new peralta student portal with self-service password reset...microsoft office 365 applications!!!...

4
Peralta Community College Online Student Resources New Peralta Student Portal with self-service password reset Students may now access their Student Email, Canvas, and free Microsoft applications through the new Peralta Student Portal (Passport and Moodle are still separate and accessed as before). The Student Portal uses the same login username and password as your Student Email. If you have recently used your Student Email, then you will not need to reset your password. You can simply go to portal.peralta.edu, then click to enter the student portal and login! If you have not logged into your Student Email recently, or if you are a new student, then these instructions will help you safely and securely reset your password. 1. Start the Reset Process at portal.peralta.edu Go to Peralta Portal and click the box for Students to login. In the “Sign in” box, enter your Peralta email address (“Passport User ID”@cc.peralta.edu). For example: [email protected] (or) [email protected] Click “Next” and then click the “Forgot my Password” link on the next page.

Upload: others

Post on 24-Jan-2021

6 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: New Peralta Student Portal with self-service password reset...Microsoft Office 365 applications!!! If you are unable to reset your password and need assistance, send email to helpdesk@cc.peralta.edu

Peralta Community College Online Student Resources

New Peralta Student Portal with self-service password reset

Students may now access their Student Email, Canvas, and free Microsoft applications through the new Peralta

Student Portal (Passport and Moodle are still separate and accessed as before).

The Student Portal uses the same login username and password as your Student Email.

If you have recently used your Student Email, then you will not need to reset your password. You can

simply go to portal.peralta.edu, then click to enter the student portal and login!

If you have not logged into your Student Email recently, or if you are a new student, then these

instructions will help you safely and securely reset your password.

1. Start the Reset Process at portal.peralta.edu

Go to Peralta Portal and click the box for Students to login.

In the “Sign in” box, enter your Peralta email address (“Passport User ID”@cc.peralta.edu).

For example: [email protected] (or) [email protected]

Click “Next” and then click the “Forgot my Password” link on the next page.

Page 2: New Peralta Student Portal with self-service password reset...Microsoft Office 365 applications!!! If you are unable to reset your password and need assistance, send email to helpdesk@cc.peralta.edu

Peralta Community College Online Student Resources

2. Enter the characters in the picture or the words in the audio and click ‘Next’.

3. Confirm Your Identity using one of the 3 options below.

Email my alternate email – You may choose to send the verification code to an alternate email address

that Peralta has on file (provided during the registration process). If you still have access to that email

account, select this option and enter ‘Email’

Page 3: New Peralta Student Portal with self-service password reset...Microsoft Office 365 applications!!! If you are unable to reset your password and need assistance, send email to helpdesk@cc.peralta.edu

Peralta Community College Online Student Resources

Text my mobile phone – You will see only the last 2 digits of the mobile number peralta has for you;

click into the field and enter in the entire phone number, including area code. Once you enter in your

phone number, click ‘Text’ to receive the code

.

Call my mobile phone – You will see only the last 2 digits of the mobile number peralta has for you;

click into the field and enter in the entire phone number, including area code. Once you enter in your

phone number, click ‘Call’ to receive an automated call and follow the instructions.

Once you receive the code via email or text, type in the code as you see it on your mobile phone and click

‘Next’ to confirm you are the owner of the account and are authorized to reset the password.

Page 4: New Peralta Student Portal with self-service password reset...Microsoft Office 365 applications!!! If you are unable to reset your password and need assistance, send email to helpdesk@cc.peralta.edu

Peralta Community College Online Student Resources

3. Choose a New Password Once your identity is confirmed, you’ll have the opportunity to choose a new password. Enter in your new

password and then enter it again into the “Confirm new password” field, and then click “Finish”

Once your password has been successfully reset, you will see this screen:

Now you can login to the student portal and have access to your Student Email, Canvas, and free

Microsoft Office 365 applications!!!

If you are unable to reset your password and need assistance, send email to [email protected] - be sure to include your

name, student ID, and explain what happened when you tried to reset your password.