July 15, 2013

Covenant Convenience—It’s here! What is it? - A way for employees to have discounts and conven-iences to make life easier! How? – Go to CAREnet (opening page of the Internet) and go to HR Benefits/Employee Discounts Click on Covenant Convenience (first listing on that page). There will be links to business that can help you with grocery shop-ping (yes, it will be done for you!!), automobile repairs/maintenance, etc. You will want to save the phone number of these businesses be-cause you might need them in an emergency. Soon, there will be more discounts available to all Covenant em-ployees so keep checking. ENJOY!!

The Food & Nutrition Department is excited to bring you our new onsite café website. Simply click on the link to get daily and weekly menus, nutritional data, catering information, and give us your feedback. Check back often to find out what’s new in the café. www.aramarkcafe.com/covenanthealth

New Urgent Care Clinic Now Open! The new Urgent Care facility opens today! It is located on 1910 Quaker Avenue. The facility is open from 9 a.m. to 9 p.m. Monday through Friday and 9 a.m. to 6 p.m. on Saturday and Sunday. Come and visit us today!

Next Steps With the Employee Engagement Survey Thanks to everyone who participated in the recent Employee Engagement Survey. Your input is valuable! We would like to take this opportunity to share with you next steps in the process so you understand Covenant Health’s commitment to furthering our connections as a result of the survey. Several months ago, every ministry picked an employee to serve on the St. Joseph Health Action Team. This team approved a plan to communicate survey results, recognize high-scoring departments, and ensure that the organization is accountable to your feedback. Ministry executive teams and leadership teams will soon start reviewing their specific results. By the end of August, all employees will see the survey results from their ministries and departments. These results will help us focus on areas for improvement and recognize areas in which we are doing well. Thank you again for all you do. Without you, we would not be able to continue to carry out our mission of extending the healing ministry in our communities.

ARRINGTON COMPREHENSIVE BREAST CENTER ACBC—Shelly Biggs & the ACBC Team CH Lubbock Adult Inpatient Overall Hospital Rating

CCH Pediatric Inpatient

LUBBOCK ADULT INPATIENT UNITS Heart Center 5 Neurology—Julia Scott, Stephanie Dunkle & Staff Medical ICU—Julia Scott, Susan Stegemoeller & Staff Palliative Medicine-FSOL—Susan Sayari, Sasha Goodwin & Staff South 6 Orthopedics—Susan Sayari, Karen Dean & Staff South 10 Nephrology—Julia Scott, Gary Hamilton & Staff Surgical ICU—Julia Scott, Karen Lambo & Staff West 4 Rehab—Susan Sayari, Christi Robnett & Staff 1 South Orthopedics—Susan Sayari, Staci Marchand & Staff 3 South Antepartum—Marguerite Fallon, Jenny Hensler & Staff 4 North Labor & Delivery—Marguerite Fallon, Ann Smith & Staff 4 South Postpartum—Marguerite Fallon, Jenny Hensler & Staff 5 North Oncology—Susan Sayari, Katrina Perkins & Staff

CCH PEDIATRIC INPATIENT Neonatal ICU—Marguerite Fallon, Courtney McPherson & Staff Pediatric ICU—Marguerite Fallon, Brandy Pitts & Staff

LUBBOCK EMERGENCY SERVICES Pedi Emergency—Tammy Jones, Donna Neel & the Pedi ED Staff

CH PLAINVIEW Plainview Inpatient—Laura Rampley, Amy Soliz & Staff

INPATIENT REHAB THERAPY PT, OT, SLP, TR—Walt Cathey, Rebecca Crabtree & IP Re-hab Therapy Team

CH LEVELLAND Levelland Inpatient

ANCILLARY SERVICES CCH Respiratory Care Services Environmental Services—Brian Harnish, Zac Tollett, Kelly Flippen & the EVS Team Radiology-All Services—Rick Cary, Gerry Mendoza, Linda Hanselman, Lashelle Doss & Staff Transportation—Mary Branscome, Steve Arena & the Trans-portation Team W&C Transportation—Sharon Thiel

COVENANT SPECIALTY HOSPITAL Covenant Specialty Hospital—Walt Cathey, Julie Bell & Staff

5-STAR SUPER PERFORMERS Patient Experience

May 2013 (March 2013 Patients)

Clay Taylor Earns Certified Association Executive Credential

Remember: Covenant Employees can show their name badge ANY day of the week and $1 of the car wash will go towards Covenant Children’s.

Coming to the Lifestyle Center Experience Tabata Bootcamp™!

