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Page 1: New World Bank Document · 2018. 11. 5. · Lesotho Doing Business 2019 Lesotho Page 1 Public Disclosure Authorized ... Resolving insolvency Time, cost, outcome and recovery rate

Economy Profile

Lesotho

LesothoDoing Business 2019

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Page 2: New World Bank Document · 2018. 11. 5. · Lesotho Doing Business 2019 Lesotho Page 1 Public Disclosure Authorized ... Resolving insolvency Time, cost, outcome and recovery rate

Economy Profile of Lesotho

Doing Business 2019 Indicators(in order of appearance in the document)

Starting a business Procedures, time, cost and paid-in minimum capital to start a limited liability company

Dealing with construction permits Procedures, time and cost to complete all formalities to build a warehouse and the qualitycontrol and safety mechanisms in the construction permitting system

Getting electricity Procedures, time and cost to get connected to the electrical grid, and the reliability of theelectricity supply and the transparency of tariffs

Registering property Procedures, time and cost to transfer a property and the quality of the land administrationsystem

Getting credit Movable collateral laws and credit information systems

Protecting minority investors Minority shareholders’ rights in related-party transactions and in corporate governance

Paying taxes Payments, time, total tax and contribution rate for a firm to comply with all tax regulations aswell as post-filing processes

Trading across borders Time and cost to export the product of comparative advantage and import auto parts

Enforcing contracts Time and cost to resolve a commercial dispute and the quality of judicial processes

Resolving insolvency Time, cost, outcome and recovery rate for a commercial insolvency and the strength of thelegal framework for insolvency

Labor market regulation Flexibility in employment regulation and aspects of job quality

LesothoDoing Business 2019

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Page 3: New World Bank Document · 2018. 11. 5. · Lesotho Doing Business 2019 Lesotho Page 1 Public Disclosure Authorized ... Resolving insolvency Time, cost, outcome and recovery rate

About Doing Business

The project provides objective measures of business regulations and their enforcement across 190 economies and selectedcities at the subnational and regional level.

Doing Business

The project, launched in 2002, looks at domestic small and medium-size companies and measures the regulations applyingto them through their life cycle.

Doing Business

captures several important dimensions of the regulatory environment as it applies to local firms. It provides quantitativeindicators on regulation for starting a business, dealing with construction permits, getting electricity, registering property, getting credit,protecting minority investors, paying taxes, trading across borders, enforcing contracts and resolving insolvency. alsomeasures features of labor market regulation. Although does not present rankings of economies on the labor marketregulation indicators or include the topic in the aggregate ease of doing business score or ranking on the ease of doing business, it doespresent the data for these indicators.

Doing Business

Doing BusinessDoing Business

By gathering and analyzing comprehensive quantitative data to compare business regulation environments across economies and over time,encourages economies to compete towards more efficient regulation; offers measurable benchmarks for reform; and serves

as a resource for academics, journalists, private sector researchers and others interested in the business climate of each economy.Doing Business

In addition, offers detailed , which exhaustively cover business regulation and reform in different cities andregions within a nation. These reports provide data on the ease of doing business, rank each location, and recommend reforms to improveperformance in each of the indicator areas. Selected cities can compare their business regulations with other cities in the economy or regionand with the 190 economies that has ranked.

Doing Business subnational reports

Doing Business

The first report, published in 2003, covered 5 indicator sets and 133 economies. This year’s report covers 11 indicator setsand 190 economies. Most indicator sets refer to a case scenario in the largest business city of each economy, except for 11 economies thathave a population of more than 100 million as of 2013 (Bangladesh, Brazil, China, India, Indonesia, Japan, Mexico, Nigeria, Pakistan, theRussian Federation and the United States) where also collected data for the second largest business city. The data for these11 economies are a population-weighted average for the 2 largest business cities. The project has benefited from feedback fromgovernments, academics, practitioners and reviewers. The initial goal remains: to provide an objective basis for understanding and improvingthe regulatory environment for business around the world.

Doing Business

Doing Business

More about (PDF, 5MB)Doing Business

LesothoDoing Business 2019

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Page 4: New World Bank Document · 2018. 11. 5. · Lesotho Doing Business 2019 Lesotho Page 1 Public Disclosure Authorized ... Resolving insolvency Time, cost, outcome and recovery rate

Ease of Doing Business in

LesothoRegion Sub-Saharan Africa

Income Category Lower middle income

Population 2,233,339

City Covered Maseru

DB 2019 Rank190 1

106

DB 2019 Ease of doing business score0 100

60.60

DB 2019 Ease of Doing Business Score

0 10066.03: South Africa (Rank: 82)

65.40: Botswana (Rank: 86)

60.60: Lesotho (Rank: 106)

60.53: Namibia (Rank: 107)

51.61: Regional Average (Sub-Saharan Africa)

43.86: Angola (Rank: 173)

Note: The ease of doing business score captures the gap of each economy from the best regulatory performance observed on each of the indicators across all economiesin the sample since 2005. An economy’s ease of doing business score is reflected on a scale from 0 to 100, where 0 represents the lowest and 100represents the best performance. The ease of doing business ranking ranges from 1 to 190.

Doing Business

Rankings on Doing Business topics - Lesotho

Startinga

Business

Dealingwith

ConstructionPermits

GettingElectricity

RegisteringProperty

GettingCredit

ProtectingMinorityInvestors

PayingTaxes

Tradingacross

Borders

EnforcingContracts

ResolvingInsolvency

1

28

55

82

109

136

163

190

Rank

119

171157

108

85

110 108

38

95

126

Ease of Doing Business Score on Doing Business topics - Lesotho

Startinga

Business

Dealingwith

ConstructionPermits

GettingElectricity

RegisteringProperty

GettingCredit

ProtectingMinorityInvestors

PayingTaxes

Tradingacross

Borders

EnforcingContracts

ResolvingInsolvency

0

20

40

60

80

100

Scor

e

83.13

52.36 52.3858.25 55.00

50.00

68.91

91.86

57.18

36.91

LesothoDoing Business 2019

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Page 5: New World Bank Document · 2018. 11. 5. · Lesotho Doing Business 2019 Lesotho Page 1 Public Disclosure Authorized ... Resolving insolvency Time, cost, outcome and recovery rate

Starting a Business

This topic measures the number of procedures, time, cost and paid-in minimum capital requirement for a small- to medium-sized limitedliability company to start up and formally operate in each economy’s largest business city.

To make the data comparable across 190 economies, uses a standardized business that is 100% domestically owned, hasstart-up capital equivalent to 10 times the income per capita, engages in general industrial or commercial activities and employs between 10and 50 people one month after the commencement of operations, all of whom are domestic nationals. Starting a Business considers twotypes of local limited liability companies that are identical in all aspects, except that one company is owned by 5 married women and theother by 5 married men. The ranking of economies on the ease of starting a business is determined by sorting their scores for starting abusiness. These scores are the simple average of the scores for each of the component indicators.

Doing Business

The most recent round of data collection for the project was completed in May 2018. .See the methodology for more information

What the indicators measure

Procedures to legally start and formally operatea company (number)

Preregistration (for example, name verification orreservation, notarization)

Registration in the economy’s largest businesscity

Postregistration (for example, social securityregistration, company seal)

Obtaining approval from spouse to start abusiness or to leave the home to register thecompany

Obtaining any gender specific document forcompany registration and operation or nationalidentification card

Time required to complete each procedure(calendar days)

Does not include time spent gatheringinformation

Each procedure starts on a separate day (2procedures cannot start on the same day)

Procedures fully completed online are recordedas ½ day

Procedure is considered completed once finaldocument is received

No prior contact with officials•Cost required to complete each procedure (% ofincome per capita)

Official costs only, no bribes•No professional fees unless services required bylaw or commonly used in practice

Paid-in minimum capital (% of income percapita)

• Funds deposited in a bank or with third partybefore registration or up to 3 months afterincorporation

Case study assumptions

To make the data comparable across economies, several assumptions about thebusiness and the procedures are used. It is assumed that any required information isreadily available and that the entrepreneur will pay no bribes.

The business:

- Is a limited liability company (or its legal equivalent). If there is more than one typeof limited liability company in the economy, the most common among domestic firmsis chosen. Information on the most common form is obtained from incorporationlawyers or the statistical office.- Operates in the economy’s largest business city. For 11 economies the data arealso collected for the second largest business city.- The entire office space is approximately 929 square meters (10,000 square feet).- Is 100% domestically owned and has five owners, none of whom is a legal entity;has a start-up capital of 10 times income per capita and has a turnover of at least100 times income per capita.- Performs general industrial or commercial activities, such as the production or saleof goods or services to the public. The business does not perform foreign tradeactivities and does not handle products subject to a special tax regime, for example,liquor or tobacco. It does not use heavily polluting production processes.- Leases the commercial plant or offices and is not a proprietor of real estate and theamount of the annual lease for the office space is equivalent to the income percapita.- Does not qualify for investment incentives or any special benefits.- Has at least 10 and up to 50 employees one month after the commencement ofoperations, all of whom are domestic nationals.- Has a company deed that is 10 pages long.

The owners:

- Have reached the legal age of majority. If there is no legal age of majority, they areassumed to be 30 years old.- Are sane, competent, in good health and have no criminal record.- Are married and the marriage is monogamous and registered with the authorities.- Where the answer differs according to the legal system applicable to the woman orman in question (as may be the case in economies where there is legal plurality), theanswer used will be the one that applies to the majority of the population.

LesothoDoing Business 2019

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Starting a Business - Lesotho

Figure – Starting a Business in Lesotho and comparator economies – Ranking and Score

DB 2019 Starting a Business Score

0 100

83.13: Lesotho (Rank: 119)

81.22: South Africa (Rank: 134)

80.52: Angola (Rank: 139)

78.52: Regional Average (Sub-Saharan Africa)

76.22: Botswana (Rank: 157)

69.06: Namibia (Rank: 172)

Note: The ranking of economies on the ease of starting a business is determined by sorting their scores for starting a business. These scoresare the simple average of the scores for each of the component indicators.

Standardized Company

Legal form Private Limited Company

Paid-in minimum capital requirement LSL 0

City Covered Maseru

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Procedure – Men (number) 7 7.4 4.9 1 (New Zealand)

Time – Men (days) 29 23.3 9.3 0.5 (New Zealand)

Cost – Men (% of income per capita) 7.1 44.4 3.1 0.0 (Slovenia)

Procedure – Women (number) 7 7.6 4.9 1 (New Zealand)

Time – Women (days) 29 23.4 9.3 0.5 (New Zealand)

Cost – Women (% of income per capita) 7.1 44.4 3.1 0.0 (Slovenia)

Paid-in min. capital (% of income per capita) 0.0 10.0 8.6 0.0 (117 Economies)

LesothoDoing Business 2019

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Page 7: New World Bank Document · 2018. 11. 5. · Lesotho Doing Business 2019 Lesotho Page 1 Public Disclosure Authorized ... Resolving insolvency Time, cost, outcome and recovery rate

Figure – Starting a Business in Lesotho – Procedure, Time and Cost

This symbol is shown beside procedure numbers that take place simultaneously with the previous procedure.*

Note: Online procedures account for 0.5 days in the total time calculation. For economies that have a different procedure list for men andwomen, the graph shows the time for women. For more information on methodology, see the website( ). For details on the procedures reflected here, see the summary below.

Doing Businesshttp://doingbusiness.org/en/methodology

Procedures (number)1 * 2 3 4 5 * 6 * 7

0

5

10

15

20

25

Tim

e (d

ays)

0

0.5

1

1.5

2

2.5

3

3.5

4

Cost

(% o

f inc

ome

per c

apita

)

Time (days) Cost (% of income per capita)

LesothoDoing Business 2019

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Page 8: New World Bank Document · 2018. 11. 5. · Lesotho Doing Business 2019 Lesotho Page 1 Public Disclosure Authorized ... Resolving insolvency Time, cost, outcome and recovery rate

Details – Starting a Business in Lesotho – Procedure, Time and Cost

Takes place simultaneously with previous procedure.

No. Procedures Time to Complete Associated Costs

1 Conduct a company name search and apply for business registration: One-stop Business Facilitation Center (OBFC)Agency

A certified proof of address and a certified copy of a proof of identity are required.Certification is done at OBFC for a cost of R2 per page. At the end of the process, thecompany registration clerk delivers an advice form, which states the R530 registration feeto be paid.

