new hampshire oral health program...oral health, we are all impacted by the staggering cost of...
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New Hampshire Oral Health Program Five-Year Communication Plan 2015-2020
NH Oral Health Five-Year Communication Plan 2.
MESSAGE FROM THE NEW HAMPSHIRE DIVISION OF PUBLIC HEALTH SERVICES
The oral health of New Hampshire residents is important to overall health and is a priority for the NH Division of Public Health Services Health (DPHS). The reduction of childhood dental caries is an objective in The State Health Improvement Plan. When residents suffer from poor oral health, we are all impacted by the staggering cost of delayed care, lost work and missed school days.
The NH DPHS, Oral Health Program collaborates with partners statewide to improve people’s ability to get oral health care in community and school-based settings. Oral health programs in schools seek to prevent dental disease before it starts and to link children to treatment in nearby dental offices. Oral health programs in community health centers, hospitals, Head Start, senior centers and Women, Infants, and Children (WIC) sites also provide preventive and restorative services to people who may have difficulty getting oral health care because of cost, transportation or leave time. Dental disease is an infection that has been linked to diabetes, heart disease, stroke and preterm birth; yet there is still a widespread lack of appreciation for the importance of oral health to total health. For this reason and with funding from the Centers for Disease Control and Prevention (CDC), the New Hampshire Oral Health Program has collaborated with partners statewide to develop a 5-Year Oral Health Communications Plan to serve as a guide for the Oral Health Program, the NH Oral Health Coalition, and their partners. The plan is designed to deliver identified, priority oral health information and key messages to providers, patients, and policy makers.
While we celebrate the increased access to oral health care for New Hampshire residents, we must not become complacent. A significant portion of the population still experiences oral health disparities due to income, educational attainment, and geography. We must increase our efforts to educate providers and stakeholders; that oral health is essential to overall health and that we must improve access to care, promote timely preventive interventions and partner with health care providers to integrate care.
I would like to thank our community partners who provided us with input on oral health communication needs in New Hampshire. Thanks also to NH Oral Health Coalition members for their support in the development and future implementation of the Oral Health Communication Plan.
Marcella Jordan Bobinsky, Acting Director, Division of Public Health Services, New Hampshire Department of Health and Human Services
NH Oral Health Five-Year Communication Plan 3.
NEW HAMPSHIRE ORAL HEALTH PROGRAM FIVE-YEAR COMMUNICATION PLAN
TABLE OF CONTENTS 2015–2020
I. INTRODUCTION ......................................................................................................................................4a. Oral Health Communication (OHC) Plan Purpose ...........................................................................4b. OHC Plan Creation .............................................................................................................................4
II. GUIDING PRINCIPLES ........................................................................................................................5
III. COMMUNICATION PLAN PARAMETERS ...........................................................................................5a. Program Duration ..............................................................................................................................5b. Funding ..............................................................................................................................................5
IV. TARGET AUDIENCES ...........................................................................................................................5a. OHC Plan to Target Audiences ..........................................................................................................6b. Primary & Secondary Target Audiences ...........................................................................................6 c. States of Behavioral Change .............................................................................................................7
V. COMMUNICATION PLAN GOALS, PRIORITIES, AND OBJECTIVES ...................................................7a. Public Health Goals ...........................................................................................................................7b. Plan Priorities ....................................................................................................................................8c. OHC Plan Objectives by Year .............................................................................................................8
VI. COMMUNICATION PLAN FACTORS ...................................................................................................8a. Barriers ...............................................................................................................................................8 b. Benefits ..............................................................................................................................................9c. NH Oral Health Influencers/Partners ...............................................................................................9d. Potential Oral Health Funding Sources ........................................................................................ 10
VII. NH ORAL HEALTH FIVE-YEAR COMMUNICATION PLAN WORK PLAN SUMMARY ................... 11a. Year 1 Recommendations ............................................................................................................. 11b. Year 2 Recommendations .............................................................................................................. 12c. Year 3 Recommendations .............................................................................................................. 13d. Year 4 Recommendations .............................................................................................................. 14e. Year 5 Recommendations .............................................................................................................. 14
VIII. APPENDICES .................................................................................................................................. 15a. Appendix A: OHC Plan Logic Model ............................................................................................... 15b. Appendix B: 2015 NH Oral Health Plan Workplan ........................................................................ 16
NH Oral Health Five-Year Communication Plan 3.
Photo on cover: Senior Oral Health Survey, Berlin, NH 2015
NH Oral Health Five-Year Communication Plan 4.
I. INTRODUCTION
Oral Health Communication Plan (OHC Plan) Purpose This five-year New Hampshire Oral Health Communication Plan (OHC Plan) is designed to serve as a guide for the marketing and communications efforts of the New Hampshire Department of Health and Human Services, Division of Public Health Services, Oral Health Program (OHP) and their partners. When this plan was written, there was no funding for a specific communication campaign and as such this plan is written to maximize the audiences targeted over a five-year period with current resources and recommendations. Based on funding and policies, it is recommended that the OHC Plan be reviewed and revised as needed on a yearly basis.
This plan is written to be flexible and adaptable to meet the needs of both the OHP, as well as their partners, including the NH Oral Health Coalition (NHOHC), the NH Oral Health Communication Subcommittee and others who may have an interest. It outlines the plan’s five-year goals, objectives, and strategies. The overarching goal of this plan is to accomplish the delivery of OHP key messages and additional information about oral health to key target audiences in New Hampshire in order to address OHP’s key Public Health Goals: Access to Oral Health Care, Oral Health Care Prevention and Timely Interventions, and Integration of Oral Health Care into Health Care. The five primary and secondary target audiences are outlined by year in Figure 1: Primary and Secondary Target Audiences, and are as follows: 1) Legislators and decision makers, 2) Parents of children with first their tooth to five years, 3) Medicaid providers, 4) New Hampshire healthcare and oral health providers, and 5) New Hampshire adults.
The oral health objective of Healthy People 2020 (HP 2020) is to prevent and control oral and craniofacial diseases, conditions and injuries and to improve access to preventive services and dental care by 2020. The long-term goal of the OHC Plan is to create messages and outreach strategies that support the HP 2020 objective. The implementation of this plan will be led by OHP staff in coordination with OHP partners and related stakeholders at the state and local level.
OHC Plan CreationThe strategies outlined in this plan were guided and informed through the following resources and approaches.
OHC Plan: A draft version of The 2015 New Hampshire Oral Health Plan (OH Plan) was used to guide the OHC Plan development. The OHC Plan is a standalone guide and also a connection to all communication strategies outlined in the OH Plan.
