new speedlink christmas specials new data · pdf filetelewave april/may 2008 • no2...

April/May 2008 • No2telewave December 2013 / January 2014 • No.32

New Speedlink Christmas Specials

NEW DATA PACKAGES

2 telewave • December 2013 - January 2014

Sign up for our TalkInternational, and get reduced call charges to selected international destinations. This package is perfect for residential customers who make calls overseas frequently.

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Visit your nearest Teleshop. Call us Toll Free on 1100 or SMS TalkInternational to 060123.

TalkInternational

Editor’s corner ContentsA Happy Christmas With Great Specials!

EditorOiva AngulaContact us for more suggestions and ideas

Telecom Namibia LimitedPO Box 297 Windhoek; Tel: (061) 201 2448 Fax: (061) 201 2074; [email protected]

P2 4G LTE Network Launchedtn mobile to give customers a unique mobile Internet experience

P3 New 4G LTE PlansIncludes first ever prepaid package on a 4G LTE network in Nambia

P4 New Tariffs UnveiledTariffs for local, national and international calls slashed

P8 Mobile Call RatesNew interconnect rates make calling cheaper

P10 Healthy ChristmasThere are many fine Christmas traditions—mince pies, roast turkey, dodgy jumpers—but being healthy is not one of them.

This year has gone by incredibly quickly, and I am left to reflect on the challenges of 2013 and those to come in 2014. It is set to be a busy and interesting year already!

Our interest is to ensure that we continue to provide you and your busi-ness with the most reliable and productive ICT environment according to your needs, and your budget. We hope that you have felt the benefit of that approach during 2013.

This edition brings you a lot of interesting items, from our new tn mobile 4G LTE products and Christmas postpaid and prepaid specials to our Speedlink Christmas specials. More importantly, is our new tariffs for 2014 which should help you save substantially on your telephone bill.

I would personally like to offer my thanks to everyone that has supported us this year and hope that we can continue to play our part in your growth and success in 2014 and beyond.

On behalf of all of us here at Telecom Namibia, I would like to wish you and your family a blessed and safe Christmas and New Year.

Oiva Angula

telewave • December 2013 - January 2014 1

Sign up for our TalkInternational, and get reduced call charges to selected international destinations. This package is perfect for residential customers who make calls overseas frequently.

ShareTalk

Visit your nearest Teleshop. Call us Toll Free on 1100 or SMS TalkInternational to 060123.

TalkInternational

Frans Ndoroma - Telecom MD

Maggy Beukes-AmissBoard Chairperson


“This is yet another milestone in the rich history of Telecom Namibia – which is to-day an iconic national telecommunication asset,” remarked ICT minister Joel Kaapan-da in a speech read by his deputy Stanley Simataa at the launch event held in the capital Windhoek.

The 4G LTE services are available in the capital Windhoek and surrounding areas, as well as Walvis Bay, Swakopmund, Lang-strand and Henties Bay at the coast and Ondangwa, Ongwediva, Oshakati, Ohang-wena and Oshikango in the north of the country.

Telecom Namibia’s Managing Director Frans Ndoroma said the goal was to fur-ther expand the network to other major towns in the near future so customers can experience 4G speeds even while on the move.

“Our 4G LTE is only the latest step to prove Telecom Namibia’s commitment to deliver one of the best networks in the world to Namibian consumers and businesses, backed up by the newest data dongle and

tn mobile launches best 4G-LTE experienceUpgrades nationwide network to HSPA+

affordable data packages,” Ndoroma said.

He said the new 4G LTE network will offer Namibia and Namibians a unique mobile experience with reliable, super-fast Inter-net speeds in key areas of the country.

“We are the first network in Namibia with HSPA+ - or Evolved High-Speed Packet Access - capabilities to deliver speeds of up to 21 Mbps outside 4G coverage areas. This is three times the speed offered cur-rently in the market,” he added.

Telecom Namibia’s Chairperson, Dr Maggy Beukes-Amiss said, “Today we are able to celebrate the completion of the first phase of this multi-million project. Next year will see this infrastructure gradually being rolled out across the country in order to ensure the highest quality of service across the customer base.”

Dr Beukes-Amiss said that the 4G LTE mo-bile broadband network will be the cen-tre of Telecom Namibia’s strategic growth plans in the year ahead.”

tn mobile, the mobile telecommunication division of Telecom Namibia, the country’s premier telecommunications service provider, today launched commercial 4G Long Term Evolution (LTE) mobile broadband services in key areas of the country.


