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New Ways of Working ----- Virtual Worlds RobinTeigland Karinda Rhode in SL Stockholm School of Economics www.robinteigland.com nordicworlds.net November 2011

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My lecture for Marleen Huysman's class on "New Ways of Working" at VU Amsterdam in Nov 2011. More info on virtual worlds at www.nordicworlds.net.

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Page 1: New Ways of Working -

New Ways of Working-----

Virtual Worlds

RobinTeiglandKarinda Rhode in SLStockholm School of Economicswww.robinteigland.comnordicworlds.net

November 2011

Page 2: New Ways of Working -

Today’s schedule

Time Event

9:00 - 9:15 Welcome

9:15 - 10:00 Tour of SSE Island and Redgrave

10:00 - 10:15 Break

10:15 - 11:00 Presentation and Discussion

Page 3: New Ways of Working -

International, multidisciplinary team

− Denmark, Finland, Iceland, Norway, Sweden, USA

− Academia, Industry, Public Sector Objectives

− To explore how entrepreneurs and SMEs can use VWs to improve competitiveness

− To create a Virtual Center for VW Entrepreneurship & Innovation

March 2010 to February 2012 www.nordicworlds.net

Page 4: New Ways of Working -

Strong Nordic Activity

InNordicRegionExpats

Page 5: New Ways of Working -

Today’s schedule

Time Event

9:00 - 9:15 Welcome

9:15 - 10:00 Tour of SSE Island and Redgrave

10:00 - 10:15 Break

10:15 - 11:00 Presentation and Discussion

Page 6: New Ways of Working -

Today’s scheduleTime Event

9:00 - 9:15 Welcome

9:15 - 10:00 Tour of SSE Island and RedgraveClick on…• Search -> • Places ->• Redgrave HD Skins ->• Teleport ->http://slurl.com/secondlife/REDGRAVE%20Skins%20Fashion/96/207/21 

10:00 - 10:15 Break

10:15 - 11:00 Presentation and Discussion

Page 7: New Ways of Working -

Today’s schedule

Time Event

9:00 - 9:15 Welcome

9:15 - 10:00 Tour of SSE Island and Redgrave

10:00 - 10:15 Break

10:15 - 11:00 Presentation and Discussion

Page 8: New Ways of Working -

But it is only a matter of time….

O’Driscoll 2009

Page 9: New Ways of Working -

How many usually think

of virtual worlds…

Page 10: New Ways of Working -

My CV• Leading a virtual team of 30

individuals from across the globe

• Creating and successfully executing strategies under

pressure• Managing cross-cultural conflict

without face-to-face communication

Building skills in virtual environments

Page 11: New Ways of Working -

“Clearly, if social activity migrates to synthetic worlds, economic activity

will go there as well.” Castronova, 2006

Page 12: New Ways of Working -

US$ 635,000 for a virtual asteroid!

http://blogs.forbes.com/oliverchiang/2010/11/13/meet-the-man-who-just-made-a-cool-half-million-from-the-sale-of-virtual-property/

• US$ 500,000 profit in 5 years by Jon “Neverdie”

Jacobs• Entropia Universe with GDP

>US$ 440 mln

Page 13: New Ways of Working -

Open source VW platforms growing

OurBricks

Page 14: New Ways of Working -

OSGrid – Example of Grid Userbase

Courtesy of Nebadon Izumi

Page 15: New Ways of Working -

Virtual Worlds on Demand

www.kitely.com

Page 16: New Ways of Working -

Easy to….

Set up your own virtual world with own web presence (each world has World Page with own URL and sharing buttons)

Manage who can access each world via Facebook integration (LinkedIn, Twitter, and other login options are coming) and track this

Run multiple worlds so can host hundreds of simultaneous events while still paying just $0.20 per user per hour

Finance since charged by minute so actual visitor costs for partial hours are lower

http://getsatisfaction.com/kitely/topics/how_to_change_default_viwer_on_a_mac#reply_5484936

Page 17: New Ways of Working -

VWs exiting “Gartner hype cycle” trough

Virtual worlds today

http://www.gartner.com/it/page.jsp?id=1447613

>1 bln usersMay 2006

July 2007

Page 18: New Ways of Working -

A spectrum of business virtuality

Virtuality

Fully real Fully virtual

NO activities conducted in-

world

ALL activities conducted in-

world

Entrepreneur

& RL firm

uses

VW tech

nology

as tool

Avapreneur &

VW firm part

of

VW ecosy

stem of

economic

activity

Page 19: New Ways of Working -

A spectrum of business virtuality

Virtuality

Fully real Fully virtual

NO activities conducted in-

world

ALL activities conducted in-

world

Entrepreneur

& RL firm

uses

VW tech

nology

as tool

Avapreneur &

VW firm part

of

VW ecosy

stem of

economic

activity

Page 20: New Ways of Working -

Welch et al 2010

Merck’s Global R&D

NVWN Monthly Project Meeting

http://bit.ly/sNyKb5

Virtual collaboration

ProViWo: Professional Collaboration and Productivity in Virtual Worlds,

http://vmwork.net/proviwo/

https://blogs.aalto.fi/allthingsvirtual/files/2011/06/Benchmark_Report1.pdf.