Working Group: To assist with the creation of the OHC Plan, together with OHP, the Community Health Institute (CHI) invited the OH Steering Committee and communication stakeholders to meet on June 11, 2015 to discuss and identify communication goals, objectives, and influencers/leadership, define current outreach/communication strategies, potential partners/programs/initiatives and funding sources. During this meeting the committee discussed barriers as well as factors that could benefit a statewide OHC Plan. Due to time limitations, this meeting was used as a way to gather the information mentioned above and outlined in this report, with little time to discuss why members were prioritizing any specific topic. This is a limitation to the OHC Plan but one that
NH Oral Health Five-Year Communication Plan 5.
can be addressed through the future work of the OH Coalition Steering Committee in collaboration with OHP.
II. GUIDING PRINCIPLES
• The OHC Plan is a working document and should be reviewed, updated and amended annually to reflect changes in funding opportunities, policies, and evidence-based practices.
• Many strategies are intentionally written in broad terms with the understanding that updates will occur when funding, additional research, and changes to policy that would support implementation have been secured.
• The OHP’s many partners are encouraged to adopt and/or refer to the OHC Plan when organizing their oral health communication campaign.
• Strategies and tactics outlined in the OHC Plan are designed to be flexible to allow for varying prioritization among partner organizations.
III. COMMUNICATION PLANPARAMETERS
Program DurationThe OHC Plan runs from the fall of 2015 to June 30, 2020.
Funding There is no funding specifically for a marketing and communication campaign at this time. In Year One of the OHC Plan, it is recommended that funding opportunities be vetted and secured for the additional four years. Figure 4: Potential Oral Health Funding Sources – lists a variety of sources identified at the June 11, 2015 meeting and should be used as a resource for finding funding to implement the strategies outlined in this OHC Plan.
IV. TARGET AUDIENCES
The OHC Plan targets various groups over the five-year period. Figure 1: Primary and Secondary Target Audiences outlines the primary and secondary target audiences by each year, along with key message Dr. Laurie Rosato, Concord School Sealant Coalition, 2014
NH Oral Health Five-Year Communication Plan 6.
opportunities. The audiences were recommended and prioritized at the June 11, 2015 meeting based on perceived audience readiness and OHP priorities. The broad topical key messages listed come directly from the OH Plan and it is recommended that when key messages are created that the OHP is used to clearly flesh out the specific messages.
It is anticipated that the OHP will work with program partners to create and promote key messages through an organized campaign to reach target audiences. The target audiences may change from year to year depending on funding, political will, and input from partners. It is recommended that by the end of year five, all audiences will have been targeted with key messages through a communication plan/campaign. A primary audience is expected to be reached by a message, and that message has been crafted specifically for that audience. A secondary audience may be reached by and respond to that same messaging but is not the primary target of that message.
Year Primary Audience Secondary Audience Key Message Opportunities
YEAR 1 SFY2016 Legislators and decision makers
Government officials, communities
To raise awareness around the lack of a preventive dental benefit through NH Medicaid and Medicare and a lack of affordable preventive oral care for NH adults, only emergency care is currently covered and is a high-cost intervention.
YEAR 2 SFY2017 Parents of children in the first tooth to five-year range
Schools, dental centers and all parents
To increase the percentage of NH children who receive dental sealants as appropriate for their age and risk for dental caries, and to increase the number of schools served by oral health programs by 10 by 2020.
YEAR 3 SFY2018 Medicaid providers Medicaid recipients
To increase the number of Medicaid enrolled patients receiving a dental service by 5% by 2020 and provide interdisciplinary training to educate providers, about the Medicaid program, process, and reimbursement.
YEAR 4 SFY2019 NH Medical and Dental Providers
NH Adults To facilitate education and communication between medical and dental providers.
YEAR 5 SFY2020 NH Adults NH Providers To educate NH adults about the importance of oral health as a part of their total health.
Figure 1: Primary and Secondary Target Audiences
NH Oral Health Five-Year Communication Plan 7.
Figure 2: Stages of Behavioral Change, shows an overview of the five stages of change, their characteristics, and most importantly, recommended marketing and communication strategies that would be most effective for a target audience in a particular stage of change. For example, in year one the primary audiences are legislators and decision makers and the secondary audiences are government officials and communities. The goal is to educate them about the lack of a Medicaid covered, preventive oral health care benefit for NH adults; that there is only emergency care and it is limited to extractions and the relief of pain and infection. If you made the assumption based on formative research that these audiences were unaware of the issue then your key messages and campaign strategies would focus on creating awareness and trying to change values and beliefs to reach your end goal.
Figure 2: Stages of Behavioral Change – Dr Stephen Dann, Social Marketing Communications Presentation, 2013, based on Prochaska’s Stages of Change Model
Stage Characteristics Marketing & Communication Tasks
Pre-contemplation Potential targets are unaware of issue Create awareness; change values and beliefs
Contemplation Targets become aware of the issue and start to consider it in light of their lives Persuade and motivate
Preparation Targets determine what they need to know or do to change their behavior Educate
Action Targets trial the alternate behavior Facilitate action
Maintenance Targets adopt the alternative behavior long term as their “normal” behavior
Reinforce changes, reminder communications
V. COMMUNICATION PLAN GOALS, PRIORITIES, AND OBJECTIVES
The overall goal of this plan aligns with the Healthy People 2020 Goal: By the year 2020, prevent and control oral and craniofacial diseases, conditions, and injuries, and improve access to preventive dental services in New Hampshire.
A. NH State Oral Health Plan Goals a. All NH residents will have equitable access to appropriate and affordable oral health care. b. Timely interventions that prevent and control dental disease across the lifespan for all NH residents will have been promoted and implemented. c. A health care system will exist that values and integrates oral health and overall health.
NH Oral Health Five-Year Communication Plan 8.
B. Plan Priorities a. Priority Area 1: Access to Oral Health Care b. Priority Area 2: Oral Health Care Prevention and Timely Intervention (Including Community Water Fluoridation) c. Priority Area 3: Integration of Oral Health with Health Care
VI. COMMUNICATION PLAN FACTORS
At the June 11, 2015 meeting with OHP and the Oral Health Plan Steering Committee, CHI Staff facilitated a discussion to identify communication goals, objectives, influencers and leadership, define current outreach/communication strategies, potential partners, programs, initiatives, funding sources, barriers and benefits to a statewide recognized OHC Plan. Due to time limitations, the information was gathered and prioritized but it is recommended that a more thorough review of target audiences by year be conducted.
Barriers to implementing an OHC Plan in New Hampshire were identified across the three key priority areas. The common barrier across the three goals is the lack of funding; OHP will need to leverage their partners skills, oral health stakeholders and any resources that are currently in place to complete this OHC Plan. a. Access: In the area of access the following barriers were identified: lack of funding, transportation to appointments, and insurance and Medicaid coverage. For example: Dental benefits are not covered under the Affordable Care Act. b. Prevention and Timely Intervention: Barriers related to this category included limited funding, lack of awareness of the importance of oral health and disease prevention, oral health workforce, reimbursement issues and competing financial and time priorities. c. Integration: Barriers related to integration include the limited funding, the lack of communication between the dental and medical communities, and knowledge gaps.
