newheights_spring2011_ma
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After graduating high school, Moseline prepares for independent future Family Victories from Youth Villages Massachusetts Spring 2011 YV featured as a human services innovator Holiday Heroes bring cheer Counselor connects with John through hoops YV partners with Coats for KidsTRANSCRIPT
MOSELINE WORKS TOWARD HER GOALSAfter graduating high school, Moseline prepares for independent future
STAYING WARM THIS WINTERYV partners with Coats for Kids
Family Victories from Youth Villages Massachusetts Spring 2011
YV featured as a human services innovator
Holiday Heroes bring cheer
Counselor connects with John through hoops
2
Matthew Stone, MSSW
Massachusetts State Manager
781-937-7917
Springfield
WorcesterMassachusetts
Lawrence
Woburn
Plymouth
A Message from
Partnerships help us reach more children
Thanks to the support and partnerships of the Department of Children and
Families, The Department of Mental Health, the Department of Youth Services,
the Family Networks staff and others, Youth Villages in Massachusetts is experi-
encing tremendous growth.
We are helping more children and young adults than ever before through our
Intercept and transitional living programs and are expanding into new regions of
the Commonwealth.
Youth aging out of the state foster care system face tremendous challenges,
and our transitional living program is being utilized to help vulnerable young
people adjust to independent adult living. We’re serving more than 45 of the
Commonwealth’s most at-risk young adults in the TL program in the northeast
and greater Boston areas, and we’re beginning to serve youth in the central part
of the state.
By partnering with the Department of Children and Families, the Department
of Mental Health and other nonprofits, we’ve expanded our intensive in-home
services as well. We now serve more than 75 families in our Intercept program
from nearly every part of the state, including the Plymouth and Cape Cod areas,
as well as the western region of Massachusetts.
Our leadership council, comprising some of the state’s top business and civic
leaders, continues to help us promote the important work we do in the communi-
ty. In addition, they hold us accountable for achieving positive results. They play
an important role in our advocacy efforts, and we look forward to expanding our
community and volunteer work.
We’re excited to be able to help more youth in the Commonwealth and bring
about a change that will have a positive impact for generations to come. With
your help, we continue to reach even more children, young people and families.
Thanks for joining with us as we work to help Massachusetts’ children and fami-
lies live successfully.
George D’ErricoWilliam FosterDeborah FungRobert P. GittensPaul S. GroganMargaret HallJoanna Jacobson*Paul F. LevyMelinda MarbleRobert M. NephewMark E. RobinsonMarylou SuddersWarren E. TolmanGreg Torres
* member of Youth Villages’ national board of directors
Woburn (state headquarters)400 West Cummings ParkSuite 5200Woburn, MA 01801phone: 781-937-7900fax: 781-937-7901
Worcester324 Grove Street, 1st floorWorcester, MA 01605phone: 508-368-4300fax: 508-368-4301
Springfield30A Capital DriveWest Springield, MA 01089
Plymouth36 Cordage Park CircleSuite 211Plymouth, MA 02360
Lawrencec/o MSPCC439 South Union StreetLawrence, MA 01843phone: 978-349-8580fax: 978-681-9508
MASSACHUSETTSLEADERSHIP COUNCIL
CONTACT US
3
A simple basketball game of H-O-R-S-E helped change
John’s life.
When Youth Villages Family Intervention Specialist
Jessica Mott first met John, he was curled up in the cor-
ner of a room, refusing to speak. The second time, John
was clutching a baseball bat, threatening to hurt anyone
who came near.
Mott calmed John down that day and began earning
his trust. John likes outdoor activities, and things began
to change when the counselor challenged him to a back-
yard game of H-O-R-S-E.
“At first, I didn’t ask him any questions,” Mott said. “We
would just play basketball.”
The 14-year-old Lynn boy has serious emotional and be-
havioral problems that began to appear when he started
kindergarten. He would lash out physically and verbally,
attacking his parents and teachers. His parents tried
everything, but after long stays at several residential pro-
grams, John hadn’t been able to transition home.
Professionals in Youth Villages’ Intercept intensive
in-home services program were assigned to help John
make a successful transition home after an 18-month
stay in a residential facility.
Over time, John looked forward to Mott’s visits three
times a week. The games became the setting in which
John would open up to his specialist.
