new version! -- where is content management headed?
TRANSCRIPT
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WHAT’S THE FUTURE OF CONTENT MANAGEMENT?
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HINT: THINK BIG
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● President, AIIM ● Technology and Associa:on
evangelist ● Author:
● 8 Things You Need to Know series ● Informa7on Chaos vs. Informa7on
Opportunity ● OccupyIT: A Technology Manifesto ● Content Management 2020 ● Digital Landfill blog
● @jmancini77 ● hCp://info.aiim.org/digital-‐landfill
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DIGITAL DISRUPTION
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The 3 DISRUPTERS
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RESOURCE CHECKLIST (all free; just click on them!)
The Digital Office: Improving the Way we Work What Will it Take to be a NextGen InfoPro? Paper-Free Progress: Measuring Outcomes
DISRUPTER #1 -- CONSUMERIZATION is transforming what users expect from applica:ons and
how we deliver them.
DISRUPTER #2A & #2B -- CLOUD AND MOBILE are crea:ng an expecta:on of anywhere, any:me access and transforming how we engage with customers and employees.
DISRUPTER #3 -- THE INTERNET OF THINGS is genera:ng massive amounts of new data and informa:on,
crea:ng enormous new challenges and opportuni:es.
10 THE DIGITAL STAKES ARE RISING…
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WHAT DOES IT MEAN WHEN…
12 Source: IBM Insight Conference
THE LARGEST TAXI COMPANY IN THE WORLD
OWNS NO CARS.
13 Source: IBM Insight Conference
THE LARGEST CONTENT PLATFORM IN THE WORLD
CREATES NO CONTENT.
14 Source: IBM Insight Conference
THE LARGEST BOOKER OF ACCOMODATIONS IN THE WORLD OWNS NO HOTELS.
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IT MEANS DIGITAL IS NOW THE WORLD’S CURRENCY.
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AND EVERY BUSINESS, NO MATTER HOW WELL ENTRENCHED, COULD
BECOME THE NEXT BLOCKBUSTER.
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CONTENT MANAGEMENT IS AT THE HEART OF THE REVOLUTION.
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BUT IT NEEDS TO EVOLVE TO THE NEXT LEVEL – AND THINK MUCH
BIGGER.
WHY does “ECM” no longer seem to fit?
More than half of organizations (52%) are working towards a company-wide ECM capability, but only 14% have completed it.
2015 – AIIM “ECM Decisions”
61% of organizations with ECM systems have no connection between those systems and their ERP/finance systems.
2015 – AIIM “ECM Decisions”
Only 39% have some degree of mobile access to their ECM systems.
2015 – AIIM “ECM Decisions”
62% of organizations with ECM systems are still strongly reliant on their file-shares.
2015 – AIIM “ECM Decisions”
60% of organizations with ECM systems say… “Gaining user adoption has been a big problem for our ECM project.” 2015 – AIIM “ECM Decisions”
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The future of Content Management Is being shaped by 3 forces…
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1 – The “appification” of business processes.
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“Enterprise” solutions are being bought by the drink, and assembled with no-code or
low-code solutions.
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2 – Analytics.
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We finally have tools to understand all of the mysterious “dark data” in our organizations
and extract value from it.
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3 – Infonomics.
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“Infonomics” means information assets have value and must be managed, secured,
optimized, and protected like any other business asset.
32 Source: IBM Insight Conference
Content and Information Management are key to turning Digital Disruption into
Digital Opportunity.
33 Source: IBM Insight Conference
Find out how at #AIIM16.
CLICK HERE FOR DETAILS.
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RESOURCE CHECKLIST (all free; just click on them!)
The Digital Office: Improving the Way we Work What Will it Take to be a NextGen InfoPro? Paper-Free Progress: Measuring Outcomes