It is possible to apply for business registration online and individuals are beginning to usethis service, but the majority of businesses still apply directly in person at the OBFC.

7 days LSL 2 per page tocertify the documents

2 Pay the registration fee at the Accounting window, Submit the receipt andObtain company registration documents and TIN number

: One-stop Business Facilitation Center (OBFC)AgencyThe entrepreneur receives 2 receipts: one for his/her records and another to be submittedto the Company registration window.

1 day (simultaneouswith previousprocedure)

LSL 500 for adomestic company +LSL 30 for search ofcompany name

3 Establish sub-lease agreement and register in Deeds Registry: Deeds Registry and the Land Administration AuthorityAgency

All sublease agreements for longer than 3 years must be registered in the Deeds Registryafter obtaining Ministerial Consent to the sublease. Accordingly, if any new businessenters into a sublease agreement for longer than 3 years, ministerial consent must beobtained and should be registered in the Deeds Registry within 3 months. Ministerialconsent and subsequent registration can take between 3 months to 3 years. Usually,however, agreements are entered into for 3 years less 1 day, which does not requireregistration or any formalities except the formal stamping of the agreement according tothe Stamp Duty Order.Fee schedule for stamp duty on agreements:- Up to 5 years: 0.5%.- 5–10 years: 0.8%.- 10–20 years: 1%.- Over 20 years: 1.4%.

1 day no charge

4 Receive an inspection by the Public Health Inspector and obtain healthcertificate

: Public Health InspectorAgencyThe Maseru City Council requires a health inspection by its health officers and issues ahealth certificate after satisfactory results. The certification process does not involve anycosts, but the time can vary from 1 week to 3 weeks.

14 days LSL 60

5 Apply for an operational license: Ministry of Trade and IndustryAgency

It is required to submit the sublease or lease, certified passport copies all of directors, andthe health certificate. Cost varies depending on the activity.

7 days no charge

6 Pay the operational license fee at the Accounting window, Submit thereceipt and Obtain the operational license

: One-stop Business Facilitation Center (OBFC)AgencyThe entrepreneur receives 2 receipts: one for his/her records and another to be submittedto the Company registration window. The cost of the business license will depend on thetype of activity.

1 day (simultaneouswith previousprocedure)

LSL 650 for a retailerof domestic goods

7 File for workman’s compensation with an insurance company: Insurance companyAgency

Workman’s compensation insurance must be taken out with a private insurance companyregistered in Lesotho. The cost of insurance depends on the number of employees and thelevel of risk.On another note, the “pay as you earn” (PAYE) tax is payable to the Lesotho RevenueAuthority, by completing a monthly form that states employee names and details.

1 day (simultaneouswith previousprocedures)

no charge

LesothoDoing Business 2019

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Dealing with Construction Permits

This topic tracks the procedures, time and cost to build a warehouse—including obtaining necessary the licenses and permits, submitting allrequired notifications, requesting and receiving all necessary inspections and obtaining utility connections. In addition, the Dealing withConstruction Permits indicator measures the building quality control index, evaluating the quality of building regulations, the strength ofquality control and safety mechanisms, liability and insurance regimes, and professional certification requirements. The most recent round ofdata collection was completed in May 2018. See the methodology for more information

What the indicators measure

Procedures to legally build a warehouse(number)

Submitting all relevant documents and obtainingall necessary clearances, licenses, permits andcertificates

Submitting all required notifications and receivingall necessary inspections

Obtaining utility connections for water andsewerage

Registering and selling the warehouse after itscompletion

Time required to complete each procedure(calendar days)

Does not include time spent gatheringinformation

Each procedure starts on a separate day—though procedures that can be fully completedonline are an exception to this rule

Procedure is considered completed once finaldocument is received

No prior contact with officials•Cost required to complete each procedure (% ofincome per capita)

Official costs only, no bribes•Building quality control index (0-15)

Quality of building regulations (0-2)•Quality control before construction (0-1)•Quality control during construction (0-3)•Quality control after construction (0-3)•Liability and insurance regimes (0-2)•Professional certifications (0-4)•

Case study assumptions

To make the data comparable across economies, several assumptions about theconstruction company, the warehouse project and the utility connections are used.

The construction company (BuildCo):

- Is a limited liability company (or its legal equivalent) and operates in the economy’slargest business city. For 11 economies the data are also collected for the secondlargest business city.- Is 100% domestically and privately owned; has five owners, none of whom is alegal entity. Has a licensed architect and a licensed engineer, both registered withthe local association of architects or engineers. BuildCo is not assumed to have anyother employees who are technical or licensed experts, such as geological ortopographical experts.- Owns the land on which the warehouse will be built and will sell the warehouseupon its completion.

The warehouse:

- Will be used for general storage activities, such as storage of books or stationery.- Will have two stories, both above ground, with a total constructed area ofapproximately 1,300.6 square meters (14,000 square feet). Each floor will be 3meters (9 feet, 10 inches) high and will be located on a land plot of approximately929 square meters (10,000 square feet) that is 100% owned by BuildCo, and thewarehouse is valued at 50 times income per capita.- Will have complete architectural and technical plans prepared by a licensedarchitect. If preparation of the plans requires such steps as obtaining furtherdocumentation or getting prior approvals from external agencies, these are countedas procedures.- Will take 30 weeks to construct (excluding all delays due to administrative andregulatory requirements).

The water and sewerage connections:

- Will be 150 meters (492 feet) from the existing water source and sewer tap. If thereis no water delivery infrastructure in the economy, a borehole will be dug. If there isno sewerage infrastructure, a septic tank in the smallest size available will beinstalled or built.- Will have an average water use of 662 liters (175 gallons) a day and an averagewastewater flow of 568 liters (150 gallons) a day. Will have a peak water use of1,325 liters (350 gallons) a day and a peak wastewater flow of 1,136 liters (300gallons) a day.- Will have a constant level of water demand and wastewater flow throughout theyear; will be 1 inch in diameter for the water connection and 4 inches in diameter forthe sewerage connection.

LesothoDoing Business 2019

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Dealing with Construction Permits - Lesotho

Figure – Dealing with Construction Permits in Lesotho and comparator economies – Ranking and Score

DB 2019 Dealing with Construction Permits Score

0 100

76.58: Botswana (Rank: 31)

69.79: Namibia (Rank: 83)

68.93: Angola (Rank: 87)

68.25: South Africa (Rank: 96)

58.59: Regional Average (Sub-Saharan Africa)

52.36: Lesotho (Rank: 171)

Note: The ranking of economies on the ease of dealing with construction permits is determined by sorting their scores for dealing withconstruction permits. These scores are the simple average of the scores for each of the component indicators.

Figure – Dealing with Construction Permits in Lesotho – Procedure, Time and Cost

This symbol is shown beside procedure numbers that take place simultaneously with the previous procedure.*

Note: Online procedures account for 0.5 days in the total time calculation. For economies that have a different procedure list for men andwomen, the graph shows the time for women. For more information on methodology, see the website( ). For details on the procedures reflected here, see the summary below.

Doing Businesshttp://doingbusiness.org/en/methodology

Procedures (number)1 2 3 4 5 6 7 8 9 10

0

20

40

60

80

100

120

140

160

180

Tim

e (d

ays)

0

2

4

6

8

10

Cost

(% o

f war

ehou

se v

alue

)

Time (days) Cost (% of warehouse value)

Standardized Warehouse

Estimated value of warehouse LSL 885,896.60

City Covered Maseru

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Procedures (number) 10 14.7 12.7 None in 2017/18

Time (days) 183 145.7 153.1 None in 2017/18

Cost (% of warehouse value) 11.7 8.8 1.5 None in 2017/18

Building quality control index (0-15) 5.0 8.5 11.5 15.0 (3 Economies)

LesothoDoing Business 2019

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Figure – Dealing with Construction Permits in Lesotho and comparator economies – Measure of Quality

Lesotho Angola Botswana Namibia South Africa Sub-Saharan Africa

0

5

10

15

Inde

x sc

ore

5.06.0

10.5

8.5

12.0

8.5

Details – Dealing with Construction Permits in Lesotho – Procedure, Time and Cost

No. Procedures Time to Complete Associated Costs

1 Hire environmental specialist to prepare environmental impact study: Environmental SpecialistAgency

1 day LSL 77,190

2 Obtain environmental impact assessment from the National EnvironmentSecretariat

: National Environment SecretariatAgency

25 days no charge

3 Apply for and receive planning and construction permit: Maseru City CouncilAgency

In August 2016, Maseru City Council launched an online platform to request the planningand construction permits online. The documents to be submitted are (i) a proof ofownership; (ii) site plan; (iii) The layout, section and elevation drawings; (iv) sanitation;(v) EIA or brief clearance; (vi) fire evacuation plan. Additional documents may berequired depending if the building falls into category 1 or 2.Payment is made in person at the Financial department and the architect must provide aproof of payment for the process to continue.Only architects are allowed to request a building permit.

95 days LSL 22,147

4 Receive setting-out inspection: MunicipalityAgency

A lack of resources and capacity constrains the Municipality’s ability to carry outinspections during the construction phase.

The law does not mandate inspections during construction.

1 day no charge

5 Request water connection services: Water and Sewage AuthorityAgency

1 day no charge

6 Receive on-site inspection by water company: Water and Sewage AuthorityAgency

After the inspection is completed, BuildCo is given the estimates used to pay theconnection fee.

1 day LSL 50

7 Connect to water services: Water and Sewage AuthorityAgency

During construction the company usually already has a temporary connection. BuildCowould then request a final one, in which case they would simply need the meter at theend. Temporary and final connection takes around one month. Compared to other serviceproviders, water connection is fairly speedy.

30 days LSL 4,500

8 Notify Maseru City Council of completion of work and request theOccupancy Certificate

: Maseru City CouncilAgencyAccording to Article 28 of the Building Control Act of 1995, obtaining a certificate ofoccupancy prior to occupying any building. The owner or builder must first inform theMaseru City Council of the completion of work. 14 days after this notification, theMaseru City Council will conduct a final inspection in order to issue the certificate ofoccupancy.

1 day no charge

9 Receive final inspection from Maseru City Council: Maseru City CouncilAgency

After completing the final inspection, the Maseru City Council issues a certificateauthorizing the use of the warehouse. By law, obtaining the occupancy permit is 2 weeks(excluding the waiting time to receive the final inspection). However, the occupancypermit is practically never or rarely issued, which breeds safety concerns.

1 day no charge

10 Obtain certificate of occupancy from Maseru City Council: Maseru City CouncilAgency

27 days no charge

LesothoDoing Business 2019

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Takes place simultaneously with previous procedure.

LesothoDoing Business 2019

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Details – Dealing with Construction Permits in Lesotho – Measure of Quality

Answer Score

Building quality control index (0-15) 5.0

Quality of building regulations index (0-2) 1.0

How accessible are building laws and regulations in your economy? (0-1) Available online;Free of charge.

1.0

Which requirements for obtaining a building permit are clearly specified in the buildingregulations or on any accessible website, brochure or pamphlet? (0-1)

List of requireddocuments;Requiredpreapprovals.

0.0

Quality control before construction index (0-1) 1.0

Which third-party entities are required by law to verify that the building plans are incompliance with existing building regulations? (0-1)

Licensedengineer.

1.0

Quality control during construction index (0-3) 0.0

What types of inspections (if any) are required by law to be carried out during construction?(0-2)

No inspectionsare legallyrequired duringconstruction..

0.0

Do legally mandated inspections occur in practice during construction? (0-1) Mandatoryinspections arenot always donein practice duringconstruction.

0.0

Quality control after construction index (0-3) 2.0

Is there a final inspection required by law to verify that the building was built in accordancewith the approved plans and regulations? (0-2)

Yes, finalinspection isdone bygovernmentagency.

2.0

Do legally mandated final inspections occur in practice? (0-1) Final inspectiondoes not alwaysoccur in practice.

0.0

Liability and insurance regimes index (0-2) 0.0

Which parties (if any) are held liable by law for structural flaws or problems in the buildingonce it is in use (Latent Defect Liability or Decennial Liability)? (0-1)

No party is heldliable under thelaw.

0.0

Which parties (if any) are required by law to obtain an insurance policy to cover possiblestructural flaws or problems in the building once it is in use (Latent Defect Liability Insuranceor Decennial Insurance)? (0-1)

No party isrequired by lawto obtaininsurance .