New tariffs effective 1 December 2013

Peak tariff for calls to RSA mobile reduce by 8%

Tariffs for calls to Angola cut by average 8%

Tariffs for calls to international destinations cut by average 9%

Local call tariffs for Callmaker reduce by 15%

Fixed to mobile tariffs reduce from N$1.49 to N$1.29 per minute

FREE and UNLIMITED calling from a landline

Telecom Namibia is set to reduce the basic cost of prepaid voice services when making local and national calls, as well as calls to selected international destinations, with effect from 1 December 2013.

Tariffs changesPeak tariff for calls to RSA mobile destinations will be slashed by 8% while the off-peak RSA mobile and RSA fixed call charges were kept unchanged.

Peak tariffs for calls to Angola, Germany, UK, Portugal, Nether-lands, Sweden, Switzerland, Spain, Australia, France and Kenya will be cut by average 10% while off-peak tariffs to the same destinations will be lowered by average 8.5% for both fixed and mobile destinations.

Call tariffs for the USA and Rest of the World will be reduced by 9% for both mobile and fixed line destinations.

In aligning to prevailing settlement costs, tariffs to call Zimbabwe mobile will be increased to N$ 4.35 and N$ 5.15 per minute for postpaid and prepaid, respectively.

Talk International call plan Telecom has introduced an attractive call plan for international callers. The Talk International package will enable fixed line resi-dential customers (post-paid) to sign-up for a package and ben-efit from preferential tariffs to selected international destinations and bundled minutes.

Customers who sign-up for this call plan can call to all fixed and mobile RSA destinations at only 99c per minute. Calls to Ger-many, UK and USA will be charged at N$1.99 per minute for both fixed and mobile destinations.

Calls to Angola, Botswana and Zambia will be charged at N$ 1.49 per minute for both fixed and mobile destinations.

telewave • September / October 2013 5

Telecom Namibia has unveiled its Global MPLS VPN and Carrier Ethernet products at AfriCom 2013, which took place in Cape Town, South Africa, from the 12-14 November 2013.

The company’s MPLS IP-VPN service enables customers to securely connect international sites to sites in Namibia and SADC for transfer of voice, data and multimedia traffic and vice versa. MPLS IP-VPN provides end-to-end connectivity and allows intranet, extranet and remote access capabilities.

Ethernet service is designed to meet customers’ high speed global connectivity requirements with a high degree of reliability and flexibility to upgrade the bandwidth quickly between geographically dispersed locations, when needed, thereby reducing total cost of ownership.

The new international products will be delivered over Telecom Namibia’s IP-MPLS carrier class network of owned PoPs and in partnerships with international carriers, thereby leveraging their extensive submarine network that offers multiple restoration paths for rerouting traffic in case of exigencies. The service is available with six options for QoS levels ranging from a standard best-effort service to a high quality real-time service.

Global products launched


The Talk International call plan attracts a subscription fee of N$199 per month and customers are awarded 100 FREE min-utes to call international destinations. Activation of the package is FREE of charge.

Fixed to MobileTelecom Namibia fixed to mobile tariffs will be reduced from N$1.49 to N$1.29 per minute effective 1 December 2013.

CallMaker ChargesLocal call tariffs for CallMaker will be reduced by 15%, while Call-Maker national call tariffs for peak and off-peak will be reduced by 16% and 12% respectively.

The Validity Periods for the initial CallMaker starter pack will be revised from 180 days to 360 days.

TalkNet and TalkNet Plus PackagesTelecom Namibia has introduced attractive call plans on its fixed line service. The call plans, TalkNet and TalkNet Plus allows sub-scribers to make FREE and UNLIMITED landline to landline calls during off-peak time, i.e. Every day from 19h00 – 07h00 week-days, and all day for weekend calls and public holidays.

The TalkNet package is bundled with 50 FREE minutes to call na-tional mobile numbers and a preferential tariff of 85c per minute to calling national mobile numbers.

With the TalkNet Plus package, subscribers enjoy 1000 FREE min-utes for landline to landline calls during peak time every day and 100 FREE minutes to call national mobile numbers. A preferential rate of 75c per minute is applicable when calling national mobile numbers.

Flexible payment plans accompany the packages from as little as N$ 169 per month.

tn mobile, the mobile division of Telecom Namibia, is the first operator in Namibia to offer 4G LTE prepaid broadband service to consumers.

This follows the launch of tn mobile’s superfast 4G LTE network and services by the minister of ICT Joel Kaapanda last week.

With the tn mobile Prepaid 4G LTE, users can now enjoy faster data access on their laptops and PCs on tn mobile’s 4G LTE net-work, with theoretical download speeds of up to 100Mbps.