With Licensed trainer Angie Holder Tabata Bootcamp™ is an 8-week bootcamp program that will get you in the best shape of your life! This program combines the effective-ness of bootcamp fitness with the hottest trend today—High Intensity Interval Training. Tabata Bootcamp™ is specifically formulated to fit every fitness level, from beginner to advanced. Lose inches and sizes, and get the body you want.

What do you get with Tabata Bootcamp? Nutritional support with plans, menus, and recipes Help with implementing lifestyle changes 24 intense workouts Working with you outside of bootcamp hours with daily website

interaction 6 minute daily website workouts Daily nutritional tips

Fitness Facility: Covenant Lifestyle Center Bootcamp Duration: July 29th – Sept. 20th

Class Days & Time: MWF 6:15 – 6:45am Come and get it over with early!

$200 for 24 sessions over 8 weeks

Sign up Today! Only 10 spots available! Call Angie Holder @ 806-787-3305

Reminder: Register Your Staff for Meditech Training

Management may now sign up their staff members for Meditech End User classes. Only those in management positions may sign up and manage staff registrations. If you are in a management position and do not have administrative rights to Healthstream, please contact Pamela Andrews at Pamela.andrews@stjoe.org. She will facilitate all administrative access issues.

For any additional training questions, please call 806-725-4175. End users will have view-only access to the classes on Healthstream; they will not be able to register themselves for the classes.

Click here to read ‘How to Assign an End User Course In Healthstream

Click here to read ‘Course Names By Functional Area Click here to view the MEDITECH Class Legend Click here to view the map of CMC. Click here to view the map of CWC.

ASAE has announced that Clay Taylor, COO/CFO of Covenant Health Plainview has earned the Cer-tified Association Executive (CAE) credential. The CAE is the highest professional credential in the association industry. Less than five percent of all association professionals have earned the CAE. To be designated as a Certified Association Ex-ecutive, an applicant must have a minimum of three years experience in nonprofit organization management, complete a minimum of 100 hours of specialized professional development, pass a stringent examination in association management, and pledge to uphold a code of ethics. To maintain the certification, individuals must undertake ongo-ing professional development and activities in as-

sociation and nonprofit man-agement. More than 4,000 association professionals cur-rently hold the CAE credential. The CAE program is accredited by the National Commission for Certifying Agencies (NCCA). For more information about ASAE, visit www.asaecenter.org.

$5 JEWELRY SALE

Covenant School of Surgical Technology will be sponsoring a $5 jewelry sale. Come by and find great selections of jewelry and much more. The sale will take place July 22-25 at the following locations: Monday, July 22nd – Covenant Medical Center 7:00 am – 5:00 pm in the Brewer Room Tuesday July 23rd - Covenant Medical Center 7:00 am – 5:00 pm in the Brewer Room Thursday, July 24th – Covenant Women’s and Children’s 7:00 am – 5:00 pm in the Arnett Room The sale benefits the Scholarship Fund for the school. Payroll deduction is available. All major credit cards and cash will also be accepted as payment.

CMC ED – Erin Gafford Cardiac Services Unit – Isolde Simmons Case Management – Kent (Cyril) Keith Case Management – Bettina Cox (April) Dialysis – Destiny Peralta Equipment Distribution – Barbara Debusk Equipment Distribution – Andy Lopez EVS (CMC) – Naomi Garza F&N (CMC) – Josie Kyles HC5 Neurology – Stacey Bodine Laboratory (CMC) – Donna Rayburn LifeStyle Centre – Erin Smith Lobby (CMC) – Jamie Johnston Palliative Medicine – Virginia Salazar Patient Accounting – Wendy Florence Patient Experience – Carey Bailey Pharmacy (CMC) –Bonnie Craver Radiology (CMC) – Yoalys Reyes Respiratory Care Services (CMC) – Jessica Nicholas South 5 Intermediate Care – Brianne Wilson South 6 Orthopedics – Jessica Maxwell South 8 CICU – Kristen Cox South 8 CICU – Essie Alvarado South 9 General Medicine – Macy Moses

South 10 Nephrology – Marcy Overbeck Staffing Office Operations- Tori (Victoria) Ximenez Therapy - Acute Rehab – Patrick Arenivar Therapy - IP Rehab – Jill Davis Rider Therapy – OP Rehab – David Frishman Therapy – Rehab Administration – Missy Caporale Transportation – Khadijah Muhammed West 4 Rehab – Josie Burbos 1 South Orthopedics – Emily Sellers Antepartum – Heidi Gresham Behavioral Health Services – Lita Rodriguez JACC – Sylvia Castillo LICU – Theresa Garza Mom/Baby – Janice Tow Oncology – Hiral Bhatka Pedi ED – Kaci Thompson Pediatrics – Stevi Britton PICU – Heidi Walton Radiology (W&C) – Michael Marriott Respiratory (W&C) – Marisa Winter CH Levelland - Sheila Alcazar Specialty Hospital:

1st Fl Administration – Allison Phillips 2nd Fl – Annette Gilliam

These individuals were recognized by patients, peers, and physicians for living out our values and providing sacred service that makes an extraordinary difference. Each Hero receives 2,500 points in Covenant’s Employee “Total Points” Program. Appreciate and thank others for going the extra mile by filling out a HEROES card and placing it in a wooden Heroes box located at the elevators. For questions or information, please call 725-4073.