Activities and environmental drivers that will support the adoption and implementation of the OHC Plan include: the availability of new data as a result of the addition of an oral health measure to the Uniform Data System (UDS), increased support for medical providers to receive
Senior Oral Health Survey, Berlin, NH 2015
NH Oral Health Five-Year Communication Plan 9.
training and to bill for fluoride varnish application, the creation of a central oral health communications workgroup that can move messages via the web, the movement toward integrating Medical Homes and Dental Homes to Health Homes, and the increase of dental benefits within the NH Health Insurance Marketplace, Medicaid and Medicare.
The lack of funding for identified oral health activities is a major gap to reaching the goals of OHC Plan; therefore, the support of influencers and partners will be a critical component of putting the OHC Plan into action. One of the strengths in New Hampshire is the willingness of partners and stakeholders to come together to leverage resources. As discussed in the work plan, it will be critical to engage those identified in Figure 3: NH Oral Health Influencers/Partners, to help create change in New Hampshire by spreading key oral health messages and coming together to identify and implement funding strategies. This list of oral health influencers and partners was created at the June 11, 2015 stakeholder meeting. It is recommended that this list be reviewed and a lead for each agency be identified with the goal of engaging these stakeholders.
Figure 3: NH Oral Health Influencers/Partners
NH DHHS Office of Medicaid Business and Policy
Chairs→ Department of Health and Human Services Commissioner/Legislators/State Senators
Federally Qualified Health Centers (FQHC) + Community Health Centers
15 NH Department of Health and Human Services, Oral Health Program, Contracted Service Providers
Bi-State Primary Care Northeast Delta Dental (Insurance and Foundation)
DentaQuest Foundation NH Cancer CollaborationNH Health Care Association (assisted/long term) Ronald McDonald Mobile Dental ProgramPublic Health Taskforce/Oral Health Taskforce Business and Industry AssociationRegional Public Health Networks (RPHN) Veterans AdministrationNew Hampshire Public Health Association (NHPHA)
New Hampshire Dental Society
NH Department of Education/School-based Oral Health Programs
NH Oral Health Coalition
University of New England, College of Dental Medicine
NH Voices for Health
Governor’s Policy Committee NH Family VoicesJeb Bradley (Chair of Pathways Commission) NH Hospital AssociationHealth Equity Partnership Foundation for Healthy CommunitiesNH Dental Hygienist Association Other Foundations/InsurersNH Immunization Program
NH Oral Health Five-Year Communication Plan 10.
Figure 4: Potential Oral Health Communication Plan Activities Funding Sources
Robert Wood Johnson Foundation (RWJF)
Denta Quest Foundation Endowment for Health
American Academy of Pediatrics
Oral Health America – Kellogg Clinton Foundation
NH DHHS Division of Public Health Services
Northeast Delta Dental Corp. Bill & Melinda Gates Foundation
American Dental Association
NH Charitable Foundation Cogswell Trust
Health Resources and Services Administration (HRSA) Oral Health Workforce Grants
National Association of Chronic Disease Directors (NACDD)
Ronald McDonald House Charities
HNH Foundation NH Dental Society Foundation National Library of Medicine
DPHS, Office of Rural Health and Primary Care
Ralph Rumford Foundation The PEW Charitable Trust
RPHN Advisory Councils
WIC Knee-to-Knee Oral Health Screening, Upper Valley Smiles, Alice Peck Day Memorial Hospital, 2013
NH Oral Health Five-Year Communication Plan 11.
VII. NH ORAL HEALTH FIVE-YEAR COMMUNICATION PLAN WORK PLAN SUMMARY
a. Strategies Overview (based on priority area and year) b. Strategy Summary of OHC Plan work plan and all activities, time lines, person(s) responsible, and evaluation/performance measures are outlined in the work plan.
YEAR 1 RECOMMENDATIONS
In the first year of this OHC Plan it will be critical to determine funding sources for statewide marketing and communications activities, including funds to support an OH Communications Director at the NH OH Coalition (NHOHC) to implement this communication plan. Potential funding sources identified by the NH Oral Health Stakeholders in June 2015 are outlined in Figure 4. In addition, the education and outreach communications plan that will be developed will focus on legislators and decision makers. Recommendations that appear in bold are ongoing and will occur each year.
In year one, recommended activities include:• Communicating monthly oral health observances, priority documents (State Oral Health Plan,
Oral Health Models, OHC Plan), and oral health collaborations and workgroup activities, monthly or timely, to partners and decision makers via identified paths.
• Develop and present at least five oral health presentations on Oral Health Models at state, regional and national conferences that align with the OHP’s mission and purpose, Figure 5: Potential Conferences to Present Oral Health Topics, in order to increase awareness of messaging and partnerships in the oral health coalition.
• Work with dentists, oral health providers and the NH Tobacco Prevention and Control Program (TPCP) to develop oral health training around 2 As and R (Ask, Assist and Refer).
• Promoting the benefit of oral health programs to clients of Community Health Centers.• Researching the cost drivers for Medicaid (in NH and/or nationally) related to oral health.• Attending oral health-related national, regional and local conferences to continue to gather
resources and tools that align with OHP’s mission and purpose.• Review and update OHC Plan yearly based on environmental changes.• Determining the scope and funding source for a Communication Director at the NHOHC. • Establishing roles and responsibilities for statewide oral health communications activities and
leadership. • Developing educational material regarding Medicaid coverage for providers to reduce
administrative burdens to increase the number of Medicaid clients receiving care.• Working with partners to develop an oral health message campaign including a social marketing
campaign, focused on legislators and decision makers.• Raise awareness around the importance of HPV vaccinations and oral cancer.
NH Oral Health Five-Year Communication Plan 12.
2016 Conferences Information
National Oral Health Conference Cincinnati, OH - April 17th – 20th, 2016http://www.nationaloralhealthconference.com/
The NH Dental Society Annual Meeting
Meredith, NH - May 19-21, 2016
Annual NH Calibration Clinic for school-based dental programs
May/June, 2016
Annual Oral Health 2020 National Network Gathering through DentaQuest Foundation
New Orleans, LA - October 21-23, 2016
NH Oral Health Forum Concord, NH - October 30, 2016 , 8am-4pmhttp://nhoralhealth.org/events-2/
New England Rural Health Conference with an oral health program
Southbridge, MA November 2nd & 3rd, 2016.http://www.newenglandruralhealth.org/2015
Figure 5: Potential Conferences to Present Oral Health Topics
YEAR 2 RECOMMENDATIONS
In year two the focus will be on developing a marketing plan that incorporates the target audiences, continuing to conduct outreach to partners and decision makers, developing an oral health marketing plan targeted at parents of children in the first tooth to five years range, to increase preventive care and maximize their prevention benefits.