0.0

Professional certifications index (0-4) 1.0

What are the qualification requirements for the professional responsible for verifying that thearchitectural plans or drawings are in compliance with existing building regulations? (0-2)

Minimum numberof years ofexperience;University degreein architecture orengineering.

1.0

What are the qualification requirements for the professional who supervises the constructionon the ground? (0-2)

There are nospecificrequirements.

0.0

LesothoDoing Business 2019

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Getting Electricity

This topic measures the procedures, time and cost required for a business to obtain a permanent electricity connection for a newlyconstructed warehouse. Additionally, the reliability of supply and transparency of tariffs index measures reliability of supply, transparency oftariffs and the price of electricity. The most recent round of data collection for the project was completed in May 2018.

.See the methodology

for more information

What the indicators measure

Procedures to obtain an electricity connection(number)

Submitting all relevant documents and obtainingall necessary clearances and permits

Completing all required notifications andreceiving all necessary inspections

Obtaining external installation works and possiblypurchasing material for these works

Concluding any necessary supply contract andobtaining final supply

Time required to complete each procedure(calendar days)

Is at least 1 calendar day•Each procedure starts on a separate day•Does not include time spent gatheringinformation

Reflects the time spent in practice, with littlefollow-up and no prior contact with officials

Cost required to complete each procedure (% ofincome per capita)

Official costs only, no bribes•Value added tax excluded•

The reliability of supply and transparency oftariffs index (0-8)

Duration and frequency of power outages (0–3)•Tools to monitor power outages (0–1)•Tools to restore power supply (0–1)•Regulatory monitoring of utilities’ performance(0–1)

Financial deterrents limiting outages (0–1)•Transparency and accessibility of tariffs (0–1)•

Price of electricity (cents per kilowatt-hour)*

Price based on monthly bill for commercialwarehouse in case study

*Note: measures the price ofelectricity, but it is not included in the ease of doingbusiness score nor the ranking on the ease ofgetting electricity.

Doing Business

Case study assumptions

To make the data comparable across economies, several assumptions about thewarehouse, the electricity connection and the monthly consumption are used.

The warehouse:

- Is owned by a local entrepreneur and is used for storage of goods.- Is located in the economy’s largest business city. For 11 economies the data arealso collected for the second largest business city.- Is located in an area where similar warehouses are typically located and is in anarea with no physical constraints. For example, the property is not near a railway.- Is a new construction and is being connected to electricity for the first time.- Has two stories with a total surface area of approximately 1,300.6 square meters(14,000 square feet). The plot of land on which it is built is 929 square meters(10,000 square feet).

The electricity connection:

- Is a permanent one with a three-phase, four-wire Y connection with a subscribedcapacity of 140-kilo-volt-ampere (kVA) with a power factor of 1, when 1 kVA = 1kilowatt (kW).- Has a length of 150 meters. The connection is to either the low- or medium-voltagedistribution network and is either overhead or underground, whichever is morecommon in the area where the warehouse is located and requires works that involvethe crossing of a 10-meter road (such as by excavation or overhead lines) but are allcarried out on public land. There is no crossing of other owners’ private propertybecause the warehouse has access to a road.- Does not require work to install the internal wiring of the warehouse. This hasalready been completed up to and including the customer’s service panel orswitchboard and the meter base.

The monthly consumption:

- It is assumed that the warehouse operates 30 days a month from 9:00 a.m. to 5:00p.m. (8 hours a day), with equipment utilized at 80% of capacity on average and thatthere are no electricity cuts (assumed for simplicity reasons) and the monthly energyconsumption is 26,880 kilowatt-hours (kWh); hourly consumption is 112 kWh.- If multiple electricity suppliers exist, the warehouse is served by the cheapestsupplier.- Tariffs effective in January of the current year are used for calculation of the price ofelectricity for the warehouse. Although January has 31 days, for calculationpurposes only 30 days are used.

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Getting Electricity - Lesotho

Figure – Getting Electricity in Lesotho and comparator economies – Ranking and Score

DB 2019 Getting Electricity Score

0 100

78.25: Namibia (Rank: 71)

68.79: South Africa (Rank: 109)

59.43: Botswana (Rank: 133)

54.08: Angola (Rank: 152)

52.38: Lesotho (Rank: 157)

49.00: Regional Average (Sub-Saharan Africa)

Note: The ranking of economies on the ease of getting electricity is determined by sorting their scores for getting electricity. These scores arethe simple average of the scores for all the component indicators except the price of electricity.

Standardized Connection

Price of electricity (US cents per kWh) 13.9

Name of utility Lesotho Electricity Company (Pty) Ltd

City Covered Maseru

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Procedures (number) 5 5.2 4.5 3 (25 Economies)

Time (days) 114 112.0 77.2 18 (3 Economies)

Cost (% of income per capita) 1247.1 3456.5 64.2 0.0 (3 Economies)

Reliability of supply and transparency of tariffindex (0-8)

0 1.6 7.5 8.0 (27 Economies)

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Figure – Getting Electricity in Lesotho – Procedure, Time and Cost

This symbol is shown beside procedure numbers that take place simultaneously with the previous procedure.*

Note: Online procedures account for 0.5 days in the total time calculation. For economies that have a different procedure list for men andwomen, the graph shows the time for women. For more information on methodology, see the website( ). For details on the procedures reflected here, see the summary below.

Doing Businesshttp://doingbusiness.org/en/methodology

Procedures (number)1 2 3 4 5

0

20

40

60

80

100

Tim

e (d

ays)

0

200

400

600

800

1000

1200

1400

Cost

(% o

f inc

ome

per c

apita

)

Time (days) Cost (% of income per capita)

Figure – Getting Electricity in Lesotho and comparator economies – Measure of Quality

Lesotho Angola Botswana Namibia South Africa Sub-Saharan Africa

0

1

2

3

4

5

6

7

8

Inde

x sc

ore

0

3

0

6

4

1.6

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Details – Getting Electricity in Lesotho – Procedure, Time and Cost

Takes place simultaneously with previous procedure.

No. Procedures Time to Complete Associated Costs

1 Apply for internal inspection by LEC and await and receive inspection andcertificate

: Lesotho Electricity Company Ltd (LEC)AgencyA site inspection of the internal wiring is done before the application. The electrician ofthe customer applies for testing of the internal wiring in person at LEC after the wiringhas been completed. After requesting the internal inspection, the customer/electricianhave to wait for the inspection. LEC then goes with the electrician to the wired house todo the test whether the electrician has done the wiring according to LEC’s standards. Ifthe wiring passes the test, LEC gives the electrician a certificate. The electrician gives thecertificate to the customer.

11 calendar days LSL 0

2 Submit application to LEC and await and accept estimate: Lesotho Electricity Company Ltd (LEC)Agency

After depositing the application, the customer has to wait for the external inspection andafter the external inspection for the estimate. Once the customer has accepted thequotation, he/she signs the contract and pays the quotation. The customer pays thequotation at the front desk of the utility and he obtains a final quote. If the customerdecides to pay the quoted amount, he gets an invoice by the clerk and the customer paysthe final quote at the cash office.

21 calendar days LSL 0

3 Receive external works and meter installation by LEC's subcontractor: Lesotho Electricity Company Ltd (LEC)Agency

Once the client has paid the quotation, the utility has to appoint a contractor from itsexisting list of registered contractors. Once the contractor has been awarded the contract,the contractors buy the relevant material. Material used to be provided by the utility, butlately contractors buy the material. The external connection works themselves take aboutone month. The meter is also installed by the electrical contractor. The meter is installedat the same time as when the connection is done.

79 calendar days LSL 210,000

4 Receive inspection of works and commissioning of meter by LEC: Lesotho Electricity Company Ltd (LEC)Agency

Upon completion of the construction works (external works), the customer shall open anaccount at the utility. When the electrical contractor has finished the external connectionworks as per LEC standards they immediately report to LEC that the work is done. LECwould then go to the warehouse to inspect the works and to commission the meter (this isa sort of registration of the meter) and hand out a form/paper to the customer. LEC goeswithin 24hrs after the electrical contractor has reported that he is done with the house.The commissioning takes less than an hour.

1 calendar day LSL 0

5 Open account with LEC, pay security deposit and receive electricity flow: Lesotho Electricity Company Ltd (LEC)Agency

Afterwards, the customer can go to LEC immediately to open an account. The warehousewould fall into the industrial category low voltage. For this category, LEC introduced arefundable security deposit of 26,000 Maloti flat fee. The customer can go to the LECcustomer service office with the form/paper to open an account, pay the security depositand to activate the meter in the LEC system and he/she can purchase electricity units atany service point, thereafter. The meter usually comes with 5 units from themanufacturers, which the customer will be using immediately after the private contractorhas completed the external connection.

2 calendar days LSL 10,967.7

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Details – Getting Electricity in Lesotho – Measure of Quality

Note:

If the duration and frequency of outages is 100 or less, the economy is eligible to score on the Reliability of supply and transparency of tariffindex.

If the duration and frequency of outages is not available, or is over 100, the economy is not eligible to score on the index.

If the minimum outage time considered for SAIDI/SAIFI is over 5 minutes, the economy is not eligible to score on the index.

Answer

Reliability of supply and transparency of tariff index (0-8) 0

Total duration and frequency of outages per customer a year (0-3) 0

System average interruption duration index (SAIDI) ..

System average interruption frequency index (SAIFI) ..

What is the minimum outage time (in minutes) that the utility considers for the calculation of SAIDI/SAIFI N/A

Mechanisms for monitoring outages (0-1) 1

Does the distribution utility use automated tools to monitor outages? Yes

Mechanisms for restoring service (0-1) 1

Does the distribution utility use automated tools to restore service? Yes

Regulatory monitoring (0-1) 1

Does a regulator—that is, an entity separate from the utility—monitor the utility’s performance on reliability ofsupply?

Yes

Financial deterrents aimed at limiting outages (0-1) 0

Does the utility either pay compensation to customers or face fines by the regulator (or both) if outagesexceed a certain cap?

No

Communication of tariffs and tariff changes (0-1) 1

Are effective tariffs available online? Yes

Link to the website, if available online http://www.lewa.org.ls/tariffs/Approved_Tariffs.php

Are customers notified of a change in tariff ahead of the billing cycle? Yes

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Registering Property

This topic examines the steps, time and cost involved in registering property, assuming a standardized case of an entrepreneur who wants topurchase land and a building that is already registered and free of title dispute. In addition, the topic also measures the quality of the landadministration system in each economy. The quality of land administration index has five dimensions: reliability of infrastructure, transparencyof information, geographic coverage, land dispute resolution, and equal access to property rights. The most recent round of data collection forthe project was completed in May 2018. .See the methodology for more information

What the indicators measure

Procedures to legally transfer title onimmovable property (number)

Preregistration procedures (for example,checking for liens, notarizing sales agreement,paying property transfer taxes)

Registration procedures in the economy's largestbusiness city.

Postregistration procedures (for example, fillingtitle with municipality)

Time required to complete each procedure(calendar days)

Does not include time spent gatheringinformation

Each procedure starts on a separate day -though procedures that can be fully completedonline are an exception to this rule

Procedure is considered completed once finaldocument is received

No prior contact with officials•Cost required to complete each procedure (% ofproperty value)

Official costs only (such as administrative fees,duties and taxes).

Value Added Tax, Capital Gains Tax and illicitpayments are excluded

Quality of land administration index (0-30)

Reliability of infrastructure index (0-8)•Transparency of information index (0–6)•Geographic coverage index (0–8)•Land dispute resolution index (0–8)•Equal access to property rights index (-2–0)•

Case study assumptions

To make the data comparable across economies, several assumptions about theparties to the transaction, the property and the procedures are used.

The parties (buyer and seller):

- Are limited liability companies (or the legal equivalent).- Are located in the periurban area of the economy’s largest business city. For 11economies the data are also collected for the second largest business city.- Are 100% domestically and privately owned.- Have 50 employees each, all of whom are nationals.- Perform general commercial activities.

