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PEOPLE 4 PEOPLE ORGANIZATION.ITS PEOPLE AT THE HEART OF ALL PROCESSES.
H I G H L I G H T S O F 2 0 1 1
COMBINING EXPERIENCE, TECHNOLOGY AND BUSINESS KNOWLEDGE
Across the world, businesses are evolving faster than ever before. Change has become the only constant. Change,
transition and such phenomenon that were once viewed with skepticism, have now become the new cultural
construct that forward looking organizations live by.
Yet, most businesses, despite their stoic and confident appearance are worried. Are we up to addressing this change?
Where are the people to do this?
C O R P O R A T E P U R P O S E
Who are we ?
FUTURE FOCUS INFOTECH PVT. LTD.
Future Focus Infotech (FFI) is one of India’s oldest IT Consulting company providing Strategic IT HR and Managed Solutions. In India we have over 2000 professionals employed across New Delhi, Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata & Kochi. The scale of our capabilities, offerings and customer engagements in the IT and ITES domain differentiates us from most other companies in the consulting and recruitment vertical.
Most of our customers are global organizations with customized and very distinct HR and recruitment systems. We build our processes and approach systems that create the bridge to establish an extended HR structure. We have consistently produced robust financial results in good times and the not-so-good, generating over 30% Year-on-Year growth.
FFI has been recognized as one of India’s most reliable business brands in Strategic IT HR.
FOCUS AMERICA INC.
Focus America, Inc.(FA) was founded in 2000 and is the wholly owned US subsidiary of Future Focus Infotech Pvt. Ltd.Based out of Chicago, Illinois, FA was initially addressing only software development and related projects. During October 2005, FA also ventured into FFI’s main-stream business of IT Consulting Services and has since recorded exponential growth. FA focuses on delivering technical consulting and project-based services to its international customers across varied technology domains. Project related services are delivered out of Focus’ offshore development center in Chennai, India.
Quite simply put, whether in India or the US, we endeavor to make a real and lasting difference to our Relationships, to which the following accolades and facts attest.
FUTURE FOCUS INFOTECH MEA
F U T U R E
( M E A )INFOTECH
Future Focus Infotech, MEA (FFI MEA) is the wholly owned subsidiary of Future Focus Infotech Pvt. Ltd. India (FFI) with its registered office in SAIF Zone, Sharjah, UAE.
Over the past year, FFI has steadily established its niche in region, providing IT HR Consulting Services to its global customers for their projects in the region.FFI MEA has an independent and robust CRM and delivery machinery that addresses and caters to the IT HR consulting requirements in the Middle East and South Africa region. This claim is supported by the fact that FFI MEA is one of the fast growing partners in the Telecom, ERP and Web Technology space to IT majors like TCS, Infosys and others, in the MEA region. The company also works with non-IT and other local and international businesses for their specific IT HR needs.
Customer Speak
IBM“It was a pleasurable journey working together with
your organization and developing together “SHELL”
from 2004. You have become a partner to IBM deliver-
ing a project of such great magnitute which has cre-
ated history in IBM and in country at large exhibiting
one of offshoring success story and the ripples of this
success have taken its imprint in several columns in
Shell in-house documents and in technology discus-
sions with various global customers in the WEST. As a
partner you have unmatched quality to join a CMMi
level 5 company delivering projects with very high
C-Sat ratings helping us to manage several issues to-
gether in a support environment of a very complex
pool of technology. Moving forward i wish Focus
work together in various fields like training, deliver-
ing end to end technology, Quality Assurance and
keep supporting IBM in the most exciting times in
Indian history.
Wish you and your team a very happy and
successful 2007.
With warm regards,
Bhaskar Sanyal
Global Delivery Direct-ASEAN Leader
IBM Singapore Pte Ltd.”
TCS“It’s close to 10 years that both of our organization
has been working together and we thought it ap-
propriate to send a note of appreciation as we reach
this milestone. The fact that Focus takes care of the
complete pre & post-deployment consultant man-
agement, significantly eases the pressure on us as
the complex and challenging task of identifying, pre-
screening and managing the consultant, is handled
by you. It has been our experience over the past 10
years of our partnership with you that this ongoing
value addition and creativity to your services delivery,
emphasized with your focus on sustainable relation-
ships, adds tangible value.
We look forward to this continued long-standing
relationship.
Thanking you,
Yours Faithfully,
K. Jayaramakrishnan
Vice President
For TATA Consultancy Services”
Advantages
ADVANTAGE FOCUS
• Track record of delivering process-driven
professional services in the technology arena
for over a decade
• Over 2000 experts working on quick-time
response to varied client requirements
• Database - RepoWare - Proprietary database
• Dedicated teams to manage client specific
needs right from resource augmentation to
turn-key solutions
YOU GET
Flexibility of
• In-house development team on need basis
• Choice of location for your resources to operate
Relief from
• Carrying costs- resources hired on project basis
• Training resources- required technical and soft
skills on need basis
• HR functions like motivation, counseling etc.