In year two, recommended activities include:• Developing marketing plans for target audience –Recommendation: legislators, decision makers,
and Medicaid and government officials.• Work with partners to develop an oral health marketing plan targeted at parents of children in
the first tooth to five years range have dental coverage to maximize their prevention benefits, including testing the “Healthy Teeth/Happy Babies Campaign.”
• Research and understand how to promote integrated oral health into a medical home and
NH Oral Health Five-Year Communication Plan 13.
integrate preventative medicine in dental practices to create a shared investment in whole health for the patient.
• Research and understand how to promote integrated medical health into a dental practice.• Evaluation of oral health message campaign focused on legislators and decision makers.• Ongoing recommendations.
YEAR 3 RECOMMENDATIONS
During year three activities will be focused on strengthening partnerships, communicating oral health messages, and implementing the next phase of the communication plan targeted at Medicaid providers.
In year three, recommended activities include:• Communicating the interactive statewide grants database to partners/providers. • Planning and implementing of marketing and of media campaigns to oral health and medical
Medicaid providers.• Evaluation of the oral health marketing plan targeted at parents of children in the first tooth to
five years range.• Ongoing recommendations.
YEAR 4 RECOMMENDATIONSIn year four activities will continue to be focused on strengthening partnerships, communicating oral health messages, and implementing the next phase of the communication plan targeted at reaching NH Medical and Dental providers.
In year four, recommended activities include: • Working with partners to develop and implement an oral health marketing plan targeted to New
Hampshire Medical and Dental providers.• Evaluation of the media campaign for Medicaid providers. • Ongoing recommendations.
YEAR 5 RECOMMENDATIONS
In year five activities will continue to be focused on maintaining the momentum of activities in years 1-4, while evaluating the five-year plan, and planning for the next five years. The focus of the OHC Plan will be targeted at reaching New Hampshire adults.
NH Oral Health Five-Year Communication Plan 14.
In year five, recommended activities include:• Working with partners to develop and implement an oral health marketing plan targeted to New
Hampshire adults.• Evaluation of the media campaigns to oral health and medical providers.• Planning the evaluation of the current OHC Plan. • Begin developing 2020-2025 communication strategic plan. • Ongoing recommendations.
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rs to
und
erst
and
im
por
tanc
e of
OH
, bur
den
of O
H o
n St
ate
a
nd v
alu
e of
Med
ica
id P
reve
nta
tive
Bene
fit.
Num
ber
of d
ecisi
on m
ake
rs su
pp
ortin
g a
n in
crea
sed
OH
Ad
ult M
edic
aid
Ben
efit.
Prio
rity
Are
a 2:
O
ral H
ealth
Ca
re P
reve
ntio
n a
nd
Timel
y In
terv
entio
n (in
clud
ing
Fluo
ride)
Wor
k w
ith p
artn
ers t
o d
evel
op a
nd la
unch
an
ora
l hea
lth m
essa
ge c
am
pa
ign
incl
udin
g a
so
cia
l ma
rket
ing
cam
pa
ign.
Ta
rget
A
udie
nces
: pro
vid
ers
(phy
sicia
ns, d
entis
ts,
nurs
e p
ract
ition
ers)
, gen
era
l pop
ula
tion,
and
p
olic
y m
ake
rs.
N
umb
er o
f ad
s ru
n.
N
umb
er o
f mes
sage
s rec
eive
d.
N
umb
er o
f pra
ctic
es p
rovi
din
g se
ala
nts.
Num
ber
of p
ract
ices
pro
vid
ing
fluor
ide
varn
ish.
N
umb
er o
f pra
ctic
es p
rovi
din
g or
al a
nd
pha
ryng
eal c
anc
er s
cree
ning
s.
In
crea
sed
ad
reca
ll by
targ
et p
opul
atio
ns.
In
crea
sed
num
ber
of p
ract
ices
pro
vid
ing
sea
lant
s.
Incr
ease
d n
umb
er o
f pra
ctic
es p
rovi
din
g flu
orid
e va
rnish
.
Incr
ease
d n
umb
er o
f pra
ctic
es p
rovi
din
g or
al a
nd p
hary
ngea
l ca
ncer
scre
enin
gs.
Timel
y in
terv
entio
ns
tha
t pre
vent
and
co
ntro
l den
tal
dise
ase
inju
ry a
cros
s th
e lif
esp
an
for a
ll N
H
resid
ents
will
have
b
een
pro
mot
ed a
nd
imp
lem
ente
d.
Esta
blis
h a
pa
rtner
ship
with
NE
Del
ta D
enta
l to
col
lab
ora
te o
n m
edia
and
ma
rket
ing
Pa
rtner
ship
est
ab
lishe
d
In
crea
sed
pub
lic a
wa
rene
ss o
f the
im
por
tanc
e of
goo
d o
ral h
ealth
as
com
pon
ent o
f ove
rall
hea
lth.
In
crea
sed
util
izatio
n of
the
pro
mot
ed
reso
urce
s.
In
crea
sed
num
ber
of h
ealth
cen
ters
(p
rima
ry c
are
pra
ctic
es) o
fferin
g o
ral
hea
lth p
reve
ntiv
e ca
re.
Com
mun
ica
te m
onth
ly O
H h
ealth
ob
serv
anc
es, p
riorit
y d
ocum
ents
(OH
Pla
n),
and
OH
Coa
litio
n a
nd W
orkg
roup
Act
iviti
es,
mon
thly
or t
imel
y to
pa
rtner
s & d
ecisi
on
ma
kers
via
iden
tifie
d p
ath
s.
N
umb
er o
f em
ails
from
OH
C a
roun
d
obse
rva
nces
/eve
nts.
Num
ber
of P
ress
Rel
ease
s fro
m O
HC
a
roun
d o
bse
rva
nces
/eve
nts.
Num
ber
of d
ocum
ents
, new
slette
rs,
ema
ils re
ceiv
ed a
nd o
pen
ed a
nd s
hare
d
by
targ
et a
udie
nces
.
Wor
k w
ith d
entis
ts o
r den
tal h
ygie
nist
s, in
co
llab
ora
tion
with
the
NH
TPC
P, to
pro
vid
e in
form
atio
n to
pa
tient
s tha
t foc
uses
on
red
ucin
g or
qui
tting
tob
acc
o us
e a
nd o
n ho
w to
refe
r pa
tient
s w
ho w
ant
to q
uit t
o th
e St
ate
’s to
ba
cco
help
line.
N
umb
er o
f tra
inin
gs p
rovi
ded
.
Num
ber
of p
oste
rs/r
ack
ca
rds d
istrib
uted
.
Incr
ease
ind
irect
and
dire
ct re
ferra
ls fro
m
den
tists
, den
tal h
ygie
nist
s and
den
tal c
ente
rs
to th
e N
H T
oba
cco
Hel
plin
e.