The tn mobile Prepaid 4G LTE is available at N$298 and comes with a Dongle bundled with free 500 MB data. The out of bundle rate is 95 cents per MB.

The service is currently available in Windhoek, Swakopmund, Walvis Bay, Henties Bay, Ondangwa, Oshakati, Ongwediva, Ohangwena and Oshikango.

Outside the 4G LTE coverage area users will be served by tn mo-bile’s 3G HSPA+ network with theoretical download speeds of up to 21Mbps and upload of 5.76Mbps, which makes it the fastest 3G service in the country. “Where the 3G/HSPA+ network is not available our 2G network will do the job. So we always have you covered,” explains Chris Keeping, Chief Mobile Officer at Telecom Namibia.

“We will continue to enhance and expand our 4G LTE network coverage to key towns around the country,” Keeping added.

“Leveraging on our new 4G LTE network, we are glad to offer the country’s first 4G LTE prepaid broadband service. Our prepaid users are now able to enjoy ultra-fast 4G LTE data access and an enhanced

tn mobile brings prepaid broadband users onto 4Gmobile experience,” says Oiva Angula, senior manager for corporate communications and public relations at Telecom Namibia.

“We also offer an uncongested 4G LTE experience in Windhoek with our 4G LTE basestations covering the capital city and surroundings. No other operator has our number of basestations to provide the quality and speed customers want,” Angula said.

Following successful negotiations between Telecom Namibia and Mobile Telecommunications (MTC), the Communications Regula-tory Authority of Namibia (CRAN) has reduced the rates paid by customers to mobile and fixed operators for carrying calls from across their networks. The rates have been reduced from N$0.30 to N$0.20 from 1 November 2013.

The interconnection rate for sms between operators has also been reduced from N$0.20 to N$0.01 across all telecommunica-tion providers.

Interconnection rates in Namibia have been decreased from N$1.02 to N$0.30 since July 2009 for both mobile and fixed operators.

According to CRAN the reduction in rates led to fairer competition, lower prices, better services, more jobs, more investments and an expansion in the market.

“These [new] rates will assist new entrees into the market to be-come more competitive, since the rates reduce the cost operators pay to each other to carry calls and will over a long term period, benefit the consumer who will be paying less for voice calls or sms costs,” said Stanley Shanapinda, chief executive officer of CRAN.

mObiLE CALL rATES SLASHED



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“The average person consumes around 6,000 calories on Christmas day,” says Luise Marino, paediatric dietitian and author of Momen-tums e-cook-book. “That’s enough food for a woman for three days!”

And most people don’t just over-eat on Christmas day. Those left-overs can last for days. More stilton, anyone?A moment on the lips…“Weight gain over Christmas is common,” says Luise. “Come Jan-uary, though, it can be difficult to shift.”

According to the British Dietetic Association (BDA) people gain 2kg, on average, over Christmas.

A lot of people say, well it’s just once a year. What does it matter if I let my hair down? “But don’t use it as an excuse,” says Sian Porter, a dietitian and spokesperson for the BDA. “At this time of year, it’s easy to hide under your layers of woolly jumpers and ignore what’s going on underneath them.”

One way of not letting the eating get out of control, says Sian, is to stick to normal meal times.

How to have a healthy Christmas

Start with a healthy breakfast, preferably one that is going to keep you full for a while, such as porridge oats or a smoked-salmon bagel. That way you won’t be tempted to dip into the snacks as much.

NibblesThe calories in snacks can quickly mount up. A single mince pie packs about 250 calories. A couple of those are equivalent to a quarter of the guideline daily calorie intake for a woman or a fifth of the calorie intake for a man.

“Canapés and crisps can be really high in calories and fat,” says Luise. “Why not use fresh vegetables with low fat dips instead, and rather than putting out crisps, offer bowls of popcorn.”

Chestnuts, dates and satsumas also make healthy, seasonal snacks.

Bird is the wordHowever, snacks are just a side-show. The main event is Christ-mas dinner and although it’s never going to be a low calorie affair, there are ways of making it a healthier meal.

There are many fine Christmas traditions—mince pies, roast turkey, dodgy jumpers—but being healthy is not one of them.


TalkInternationa l

First of all, there’s the bird.“Whatever bird you choose to cook—be that duck, chicken, goose or turkey—they all are rich in protein and fat-soluble vitamins, which are essential for muscle repair and neuron function,” says Abigail Wilson, director of eDietitians. “Of these, turkey is the leaner meat and possibly the healthier option with significantly less fat than duck or goose.”

Before cooking, Luise rec-ommends pricking the skin of the bird so that fat can drain out.

