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NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT AREA CONSORTIUM BOARD MEETING AGENDA May 16, 2018 I. Call to Order – Jay Williams, Chair II. Moment of Reflection/Pledge of Allegiance - Chair III. Roll Call IV. Consent Agenda A. Approval of Minutes from the April 11, 2018 Meeting B. Operational Summary C. WDB Member Reappointments V. Public Comment Period VI. Review/Approval of Draft PY’18 Budget VII. Review/Approval of PY’18 Contract Extensions and Funding Allocations VIII. Review/Approval of PY’18 Fiscal Agent Agreement IX. Review/Approval of Brand Implementation Plan Grant X. 2018 Committee Assignments XI. Workforce Development Board Update – Mike Miller, Chair XII. Executive Summary – Marty Holliday A. Go Virginia Region 2 B. Go Virginia Region 1 XIII. Informational Items A. Work Ready Communities B. Workforce System Updates 1. One-Stop Operator – Betty Segal 2. Grants Update A. CPID B. HEART C. Pathways – Jenny Bolte XIV. Consortium Board Members Time XV. Miscellaneous (Travel Reimbursement & 2018 Consortium Board Meeting Schedule) XVI. Next Meeting Date– July 18, 2018, Wytheville Meeting Center 10AM XVII. Adjournment

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Page 1: NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT AREA ... · 5/16/2018  · Ms. Holliday updated the Board on the CPID and Heart Grants. Ms. Bolte updated the Board on the Pathways to

NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT AREA CONSORTIUM BOARD

MEETING AGENDA

May 16, 2018

I. Call to Order – Jay Williams, Chair

II. Moment of Reflection/Pledge of Allegiance - Chair

III. Roll Call

IV. Consent Agenda

A. Approval of Minutes from the April 11, 2018 Meeting

B. Operational Summary

C. WDB Member Reappointments

V. Public Comment Period

VI. Review/Approval of Draft PY’18 Budget

VII. Review/Approval of PY’18 Contract Extensions and Funding Allocations

VIII. Review/Approval of PY’18 Fiscal Agent Agreement

IX. Review/Approval of Brand Implementation Plan Grant

X. 2018 Committee Assignments

XI. Workforce Development Board Update – Mike Miller, Chair

XII. Executive Summary – Marty Holliday

A. Go Virginia Region 2

B. Go Virginia Region 1

XIII. Informational Items

A. Work Ready Communities

B. Workforce System Updates

1. One-Stop Operator – Betty Segal

2. Grants Update

A. CPID

B. HEART

C. Pathways – Jenny Bolte

XIV. Consortium Board Members Time

XV. Miscellaneous (Travel Reimbursement & 2018 Consortium Board Meeting Schedule)

XVI. Next Meeting Date– July 18, 2018, Wytheville Meeting Center 10AM

XVII. Adjournment

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New River/Mount Rogers Workforce Development Area Consortium Board

April 11, 2018 MEETING MINUTES A meeting of the NR/MR WDA Consortium Board was held on April 11, 2018 at the Wytheville Meeting Center, Wytheville VA. Those in attendance were as follows: Board Members Staff Guests John Garner – Chair Eric Workman – Bland Terri Morris – Floyd Jay Williams – Giles Mary Biggs – Montgomery Rob Gropman – Radford City

Marty Holliday Beverly Burke Ronnie Martin Della Wheeler Jenny Bolte

Mike Miller – WDB Chair Betty Segal, People Inc Stephanie Hoer – Goodwill Valleys

At 10:04 am, Chair Garner called the meeting to order. The meeting was opened with a moment of reflection. Chair Garner led all present in the Pledge of Allegiance. Chair Garner asked Ms. Burke to call the roll. A quorum was present. Dr. Workman made a motion to approve the previously distributed Consent Agenda. The motion was seconded by Mr. Williams and approved with Mr. Gropman abstaining. Chair Garner opened the floor to public comment. Hearing none, he proceeded with the next item on the agenda. Chair Garner proposed, on behalf of the Budget & Administration Committee, an increase in staff salaries by 3%. Mr. Workman made a motion to approve staff salary increase of 3% with a second from Mr. Williams. Mr. Workman asked for informational purposes what increases in salary were being made by other jurisdictions since he would be addressing that issue with his board in the near future. Discussion followed. Mr. Gropman proposed an increase of staff salaries of 2% in keeping with the State. Discussion followed. Ms. Sutherland made a motion to approve staff salary increase of 3% with a second from Ms. Biggs. A vote was called with all responding yes, except for Mr. Gropman who voted no. Motion was passed. Chair Garner turned the meeting over to Ms. Holliday. Ms Holliday requested the slate of officers from the Nomination Committee. Mr. Workman, Chair of the Nominating Committee, thanked Chair Garner for his service to the Board and made the following recommendation from the committee: Chair, Mr. Jay Williams, Vice-Chair, Ms Brenda Sutherland. Ms. Holliday opened the floor for additional nominations. Ms. Biggs called for the nominations to be closed. Mr. Gropman seconded the motion and the motion was passed unanimously. Ms. Holliday called for a vote accept the full slate of officers submitted by the Nomination Committee. The vote was unanimous to approve the Committee’s recommendation. Ms. Holliday turned the meeting back over to Chair Garner. Ms. Holliday presented the WDB Nomination of Ms. Jennifer Hawks representing Carroll County Business. Mr. Workman made a motion to accept this nomination with a second from Ms. Biggs. The motion was passed unanimously. Ms. Holliday stated that because the New River/Mount Rogers Workforce Development Board was located in two GoVA jurisdictions, that the State requested that Board Staff specifically explain that it was the jurisdiction’s choice to stay as a region. She further explained that there was not any indication that the State was looking to break the Workforce Areas into Go Virginia areas, but she wanted to make sure that the members understood. Ms. Holliday also noted that

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since the Consortium Board Agreement had just been executed last year, that Consortium Board members would probably be able to sign the letter of intent. She told the members that this was for informational purposes only at this point, and she would notify the Board when action needed to be taken. Mr. Miller updated the Board on Workforce Development Board activities. He stated that the budget process has begun and funding is expected to drop for the upcoming year. Decreased funding will prevent the Boards from doing some of the things they had liked to do in the past. Ms. Holliday updated the Board on the Executive Summary as well as two funding opportunities with GoVirginia Region 2 and Region 1. A brief discussion followed. Ms. Holliday reviewed several handouts in the Board Packet concerning the ROI talking points, Regional Unemployment Data, Work Ready Communities, and the new branding with Virginia Career Works. Ms. Segal, updated the Board on the One Stop Operator, highlighted the Success Story and gave the T2C update for People Incorporated while Ms. Hoer gave the T2C report for Goodwill Industries of the Valleys. Ms. Holliday updated the Board on the CPID and Heart Grants. Ms. Bolte updated the Board on the Pathways to the American Dream Grant. Chair Garner discussed the Travel Voucher that each Board member must complete and sign if they want to be reimbursed for their travel. The 2018 Consortium Board meeting schedule was also highlighted. The next meeting will be a May 16, 2018 at the Wytheville Meeting Center beginning at 10:00 am. The meeting was adjourned at 11:25 am. Respectfully Submitted,

Beverly W. Burke Workforce Operations Coordinator

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Operational Summary – May 16, 2018 Service Levels: Thru April 30, 2018, our Program Operators have served the following: DLW – 263 In Training – 60 Adults – 242 In Training – 64 Youth – 205 These service levels are the following percentage of planned PY’17 enrollments for the 4th quarter of the program year: Plan Actual DLW – 138% of plan 191 263 Adult – Goodwill – 115% 102 117

People – 117% 107 125

Youth – Goodwill – 74% 128 95 People – 100% 110 110

Performance: Thru April 30, 2018, Program Operators have achieved the following performance levels: Attained Total Standard Exclusion* DLW – Placement Rate – 79% 127 100 1 Average Wage at Placement - $15.35

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Attained Total Standard Exclusion* Adults:

Goodwill Industries of the Valleys

Placement Rate – 91% 37 32 2 Average Wage at Placement - $10.87 People, Inc. of Virginia

Placement Rate – 90% 48 43 0 Average Wage at Placement - $13.29 Youth:

Goodwill Industries of the Valleys

Placement Rate – 94% 31 29 0 Literacy/Numeracy Gains – 29% 17 5 0 Attained a Degree or Certificate – 52% 31 16 0 People Inc. of Virginia

Placement Rate – 87% 53 45 1 Literacy/Numeracy Gains – 100% 4 4 0 Attained a Degree or Certificate – 82% 17 14 0 Exclusions:

1. Institutionalized 2. Health/Medical or Family Care 3. Deceased 4. Reserve Forces Called to Active Duty 5. Relocated to a Mandated Program 6. Invalid or Missing Social Security Number

Operator performance is in line with planned contract performance goals as well as negotiated Performance Measures.