Esta
blis
h a
fund
ing
sour
ce fo
r a F
T or
PT
Com
mun
ica
tions
pos
ition
at t
he N
H O
H
Coa
litio
n.
Fund
ing
secu
red
for p
ositi
on.
In
crea
sed
coo
rdin
ate
d c
omm
unic
atio
ns
for t
he N
H O
ral H
ealth
Pa
rtner
s via
the
NH
O
ral H
ealth
Coa
litio
n.
C
oord
ina
ted
com
mun
ica
tions
and
m
essa
ging
bet
wee
n th
e N
H O
HC
and
the
NH
DH
HS,
DPH
S O
HP.
Prio
rity
Are
a 3:
In
tegr
atio
n of
Ora
l Hea
lth w
ith
Hea
lth C
are
Prom
ote
ben
efit
of o
ral h
ealth
pro
gra
ms a
t a
ll FQ
HC
s
N
umb
er o
f FQ
HC
s tha
t rec
eive
p
rom
otio
nal m
ate
rials.
Num
ber
of F
QH
Cs t
hat i
nqui
re a
bou
t im
ple
men
ting
an
OH
Pro
gra
m.
In
crea
sed
num
ber
of c
lient
s visi
ting
FQH
Cs
den
tal c
ente
rs.
N
umb
er o
f FQ
HC
s tha
t inq
uire
ab
out
imp
lem
entin
g a
n O
H P
rog
ram
.
The
pro
por
tion
of F
QH
Cs w
ith
den
tal c
ente
rs is
incr
ease
d fr
om 4
to
5 (O
H 1
0.1)
.
A h
ealth
ca
re sy
stem
w
ill ex
ist, t
hat v
alu
es
and
inte
gra
tes o
ral
hea
lth a
nd o
vera
ll he
alth
.
NH
Ora
l Hea
lth P
rogr
am F
ive-
Year
Com
mun
icat
ion
Plan
–Log
ic M
odel
VIII.
APP
END
ICES
A
ppen
dix
A:
NH
Ora
l Hea
lth F
ive-
Year
Com
mun
icat
ion
Plan
NH
Ora
l Hea
lth P
rogr
am’s
5-Y
ear C
omm
unic
atio
n Pl
an’s
Wor
kpla
n
2015
NH
Ora
l Hea
lth P
lan
Prio
ritie
s Pr
iorit
y G
oal
Prio
rity
Area
1: A
cces
s to
Ora
l Hea
lth C
are
All
NH
resid
ents
will
hav
e eq
uita
ble
acce
ss to
app
ropr
iate
and
affo
rdab
le or
al he
alth
care
. Pr
iorit
y Ar
ea 2
: Ora
l Hea
lth C
are
Prev
entio
n an
d Ti
mely
In
terv
entio
n (In
cludi
ng F
luor
ide)
Ti
mely
inte
rven
tions
that
pre
vent
and
con
trol d
enta
l dise
ase
inju
ry a
cros
s the
life
span
for a
ll N
H
resid
ents
will
hav
e be
en p
rom
oted
and
impl
emen
ted.
Pr
iorit
y Ar
ea 3
: Int
egra
tion
of O
ral H
ealth
with
Hea
lth C
are
A h
ealth
car
e sy
stem
will
exi
st, t
hat v
alues
and
inte
grat
es o
ral h
ealth
and
ove
rall
healt
h.
Key:
O
ral H
ealth
Coa
litio
n =
OHC
O
ral H
ealth
Pro
gram
= O
HP
Ora
l Hea
lth C
oalit
ion
Com
mun
icat
ion
Dire
ctor
= O
HCCD
O
ral H
ealth
= O
H N
H O
ral H
ealth
Com
mun
icat
ion
Subc
omm
ittee
= O
HCS
Toba
cco
Prev
entio
n an
d Co
ntro
l Pro
gram
= T
PCP
Ove
rall
Goa
l: By
the
year
202
0, p
reve
nt an
d co
ntro
l ora
l and
cra
niof
acial
dise
ases
, con
ditio
ns, a
nd in
jurie
s, an
d im
prov
e ac
cess
to p
reve
ntiv
e se
rvice
s and
den
tal c
are
in N
ew H
amps
hire
. (H
ealth
y Pe
ople
2020
)
Year
1 Ac
tiviti
es/T
asks
T
ime
Line
Pe
rson
(s)
Res
pons
ible
Eva
luat
ion/
Pe
rform
ance
M
easu
re (P
M)
Obj
ectiv
e 1:
Est
ablis
h ro
les
and
resp
onsi
bilit
ies
for S
tate
wid
e O
H C
omm
unic
atio
ns P
lan.
1.
1 D
eter
min
e fu
ndin
g fo
r sta
tew
ide
mar
ketin
g an
d co
mm
unica
tions
. 1.
1.1
Rese
arch
cur
rent
OH
tool
s, re
sour
ces a
nd m
arke
ting
plan
s.
OH
P &
OH
C
1.2
Def
ine
curr
ent c
omm
unica
tion
chan
nels
and
mes
sage
s to
prom
ote
to p
artn
ers.
O
HP
& O
HC
1.
3 E
stab
lish
a su
b-co
mm
unica
tions
adv
isory
gro
up w
ith O
ral H
ealth
stat
e ho
lder
s by
iden
tifyin
g O
ral H
ealth
ch
ampi
ons i
nclu
ding
den
tal p
rovi
ders
and
PCP
’s w
ho in
clude
ora
l in
exam
s. 1.
3.1
Revi
ew C
omm
unica
tion
Adv
isory
gro
up a
nd d
eter
min
e if
grou
p ne
eds t
o re
crui
t.
OH
C
1.4
Revi
ew a
nd u
pdat
e O
ral H
ealth
com
mun
icatio
ns p
lan y
early
bas
ed o
n en
viro
nmen
tal c
hang
es.
O
HP
1.
5 Cr
eate
Com
mun
icatio
n E
valu
atio
n Pl
an.
O
HP
O
bjec
tive
2: D
evel
op e
duca
tiona
l mat
eria
l reg
ardi
ng M
edic
aid
cove
rage
for p
rovi
ders
to re
duce
adm
inis
trat
ive
burd
ens.
2.
1 Re
sear
ch a
nd d
evelo
p m
ater
ials (
if ne
eded
) tha
t edu
cate
pro
vide
rs o
n M
edica
id c
over
age
reim
burs
emen
t fo
r ora
l hea
lth c
are.
O
HP
Dist
ribut
ion
of
Mat
erial
s O
bjec
tive
3: D
eter
min
e th
e sc
ope
and
fund
ing
sour
ce fo
r a C
omm
unic
atio
n D
irect
or a
t the
NH
Ora
l Hea
lth C
oalit
ion.
3.
1 E
stab
lish
a fu
ndin
g so
urce
for a
full-
or p
art-t
ime
com
mun
icatio
ns d
irect
or.
O
HC
List
of f
unde
rs.