Covenant Health - May 2013 Heroes

SJH Institutional Review Board Launched Another milestone of the Research Value Imperative was reached, supporting our values of Justice and Excellence, with the launch in May of the SJH Institutional Review Board (IRB) committees. The IRBs include representation from all ministries conducting research and are responsible for protecting the rights of human subjects who participate in research studies conducted across SJH, consistent with our values and regulations. The IRBs are part of the new SJH Center for Clinical Research, comprised of the Central Office of Research Administration (CORA) and Human Research Protection Program (HRPP) Office, which has positioned SJH to be an innovator and support excellence in patient care in clinical research. “We are already seeing the early benefits of this new structure, including expansion of ministry participation, identification of new research opportunities, and improved compliance with complex regulations,” said Margaret Hambleton, executive sponsor of the Research Value Imperative. Since its formation late last year, the center has established a team of experts, developed standardized policies/procedures, implemented new software system to support IRB submissions, and formed the new IRB committees. In addition, the center is now overseeing administrative management of more than 400 existing studies from across the system and collaborating with the designated Institutional Officials (IO) at each ministry. For more information or if you have an interest in exploring clinical research opportunities, please contact Vicki Slone, executive director of the center, or your local ministry IO, Dr. Craig Rhyne.

Contest Corner Each week until ‘Go-Live’ we will ask a question con-cerning the implementation of MEDITECH EHR. The first person to email Whitney Bryant at bry-antw1@covhs.org with the CORRECT answer will win a prize. Make sure you read all the information in The Huddle each week. It will help to answer the questions correctly. This week’s question is simple: When does MEDITECH staff training begin?

Join the Texas Tech Club During Healthcare Appreciation Month Join the Texas Tech Club during Healthcare Appreciation Month and receive: Waived initiation fee Lunch for 2 Member Event for 2 Sunday Brunch for 2 Tailgate Tent Package for 2 All new members who join in July will also be entered to win a football autographed by Coach Kliff Kingsbury! The entire month of July, in appreciation for all that you do, you are invited to join the Texas Tech Club with a waived initiation fee (up to a $500 value). You will also receive the welcome package above. Please call Krista Melcher 806 742-4515 krista.melcher@ourclub.com or Ryan Hulme 806 742-4516 ryan.hulme@ourclub.com to Join Today!

Covenant Health has partnered with Strategic Healthcare Group to implement our Blood Management/ Transfusion Safety Initiative across the system.

Strategic Healthcare Group LLC is the leading provider of blood management consulting and informatics, partnering with the U.S. blood collection industry, hos-pitals and health systems nationwide to improve blood management and utiliza-tion using their acclaimed Strategic Blood ManagementTM system.

Strategic Heathcare Group is a physician-led company that is uniquely qualified to help implement effective healthcare practices because of the clinical backgrounds of its staff and their collective experience leading and sustaining large scale change initiatives.

As a company, Strategic Heathcare Group supports the following core princi-pals in its solutions for healthcare organizations: quality, safety, advocacy and stewardship.

Strategic Healthcare Group can help position providers as national patient safety and quality leaders as well as improve operational efficiencies across each hospital.

The Strategic Blood ManagementTM System helps hospitals improve blood utilization, reduce costs and improve transfusion safety through its three core ser-vices :

Blood management audit and benchmarking

Blood management program development and support Blood management UniversityTM web-based training system There will be more information to come about our partnership with Strategic Healthcare Group and the educational opportunities that will be available to us as we start our journey with Blood Management and Transfusion Safety.

