new employee orientation workbook€¦ · this workbook is designed to provide key information...

| 1 |

Welcome to Renown

New Employee OrientationWorkbook

| 2 | | 3 |

Table of ContentsNew Employee Action Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Mission,Vision,Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Day 1New Employee Orientation Day 1 - Agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Introduction to Renown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Support a Healthy and Safe Culture - Live Our Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Support a Healthy and Safe Culture - Model and Enhance Just Culture . . . . . . . . . . . . . . . . . . . . .15-17Community Initiatives - Collaboration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Healthy Nevada Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Create Amazing Careers - Caring: Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Create Amazing Careers - Employee Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Badge Pay Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Create Amazing Careers - Healthy Tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Emotional Intelligence - Caring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Access to Information - Navigating Kronos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31How to Download Kronos Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Access to Information - Navigating Kronos - Timecard and Schedule . . . . . . . . . . . . . . . . . . . . . . . . . 33Access to Information - Direct Deposit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Day 2New Employee Orientation Day 2 - Agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Live Our Values - Empathy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Live Our Values - Integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Sense of Belonging - Identity Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Live Our Values - Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Live Our Values - Employee Expectations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Live Our Values - Excellence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Create Amazing Careers - Reward and Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Support a Healthy and Safe Culture - Continuous Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Create Amazing Careers - Enrich-U . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Create Amazing Careers - Education Assistance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

ResourcesDress and Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Computer, Phone and More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Online Learning Academy (OLA ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Inside Renown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Employee Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Parking Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Additional Information Regional Employee Parking and Epic Training Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Regional Break Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Regional Lactation Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63South Meadows Employee Parking, Break and Lactation Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Rehab Hospital Employee Parking, Break and Lactation Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

POCKET

| 4 | | 5 |

New Employee Orientation is designed to provide you with the information you need to introduce you to the organization and welcome you to the family.

1. Renown Health Orientation

a. New Employee Orientation (Day 1)

b. New Employee Orientation (Day 2)

2. Department Orientation – each role will attend department and job-speci�c training based on the requirements of that role

3. Electronic Medical Record (EMR) Training (as applicable)

4. New Employee Action Items (page 5 of book)

My Orientation Schedule

What to Expect

New Employee Orientation (Day 1 and 2) - 8 a.m. to 5 p.m.

Today’s Date: ____________________________________

Location: ________________________________________

Other Orientation (as applicable):

Date: ___________________________________________

Time: ___________________________________________

Location: ________________________________________


Date: ___________________________________________

Time: ___________________________________________

Location: ________________________________________


Date: ___________________________________________

Time: ___________________________________________

Location: ________________________________________

EMR (as applicable):

Date: ___________________________________________

Time: ___________________________________________

Location: ________________________________________

| 4 |

This workbook is designed to provide key information pertinent to you as a new employee. The workbook outlines each day of New Employee Orientation.

Enclosed you will �nd your Renown Health identi�cation badge, employee identi�cation number, orientation agendas, tips, forms and resources. You can use this book to take notes as well.

Throughout the book, you’ll see lightbulb icons. These icons indicate important things to do within speci�c time frames.

The Enrich-U icon indicates training and development resources.

If you have any questions throughout the week, don’t hesitate to ask. We are here for you and want you to get the most out of your experience at Renown.

Explore KronosVerify current address and phone number(s)

Enroll in bene�ts

Enroll in Direct Deposit

Navigate Inside RenownPolicy Catalog

Employee Bene�ts

New Employee Page

Training and Development

Phone Directory

Home PageNews

ParkingPlace sticker on your vehicle

Online Learning AcademyGet started on assigned e-lessons

Everyday AmazingLog in to recognition program

Healthy Tracks

Create account on renown.myhealthytracks.com

Review Additional ResourcesMaps

Uniform FAQs

New Employee Action Items

Download these Mobile Apps:

MyChart (online medical record)

Healthy Tracks (wellness program)

Great Work (recognition)

Kronos (time and attendance)

myHometown (Hometown Health Insurance)

These tasks can be done after your �rst day.

| 6 | | 7 |

Our Mission

Renown Health makes a genuine difference in the health and well-being of the people and communities we serve .

Our Vision

Renown Health, with our partners, will inspire better health in our communities .

Our Values

The words we live by:

Caring – We are caring and compassionate .

Integrity – We demonstrate respect and integrity .

Collaboration – We collaborate with our patients, families, employees, physicians, and communities .

Excellence – We strive for excellence in all we do .Dr. Tony Slonim, Renown Health

President and CEO

Welcome to Renown Health where we make a genuine difference in the health and well-being of the people and communities we serve . We know that you have a choice of where you work and grow your career, and we are honored you’ve chosen Renown .

You are now part of a team that continues to build upon a long history of caring for the residents of Northern Nevada . At Renown, empowering people to take charge of their own health is just as important as caring for them when they are sick or injured .

If we are to continue to thrive, we must transform our thinking about healthcare — and think more about health . We must develop new, innovative and comprehensive care models with an eye toward improved outcomes . We must think beyond our walls, taking our winning spirit out into our communities .

You are critical to fulfi lling this vision . Together, we will do great things to improve health for our patients, their families and our communities .

Above all else, please remember that what you do here matters . In ways big and small, it all makes a difference . You have the power to contribute, to achieve and to make people in this region healthier . Together, we can make a difference, so let’s get going!

Welcome to the team!

A Message From Dr . Tony Slonim

| 6 || 7 |

| 8 | | 9 |

Agenda and Acknowledgment of Attendance

Morning Session

• Welcome and Logistics

• Introduction to Renown Health: How we care for our community’s health and well-being

Break

• WE C.A.R.E.: How We Live Our Values

• Supporting a Healthy and Safe Culture

• Living Our Values

Lunch

Afternoon Session

• Create Amazing Careers, promoting healthy lifestyles and sense of belonging

• Bene�ts

• Health and Wellness

Break

• Self-Awareness

New Employee Orientation (Day 1)

PRINT NAME EMPLOYEE ID #

SIGNATURE DATE

| 8 |

| 10 | | 11 || 11 |

| 12 | | 13 |

Renown Health was founded in 1862 as a clinic to treat an outbreak of smallpox among miners . We’ve been taking care of our community ever since . Today Renown is Nevada’s largest locally-governed, not-for-profit healthcare network . As a not-for-profit healthcare network, all of our earnings stay right here and are reinvested back into the community through programs, people and equipment to better serve Nevada .

Introduction to Renown

How I contribute to Renown’s mission to make a genuine difference in the health and well-being of the people and communities we serve:

Renown’s Main Areas of Focus:

Acute Care Services

Acute Care Services areas take care of us when we’re sick or injured . Example of acute care facilities:

• Renown Regional Medical Center

• Renown South Meadows Medical Center

• Renown Rehabilitation Hospital

• Carson Valley Medical Center

Health Services

Health Services focuses on helping our communities live healthier lives by providing access to healthcare and managing our population . Examples of health services:

• Hometown Health

• Renown Medical Group:

Hospice

Home Health Care

Primary Care

Urgent Care

Specialty Care

Everything we do is centered around the people we serve . Our Mission, Vision and Values are words we live by everyday with every person . We do this through modeling a Just Culture and focusing on continuous improvement . We C .A .R .E . is our cultural compass that defines the behaviors associated with our values and these behaviors are what we expect from everyone in our organization .

Our Service Behaviors• I use the 10-5 rule

• I welcome guests by the name they prefer and affirm they’re in the right place

• I reassure guests that we will take very good care of them

• I stay off my cell phone while in meetings and “on-stage” areas

• I use purposeful rounding with guests and employees

• I provide comfort and resources before being asked

• I escort others to their destinations

• I explain information so others understand the next step in their process and how long it will take

• I own problems, take responsibility and resolve issues

• I provide clear explanations and validate understanding

• I conclude every interaction with sincere thanks and appreciation

• I use peer-to-peer guidance to support a culture of excellence

Support a Healthy and Safe Culture

At Renown, We C.A.R.E.