The property (fully owned by the seller):

- Has a value of 50 times income per capita, which equals the sale price.- Is fully owned by the seller.- Has no mortgages attached and has been under the same ownership for the past10 years.- Is registered in the land registry or cadastre, or both, and is free of title disputes.- Is located in a periurban commercial zone, and no rezoning is required.- Consists of land and a building. The land area is 557.4 square meters (6,000square feet). A two-story warehouse of 929 square meters (10,000 square feet) islocated on the land. The warehouse is 10 years old, is in good condition, has noheating system and complies with all safety standards, building codes and legalrequirements. The property, consisting of land and building, will be transferred in itsentirety.- Will not be subject to renovations or additional construction following the purchase.- Has no trees, natural water sources, natural reserves or historical monuments ofany kind.- Will not be used for special purposes, and no special permits, such as forresidential use, industrial plants, waste storage or certain types of agriculturalactivities, are required.- Has no occupants, and no other party holds a legal interest in it.

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Registering Property - Lesotho

Figure – Registering Property in Lesotho and comparator economies – Ranking and Score

DB 2019 Registering Property Score

0 100

65.43: Botswana (Rank: 80)

59.32: South Africa (Rank: 106)

58.25: Lesotho (Rank: 108)

52.62: Regional Average (Sub-Saharan Africa)

43.16: Angola (Rank: 170)

40.19: Namibia (Rank: 174)

Note: The ranking of economies on the ease of registering property is determined by sorting their scores for registering property. Thesescores are the simple average of the scores for each of the component indicators.

Figure – Registering Property in Lesotho – Procedure, Time and Cost

This symbol is shown beside procedure numbers that take place simultaneously with the previous procedure.*

Note: Online procedures account for 0.5 days in the total time calculation. For economies that have a different procedure list for men andwomen, the graph shows the time for women. For more information on methodology, see the website( ). For details on the procedures reflected here, see the summary below.

Doing Businesshttp://doingbusiness.org/en/methodology

Procedures (number)1 2 3 4

0

5

10

15

20

25

30

35

40

Tim

e (d

ays)

0

1

2

3

4

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6

7

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Cost

(% o

f pro

pert

y va

lue)

Time (days) Cost (% of property value)

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Procedures (number) 4 6.2 4.7 1 (4 Economies)

Time (days) 43 53.9 20.1 1 (New Zealand)

Cost (% of property value) 8.0 7.6 4.2 0.0 (Saudi Arabia)

Quality of the land administration index (0-30) 9.5 8.8 23.0 None in 2017/18

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Figure – Registering Property in Lesotho and comparator economies – Measure of Quality

Lesotho Angola Botswana Namibia South Africa Sub-Saharan Africa

0

5

10

15

20

25

30

Inde

x sc

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9.57.0

10.0 9.5

15.0

8.8

Details – Registering Property in Lesotho – Procedure, Time and Cost

Takes place simultaneously with previous procedure.

No. Procedures Time to Complete Associated Costs

1 The lawyer conduct a deeds search: Land RegistryAgency

Most lawyers will conduct a deeds search to check for encumbrances and indict on theproperty as part of their due diligence before drafting the deed of transfer. The title searchis done at the Land Registry

1 day LSL 810; (LSL 10(Land Registry fee) +LSL 800 (lawyerfees))

2 Land transfer application filed for transfer consent at the LAA: Land Administration Authority - Leases OfficeAgency

Requires both the transferor and the transferee to present themselves with theirgovernment IDs before the Lease office, as well as the ID of the attorney preparing thedeed of transfer.In the case of a company, the memorandum and the articles of association must bepresented. When the consent has been signed, the Land Administration Authority("LAA") prepares another form (Form LB) which is attached to the deed of transfer. Theapplication is addressed to the Director General of the LAA who signs the consent forland transactions according to Section 12 (1) (a) (ii) of the Lands Act of 2010.

14 days LSL 50

3 Submit the deed of transfer and application to a lawyer or legal practitioner: Lawyer's officeAgency

The deed of sale constitutes a private agreement between the contracting parties (sellerand buyer) and is prepared by a lawyer. The deed of transfer is prepared for the purposeof registration according to the Deeds Registry Act of 1967. Therefore, only the deed oftransfer is lodged to the Land Registry for registration by a lawyer.

7 days LSL 8,500

4 Lodge the deed with the Registrar of Deeds: Land RegistryAgency

The parties lodge the transfer deed at the Land Registry for examination of compliancewith the provisions of the Deeds Registry Act No. 12 of 1967. Registration fees, StampDuty, and Transfer Duty are paid at the Registrar of Deeds. Parties collect the originaltransfer deed plus one copy, and one copy is left at the Registry of Deeds.

It is not unusual for a few people to hold a title to the same piece of land.

21 days LSL 61,822.76; (LSL50 (registration fee);plus Transfer Duty:3% on first 10,000 +4% on the remainingamount; plus StampDuty: 1% on first7,000+ 3% on theremaining amount.)

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Details – Registering Property in Lesotho – Measure of Quality

Answer Score

Reliability of infrastructure index (0-8) 3.0

What is the institution in charge of immovable property registration? LandAdministrationAuthority

In what format are the majority of title or deed records kept in the largest business city—in apaper format or in a computerized format (scanned or fully digital)?

Computer/Scanned

1.0

Is there an electronic database for checking for encumbrances (liens, mortgages, restrictionsand the like)?

No 0.0

Institution in charge of the plans showing legal boundaries in the largest business city: LandAdministrationAuthority

In what format are the majority of maps of land plots kept in the largest business city—in apaper format or in a computerized format (scanned or fully digital)?

Computer/Scanned

1.0

Is there an electronic database for recording boundaries, checking plans and providingcadastral information (geographic information system)?

No 0.0

Is the information recorded by the immovable property registration agency and the cadastralor mapping agency kept in a single database, in different but linked databases or in separatedatabases?

Separatedatabases

0.0

Do the immovable property registration agency and cadastral or mapping agency use thesame identification number for properties?

Yes 1.0

Transparency of information index (0–6) 3.0

Who is able to obtain information on land ownership at the agency in charge of immovableproperty registration in the largest business city?

Anyone whopays the officialfee

1.0

Is the list of documents that are required to complete any type of property transaction madepublicly available–and if so, how?

Yes, online 0.5

Link for online access: http://www.laa.org.ls/index.php?option=com_k2&view=item&layout=item&id=66&Itemid=126

Is the applicable fee schedule for any property transaction at the agency in charge ofimmovable property registration in the largest business city made publicly available–and ifso, how?

Yes, online 0.5

Link for online access: http://www.laa.org.ls/laa-price-list/

Does the agency in charge of immovable property registration commit to delivering a legallybinding document that proves property ownership within a specific time frame–and if so, howdoes it communicate the service standard?

No 0.0

Link for online access:

Is there a specific and separate mechanism for filing complaints about a problem thatoccurred at the agency in charge of immovable property registration?

No 0.0

Contact information:

Are there publicly available official statistics tracking the number of transactions at theimmovable property registration agency?

No 0.0

Number of property transfers in the largest business city in 2017:

Who is able to consult maps of land plots in the largest business city? Freely accessibleby anyone

0.5

Is the applicable fee schedule for accessing maps of land plots made publicly available—and if so, how?

Yes, online 0.5

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Link for online access: http://www.laa.org.ls/index.php?option=com_k2&view=item&layout=item&id=34&Itemid=155

Does the cadastral or mapping agency commit to delivering an updated map within aspecific time frame—and if so, how does it communicate the service standard?

No 0.0

Link for online access:

Is there a specific and separate mechanism for filing complaints about a problem thatoccurred at the cadastral or mapping agency?

No 0.0

Contact information:

Geographic coverage index (0–8) 0.0

Are all privately held land plots in the economy formally registered at the immovable propertyregistry?

No 0.0

Are all privately held land plots in the largest business city formally registered at theimmovable property registry?

No 0.0

Are all privately held land plots in the economy mapped? No 0.0

Are all privately held land plots in the largest business city mapped? No 0.0

Land dispute resolution index (0–8) 3.5

Does the law require that all property sale transactions be registered at the immovableproperty registry to make them opposable to third parties?

Yes 1.5

Is the system of immovable property registration subject to a state or private guarantee? No 0.0

Is there a specific compensation mechanism to cover for losses incurred by parties whoengaged in good faith in a property transaction based on erroneous information certified bythe immovable property registry?

No 0.0

Does the legal system require a control of legality of the documents necessary for a propertytransaction (e.g., checking the compliance of contracts with requirements of the law)?

Yes 0.5

If yes, who is responsible for checking the legality of the documents? Registrar; Notary;Lawyer;

Does the legal system require verification of the identity of the parties to a propertytransaction?

Yes 0.5

If yes, who is responsible for verifying the identity of the parties? Registrar; Notary;Lawyer;

Is there a national database to verify the accuracy of identity documents? No 0.0

For a standard land dispute between two local businesses over tenure rights of a propertyworth 50 times gross national income (GNI) per capita and located in the largest businesscity, what court would be in charge of the case in the first instance?

The Land Courtof the High Courtof Lesotho

How long does it take on average to obtain a decision from the first-instance court for such acase (without appeal)?

Between 2 and 3years

1.0

Are there any statistics on the number of land disputes in the first instance? No 0.0

Number of land disputes in the largest business city in 2017:

Equal access to property rights index (-2–0) 0.0

Do unmarried men and unmarried women have equal ownership rights to property? Yes

Do married men and married women have equal ownership rights to property? Yes 0.0

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Getting Credit

This topic explores two sets of issues—the strength of credit reporting systems and the effectiveness of collateral and bankruptcy laws infacilitating lending. The most recent round of data collection for the project was completed in May 2018.

.See the methodology for more

information

What the indicators measure

Strength of legal rights index (0–12)

Rights of borrowers and lenders throughcollateral laws (0-10)

Protection of secured creditors’ rights throughbankruptcy laws (0-2)

Depth of credit information index (0–8)

Scope and accessibility of credit informationdistributed by credit bureaus and credit registries(0-8)

Credit bureau coverage (% of adults)

Number of individuals and firms listed in largestcredit bureau as a percentage of adult population

Credit registry coverage (% of adults)

Number of individuals and firms listed in creditregistry as a percentage of adult population

Case study assumptions

assesses the sharing of credit information and the legal rights ofborrowers and lenders with respect to secured transactions through 2 sets ofindicators. The depth of credit information index measures rules and practicesaffecting the coverage, scope and accessibility of credit information availablethrough a credit registry or a credit bureau. The strength of legal rights indexmeasures the degree to which collateral and bankruptcy laws protect the rights ofborrowers and lenders and thus facilitate lending. For each economy it is firstdetermined whether a unitary secured transactions system exists. Then two casescenarios, case A and case B, are used to determine how a nonpossessory securityinterest is created, publicized and enforced according to the law. Special emphasisis given to how the collateral registry operates (if registration of security interests ispossible). The case scenarios involve a secured borrower, company ABC, and asecured lender, BizBank.

Doing Business

In some economies the legal framework for secured transactions will allow only caseA or case B (not both) to apply. Both cases examine the same set of legal provisionsrelating to the use of movable collateral.

Several assumptions about the secured borrower (ABC) and lender (BizBank)are used:

- ABC is a domestic limited liability company (or its legal equivalent).- ABC has up to 50 employees.- ABC has its headquarters and only base of operations in the economy’s largestbusiness city. For 11 economies the data are also collected for the second largestbusiness city.- Both ABC and BizBank are 100% domestically owned.

The case scenarios also involve assumptions. In case A, as collateral for the loan,ABC grants BizBank a nonpossessory security interest in one category of movableassets, for example, its machinery or its inventory. ABC wants to keep bothpossession and ownership of the collateral. In economies where the law does notallow nonpossessory security interests in movable property, ABC and BizBank use afiduciary transfer-of-title arrangement (or a similar substitute for nonpossessorysecurity interests).

In case B, ABC grants BizBank a business charge, enterprise charge, floatingcharge or any charge that gives BizBank a security interest over ABC’s combinedmovable assets (or as much of ABC’s movable assets as possible). ABC keepsownership and possession of the assets.

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Getting Credit - Lesotho

Figure – Getting Credit in Lesotho and comparator economies – Ranking and Score

DB 2019 Getting Credit Score

0 100

60.00: Namibia (Rank: 73)

60.00: South Africa (Rank: 73)

55.00: Botswana (Rank: 85)

55.00: Lesotho (Rank: 85)

5.00: Angola (Rank: 184)

42.08: Regional Average (Sub-Saharan Africa)

Note: The ranking of economies on the ease of getting credit is determined by sorting their scores for getting credit. These scores are thesum of the scores for the strength of legal rights index and the depth of credit information index.