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Financial

Thru March 31, 2018, our Program Operators expended 59% of available contract funding for all programs. Under WIOA 52% (40% required) of Adult/DLW funds expended have been for required training activities. 84% (75% required) of WIOA Youth program funds have been expended on Out of School Youth with 40% (20% required) expended on Work Experience activities as defined under WIOA. All expenditures are meeting/exceeding current WIOA and State program spending requirements.

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Effective 4/1/17

WDB Member Term Reappointments

7/1/18 to 6/30/21

Robin Meadows Greg Adkins

Howard Bartholomay Michael Miller

Robert Goldsmith Joe Ferrell Mark Tapp

Jeff Dunnack Richard Weaver

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Formula

64,000$

Program

DLW 130,000$ Adult 17,000$ Youth 54,000$

Totals $201,000

Total Carryover Funds $265,000

Admin ProgramPY'18

Projections PY17 AllocationDLW $50,107 $450,962 $501,069 $556,743Adult $61,250 $551,254 $612,505 $680,561Youth $78,098 $702,886 $780,985 $867,761Totals $189,456 $1,705,103 $1,894,559 $2,105,065

Admin Program TotalWIOA Funding $189,456 $1,705,103 $1,894,559Carryover $64,000 $201,000 $265,000HEART $19,526 $19,526APG $1,894,078 $1,894,078Brand Grant $25,000 $25,000Ticket/swift Start $11,000 $11,000Total $253,456 $3,855,707 $4,109,163

Administration

PY '18 WIOA Allocations

Total Available Funding Summary

Page 1 of 5

Draft - PY'18 BUDGET

PY'17 Carryover Funds

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Expenses

Staff Salaries $464,696Fringe Benefits $142,412Travel $28,000Office Space $52,000Communication/Phones $11,000Office Supplies $10,000Postage $250Printing $1,500Copies & Copier Maint. $1,500Outreach/Media Adv. $36,000Equipment Rent $1,600Dues/Pubs $3,500Training/Professional Development $4,500Meeting Expense $8,000Capital Outlay $0Contractual Ser. $1,494,984Professional Services $10,200Liabiity Insurance $2,500Miscellaneous $1,350Expenses $2,273,992Fiscal Agent Services 65,000Board Reserved Funds 25,000Total Budget $2,363,992

Draft PY'18 BUDGET

Page 2 of 5

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Formula Administration $113,374Formula Adult Program 68,187Formula DLW Program 68,201Formula Youth Program 74,636Formula Total $324,397

APG $1,894,078Heart $19,526Brand Grant $25,000Ticket/Swift Start $11,000Non-Formula Total $1,949,604

Grand Total $2,274,002

Page 3 of 5

Budget Breakdown by Program

WIOA Expenses

Fiscal Agent Services - $65,000

Formula Administration Funds - $65,000*

Board Reserved Funds - $25,000

Formula Administration Funds - $25,000*

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Funding Source Projected Funding % of Funds

Formula Administration $253,456 6.2%Formula Adult Program $568,254 13.8%Formula DLW Program $580,962 14.1%Formula Youth Program $756,886 18.4%APG $1,894,078 46.1%HEART $19,526 0.5%Brand Grant $25,000 0.6%Ticket/Swift Start $11,000 0.3%Projected Totals $4,109,163 100.0%

Board Expenses

Formula Administration $113,374Formula Programs $211,023APG $406,294HEART $19,526Brand Grant $25,000Ticket/Swift Start $11,000Total $786,218

Fiscal Agent Services $65,000

Board Reserved $25,000

DRAFTNew River/Mount Rogers Workforce Development Area

Summary of Funding Allocations/Carryover/DistributionsProgram Year 2018

Page 4 of 5

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Distribution to Program Operators % of Funds

Administration:One-Stop Administration $50,000Program Costs: Formula Adult $500,000 Formula DLW $512,000 Formula Youth $682,000 $1,694,000Total to Program Operators $1,744,000

Distribution to Sub-recipientsAPG $347,221Total to Sub-recipients $347,221

Distribution to ContractorsAPG $1,140,563Total to Contractors $1,140,563

Non Designated/Distributed Funds

Formula Administration $82Formula Adult Program $68Formula DLW Program $761Formula Youth Program $251Total Non Designated/Distrubuted $1,161

Grand Totals

Board Expenses $786,218 19.1%Fiscal Agent $65,000 1.6%Board Reserved $25,000 0.6%Program Operators $1,744,000 42.4%Sub-recipients $347,221 8.4%Contractors $1,140,563 27.8%Non Designated $1,161 0.0%Total 4,109,163$ 100%

Page 5 of 5

DRAFTNew River/Mount Rogers Workforce Development Area

Summary of Funding Allocations/Carryover/DistributionsProgram Year 2018

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PY’18 Contracts to be Extended for One (1) Year

PY’18 Contract Extension Recommended Funding

Administration (One Stop Operator) $50,000 People Inc. of Virginia $50,000

DLW Program People Inc. of Virginia $512,000 Adult $500,000 People Inc. of Virginia $287,474 Goodwill Industries of the Valleys $212,526

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PY’18 Contracts to be Extended for One (1) Year

PY’18 Youth Contract Extension Recommended Funding

Youth $682,000

People Inc. of Virginia $410,046

Goodwill Industries of the Valleys $271,954

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New River Mount Rogers Workforce Development Area Consortium

Fiscal Agent Service Agreement This Agreement entered into this 1st day of July, 2018 by and between the Pulaski County Board of Supervisors (the Grant Recipient of Workforce Innovation and Opportunity Act funds for the New River/Mount Rogers Workforce Development Area Consortium), hereinafter called the “Grant Recipient”, the New River/Mount Rogers Local Workforce Development Area Consortium, hereinafter called the “Consortium” and the New River Valley Regional Commission, hereinafter called the “Fiscal Agent”. The Agreement is being entered into pursuant to section 107 (d) (12) (B) (II) of the Workforce Innovation and Opportunity Act of 2014 and pursuant to Article V, Section 2 of the Joint Powers Agreement entered into by the thirteen (13) member jurisdictions forming the New River/Mount Rogers Workforce Development Area Consortium under the Workforce Innovation and Opportunity Act (P.L.113-128)(“WIOA”). WITNESSETH that in consideration of the mutual covenants, promises and Agreements herein contained the parties agree as follow: SCOPE OF SERVICE AND RESPONSIBILITIES:

The Fiscal Agent will receive and manage all formula WIOA funds for the area including Adult, Dislocated Worker, and Youth, as well as state reserve WIOA, and other federal funds allocated to the local workforce area, and Grants and Agreements. The Fiscal Agent shall be generally responsible for the acceptance and maintenance, disbursement, accounting and reporting WIOA and all other grant funds for the Consortium during the period. The Fiscal Agent duties and responsibilities shall be performed for the direct benefit of the Consortium and performed in accordance with, and governed by, applicable WIOA, Federal and State regulations. The Fiscal Agent’s work shall be performed in accordance with the policies and procedures of the Workforce Services Division of the Virginia Community College System (“VCCS”). In addition the Fiscal Agent will provide services related to grants management, general accounting and financial services, oversight for fund integrity, staff support and technical assistance on fiscal matters. The Fiscal Agent shall cooperate with and assist the Consortium Board and the New River Mount Rogers Workforce Development Board (“WDB”) with their workforce objectives in conformity with WIOA regulations. The Fiscal Agent has no duties or responsibilities for the oversight, management or results of any program for which funds are disbursed. The Fiscal Agent does not make decisions about who receives the money or approve budgets. The Fiscal Agent will serve as an accounts payable and receivable operation. The Fiscal Agent disburses the funds at the direction of the Consortium Board as long as those directives do not violate any provision of WIOA or OMB Circulars or Federal Acquisition Regulations (FAR). The federal funds will pass through the operation on a reimbursement basis. The Fiscal Agent, its employees, or its subcontractors,