How We Welcome, Respect and Care for Everyone at Renown

Live Our Values

Caring We are caring and compassionate.

Integrity We demonstrate respect and integrity.

Collaboration We collaborate with our patients, families, employees, physicians and communities.

Excellence We strive for excellence in all we do.

| 15 |

Just Culture

Hum

an E

rror Product of our

current system design and behavioral choices

At-R

isk

Beh

avio

r A choice: Risk believed insignificant or justified

Rec

kles

s B

ehav

ior Conscious

disregard of substantial and unjustifiable risk

Console Guide Correct

| 14 |

Instructions: As we discuss these topics, write in the definitions for the following:

Additional Wayfinding Opportunities - Enroll through the Online Learning Academy:

Renown Health Tour – every other Monday at 10 a .m .; Meet at the Tahoe Tower Information Desk

Notes

A Just Culture Includes

• Creating an environment where all employees will speak up when they see a potential safety risk or error without fear of punitive consequences .

• A focus on the behaviors that lead to a potential safety event (human error, at-risk behavior, reckless behavior) not just the outcome of the event .

• Holding us all accountable for our performance in accordance with job responsibilities .

• Encouraging peer-to-peer guidance to stop errors or at-risk behaviors and supporting our colleagues when mistakes are made .

• Living our values of caring, collaboration, integrity and excellence .

Just Culture focuses on the behavioral choices made by our employees and the degree of risk-taking behavior that resulted in an error . It holds us accountable if we make unsafe or reckless choices that endanger our patients, employees or visitors and also accounts for systems and processes that may have contributed to the error .

Support a Healthy and Safe CultureModel and Enhance Just Culture

A

I

D

E

T

L

A

S

T

Excellence Integrity Collaboration Caring

Values

Process de�nedby our Policies

Accountabilityto the Team

Stopthe Line

| 16 |

Six Steps to Having a Guiding Conversation

1. Introduce the conversation

2. Describe the behavior

3. Share the impact

4. Dialogue

5. Build agreement

6. Say thank you

Just CultureH

uman

Err

or Product of our current system design and behavioral choices

At-R

isk

Beh

avio

r A choice: Risk believed insignificant or justified

Rec

kles

s B

ehav

ior Conscious

disregard of substantial and unjustifiable risk


Additional Just Culture Learning Opportunities – Enroll through the Online Learning Academy:

e-Lesson: Introduction to Just Culture

SKILL: Giving and Receiving Crucial Feedback (Two-Part Series)


| 17 |

WASTEWHEEL

Overproductionredundant work

movement of people that does

not add value

Motion

more materials on hand than required to do

the work

Inventory

work that contains errors or lacks something of

value

Defects

activities that donot add value

from the custom-er’s perspective

Processing

idle time when people, informa-

tion, equipment or materials are not

at hand

Waiting

people doing work are not con�dent

about the bestway to perform

tasks

Confusion

Continuous Improvement

Transformational Health Care is Renown’s program for continuous improvement. It gives everyone in our organization the tools - and more importantly, the voice - to challenge the status quo.

• We can always do better for our patients.

• How do we get to the root cause of waste? Ask “Why?” 5 times!

• How can you be a champion of work in your department?


Notes

HU

MA

N E

RRO

R Product of our current system design and behavioral choices

AT-

RISK

BEH

AV

IOR A choice:

Risk believed insigni�cant or justi�ed

RECK

LESS

BEH

AV

IOR Conscious

disregard of substantial and un-justi�able risk


Guiding Conversations

| 18 |

Collaboration

Renown Health, with our partners, inspires better health in our communities . Key partnerships are crucial to this vision . Here are just a few examples of how we put this into practice:

Children’s Miracle Network

As the only dedicated children’s hospital in the region, we are proud to partner with the Children’s Miracle Network to support a full range of pediatric services to the community .

Northern Nevada HOPES

Northern Nevada HOPES is a nonprofi t community health center in downtown Reno offering integrated medical care and wellness services to the insured and uninsured in our community .

Be sure to visit Inside Renown to learn more about additional opportunities to bring our vision to life!

Community Initiatives

We don’t do it alone! We are proud of our partnerships with:

Stanford Health Care, Lucile Packard Children’s Hospital and Stanford University School of Medicine

This landmark affi liation opens doors to care for northern Nevadans when they need it the most . We provide patients and their families greater access to highly specialized services and clinical trials with world-class providers and researchers .

REMSA

In 2016, Renown Health and REMSA announced an innovative alliance to improve health throughout the region through Community Health Programs . The programs, including the Nurse Health Line, the Community Paramedicine Program and the Alternative Destination Transport Program, improve quality of care and access while reducing out of pocket expenses for patients .

Partnerships

| 19 |

Anticipate Needs

| 21 |

Get Involved

| 20 | | 21 |

Healthy Nevada ProjectThe Healthy Nevada Project is a nationally recognized DNA population health study helping our community understand their genetics and how it affects their health and lifestyle habits . This large initiative is the focus of Renown Health’s Institute for Health Innovation .

“Healthcare organizations around the country are moving from solely providing care inside hospital walls to improving health outcomes across communities . It starts with health literacy and this is the largest health literacy project in the country . We are helping people understand their risks and getting involved at the clinical level to help them live healthier lives,” says Tony Slonim, MD, DrPH, FACHE, President and CEO of Renown Health .

By participating in the Healthy Nevada Project, participants are informed of their genetic risk for certain cancers and cardiovascular diseases . It is offered to all Nevadans over age 18 at no cost . Early detection of genetic risk is an important step to prevention and a healthier life .

It’s important to note that no personal genetic information will be shared with healthcare providers unless done so by you, the participant .

To Participate:Learn more and schedule an appointment at healthynv.org . Walk-ins also welcome .

Hours of Operation: Monday - Friday: 7 a .m . to 7 p .m . Saturday: 8 a .m . to 4 p .m .

Main Testing Location: 780 Kuenzli St ., Suite 202 Reno, NV 89502

Give Back By:

Volunteering – Renown Health provides full time employees with four hours of paid time per quarter to participate as volunteers in organizations that are of personal interest to them . If you are looking for an organization to volunteer with, visit https://renown .volunteermatch .org to see a listing of opportunities .

Employee Giving Program:

Employee Giving is an opportunity for you, the employee, to make a personal, meaningful gift in support of programs and services at Renown Health . Making a monthly contribution shows that you believe so strongly in what happens here at Renown Health that you are willing to support our mission above and beyond your everyday work . All donations impact the lives of people in our community .

If you’re interested in participating, fill out the form on Renown Health Foundation’s department page on Inside Renown and allocate the amount you want to contribute directly from your paycheck .

Don’t forget to share Renown Health’s giving opportunities with your friends and family . They may work for a company that offers matching gifts, a type of program that doubles an employee’s donation to qualifying not-for-profit organizations . Encourage your loved ones to make a meaningful gift to Renown Health and double their impact!

For more information visit Renown Health Foundation’s department page on Inside Renown, or call 775-982-5545 .

| 22 | | 23 |

Renown is committed to creating a work environment where you can learn, grow and thrive. A comprehensive and competitive bene� ts package is key to this initiative. You can review all bene� t options and details in the bene� ts booklet.

To enroll in bene� ts within 30 days of your hire date, log in to Kronos to complete the steps. Bene� ts are effective the � rst of the month 30 days after your employment date.

My bene� ts begin: __________________________

Each year, you can make changes to your bene� ts during open enrollment. If you have a qualifying life event, you can add/remove dependents to your plans. You must notify Human Resources within_________of the event date. An example of a qualifying life event is ___________________.

Children under the age of _______________ are eligible for medical and dental coverage. A copy of the ___________________ is required within 30 days.

Spouses are eligible for medical coverage if they are not offered group coverage by their employer. A copy of the ___________________ is required within 30 days. Email to bene� [email protected], Fax to 775-982-4673 or deliver to Human Resources of� ces at 1000 Ryland, 2nd � oor or Renown Regional, 1st � oor Sierra Tower (next to the Sierra Café).

