new vim plus aog & rg user guide - w3.airbusdoc.com · new vim plus aog & rg user guide ......

User guide

New VIM plus AOG & RG

April 2015 User guide - VIM plus AOG & RG - V1

© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document.

The Vendor Information Manual plus Aircraft On Ground and Repair

Guide is a web-based tool enabling relevant Supplier Support contact

details, including repair stations, spare stock locations and distributors to be

stored and updated on-line by Suppliers.

This information is provided in real time to Airbus Customers on

AirbusWorld.

The service objective is to update Contact Data for Supplier Support

Activities for our Customers with the following benefits;

• Provide up to date contact information to Airbus Customers;

• Market Suppliers geographic support capabilities;

• Meet Airbus Component Data Instruction Manual requirements (CDIM).


What is it? (1/2)


What is it? (2/2)

Suppliers provide data as part of their contractual commitment to assist

customers to contact them for in-service support, ordering spares, repairs

etc... this data is then published by Airbus on a regular basis in the Vendor

Information Manual (VIM).

This was expanded for US support activities to include Part Number

information AOG-RG. Previously, suppliers faxed changes to Airbus who

made revisions to the VIM.

This service enhances this process by enabling suppliers to make direct

updates, whilst also expanding the data to include the repair and stock

locations for each region, North America, Europe, Africa, Middle East, Asia...

for individual LRUs and components.



Why VIM plus AOG RG has been re-designed?


• Current tool updated yearly (pull mode) and was not enough reactive

• Exchange process heavy, excel file exchanged with the suppliers

• Access via Airbus World only for airlines

Revamping reason

• Manage the update of data by themselves in the real time within the tool

• Direct interaction with Airlines customer which can notify directly to supplier an error.

• Accuracy of the data improved

• Access via Airbus Supply

Benefits for suppliers

• Accuracy of the data improved

• Enhance reactivity of the updates (updated on line)

• Interaction possible with the suppliers via notification email

• Harmonization with the other Airbus World tools

Benefits for customers


VIM plus AOG & RG – roles


Airbus’ Customers Airbus’ Suppliers

VISITOR CONTRIBUTOR

• Access through AirbusWorld

• All Airbus’ Customers: Airlines,

Leasing companies, MRO

• Read only access

• Possibility to flag an error by

notification to suppliers, copy Airbus

VIM administrators

• Access through AirbusSupply

• All Airbus’ suppliers

• Read/Write access

• Notification reception


Airbus’ Customers – Main functionality

Provide a way to access and consult all information available in the

VIM plus AOG & RG application.

• How to access the VIM plus AOG & RG application through

AirbusWorld?

• Generals and how to search for an item?

• How to perform an export?

• How to report an error using the notification feature?


VISITOR


How to access the VIM plus AOG & RG application? (1/4)

VIM plus AOG & RG application is available on a visitor role to suppliers through

AirbusWorld under:

All services >> Material Management >> Vendor Information Manual plus AOG and

Repair Guide


VISITOR



Any AirbusWorld page >> my On-line Services >> VIM + AOG & Repair Guide


VISITOR



Through Material management community >> Supplier Support Management>>

Contracts & supplier information >> Vendor Information Manual (VIM) plus Aircraft On

Ground Repair Guide


1

2

VISITOR



Material management community >> Supplier Support Management>> Contracts &

supplier information >> Vendor Information Manual (VIM) plus Aircraft On Ground

Repair Guide


3

VISITOR


Generals and how to search for an item?

Searched item result list

Navigation by tab


Advanced search engine

“SEARCH” by item: Part Number / Designation / Supplier Name / Cage Code / Repair Station / Stock Location

“SAVE”: Save search items and labelled this search

“RESET”: clear the search items

“LOAD”: fill in the search items with the search items saved

Filter feature (by ATA chapter, AC type,

country, certification & region)

Consult the online help

Warning: Don’t forget to click on “SEARCH” button after using RESET, LOAD and FILTERING buttons

VISITOR


How to perform an export?


Click on export

Then choose if you want an extract of import one or all

the tabs

And select the format you want

Click again on export to achieve the

action

VISITOR


How to report an error? (1/3)


1/ If you identify an error on a data (example here for a contact) click on report an error

2/ Click on OK to move on after the message asking you to select the concerned row

VISITOR




3/ Select the concerned row

3/ Select the wrong fields you identified (then the supplier in

charge will be notified and able to correct the error)

4/ Click on save to achieve the action

* Note: click on « Alert me » if you want to be notified (by e-mail) once the error is corrected by

the concerned supplier

VISITOR




5/ Once the error reported the row stays coloured till the supplier takes the correction

VISITOR


Airbus’ Suppliers – Main functionality

Provide a way to access, manage and consult all information managed

within VIM plus AOG & RG application.