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may not provide WIOA career service, training service or other direct job seeker workforce services in the area where the entity is the Fiscal Agent. The Fiscal Agent will exercise the degree of skill and care expected by the financial reporting and accounting profession. The Fiscal Agent accepts responsibility for the quality, accuracy and timeliness of the work performed by the Fiscal Agent and its employees, subcontractors and agents. The Fiscal Agent accepts financial responsibility for any errors and omissions attributed to employees of the Fiscal Agent that cause harm to the Consortium and for the faithful performance of its employees, including employee theft. The Consortium accepts financial responsibility for any errors and omissions attributed to information prepared by Consortium employees. The detailed scope of work is attached as Exhibit A and hereby is incorporated into and made a part of this Agreement. PERIOD OF PERFORMANCE:

The term of this Agreement shall be for one (1) year commencing on July 1, 2018 and continuing through June 30, 2019. This Agreement may be extended for one (1) or more additional years if agreed to in writing by all parties. COMPENSATION AND METHOD OF PAYMENT:

The Fiscal Agent shall be compensated for services rendered under this Agreement during the term a total amount of Sixty Thousand Dollars and No Cents ($65,000.00) to be invoiced in four (4) installments. Upon receipt of an invoice from the Fiscal Agent, and as approved by the Consortium’s Executive Director, payment will be made to the Fiscal Agent within thirty (30) days in the following increments. $20,000 to be paid by July 15 $20,000 to be paid by October 15 $15,000 to be paid by January 15 $10,000 to be paid by April 15

It is recognized that such payments are being made in advance of services being performed. Should this Agreement terminate for any reason during the term, the Fiscal Agent shall reimburse the Consortium as provided in the Paragraph “TERMINATION”. FUNDING OF SERVICES:

Only Workforce Innovation and Opportunity Act funds allocated to the New River/Mount Rogers Workforce Development Area Grant Recipient will be used to pay for services contained in this Agreement. The Fiscal Agent will be immediately notified in writing should the Grant Recipient or the Consortium Board receive insufficient funds from the funding sources previously identified to pay for the requested services. All services contained in this Agreement will cease upon Fiscal Agent receipt of written notification and the Grant Recipient will ensure that the Fiscal Agent receives payment for all services delivered prior to the cessation of this Agreement.

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EMPLOYEES:

The Fiscal Agent will continue to serve as the payroll and benefits administrator for the employees of the Consortium. The Fiscal Agent will handle all payroll processing, wage reporting, payment for benefits including retirement, health care, workers’ compensation and unemployment compensation for the term of this Agreement. It is recognized that for all employment purposes, the NRVRC is not the statutory or common law employer of the Consortium employees. The Executive Director of the Consortium is responsible for maintaining all time records required under the Fair Labor Standards Act, all leave records, and personnel records. In order for the processing of payroll, the Consortium Executive Director shall provide the Fiscal Agent time and leave records of Consortium employees on a schedule established by the Fiscal Agent. OWNERSHIP OF DOCUMENTS:

All records of the Fiscal Agent relating to this Agreement and performance there under (the “Consortium Records”) are official records of the Consortium and shall be subject to the Virginia Freedom of Information Act and/or the Government Data Collection and Dissemination Act (VA Code §§ 2.2-3700 et. seq. and 2.2-3800 et. seq.). The Consortium Records shall be made available to the Grant Recipient, Consortium Board members and its staff, and agents upon their request. At the termination of this Agreement, the Consortium Records shall be returned to the Consortium within in ten (10) business days. TERMINATION:

This Agreement may be terminated by either party provided that sixty (60) days written notice of intent to terminate be provided. Should this Agreement terminate prior to June 30, 2019, or during any subsequent term, the cost to the Grant Recipient will be based on the rate of 1/12 of the agreed upon price ($5416.67 for PY2018) for each month that the Fiscal Agent provided the requested services. If payments have been made to the Fiscal Agent prior to notice of terminate this Agreement, the Fiscal Agent agrees to reimburse the Grant Recipient for all remaining months on this Agreement for which services have not been provided at the aforementioned rate. BONDING/INDEMNIFICATION:

The Fiscal Agent shall obtain a fidelity bond in an amount sufficient to protect all Consortium funds handled by the Fiscal Agent. The Fiscal Agent shall provide upon executing this Agreement a copy of the fidelity bond. The bond shall provide that should the bond be cancelled for any reason, notice of cancellation shall be sent to the Grant Recipient and the Consortium Executive Director. The Fiscal Agent agrees to indemnify, defend and hold harmless the Consortium and its officers, agents and employees from any claims, damages and actions of any kind of nature, whether at law or in equity, arising from or caused by the Fiscal Agent including any services of any kind or

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nature provided by the Fiscal Agent, provided that such liability is not attributable to the sole negligence on the part of the Consortium. LIABILITY INSURANCE:

The Fiscal Agent shall arrange for appropriate insurance during the life of the Agreement to cover bodily injury, and property damage liability in order to protect it and the Consortium from claims for damages for personal injury, including death, as well as from claims for property damage, which may arise from its activities under this Agreement. Such insurance must be issued by a company admitted within the Commonwealth of Virginia and with at least a Best’s Key Rating of A:V1. The Fiscal Agent shall provide the Consortium with a certificate of insurance showing such insurance to be in force and providing that the insurer shall give the Consortium at least 30 days notice prior to cancellation or other termination of such insurance. CERTIFICATION:

The Fiscal Agent in executing this Agreement hereby certifies to the obligations and responsibilities placed on it in Exhibit A. MISCELLANEOUS:

No delay or omission by any party hereto to exercise any right or power accruing upon any non-compliance or default by any party with respect to any of the terms of this Agreement shall impair any such right or power or be construed to be a waiver thereof except as otherwise may be herein provided. A waiver by either party of any covenant, condition of the Agreement to be performed by the other party shall be in writing and shall not be construed to be a waiver of any succeeding breach of any covenant, condition or Agreement herein contained. This Agreement and all of the provisions hereof shall be binding upon, and shall inure to the benefit of, the parties hereto and their permitted assigns, but neither this Agreement nor any of the rights, interests or obligations hereunder shall be assigned by either of the parties hereto without the prior written consent of the other. This Agreement shall be construed and enforced in accordance with the laws of the Commonwealth of Virginia. Jurisdiction and venue for any legal action or suit in connection with or arising out of this Agreement shall lie in Pulaski County, Virginia. The parties hereto hereby covenant and agree that any such action or suit shall be brought only in the Circuit Court of Pulaski County, Virginia, and in no other court. This Agreement represents the entire Agreement between the parties, and shall not be modified except in writing signed by all parties. This Agreement may be executed in two (2) or more counterparts, each of which shall be deemed to be original, and all of which together shall constitute one and the same instruments.

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IN WITNESS WHEREOF, the above parties have caused this Agreement to be duly executed intending to be bound thereby. New River Valley Regional Commission Pulaski County, Virginia BY: By: Kevin Byrd Andy McCready TITLE: Executive Director TITLE: Chairman, Pulaski County Board of Supervisors (Grant Recipient) ADDRESS: ADDRESS: New River Valley Regional Commission Pulaski County Board of Supervisors 6580 Valley Center, Suite 124 143 Third Street NW, Suite 1 Radford, VA 24141 Pulaski, VA 24301 New River/Mount Rogers Workforce Development Area Consortium BY: Jay Williams TITLE: Chair ADDRESS: 6580 Valley Center Drive, Suite 119 Radford, VA 24141

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Exhibit A

SCOPE OF SERVICES AND RESPONSIBILITIES

NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT AREA CONSORTIUM

FISCAL AGENT SERVICES Acceptance and Maintenance of WIOA Funds

1. The Fiscal Agent shall be responsible for up fronting cost of Consortium operating expenses for the term of the Agreement and shall be reimbursed for eligible expenses.

2. The Fiscal Agent will receive and manage all funds in compliance with applicable State and Federal Laws, Consortium policy and fund-specific regulations; and ensure internal controls to maintain fiscal integrity.

3. Unless this Fiscal Agent is given other instructions in writing, the Fiscal Agent is not required to maintain separate depositories for the various grant funds.