Important Things to Note

If you choose to decline medical coverage, please complete the following:

• Follow the enrollment guide instructions to decline your medical coverage.

• Fill out and submit a Waiver of Coverage Af� davit through Kronos.

If your health bene� ts enrollment is not completed 30 days from today, you will be automatically enrolled into the employee only standard medical plan, standard rx plan, with no dental. (See bene� ts book for details.)

We’re Here to Help You

For more information, visit Renown’s Bene� ts page: Inside Renown > Employee Services > Bene� ts or call our Bene� ts Team at 775-982-4444.

Create Amazing Careers Caring: Bene� ts Employee Discounts

All employees receive a discount in The Shops at Renown and campus dining options. In addition, you can enjoy discounts at a wide variety of retailers. To access discounts available to you, visit Inside Renown.

Badge Pay

Badge Pay is a unique and convenient payroll deduction program for goods and services at Renown restaurants and retail locations. When on a quick break or running errands, Badge Pay offers a way to pay for items without using cash – all by using your employee identi� cation badge.

Eligible to full and part-time employees. The bene� t will begin 1st of the month following 30 days of employment.

Complete enrollment form and submit to Human Resources.

For more information on Badge Pay visit: Inside Renown > Employee Services > Bene� ts

Create Amazing Careers

Welcome / Connect with Compassion

| 24 | | 25 || 24 |Page 1 of 2

8/1/2017

Renown Health “Badge Pay” Enrollment and

Payroll Deduction Authorization Form

Employee ID #: ______________________ Badge #: _____________________________ Name: ___________________________________________________________________

(Last, First, MI - please print)

Contact phone number(s): ___________________________________________________

I am electing to participate in the “Badge Pay” program. I have read and understand the policies, procedures and requirements for participation as outlined on the reverse side of this form and in Policy # HRM.550, Deductions from Paychecks. I hereby authorize Renown Health Payroll Department to take payroll deductions on purchases made by use of my employee identification badge. I understand that I am responsible for and agree to pay all charges incurred through use of my employee identification badge. I acknowledge that it is my responsibility to maintain the security of my badge and to report as instructed in section 7, on the reverse side of this form, if lost or stolen. I agree not to hold Renown Health responsible for any deductions from my paycheck caused by charges which I may dispute. I further understand that upon termination of employment, the remaining balance will be deducted from my final paycheck, if applicable. Payroll will report monies that cannot be collected from the final paycheck to the appropriate party or retailer to begin the collection process.

Employee Signature: _____________________________________Date: ____________

HR Use Only Badge #:____________________ Processed by: ___________________________________Date: ________________

| 26 | | 27 |

1. Full-time and part-time employees, beginning the � rst of the month following 30 days of employment, may utilize Renownissued employee identi� cation badges to charge merchandise and services from participating retail businesses (e.g., cafeterias, restaurants, gift shops, etc.) The name of this service is “Badge Pay.”

2. Employees must complete the “Badge Pay” Enrollment and Payroll Authorization Form to enroll. “Badge Pay” becomes effective on the � rst day of the pay period following the date of activation or following the date they � rst become eligible. If the enrollment form is returned by the second Tuesday of the pay period, the account will be activated by the beginning of the following pay period. If the form is returned after the second Tuesday of the current pay period, the account will be activated the pay period after the following pay period.

3. Badge Pay participants must present their identi� cation badge to the cashier for each purchase made with “Badge Pay.” Employees may not use an identi� cation badge other than their own to make purchases. In the event of technical problems (i.e., the Badge Pay system is down for a period of time), the employee will be required to present another form of payment to complete a purchase.

4. The maximum charge amount is $200 per pay period. The full amount of charges will be deducted from the paycheck following the pay period in which the charges are incurred.

5. Employees cannot charge more than can be deducted from their net earnings. If an employee charges more than his/her earnings will cover, the employee will be noti� ed and “Badge Pay” privileges will be suspended. Continued violation of limits will result in loss of “Badge Pay” privileges.

6. Employees are responsible for monitoring their “Badge Pay” account and maintaining receipts. Receipts are required to substantiate any and all retail purchase discrepancies. No refund credits will be made to an account without a receipt. Discrepancies must be addressed within one pay period following the date that the purchase was made by presenting the receipt of the item to where it was purchased. Cash refunds will not be made for “Badge Pay” purchases.

7. Employees are responsible for the security of their badges. Lost or stolen identi� cation badges should be reported immediately to the Human Resources Department by completing the Request to Discontinue “Badge Pay” Form. If the loss occurs after normal business hours, contact Security to have “Badge Pay” disabled and follow up as soon as possible with Human Resources to complete the form. The employee will be held responsible for all transactions up to the time the identi� cation badge is reported lost or stolen. (There is a $10 replacement fee for lost identi� cation badges.)

8. Abuse of “Badge Pay” privileges will lead to disciplinary action up to and including termination. See the Coaching and Corrective Action Policy.

9. To terminate participation in the “Badge Pay” program, participants must complete the Request to Discontinue “Badge Pay” Form and deliver to Human Resources. If this form is returned by the second Tuesday of the pay period, the account will be disabled by the beginning of the following pay period. If the form is returned after the second Tuesday of the current pay period, the change will be effective the next following pay period.

10. If an employee terminates or submits notice to terminate, “Badge Pay” will be disabled.

11. Renown Health reserves the right to change the “Badge Pay” process and requirements for participation in “Badge Pay” at any time and without advanced notice.

Badge Pay Policy and Procedures

| 27 |

The Healthy Tracks Wellness Program is designed to engage, support and empower employees to further our culture of inspiring health and leading by example in our community. By enrolling, you can earn well-ness discounts on your bene� t premiums and win prizes.

Visit Healthy Tracks and set up your account at renown.myhealthytracks.com


Access available one week from today.

I need to have my requirements completed by _______________.

Download the mobile app today! Search for “Healthy Tracks” on the App Store or Google Play.

For more information, visit: Inside Renown > Department Sites > Healthy Tracks

Or Contact:

Name: ______________________________________________

Phone Number: _____________________________________

1. Click “Register”

2. Use company code: renown (all lower case), then click continue

3. Enter in your information as it appears on your insurance card

4. Use a valid email for your username (it can be your personal or work email address)

5. Agree to the Privacy Policy and End User Agreements, then click “Register”

START HEREUse company code: renown

How to Set Up Your Healthy Tracks Account

Healthy Tracks

| 28 | | 29 |

Emotional Intelligence is a critical competency in healthcare . As we aspire to demonstrate caring toward others, we must be aware of our own emotions and be able to manage ourselves in the moment . One of the tools we use to learn about ourselves is the McQuaig survey, which is a behavioral assessment .

Four Pillars of Emotional Intelligence

1 .____________________________________________________________________________________________________

2 .____________________________________________________________________________________________________

3 .____________________________________________________________________________________________________

4 .____________________________________________________________________________________________________

The McQuaig assessment measures the following behavioral traits:

Want your results?

Contact: _________________________________________________________

Emotional Intelligence

Additional McQuaig Workshops – Enroll through the Online Learning Academy:

SKILL: Hiring the Right Fit

SKILL: Emotional Intelligence Skills Workshops (Four-Part Series)

Caring

Activity

Instructions: Use this worksheet to draw a bar either up or down from the 42 midpoint line . For each consider the following:

• Which temperament describes me best

• To which degree do I exhibit these behaviors (situationally, moderately or more extremely)

McQuaig Self-Assessment

Welcome / Connect with Compassion

Sociable

Accepting

Dominant Relaxed Compliant

Analytical Driving Independent

90

80

70

60

50

42

30

20

10

0

90

80

70

60

50

42

30

20

10

0

Sociable

Accepting

Dominant Relaxed Compliant

Analytical Driving Independent

90

80

70

60

50

42

30

20

10

0

90

80

70

60

50

42

30

20

10

0

| 30 | | 31 |

DIRECTOR SOCIALIZER

Fast-paced Fast-paced

Task focused People focused

Loud volume Loud volume

Big picture Big picture

Macro Macro

Bottom-line, results driven Team focused

THINKER RELATOR

Slow-paced Slow-paced

Task focused People focused

Soft volume Soft volume

Detail oriented Detail oriented

Micro (1:1) Micro (1:1)

Analytical Caring and empathetic

| 30 |

ActivityCommunication Style

A key to communicating effectively is to recognize that not everyone has the same communication style you do, and that there is no right or wrong style . Identifying these differences helps us adapt how we communicate with others so that we can learn to leverage the strengths of each style .