Figure – Legal Rights in Lesotho and comparator economies

Lesotho Angola Botswana Namibia South Africa Sub-Saharan Africa

0

1

2

3

4

5

6

7

8

Inde

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ore 5

1

5 5 5 5.2

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Strength of legal rights index (0-12) 5 5.2 6.1 12 (5 Economies)

Depth of credit information index (0-8) 6 3.3 6.7 8 (42 Economies)

Credit registry coverage (% of adults) 0 7.0 21.8 100.0 (4 Economies)

Credit bureau coverage (% of adults) 11.3 8.9 65.3 100.0 (25 Economies)

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Details – Legal Rights in Lesotho

Strength of legal rights index (0-12) 5

Does an integrated or unified legal framework for secured transactions that extends to the creation, publicity andenforcement of functional equivalents to security interests in movable assets exist in the economy?

No

Does the law allow businesses to grant a non possessory security right in a single category of movable assets, withoutrequiring a specific description of collateral?

Yes

Does the law allow businesses to grant a non possessory security right in substantially all of its assets, without requiring aspecific description of collateral?

Yes

May a security right extend to future or after-acquired assets, and does it extend automatically to the products, proceeds andreplacements of the original assets?

Yes

Is a general description of debts and obligations permitted in collateral agreements; can all types of debts and obligations besecured between parties; and can the collateral agreement include a maximum amount for which the assets areencumbered?

Yes

Is a collateral registry in operation for both incorporated and non-incorporated entities, that is unified geographically and byasset type, with an electronic database indexed by debtor's name?

No

Does a notice-based collateral registry exist in which all functional equivalents can be registered? No

Does a modern collateral registry exist in which registrations, amendments, cancellations and searches can be performedonline by any interested third party?

No

Are secured creditors paid first (i.e. before tax claims and employee claims) when a debtor defaults outside an insolvencyprocedure?

Yes

Are secured creditors paid first (i.e. before tax claims and employee claims) when a business is liquidated? No

Are secured creditors subject to an automatic stay on enforcement when a debtor enters a court-supervised reorganizationprocedure? Does the law protect secured creditors’ rights by providing clear grounds for relief from the stay and sets a timelimit for it?

No

Does the law allow parties to agree on out of court enforcement at the time a security interest is created? Does the law allowthe secured creditor to sell the collateral through public auction or private tender, as well as, for the secured creditor to keepthe asset in satisfaction of the debt?

No

Figure – Credit Information in Lesotho and comparator economies

Lesotho Angola Botswana Namibia South Africa Sub-Saharan Africa

0

1

2

3

4

5

6

7

8

Inde

x Sc

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6

0

67 7

3.3

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Details – Credit Information in Lesotho

Note: An economy receives a score of 1 if there is a "yes" to either bureau or registry. If the credit bureau or registry is not operational orcovers less than 5% of the adult population, the total score on the depth of credit information index is 0.

Depth of credit information index (0-8) Creditbureau

Creditregistry

Score

Are data on both firms and individuals distributed? No No 0

Are both positive and negative credit data distributed? Yes No 1

Are data from retailers or utility companies - in addition to data from banks andfinancial institutions - distributed?

Yes No 1

Are at least 2 years of historical data distributed? (Credit bureaus and registriesthat distribute more than 10 years of negative data or erase data on defaults assoon as they are repaid obtain a score of 0 for this component.)

Yes No 1

Are data on loan amounts below 1% of income per capita distributed? Yes No 1

By law, do borrowers have the right to access their data in the credit bureau orcredit registry?

Yes No 1

Can banks and financial institutions access borrowers’ credit information online(for example, through an online platform, a system-to-system connection orboth)?

Yes No 1

Are bureau or registry credit scores offered as a value-added service to helpbanks and financial institutions assess the creditworthiness of borrowers?

No No 0

Total Score ("yes" to either public bureau or private registry) 6

Coverage Credit bureau Credit registry

Number of individuals 151,936 0

Number of firms 0 0

Total 151,936 0

Percentage of adult population 11.3 0

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Protecting Minority Investors

This topic measures the strength of minority shareholder protections against misuse of corporate assets by directors for their personal gainas well as shareholder rights, governance safeguards and corporate transparency requirements that reduce the risk of abuse. The mostrecent round of data collection for the project was completed in May 2018. .See the methodology for more information

What the indicators measure

: Review andapproval requirements for related-partytransactions; Disclosure requirements for related-party transactions

• Extent of disclosure index (0–10)

: Abilityof minority shareholders to sue and holdinterested directors liable for prejudicial related-party transactions; Available legal remedies(damages, disgorgement of profits, fines,imprisonment, rescission of the transaction)

• Extent of director liability index (0–10)

:Access to internal corporate documents;Evidence obtainable during trial and allocation oflegal expenses

• Ease of shareholder suits index (0–10)

: Simple average of the extent ofdisclosure, extent of director liability and ease ofshareholder indices

• Extent of conflict of interest regulation index(0–10)

:Shareholders’ rights and role in major corporatedecisions

• Extent of shareholder rights index (0-10)

:Governance safeguards protecting shareholdersfrom undue board control and entrenchment

• Extent of ownership and control index (0-10)

:Corporate transparency on ownership stakes,compensation, audits and financial prospects

• Extent of corporate transparency index (0-10)

: Simple average of the extent of shareholdersrights, extent of ownership and control and extentof corporate transparency indices

• Extent of shareholder governance index (0–10)

: Simple average of the extent of conflict ofinterest regulation and extent of shareholdergovernance indices

• Strength of minority investor protection index(0–10)

Case study assumptions

To make the data comparable across economies, a case study uses severalassumptions about the business and the transaction.

- Is a publicly traded corporation listed on the economy’s most important stockexchange. If there are fewer than ten listed companies or if there is no stockexchange in the economy, it is assumed that Buyer is a large private company withmultiple shareholders.- Has a board of directors and a chief executive officer (CEO) who may legally act onbehalf of Buyer where permitted, even if this is not specifically required by law.- Has a supervisory board in economies with a two-tier board system on which Mr.James appointed 60% of the shareholder-elected members.- Has not adopted bylaws or articles of association that go beyond the minimumrequirements. Does not follow codes, principles, recommendations or guidelines thatare not mandatory.- Is a manufacturing company with its own distribution network.

The business (Buyer):

- Mr. James owns 60% of Buyer, sits on Buyer’s board of directors and elected twodirectors to Buyer’s five-member board.- Mr. James also owns 90% of Seller, a company that operates a chain of retailhardware stores. Seller recently closed a large number of its stores.- Mr. James proposes that Buyer purchase Seller’s unused fleet of trucks to expandBuyer’s distribution of its food products, a proposal to which Buyer agrees. The priceis equal to 10% of Buyer’s assets and is higher than the market value.- The proposed transaction is part of the company’s principal activity and is notoutside the authority of the company.- Buyer enters into the transaction. All required approvals are obtained, and allrequired disclosures made—that is, the transaction was not entered into fraudulently.- The transaction causes damages to Buyer. Shareholders sue Mr. James and theexecutives and directors that approved the transaction.

The transaction involves the following details:

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Protecting Minority Investors - Lesotho

Figure – Protecting Minority Investors in Lesotho and comparator economies – Ranking and Score

DB 2019 Protecting Minority Investors Score

0 100

73.33: South Africa (Rank: 23)

56.67: Botswana (Rank: 83)

55.00: Angola (Rank: 89)

51.67: Namibia (Rank: 99)

50.00: Lesotho (Rank: 110)

44.55: Regional Average (Sub-Saharan Africa)

Note: The ranking of economies on the strength of minority investor protections is determined by sorting their scores for protecting minorityinvestors. These scores are the simple average of the scores for the extent of conflict of interest regulation index and the extent ofshareholder governance index.

Figure – Protecting Minority Investors in Lesotho and comparator economies – Measure of Quality

Lesotho

Angola

Botswana

Namibia

South Africa

OECD high income

Sub-Saharan Africa

0 5 10 15 20 25 30 35 40 45 50Sub-Indicator Score

5 4 3 3 6 9

4 6 4 6 7 6

7 8 7 3 6 3

8 5 5 3 4 6

5 8 8 7 8 8

7.4 5.5 6.5 5.2 6.3 7.4

4.3 3.6 5.6 3.4 4.7 5.6

Extent of corporate transparency index (0-10) Extent of director liability index (0-10) Extent of disclosure index (0-10)Extent of ownership and control index (0-10) Extent of shareholder rights index (0-10) Ease of shareholder suits index (0-10)

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Extent of disclosure index (0-10) 3.0 5.5 6.5 10 (13 Economies)

Extent of director liability index (0-10) 4.0 3.5 5.3 10 (Cambodia)

Ease of shareholder suits index (0-10) 9.0 5.5 7.3 10 (Djibouti)

Extent of shareholder rights index (0-10) 6.0 4.6 6.4 10 (Kazakhstan)

Extent of ownership and control index (0-10) 3.0 3.4 5.4 None in 2017/18

Extent of corporate transparency index (0-10) 5.0 4.1 7.6 10 (6 Economies)

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Details – Protecting Minority Investors in Lesotho – Measure of Quality

Answer Score

Extent of conflict of interest regulation index (0-10) 5.3

Extent of disclosure index (0-10) 3.0

Whose decision is sufficient to approve the Buyer-Seller transaction? (0-3) Shareholders orboard of directorsincludinginterested parties

1.0

Must an external body review the terms of the transaction before it takes place? (0-1) No 0.0

Must Mr. James disclose his conflict of interest to the board of directors? (0-2) Full disclosure ofall material facts

2.0

Must Buyer disclose the transaction in periodic filings (e.g. annual reports)? (0-2) No disclosureobligation

0.0

Must Buyer immediately disclose the transaction to the public? (0-2) No disclosureobligation

0.0

Extent of director liability index (0-10) 4.0

Can shareholders representing 10% of Buyer's share capital sue for the damage thetransaction caused to Buyer? (0-1)

Yes 1.0

Can shareholders hold Mr. James liable for the damage the transaction caused to Buyer? (0-2)

Liable if unfair orprejudicial

2.0

Can shareholders hold the other directors liable for the damage the transaction caused toBuyer (0-2)

Not liable 0.0

Must Mr. James pay damages for the harm caused to Buyer upon a successful claim byshareholders? (0-1)

Yes 1.0

Must Mr. James repay profits made from the transaction upon a successful claim byshareholders? (0-1)

No 0.0

Is Mr. James disqualified upon a successful claim by shareholders? (0-1) No 0.0

Can a court void the transaction upon a successful claim by shareholders? (0-2) Only in case offraud or bad faith

0.0

Ease of shareholder suits index (0-10) 9.0

Before suing, can shareholders representing 10% of Buyer's share capital inspect thetransaction documents? (0-1)

Yes 1.0

Can the plaintiff obtain any documents from the defendant and witnesses at trial? (0-3) Any relevantdocument

3.0

Can the plaintiff request categories of documents from the defendant without identifyingspecific ones? (0-1)

Yes 1.0

Can the plaintiff directly question the defendant and witnesses at trial? (0-2) Yes 2.0

Is the level of proof required for civil suits lower than that of criminal cases? (0-1) Yes 1.0

Can shareholder plaintiffs recover their legal expenses from the company? (0-2) Yes if successful 1.0

Extent of shareholder governance index (0-10) 4.7

Extent of shareholder rights index (0-10) 6.0

Does the sale of 51% of Buyer's assets require shareholder approval? No 0.0

Can shareholders representing 10% of Buyer's share capital call for a meeting ofshareholders?

Yes 1.0

Must Buyer obtain its shareholders’ approval every time it issues new shares? Yes 1.0

Do shareholders automatically receive preemption rights every time Buyer issues newshares?

No 0.0

Must shareholders approve the election and dismissal of the external auditor? Yes 1.0

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Are changes to the rights of a class of shares only possible if the holders of the affectedshares approve?

Yes 1.0

Assuming that Buyer is a limited company, does the sale of 51% of its assets requiremember approval?

No 0.0

Assuming that Buyer is a limited company, can members representing 10% call for ameeting of members?

Yes 1.0

Assuming that Buyer is a limited company, must all or almost all members consent to add anew member?

Yes 1.0

Assuming that Buyer is a limited company, must a member first offer to sell their interest tothe existing members before they can sell to non-members?

No 0.0

Extent of ownership and control index (0-10) 3.0

Is it forbidden to appoint the same individual as CEO and chairperson of the board ofdirectors?