Disbursement of Funds

1. The Fiscal Agent shall disburse WIOA Funds (“Funds”) in accordance with the Workforce Innovation and Opportunity Act of 2014, WIOA Final Regulations, Published June 30, 2016, and Federal/State policies and requirements.

2. Disbursements shall be made by the Fiscal Agent from available funds at the direction of the Consortium Executive Director within a reasonable time following receipt of complete and accurate requests for reimbursement accompanied by original invoices or payroll records and in compliance with WIOA regulations. Prior to paying on any accounts payable, the Fiscal Agent shall submit to the Consortium Finance Committee an Accounts Payable Register for review and approval on such accounts. The Fiscal Agent shall make the Accounts Payable Register available to the Consortium Finance Committee via email with three (3) business days to review prior to funds being dispersed.

3. The Fiscal Agent shall reimburse lower tier sub-recipients according to the applicable cost principles found in OMB Circular A-21, Cost Principles for Educational Institutions; A-87, Cost Principles for State, Local and Indian Tribal Governments; and A-122, and Cost Principles for Non-Profit Organizations. The OMB circulars are incorporated herein by reference and are further specified in program regulations at 29 CFR 95.27 and 29 CFR 97.22. For commercial organizations acting either as a direct grant holder or as a sub recipient to a direct grantee, the cost principles detailed in the FAR, 48 CFR Part 31, apply.

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Exhibit A

Accounting of Funds

1. The Fiscal Agent will maintain an accounting of all revenue, expenditures, program income and applicable credits associated with the WIOA funds by funding stream, for the duration of the term of its services.

2. The Fiscal Agent will ensure that all financial procedures are in compliance with Generally Accepted Accounting Procedures (GAAP), Office of Management and Budget (OMB) policies, Code of Federal Regulations (CFR), Federal Acquisition Regulations (FAR), and any other federal or state regulatory requirements and limit risk of questioned or disallowed costs.

3. The Fiscal Agent will implement any such type of invoicing system, or procedures deemed necessary by the Consortium and the Fiscal Agent in order to comply with its duties and responsibilities as Fiscal Agent.

4. The Fiscal Agent will maintain an accounting of expenditures by expense type and service provider/vendor.

5. Using up-to-date fund accounting software the Fiscal Agent will establish and maintain appropriate ledgers to manage obligations and expenditures of funds.

6. The Fiscal Agent in conjunction with the Consortium Executive Director will establish procedures and processes to ensure that all amounts receivable or due to the local workforce area are collected and recorded on a timely basis.

7. The Fiscal Agent will maintain a record of all financial transactions for the WIOA and other funds allocated and expended in the local workforce area.

8. As needed, the Fiscal Agent will assist with cost allocation planning, reporting, invoicing and documentation procedures and other fiscal management procedures.

Financial and Grant Reporting

1. To support the oversight role of the Consortium the Fiscal Agent will prepare and disseminate financial reports on a monthly basis in formats prescribed by the entities to identify revenues, expenditures, accounts payable, accounts receivable and balances and obligations, by funding streams and lower tier sub-recipients.

2. The Fiscal Agent will develop standard financial reports, accessible to the Consortium, its Finance Committee, and its Executive Director.

3. The Fiscal Agent will report total obligations by funding stream on a quarterly basis.

4. On a monthly basis, the Fiscal Agent will provide financial reports to the Consortium Executive Director.

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Exhibit A

5. The Fiscal Agent will coordinate with the Consortium Executive Director to ensure that the parties are informed as to the appropriate expenditure of WIOA funds in conformance with Federal and State Regulations and WIOA provisions, and other rules and regulations such as OMB and FAR and that expenditures of these funds are properly and accurately accounted for.

6. In a timely manner, the Fiscal Agent will work with the Consortium Executive Director to prepare required federal and state financial reports associated with management of grant funds.

7. The Fiscal Agent will be required to prepare financial reports and grant closeouts at the direction of the funding sources.

Auditing of Funds

1. The Fiscal Agent shall arrange for an annual audit of all Consortium funds and provide the Consortium Board with a complete copy of such audit.

Payroll Services

1. The Fiscal Agent shall process payroll for Consortium staff on the same basis as payroll is processed by the Fiscal Agent for its employees, including the payment of all federal and state taxes including federal and state unemployment taxes, social security and Medicare. Such payroll disbursements shall be made consistent with state and federal law requirements.

2. The Fiscal Agent shall enroll Consortium employees in the Virginia Retirement System, Local Choice Health Plan and Workers’ Compensation plan under its name and make payments on a monthly basis to such plans to assure uninterrupted coverage under both benefit plans. If the employees are enrolled in VRS, Local Choice and Workers’ Compensation under the Fiscal Agent’s EIN and employer account, the Fiscal Agent will get written acknowledgment from each plan that the Consortium employees may be pooled (e.g. included as covered employees) under such plans with the same coverage and benefits as provided to Fiscal Agent employees.

3. The Consortium Executive Director will confer with the Fiscal Agent prior to

employment being offered to a new Consortium employee to insure a smooth coordination of employment and benefits.

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Brand Implementation Plan

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 2 of 10

Contents

Introduction ..................................................................................................................................3

Objectives .....................................................................................................................................4

Target audiences ...........................................................................................................................5

Tactics ..........................................................................................................................................6

Additional tactics for specific target audiences ............................................................................7

Projected budget ...........................................................................................................................9

Conclusion ..................................................................................................................................10

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 3 of 10

Introduction

The New River/Mount Rogers Workforce Investment Board (NR/MR WDB) is charged with managing the implementation of the Virginia Career Works Brand in the New River/Mount Rogers Region.

This plan will layout activities for the distribution of the brand to boards and regional partners (presentation and training) as well as the items needed for the visual brand (signage, business cards, etc) and a budget to support the activities and items.

This implementation plan is designed to increase awareness of Virginia Career Works brand with in New River/Mount Rogers Region and to increase traffic to the centers and affiliates. The intended audience is job seekers, regional business, industry and public sector entities (noted in the remaining part of this document as "Businesses”), public officials, the media, area residents, unions, trade & business service organizations. Through this strategic effort, Businesses and job seekers will become satisfied patrons of Virginia Career Works New River/Mount Rogers Region and tell others of its benefits for our community.

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 4 of 10

Objectives

Throughout this implementation process the ultimate goal is to promote the message that Virginia Career Works is the New River/Mount Rogers Region’s vital link between meaningful employment and growing businesses and that through collaboration, various partners, working together can accomplish this goal.

Other outcomes:

• Achieve a positive image of the Virginia Career Works brand to boards, partners, job seekers and businesses.

• Promote the image of Virginia Career Works New River/Mount Rogers Region as a credible, effective, user-friendly System developed cooperatively by Businesses and the public sector.

• Increase utilization of Virginia Career Works New River/Mount Rogers Region physical locations by Businesses and job seekers.

• Increase awareness and support for the Virginia Career Works New River/Mount Rogers Region among public officials, the media, area residents, unions and trade & business service organizations.

• Minimize independent agency/organization appearance.

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 5 of 10

Target audiences

We have identified the following primary and secondary audiences for communication and marketing efforts.

Communication with our primary audiences is critical to the success of the mission. Communication with our secondary target audiences also will be important because our primary audiences live and work in the community, and it will be important for them to hear our messages from a variety of sources/ outlets.

Primary audiences • Job seekers

o Youth o Adult o Dislocated workers o Unemployed o Underemployed

• Businesses o Healthcare o Manufacturing o Transportation/Warehousing and utilities o Construction o Wholesale and retail trade o Hospitality/Tourism o Finance, insurance and real estate o Agriculture, forestry, fishing o Mining o Government o Non-profit

Secondary audiences

o Partners o News media o Public Officials o Residents of the service area

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 6 of 10

Tactics

Overall marketing tactics

Logo and image: A logo and consistent brand has been developed to unify all marketing tools and create brand awareness for Virginia Career Works New River/Mount Rogers Region.

Target: All

Functional signage: The first contact with Virginia Career Works New River/Mount Rogers Region for most people will be when they walk through the door. Signage at the entrance should make clear where to enter. Emphasis should be placed on the specific services available, rather than on the agency or organization providing them. Target: All

Presentation folders: Folders serve as functional tools to promote Virginia Career Works New River/Mount Rogers Region as well as provide a venue for distributing informational materials to any of the target audiences.

