new pathways of organizational change: hr moving at the speed of technology nov omana, ceo/founder...
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New Pathways of Organizational Change:HR Moving at the Speed of Technology
Nov Omana, CEO/FounderCollective HR Solutions, Inc.
September 19, 2015
Theme for Today
“Do not go where the path may lead, go instead where there is no path and leave a trail.” Emerson
What We Must Watch
“Today, it is no longer an HR TECHNOLOGY industry that we must understand – but rather the Technology that impacts HR.”
Nov Omana, HRIP
Societal Patterns Mobile
Connected 24/7
Instantaneous communication
Allowing technology to guide them
Effectively using technology
Interest based communities
Globally thinking – crowd-sourcing
Innovation and ideas through collaboration - teamwork
Technology Supporting These Transformations
Cell phone, tablet, wearables
Debit card or Google/ApplePay
OnDemand - Apps for everything
Cloud access/ cloud storage
Connected with communities
Awareness of environment
Internet of Everything
What Impact Is This Having? Transforming Business
Who we sell What we sell Where we sell How we sell
Examples Transportation – options through partnerships Retail – coffee and dating Government/Public Sector – community connection
What Impact Is This Having on Human Resources?
Transforming or Just Changing? “We know where you are and what you are doing” Disassembly of work – Job Descriptions Virtual workforce Teams/Innovation Communities of knowledge Learning Patterns Corporate communications Personal communications
Emerging Technology that may Transform Human Resources
Wearables
Wellness devices
Geo-location
Immersive simulations
Socialization/collaboration
Workforce virtualization
Changes or Transformations to Human Resources’ Role
Who is needed in the organization
How to find them
How to keep them
Where they work
What they do
How they do it
How is business effectiveness measured
Transformations – Initiated by Human Resources?
1. Redesigned infrastructure
2. Sourcing
3. Workforce composition
4. Increased communication
5. Flexible programs/Engaging environments
6. Business Impact Measurement
Visualizations of Organizations
Productivity/Effectiveness Tasks
People
Connections
Outcome
Feedback
Evolving
BUSINESS IS COMBAT EVERY DAY!
Johnsonville. Inc. – War Game Leadership Strategy Curricula
Sourcing/Recruiting
Jobs versus Project
Branding the company
Candidates or teams
Rewards
Behavioral screening
Partnerships
Internet Personae (articles/blogs/presentations)
Workforce Composition/Environment Contingent workers
Virtual workforce
Virtual meetings
Collaboration suites
Flexibility in delivery methods
Identified “customers” and feedback loops
Engaging Environment Venue for trying new ideas/collaboration
Personalized
Constant feedback
Rewards and Recognition
Developmental
Mobility for learning/improvement
Healthy, caring, supporting
Fact-based Decisions vs. Surveys
Engaging Environment Recognition programs
Peers based Public acknowledgement Rewards Feedback
Mentoring and networks
Communities of interest
Engaging Environment Wellness
Socialized Wellness 24X7 Behavior Holistic Non-generational
•On average people sit 50 hours/week•1 hour of sitting is like smoking 1 Cigarette•One Cigarette = 11 minutes off life expectancy
Learning and Development HD video, mobile platform, JIT, 2-3 minutes
Learning simulations
Immersive Failure IS an Option 3D, Avatar based Experiential learning Spans generational learning gaps
Business Outcome Measurement
Efficiencies
Impact
Innovation
HR Metrics Workforce Predictive
Where does this leave HR? Culture of
Trust Well-being Fulfilling Defined outcomes Measurements Tools and Sources (even HUMAN RESOURCES) Recognition/Reward/Development
The best way to predict the future is to create it.-Abraham Lincoln
Audience Interaction
Choose your topic of discussion
Meet in community of interest group
Take 10 minutes to discuss topic, produce at least ONE idea the group can decide to present to the audience
Select a spokesperson to present to the audience
Listing of “outcomes” will be provided to the audience
Topics for Communities of Interest1. Can you describe Human Resources in one word?
2. Internet Personae – is it important and why?
3. Engagement – can HR define it and measure it?
4. Is legislation in synch with the business world?
5. Where is the line between business need to know and personal privacy?
6. How do we train future managers for the virtual workforce?
Collective HR Solutions, Inc. 650.341.5067 (direct)650.740.6558 (cell – Nov Omana)