new citylab2050 / antwerp · 2018. 1. 9. · lpwa 4g cat1 4g nb ... giving their perspective on...

© 2017 TM Forum | 1

Citylab2050 / Antwerp

Iris GommersProgramleader sustainable city

City of Antwerp / Belgium

© 2017 TM Forum | 2

01

Living labs03

Digital Ecosystem

02

04

Digital City Platform: ACPAAS

Digital strategy

05 Data strategy

Smart city building blocks

© 2017 TM Forum | 3

Antwerp City of Things

© 2017 TM Forum | 4

Working on the city of

the future asks for

new, creative

solutions.

Goal: making the city more sustainable

© 2017 TM Forum | 6

Our lab is a place to meet

© 2017 TM Forum | 7

Our lab is a place to exchange

© 2017 TM Forum | 8

Our lab is a place to experiment

© 2017 TM Forum | 9

Organisation

© 2017 TM Forum | 10

1. analyse

challenges

2. co-creation

ideas

3. setting up

experiments

4. implementation

& learning

5. sharing

insights

Process architecture

© 2017 TM Forum | 11

System approach

© 2017 TM Forum | 12

Types of Actions

Ideation and prototyping

Learning & Scaling

Inspiring & Connecting

© 2017 TM Forum | 13

Airbezen: measuring airquality

© 2017 TM Forum | 14

cc Daffy Duke via Flickr

A new bankcredit product

© 2017 TM Forum | 15

Bookmine

© 2017 TM Forum | 16

Biekes (Beas) from A(ntwerp)

© 2017 TM Forum | 17

- Concrete projects/pilots- Accelerating innovations- Learning and sharing knowledge

- Stronger (professional) networks –make fertile ground?

- Sustainability rises on the agenda’s –structural organisation changes?

- Input for and impact on policies –new way of government?

What is our impact?

© 2017 TM Forum | 19

Building blocks:•Energy-production and exchange•Zero-waste, reuse, reduce, recycle, design fordissasambly, repair, share, lease…•Ownership with the community•Nudging and gamification•Blockchain and smart data as support•Online and offline platform

EU Urban Innovative Action programPreparation-phase

Smart & Circular South

© 2017 TM Forum | 20

Learnings

Cooperation pays off

Work on real challenges and find the right focus

Address the problem from enough angles

Build in enough time

© 2017 TM Forum | 21

Thank you for your attention

Visit www.Stadslab2050.be

Follow us on Twitter via @Stadslab2050

Join us on Facebook andLinkedIn

[email protected]

CityVerve: a citizen-centric approach toward a scalable smart city platform

Prof John Davies, Chief Researcher, BT

© British Telecommunications plc

Overview

• IoT ecosystems

• CityVerve Smart City project

• Citizen-centric approach


IoT technology layers

Enabling the IoT Ecosystem

SECURITY / RESILIENCE / SCALE

DATA HUB

Smart Parking

Driver Assist

Waste Management

TracingAssets:BT Trace

Smart Street Lighting

APPLICATIONS

LoRa

MESH

CONNECTIVITY

UNB

SENSORS

LightSensor

Bin Usage

ParkingSensor

Vehicle Telemetry

RFIDTrace

Soil Moisture

Analytics

Dev Environment

IT Services

Information Spine


SCALE

Connectivty: BT is well positioned to offer IoT connectivity solutions that best suit each individual IoT opportunity at scale

SENSORS

VERY LOW DATA

REGULAR

LOW DATA

DATA

INTENSIVE

NUMBER OF DEVICES

PE

RF

OR

MA

NC

E

4G

3G2G

LPWAincl.

NB-IoT

WiFi

ZigBeeZigwave

Today, extreme fragmentation of connectivity solutions is driving confusion and limiting

IoT adoption

POWER

COST

COVERAGE

& RELIABILITY

BT delivers best of both fixed and mobile connectivity to address unique requirements of each project

Tailored

LPWA

●○○

4G

CAT1

4G

NB-IoT5G

●●○ ●●○ ●●●

●○○●●○

●○○●●○ ●●● ●●●

●●● ●●●

●○○ ●●○ ●●● ●●●

2G

3G

●○○

○○○

●○○

●●○

2020+

Blu

eto

oth


Why an IoT data hub/platform?

• Large amounts of heterogeneous data

– Data aggregation

– Economies of scale

– Uniform access to data

• Breaking down silos

– Lowering the barriers to participation

– Fostering innovation

• Removes need for infrastructure

• Supporting an ecosystem of partners


“Interoperability is essential to unlock 40% of the $11 trillion potential value of the IoT”

(McKinsey)

IoT & Interoperability – a platform of platforms

Proudly Supported by

This is CityVerve.

CityVerve is Manchester’s smart city demonstrator.

2 year, €20m programme, began July 2016.