Blood Management/Transfusion Safety Initiative

The Schwartz Center Rounds®

In April, Covenant started offering a regular forum for its employees and physicians to openly and honestly discuss the most challenging emotional and social issues they face in caring for patients and families. Schwartz Center Rounds is a program of the Schwartz Center for Compassionate Health-care, a national nonprofit dedicated to strengthening the relationship between patients and caregivers. Unlike traditional medical rounds, the focus is on the human dimension of healthcare. Caregivers share their experiences, thoughts, and feelings on a range of topics drawn from actual patient cases. We invite you to attend Covenant’s next Schwartz Center Rounds case:

“A Medically and Socially Isolated Mother Who Died with her Newborn by her Side”

Wednesday, July 17, 2013 Noon-1:00pm (lunch will be served)

Knipling Education and Conference Center Registration preferred, but not required

To Register: https://cmetracker.net/CHS/ · Call - 806.725.3105 · E-mail - cme@covhs.org

Panelists: Bill Atkinson, MD Mike Palmentera, RN, CCRN – MICU Veronica Estrada, MSN, RN – Antepartum Jamie Roney, BSN, RN, BSHCM, CCRN – Sepsis Coordinator

For more information, please contact Jim Schneider at 725-0432 or Holly LaFebre at 725-4555. About The Schwartz Center for Compassionate Healthcare The Schwartz Center for Compassionate Healthcare (www.theschwartzcenter.org) reflects the vision of Ken Schwartz, a Boston healthcare attorney who died of lung cancer at the age of 40 and found that what mattered to him most as a patient was the compassionate care he received from his caregivers, which he said “made the unbearable bearable.” He established the Schwartz Center just days before his death to ensure that all patients receive compassionate care. In addition to sponsoring Schwartz Center Rounds, the Schwartz Center develops and funds other innovative pro-grams, recognizes and honors caregivers who demonstrate extraordinary compassion, and works to make compassionate care a national healthcare priority.

Accreditation Statement: Covenant Health is accredited by the Texas Medical Association (TMA) to provide continuing medical education for physicians.

Physician Credit Designation Statement: Covenant Health designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the

extent of their participation in the activity. Nurse Credit Statement:

Covenant Health is an approved provider of continuing nursing education by the Texas Nurses Association, an accredited approver by the American Nurses Credential-ing Center’s Commission on Accreditation.

Facilitatedby:JimSchneider,M.Ed., MAHCMPhysicianLeader:NaiduChekuru,MD

Currently ...When the charts are outside the room, we often take care of several patients before documenting care.

Sometimes we can’t find charts or clearly read the notes or orders. Because there is not one central, easy way to search info, we spend time searching our patient’s chart for allergies and history. Our patients are often asked the same questions several times.

MeDIteCH eHr enhancing Our Patient Care: Documentation

after sePt. 1 ...When you document at bedside, you are immediately done and content is accurate - and no waiting for chart. It’s also easy to locate and clearly read patient’s history, allergies, most current vital signs, medications and physician orders. Patient information is retained in a permanent record and can be accessed if needed from any Covenant or St. Joseph Health ministry.

Do, Document, Done...and spend more time with your patients.

MEDITECH Staff TrainingBegins Monday, July 15!Ask your manager for your specific training days, times and locations.

Important notes: —Everyone will need their AD (email/computer) username and password for training. If you do not have this information, please call the help desk at 806.725.5555.

—Attendance at all scheduled training sessions is expected. If an absence is anticipated, please give 24 hour notice by calling 806.725.4175.

—Visit the staff section of www.CovenantEHR.com for the MEDITECH training class legend and maps of the Covenant Medical Center and Women & Children’s facilities.

—Please call 806.725.4175 with any training-related questions.

See you in the classroom!

Classroom etiquette:

*Please be on time. Classroom

doors will close 10 minutes after

the start time.

*Scrubs or business casual attire

is expected.

*For longer classes, there will be

a 45 minute lunch break; please

plan accordingly.

*All beverages brought into the

classroom must have secure lids.

It’s finally here ...and it’s time to prepare

What is Covenant Children’s

Safety Playbook?

PATIENTS’ LIVES ARE YOURS

In an eort improve quality and make Covenant Children’s the safest hospital for our communities’ children, we celebrate and adopt Solutions for Patient Safety as our “safety playbook.” Originally launched by Ohio children‘s hospitals, in 2009 , this initiative has proven to SAVE LIVES and REDUCE COSTS essential for today’s health care.

Solutions for Patient Safety (SPS) provides groundbreaking roadmaps by building on our nation's best practices and cross-hospital collaboration. Join us as we rally our teams to drive down health costs and improve patient outcomes.

Women & Children’s Café Menu

WEEK 1

Monday Tuesday Wednesday

Thursday

Friday

Saturday Sunday

Eggs, two sausage patties, and a biscuit

$3.49

One biscuit with gravy, two sausage patties, and

hashbrowns $3.49

Eggs, two sausage patties and two pancakes

$3.49

Two orders of bacon and two orders of French toast.