Page 21: New Ways of Working -

HP rolls out virtual banking with Avaya’s Web.alive

http://www.hypergridbusiness.com/2011/04/hp-rolls-out-virtual-banking-with-avayas-web-alive/

Page 22: New Ways of Working -

Learning virtual

teaming skills

http://www.youtube.com/watch?v=uQa6vyG8Dkg

VWs as tool for training….

Page 23: New Ways of Working -

…and simulation

Page 24: New Ways of Working -

24

Interested in joining a

workshop?

Please register at

tiny.cc/t4c or email me

at [email protected]

Kohler, Teigland, Giovacchini 2010

…and co-creation

Page 25: New Ways of Working -

Exploring VW affordances

Teigland et al 2010

Simulation Avatar

design

Multi-modal

communication

Co-creationArchiving

Immersion

Page 26: New Ways of Working -

A spectrum of business virtuality

Virtuality

Fully real Fully virtual

NO activities conducted in-

world

ALL activities conducted in-

world

Entrepreneur

& RL firm

uses

VW tech

nology

as tool Avapreneur &

VW firm part

of

VW ecosy

stem

of eco

nomic

activity

Page 27: New Ways of Working -
Page 28: New Ways of Working -

BOSL & CO

Web Radio

Beauty Pageant

Lifestyle Magazine

Auditorium

Model Agency

Shopping Mall

Modelling Academy

Lindqvist 2011

Page 29: New Ways of Working -

Clothes/shoes

MODELLING AGENCIES

Topmodels

Photo-graphers

Photo studio makers

Modelling furniture

Poses and animations

Furniture

HairSkins

Event builders

MAGAZINES

MODELLINGSCHOOLS

Shop builders

Accessories

Body shapes

DJs

Viachka, Giovacchini, Teigland, Lindqvist 2011

Virtual fashion

ecosystem

Page 30: New Ways of Working -

But few firms span the RL/VW boundary

Virtuality

Fully real Fully virtual

NO activities conducted in-

world

ALL activities conducted in-

world

Entrepreneur

& RL firm

uses

VW tech

nology

as tool

Avapreneur &

VW firm part

of

VW ecosy

stem

of eco

nomic

activity

Page 31: New Ways of Working -

Charities bridging RL/VW boundary

Teigland, JVWR, 2010

Core teamMembers

Meetings

$$

Page 32: New Ways of Working -

Today’s challenges

I’m “afraid” of the technology. Isn’t a webconference better? It’s just a game.

Who’s behind that avatar?Here today, gone tomorrow….

You’re only as good as your technology.

The technology isn’t stable. I can’t read their body language.….

Attitudes

Behaviors

Technology

Page 33: New Ways of Working -

Moving into the Experience Economy

Pine Jr. & Gilmore 1998, 1999; DiGangi 2010

Page 34: New Ways of Working -

Hooker et al 2010

State of flow- Greater purchase

intent - Positive brand attitudes

Page 35: New Ways of Working -

970 mln VW accounts under age 16

http://www.slideshare.net/nicmitham/kzero-universe-q2-2011

Page 36: New Ways of Working -

My 10 year old cousin is addicted to Stardoll and does not see why I like Facebook since I can only read what

other people send me. For her it is just natural for all her friends to be moving

around the Stardoll website. - Masters student at Stockholm School of

Economics

As soon as the Facebook generation wakes up and embraces virtual reality,

we are going to see a giant wave of virtual world millionaires.

-Jon “Neverdie” Jacobs

Page 37: New Ways of Working -

Tomorrow’s international entrepreneurs?

Page 38: New Ways of Working -

From the mobility of goods to the mobility of financial capital to

...the “mobility” of labor?

Page 39: New Ways of Working -

Karinda Rhode

aka Robin [email protected]

www.knowledgenetworking.org

www.slideshare.net/eteigland

www.nordicworlds.net RobinTeigland

Photo: Lindholm, Metro

Photo: Nordenskiöld

Photo: Lindqvist

“We ain’t seen nothin’ yet!”