Manchester: 3m people, £50bn+ GVA

CityVerve is creating a blueprint for smart city implementation worldwide.

Led by Manchester City Council, it’s made up of 21 organisations who have united to transform the city and create endless possibilities for

the people there.

CityVerve’s 20 Use Cases – Themes

Transport and Travel

Health and Social Care Culture & the public realm

Energy & the environment

CityVerve’s workstreams

Building the Platform of Platforms

Creating Use Cases

Engaging Citizens The Open Innovation project

Ongoing Evaluation

CityVerve’s workstreams

Engaging Citizens

Citizen Engagement: This Is CityVerve

• Campaign to introduce

CityVerve to local community

• What? Where? Why? How?

• Printed leaflet

• Illustrated map

• Public-facing newsletter

• Animated video

• Media and paid media

• traditional & social

Citizen Engagement: Citizen Journalists

• Telling the story of CityVerve through

the eyes and ears of local people

• Recruitment campaign was designed

to select individuals from all walks of

life to become local ambassadors

• Each Citizen Journalist will create

content – video, audio and or written –

giving their perspective on what

CityVerve means for them

• In return, they gain direct access to

the project PM team and the

opportunity to help shape the project

Citizen Engagement: Citizen Journalists

• CJs have access to project

management team and monthly

briefings on project progress

• CJs will attend industry events where

CityVerve has a presence and be

invited as first triallists on CityVerve

use cases

• Each Citizen Journalist will file at least

3 stories in the period to December

2017

• Stories promoted by CityVerve media

channels and published on website

Citizen Engagement: Citizen JournalistsHow would you like to see technology improve the lives of Manchester people?

Businessperson Tech Expert Student Environmentalist

Academic &

Local Expert

Community

Advocate

Curious Tech Fan

Citizen Engagement: Community Forums

• Gathering insights from communities on perceptions of different

technologies planned for use in CityVerve

• Participants gathered from diverse Manchester communities

• Attendees position themselves on a triangle, each point

represented one of three perspectives on Future Smart Cities:i. Open, Shared and Grass Roots

ii. Private, Opaque and Efficient

iii. Personal, Synchronised and Monitored

Citizen Engagement: Community Forums

• Participants presented with constructed, hypothetical Smart Cities

scenarios, each relevant to CityVerve use cases and technology

• Attendees asked to vote for which future scenario they would prefer to

live in before and after a structured discussion. Example outputs:

• People happy to share personal data if it leads to more efficient and effective public services

for all users

• Wanted more clarity about CityVerve technology and involvement with the project

• Conscious of corporate control over IoT infrastructure but equally wary of grassroots, citizen

led initiatives

• General consensus was around personalised information based on data collection, but only

if the give and reward was made clear to all participants.

● Increase confidence and trust with CityVerve● Improved chance of user acceptance of new technology

Challenge

Solution

Value

Stakeholders ● Manchester citizens

Community forums

● People want to feel empowered about the technology that they’re using ● Concerns about how data is managed and stored - sceptical of who is benefitting from data collection● There needs to be a clear problem that new technology is solving to have a real impact on citizens lives● Citizens want to make sure that the most vulnerable people in society are protected and have access to new

technology● There needs to be clearer communication about CityVerve and the project plan so people know when they can

start using the technology

● There needs to be clearer transparency over the services and products that collect data ● Transparency over data ownership ● Ensure technology is user focussed, not city focussed● Ensure that new technology is accessible, both through the technology itself and the language used

Risks● If points are not addressed, community buy in will be slow. Business sustainability is dependent on building

trust with users ● Need to ensure everyone listened to, not just loudest voices

Challenge

Solution

Value

Stakeholders

Risk

● Telematic data collection needs to be opt in and out for clear transparency● Incentives for better driver behaviour need to be clear● People can be uncomfortable and distrust services that monitor their driving● Fears that it is only beneficial to those who can afford the devices

● Telematics to improve safety massively supported, e.g. vehicles notifying emergency services in event of an accident

● Some support for adjusted insurance premiums based on opt in data collection● The solution could warn people of potential rise in cost related to their driving. Let them take control of

their actions● Have secure data management and collection in place to avoid unnecessary hack threats

● People can see the benefit of a telematics system if they are able to control how data is collected● Need to be accessible to all members of different communities● Create benefits for society at large, not just the individual

● Drivers● Insurance companies

● Community needs to feel included in the process● Worries about the general state of data capture and what it means

Road Safety - Community InsightsScenario description - using telematic technology to improve road safety, providing feedback on driving behaviour and information in emergency situations

Challenge

Solution

Value

Stakeholders

Risk

● Data collection needs to be transparent● Fears over vulnerable people being exploited through data collection● Concerns about automated systems that may replace human interaction and insights● Could be an assumption that data can be used to make decisions for the user’s best interests● Unclear who the beneficiaries are of this solution● Need transparency over where data is stored and how it is collected● Need clear consent forms if other people are to be monitored by trusted individuals