“He told me what he was feeling, what he needed,”
Mott said.
Mott was able to help John’s parents develop behavior
plans with set rewards and consequences and consis-
tency when handling the boy’s demands. She helped the
couple build safety plans that kept the family and John
safe in case of emotional outbursts.
“She really connected with him,” John’s mother said of
Mott. “We’ve had plenty of therapists come into our home
over the years, but none of the others reached him. She’s
a hands-on type of therapist, and he loves that.”
Youth Villages Massachusetts provides intensive help
for parents, many of whom have been dealing with their
children’s severe behaviors alone. Often parents are
forced to call the police for help when their children’s ag-
gression becomes violent. Having a specialist available 24
hours a day, trained to help in crisis situations, has made
a big difference to the family.
“With Youth Villages, if you have a problem, they’ll
come out,” John’s mother said. “It doesn’t matter if it’s
day or night.”
Mott worked with the family as they fought to get John
into a more appropriate school setting.
“She came to every meeting we had
with the school,” John’s mother said.
“When he did transition to the new
school, Jessica went with him and
helped him feel comfortable and re-
solved any problems.”
The family discharged from Youth Villages’ in-home
services last summer, and John’s behavior continues to im-
prove. John earned Bs and Cs on his latest report card and
has goals to be a plumber. In the meantime, he volunteers
at an adult daycare center for individuals with mental dis-
abilities and participates in an after-school program where
he plays instruments, sings and dances.
Although the family was nervous about losing the rela-
tionship they developed with Mott, they remain confident
the tools they learned during treatment have helped
promote John’s success in the community.
“They are amazing parents,” Mott said. “They both
work full-time jobs and have another son to care for, but
they have stuck by John.”
HOW A GAME OF HORSE HELPED JOHN LEARN SUCCESS
John, far right, is pictured with his family at their home. Since discharge, John is doing well in school and volunteers at an adult daycare center.
Matthew Stone, Youth Villages
Massachusetts state manager, par-
ticipated as a panelist and spoke
about the benefits of Youth Villages’
programs during a summer forum
sponsored by The Boston Founda-
tion.
The forum, titled “The Utility
of Trouble: Maximizing the Value
of Our Human Services Dollars,”
brought people together to better
understand how to bring innovation
to the human services sector.
Featured speakers included Mi-
chael Widmer, president of the Mas-
sachusetts Taxpayers Foundation,
who presented research findings on
the importance of changing the way
human services are delivered. Sana
Fadel, director of public policy at
Rosie’s Place, also presented find-
ings demonstrating the importance
of family preservation and reunifica-
tion, and described the work of the
Strengthening Families Coalition
that is keeping families together.
Her words set the stage for the
ensuing panel discussion.
Vice-chair of the Massachusetts
House Ways and Means Committee
Barbara L’Italien believes the state
needs to consider long-term solu-
tions to the budget crisis as it relates
to human services. Fitchburg State
College Associate Professor Chris-
tine Shane acknowledged that Mas-
sachusetts is in the middle of a crisis,
and that change, while difficult, is
necessary. Shane praised Youth Vil-
lages as an innovative program and
model for keeping families together.
Department of Children and Fami-
lies Commissioner Angelo McClain
spoke next, and noted that DCF has
been shifting money and attention
toward in-home care. Stone spoke
about the need to further pursue in-
tensive in-home programs that save
taxpayers money while improving
outcomes.
The event, moderated by Marylou
Sudders, president and chief ex-
ecutive officer of the Massachusetts
Society for the Prevention of Cruelty
to Children, was an opportunity for
presenters and panelists to highlight
some of the innovative approaches
that can be taken by the human ser-
vices sector to reduce state spend-
ing without sacrificing progress and
success.
Youth Villages’ approach was well
received by the audience and panel-
ists alike, and the forum is proud to
be a catalyst for continued focus on
these issues.
No one expected Moseline to end up
as anyone’s role model. From the age
of 11, when she was removed from her
mother’s home because of abuse and
neglect, the Everett, Mass., girl strug-
gled. She lived with an aunt for several
years, but later ended up in foster care.
“I was just doing whatever I wanted,”
Moseline said. “I didn’t follow any
rules. I didn’t go to school. I might have
ended up homeless.”