For the non-carnivoreIf you’re a vegetarian, you might want to consider a nut roast, says Abigail. Aside from being rich in healthy unsaturated fats, nuts are also a good source of protein, fibre and a host of micronutrients, in-cluding folic acid, niacin, calcium, magnesium, and potassium. They also contain phytosterols which help to lower cholesterol. Although nuts are a calorie-dense food a recent study, published in the New England Journal of Medicine, found that people who regularly eat nuts are slimmer than those who don’t eat nuts. More importantly, the researchers found that people who ate a daily handful of nuts were 20% less likely to die, from any cause, over a 30-year period than people who don’t regularly eat nuts.

Veg“People often eat the most vegetables in the week when they have a roast, so Christmas dinner is an ideal time for eating lots of veg,” says Sian.

But make sure they’re cooked healthily.

“When you cook your veggies, cook them in the minimum

amount of time with the minimum amount of water,” says Sian. “And use the cooking water to make gravy with, because then it’s like eating soup. You get all the goodness out of it.”

DessertEven dessert doesn’t have to be unhealthy.Although traditional Christmas pudding is high in calories, it is also a good source of fibre, potassium, calcium and magnesium. Just keep your portion size under control and don’t go adding brandy butter or cream. Try custard or half-fat crème fraiche instead.

“If you’re having something rich and creamy, have an alternative,” says Sian. “You can make a big bowl of fruit salad so that people have an option.”

Stay activeWith all that eating, the torpor sets in. But don’t be tempted by the sofa. You might stay there until bedtime. “Try and get out and about to blow the cobwebs away,” says Sian. “Often people finish work, pull up the drawbridge and don’t go out for days. But it’s really important that they remember to be physically active as well.” That doesn’t mean you have to do a Zumba class on Boxing Day. A walk in the park shortly after a meal is a good way to stay healthy. …but don’t forget to have fun!“Christmas is fun, it’s enjoyable, so go for it,” says Sian. “But defi-nitely don’t make it go on and on and on. Enjoy the day, but then it’s business as usual.”

Luise advises an “80:20 approach”, where 80% of the time you are good and 20% of the time you indulge a little.

Go for a brisk 15 minute walk half an hour after your Christmas dinner.

By Clint Witchalls, WebMD Feature - Medically Reviewed by Dr Rob Hicks



Telecom Namibia successfully went live with a new customer billing system on 17 November 2013, to provide better customer service and experience through new and more exciting offers.

New billing system goes live

The New Generation Business Support System (NGBSS) solution was supplied by Huawei Technologies, a global provider of next generation telecommunications network solutions.

With this world class NGBSS solution going live, Telecom Namibia is now able to bill for its postpaid, prepaid and hybrid services in real-time, and in one single bill for all services. This

provides Telecom Namibia with sustainable advantages of rapid time-to-market, cost efficiency, and enhanced customer experience in today’s competitive environment.

The new system enables the company to launch innovative and unique products and services to the market, reduce time to market for new products and more importantly address issues previously experienced by customers around billing.

This solution suite, implemented based on applications of industry best practices, include Customer Relationship Management (CRM), IP Contact Centre (IPCC), Convergent Billing System (CBS), Partner Relationship Management (PRM), Mediation and Provisioning.

The upgrade started from the 17 November at midnight (00:00) until18 November at 03:00.

WINDHOEK BUSINESS AREA

CONTACT NO. SWITCH/CELLPHONE FAX NO E-MAIL ADDRESS DUTY STATION

Jacky Tjihero 061-201 2627 0601009641/0811284252 061-250250 [email protected] Windhoek

Talitha Uinuses 061-201 2662 0601009641/0811284252 061-250250 [email protected] Windhoek

ERONGO BUSINESS AREA

Seth Garoeb 064-412000 0608072499/081389767 064-405699 [email protected] Swakopmund

NORTH-EAST BUSINESS AREA

Alfons Haikera 066-256991 0601008138/0811289855 066-255099 [email protected] Rundu

FAR NORTH BUSINESS AREA

Hilma Simeon 065-223000 0601008814065-222444 / 88610265

[email protected] Oshakati

Bethold Shilongo 065-223029 0601008846/0811247944 065-222444 [email protected] Oshakati

HARDAP BUSINESS AREA

Lynette Bezuidenhoudt

062-521724 08132175562 065-523691 [email protected] Mariental

KARAS BUSINESS AREA

Jackie Basson 063-228663 0608048250 063-224314 [email protected] Keetmanshoop

CONTACT yOUR SALES REPRESENTATIVES



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