new employee orientation. institutional overview dr. stephen kinslow acc president/ceo
TRANSCRIPT
New Employee Orientation
Institutional OverviewInstitutional Overview
Dr. Stephen KinslowACC President/CEO
Where Do You Fit In?
Primary Goals
• “Advance” the Institution– Increase awareness of regional Service Area
– Promote understanding of diverse mission
– Expand tax base
• Effectively address Closing the Gaps
Primary Goals
• Increase the consistency and quality with which the college responds to faculty, staff, and students
• Increase faculty and staff access to information in the district
• Streamline operations where possible
• Increase student success
ACC is a great community college!
• Community colleges are challenging and rewarding because of diversity of programs, of students, of educational intent, and of partnerships.
• We change lives for the better!
Service Area
FundingAustin Community College has three major sources of revenue: •state •student tuition•local property taxpayers
As state funding has decreased over the years, as shown below, local taxpayers and students have assumed a greater percentage of the college's funding formula.
State reimbursement 31.8%Local Property tax 29.7%Tuition 36.3%
Shared Governance at ACCValues
Shared Governance is a system of decision-making processes in which trustees, administrators, faculty, staff, and students advance the mission, goals, and values of the college through appropriate collaboration.
ACC's Shared Governance processes shall
ensure • timely and appropriate dissemination of
information • decision-making at the appropriate
organizational level • decision-making that incorporates the views
of those with relevant information/expertise and of those impacted by decisions
• accountability at all levels and in all phases of decision-making process
• ongoing review of decision-making processes and areas
• periodic recommendations concerning Shared Governance to college administrators and to the Board
Shared Governance Review Council
The Shared Governance Review Council, which
is made up of representatives from all
employee groups, monitors the
implementation of and compliance with college
policies and administrative rules concerning
shared governance. The Council is guided in its
deliberation by the values and principles of
shared governance articulated in college and
board policy.
Human ResourcesHuman Resources
Gerry TuckerAssociate Vice President of Human Resources
Human Resources
• Benefits• Compensation• Employment• Payroll
• Records • Professional
Development• Evaluation
Department consists of:
Employee Online Services
Employee Handbook
Professional Development & Evaluation Programs
• Fall General Assembly and Spring/Summer Development Days
• Workshops/Events• Servant-Leadership • Supervisor Training
• Starlink Events• Orientations • Mentoring• Sabbaticals
Professional Development web site: http://irt.austincc.edu/profdev/
Professional Development &
Evaluation Programs
Employee Evaluation• Faculty Evaluation• Performance Excellence Program
– (for non-faculty)• Upward Evaluation• Faculty and Staff Evaluation
website: http://www.austincc.edu/hr/eval/
Campus OverviewCampus Overview
Campuses
Northridge Pinnacle
Cypress
Rio Grande
Riverside Eastview
South Austin
Coming Fall 2010
Round Rock
Campus Areas of Responsibility
• Campus Managers
• Campus Police Department
• Learning Labs
• Testing Centers• College-wide
Duplication Services• Bookstores
Faculty and Staff Support
Schedules all classrooms, labs, conference areas, and facilities used by faculty, staff, students, and community
Assigns all faculty and staff offices
Distributes/collects class rosters, evaluation instruments, final grade rosters, paycheck confirmations, and issues IDs
Safety and Maintenance
Coordinates all safety inspections, emergency and evacuation drills and procedures
• Supervises all custodial services on the campuses• Initiates all maintenance, cleaning, and
repair service requests• Maintains first aid supplies
Duplication and Mailroom
• Maintains campus duplication service centers, which also provide word processing, collating, and stapling assistance. Campus photocopiers are for small jobs( e.g., 30 copies, 3-5 originals). Work should be requested 48 hours in advance for campus requests.
• Maintains mailboxes for all faculty and staff
Duplication and Mailroom
• Facilitates campus communication through distribution of materials, maintenance of campus calendars and bulletin board postings
• Distributes faxes to mailboxes
Central Duplication Services
• Located at Highland Business Center, first floor
• Used for larger jobs that can’t be handled at campus duplication services
• Allow 3-5 days, longer during peak times near beginning or end of semester
.
Support Services
• Supervises all campus operations
• Administrative Center for the Campus
• Monitors campus food service
operations, administers campus
vending services, and provides
vending refunds
Hours of Operation
• Mon.-Thurs. - 7 a.m.- 10 p.m. (Evening Campus Supervisor available—5-10 p.m.)
• Fridays - 7 a.m.-5 p.m.
• Saturday - 8 a.m-2 p.m.