Target: Businesses, media, government officials

Brochures: One brochure will be developed describing Virginia Career Works New River/Mount Rogers Region, its services and how business and job seekers can access the system.

Target: Job seekers, Businesses, partners, government officials, media

Internet: The WDB’s current web site should work in harmony with other communication channels (print,) to reinforce important messages. The landing page will be updated to reflect the change of the brand. Facebook, LinkedIn and Twitter pages will be updated and will connect back into the WDB's web site to help build a progressive identify for Virginia Career Works New River/Mount Rogers Region.

Target: Job seekers, Businesses, partners, media

Staff/partner orientations and training: Boards, staff and partner staff can function as "ambassadors" of Virginia Career Works New River/Mount Rogers Region and will receive Living the Brand orientation through face to face and on-line training events. Lapel pins and other brand tools will be given out at orientation completion. Target: Partners, Boards,

Special events: Job Fairs, Expos and other events are key to promoting the brand. After orientations are completed and signage is up, Open Houses will held at four locations (Wytheville, Radford, Galax and Bristol) to highlight the new brand and to build relationships with key constituents and expand visibility and awareness. A portable, trade-show exhibit will permit Virginia Career Works New River/Mount Rogers Region tremendous flexibility in reaching diverse audiences and will approach this important audience when they are active prospects for System programs.

Target: Job seekers, Businesses, media

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 7 of 10

Additional tactics for specific target audiences

Business Specific tactics:

Testimonials: The best evidence of the value Virginia Career Works New River/Mount Rogers Region delivers to businesses is the success stories from those services/interactions. These testimonials will highlight the contributions of Virginia Career Works New River/Mount Rogers Region makes to identifying business solutions and the responsiveness of Virginia Career Works New River/Mount Rogers Region staff to industry inquiries and will be posted on the WDB website and utilized in other promotional materials.

o Chamber communications: Virginia Career Works New River/Mount Rogers Region information will be distributed regularly to publication editors and economic development officials at chambers of commerce in the region. By appearing in chamber communications, Virginia Career Works New River/Mount Rogers Region will gain credibility by associating with other business service organizations. Collateral materials designed for economic development organizations that are trying to recruit new Businesses to the region should also be prepared.

News media Specific tactics:

Media Event: You need to have a reason to get the media out. It is our intent to have Governor Northam come into SWVA during September (Workforce Development Month) to unveil Virginia Career Works New River/Mount Rogers Region (and Southwest Region) and to help us “kick-off” our Work Ready Communities Initiative.

Board & Public Officials Specific tactics:

Spiral Notebook: A hardbound spiral notebook will be distributed to the WDB and CLEO Boards at their annual joint meeting in December. This notebook will carry the Virginia Career Works New River/Mount Rogers Region logo on the front cover and have an additional 3-4 heavy cardboard, full color pages highlighting program information and PY17 program outcomes (including ROI). This notebook will also be given out at other events where businesses and elected officials attend to highlight the workforce system’s value to the region.

Partner Specific tactics:

o Virginia Career Works New River/Mount Rogers Region gear: All employees of partner agencies represented at a Virginia Career Works center will wear badges with Virginia Career Works (and the center name) logos.

o Partner recognition at the completion of Ambassador Training: The efforts of representatives from each partner organizations will make the difference in achieving the Virginia Career Works New River/Mount Rogers Region plan implementation as well as furthering the Values, Mission and Vision on going. At the end of the Living the Brand training, each

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 8 of 10

participant will receive a Virginia Career Works mug and lapel pin, marking their accomplishment.

o There is a Partner Tools section of the Virginia Career Works New River/Mount Rogers Region webpage, because the employees of the partner organizations are some of most important audiences. This section of the webpage houses useful information as well as offer partners an a place to post the My Brand Stories.

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 9 of 10

Projected budget

Activity

Job

Seek

er

Bus

ines

ses

Res

iden

ts

Med

ia

Publ

ic

Offi

cial

s

Part

ners

Est. Cost

Regional Presentation Folder x x x x 3,125.00 WDB Brochures x x x x 600.00 Regional Business Services Flyer x 400.00 Informational Notebooks x x x 1,200.00 Special events (4) x x x x x x 600.00 Pop up Banners (3) x x x x x x 600.00 Table Runners (2) x x x x x x 200.00 Mugs x 600.00 Post-it Notes Card Holder x x 500.00 Mouse Pads x 120.00 Badges x x x x x x 2,100.00 Business Cards x x x x x x 2,755.00 Signage x x x x x x 10,490.00

Website updates /urls /emails x x x x x x 5,160.00 Total Estimated Expense $28,450.00

Prices are estimates at this time. Actual pricing may change, which may change what items are actually purchased. Items in RED will be partially funded by other sources. The amount shown is the amount that will be charged to the Brand Implementation Grant (though it may not be the full cost of the item).

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Virginia Career Works NR/MR Region Brand Implementation Plan Page 10 of 10

Conclusion

This campaign will require the support and participation of all of the Virginia Career Works New River/Mount Rogers Region partners order to achieve the following goals:

• Achieve a positive image of “the” professional, results driven business service organization.

• Promote the image of Virginia Career Works New River/Mount Rogers Region as a credible, effective, user-friendly System developed cooperatively by Businesses and the public sector.

• Increase utilization of Virginia Career Works New River/Mount Rogers Region physical locations by Businesses and job seekers.

• Strive to achieve a seamless job search/hiring process, and thereby bolster our regional economy.

• Increase awareness and support for the Virginia Career Works New River/Mount Rogers Region among public officials, the media, area residents, unions and trade & business service organizations.

• To become a trusted partner to area business, industry and public sector entities.

Job seekers, Businesses, partners, news media, government officials and service-area residents must have an accurate perception of what Virginia Career Works New River/Mount Rogers Region does and how it benefits each of them. mployees of the various institutions that make up Virginia Career Works New River/Mount Rogers Region must share this vision and work toward it every day.

Virginia Career Works New River/Mount Rogers Region performance must exceed customer expectations to assure continued growth.

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Executive Summary – May 16, 2018 Staff Activities

• System Building/Backbone Organization Support o Go Virginia

Member of Region 1 Hire Education Committee Member of Region 2 Workforce Committee Group proposal for Region 2 funding (incumbent worker training & career expo) – funded Group proposal for Region 1 funding (incumbent worker training & career exploration camps) -

tabled

o Ongoing: Work Ready Community Steering Team and regional lead Program development/oversight of the Pathways to the American Dream initiative for Areas 1,

2, 3 & 17 Management Team for the HEART Project (Heart of Appalachia Collaborative Economic

Transition) Working with United Way SWVA to support the Financial Stability Center in Independence Continued support of all four, and leadership of one, Business Solution Units Center of Excellence Board Director’s Member (Chair of the Partner Committee) Montgomery Chamber of Commerce Education and Talent Committee Member NRV Regional Commission and MR Planning District CEDS committee Career & Technical Education Advisory Board member: Bland, Carroll, Montgomery, Smyth and

Washington Counties and City of Radford

• Community Outreach o PEP Meeting 4/5/18 o PATH (Partners for Access to Healthcare) 4/10/18 o Montgomery County EDA Presentation 4/26/18 o Attended Radford CTE Advisory Board 4/30/18 o Attended WRC Academy (#3) 5/2/18 o Hosted Apprentice event 5/8/18 o Giles County IDA Presentation 5/10/18 o Attended WCC Blue Sky Meeting 5/14/18 o Bland County IDA Meeting 5/15/18

• Business Engagement/Outreach

o Wytheville Manufacturing Roundtable 4/11/18 o Podcast with Volvo 4/13/18 o Work Talk Podcast interview w/ Volvo 4/13/18 o Moog – Blacksburg Business Tour 4/25/18 o Wytheville/Wythe/Bland Business Expo 5/1/18 o MEC Industry Tour 5/16/18

• Staff training and development

o General On-going: MOS Certification Training - Administrative Assistant (Della Meadows)

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VBWD One-Stop Report New River/Mt. Rogers Workforce Development Board Wytheville One-Stop Campus and Radford Affiliate Site

Reporting Period: July 1, 2017 – April 30, 2018 (YTD) In alignment with the balanced scorecard approach, each Local Workforce Development Board will forward a quarterly report to the Virginia Board of Workforce Development to include:

Customer Service Job seeker customer satisfaction survey results (% of respondents)

Very Satisfied – 83% Satisfied – 17% "Give them all a raise” “Staff was very kind and helpful” “Thank you " Business customer satisfaction survey results

(% of respondents) Very Satisfied – 100% Satisfied – NA

Operations Number of new “participants” (job seeker customers) for the one-stop

Wytheville – 559 Radford – 2,882

Number of hires attributed to the One-Stop Center Wytheville – 34 Radford - 177 Number of training activities completed 107

Number of workforce credentials attained 107 - 69% of individuals attain a credential

Number of new employers registered in Virginia Workforce Connection (VWC)

Wytheville – 21 Radford - 47 Number of new job orders entered into VWC Wytheville – 1,337 Radford – 2,527 Number of new job orders matched in VWC Wytheville – 1,337 Radford – 2,221 Number of job seekers registered in VWC Wytheville – 30,741 Radford – 11,257 Number of employers served by partner staff

(An employer “served” is one who had a defined workforce need and received a solution developed by one or more One-Stop Partners.)