WIDE RANGE PROFICIENCY
Mainframes ClientServer WebApplications DatabaseAdministrators
Document &Telecom
System&NetworkAdministrators ERP CRM,SCM,SRM Andmore...
Technical Writing Testing Embedded Systems
of validated profiles
• Tata Consultancy Services Ltd.
• Infosys Technologies Ltd.
• Capgemini Consulting India Pvt. Ltd.
• IBM India Pvt. Ltd.
• Hewlett Packard Globalsoft Ltd.
• Wipro Infotech Ltd.
• Wipro Technologies Ltd.• Robert Bosch Ltd..
• Scope International Pt Ltd.
• Sony Ericsson Mobile Communications (SEMC)
Our Relationships
and more
Recognition
D&B D-U-N-S:86-219-6305
2007 : Zinnov Process Excellence Award & Zinnov Recognition - Best IT Talent Consulting
2008 & 2009 : D&B India’s Top IT Co’s Listing
2008, 2009 & 2011 : A Deloitte Technology Fast 500 Asia Pacific Winner
2009 : A NASSCOM Emerge 50 Company
2010 : All World Network India Fast Growth 25 winner - A Michael Porter endorsed Harvard Univ. initiative
2011 : Deloitte Technology Fast 50 India 2011
2011 : D&B- Axis Bank BUSINESS GAURAV AWARD
FTechSoftTechServ
TechSearch
urceTechS
IT – HR consulting services
Lateral Hires
End 2 End consulting servicesProject Aligned
Software development services
What do we do?
We help customers address their ever increasing
challenges in identifying, deploying and managing
their most valuable asset – People. FFI offers Strategic
IT HR and Managed Solutions to its Customers.
These are offered as 4-different services, branded for
clarity as
Although the business challenges are unique and demanding, the rewards are equally exciting and the system
ensures that our employees are fully rewarded for their efforts.
Our work environment
The undergirding of our work culture is the PEOPLE 4 PEOPLE mantra. At FFI we have
sprinkled our calender with activities to enable our people to sharpen their creative skills.
Our training sessions range from sheer fun activities like “Sharp shooters contest” to
challenging training engagements. At the pinnacle is the RENDEZVOUS - when work and
fun go hand in hand to build relationships that last.
FOCUS HAS SIX WORKFORCES Each of these six workforces offers a different career
experience and service.
• Relationship Workforce
Focus’ Relationship workforce comprise of profes-
sionals who are specifically customer-focused and
whose KRAs are aligned to identifying, establish-
ing and managing customer relationships with
the objective of evolving the relationship through
quality service, to become one that is strategic and
preferred
• Recruitment and Delivery Workforce (R&D)
Whether graduate or experienced professional, regular
career counseling helps in personal and professional
development. Our R&D workforces function in the en-
hanced capacity of Career Managers. They spend time
with aspiring consultants to discuss progress, under-
stand goals and help to achieve them. This helps to
chalk out career blue prints for the future, which will
help consultants focus on projects and skills that best
suit their profile and help them in the direction that
ensures long-term success. This helps and supports
success of our customers at both ends of the spec-
trum viz. the IT organization and the Consultant.
• Customer Support Workforce
These are skilled professionals who specialize in a vari-
ety of areas encompassing Human Resources, People
Management and Customer Care, in the IT domain. For
any professional services organization, people are key
assets. Focus CS is also part of the Career Management
function. This workforce is responsible for developing,
managing and motivating our Consulting work force.
This team is also responsible for new joiner orientation,
reporting processes, training tools and initiatives. They
are involved in critical processes from addressing the
rewards structure and establishing the criteria that de-
termine growth. They also help set up feedback mech-
anisms that guide people on how to improve or de-
velop their skills and keep their career moving forward.
Focus’ CS work directly with people to help them find
the right engagements where they can make most of
their existing expertise and expand it.
Our workforce
• Consulting Workforce
Our Consulting IT People bring with them experi-
ence in Technology aligned to business, industry
and systems integration. They help our customers
design, build and deliver strategies that transform
companies to high-performance businesses. They
form our value-proposition to the Customer.
• Solutions Workforce
The Solutions workforce is a group of technology
experts. These people use their knowledge and
experience to take on practical programming and
technology implementation for our clients in the
United States of America. They work out of our
Chennai Delivery Center. With regard to the tech-
nology areas based on the current assignments
and resource availability at the DC, our forte is
Open Source technologies (Linux, Apache, MySQL,
PHP, etc) in development and maintenance of ap-
plications. However based on need, we can also
build teams on the .Net/J2EE technology areas. Our
capabilities also extend to Quality Assurance with
regard to Functional, Regression, Security and Per-
formance testing of software applications.
• Enterprise Support Workforce
Enterprise Support is Focus’ internal workforce, ef-
ficiently managing and supporting all activities
across our business. Enterprise People work in
areas such as Finance, HR, Facilities and Services,
Administration and Internal Communications.
Our workforce
DELIVERY WORK FLOW
How do we deliver our services?
FFI’s business is structured around the IT and
ITES industry. Our four brands - TechSource, Tech Search,
TechSoft and TechServ, form the four brands
of our services and solutions.