● Clear and easy to understand language that is accessible to everyone about what they are participating in● Data needs to be protected and owned by the individual● Technology shouldn’t replace face to face time with a doctor● Ensure that changes to the health care plan are validated and that all people in society have access to

personalised care plans

● People happy with how the system can work but need to be reassured about the quality of plansdeveloped using data

● Need to have ways of including everyone in society● Contextualised data collection will build trust with users

● Health care users● Health care providers

● If data management assurances aren’t taken into consideration, there’s a risk of distrusting the service● Worries about the general state of data capture and what it means● Need to be aware of tone of language and potential for the vulnerable to be exploited

Co-Production Of Health Care Plans - Community InsightsBusiness Scenario - using IoT-based summary of patient’s activity and lived-experience to co-produce personal care plans with realistic targets adapted to personal

circumstances


In summary

• CSPs have key role(s) in the IoT ecosystem– Connectivity

– Data platforms

– More widely, supporting ecosystem end-to-end through partnerships

• BT is trialling this model in CityVerve and elsewhere– Smart Agriculture, Transport & Logistics, MK:Smart, Retail, …

• Putting the human at the centre of the process is critical for acceptance and uptake


Thank you for your attention

HUMANIZING SMART CITIESA CITIZEN CENTRIC APPROACH TOWARDS A SCALABLE

SMART CITY PLATFORM

Bala MahendranChief Executive

Basildon Borough Council

Creating opportunity,

improving lives

46

BASILDONFIRST GENERATION NEW TOWN

47

BASILDON BOROUGHThe local context.

01

THE BASILDON WAYFacilitating and shaping the future

02 OUR CITIZEN-

CENTRIC APPROACHAn inclusive smart city approach

03

CONTENTS

THE BASILDON BOROUGH

New Town 1949 Population over 180,000

2034 projected population of 204,000

7,000 businesses operating in the area

Home to 70,000 jobs

Democracy Citizen CentricityCollaboration

F A C I L I T A T I N G A N D S H A P I N G T H E F U T U R E

AN INCLUSIVE SMART CITY APPROACH

50

LOCAL PLAN

The Local Plan public consultation gives all residents the opportunity to

have their say and contribute to shaping the future of their local area.

HOUSING STRATEGY

The housing strategy consultation allows residents to voice their

opinions on the future of housing in the borough. We want to ensure that the Basildon Borough remains a place where people are proud to call home.

BUSINESS FORUM

A partnership between local businesses and Basildon Council. This setup gives customers access to free assistance with waste management,

environmental legislation and, energy and water conservation.

CUSTOMER PANEL

Giving customers the opportunity to contribute to the future of their

council services. Sessions are held twice a year or when needed to

inform any major change.

CONSULTATION AND ENGAGEMENT

BASILDON COMMUNITY HUB

Through co-location of local services at the Basildon Centre such as localgovernment, probation service, citizens advice bureau, the police and more,not only does physical access become easier but also through data sharing wecan be better equipped to meet citizens needs and tackle challenges ahead.

MAKING SYSTEMS WORK FOR OUR PEOPLE

52

BIG DATA DRIVING HUMAN SOLUTIONS CONTINUED

COLLABORATION

Working with our partners to share, match and model data. Example: We are using predictive risk modelling to improve children's lives and are humanising this project by combining it with ethnographic research which helps inform data analysis

INNOVATION

Establishing Basildon as the centre of advanced technologies in the South East by funding a self sustaining model of digital and technological opportunities.

BASILDONCITY OF THE FUTURE

Creating opportunity, improving lives

www.basildon.gov.uk

Presenter: Bala Mahendran, CEO Basildon Council

+44 7773 934 [email protected]

Georgina Blakemore+44 7809 105 392

[email protected]

Karthik Durgaprasad

Contact Us

54

Humanising Smart Cities

Chris CooperCTO

KnowNow Information

55

Re-cap PAS 181 - Interoperability Framework

Smart Cities are:

- Visionary

- Citizen Centric

- Digital

- Open & Collaborative

56

Why No Smart Cities Today?

+ +

57

Unstoppable Trends

www.bristolisopen.com

58

Citizen Engagement

59

Catalyst - Smart Grid

60

Where to Start

• Enable Smart Grid clusters - new & retrofit

• Digital Infrastructure Investment - Connectivity & Skills

• Open Data Evidence Base - Citizen Engagement

Conclusion

61

Information Marketplace Realised

BSI Smart City Standards

- PAS 181 - Interoperability Framework

- PAS 184 - Realising smart city projects

Chris Cooper,CTO KnowNow [email protected] 275 469

mailto:[email protected]

new citylab2050 / antwerp · 2018. 1. 9. · lpwa 4g cat1 4g nb ... giving their perspective on...

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