Wytheville – 1,756 Radford - 583

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Resource Management Narrative which describes adherence to the Resource Management Plan arrangement

Memorandum of Understanding and partner resource sharing meetings are being held. Partner meetings are held regularly to exchange information: 08/02/17 Partner Meeting – 17 Attendees 09/06/17 Partner Meeting – 15 Attendees 12/06/17 Partner Meeting – 21 Attendees 02/14/18 Partner Meeting – 20 Attendees 03/07/18 Partner Meeting – 17 Attendees 04/04/18 Partner Meeting - 18 Attendees Business Services Units in Abingdon, Wytheville, Galax, and Radford continue to be active and participate in sponsored activities including Job Fairs.

Professional Development List of professional development and other activities completed

Professional and other activities completed by staff include: 8/23/17 Unseen Disabilities Presentation 8/30/17 Debt Management 9/27/17 Time Management Training 9/27/17 Trade Session for Jefferson Yarns 11/917 Bland Resource Fair 11/27-30/17 Veterans Conference 12/29/17 Manager and Veteran Staff Employer Visit to Eupepsica 02/19/18 Job Search Secrets Revealed – Guerrilla Marketing 02/20/18 Veterans Activities - DOL 201 Training 02/28/18 Trade Sessions for XALOY 04/05/18 Veteran Resource Fair and EVA Training 04/06/18 Trade Session Xaloy April 2018 Ongoing all month Google G Suite Job Fairs: • 03/28 NRV Job Fair • 04/03 Corning Job Fair • 04/05 & 04/20 Service Master • 04/04 Pyrotechnic By Grucci • 04/09 Virginia Tech • 04/11 Team Nurse • 04/13 Americold & Service Master • 04/18 Averitt Express • 04/18 & 04/19 JoAnn Fabrics • 04/25 Federal Mogul • 04/26 AtWork

Number of frontline staff trained and certified in compliance with State policy

20

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Submitted by People Inc Jonathan Sword is 24 years old and a single parent of a 6 month old baby girl, Landon. Jonathan was employed by a local temp service as a Fuel Assistant (refueling delivery trucks) at KVAT, earning $10.00 per hour. However, since this was through a temp service, he knew that it could end at any time. Jonathan was frustrated by only having temporary employment as he knew he needed to be able to provide for his daughter. KVAT hire Jonathan as a permanent employee after he completed 90 days with the temp service but Jonathan quickly realized that although this was permanent employment; there was no room for advancement within the company without any type of license or credential to operate other equipment. Jonathan was referred to People Incorporated by a former youth client. Jonathan completed the eligibility/enrollment paperwork as well as the TABE and CareerScope assessments. Jonathan’s CareerScope showed that he had both interest and aptitude in physical performing and mechanical. He scored very high levels on all areas of the TABE assessment. At this time, Jonathan was enrolled in the Out of School Youth program. Jonathan immediately began Work Readiness workshops including resume writing and interview skills. Jonathan had expressed an interest in attaining a Commercial Driver License. He felt that if he had the CDL endorsement opportunities for advancement would open up for him. After searching and comparing CDL programs in the local area, Jonathan enrolled in the Commercial Truck Driver program at Tri County Driving Academy. Jonathan had never worked in the transportation field, or driven a large vehicle that required a CDL before; however, he excelled in the program. Before he graduated, he was offered full time employment with Blue Ridge Beverage Company, driving locally. He has since completed his training, obtained his CDL license and is now making $13.75 per hour with a full benefit package as a Truck Driver! “I’m thankful for the opportunity to have a job with good wages and benefits and excited for

the future I can give Landon”.

Jonathan

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This is Arielle Whitmore and she just completed her GED with the Mt. Rogers Adult Education Program provided at the Wytheville Onestop Campus. She had been homeschooled by her mom and decided last spring she wanted to go ahead and get her GED under her belt so she could go to college. Her mom researched through the internet and found the Mt. Rogers Adult Education Program and felt like it would be a good fit for her daughter. She enrolled in the program on July 5, 2017 and completed her GED on February 27, 2018. She originally felt that she would complete the program in a few months but found out as she went on that it was going to take a little longer. Did she give up? NO! She set a goal to finish by her 18th birthday in November. When that date passed she set a new goal for Christmas time. When that date passed she set another goal for February and that’s when she succeeded. Arielle says that the key to her success was “setting daily goals of working on GED academy and practicing skills that she was challenged with”. She admits that she struggled with concepts in math and writing the essay in Reading but she didn’t let that discourage her from continuing to complete her GED. When she didn’t understand something she would ask for help from her teachers who would work through the problems with her and give her tips and strategies to use and redo lessons on GED academy. Her new motto is “practice makes perfect”. She even got her first job through the help of her teachers at Mt. Rogers. We asked Arielle what she enjoyed most about the class and she stated, “the people”. Arielle has now set a new goal of applying to Wytheville Community College and maybe enrolling into the dental hygiene program. She is excited about her future and the opportunities that have opened up for her now she has gotten her GED.

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Area Layoffs and Closures - YTD April 2018

Company Event Affected Employees

Announcement or Effective

Date

Status

Kmart Abingdon, VA

Closure 35 December 2017 Completed

Magic Mart Abingdon, VA

Closure 30 December 2017 Completed

Jefferson Yarns Pulaski, VA

Closure 31 May 2017 Completed

Volvo Trucks North American Dublin, VA

Layoffs 500 February 2017 RESCINDED

Titan International Inc. Saltville, VA

Layoffs 80 December 2017 Completed

Sears Bristol, VA & Kingsport, TN

Closure Not Announced

March 2017 Completed

Southwestern Virginia Training Center Hillsville, VA

Closure 300 June 2018 On-going

Celanese Narrows, VA

Layoffs 27 November 2016 Completed

Kennametal, Inc. Chilhowie, VA

Closure 89 April 2017 Completed

Sandvik Bristol, VA

Closure 70 December 2016 Completed

Norsdon Xaloy Pulaski, VA

Closure 146 December 2017 On-going

GE’s Fairchild Mining Equipment

Glen Lyn, VA

Closure 59 April 2017 Completed

Aegisound Christiansburg, VA

Closure 25 December 2016 Completed

Kmart Wytheville &

Martinsville, VA

Closure Not Announced

December 2016 Completed

Volvo Trucks North American Dublin, VA

Layoffs 800 February & September 2016

Completed

Ball Corporation Bristol. VA

Closure 230 July 2016 Completed

Yokohama Tire Salem, VA

Layoffs 50 October 2016 Completed

General Shale Atkins, VA

Closure 39 February 2016 Completed

Dish Network, Christiansburg

Layoffs 400-450 Media announcement

03/13/18

On-going

Wade’s Grocery, Dublin Closure 42 April 2018 Completed

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PROJECT UPDATE

SUBMITTED BY

People Incorporated of Virginia

05/08/2018

Recruitment/Training – People Inc. staff recruited 15 individuals to participate in

various career training activities primarily designed to upgrade existing skills in the

health care field. Nine (9) participants have completed training and are employed and

six (6) individuals will complete training in May 2018. Training Number Trainees Outcomes

Certified Professional Coder 3 Completed Preparation

Seminar but only 1 passed

certification.