No 0.0

Must the board of directors include independent and nonexecutive board members? No 0.0

Can shareholders remove members of the board of directors without cause before the endof their term?

Yes 1.0

Must the board of directors include a separate audit committee exclusively comprising boardmembers?

No 0.0

Must a potential acquirer make a tender offer to all shareholders upon acquiring 50% ofBuyer?

No 0.0

Must Buyer pay declared dividends within a maximum period set by law? No 0.0

Is a subsidiary prohibited from acquiring shares issued by its parent company? Yes 1.0

Assuming that Buyer is a limited company, must Buyer have a mechanism to resolvedisagreements among members?

Yes 1.0

Assuming that Buyer is a limited company, must a potential acquirer make a tender offer toall shareholders upon acquiring 50% of Buyer?

No 0.0

Assuming that Buyer is a limited company, must Buyer distribute profits within a maximumperiod set by law?

No 0.0

Extent of corporate transparency index (0-10) 5.0

Must Buyer disclose direct and indirect beneficial ownership stakes representing 5%? No 0.0

Must Buyer disclose information about board members’ primary employment anddirectorships in other companies?

No 0.0

Must Buyer disclose the compensation of individual managers? No 0.0

Must a detailed notice of general meeting be sent 21 days before the meeting? No 0.0

Can shareholders representing 5% of Buyer’s share capital put items on the general meetingagenda?

Yes 1.0

Must Buyer's annual financial statements be audited by an external auditor? Yes 1.0

Must Buyer disclose its audit reports to the public? No 0.0

Assuming that Buyer is a limited company, must members meet at least once a year? Yes 1.0

Assuming that Buyer is a limited company, can members representing 5% put items on themeeting agenda?

Yes 1.0

Assuming that Buyer is a limited company, must Buyer's annual financial statements beaudited by an external auditor?

Yes 1.0

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Paying Taxes

This topic records the taxes and mandatory contributions that a medium-size company must pay or withhold in a given year, as well as theadministrative burden of paying taxes and contributions and complying with postfiling procedures (VAT refund and tax audit). The most recentround of data collection for the project was completed in May 2018 covering for the Paying Taxes indicator calendar year 2017 (January 1,2017 – December 31, 2017). See the methodology for more information.

What the indicators measure

Tax payments for a manufacturing company in2017 (number per year adjusted for electronicand joint filing and payment)

Total number of taxes and contributions paid orwithheld, including consumption taxes (valueadded tax, sales tax or goods and service tax)

Method and frequency of filing and payment•Time required to comply with 3 major taxes(hours per year)

Collecting information, computing tax payable•Preparing separate tax accounting books, ifrequired

Completing tax return, filing with agencies•Arranging payment or withholding•

Total tax and contribution rate (% of commercialprofits)

Profit or corporate income tax•Social contributions, labor taxes paid byemployer

Property and property transfer taxes•Dividend, capital gains, financial transactionstaxes

Waste collection, vehicle, road and other taxes•Postfiling Index

Time to comply with a VAT refund (hours)•Time to obtain a VAT refund (weeks)•Time to comply with a corporate income taxcorrection (hours)

Time to complete a corporate income taxcorrection (weeks)

Case study assumptions

Using a case scenario, records taxes and mandatory contributions amedium size company must pay in a year, and measures the administrative burdenof paying taxes, contributions and dealing with postfiling processes. Information isalso compiled on frequency of filing and payments, time taken to comply with taxlaws, time taken to comply with the requirements of postfiling processes and timewaiting.

Doing Business

To make data comparable across economies, several assumptions are used:- TaxpayerCo is a medium-size business that started operations on January 1, 2016.It produces ceramic flowerpots and sells them at retail.

Taxes andmandatory contributions are measured at all levels of government.

- In June 2017, TaxpayerCo. makes a large capital purchase: the value of themachine is 65 times income per capita of the economy. Sales are equally spread permonth (1,050 times income per capita divided by 12) and cost of goods sold areequally expensed per month (875 times income per capita divided by 12). Themachinery seller is registered for VAT and excess input VAT incurred in June will befully recovered after four consecutive months if the VAT rate is the same for inputs,sales and the machine and the tax reporting period is every month. Input VAT willexceed Output VAT in June 2017.

All taxes and contributionsrecorded are paid in the second year of operation (calendar year 2017).

The VAT refund process:

- An error in calculation of income tax liability (for example, use of incorrect taxdepreciation rates, or incorrectly treating an expense as tax deductible) leads to anincorrect income tax return and a corporate income tax underpayment. TaxpayerCo.discovered the error and voluntarily notified the tax authority. The value of theunderpaid income tax liability is 5% of the corporate income tax liabilitydue. TaxpayerCo. submits corrected information after the deadline for submitting theannual tax return, but within the tax assessment period.

The corporate income tax audit process:

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Paying Taxes - Lesotho

Figure – Paying Taxes in Lesotho and comparator economies – Ranking and Score

DB 2019 Paying Taxes Score

0 100

81.13: South Africa (Rank: 46)

80.01: Botswana (Rank: 51)

74.52: Namibia (Rank: 81)

69.54: Angola (Rank: 104)

68.91: Lesotho (Rank: 108)

57.52: Regional Average (Sub-Saharan Africa)

Note: The ranking of economies on the ease of paying taxes is determined by sorting their scores for paying taxes. These scores are thesimple average of the scores for each of the component indicators, with a threshold and a nonlinear transformation applied to one of thecomponent indicators, the total tax and contribution rate. The threshold is defined as the total tax and contribution rate at the 15th percentileof the overall distribution for all years included in the analysis up to and including Doing Business 2015, which is 26.1%. All economies with atotal tax and contribution rate below this threshold receive the same score as the economy at the threshold.

Figure – Paying Taxes in Lesotho and comparator economies – Measure of Quality

Lesotho Angola Botswana Namibia South Africa Sub-Saharan Africa

0

20

40

60

80

100

Inde

x sc

ore 66.94

94.9582.70

77.17

60.2854.63

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Payments (number per year) 32 37.4 11.2 3 (Hong Kong SAR,China)

Time (hours per year) 327 280.6 159.4 49 (Singapore)

Total tax and contribution rate (% of profit) 13.6 46.8 39.8 26.1% (32 Economies)

Postfiling index (0-100) 66.94 54.63 84.41 None in 2017/18

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Details – Paying Taxes in Lesotho

Tax ormandatorycontribution

Payments(number)

Notes onPayments

Time(hours)

Statutorytax rate

Tax base Total taxandcontributionrate (% ofprofit)

Notes onTTCR

Corporateincome tax

4.0 65.0 10% taxable profits(paid only ifhigher thanACT)

10.84

Property tax 1.0 2.75% propertyvalue

2.69

Tax oninterest

0.0 10% interestincome

0.26 withheld

Vehicle taxes 1.0 M 921 fixed fee 0.07

Value addedtax (VAT)

12.0 150.0 14% value added 0.00 not included

Fuel tax 1.0 included intothe fuel price

0.00 small amount

Land tax 1.0 9c per squaremeter

property area 0.00

Personalincome tax

12.0 112.0 20-30% taxablesalaries

0.00 withheld

Totals 32 327 13.6

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Details – Paying Taxes in Lesotho – Tax by Type

Taxes by type Answer

Profit tax (% of profit) 10.8

Labor tax and contributions (% of profit) 0

Other taxes (% of profit) 2.8

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Details – Paying Taxes in Lesotho – Measure of Quality

Names of taxes have been standardized. For instance income tax, profit tax, tax on company's income are all named corporateincome tax in this table.The hours for VAT include all the VAT and sales taxes applicable.The hours for Social Security include all the hours for labor taxes and mandatory contributions in general.The postfiling index is the average of the scores on time to comply with VAT refund, time to obtain a VAT refund, time to comply with acorporate income tax correction and time to complete a corporate income tax correction.N/A = Not applicable.

Notes:

Answer Score

Postfiling index (0-100) 66.94

VAT refunds

Does VAT exist? Yes

Does a VAT refund process exist per the case study? Yes

Restrictions on VAT refund process Carry forward for3 months

Percentage of cases exposed to a VAT audit (%) 50% - 74%

Is there a mandatory carry forward period? Yes

Time to comply with VAT refund (hours) 11.5 77

Time to obtain a VAT refund (weeks) 41.7 25.6

Corporate income tax audits

Does corporate income tax exist? Yes

Percentage of cases exposed to a corporate income tax audit (%) 50% - 74%

Time to comply with a corporate income tax correction (hours) 11.0 82.57

Time to complete a corporate income tax correction (weeks) 5.6 82.59

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Trading across Borders

records the time and cost associated with the logistical process of exporting and importing goods. measuresthe time and cost (excluding tariffs) associated with three sets of procedures—documentary compliance, border compliance and domestictransport—within the overall process of exporting or importing a shipment of goods. The most recent round of data collection for the projectwas completed in May 2018. .

Doing Business Doing Business

See the methodology for more information

What the indicators measure

Documentary compliance

Obtaining, preparing and submitting documentsduring transport, clearance, inspections and portor border handling in origin economy

Obtaining, preparing and submitting documentsrequired by destination economy and any transiteconomies

Covers all documents required by law and inpractice, including electronic submissions ofinformation

Border compliance

Customs clearance and inspections•Inspections by other agencies (if applied to morethan 20% of shipments)

Handling and inspections that take place at theeconomy’s port or border

Domestic transport

Loading or unloading of the shipment at thewarehouse or port/border

Transport between warehouse and port/border•Traffic delays and road police checks whileshipment is en route

Case study assumptions

To make the data comparable across economies, a few assumptions are madeabout the traded goods and the transactions:

Time is measured in hours, and 1 day is 24 hours (for example, 22 days arerecorded as 22×24=528 hours). If customs clearance takes 7.5 hours, the data arerecorded as is. Alternatively, suppose documents are submitted to a customs agencyat 8:00a.m., are processed overnight and can be picked up at 8:00a.m. the next day.The time for customs clearance would be recorded as 24 hours because the actualprocedure took 24 hours.

Time:

Insurance cost and informal payments for which no receipt is issued areexcluded from the costs recorded. Costs are reported in U.S. dollars. Contributorsare asked to convert local currency into U.S. dollars based on the exchange rateprevailing on the day they answer the questionnaire. Contributors are private sectorexperts in international trade logistics and are informed about exchange rates.

Cost:

- For all 190 economies covered by , it is assumed a shipment is in awarehouse in the largest business city of the exporting economy and travels to awarehouse in the largest business city of the importing economy.- It is assumed each economy imports 15 metric tons of containerized auto parts (HS8708) from its natural import partner—the economy from which it imports the largestvalue (price times quantity) of auto parts. It is assumed each economy exports theproduct of its comparative advantage (defined by the largest export value) to itsnatural export partner—the economy that is the largest purchaser of this product.Shipment value is assumed to be $50,000.- The mode of transport is the one most widely used for the chosen export or importproduct and the trading partner, as is the seaport or land border crossing.- All electronic information submissions requested by any government agency inconnection with the shipment are considered to be documents obtained, preparedand submitted during the export or import process.- A port or border is a place (seaport or land border crossing) where merchandisecan enter or leave an economy.- Relevant government agencies include customs, port authorities, road police,border guards, standardization agencies, ministries or departments of agriculture orindustry, national security agencies and any other government authorities.

Assumptions of the case study:Doing Business

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Trading across Borders - Lesotho

Figure – Trading across Borders in Lesotho and comparator economies – Ranking and Score

DB 2019 Trading Across Borders Score

0 100

91.86: Lesotho (Rank: 38)

86.65: Botswana (Rank: 55)

61.47: Namibia (Rank: 136)

59.64: South Africa (Rank: 143)

53.59: Regional Average (Sub-Saharan Africa)

36.15: Angola (Rank: 174)

Note: The ranking of economies on the ease of trading across borders is determined by sorting their scores for trading across borders. Thesescores are the simple average of the scores for the time and cost for documentary compliance and border compliance to export and import.