How to access the VIM plus AOG & RG application through

AirbusSupply?

How to search for a supplier, part number, cage code, designation, repair

station or stock location?

How to manage (add or edit) a contact, PN or support station?

How to perform an import?

How to perform an export?

How to manage the notification feature?

How to consult help online?


CONTRIBUTOR


How to access the VIM plus AOG & RG application?

VIM plus AOG & RG application is available on a contributor role to

suppliers through Airbus Supply under:

Services >> Vendor Information Manual plus AOG and Repair Guide


CONTRIBUTOR


How to access the VIM plus AOG & RG application?

VIM plus AOG & RG application is also available on a contributor role to suppliers

through Airbus Supply under:

Services >> Ensure Customer Support >> Supplier Support Management


1

2

3

CONTRIBUTOR


How to search for an item?

Searched item result list

Advanced search engine by item:

Part Number / Designation / Supplier Name /

Cage Code / Repair Station / Stock Location

Navigation by tab


CONTRIBUTOR


How to search for an item ?

Advanced search engine

“SEARCH” by item: Part Number / Designation / Supplier Name / Cage Code / Repair Station / Stock Location

“SAVE”: Save search items and label this search

“RESET”: clear the search items

“LOAD”: fill in the search items with the search items saved


User preferences filtering

Available filters by ATA chapter, AC type, country, certification and region

User preferences are saved even if you close the application

Warning: Don’t forget to click on “SEARCH” button after using RESET, LOAD and FILTERING buttons

CONTRIBUTOR


How to add a contact?

Click on “Add”

Fill in the whole mandatory fields at least (*)

Select “save” to finish


For suppliers with several cage code choices; make sure

selecting the relevant

CONTRIBUTOR


How to consult, edit & update and delete a contact?

Edit & Update contact

information

Consult contact information details

Delete contact information


CONTRIBUTOR


How to add & edit a PN, repair station, stock location and distributor

All the steps are similar to the ones described on the previous slides.

In order to access to the other data (PN, Repair Station, Stock Location,

Distributor) select one of the following tabs:


Note: General Information data cannot be updated by yourself.

If you want to update General Information data, please contact

[email protected]

CONTRIBUTOR


How to add a repair station or stock location


For suppliers with several cage code choices; make sure

selecting the relevant

Fill in the whole mandatory fields at least (*)

“R” = PN associated to Repair Station and only visible in “Repair Station” tab

“S” = PN associated to Stock Location and only visible in “Stock Location” tab

“RS” PN associated to Repair Station and Stock Location and visible in two tabs “Repair Station” and “Stock Location”

CONTRIBUTOR


How to perform an import? (1/3)

Excel template for data import available through AirbusSupply as described below:

Services >> Ensure Customer Support >> Supplier Support Management


1

2 3

This template is different than the one that

suppliers used to fill and provide for the

previous VIM plus AOG & RG tool.

Only this new template has to be

imported into the new VIM plus AOG & RG

tool. The old one isn’t compatible.

CONTRIBUTOR




CONTRIBUTOR



Upload the new Excel template

Select import to finish

Select the data involved in the import


Please be advised that all data displayed into the VIM plus AOG &

RG will be replaced by the data of the imported file !

CONTRIBUTOR


How to manage notifications? (1/3)

When an end user (airline) reports an error, you’ll get a notification through an e-mail

as the one here below.


[email protected]

CONTRIBUTOR



Once you get the notification go to all notifications to correct the errors

Click on All notifications


CONTRIBUTOR



Correct the error by editing the relevant line

Save after correcting the error

The notification linked to the error corrected is deleted


CONTRIBUTOR


How to access the help online?


CONTRIBUTOR


Support Contact


ANY QUESTION? send an email to [email protected]


© AIRBUS Operations S.A.S. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of AIRBUS Operations S.A.S. No intellectual property rights are granted by the delivery of this document

or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of AIRBUS Operations S.A.S. This document and its content shall not be used for any purpose other than that for which it is

supplied. The statements made herein do not constitute an offer. They are based on the mentioned assumptions and are expressed in good faith. Where the supporting grounds for these statements are not shown, AIRBUS Operations S.A.S will be pleased to

explain the basis thereof. AIRBUS, its logo, A300, A310, A318, A319, A320, A321, A330, A340, A350, A380, A400M are registered trademarks.


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