Access to Information

3. Download the Kronos Mobile app:

Log in using your employee ID, provided password and this server address:

https://workforce.renown.org/wfc

Tasks you can complete in Kronos Mobile:

• Approve timecard

• View your schedule

• Request time off

• View leave and sick time accruals

NOTE: Your initial username and password can be found on the label inside this workbook.

Navigating Kronos

Kronos is the time and attendance system at Renown Health . It is also where you have access to key information such as benefi ts, pay stubs, timecards and more .

Access Kronos1. From Work:

• Go to Inside Renown and click the Kronos Icon

• Login with your employee ID and password provided on your new hire label at new employee orientation .

2. From Home:

Use this link: workforce.renown.org/wfc/logon

Tasks you can complete in Kronos:

• Enroll in direct deposit

• Approve your timecard

• Request edits to your timecard

• View your schedule

• Request time off

• Review your current benefi t elections

• Maintain personal information (i .e . address, emergency contacts and payroll withholding allowances)

• View and print your pay stubs and W-2’s

Additional Communication Learning Opportunities – Enroll through the Online Learning Academy:

SKILL: Communicating EffectivelyAt Work

SKILL: Active Listening

SKILL: Better Business Writing

SKILL: Developing Presentation and Public Speaking Skills

| 32 | | 33 |

How to Download Kronos MobileANDROID

1 . Android users should download the application from the Google Play store . Be sure to download the application named: “Kronos Mobile .”

2 . Once installed, the application will need the server address for Renown . The address is: https://workforce.renown.org/wfc

3 . Please use the same Kronos user name and password that you use at work .

If you are an employee and need additional assistance, please visit: https://workforce.renown.org/android-employee.pdf

If you are a manager and need additional assistance, please visit: https://workforce.renown.org/android-manager.pdf

iPHONE

1 . Apple iPhone users should download the application from the App store . Be sure to download the application named: “Kronos Mobile” (not the iSeries version) .

2 . Once installed, the application will need the server address for Renown . The address is: https://workforce.renown.org/wfc

3 . Please use the same Kronos user name and password that you use at work .

If you are an employee and need additional assistance, please visit: https://workforce.renown.org/iphone-employee.pdf

If you are a manager and need additional assistance, please visit: https://workforce.renown.org/iphone-manager.pdf

| 32 |

Navigating Kronos

Timecard and Schedule: When you log into Kronos you will see your timecard .


1 . On the left hand side you will see your schedule for the pay period . If you do not see your schedule, please notify your leader .

2 . On the right hand side you will see “In” and “Out .” This is where you can review all of your timecard punches for the pay period .

3 . Each pay period, you must approve your timecard . Do this by clicking on the “check mark” in the top left hand corner .

Kronos provides employees with the ability to edit timestamps through the attestation tool (ATK) . For information on how to use the attestation tool visit Inside Renown’s Kronos page: Inside Renown > Department Sites > Human Resources > Kronos-Job-Aids

Timecards must be approved by 10 a .m . on the last Friday of each pay period .

3

1 2

| 34 | | 35 |

Employee Home PageThe employee homepage in Kronos contains your personal information regarding benefi ts, pay, personal information and more . Access the employee home page by clicking on the link to the right hand side ofyour timecard .

There will be two views you can choose from:

View 1: Default View (icons) View 2: (list view)

1) Enroll in benefi ts (as applicable)

- Complete within 30 days from date of hire . My last day to enroll is: _________________________

- Click on the Alerts or Benefi ts icon to complete enrollment .

- Use the Benefi ts Enrollment Guide provided to walk you through the process step by step .

2) Confi rm your contact information is correct by clicking on the Personal Information icon

3) Enroll in direct deposit by clicking on the Pay icon

4) I will receive my fi rst check on: ________________________ . Contact payroll with any questions at 775-982-4136

As a new employee, complete the following in Kronos:

Access to Information Navigating Kronos

| 36 |

Please note that deposit order must be set up as follows:

• Enter “2” in Deposit Order for one direct deposit account.

• For multiple accounts, enter “2” in Deposit Order for the �rst accounte with a �xed amount. Increase Deposit Order sequentially (2, 3, 4) for additional accounts up to a maximum of four accounts. The highest number Deposit Order must be for the account receiving the remaining balance of your check. Example: Deposit Order 2 - Savings Account for $100; Deposit Order 3 - Other Savings Account for $100; Deposit Order 4 - Checking Account for remaining balance.

5. Enter your Routing Number/Account Number. You can �nd your routing and account numbers at the bottom of your personal checks or contact your bank or check your bank’s website. This information is not on deposit slips and routing numbers beginning with “5” will be rejected.

1. Access the Employee Home Page via Inside Renown or go to https://workforce.renown.org/wfc/logon from any external computer with Internet access (logon and password is distributed at new employee orientation.)

• Tip: Use the Chrome browser to access the most functionality. Other browsers will work, but you may notice an initial error message that you can disregard.

2. Click on the My Employee information tab, then select Employee Home Page.

3. Click on Direct Deposit in the pay section, then select Add Account.

4. Enter the Direct Deposit Election information next:


6. Select “Account Type” from drop down list. (ex. Checking or Savings)

7. Select “Deposit Type” from drop down list.

• Deposit Type should be “Remaining Amount” when depositing your entire paycheck into one account.

• For multiple accounts, select “Fixed Amount” for each entry. Note - the �nal entry with remaining balance must use Remaining Amount for Deposit Type.

8. Enter Deposit Amount.

• If you are setting up a �xed amount, enter amount including cents (i.e. “25.00” and not “25”).

9. Click Save when �nished.

Direct Deposit setup typically takes two payroll cycles to complete and you will receive a live check in the interim. If you have any questions, please call the Payroll Department at 775-982-4136, Monday-Friday.

Direct Deposit

| 37 |

Morning Session • Empathy

• Diversity and Inclusion

Break• Compliance Program and Code of Conduct: Code of Ethics, HIPAA

• Employee Expectations: Human Resources Policies and Procedures - Open Door Policy; Attendance and Punctuality; Dress and Appearance; Social and Emerging Media; Cell Phone Usage; Non-Retaliation; Harassment

Lunch

Afternoon Session • Patient and Employee Safety: Patient Safety initiatives, Process Improvement, Workplace Safety, Workers’

Compensation, Infection Prevention and Control, Tuberculosis and Bloodborne Pathogens

Break• De-Escalation and Personal Safety

• Rewards and Recognition

• Setting you up for success

• Learning and Development: Enrich-U

Renown Health (“Renown”) is committed to providing high quality of care in compliance with all applica-ble state and federal laws and regulations, professional and ethical Code of Conduct, and Renown policies and procedures. It is Renown’s expectation that all employees, physicians, medical staff, Board members, and contractors share this commitment and will adhere to all federal and state legal requirements and the standards set forth in the Compliance Program and Code of Conduct. As such, I attest that:

a. I agree to uphold Renown’s Mission, Vision and Values, policies and procedures.

b. I have received information on the topics above, including the Renown Health Compliance Program and Code of Conduct.

c. I acknowledge I have been provided the links to the Renown Code of Ethics, Compliance policies and procedures and the Nevada Pregnant Worker Fairness Act.

d. I understand it is my responsibility to read, understand and abide by the Compliance Program and Code of Conduct and to perform my job duties in compliance with all applicable laws, regulations, and profes-sional and ethical standards.

e. I attest that I have brought forth any and all concerns that I have regarding noncompliance with the Compliance Program, Code of Conduct and applicable laws and regulations to the Compliance Of�cer (1-775-982-5596) or the Anonymous Hotline (1-800-611-5097).