Figure – Trading across Borders in Lesotho – Time and Cost

Export-

BorderCompliance

Export-

DocumentaryCompliance

Import-

BorderCompliance

Import-

DocumentaryCompliance

0

1

2

3

4

5

6

Tim

e (h

ours

)

020406080100120140160

Cost

(USD

)4

150

1

90

5150

1

90

Time (hours) Cost (USD)

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Time to export: Border compliance (hours) 4 97.3 12.5 1 (19 Economies)

Cost to export: Border compliance (USD) 150 605.8 139.1 0 (19 Economies)

Time to export: Documentary compliance (hours) 1 72.8 2.4 1 (26 Economies)

Cost to export: Documentary compliance (USD) 90 168.8 35.2 0 (20 Economies)

Time to import: Border compliance (hours) 5 126.3 8.5 0 (25 Economies)

Cost to import: Border compliance (USD) 150 684.3 100.2 0 (28 Economies)

Time to import: Documentary compliance (hours) 1 97.7 3.4 1 (30 Economies)

Cost to import: Documentary compliance (USD) 90 283.5 24.9 0 (30 Economies)

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Details – Trading across Borders in Lesotho

Characteristics Export Import

Product HS 51 : Wool, fine or coarse animal hair;horsehair yarn and woven fabric

HS 8708: Parts and accessories of motorvehicles

Trade partner South Africa South Africa

Border Maseru Bridge border crossing Maseru Bridge border crossing

Distance (km) 3 3

Domestic transport time (hours) 1 1

Domestic transport cost (USD) 8 8

Details – Trading across Borders in Lesotho – Components of Border Compliance

Time to Complete (hours) Associated Costs (USD)

Export: Clearance and inspections requiredby customs authorities

2.0 150.0

Export: Clearance and inspections requiredby agencies other than customs

0.0 0.0

Export: Port or border handling 3.5 0.0

Import: Clearance and inspections requiredby customs authorities

3.5 150.0

Import: Clearance and inspections requiredby agencies other than customs

0.0 0.0

Import: Port or border handling 3.5 0.0

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Details – Trading across Borders in Lesotho – Trade Documents

Export Import

Inland Bill of lading Inland bill of lading

Commercial invoice Commercial invoice

Customs Export Declaration (SAD 500) Customs import declaration (SAD 500)

Packing list Packing list

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Enforcing Contracts

.

The enforcing contracts indicator measures the time and cost for resolving a commercial dispute through a local first-instance court, and thequality of judicial processes index, evaluating whether each economy has adopted a series of good practices that promote quality andefficiency in the court system. The most recent round of data collection was completed in May 2018. See the methodology for moreinformation

What the indicators measure

Time required to enforce a contract through thecourts (calendar days)

Time to file and serve the case•Time for trial and to obtain the judgment•Time to enforce the judgment•

Cost required to enforce a contract through thecourts (% of claim)

Attorney fees•Court fees•Enforcement fees•

Quality of judicial processes index (0-18)

Court structure and proceedings (-1-5)•Case management (0-6)•Court automation (0-4)•Alternative dispute resolution (0-3)•

Case study assumptions

The dispute in the case study involves the breach of a sales contract between 2domestic businesses. The case study assumes that the court hears an expert on thequality of the goods in dispute. This distinguishes the case from simple debtenforcement.

To make the data comparable across economies, uses severalassumptions about the case:- The dispute concerns a lawful transaction between two businesses (Seller andBuyer), both located in the economy’s largest business city. For 11 economies thedata are also collected for the second largest business city.- The buyer orders custom-made goods, then fails to pay alleging that the goods arenot of adequate quality.- The value of the dispute is 200% of the income per capita or the equivalent in localcurrency of USD 5,000, whichever is greater.- The seller sues the buyer before the court with jurisdiction over commercial casesworth 200% of income per capita or $5,000.- The seller requests the pretrial attachment of the defendant’s movable assets tosecure the claim.- The dispute on the quality of the goods requires an expert opinion.- The judge decides in favor of the seller; there is no appeal.- The seller enforces the judgment through a public sale of the buyer’s movableassets.

Doing Business

LesothoDoing Business 2019

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Enforcing Contracts - Lesotho

Figure – Enforcing Contracts in Lesotho and comparator economies – Ranking and Score

DB 2019 Enforcing Contracts Score

0 100

63.44: Namibia (Rank: 58)

57.18: Lesotho (Rank: 95)

54.10: South Africa (Rank: 115)

49.99: Botswana (Rank: 134)

48.87: Regional Average (Sub-Saharan Africa)

26.26: Angola (Rank: 186)

Note: The ranking of economies on the ease of enforcing contracts is determined by sorting their scores for enforcing contracts. Thesescores are the simple average of the scores for each of the component indicators.

Figure – Enforcing Contracts in Lesotho – Time and Cost

Angola Botswana Lesotho Namibia OECDhigh

income

SouthAfrica

Sub-SaharanAfrica

0

200

400

600

800

1000

1200

1400

Tim

e (d

ays)

0

10

20

30

40

50

Cost

(% o

f cla

im v

alue

)1296 44.4

660

39.8

615

31.3

460

35.8

582.4 21.2 600

33.2

655.1

42.3

Time (days) Cost (% of claim value)

Standardized Case

Claim value LSL 68,048

Court name High Court, Commercial Division

City Covered Maseru

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Time (days) 615 655.1 582.4 None in 2017/18

Cost (% of claim value) 31.3 42.3 21.2 None in 2017/18

Quality of judicial processes index (0-18) 8.5 6.7 11.5 None in 2017/18

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Figure – Enforcing Contracts in Lesotho and comparator economies – Measure of Quality

Lesotho

Angola

Botswana

Namibia

South Africa

OECD high income

Sub-Saharan Africa

0 2 4 6 8 10 12 14Sub-Indicator Score

2.5 1 0.5 4.5

1.5 1.5 0 1.5

2 2.5 0 2.5

2 5 2 1.5

2.5 2 0.5 2

2.5 3.1 2.3 3.6

2.2 1.1 0.3 3.1

Alternative dispute resolution (0-3) Case management (0-6) Court automation (0-4) Court structure and proceedings (-1-5)

Details – Enforcing Contracts in Lesotho

Indicator

Time (days) 615

Filing and service 45

Trial and judgment 300

Enforcement of judgment 270

Cost (% of claim value) 31.3

Attorney fees 25

Court fees 3.6

Enforcement fees 2.7

Quality of judicial processes index (0-18) 8.5

Court structure and proceedings (-1-5) 4.5

Case management (0-6) 1.0

Court automation (0-4) 0.5

Alternative dispute resolution (0-3) 2.5

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Details – Enforcing Contracts in Lesotho – Measure of Quality

Answer Score

Quality of judicial processes index (0-18) 8.5

Court structure and proceedings (-1-5) 4.5

1. Is there a court or division of a court dedicated solely to hearing commercial cases? Yes 1.5

2. Small claims court 1.5

2.a. Is there a small claims court or a fast-track procedure for small claims? Yes

2.b. If yes, is self-representation allowed? Yes

3. Is pretrial attachment available? Yes 1.0

4. Are new cases assigned randomly to judges? Yes, but manual 0.5

5. Does a woman's testimony carry the same evidentiary weight in court as a man's? Yes 0.0

Case management (0-6) 1.0

1. Time standards 0.0

1.a. Are there laws setting overall time standards for key court events in a civilcase?

Yes

1.b. If yes, are the time standards set for at least three court events? No

1.c. Are these time standards respected in more than 50% of cases? Yes

2. Adjournments 0.0

2.a. Does the law regulate the maximum number of adjournments that can begranted?

No

2.b. Are adjournments limited to unforeseen and exceptional circumstances? No

2.c. If rules on adjournments exist, are they respected in more than 50% of cases? n.a.

3. Can two of the following four reports be generated about the competent court: (i) time todisposition report; (ii) clearance rate report; (iii) age of pending cases report; and (iv) singlecase progress report?

No 0.0

4. Is a pretrial conference among the case management techniques used before thecompetent court?

Yes 1.0

5. Are there any electronic case management tools in place within the competent court foruse by judges?

No 0.0

6. Are there any electronic case management tools in place within the competent court foruse by lawyers?

No 0.0

Court automation (0-4) 0.5

1. Can the initial complaint be filed electronically through a dedicated platform within thecompetent court?

no 0.0

2. Is it possible to carry out service of process electronically for claims filed before thecompetent court?

No 0.0

3. Can court fees be paid electronically within the competent court? No 0.0

4. Publication of judgments 0.5

4.a Are judgments rendered in commercial cases at all levels made available to thegeneral public through publication in official gazettes, in newspapers or on theinternet or court website?

No

4.b. Are judgments rendered in commercial cases at the appellate and supremecourt level made available to the general public through publication in officialgazettes, in newspapers or on the internet or court website?

Yes

Alternative dispute resolution (0-3) 2.5

1. Arbitration 1.5

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1.a. Is domestic commercial arbitration governed by a consolidated law orconsolidated chapter or section of the applicable code of civil procedureencompassing substantially all its aspects?

Yes

1.b. Are there any commercial disputes—aside from those that deal with publicorder or public policy—that cannot be submitted to arbitration?

No

1.c. Are valid arbitration clauses or agreements usually enforced by the courts? Yes

2. Mediation/Conciliation 1.0

2.a. Is voluntary mediation or conciliation available? Yes

2.b. Are mediation, conciliation or both governed by a consolidated law orconsolidated chapter or section of the applicable code of civil procedureencompassing substantially all their aspects?

Yes

2.c. Are there financial incentives for parties to attempt mediation or conciliation(i.e., if mediation or conciliation is successful, a refund of court filing fees, incometax credits or the like)?

No

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Resolving Insolvency

studies the time, cost and outcome of insolvency proceedings involving domestic legal entities. These variables are used tocalculate the recovery rate, which is recorded as cents on the dollar recovered by secured creditors through reorganization, liquidation ordebt enforcement (foreclosure or receivership) proceedings. To determine the present value of the amount recovered by creditors,

uses the lending rates from the International Monetary Fund, supplemented with data from central banks and the EconomistIntelligence Unit. The most recent round of data collection was completed in May 2018. .

Doing Business

DoingBusiness

See the methodology for more information

What the indicators measure

Time required to recover debt (years)

Measured in calendar years•Appeals and requests for extension are included•

Cost required to recover debt (% of debtor’sestate)

Measured as percentage of estate value•Court fees•Fees of insolvency administrators•Lawyers’ fees•Assessors’ and auctioneers’ fees•Other related fees•

Outcome

Whether business continues operating as a goingconcern or business assets are sold piecemeal

Recovery rate for creditors

Measures the cents on the dollar recovered bysecured creditors

Outcome for the business (survival or not)determines the maximum value that can berecovered

Official costs of the insolvency proceedings arededucted

Depreciation of furniture is taken into account•Present value of debt recovered•

Strength of insolvency framework index (0- 16)

Sum of the scores of four component indices:•Commencement of proceedings index (0-3)•Management of debtor’s assets index (0-6)•Reorganization proceedings index (0-3)•Creditor participation index (0-4)•

Case study assumptions

To make the data on the time, cost and outcome comparable across economies,several assumptions about the business and the case are used:

- A hotel located in the largest city (or cities) has 201 employees and 50 suppliers.The hotel experiences financial difficulties.- The value of the hotel is 100% of the income per capita or the equivalent in localcurrency of USD 200,000, whichever is greater.- The hotel has a loan from a domestic bank, secured by a mortgage over the hotel’sreal estate. The hotel cannot pay back the loan, but makes enough money tooperate otherwise.

In addition, evaluates the quality of legal framework applicable tojudicial liquidation and reorganization proceedings and the extent to which bestinsolvency practices have been implemented in each economy covered.

Doing Business

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Resolving Insolvency - Lesotho

Figure – Resolving Insolvency in Lesotho and comparator economies – Ranking and Score

DB 2019 Resolving Insolvency Score

0 100

54.49: South Africa (Rank: 66)

47.99: Botswana (Rank: 81)

36.97: Namibia (Rank: 125)

36.91: Lesotho (Rank: 126)

30.80: Regional Average (Sub-Saharan Africa)

0.00: Angola (Rank: 168)

Note: The ranking of economies on the ease of resolving insolvency is determined by sorting their scores for resolving insolvency. Thesescores are the simple average of the scores for the recovery rate and the strength of insolvency framework index.