(All are employed with 1

employed in medical field)

LPN to RN Bridge Program 1 Expected Completion

05/2018

Health Information Management 1 Expected Completion

05/2018

Employed Worker to LPN 5 4 – Expected Completion

05/2018

1 – Employed Certified

Assistant Nurse

Employed Worker to Medical

Assistant

5 5 – Certified Medical

Assistant Credential

5 - Employed Medical

Assistant

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PROJECT UPDATE

SUBMITTED BY GOODWILL INDUSTRIES OF THE VALLEYS 4/19/18

Recruitment – Goodwill staff worked with Carilion New River Valley, Lewis Gale-Montgomery Regional Hospital, and various assisted living facilities to identify existing CNA candidates to assess and enroll into T2C to become Certified Medical Assistants. We identified 11 youth and adults to participate in the program. These individuals have completed the enrollment and assessment process. Because we had two individuals drop out, we have recruited two additional participants. We also have enrolled two additional individuals in November bringing the total participant count to 15. Training – Fast Track Health Care provided the CMA training for the first group. 9 individuals began general training in April and began the CMA portion of the training on May 8. Two people have dropped out. One individual left the class due to having to take care of a sick family member. One had some personal changes that required a change in training schedule. individual. Cohort 1 class participants completed clinical rotations. Three students to date have received credentials and have entered training related employment. Two students are employed at Richfield and one is employed at Carilion Clinic. Because of concerns with the training provider, we have now partnered with Virginia Tech Office of Continuing Education and Condensed Curriculum International (CCI), a private training provider that works with many community colleges nationwide. Goodwill has now established a medical training lab in Christiansburg and is hosting the CMA cohort that started on 12/4/17. Four T2C participants enrolled in that cohort. All of them passed the credentialing exam last week and have now entered employment. We had much better success partnering with Virginia Tech and our plan is to hold regular cohorts every three months. Employer Engagement – As a result of the recruitment efforts for the program, we have strengthened relationships with Carilion, Lewis Gale, Med Express, and several assisted living facilities throughout the New River Valley. Enhanced Partnership – As noted earlier, we have developed a new partnership with Virginia Tech and CII, and we have built training capacity for the New River Valley through establishment of the Goodwill Training Center in Christiansburg.

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Business Contacts: 2nd Quarter 2018

April • Assisted with the Regional Healthcare Career Fair in Salem. Participating companies: Carilion

Clinic, Highland Ridge Rehab, Lewis Gale Hospital, Skyline Nursing and Rehab and Wall Residences.

• Participated in a Manufacturing Roundtable Discussion in Wytheville. Participating companies: Mt Rogers IDC, Quadrant EPP, Camrett Logistics, Volvo Group Trucks, Clarke Precision Machine, Vanguard Furniture and Southwest Specialty Heat Treat.

• United Industrial Services: Connected the company with Goodwill’s Adult and Youth programs. Three individuals were interviewed for potential internships.

• Valley Staffing: Company presented to the New River Valley Business Services group, sharing information about the companies they work with, their current openings and how best for jobseekers to connect with them.

• Cogar Manufacturing: Met with company Vice President, Director of Operations and Office Manager to talk about workforce services and Heart Project (with Sam Wolford and Bill Donohue of GenEdge). They are interested in work experiences with WIOA clients that could be available later in the year and will connect them with Goodwill Adult and Youth Programs. They are also interested in NRCC Welding students and will connect any of those that we work with through Pathways. Also sent contact information for the CAD instructor at NRCC, as they have a need for draftspeople. Company is a good fit for the Heart Project and we discussed several possible projects.

• Moog: Coordinated and participated in a Listen & Learn tour of their facility for 14 workforce and economic development partners. Learned about the company as well as talked about workforce needs and hiring processes.

• Highland Ridge Rehab: Coordinated and participated in a Listen & Learn tour of their facility for 12 workforce partners. Learned about the company as well as talked about workforce needs and hiring processes. We also talked about the company’s unique CNA training class; they provide free training to those interested without requiring an employment commitment.

• New River Computing: Enrolled one employee as an incumbent worker in the Pathways Project to participate in Network Administrator training. We are discussing two other possible incumbent workers.

• Assisted in the coordination and facilitation of the Twin County Spring Career Fair in Galax. Participating companies: Access Home Health Care, Allen Providing Health Care Services, Inc., At Work Personnel Services, Blue Ridge Home Health Care, Bottomley Enterprises, Carroll County DSS, Core Health & Fitness, DLP TCRH, DSV Solutions, LLC, Ethan Allen Distribution, Galax Heath and Rehab, Grayson County School Board, Grayson Rehabilitation and Health Care Center, Guardian Industries, Hansen Turbine Assemblies, Heritage Hall - Laurel Meadows, Highland Ridge Rehab Center, Joy Ranch, Klockner Pentaplast, Life Center of Galax, Mohawk, Mountain Valley Hospice & Palliative Care, New River Valley Regional Jail, Oak Hall Cap & Gown, Professional Networks Inc, Pulaski Police Department, Rescare/Creative Family Solutions, River North Correctional Center, RotoMetrics, Senior Home Share, LLC, Skyline Nursing and Rehab Center, Southwest Virginia Home Health, Team Nurse, The Results Companies, US Army,

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Vanguard Furniture, Virginia Conservation Police, Virginia State Police, Virginia Tech Police, Waddell Nursing and Rehab, Wall Residences, Westaff and WorkForce Unlmited

• ProChem: Enrolled one employee as an incumbent worker in the Pathways Project to participate in a customized welding training with the SVAM Center of Excellence. The training is being provided on-site and should result in a AWS (American Welding Society) certification for the employee as well as increasing the welding processes that the company can do in-house.

• Korona Candles: Working with NRCC on a potential training program for 18-20 of their current workers.

• Volvo Trucks: Shared information about the upcoming Apprenticeship Event in Abingdon. Also working with the company to get information needed to work on a customized training option for their Finish Painter position.

• BAE: Talked with their recruiter about possible training options through ToolingU as well as sharing information about the upcoming Apprenticeship Event.

• MEC: Talked with the HR Manager about their need for welders. Shared information about the upcoming Apprenticeship Event. Connected with GenEdge to talk about Supervisor/Leadership Training.

• Woodgrain Millwork: Talked with HR Manager about the Pathways Project and their need for Lean Six Sigma Green Belt training for one of their leadership staff members.

• Electro-Mechanical Corporation: Talked with HR Manager about a possible custom job fair/hiring event at their facility.

• Wize Solutions: Talked with staff about the Pathways Project and other workforce services. • Shared information about job openings for the following: Montgomery County, City of Radford,

Skyline Nursing and Rehab and Pulaski County DSS.

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Jenny Bolte, Project Manager * (540) 838-9400 * [email protected]

PATHWAYS TO THE AMERICAN DREAM

NRMR Workforce Development Board

PROGRESS REPORT April 2018 Year Two began in January with a heavy focus on enrolling new participants and assisting completing participants in job obtainment. Enrollment target for Year Two is 300 with a combined target from Year One of 500. We are on target with our enrollment goals as well as participant type. Enrollments to Date:

Participants Number Enrollments per Industry

Un/Under Employed 382 Healthcare 368

Incumbent 98 IT 7

Manufacturing 105

Total: 480

Enrollments per Occupation:

Healthcare Manufacturing Information Technology

Medical Records and Health Information Technician

24 Industrial Engineering 2 Computer Systems Analyst

1

Registered Nurse 149 Mechanical Engineering 2 Computer Programmer 2

Respiratory Therapist 12 Electrical and Electronics Engineering Technicians

33 Computer User Support Specialist

3

Medical and Clinical Laboratory Technologists

1 Mechanical Engineering Technicians

18 Network & Computer Systems Administrator

1

Dental Hygienist 2 Engineering Technicians 23

Radiologic Technologist 11 Chemical Technicians 1

Emergency Medical Technician and Paramedic

67 Automotive Service Technicians and Mechanics

3

Pharmacy Tech 1 Industrial Machinery Mechanic

6

Licensed Practical and Vocational Nurse

93 Machinery Maintenance 1

Phlebotomist 8 Machinist 2

Welders, Cutters, Solderers, and Brazers

13

Credentials per Industry per Participant (unduplicated count):

Healthcare Manufacturing Information Technology Total

113 54 1 168*

*NOTE: Credential attainment total includes currently enrolled participants not yet exited who are earning multiple credentials. Success toward Project Goals: I. Program Implementation Activity 1: Project Launch: Completed Activity 2: Outreach and Recruitment: Ongoing

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Jenny Bolte, Project Manager * (540) 838-9400 * [email protected]

Activity 3: Enrollment and Training

Deliverable: Status: Eligible and suitable applicants complete Intake process and are admitted into the program. (Y1-2 Goal: 500) 480 1,100 individuals enroll in training. (Y1-2 Goal: 500) 479 935 (85%) participants complete training. (Y1-2 Goal: 361) 155 825 participants complete training and earn credentials. (Y1-2 Goal: 319) 153 619 (75%) of the un/under employed participants complete training and obtain employment in a middle-skilled job. (Y1-2 Goal: 239)

85

248 (90%) of the incumbent worker participants retain or advance in employment. (Y1-2 Goal: 96) 43

Activity 4: Paid Work-Based Learning

Internship 3

On-the-Job-Training 2

Apprenticeship 0

Activity 5: Job Placement

Un/Under Employed 85

Incumbent Worker (Retain/Advance) 43

Median Wage $20.00

Activity 6: Follow-up

Deliverable: Status: Navigator and partners continue to provide coaching, support services, and other supports to participants to facilitate program retention and successful transitions into employment.