3.2
App
ly fo
r fun
ds to
hire
com
mun
icatio
ns d
irect
or.
Pr
opos
al 3.
3 H
ire c
omm
unica
tions
dire
ctor
. H
ire le
tter
Obj
ectiv
e 4:
Wor
k w
ith p
artn
ers
to d
evel
op a
n or
al h
ealth
mes
sage
cam
paig
n in
clud
ing
a so
cial
mar
ketin
g ca
mpa
ign.
16.
VIII.
APP
END
ICES
Ap
pend
ix B
:
NH
Ora
l Hea
lth F
ive-
Year
Com
mun
icat
ion
Plan
4.1
Est
ablis
h ca
pacit
y fo
r mes
sage
cam
paig
n cr
eatio
n su
b-co
ntra
ct/f
undi
ng.
O
HCS
4.2
Revi
ew O
ral H
ealth
Bur
den
Repo
rt to
iden
tify
base
line
data
bef
ore
cam
paig
n be
gins
.
Subc
ontra
ctor
or
OH
CCD
Obj
ectiv
e 5:
Com
mun
icat
e m
onth
ly O
ral H
ealth
obs
erva
nces
, prio
rity
docu
men
ts (O
ral H
ealth
Pla
n), a
nd O
ral H
ealth
Col
labo
ratio
ns a
nd W
orkg
roup
Ac
tiviti
es, m
onth
ly o
r tim
ely
to p
artn
ers
& d
ecis
ion
mak
ers
via
iden
tifie
d pa
ths.
5.
1 Re
ach
out t
o id
entif
ied O
ral h
ealth
par
tner
s to
defin
e/ ro
les/c
omm
unica
tion
chan
nels
new
slette
r web
, etc
.
OH
CCD
&
OH
P
Obj
ectiv
e 6:
Dev
elop
& p
rese
nt a
t lea
st 5
pre
sent
atio
ns re
gard
ing
Ora
l Hea
lth.
6.1
Pres
ent a
t Bi-S
tate
con
fere
nce.
O
HP
6.
2 E
stab
lish
a pr
esen
tatio
n fo
r Gra
nd R
ound
s (di
ffer
ent t
opics
)
OH
C or
OH
P
6.3
Ann
ually
–Pr
esen
t at m
edica
l dire
ctor
mon
th m
eetin
g at
NH
Hos
pita
l Ass
ociat
ion
O
HC
or O
HP
6.
4 Pr
esen
t to
the
follo
win
g co
nfer
ence
s: Pe
di S
ociet
y m
eetin
g, N
H M
edica
l soc
iety,
NH
Den
tal S
ociet
y pl
us
Chica
go m
eetin
gs.
O
HC
or O
HP
Obj
ectiv
e 7:
Wor
k w
ith D
entis
t and
Ora
l Hea
lth p
rovi
ders
and
TPC
P to
dev
elop
Ora
l Hea
lth tr
aini
ng a
roun
d 2
As a
nd R
/ (F
amili
es fi
rst-D
enta
l pro
gram
an
d ne
twor
k.)
7.1
Revi
ew a
nd u
pdat
e pr
evio
us O
ral H
ealth
2 A
s and
R tr
ainin
g.
O
HP
or O
HC
7.
2 “S
ell”
syst
ems c
hanc
e to
Ora
l Hea
lth p
rovi
ders
at i
dent
ified
loca
tions
.
OH
P or
OH
C
7.3
Perf
orm
env
ironm
enta
l sca
n of
selec
ted
sites
and
EM
Rs to
see
wha
t opp
ortu
nitie
s the
re a
re fo
r co
llabo
ratio
n.
O
HP
or O
HC
Obj
ectiv
e 8:
Pro
mot
e be
nefit
of o
ral h
ealth
pro
gram
s to
clie
nts
of F
QH
C’s
.
8.1
Rese
arch
and
dev
elop
com
mun
icatio
n pl
an c
ente
red
on p
rom
otin
g or
al he
alth
prog
ram
s.
O
HD
or
Subc
ontra
ctor
or
OH
CCD
Obj
ectiv
e 9:
Dev
elop
mar
ketin
g pl
ans f
or ta
rget
aud
ience
–R
ecom
men
datio
n: le
gisla
tors
, dec
ision
mak
ers,
Med
icaid
and
gov
ernm
ent o
fficia
ls.
9.1
Det
erm
ine
who
are
the
OH
cha
mpi
ons a
mon
g leg
islat
ors,
decis
ion
mak
ers,
Med
icaid
and
gov
ernm
ent
offic
ials.
O
HCS
9.2
By e
nd o
f yea
r 2 im
plem
ent m
arke
ting
cam
paig
ns to
legi
slato
rs a
nd d
ecisi
on m
akes
.
OH
CS &
O
HCC
D &
O
HP
and/
or
subc
ontra
ctor
Yea
r 2:
Activ
ities
/Tas
ks
Tim
e Li
ne
Pe
rson
(s)
Res
pons
ible
Eva
luat
ion/
Pe
rform
ance
M
easu
re (P
M)
Obj
ectiv
e 5:
Con
tinua
tion
of c
omm
unic
atin
g m
onth
ly O
ral H
ealth
obs
erva
nces
, prio
rity
docu
men
ts (O
ral H
ealth
Pla
n), a
nd O
ral H
ealth
Col
labo
ratio
ns
and
Wor
kgro
up A
ctiv
ities
, mon
thly
or t
imel
y to
par
tner
s &
dec
isio
n m
aker
s vi
a id
entif
ied
path
s.
5.2
Cont
inue
out
reac
h to
iden
tified
ora
l hea
lth p
artn
ers t
hrou
gh id
entif
ied c
omm
unica
tion
chan
nels.
OH
CCD
&
OH
P
Obj
ectiv
e 6:
Dev
elop
& p
rese
nt a
t lea
st 5
pre
sent
atio
ns re
gard
ing
Ora
l Hea
lth.
17.
NH
Ora
l Hea
lth F
ive-
Year
Com
mun
icat
ion
Plan
6.1
Pres
ent a
t Bi-S
tate
con
fere
nce.
O
HP
6.
2 E
stab
lish
a pr
esen
tatio
n fo
r Gra
nd R
ound
s (di
ffer
ent t
opics
)
OH
C or
OH
P
6.3
Ann
ually
–Pr
esen
t at m
edica
l dire
ctor
mon
th m
eetin
g at
NH
Hos
pita
l Ass
ociat
ion
O
HC
or O
HP
6.
4 Pr
esen
t to
the
follo
win
g co
nfer
ence
s: Pe
di S
ociet
y m
eetin
g, N
H M
edica
l soc
iety,
NH
Den
tal S
ociet
y pl
us
Chica
go m
eetin
gs.