Figure – Resolving Insolvency in Lesotho – Time and Cost

NoPracticeAngola

Botswana Lesotho Namibia OECDhigh

income

SouthAfrica

Sub-SaharanAfrica

0

0.5

1

1.5

2

2.5

3

3.5

Tim

e (y

ears

)

0

5

10

15

20

25

Cost

(% o

f est

ate)

1.7

18.0 2.620.0

2.514.5

1.79.3

2.0

18.02.9

22.7

Time (years) Cost (% of estate)

Indicator Lesotho Sub-SaharanAfrica

OECD highincome

Best RegulatoryPerformance

Recovery rate (cents on the dollar) 27.9 20.3 70.5 None in 2017/18

Time (years) 2.6 2.9 1.7 0.4 (Ireland)

Cost (% of estate) 20.0 22.7 9.3 1.0 (Norway)

Outcome (0 as piecemeal sale and 1 as goingconcern)

0 .. .. ..

Strength of insolvency framework index (0-16) 7.0 6.4 11.9 None in 2017/18

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Figure – Resolving Insolvency in Lesotho and comparator economies – Measure of Quality

Note: Even if the economy’s legal framework includes provisions related to insolvency proceedings (liquidation or reorganization), theeconomy receives 0 points for the strength of insolvency framework index, if time, cost and outcome indicators are recorded as “no practice.”

Lesotho

Angola

Botswana

Namibia

South Africa

OECD high income

Sub-Saharan Africa

0 2 4 6 8 10 12 14Sub-Indicator Score

3 3 1 0

4 2 00

1 3 00

2 3 1 0

6 3 2 0.5

5.3 2.8 2.2 1.9

4.1 2.3 1 0.5

Management of debtor's assets index (0-6) Commencement of proceedings index (0-3) Creditor participation index (0-4)Reorganization proceedings index (0-3)

Figure – Resolving Insolvency in Lesotho and comparator economies – Recovery Rate

Lesotho Angola Botswana Namibia South Africa Sub-Saharan Africa

0

20

40

60

80

100

Reco

very

rate

(cen

ts o

n th

e do

llar)

27.9

0.0

65.9

33.8 34.5

20.3

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Details – Resolving Insolvency in Lesotho

Indicator Answer Score

Proceeding liquidation After Mirage's default, BizBank would initiate liquidation by filing the claim at the High Court.

Outcome piecemeal sale Upon the completion of liquidation proceeding, the hotel will stop operating and Mirage assets willbe sold piecemeal usually through private sale.

Time (in years) 2.6 The liquidation proceeding takes approximately 2.6 years. After receiving BizBank's application toinitiate liquidation proceeding, the High Court will review the case; notify relevant parties and holdhearing if necessary. In practice, it takes around 8 months to obtain a hearing and a judicialresolution (provisional liquidation order) on the issue. The decision to start the liquidationproceeding made by the High Court can be appealed by Mirage by filing the petition at the Courtof Appeals. The decision on the appeal will be made within 6 months. Once the final decision ofliquidation is made, the Court will appoint a liquidator immediately. The liquidator usually holds thefirst creditors' meeting within the first month of appointment, and finalizes creditors' claims beforethe second creditors' meeting which usually is held 6 months after the final liquidation order ismade. The preparation and execution of sale of Mirage's assets will take an additional one yearuntil BizBank is repaid some or all of the money owed to it.

Cost (% ofestate)

20.0 The costs associated with the case would amount to approximately 20% of the value of thedebtor's estate. Cost incurred during the entire insolvency process mainly include court orgovernment agency fees (1%), attorney fees (5-10%), liquidator fee (3-6%), and auctioneer fee (3-10%).

Recovery rate(cents on thedollar)

27.9

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Details – Resolving Insolvency in Lesotho – Measure of Quality

Even if the economy’s legal framework includes provisions related to insolvency proceedings (liquidation or reorganization), theeconomy receives 0 points for the strength of insolvency framework index, if time, cost and outcome indicators are recorded as “no practice.”Note:

Answer Score

Strength of insolvency framework index (0-16) 7.0

Commencement of proceedings index (0-3) 3.0

What procedures are available to a DEBTOR when commencing insolvency proceedings? (a) Debtor mayfile for bothliquidation andreorganization

1.0

Does the insolvency framework allow a CREDITOR to file for insolvency of the debtor? (a) Yes, a creditormay file for bothliquidation andreorganization

1.0

What basis for commencement of the insolvency proceedings is allowed under theinsolvency framework?

(a) Debtor isgenerally unableto pay its debtsas they mature

1.0

Management of debtor's assets index (0-6) 3.0

Does the insolvency framework allow the continuation of contracts supplying essential goodsand services to the debtor?

No 0.0

Does the insolvency framework allow the rejection by the debtor of overly burdensomecontracts?

Yes 1.0

Does the insolvency framework allow avoidance of preferential transactions? Yes 1.0

Does the insolvency framework allow avoidance of undervalued transactions? Yes 1.0

Does the insolvency framework provide for the possibility of the debtor obtaining credit aftercommencement of insolvency proceedings?

No 0.0

Does the insolvency framework assign priority to post-commencement credit? (c) No priority isassigned to post-commencementcreditors

0.0

Reorganization proceedings index (0-3) 0.0

Which creditors vote on the proposed reorganization plan? N/A 0.0

Does the insolvency framework require that dissenting creditors in reorganization receive atleast as much as what they would obtain in a liquidation?

No 0.0

Are the creditors divided into classes for the purposes of voting on the reorganization plan,does each class vote separately and are creditors in the same class treated equally?

No 0.0

Creditor participation index (0-4) 1.0

Does the insolvency framework require approval by the creditors for selection orappointment of the insolvency representative?

No 0.0

Does the insolvency framework require approval by the creditors for sale of substantialassets of the debtor?

No 0.0

Does the insolvency framework provide that a creditor has the right to request informationfrom the insolvency representative?

Yes 1.0

Does the insolvency framework provide that a creditor has the right to object to decisionsaccepting or rejecting creditors' claims?

No 0.0

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Labor Market Regulation

presents detailed data for the labor market regulation indicators on the website( ). The report does not present rankings of economies on these indicators or include the topic in the aggregateease of doing business score or ranking on the ease of doing business.

Doing Business Doing Businesshttp://www.doingbusiness.org

The most recent round of data collection was completed in May 2018. .See the methodology for more information

What the indicators measure

(i) whether fixed-term contracts are prohibited forpermanent tasks; (ii) maximum cumulative durationof fixed-term contracts; (iii) length of theprobationary period; (iv) minimum wage.

Hiring

(i) maximum number of working days allowed perweek; (ii) premiums for work: at night, on a weeklyrest day and overtime; (iii) whether there arerestrictions on work at night, work on a weekly restday and for overtime work; (iv) whethernonpregnant and nonnursing women can worksame night hours as men; (v) length of paid annualleave.

Working hours

(i) whether redundancy can be basis for terminatingworkers; (ii) whether employer needs to notifyand/or get approval from third party to terminate 1redundant worker and a group of 9 redundantworkers; (iii) whether law requires employer toreassign or retrain a worker before making workerredundant; (iv) whether priority rules apply forredundancies and reemployment.

Redundancy rules

(i) notice period for redundancy dismissal; (ii)severance payments due when terminating aredundant worker.

Redundancy cost

(i) whether law mandates equal remuneration forwork of equal value and nondiscrimination based ongender in hiring; (ii) whether law mandates paid orunpaid maternity leave; (iii) length of paid maternityleave; (iv) whether employees on maternity leavereceive 100% of wages; (v) availability of five fullypaid days of sick leave a year; (vi) eligibilityrequirements for unemployment protection.

Job quality

Case study assumptions

To make the data comparable across economies, several assumptions about theworker and the business are used.

- Is a cashier in a supermarket or grocery store, age 19, with one year of workexperience.- Is a full-time employee.- Is not a member of the labor union, unless membership is mandatory.

The worker:

- Is a limited liability company (or the equivalent in the economy).- Operates a supermarket or grocery store in the economy’s largest business city.For 11 economies the data are also collected for the second largest business city.- Has 60 employees.- Is subject to collective bargaining agreements if such agreements cover more than50% of the food retail sector and they apply even to firms that are not party to them.- Abides by every law and regulation but does not grant workers more benefits thanthose mandated by law, regulation or (if applicable) collective bargainingagreements.

The business:

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Labor Market Regulation - Lesotho

Details – Labor Market Regulation in Lesotho

Answer

Hiring

Fixed-term contracts prohibited for permanent tasks? No

Maximum length of a single fixed-term contract (months) No limit

Maximum length of fixed-term contracts, including renewals (months) No limit

Minimum wage applicable to the worker assumed in the case study (US$/month) 139.4

Ratio of minimum wage to value added per worker 0.8

Maximum length of probationary period (months) 4.0

Working hours

Standard workday 9.0

Maximum number of working days per week 6.0

Premium for night work (% of hourly pay) 0.0

Premium for work on weekly rest day (% of hourly pay) 100.0

Premium for overtime work (% of hourly pay) 25.0

Restrictions on night work? Yes

Whether nonpregnant and nonnursing women can work the same night hours as men Yes

Restrictions on weekly holiday? No

Restrictions on overtime work? No

Paid annual leave for a worker with 1 year of tenure (working days) 12.0

Paid annual leave for a worker with 5 years of tenure (working days) 12.0

Paid annual leave for a worker with 10 years of tenure (working days) 12.0

Paid annual leave (average for workers with 1, 5 and 10 years of tenure, in working days) 12.0

Redundancy rules

Dismissal due to redundancy allowed by law? Yes

Third-party notification if one worker is dismissed? No

Third-party approval if one worker is dismissed? No

Third-party notification if nine workers are dismissed? No

Third-party approval if nine workers are dismissed? No

Retraining or reassignment obligation before redundancy? No

Priority rules for redundancies? No

Priority rules for reemployment? No

Redundancy cost

Notice period for redundancy dismissal for a worker with 1 year of tenure 4.3

Notice period for redundancy dismissal for a worker with 5 years of tenure 4.3

Notice period for redundancy dismissal for a worker with 10 years of tenure 4.3

Notice period for redundancy dismissal (average for workers with 1, 5 and 10 years of tenure) 4.3

Severance pay for redundancy dismissal for a worker with 1 year of tenure 2.0

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Severance pay for redundancy dismissal for a worker with 5 years of tenure 10.0

Severance pay for redundancy dismissal for a worker with 10 years of tenure 20.0

Severance pay for redundancy dismissal (average for workers with 1, 5 and 10 years of tenure) 10.7

Job quality

Equal remuneration for work of equal value? Yes

Gender nondiscrimination in hiring? No

Paid or unpaid maternity leave mandated by law? Yes

Minimum length of maternity leave (calendar days)? 84.0

Receive 100% of wages on maternity leave? Yes

Five fully paid days of sick leave a year? Yes

Unemployment protection after one year of employment? No

Minimum contribution period for unemployment protection (months)? n.a.

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Business Reforms in Lesotho

In the past year, observed a peaking of reform activity worldwide. From June 2, 2017, to May 1, 2018, 128 economiesimplemented a record 314 regulatory reforms improving the business climate. Reforms inspired by have been implementedby economies in all regions. The following are reforms implemented since 2008.

Doing BusinessDoing Business

Doing Business

= reform making it easier to do business. = Change making it more difficult to do business.Doing Business

DB2019

Trading across Borders: Lesotho made exporting and importing easier by implementing an automated customs data management system,ASYCUDA.

DB2017

Getting Credit: Lesotho improved access to credit information by expanding the coverage of its credit bureau.

DB2016

Getting Credit: Lesotho improved access to credit information by establishing its first credit bureau.

DB2014

Registering Property: Lesotho made transferring property easier by streamlining procedures and increasing administrative efficiency.

DB2013

Starting a Business: Lesotho made starting a business easier by creating a one-stop shop for company incorporation and by eliminatingthe requirements for paid-in minimum capital and for notarization of the articles of association.

Protecting Minority Investors: Lesotho strengthened investor protections by increasing the disclosure requirements for related-partytransactions and improving the liability regime for company directors in cases of abusive related-party transactions.

DB2012

Enforcing Contracts: Lesotho made enforcing contracts easier by launching a specialized commercial court.

DB2009

Starting a Business: Lesotho reduced the time required to start a business by launching a one-stop shop—which consolidated andsimplified business registration processes—and by improving efficiency at the registry.

DB2008

Registering Property: Lesotho made transferring property easier for married women by allowing them to do so without their husband’ssignature.

Paying Taxes: Lesotho made paying taxes easier and less costly for companies by encouraging the use of electronic filing and paymentsystems and by reducing the corporate income tax rate.

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LesothoDoing Business 2019

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