New Employee Orientation (Day 2) Agenda and Acknowlegement of Attendance

PRINT NAME EMPLOYEE ID #

SIGNATURE DATE

| 38 | | 39 || 39 |

Empathy

Empathy Gap:

How have your experiences made it dif�cult for you to naturally empathize with others? It can be challenging to empathize with someone if you’ve been in their position before, recalling how you felt at the time isn’t always easy. Take a minute to consider where your empathy gaps might be:

Empathetic listening involves understanding the emotions behind the words.

Live Our Values

I

B

R

Seven Tips for Empathetic Listening

• Reserve judgment

• Give the person your undivided attention

• Listen carefully (to feelings and facts)

• Show that you are listening carefully

• Don’t be afraid of silence

• Restate and paraphrase

• Follow up

| 40 | | 41 || 40 |

Live Our Values Integrity

In Northern Nevada we are so fortunate to have a community that is diverse and we believe it is important that our diversity mirrors that of the community. At Renown Health we value diversity, inclusion, sensitivity and respect to promote healthy lifestyles and sense of belonging. - Dr. Anthony Slonim - Dr. Anthony Slonim

Sense of BelongingIdentity Wheel

Identity is the way you see yourself and your relationship to the world . Your identity is not just one piece of how you perceive yourself, but the compilation of all of these characteristics together . This wheel demonstrates ways in which someone may identify .

Respond with Respect

Com

mun

icat

ion

Styl

e/Sk

ills

Relig

ious

Belie

fs

App

eara

nce

Soci

o-ec

onom

icSt

atus

Polit

ical

Ideo

logy

Thin

king

Style

s

Marital

Status

Geographic

Location

FunctionalSpecialty

MilitaryExperience

Education

JobClassi�cation

Native Born/

Non-N

ative

Work

BackgroundCreed

ParentalStatus

AGE

SEXUALORIENTATION

GENDERIDENTITY

PHYSICALABILITIES/QUALITIES

ETHNICITYRACE

| 42 | | 43 |

Instructions

Begin by tracing your hand . Then use the statements listed on the slide to write your response in each fi nger . For each question, you should have only one answer .

Activity

| 43 |

People – employees, patients and our communities – are at the center of what we do at Renown Health.

| 44 | | 45 |

Regulatory Compliance is critically important to the work that we do every day . Renown has developed a Compliance Program and Code of Conduct to help you understand how to do your job within the limits of the law . You have the responsibility of performing your job duties in accordance with all laws, regulations and Renown policies and procedures . You also have a duty to report any suspected misconduct or potential compliance violations . Renown offers you multiple methods for reporting concerns . Employees reporting compliance concerns in good faith will be protected from retaliation by Federal and Nevada law, as well as by Renown’s Non-Retaliation Policy .

Report issues immediately to any of the following:

• Your supervisor or any leader in the organization

• Chief Compliance and Privacy Officer

Name: ___________________________________

Contact: _________________________________

• Manager of Compliance and Privacy

Name: __________________________________

Contact: ________________________________

• Anonymous Compliance Hotline at 800-611-5097

• Compliance Concern form on Inside Renown

Live Our Values

The Code of Conduct serves as a reminder to all employees of Renown’s commitment to excellence and dedication to conducting business with integrity and sets the expectations for your conduct with respect to compliance . Although the Code of Conduct is a valuable resource for you, it cannot cover every possible scenario . You are responsible for reading, understanding and following the standards set forth in the Code of Conduct .

All employees of Renown must understand and comply with HIPAA laws . The three rules of HIPAA:

1 . ___________________________________________________________________________________________________

2 . ___________________________________________________________________________________________________

3 . ___________________________________________________________________________________________________

Visit the Corporate Compliance Page on Inside Renown for more information at: Inside Renown > Department Sites > Audit and Compliance

Health Insurance Portability and Accountability Act (HIPAA)

Compliance

| 45 |

| 47 |

Employee Expectations

Our goal is to help you be successful in your career at Renown. There are several HR resources available to you, including: Bene� ts, Organizational Development, Recruitment, HR Business Partners, and Reward and Recognition.

What is the role of a Human Resources Business Partner?

HR Business partners act as subject matter experts to provide you with tools, support and coaching.

My Human Resources Business Partner is

Name: ________________________________________________________________

Contact: ______________________________________________________________

Human Resources Policies

Human Resources policies exist to keep employees safe, meet regulatory standards and provide standards in which to operate. All employees are responsible for knowing and adhering to all Human Resources policies. They can be found on the Human Resources page on Inside Renown:

Inside Renown > Document Library > Policy Catalog > Shared Services > Human Resources

Live Our Values

| 47 |

Healthcare is a complex industry. Between ensuring patient safety, navigating legislation changes and advancing medical science, all our work still comes back to caring for the lives of the people and communities we serve. Renown Health strives to be recognized as an organization that provides highly reliable care, which is embodied by a commitment to quality and safety throughout the entire health network – from the frontline employees to the senior board members.

Our goal is to ensure we do the right thing for every guest every time.

Live Our Values

ImprovedPatient

Experience

BetterOutcomes

Risk Management& Patient Safety

Service

Excellence Clin

ical

Doc

umen

tatio

n

Volu

ntee

rSe

rvice

s

Infection

Prevention

Clinical

Excellence

Accreditation& Regulatory

Compliance

LowerCosts

ImprovedClinician

Experience

Excellence

Ensure Excellence

| 46 |

| 48 |

Employee and patient safety is a fundamental part of healthcare – Renown’s safety and service initiatives aim to reduce harm, improve performance, increase transparency and provide the best service to our guests . As a part of our Just Culture philosophy, you’re empowered to speak up and report concerns which ultimately improve our guest experience and quality outcomes .

1) Reporting Safety Concerns

When safety and service events are reported, we are able to better care for and serve our guests andemployees by reducing medicalerrors and hazardous conditions . Safety events that go unreportedhave a much higher risk of being repeated and causingpreventable harm .

Report safety concerns by clickingon the Patient Safety Event icon in Inside Renown .

Keeping Guests and Employees Safe

Key things to remember:

1 . No safety event is too small to report!

2 . Anyone can report any concern regarding care, treatment and services to:

• Service Excellence

Contact:___________________________________________________________

• Patient Safety

Contact:___________________________________________________________

• Your Leader

Contact:___________________________________________________________

• Risk Management

Contact___________________________________________________________

• The Joint Commission

Contact:___________________________________________________________

3 . See Code of Conduct: Harassment Policy – RENOWN .HRM .145

• Retaliation for reporting concerns is prohibited

Visit the Quality page on Inside Renown by clicking on: Inside Renown > Department Sites > Quality

| 49 |

Everyday Amazing

Our goal is to build a culture in which recognition evolves organically, is authentic and becomes second nature .

Everyday Amazing is our platform where you can recognize anyone for great work .

Inside Renown application:

Or go to sso.renown.org, log in with your Windowscredentials and click Everyday Amazing .

Create Amazing Careers Reward and Recognition

Send recognition the following ways:

• Ecards for simple thank you, happy birthdays, etc . or send an email using the Bravo button in Outlook .

• Recognize efforts that impact our organization’s initiatives and when others go above and beyond .

- Accrue points and redeem for awards .

- Nominate people for Top Talent by selecting Platinum and Diamond Award levels .

Try it yourself and send someone recognition . Download the mobileapp today .

| 49 |

| 50 | | 51 |

Transformational Health Care tools available to you:

Standard Work – the best way to perform a process, in clear instruction and guidance

Idea Forms and generation – the conduit between you, your leader and Transformational Health Care

IDEA FORM

Employee / Area (Where or with whom is the

problem occurring?)

Problems (What is the problem?)