Instead, the young woman took cen-
ter stage at a recent BNY Mellon event,
as grants to help young people aging
out of foster care in Massachusetts
were announced. Moseline has been
a participant in Youth Villages’ tran-
sitional living program for 14 months
now. The BNY Mellon grant to Youth
Villages will support the program and
allow it to help more young people.
Moseline was edging toward age 18
when state support was scheduled to
end. She was running out of options
when she found out about Youth Vil-
lages’ transitional living program. The
program gave her hope for the future.
“My transitional living specialist
asked me what my goals were, what I
wanted to do with my life,” Moseline
said. “She helped me see beyond my
current situation.”
Youth Villages’ TL specialists have a
single goal: to do whatever it takes to
help young adults who are leaving fos-
ter care without family support learn
to live successfully on their own and
realize their life goals. When she joined
the program, Moseline’s goals came
sharply into focus – graduate high
school, enroll in college, get a good job
and live a comfortable life. Already,
she has achieved several of her goals
with the help of the transitional living
program.
“I’ve graduated from high school and
I am a full-time student at North Shore
Community College,” Moseline told
the group, sitting poised and confident
in front of the microphone. “I have a
job at a smoothie shop and am able to
save some money. I just purchased a
car and I’m about to move into my own
apartment.”
When the moderator asked Moseline
what else she would like to accomplish,
she quickly answered.
“I’m working toward a degree in hos-
pitality management,” she said. “I want
to find a job where I can put my people
skills to work.”
With the support of BNY Mellon and
the Youth Villages transitional living
program, Moseline is taking the right
first steps toward a successful life.
MOSELINE STEPS TOWARD SUCCESS
4
YV PARTICIPATES IN FORUM ON EFFECTIVE HELP FOR FAMILIES
Moseline with TL Specialist Christie Lotti
5
MASSACHUSETTSPROGRAM SUCCESS
MASSACHUSETTS MILESTONESOCTOBER 5, 2010
DECEMBER 17, 2010
FEBRUARY 1, 2011
MA Intercept program admitted
its first Plymouth family.
MA Intercept discharged its 300th
family.
MA transitional living program
receives its first referral from
Central Massachusetts.
It was my daughter’s work in hu-
man services that first introduced
me to the challenges surrounding
the foster care system and the vast
number of youth aging out of state
care each year who are still in need of support. When
I learned of Youth Villages and the transitional living
program they offer, it struck a chord with me. I agreed
to be on the leadership council because I believe it is
an active way for me to utilize my skill set to make a
difference.
What I find unique about Youth
Villages is that their business model
is centered on metrics, growth and
effective service delivery. After meet-
ing some of the staff and leadership
of the organization, I was impressed
by the efficiency and enthusiasm of
the team. What has been most rewarding about my involve-
ment with Youth Villages is having the confidence that
I’m working with an organization thoroughly commit-
ted to helping children and families and whose team
is dedicated to doing whatever it takes to help. That
confidence comes from the time I’ve spent in the field
with their staff and the youth participating in their
transitional living services.
With so many places to consider, if we are going to
invest a piece of ourselves, we want to know that there
will be a positive, meaningful result. I truly believe that by
investing in Youth Villages, the chances of achieving that
objective are very high.
MEET THE YVLEADERSHIP COUNCIL
Bob NephewPresident, RM Nephew and AssociatesLeadership Council Member - Boston
The graph above represents where children are six months after being discharged from Youth Villages’ Intercept intensive in-home services.
Program Success
6
This year, Youth Villages’ Holiday Heroes initiative
provided more than 160 children from Massachusetts and
New Hampshire with holiday joy and relief. To kick off the
initiative, Youth Villages Massachusetts held its second
annual Holiday Heroes gift drive at J.A. Stats in Downtown
Boston. More than 100 young professionals attended
the event, which raised more than $2,000 and 85 gifts for the
families Youth Villages serves. Additionally, several corporate
partners shopped to fulfill the holiday wishes of more than
100 children. Gifts of all shapes and sizes were distributed to
more than 70 families before Christmas.
After visiting one household, a Youth Villages family
intervention specialist described the mother’s reaction to
receiving gifts: “I had one family who was so appreciative
before I even came with the gifts. Then, when I arrived
with the gifts, she was so elated that she was brought
to tears. For a mother who told me there would be no
Christmas, these donations and the love that inspired
people to give really made a difference.”