ACC Campus Police Department
• Police offices are located on every campus - 45 commissioned police officers
• Provides security and emergency services• Distributes parking permits for faculty, staff,
students– Parking permits are $10 per fiscal year.
Permits can be paid for in the Cashier’s Office. Bring receipt to Campus Police Office.
• Enforces college parking regulations• Maintains/distributes keys for all classrooms
and facilities
ACC Campus Police Department
Provides campus services such as
– Escorting employees to their cars– Opening and jump-starting vehicles– Performing security checks – Unlocking building doors– Providing traffic control
Campus Emergencies: 222 or 223-7999 Routine assistance: 223-1231
ACC Bookstores
• Located on or near each ACC campus and provide the following:
* Textbooks * Resale of textbooks
* Online ordering *Supplies
* Supplemental course materials
• See instructional dean for instructions for ordering textbooks
• For problems with Bookstore or textbook orders, contact Karoline Gebert (223-7091) or Diane Olla (223-7647)
Highland Business Center
Administrative Offices
Public Information and College Marketing
Executive Offices
Human Resources
O.I.E.A.
Student Success and Recruitment
Continuing Education
Instructional Resources & Technology
Service CenterService Center
• Business Services• Information Technology• Facilities and Operations• Campus Police
Ben Ferrell,Vice President
of Business Services
Faculty At ACCFaculty At ACC
Dr. Donetta Goodall,Vice President of Academic Transfer and General and Developmental Education
Mike Midgley,Vice President of
Workforce Education and Business Development
Credit Teaching Faculty
Full-Time (2007 figures)
• Total full-time faculty – 498
• Teach classes at all major campuses, ACC extension centers and sites, and through distance learning.
Adjunct Faculty• Total adjunct faculty – 1,224
Faculty Credentials Fall 2007
• Highest Degree Earned– Doctorate 384– Master’s 1039– Bachelor’s 230– Associate 112
How Do We Offer Classes?
• Day, evening and weekend courses• Traditional in-class format• IVC - Interactive Video• PCM – Personal Computer/Modem• PCN - Print-based Courses• ITV – Instructional Television• Hybrid – Student both attends class and
experiences a virtual environment
Instructional Programs Organization
•Two instructional divisions, each headed by a Vice President
•Each instructional division (Academic Transfer and Workforce) is divided into four Dean Areas of similar programs.
Academic Transfer Education Workforce Education
Academic Areas
• Academic Transfer Instructional Areas
– Arts & Humanities
– Communications
– Math & Sciences
– Social & Behavioral Sciences
• Each administered by a Dean
Workforce Areas
• Workforce Education Instructional Areas
– Applied Technology, Multimedia, and Public Service
– Business Studies
– Computer Studies & Advanced Technology
– Health Sciences
• Each administered by a Dean
Time For A Break!
College Support Systems College Support Systems and ISD Relationsand ISD Relations
Dr. Mary Hensley,Vice President of CSS &
ISD Relations
Education Support Education Support ServicesServices
Dr. Richard SmithAssociate Vice President of
Instructional Resources & Technology
Dr. Julie Todaro,Dean of Library Services
Gary Weseman,Interim Associate Vice President of
Information Technology
Information Technology
• Faculty Online Services– Class Rosters
– Final Grading
– Search for Classes
– Class Schedule
– Student Advising
Information Technology
• Online Services– ACCeTime– Email – Office Hours– Workshop and Event Registration– Link:
https://onlineserv.austincc.edu/datatel/openweb/fc/fcmenu.html
Information Technology
• Help Center– Email– Telephone– Microcomputer Support– Link: http://www.austincc.edu/helpdesk/
• Other services– Link:
http://www.austincc.edu/infotech/
Instructional Resources & Technology
• Campus Instructional Technology– Media Centers/classroom support– Computer Centers (open-access)
– Faculty Resource Centers
• College-wide Instructional Technology– Web-based: BlackBoard, Online
Applications, Streaming– College-wide Technology & Capital
Outlay Committee
Library Services
• A physical, virtual and digital space which can be accessed from office or home http://library.austincc.edu/
• A collection of print and e-materials to provide general and discipline-specific resources and – as needed – resources are made accessible in accordance with copyright laws http://library.austincc.edu/gen-info/reserves-fac-about.htm
Library Services
• A department with experts who design information literacy, discipline-specific and course-specific assignments to assist students in learning…just ask…http://library.austincc.edu/gen%2Dinfo/infolit/
• Able to answer 90-95% of patron requests
http://library.austincc.edu/gen-info/svc-prog.htm
…Start out at ACC libraries…we know how.