FROM THE “FUNCTIONALITY” A SPECT WE ADDRESS
Verticals :
Technology :
Open source. Pure play IT technology and
SCM, CRM, ERP, Microsoft and
development
Our offerings may be described as “growth plat
forms”. These function as the basis for innovation, to
drive the growth of the company and to provide the
necessary differentiation and expertise that ensures
smooth delivery of the services and solutions to cus
tomers. Growth platforms also help our people build
deep marketable skills that add value to their careers.
Working with such differentiation also help us to forge
together, at short notice, integrated teams, which can
help deliver the best possible business solution to our
Customer requirement.
Telecon, BFSI, Healthcare, Education etc.,
BUSINESS CONTINUITY SERVICES (BCS)
BUSINESS RELATIONSHIP DELIVERY
Pre- BoardingEmployee/Cust Engagement & Counseling
Background CheckPost - Boarding
Performance Appraisal, Consultant Contact& Mgmt, Customer Satisfaction
Separation Mgmt, Re-assignments.
New Business, contracts & CRMProject identification & alignment
Selection Logistics
Candidate identification, screening& evaluation, selection & on-boarding
Delivery Management alignedto Customer Projects & Processes
BUSINESS SUPPORT SERVICES (BSS)
Time Sheets, Employee Reports,
BGCBilling & Statutory
Requirements
Quality Management system of an organization is only as good as the quality of its processes and effectiveness of their
implementation by the stakeholders to innovate and continually improve the business.
In 2006 April, Focus launched its own Portal to facilitate new hopefuls directly register and interact with Focus func-
tionaries and to manage issues instantaneously and effectively. Over the year, with phased integration, in both back-
ward and forward directions, it has now metamorphed into an integrated application customized 360 degrees to the
needs of candidates, existing consultants, end customers and FFI employees.
FiQMS is now the backbone of Focus Process implementation, standardizing procedures across geographies,
capturing deviations as and when they happen, cautioning the functionary of any delays, escalating issues when
required, raising appropriate alerts to management, recording transactions, measuring performance and analyzing
against objectives.
FiQMS provides a forum where private interaction is possible with the candidate through all stages at different
levels of management to maintain a delicate balance of business and emotional relationship, at once achieving trans-
parent as well as confidential interactions.
FiQMS PortalFocus Intergrated Quality Management Systems
FFI's “Business Continuity Services” (BCS) is one-of-a-kind process innovation which works towards providing the
level
of Business Assurance that normally accompanies a more traditional “product” or “solutions” sale and accompanied
documentation. Where “resource augmentation” signs-off, BCS commences, focusing on all parameters that are
hitherto managed by the customer or simply not addressed. While BCS is the Management of People, it is far
removed from the type-cast HR; in that, its complete accountability is ensuring the success of the business by
ensuring the effective management of our “solution” (the consulting engineer). The Project may focus on the
Technical Delivery of its business, while the deliverables of the People aspect of the business is managed by BCS.
This transcends the 'search and deploy” model to emerge as a catalyst in innovation and value.
Consulting employees possess a strong 'itinerant' mindset & identity crises. The “service assurance” of BCS is to
ensure business/service continuity through sustained consultant engagement systems.
Business Continuity Services
BCS
Our Locations
New Delhi : 414, 4th Floor, Ansal Majestic Tower,
Near P.V.R. Complex, New Delhi - 110 018.
Tel: +91 11 2854 7794, 6630 6855
Hyderabad : 201, Ganga Estates, Nagarjuna Circle,
Road No:1, Banjara Hills,Hyderabad-500 034.
Tel: +91 40 4020 4930 / 41
Pune :
Kochi :
38, First Floor, D-Block,
Vastushree Complex,Hyde Park,
Market Yard, Pune - 411 037.
Tel: +91 20 6401 0873
Corporate & Regd. Office : 3, 2nd Street, Haddows Road, Chennai-600 006.
Tel: +91 44 4393 1900, 4393 1939.
Fax: +91 44 2825 0892
E-mail: [email protected]
Chennai:
Mumbai:B / 205, 2nd Floor, SHERATON CLASSIC
Opp. CRISIL House, Chakala, Andheri East - 400 093.
Tel: +91 22 2820 7185, 2820 2467
Mobile: 98338 97680 / 81 / 82
Bangalore :32, Brigade Road,
Tel: +91 80 2532 1672, 2558 2903
Old No. 13, New No. 27/1,Nungambakkam High Road Chennai - 600034.Tel : +91 44 43934400 / 43934411 E-Mail :[email protected]
Kolkota : 2nd Floor, RDB Boulevard, Plot-K1 Block- EP & GP,Sector-V, Salt Lake City, Kolkata-700 091Tel : +91 033 40650052
I N T E R N A T I O N A L O F F I C E S
600 E, Higgins Road, Suite 1B
Elk Grove Village, Illinois - 60007.
www.focusamericainc.com
Chembarathil House,Kunduvel, Vazhakala,Kochi – 6820Tel: +91-86063-66623
30Bangalore - 560 001.
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( M E A )INFOTECH
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