O
HC
or O
HP
Obj
ectiv
e 7:
Wor
k w
ith D
entis
t and
Ora
l Hea
lth p
rovi
ders
and
TPC
P to
dev
elop
Ora
l Hea
lth tr
aini
ng a
roun
d 2
As a
nd R
/ (F
amili
es fi
rst-
Den
tal p
rogr
am
and
netw
ork.
) 7.
4 E
valu
ate
and
prom
ote
prog
ram
s i.e.
; CH
AN
- ex
Got
Med
icaid
or p
rivat
e de
ntal
insu
ranc
e w
ith 2
As &
R
in p
lace.
OH
P &
TPC
P
7.5
Iden
tify
mor
e sit
es to
train
.
OH
P &
TPC
P
Obj
ectiv
e 10
: Wor
k w
ith p
artn
ers
to d
evel
op a
n or
al h
ealth
mar
ketin
g pl
an ta
rget
ed a
t par
ents
of c
hild
ren
in th
e fir
st to
oth
to fi
ve y
ear r
ange
, to
incr
ease
pr
even
tive
care
and
max
imiz
e th
eir p
reve
ntio
n be
nefit
s.
10.1
Dev
elop
and
impl
emen
t mar
ketin
g pl
an.
O
HCS
and
/or
Subc
ontra
ctor
Obj
ectiv
e 12
: Res
earc
h an
d un
ders
tand
how
to p
rom
ote
inte
grat
ed o
ral h
ealth
into
a m
edic
al h
ome.
12
.1 F
ind
med
ical p
rovi
ders
who
inte
grat
e de
ntal
prac
tices
to c
ondu
ct K
II’S
.
OH
CS &
Su
bcon
tract
or o
r O
HP
12.2
Dev
elop
a m
arke
ting
plan
to in
tegr
ate
Ora
l Hea
lth in
to m
edica
l pra
ctice
s.
OH
CS &
Su
bcon
tract
or o
r O
HP
Obj
ectiv
e 13
: Rev
iew
and
upd
ate
Ora
l Hea
lth c
omm
unic
atio
ns p
lan
year
ly b
ased
on
envi
ronm
enta
l ch
ange
s.
O
HP
Obj
ectiv
e 14
: Dev
elop
a s
usta
inab
ility
pla
n fo
r com
mun
icat
ions
pos
ition
at O
ral H
ealth
Coa
litio
n
OH
CS
Yea
r 3:
Ac
tiviti
es/T
asks
T
ime
Line
Pers
on(s
) R
espo
nsib
le
Eva
luat
ion/
Pe
rform
ance
M
easu
re (P
M)
Obj
ectiv
e 15
: Com
mun
icat
e th
e in
tera
ctiv
e st
atew
ide
gran
ts d
atab
ase
to p
artn
ers/
prov
ider
s.
15.1
Whe
n re
ady
to la
unch
, pro
mot
e gr
ants
dat
abas
e.
OH
CCD
Obj
ectiv
e 16
: Pla
nnin
g an
d im
plem
entin
g of
mar
ketin
g an
d of
med
ia c
ampa
igns
to p
rovi
ders
who
ser
ve th
e M
edic
aid
popu
latio
n.
16.1
Dev
elop
and
impl
emen
t mar
ketin
g pl
an.
O
HCS
&
Subc
ontra
ctor
Obj
ectiv
e 5:
Con
tinua
tion
of c
omm
unic
atin
g m
onth
ly O
ral H
ealth
obs
erva
nces
, prio
rity
docu
men
ts (O
ral H
ealth
Pla
n), a
nd O
ral H
ealth
Col
labo
ratio
ns
and
Wor
kgro
up A
ctiv
ities
, mon
thly
or t
imel
y to
par
tner
s &
dec
isio
n m
aker
s vi
a id
entif
ied
path
s.
5.1
Reac
h ou
t to
iden
tified
Ora
l hea
lth p
artn
ers t
o de
fine/
roles
/com
mun
icatio
n ch
anne
ls ne
wsle
tter w
eb, e
tc.
O
HCC
D &
O
HP
Obj
ectiv
e 6:
Dev
elop
& p
rese
nt a
t lea
st 5
pre
sent
atio
ns re
gard
ing
Ora
l Hea
lth.
6.1
Pres
ent a
t Bi-S
tate
con
fere
nce.
O
HCC
D, O
HP
18.
NH
Ora
l Hea
lth F
ive-
Year
Com
mun
icat
ion
Plan
& O
HCS
6.
2 E
stab
lish
a pr
esen
tatio
n fo
r Gra
nd R
ound
s (di
ffer
ent t
opics
)
OH
CCD
, OH
P &
OH
CS
6.3
Ann
ually
–Pr
esen
t at m
edica
l dire
ctor
mon
th m
eetin
g at
NH
Hos
pita
l Ass
ociat
ion
O
HCC
D, O
HP
& O
HCS
6.4
Pres
ent t
o th
e fo
llow
ing
conf
eren
ces:
Pedi
Soc
iety
mee
ting,
NH
Med
ical s
ociet
y, N
H D
enta
l Soc
iety
plus
Ch
icago
mee
tings
.
OH
CCD
, OH
P &
OH
CS
Obj
ectiv
e 7:
Con
tinue
to w
ork
with
Den
tist a
nd O
ral H
ealth
pro
vide
rs a
nd T
PCP
to p
rom
ote
Ora
l Hea
lth tr
aini
ng a
roun
d 2
As a
nd R
. 7.
6 D
eter
min
e ne
twor
k or
regi
on to
con
tinue
train
ings
in y
ear 3
.
OH
P &
TPC
P #
of t
rain
ings
in
each
NH
regi
on.
Obj
ectiv
e 17
: Wor
k w
ith p
artn
ers
to d
evel
op a
nd im
plem
ent a
n or
al h
ealth
mar
ketin
g pl
an ta
rget
ed to
pro
vide
rs w
ho s
erve
the
Med
icai
d po
pula
tion.
17.1
Dev
elop
and
impl
emen
t mar
ketin
g pl
an.
O
HCS
&
Subc
ontra
ctor
Obj
ectiv
e 18
: Rev
iew
and
upd
ate
Ora
l Hea
lth c
omm
unic
atio
ns p
lan
year
ly b
ased
on
envi
ronm
enta
l ch
ange
s.
O
HP
& O
HCS
Obj
ectiv
e 19
: Dev
elop
a s
usta
inab
ility
pla
n fo
r com
mun
icat
ions
pos
ition
at O
ral H
ealth
Coa
litio
n
OH
CS
Yea
r 4:
Activ
ities
/Tas
ks
Tim
e Li
ne
Pe
rson
(s)
Res
pons
ible
Eva
luat
ion/
Pe
rform
ance
M
easu
re (P
M)
Obj
ectiv
e 5:
Con
tinua
tion
of c
omm
unic
atin
g m
onth
ly O
ral H
ealth
obs
erva
nces
, prio
rity
docu
men
ts (O
ral H
ealth
Pla
n), a
nd O
ral H
ealth
Col
labo
ratio
ns
and
Wor
kgro
up A
ctiv
ities
, mon
thly
or t
imel
y to
par
tner
s &
dec
isio
n m
aker
s vi
a id
entif
ied
path
s.