$3.49

Eggs, ham, hashbrowns, and a biscuit with gravy

$3.49 N/A N/A

Chicken Double Noodle

Cream of Broccoli

Beef Barley

Cream of Mushroom

Cream of Tomato

Chicken Tortilla Soup

Beef Rice Soup

Minestrone Soup

Texas Chili

New England Clam Chowder

Chicken Double Noodle Beef Barley Soup

Chicken Carinthia

Fried Shrimp

Cavatappi

Chicken with Apples

Dijon Meatloaf

Vegetarian Quesadilla

Cheese Enchilada

Beef Taco’s

Spinach & Mushroom

Chicken Fried Steak

Chicken Dijon Vegetarian Stuffed

Peppers

Fried Catfish

Bombay Chicken

Vegetarian Lasagna

Salisbury Steak

Chili Spiced Tilapia

Chicken w/Tomato Wine Sauce

Chicken Fried Steak

Fried Okra

Broccoli

Glazed Carrots

Black Eye Peas

Harvard Beets

Turnip Greens

Fried Okra

Broccoli

Mexican Corn

Southern Cabbage

Glazed Carrots

Spinach w/Almonds

Harvard Beets

Fried Okra

Broccoli

Mexican Corn

Green Beans

Peas & Carrots

Harvard Beets

Broccoli

Carrots

Green Beans

Sweet Potato

Rice Pilaf

Yellow & Green Zucchini

Mashed Potato

Jasmine Rice

Peas & Carrots

Refried Beans

Spinach Rice

Green & Yellow Squash

Mashed Potato Cream Gravy

Roasted Corn

Hush Puppies

Brown Rice

Mashed Potato

Cream Gravy

Mashed Potato

Cream Gravy

Cobbler Dumpling Cobbles Cobbler Cobbler Cobbler Cobbler

Baked Potato

Taco’s with all of the fixing’s

Baked Potato

Breaded Wings

Baked Potato

Taco’s with all of the fixings

Baked Potato

Baked Potato

West Side Café Menu

July 15th – 21st

Monday

Tuesday Wednesday

Thursday

Friday

Saturday

Sunday

Eggs, two sausage patties, and one biscuit

with gravy. $3.49

One biscuit with gravy, two sausage patties and

hashbrowns $3.49

Eggs, two slices of ham and two pancakes.

$3.49

Two slices of bacon, and two slices of French toast

$3.49

Eggs, ham, hashbrowns, and a biscuit with gravy

$3.49 N/A N/A

Chicken Double Noodle

Wild Mushroom Soup

Beef Barley

Wild Mushroom Soup

Cream of Tomato

Wild Mushroom Soup

Chicken Tortilla Soup

Wild Mushroom Soup

Wild Mushroom Soup

Boston

Clam Chowder

Wild Mushroom

Soup

Wild Mushroom Soup

Chicken Carinthia

Fried Shrimp

Apple Mulligatawny

Dijon Meat Loaf

Cheese Enchiladas

Beef Tacos

Chicken Fried Steak

Chicken Dijon

Fried Catfish

Bombay Chicken

Salisbury Steak

Chili Spiced Tilapia

Chicken w/ Tomato Wine

Sauce Chicken Fried

Steak

Cavatappi Pasta Vegetable Quesadilla Mushroom Spinach Strata Stuffed Peppers Vegetarian Lasagna Chef's

Choice Chef's Choice

Rice Pilaf Caribbean Sweet

Potatoes

Fried Okra

Mashed Potatoes

Cream Gravy

Brown Rice

Roasted Potatoes

Fried Okra

Mexican Corn

Glazed Carrots

Southern Style Cabbage

Spinach

Hush Puppies

Roasted Corn w/ Tomatoes Fried Okra

Mashed Potatoes Cream Gravy

Roasted Corn

Mashed Potatoes

Cream Gravy Parslied Carrots

Southern Green Beans

Lemon Zest Broccoli

Glazed Carrots

Spinach

Green Beans & Carrots

Mexi-Corn

Refried Beans

Green Peas & Carrots

Spanish Rice

Mashed Potatoes

Cream Gravy

Zucchini & Yellow Squash

Brown Rice

Lemon Zest Broccoli

Harvard Beets

Peas & Carrots

Southern Green Beans

Harvard Beets

Broccoli, Tomato, and

Onion

Stuffed Chicken Breast

Yukon Mashed Potatoes

Roasted Root veggies

Beef & Veggie Pot Pie

Multigrain Pilaf

Apple Stuffed Pork Chop

Quinoa Grecian Salad Lemon Broccoli

Herb Chicken Breast Parmesan Mashed

Potatoes Soy Sesame Kale

Salmon Cilantro Burgers

Israeli Couscous