new google maps - social media buzz

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On the July 16th 2013 Google opened the New Google Maps for web to everyone. Those maps had been available before, but only for lucky users who had got special invitations. Now everybody can enjoy the new interface and plenty of innovative features. Moreover, on the next day (2013-17-07) Google launched an update to the Google Maps for iOS app, offering iPad support, indoor maps (malls, airports etc.) and many more upgrades introduced to Android with the recent update a week ago.

TRANSCRIPT

Page 1: New Google Maps - social media buzz
Page 2: New Google Maps - social media buzz

Google Maps

On the July 16th 2013 Google opened the New

Google Maps for web to everyone. Those maps

had been available before, but only for lucky users

who had got special invitations. Now everybody

can enjoy the new interface and plenty of

innovative features.

Moreover, on the next day (2013-17-07) Google

launched an update to the Google Maps for iOS

app, offering iPad support, indoor maps (malls,

airports etc.) and many more upgrades introduced

to Android with the recent update a week ago.

Image source: Google, Mashable.

Page 3: New Google Maps - social media buzz

Analysis introduction

The analysis is based on the data from the Twitter monitoring and includes contents published on this social media site on 07-17-2013. It includes 7109 mentions and concerns an Internet discussion about Google Maps and its recent updates. Users generally shared information about new features.

Page 4: New Google Maps - social media buzz

46%

21%

5%

4% 3%

2%

1%

1% 17% What information do people share?

New update for iDevices

New Google Maps' features

Saving maps offline

Google Maps erases scottish island

Cycling directions

Indoor maps

Google Maps available without invitation

Problems with updates

Others

Google Maps

Contents’ categories

Page 5: New Google Maps - social media buzz

24%

40% 1%

9%

4%

1% 5%

1% 10%

2%

3%

New update for iDevices

New Google Maps' features

Saving maps offline

Cycling directions

Indoor maps

Google Maps available without invitation

Others

New update for iDevices

New Google Maps' features

Problems with updates

Others

Po

si

ti

ve

N

eg

ativ

e

Google Maps

Opinions The analysis includes 1373 mentions which contain opinions.

Amongst them 84% are positive. They generally concerns new

features introduced by Google with the latest updates.

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Google Maps

Sample mentions

Page 7: New Google Maps - social media buzz

Google Maps

positive

Page 8: New Google Maps - social media buzz

Google Maps

positive

Page 9: New Google Maps - social media buzz

Google Maps

positive

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Google Maps

negative

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Google Maps

negative

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Google Maps

Conclusion

The research showed that new updates introduced to Google Maps gained plenty of followers. The

major part of web surfers are satisfied with the changes. Nevertheless, some of them still express

their discontent with the Google Navigation, which very often gets them lost or gives bad

directions.

Page 13: New Google Maps - social media buzz

An Overview of the Analysis Tool

Page 14: New Google Maps - social media buzz
Page 15: New Google Maps - social media buzz

About

Brand24. Brand24 is a powerful, yet affordable tool

for real-time social media monitoring and

analytics. Designed to keep track of

online conversations about your brand

and products. Brand24 collects real-time

social data from millions of sources.

Our web-based dashboard provides

actionable customer insights, email

alerts, influencer analysis, automated &

customized PDF reports, infographics

and many more. Brand24 allows you to

measure key metrics around buzz and

sentiment.

Page 16: New Google Maps - social media buzz

Awards & Achievements

Page 17: New Google Maps - social media buzz

Brand24 Social Media Monitoring

Natalia Chrzanowska [email protected]

Mike Sadowski [email protected]

Twitter@SocialMemos

wwww.brand24.net

facebook.com/brand24

twitter.com/brand24app

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