5.1
Reac
h ou
t to
iden
tified
Ora
l hea
lth p
artn
ers t
o de
fine/
roles
/com
mun
icatio
n ch
anne
ls ne
wsle
tter w
eb, e
tc.
O
HCC
D &
O
HP
Obj
ectiv
e 6:
Dev
elop
& p
rese
nt a
t lea
st 5
pre
sent
atio
ns re
gard
ing
Ora
l Hea
lth.
6.1
Pres
ent a
t Bi-S
tate
con
fere
nce.
O
HP
6.
2 E
stab
lish
a pr
esen
tatio
n fo
r Gra
nd R
ound
s (di
ffer
ent t
opics
)
OH
C or
OH
P
6.3
Ann
ually
–Pr
esen
t at m
edica
l dire
ctor
mon
th m
eetin
g at
NH
Hos
pita
l Ass
ociat
ion
O
HC
or O
HP
6.
4 Pr
esen
t to
the
follo
win
g co
nfer
ence
s: Pe
di S
ociet
y m
eetin
g, N
H M
edica
l soc
iety,
NH
Den
tal S
ociet
y pl
us
Chica
go m
eetin
gs.
O
HC
or O
HP
Obj
ectiv
e 7:
Con
tinue
to w
ork
with
Den
tist a
nd O
ral H
ealth
pro
vide
rs a
nd T
PCP
to p
rom
ote
Ora
l Hea
lth tr
aini
ng a
roun
d 2
As a
nd R
. 7.
7 D
eter
min
e ne
twor
k or
regi
on to
con
tinue
train
ings
in y
ear 4
.
OH
P &
TPC
P #
of t
rain
ings
in
each
NH
regi
on.
7.8
Dev
elop
plan
to c
ontin
ue to
train
pre
viou
sly tr
ained
pro
vide
rs.
O
HP
& T
PCP
O
bjec
tive
20: W
ork
with
par
tner
s to
dev
elop
and
impl
emen
t an
oral
hea
lth m
arke
ting
plan
targ
eted
to m
edic
al a
nd d
enta
l pro
vide
rs.
20.1
Dev
elop
and
impl
emen
t mar
ketin
g pl
an.
O
HCS
&
Subc
ontra
ctor
Obj
ectiv
e 18
: Rev
iew
and
upd
ate
Ora
l Hea
lth c
omm
unic
atio
ns p
lan
year
ly b
ased
on
envi
ronm
enta
l ch
ange
s.
O
HP
& O
HCS
19.
NH
Ora
l Hea
lth F
ive-
Year
Com
mun
icat
ion
Plan
18.1
Con
tinue
cam
paig
ns in
targ
et o
f aud
ience
’s ev
aluat
e an
d re
focu
s as n
eede
d.
O
HCS
&
Subc
ontra
ctor
Obj
ectiv
e 19
: Con
tinue
to d
evel
op a
nd im
plem
ent a
sust
aina
bilit
y pl
an fo
r com
mun
icat
ions
pos
ition
at
Ora
l Hea
lth C
oalit
ion
O
HCS
Yea
r 5:
Activ
ities
/Tas
ks
Tim
e Li
ne
Pe
rson
(s)
Res
pons
ible
E
valu
atio
n/
Perfo
rman
ce
Mea
sure
(PM
) O
bjec
tive
5: C
ontin
uatio
n of
com
mun
icat
ing
mon
thly
Ora
l Hea
lth o
bser
vanc
es, p
riorit
y do
cum
ents
(Ora
l Hea
lth P
lan)
, and
Ora
l Hea
lth C
olla
bora
tions
an
d W
orkg
roup
Act
iviti
es, m
onth
ly o
r tim
ely
to p
artn
ers
& d
ecis
ion
mak
ers
via
iden
tifie
d pa
ths.
5.
1 Re
ach
out t
o id
entif
ied O
ral h
ealth
par
tner
s to
defin
e/ ro
les/c
omm
unica
tion
chan
nels
new
slette
r web
, etc
.
OH
CCD
&
OH
P
Obj
ectiv
e 6:
Dev
elop
& p
rese
nt a
t lea
st 5
pre
sent
atio
ns re
gard
ing
Ora
l Hea
lth.
6.1
Pres
ent a
t Bi-S
tate
con
fere
nce.
O
HP
6.
2 E
stab
lish
a pr
esen
tatio
n fo
r Gra
nd R
ound
s (di
ffer
ent t
opics
)
OH
C or
OH
P
6.3
Ann
ually
–Pr
esen
t at m
edica
l dire
ctor
mon
th m
eetin
g at
NH
Hos
pita
l Ass
ociat
ion
O
HC
or O
HP
6.
4 Pr
esen
t to
the
follo
win
g co
nfer
ence
s: Pe
di S
ociet
y m
eetin
g, N
H M
edica
l soc
iety,
NH
Den
tal S
ociet
y pl
us
Chica
go m
eetin
gs.
O
HC
or O
HP
Obj
ectiv
e 7:
Con
tinue
to w
ork
with
Den
tist a
nd O
ral H
ealth
pro
vide
rs a
nd T
PCP
to p
rom
ote
Ora
l Hea
lth tr
aini
ng a
roun
d 2
As a
nd R
. 7.
9 Im
plem
ent p
lan to
con
tinue
to tr
ain p
revi
ously
train
ed p
rovi
ders
.
OH
P &
TPC
P
Obj
ectiv
e 18
: Rev
iew
and
upd
ate
Ora
l Hea
lth c
omm
unic
atio
ns p
lan
year
ly b
ased
on
envi
ronm
enta
l ch
ange
s.
18.2
Bas
ed o
n ye
ars 1
-4 c
ontin
ue to
impl
emen
t suc
cess
ful s
trate
gies
bas
ed o
n ou
tcom
e of
eva
luat
ion
plan
.
OH
P, O
HCS
, Su
bcon
tract
or
Obj
ectiv
e 19
: Dev
elop
a s
usta
inab
ility
pla
n fo
r com
mun
icat
ions
pos
ition
at O
ral H
ealth
Coa
litio
n
OH
CS &
Su
bcon
tract
or
Obj
ectiv
e 21
: Beg
in d
evel
opin
g 20
25 c
omm
unic
atio
n st
rate
gies
pla
n.
O
HP
& O
HCS
Obj
ectiv
e 22
: Wor
k w
ith p
artn
ers
to d
evel
op a
nd im
plem
ent a
n or
al h
ealth
mar
ketin
g pl
an ta
rget
ing
New
Ham
pshi
re a
dults
22.1
Dev
elop
and
impl
emen
t mar
ketin
g pl
an.
20.