Measures Taken (What is your proposed

solution to the problem?)

Results (What would happen if your solution was implemented?)

Before Improvement After Improvement Draw a simple picture to illustrate the current problem Draw a simple picture to illustrate the outcome of your solution

Remarks: Name:

Support a Healthy and Safe CultureContinuous Improvement

We want you to have a long and fulfi lling career at Renown Health, which is why we’ve created Enrich-U . This training and development program offers a variety of professional development courses and career services to help empower you in your future at Renown .

Check out the offerings:


Take control of your development! Utilize these programs to grow personally and professionally . These programs boost your skills and prepare you for additional roles and responsibilities within the organization .

Professional Development Programs

There are many opportunities to build your career at Renown . Explore the possibilities with these career services .

Career Services

Visit Inside Renown for more information on the Enrich-U programs at: Inside Renown > Employee Services > Training and Development > Enrich-U

Enrich-U

Without standards, there can be no improvement.

- Taiichi Ohno

Approval Date: Month/Year

Sponsored and Approved by: List committee or leader Author: Insert name/role

Governing Department: Associated Policy Manual:

Next Review Date:

Page 1 of (fill in total # of pages)

Standard Work: [Name of Process, Operator(s)]

Purpose of this Standard Work:

Roles/Work Units Who Must Adopt This Process:

Related Policies or Evidence:

Takt Time: (Time Available/Demand)

Step # Operator1

Task Description

Tools/Supplies Needed2 Cycle

Time 1.

2.

3.

4.

5.

6.

7.

8.

9.

10. -Add or delete rows as needed

1. List role responsible for each task. 2. Instruments, file locations, information documents, photos, etc.

| 53 || 52 |

The Education Assistance Program is a dedicated resource designed to support your educational goals . Employees who are currently enrolled in school, pursuing a professional certifi cation or paying off a student loan can take advantage of reimbursement, educational and fi nancial expertise .

Student Loan RepaymentSupporting employees in their educational goals includes employees who have previously completed their education and are now managing the burden of student loans . Student Loan Repayment helps with student loan debt in an effort to attract, retain and engage talent in the organization . Renown can pay your lender up to $2,400 per year .

Tuition and Certifi cation ReimbursementWe encourage you to continue your education by providing tuition and certifi cation reimbursement . This program supports employees who are currently enrolled in school or taking the extra steps to receive a professional certifi cation . Take advantage of up to $4,000 per year for your tuition and/or certifi cations .

Download the mobile app for Tuition and Certifi cation Reimbursement! Simply search “EdAssist” on the App store or Google Play . The fi rst time you use the application, you’ll be asked to enter the organization’s unique company code, which is renown . From there, your usual EdAssist login is all you’ll need .

Need assistance applying? Contact EdAssist at 844-358-1616 .

For more information, go to: Inside Renown > Employee Services > Training and Development > Enrich-U > Education Assistance

Create Amazing Careers Development Plan Enrich-UEducation Assistance Program

A goal properly set is halfway reached.

- Zig Ziglar

Employees are eligible for the education assistance program from day one! For more information, see the Benefi ts Book or go to Inside Renown and search “Education Assistance Program.”

| 54 | | 55 |

Your identi�cation badge helps guests identify you and your role. It’s also used for timekeeping and door access throughout the organization. Badges should be worn at all times between the upper chest and neck area. See the “Identi�cation Badges” policy on Inside Renown for details.

Dress and appearance expectations help support safety and present a professional appearance to our guests.

Many employees at Renown wear uniforms to help our guests identify the care team members. If this applies to you, order directly through Smart Scrubs using the link below. You will receive an initial email within �ve business days of completing your onboarding paperwork in recruitment.

If you did not receive the email to order your uniforms, call or email Smart Scrubs to get the link resent to you. Contact Human Resources with any questions.

Smart Scrubs Contact information

Phone: 800.231.5965 Email: [email protected]

Website: smartscrubs.com/renown

Resources

Get to Know Your CaregiversOur uniform colors help you easily identify your caregivers:

Purple PoloActivity Asst / Unit Clerks / Birth Cert /

Patient Access / Financial Assistant

/ Unit Clerk

Deep BerryPoloDietary

Blue LakePolo

BlueberryPolo

Wine TopDietitian

Grey TopEnvironmental

Services

Hunter Top

Patient Transport

Khaki TopPharmacyTechnician

Teal TopRadiationTherapy

Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete

PoloSupervisor of Environmental

Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee

Pewter TopAides / Techs /

Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering

Patient Safety Assistant

Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop

Rehab Therapy Technician

Maroon TopVolunteers

Grey Concrete

Polo

BlackPolo

Exercise Specialists

PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo

Food & Nutrition Services




/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo





/ Unit Clerk


Blue LakePolo

BlueberryPolo

Wine TopDietitian


Services

Hunter Top

Patient Transport



Navy TopRespiratory

Care

Grape TopRN / LPN

GreyConcrete


Services

Forest GreenPolo

Support Services

Dispatchers

Royal BlueTop

Imaging Techs

Ceil TopNurse

AssistantTrainee


Assistants /CNA /

Emergency Tech

Navy PoloClinical

Engineering


Tropic BluePolo

CaribbeanBlueTop

Therapies

Iron GreyPolo

SteelPolo

PewterTop



Grey Concrete

Polo

BlackPolo


PewterTop

GrapeTop

Medical Assistant

DeepBerryPolo

BlackPolo


Dress and Appearance

Resources

It’s important to understand how to operate the equipment you will use in your everyday work. One of the largest resources for this equipment is information technology (IT). There are several items all employees will have access to:

Computer Log On and Application Information

• Log on information to systems provided to your leader by IT

Password Management You’ll receive several usernames and passwords depending on how many applications you access as part of your job. Some require an independent username and password while others can be accessed with your Single Sign On (SSO) credentials, which are the same as your Windows username and password. All employees have access to two main systems:

• Windows user accounts must meet the following complexity requirements:

1. Total length of at least seven characters

2. At least one uppercase letter (A-Z)

3. One lowercase letter (a-z)

4. One number (0-9)

5. Cannot be a previously used password or contain any personal information, such as your name

• Kronos password complexity requirements are similar to Windows, but also require a special character: [(!@#$%^&*)]

– Your initial password is provided in your welcome letter at orientation.

• Passwords must be changed every 90 days and the previous �ve passwords are remembered.

Email

• Set up your email account by launching Microsoft Outlook.

• Microsoft Outlook is con�gured with your user account information to automatically setup at �rst launch.

Telephone Voicemail There is standard telephone scripting all employees must use for telephone courtesy and voicemail

• Instructions can be found on: Inside Renown > Phone Directory > Telephone Instruction Manuals

Computer Personal Network Drive Employees can use their computer’s personal or home drive, the H drive (H:\ ). Your home or H drive is unique to each employee’s computer log on.

• DO NOT save any �les/data on your C drive/desktop. Your PC is not backed up. Please store all �les/data to your home or H drive, as this will be backed up nightly.

Wireless Renown Public Wireless (RenownPublicNet) is for the use of our visitors and not intended for employee use.

Computer, Phone and More

| 56 | | 57 |

Resources

Human ResourcesPhone: 775-982-4156Fax: 775-982-4157

Benefi tsBenefi ts Representative: 775-982-4444Healthy Tracks: 775-982-4271

Compliance Reporting Hotline800-611-509724 Hours a Day, 7 Days a Week

Reporting safety or quality of care concerns:Quality Hotline: 775-982-6111Service Excellence: 775-982-5651Nevada Health Facilities Complaint Line: 800-225-3414The Joint Commission: 800-994-6610 or email [email protected] Management: 775-982-4798

Worker’s Compensation Concerns

• Occupational Health: 775-982-4754

• If outside of Occupational Health’s hours, please report to Renown Regional Emergency Room .