Guests were all smiles at the Holiday Heroes gift drive.
Pictured from left to right are Stewart Sol-omon, Youth Villages Intercept Clinical Su-pervisor Edith Block and Kelly Shea.
A heartfelt thank you to our corporate partners who sponsored more than 40
families this holiday season:
Bullhorn, The Paul & Phyllis Fireman Charitable Foundation, Gordon Brothers Group, JDJ Resources,
JMJ Dance Studio, Kaspersky Lab, OnForce Inc.
Excited employees of OnForce strike a pose with their donated gifts.
Bullhorn employees donated money to purchase gifts for 60 children.
In my opinion, from my past role
as program director for the Massa-
chusetts Society for the Prevention
of Cruelty to Children Lead Agency
in Haverhill, Youth Villages was the
most intensive service that the Department of Chil-
dren and Families had to offer out of their support and
stabilization service menu.
I found that Youth Villages works best with a family
that has multiple issues and whose baseline presenta-
tion is one of crisis or chaos. The Intercept program
is able to provide the intense services that this type of
family needs in order to stabilize and prioritize their
problems. Additionally, the transitional living program,
although still fairly new in Massachusetts, has been
successful in assisting youth aging out of foster care
in maintaining their own apartments and enrolling in
higher educational programs.
The Intercept family intervention specialists and
transitional living specialists are always willing to do
whatever it takes to meet the goals of treatment for
the youth with whom they work. In my experience with
Youth Villages, I never found there to be a task too
big or too small that the specialists were not willing to
conquer. I believe the intensity of the service and the
dedication of the staff have enabled many youth to be
successful in remaining at home and not having to go
into residential or group home care.
Lori CaseySenior Intensive Care CoordinatorLowell Community Service Agency
WHAT OTHERS SAY ABOUT YOUTH VILLAGES
YV IN THE COMMUNITY
7
Because of the gen-
erosity of several local
donors, seven young
adults were able to at-
tend Red Sox games
during the 2010 season,
and three young adults
attended a Celtics game.
For many of the youth in
our programs, attending
a sporting event is something they only dream about.
If you have tickets to local sporting events or theater productions
that you’d like to donate, please contact Kristin Wright. See contact
information above.
A SIMPLE ACT OF KINDNESS
YV Visionary
BNY Mellon
YV Builder
YV Champion for ChildrenAT&T
YV Leader
YV PARTNERS WITH COATS FOR KIDS TO KEEP FAMILIES WARM
This winter, Youth Villages Massachusetts
joined forces with Coats for Kids, a non-
profit serving at-risk children by collecting
and distributing winter coats to the local
community. As a distribution partner, Youth
Villages worked closely with Coats for Kids
and Anton’s Cleaners to provide gently worn,
dry-cleaned coats to children and families in
need. Because of partnerships like this, all families receiving Youth
Villages’ services and struggling to make ends meet had access to a
basic necessity many of us take for granted—a warm winter coat.
To all those who have supported our
work by making a gift between July 1,
2010 and Dec. 31, 2010, thank you. Your
continued generosity allows us to provide
the most effective services to children
and families across the Commonwealth.
We give a special thanks to those who
contributed $500 or more during this
timeframe.
Kristin Wright, Development Manager 781-937-7931, [email protected]
JOIN OUR EFFORTSBecome a force for families
There is no better time to be in fundraising
than during the holidays! To see the outpour-
ing of generosity from corporations and indi-
viduals alike is always humbling. This season,
I have been truly moved by the selfless acts
of kindness of our supporters. Because of
the help of so many, more than 70 struggling
families were able to put their stressors aside
and create joyful holiday memories as a fam-
ily. Interested in getting involved?
Learn how: Contact me directly.
Join our networks
www.facebook.com/youthvillages
www.twitter.com/youthvillages
www.youthvillages.wordpress.com
YOUTH VILLAGES
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PAIDYOUTH VILLAGES
Founded in 1986, Youth Villages has built a national reputation for offering the most effective programs and services
Commonwealth of Massachusetts. Please visit www.youthvillages.org to learn more.
Please e-mail [email protected] or call 781-937-7931
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New Heights Massachusetts is published by Youth Villages
Managing Editor: Matthew Stone
Associate Editor: Chris Pennington