352

Follow-up Specialist continues to encourage continued learning and skill development in preparation for career pathway advancement

128

Activity 7: Reporting Ongoing – Reports made monthly to NRMRWDB and/or CLEO Board. Quarterly Narrative and Data Reports submitted on time to the DOL. Financial Reports reconciled monthly with Fiscal Operator. Quarterly In-Kind and Leverage Reports submitted to Fiscal Operator. II. Training Development Activity 1: Career Pathway and Curricula Development/Modification – Ongoing -- 56 Pathways training programs are included on the local area Approved Training Provider List in order to increase access to WIOA and other WIOA partner funding streams. Activity 2: Online Portal Development - In development – Working with Lord Fairfax Community College Activity 3: Prior Learning Assessment System Development - In development – Working with the Council for Adult and Experiential Learning (CAEL) and the Virginia Community College System (VCCS) III. Partnership Development Activity 1: Develop partnerships with Business and Industry, Economic Development, Education and Training, Workforce (WIOA) System, Non-Profits, and Faith-based Organizations - Ongoing – 75 Strategic Partnerships established. IV. Program Evaluation and Sustainability Activity 1: Program Evaluation and Sustainability – Ongoing -- Working with our internal evaluator as well as exploring the possibility of having Virginia Tech’s Office of Economic Development assist with the Impact Study.

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Pathways Award 6,000,000$

Year One Expenditures 962,249$

Obligated - Year Two 1,854,141

Quarterly Expenditures 251,164$

Board 198,495

Area I 19,463

Area III 12,511

Area 17 20,695

-

Year Two Balance 1,602,977$

Award Balance 4,786,587$

New River/Mt Rogers CLEO Board Financial Report

Report Period: 01/01/18-03/31/18

Pathways to the American Dream

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SUCCESS STORY

April, 2018

Pathways to the American Dream Project is Helping Over 100 Nursing Students

in the Region Enter the Workforce this Summer

Over 100 students from Wytheville Community College, New River Community College, and Radford University are graduating this May as Registered Nurses and will take their national certifications in June. These graduates will be entering the workforce this summer, and many have already accepted positions at the following facilities (not a complete list): New River Valley Medical Center, New River Assisted Living, Pulaski Health and Rehab, Pulaski Medical, Lewis Gale

Hospital-Pulaski, Lewis Gale Hospital-Blacksburg, Carilion Family Medicine, Carilion Clinic, Warm Hearth, Radford Health and Rehab, Skyline Nursing and Rehab, and the Child-Adolescent Health Associates of the NRV. Thus far, the median wage for these students is $24.00. Approximately $200,000.00 of Pathways Funding has been allocated for these students with over $2.25 million in leveraged funds.

A Word from one of our Training Partners: “I have seldom seen the dedication and attention that Elizabeth has provided to our nursing students. She has come to our classes to meet with them in person…and has been available by phone and email to accommodate their schedules. She has worked closely with me to keep me informed. It is difficult for students to pay for the many added expenses in a nursing

program. Nursing students can have $3,000 (or more) of additional expenses over students in other majors. This can be a barrier to completing their education and entering the workforce as an RN. This grant opportunity for these students will tremendously help with their transition to practice. I greatly appreciate the work that you all are doing and for working so closely with our students. I sincerely hope that this grant can continue. Thank you to all who have made this possible.” --Dr. Sharla Cooper, Associate Director for Undergraduate Programs, Radford University A Word from Several Participants: “When I entered the nursing program, I never stopped to think about any expenses that would accumulate other than schooling. I had no idea that there were so many fees for testing, applying and being approved to sit for the nursing boards. But here I am facing the ever mounting pile of fees that I face. I currently work part-time, but have had to rely on student loans and a Pell grant to pay for college. Being a part of this project has taken a large weight off of my shoulders and has allowed me to concentrate on this semester, instead of worrying how I am ever going to be able to pay for my after college expenses. This project has been an immense relief, not only in not worrying but also in knowing that I can sit for boards and be able to realize my dream of being a registered nurse. Thank you for the opportunity.” M.D. “It has not been cheap trying to reach my goal of being able to make a difference in people's lives and sign RN behind my name. It is difficult after cutting my hours at work to be able to afford any extra supplies I need,

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along with gas to and from school, and any other bills that I have outside of school. Since I received this financial assistance. I am very thankful as are my family, friends, and coworkers who have all supported me through this journey. I am very excited to report that I have a job offer with a starting pay of $24.75 at Carilion working in the Emergency Room. Thank you so much for helping me see the light at the end of my tunnel. I could not have gotten this far without your help!!” B.W. “I have drained my savings and checking account to make this nursing dream a reality. This financial assistance has allowed me to go take my board in June as soon as I graduate. Otherwise I would have to wait to save up money to go take the board exam. I don't really know what I would have done if I hadn’t gotten the financial assistance. There is no plan B! Since I received Pathways funding, I have already applied to the Virginia Board of Nursing and I am excited about passing my exam so that I can start my dream job as an RN in the operating room. Thank You!” E.C. “It means so much to me to receive this financial assistance. I am a single Mom trying to work when I can, get through school, and take care of two small children. I am very excited to have worked so hard to be able to sit for my boards. I know it is very costly even after graduation, but I have really benefited from this program. I have been offered a Labor and Delivery position at Lewis Gale Montgomery, and I have really benefited from the help with the cost of applications, exams and scrubs. Thank you very much.” E.M. “I love nursing and although I came into this older and feeling at a much bigger disadvantage than others, I feel the personal growth I have undergone throughout this journey is remarkable. However, it still has its challenges. Being a single parent while working and going to school is very hard. We don't have the means to afford many extra expenses. Assistance with extra review materials and NCLEX fees has helped me and my family tremendously. My children have been very patient and understanding during this process, and I owe it to them to do well and succeed! Everything I do, I do for them. I also owe it to my future patients to do the very best that I can do. I am grateful for this opportunity.” C.R. “I am an older adult in the process of a new career change. I have greatly benefited from financial assistance as well as other educational opportunities the program offers. I plan on using my new skills to improve my life as well as the lives of others through a new career in nursing. Pursuing this goal has created a financial burden for me as I struggle to support myself as well as help my teenage son with his educational expenses. Funding from the program has helped me with exam and application fees plus other necessary costs. I have worked hard to stretch my budget throughout nursing school and any assistance I could receive has been greatly appreciated as I pursue this dream of a new life in health care while helping the people of Southwest Virginia. Thank you for this opportunity.” J.M.

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Effective 1/1/18

Travel Reimbursement Request

I hereby certify that on ____________________ I traveled to attend a _______________________________________ meeting scheduled that same date. I am requesting travel reimbursement as follows: __________ X $0.545/mile = $ _______________________ Total Miles Reimbursement Requested ____________________________ Name ____________________________ ______________ Signature Date

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2018 Consortium Board Meeting Schedule

January 17, 2018 March 21, 2018 May 16, 2018 July 18, 2018 September 19, 2018 December 12, 2018 (Joint with WDB)

All meetings will be held on the third Wednesday of alternating months at the Wytheville Meeting Center beginning at 10:00 a.m.