New Employee Resources

Go to Inside Renown > Employee Services > New Employees to fi nd more information on the following:

• Kronos Resources

• Pay Periods/Holiday List

• Compliance Program and Code of Ethics

• Nevada Workplace Safety: Employee Rights and Responsibilities

• Nevada Pregnant Worker Fairness Act

• And more

Policies and Procedures

Go to Inside Renown > Document Library > Policies Catalog

My Leader’s Contact Information:

Find more contact information on the phone directory on Inside Renown .

Notes

PayrollPhone: 775-982-4136

IT Service DeskPhone: 775-982-4042

SecurityPhone: 775-982-7999

Contacts

As a new employee, you will complete orientation and safety e-lessons through the Online Learning Academy (OLA) within your fi rst 30 days . Access OLA by visiting the Inside Renown homepage .

ResourcesOnline Learning Academy (OLA)

Use your Single Sign On credentials, which is the same as your Windows login and password . This is provided by your leader .

Log in to complete your assignments .

The icon will take you directly to the portal:

| 58 | | 59 |

Resources

1 . Login to Renown email

2 . Phone directory and organizational charts

3 . Policies and procedures in the Policy Catalog

4 . Customize homepage with quick link tiles for access to frequently used applications

5 . Department Sites and Employee Services

6 . Enter key words in the search bar to discover resources . For example, type “Glossary” for a list of commonly used terms .

1 2

3

56

4

Inside Renown is Renown’s intranet where you can fi nd policies, procedures, news and more . It serves as a major communication channel for employees .

To access Inside Renown, simply open any web browser on a computer connected to Renown’s network . Let’s take a moment to navigate some key features .

Inside Renown

Resources

EmailEmployees receive access to a Renown email account upon hire for organizational communication . Your leader will provide the log in information during your onboarding . Check your email a least once a week to ensure you are informed . If using an auto-logon computer, access the Mail icon on Inside Renown to log into your email .

Employee eNewsThis bi-weekly email newsletter is a roundup of everything going on around the Renown Health network – from updates on benefi ts to special events for employees to the initiatives that help us meet our mission .

Skype for BusinessSkype for Business is a platform that offers common channels of business communication for online meetings, instant messaging and video conferencing .

Employee ForumsThroughout the year our Senior Management Team host employee forums to communicate key messages to employees about organizational progress in a transparent way . These forums are open sessions to educate employees about our strategic direction and empower them to ask question about the things that matter to them .

Other News Sent to YouHuman Resources will send you reminders and updates such as open enrollment for benefi ts, the annual Employee Survey and other important updates .

You can also stay updated by following Renown Health on social media.

Sign up for BestMedicine to receive the latest news and health tips from Renown Health.

renown.org/bestmedicine

Employee Communication

| 60 |

The organization designates parking areas to optimize the healthcare experience, reserving the most convenient parking for our guests. There are designated employee parking areas available at each Renown location. You registered your car as part of onboarding and will receive a Renown parking permit during New Employee Orientation.

Employees may apply for a parking permit that allows access to covered parking on the fourth and �fth �oors of the Mill Street Parking garage. The monthly fee for this pass is $30 per month payable via payroll deduction. These permits will be given as available. If you would like to purchase this additional pass, visit the Security department page on Inside Renown.

**Please note: Employees may park on the 6th �oor of the Mill street parking garage only between the hours of noon and 8 a.m. and the 5th �oor from 5 p.m. - 8 a.m.

Parking Information

Notes:

Resources

Kirman Ave.

Locust St.

Kue

nzli

St.

Kue

nzli

St.

E. 2

nd S

t.E.

2nd

St.

Mill

St.

Mill

St.

Will

ow S

t.

Ait

ken

St.

Pringle Wy.Manuel St.

RenownRegional Wy.

Prin

gle

Wy.

Ryla

nd S

t.

Emer

genc

y &

Chi

ldre

n’s

ER E

ntra

nce

Mill

St.

Par

k

Pick

ett

Park

Mil

l St.

Park

ing

Mill

St.

Entr

ance

2nd

St.

Entr

ance

2nd

St.

Par

kin

g

Inst

itu

te

for

Can

cer

Park

ing

Ren

ow

n

Reh

abil

itat

ion

Ho

spit

al

Fian

na’s

Hea

ling

Gar

den

Ro

sevi

ewTo

wer

Tah

oe

Tow

er

Sier

raTo

wer

Cen

ter

for

Ad

van

ced

M

edic

ine

C

Cen

ter

for

Ad

van

ced

Med

icin

e B

Cen

ter

for

Ad

van

ced

Med

icin

e F

N

Kir

man

Ave

.En

tran

ce

GRO

UN

D F

LOO

R

MA

P N

OT

TO S

CA

LEEE

H/1

906-

SP00

XX

XX

Short TermEmployeeParking

Mil

l St.

Park

ing

5th

Floo

r Em

ploy

eePa

id P

arki

ng

Reno

wn

Child

Car

eCe

nter

2nd

St.

Par

kin

g

J Lo

t Pa

rkin

g

Emp

loye

e Pa

rkin

g a

nd

Epic

Tra

inin

g R

oo

ms

WA

YFI

ND

ING

DIR

ECTI

ON

S:

- Pa

rk in

th

e 2n

d S

t. p

arki

ng

lot

calle

d “

J Lo

t”

- U

se t

he

cro

ssw

alk

wit

hb

linki

ng

lig

hts

- G

o s

trai

gh

t an

d e

nte

r at

th

e In

stit

ute

fo

r C

ance

r En

tran

ce

- Ta

ke �

rst

rig

ht

do

wn

th

e h

allw

ay w

ith

clo

ud

ph

oto

s o

n

the

wal

ls

- W

alk

un

til y

ou

see

wo

od

en

do

ub

le d

oo

rs, g

o t

hro

ug

h t

hem

an

d t

ake

�rs

t ri

gh

t

- G

o u

p t

he

stai

rs, t

ake

a le

ftat

th

e to

p, t

hen

a r

igh

t at

“Sie

rra

Tow

er”

- Fo

llow

hal

lway

to

ele

vato

rs p

ast

the

Info

rmat

ion

Des

k, t

ake

elev

ato

r to

Gro

un

d F

loo

r

- O

nce

on

th

e G

rou

nd

Flo

or,

go

do

wn

th

e h

allw

ay t

ow

ard

s m

edic

al r

eco

rds;

yo

u s

ho

uld

see

“c

lou

d li

gh

tin

g”

on

th

e ce

ilin

g

- Ta

ke la

st r

igh

t at

th

e en

d o

fth

e h

all

- G

o t

hro

ug

h w

hit

e d

ou

ble

do

ors

at

en

d o

f th

e h

all

- Y

ou

are

no

w in

th

e tr

ain

ing

ro

om

are

a, n

ames

are

lab

eled

o

uts

ide

each

do

or

(Id

aho

, N

evad

a, e

tc.)

Lost

?C

all 7

75-9

82-4

438.

Pub

lic P

arki

ng

Val

et P

arki

ng

Emp

loye

e Pa

rkin

g

EPIC

TR

AIN

ING

RO

OM

S

• A

lask

a •

Ari

zon

a •

Co

lora

do

•

Idah

o

• Ta

hit

i

• N

evad

a •

Ore

go

n

• U

tah

•

Kir

man

Epic

Trai

nin

gR

oo

ms

| 61 |

| 62 | | 63 |

Kirman Ave.

Locust St.

Kue

nzli

St.

E. 2

nd S

t.E.

2nd

St.

Mill

St.

Mill

St.

Will

ow S

t.

Ait

ken

St.


RenownRegional Wy.

Prin

gle

Wy.

Ryla

nd S

t.

Emer

genc

y &

Chi

ldre

n’s

ER E

ntra

nce

Mill

St.

Par

k

Pick

ett

Park

Mil

l St.

Park

ing

Mill

St.

Entr

ance

2nd

St.

Entr

ance

2nd

St.