Dr. Kathleen E. Christensen,
Vice President Student Support and Success
Systems
Student Support Services and Student Support Services and
Success SystemsSuccess Systems
Dr. Richard ArmentaAssociate Vice President
Student Success
Student Demographics - 2007
•Average Semester Credit Hours/Student –
•Average class size –
•Male – •Female – •Full-time –
•Part-time –
8
2214,434 (43%)
19,074 (57%)9,232 (28%)
24,276 (72%)
Student Support Services(at each campus)
• Admissions
• Assessment
• Financial Aid
• Advising/Counseling/Support Center
• Registration/Records
• Office for Students with Disabilities (OSD)
• Student Life
Closing the Gaps
Texas Initiative Focuses on Higher Education
Revising Goals• Participation
-Access-Enrollment
• Success-Retention-Degree Attainment-Transfer
• Excellence
Why Closing the Gaps Matters
• Absent a qualified work force, business and industry leave Texas
• Lower education levels=lower salaries• Lower salaries=lower contributions to
the tax base• Lower salaries=higher social service
costs• ACC is best resource for addressing
Closing the Gaps
Student Success
• Align recruitment efforts in high school and communities
• Align retention activities college-wide
• Student Access and Success Committee
Student Recruitment and Community Outreach
• We are here to serve the community in education and training
• Promote ACC
• Actively recruit – high school students
– adult population traditionally underserved
Update: Keep us informed about your programs, classes, jobs for students and career information.
Retention
• Every employee makes a difference
• 12% of ACC students do not finish the semester
• 66% of students register for the next semester
Student Life
• New Student Orientation• Student Organization, Events,
Programs• Finding opportunities for speakers,
trips, events• Student Government, Phi Theta
Kappa
Because students are the core of our mission, ACC provides them with rights
and responsibilities:
• Environment Free from
Discrimination
• Decision Making Through Shared Governance
• Sexual and Racial Harassment Policies
• Access to Student Complaints Including Grade Dispute
• Satisfactory Progress
Effectiveness and AccountabilityEffectiveness and Accountability
Soon Merz Associate Vice President
Office of Institutional Effectiveness and Accountability
What is Institutional Effectiveness?
Southern Association of Colleges and Schools (SACS) Quality Enhancement Philosophy:
“The concept of quality enhancement is at the heart of the Commission’s philosophy of accreditation; this presumes each member institution to be engaged in an ongoing program of improvement and able to demonstrate how well it fulfills its stated mission.”
SACS Principles of Accreditation (Quality Enhancement)
ACC Institutional Effectiveness
OIEA Purpose:• To support institutional effectiveness by
conducting institutional research and analysis
• To provide information for the college-wide decisions support system
• To promote and coordinate college-wide planning, assessment, continuous quality improvement, reporting to state, federal and accrediting agencies and the use of accurate and accessible information in a professional and ethical manner
Servant-LeadershipServant-Leadership• ACC President Steve
Kinslow believes that the Servant-Leadership model fits well in a teaching/learning environment, and within the shared governance structure of the college.
• He launched the Servant-Leadership initiative in 2005 as a means of more consistently expressing our values in serving our students, our community, and our colleagues.
Core Concepts of Servant-Leadership
• It is a privilege to serve others. • Helping others to grow provides
employee satisfaction. • Making the organization healthier
and stronger is everyone's responsibility.
Servant-Leadership and Support Staff
Everyone at ACC has a role in creating a welcoming and effective college atmosphere, from maintaining a quality teaching/learning environment, to efficiently procuring instructional equipment and supplies, to maintaining effective communication systems, to delivering support services to our constituencies in an efficient and polite manner.
Servant-Leadership and Administrators
Servant-Leadership includes recognition that everyone has a role in advancing the institution and in creating an environment of high quality teaching, strong support services, and high student expectations.
Administrators have a fundamental responsibility to:
– Serve others, as opposed to wanting to tell people what to do.
– Understand the critical importance of fostering and practicing good communication skills and the importance of open communication in developing high performance teams.
What is Servant-Leadership?
The best test is: do those served grow as persons? Do they while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society; will they benefit, or at least, not be further deprived?
What’s Your Role At ACC?What’s Your Role At ACC?
ACC’s Expectations of Staff• Support the educational mission of ACC• Understand ACC processes• Enhance college diversity• Treat students and colleagues
fairly and non-judgmentally• Be self-directed learners
To Stay Informed
• ACC WEBSITE– http://www.austincc.edu/
• ACC ORGANIZATIONAL REFERENCE– http://www.austincc.edu/orgref/
• HUMAN RESOURCES– http://www.austincc.edu/hr/