Par

kin

g

Ren

ow

n

Reh

abil

itat

ion

Ho

spit

al

Fian

na’s

Hea

ling

Gar

den

Ro

sevi

ewTo

wer

Tah

oe

Tow

er

Sier

raTo

wer

Cen

ter

for

Ad

van

ced

M

edic

ine

C

Cen

ter

for

Ad

van

ced

Med

icin

e B

Cen

ter

for

Ad

van

ced

Med

icin

e F

MA

P N

OT

TO S

CA

LEEE

H/1

909-

1066

899


Mil

l St.

Park

ing

5th

Floo

r Em

ploy

eePa

id P

arki

ng

Reno

wn

Child

Car

eCe

nter

Mac

kA

ud

ito

riu

m1s

t Fl

oo

r

J Lo

t

Emp

loye

e Pa

rkin

gan

d L

acta

tio

n R

oo

ms

Taho

e To

wer

Lac

tati

on R

oom

s

Empl

oyee

Par

king

Flo

or

3 - O

rth

op

edic

sIn

sid

e th

e C

are

Co

ord

inat

ion

o

f�ce

acr

oss

fro

m T

311

Flo

or

6 - C

ard

iac

Inte

nsi

ve C

are

Acr

oss

fro

m T

601,

nea

r vi

sito

r el

evat

ors

Flo

or

7 - T

elem

etry

Acr

oss

fro

m T

710/

T711

Flo

or

8 - T

elem

etry

Acr

oss

fro

m T

810/

T811

Sier

ra T

ower

Lac

tati

on R

oom

s

Gro

un

d -

Sim

ula

tio

n L

abN

ear

the

Sim

ula

tio

n L

ab

entr

ance

on

th

e ri

gh

t

Flo

or

2 - N

ICU

Acr

oss

hal

l fro

m c

all b

ox

into

N

ICU

on

th

e le

ft

Flo

or

3 - B

aby

&Fa

mily

Su

ites

Acr

oss

the

hall

from

S30

2, n

ear

entr

ance

to

New

bo

rn N

urs

ery

Rose

view

Tow

erLa

ctat

ion

Room

s

Flo

or

2 - R

ose

view

Su

rger

yM

idd

le o

f u

nit

, th

rou

gh

gla

ss

do

ors

of

ove

r�o

w r

eco

very

ar

ea o

n t

he

rig

ht

Flo

or

3 - C

ance

rA

dja

cen

t to

sm

all n

urs

ing

st

atio

n a

cro

ss f

rom

R32

2

Gould St.

Kietzke Ln.

Kirman Ave.

Locust St.

Kue

nzli

St.

E. 2

nd S

t.E.

2nd

St.

Mill

St.

Mill

St.

Will

ow S

t.

Ait

ken

St.


RenownRegional Wy.

Prin

gle

Wy.

Ryla

nd S

t.

Emer

genc

y &

Chi

ldre

n’s

ER E

ntra

nce

Mill

St.

Par

k

Pick

ett

Park

Mil

l St.

Park

ing

Mill

St.

Entr

ance

2nd

St.

Entr

ance

2nd

St.

Par

kin

g

Ren

ow

n

Reh

abil

itat

ion

Ho

spit

al

Fian

na’s

Hea

ling

Gar

den

Ro

sevi

ewTo

wer

Tah

oe

Tow

er

Sier

raTo

wer

Cen

ter

for

Ad

van

ced

M

edic

ine

C

Cen

ter

for

Ad

van

ced

Med

icin

e B

Cen

ter

for

Ad

van

ced

Med

icin

e F

MA

P N

OT

TO S

CA

LEEE

H/1

909-

1066

898


Mil

l St.

Park

ing

5th

Floo

r Em

ploy

eePa

id P

arki

ng

Reno

wn

Child

Car

eCe

nter

Mac

kA

ud

ito

riu

m1s

t Fl

oo

r

Emp

loye

e C

ou

rtya

rd

Sier

ra T

ow

er

Kir

man

O

utd

oo

r A

rea

Sier

ra

Caf

é

Emp

loye

e C

ou

rtya

rd

Ro

sevi

ew

Tow

er

Sho

ps

at

Ren

ow

n &

Su

bw

ay

Emp

loye

e Pa

rkin

gan

d B

reak

Ro

om

s

Lege

nd Empl

oyee

Park

ing

Empl

oyee

Brea

k Ro

oms

J Lo

t

| 64 | | 65 |

S. Meadows P

kwy.

Dou

ble

R Bl

vd.

PATI

EN

T R

OO

MS

PATI

EN

T R

OO

MS

Vis

ito

r El

evat

or

Sou

th M

ead

ow

sC

afé

Med

ical

Test

ing

Ren

ow

nPh

ysic

al T

her

apy

& R

ehab

Med

ical

Pa

vilio

n B

El

evat

ors

Ren

ow

nM

edic

alG

rou

p

EMER

GEN

CY

Med

ical

Pavi

lion

B

No

rth

view

Co

nfe

ren

ce R

oo

m

Vas

cula

r

Ult

raso

un

d

Surg

ery

Prea

dm

issi

on

Te

stin

g

Pulm

on

ary

Reh

abili

tati

on

Pulm

onar

yRe

habi

litat

ion

Entr

ance

Foot

hills

Entr

ance

Mon

aco

Ridg

eEn

tran

ce

Vis

itor

Entr

ance

Adm

itti

ngEn

tran

ce

Ches

t Pa

inCe

nter

Entr

ance

Med

ical

Pav

ilion

BEn

tran

ce

Am

bula

nce

Bay

Ad

mit

tin

gLa

b S

ervi

ces

and

X-r

ay&

Imag

ing

MA

P N

OT

TO S

CA

LEEE

H/1

907-

1017

972

Emp

loye

e Pa

rkin

g, B

reak

and

Lac

tati

on

Ro

om

s

Bre

akR

oo

mLa

ctat

ion

Ro

om

3rd

Flo

or

MT

Bre

akro

om

3rd

Flo

or

ICU

Bre

akro

om

2nd

Flo

or

GSU

/EV

SB

reak

roo

m

Lab

/ER

Bre

akro

om

ER S

taff

Bre

akro

om

2nd

Flo

or

Surg

ery

Bre

akro

om

Rad

iolo

gy

Bre

akro

om

1st

Flo

or

Mo

nac

oR

idg

eB

reak

roo

mFi

rst F

loor

Pulm

onar

y Re

hab

Brea

kroo

m

Mon

aco

Ridg

e Br

eakr

oom

(nex

t to

Libr

ary)

Radi

olog

y Br

eakr

oom

Lab/

ER B

reak

room

Seco

nd F

loor

GSU

/EV

S Br

eakr

oom

Surg

ery

Brea

kroo

m

Third

Flo

orM

ed-T

ele

Brea

kroo

mIC

U B

reak

room

Perm

it P

arki

ng

Pati

ent

Park

ing

Empl

oyee

Par

kin

g

LEG

END

Fron

tEn

tran

ce

Fam

ily

Lou

ng

e

Spec

ial

Proc

edur

esEn

tran

ce

Kit

chen

Lobb

y

Adm

in

Out

pati

ent

Pool

Gym

Nu

rsin

gB

reak

Ro

om

Lact

atio

nR

oo

m

Qu

iet

Ro

om

(Em

plo

yee

Use

On

ly)Din

ing

Ro

om

Spec

ial

Pro

ced

ure

sB

reak

Ro

om

Ther

apy

Bre

akR

oo

m

Aft

er H

ours

Entr

ance

for

Reha

b Pa

tien

tsan

d V

isit

ors

MA

P N

OT

TO S

CA

LEEE

H/1

906-

XX

XX

X

Emp

loye

e Pa

rkin

g, B

reak

and

Lac

tati

on

Ro

om

sM

edic

al G

roup

Phys

iatr

y En

tran

cean

d Pa

rkin

g

Spec

ial

Proc

edur

esPa

rkin

g

| 66 | | 67 |

POCKET

| 68 |

EEH/1805-SP004439

775-982-4100 • renown.org

new employee orientation workbook€¦ · this workbook is designed to provide key information...

Documents