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2 NT NEWS. Saturday, February 16, 2013. CLASSIFIEDS 8944 9999 www.ntnews.com.au
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Increasingly businesses and organisations
need to look at ways to market and brand
themselves to attract the best people to ll
job vacancies.
With a staggering 20 000 jobs expected to
be created in the Northern Territory over
the next ve years alone, ensure your ideal
candidates are not lost to one of these
positions.
Secure this space and launch your
recruitment campaign here.
Call today to discuss how you can secure this
position in the NT News weekly Career One
liftout and explore how this can be bundled
with online and editorial options.
Call Narelle on 89449912 or
Email: [email protected]
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Northern Territory News
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By ALISON HUCKS
Avant principal
Be a top communicator
Long-time Darwin recruiter andAvant principal Alison Hucks
SOMETIMES getting others to under-stand what we are saying, or to under-stand what we are trying to communi-cate — feels sort of like herding cats.
Every one of us approaches thingswith our own perspective, our ownagenda, our own paradigm. So how dowe get others to understand us? Firstand foremost we need to organise ourown thoughts.
Whether it be an idea for improvingefficiencies; or explaining how acertain task is done; or trying to let acolleague know that you need help; orasking for additional resources; what-ever the reason — whenever we wantothers to understand what we are com-municating its a great idea to practisethe following:
o Make notes: not Wikipedialengths, a few key bullet points will do.Something written down previously ismore likely to be recalled and it willkeep you on topic/on task.
o Always use objective language,stick with facts: in the workplace, ifyou are able to deal with facts andkeep your emotions separate — youare more likely to have success. Sub-jective or emotive language can be tooeasily misinterpreted.
o Put yourself in your audience’sshoes: whoever it is you want to con-vey your message to, think of their cir-
cumstance, their environment, thebest time for them to receive yourmessage.
o Understand the WIFT & theWIFM: you most likely have heard ofWIFM (what’s in it for me) and that’susually the easy part to communicate!Don’t neglect the WIFT (what’s in it forthem). If you can clearly communicatemutual benefits, you will more readilygain mutual support.
o Research risks: be your owndevil’s advocate — it’s easy to come upwith all the good things/the good out-comes, much harder to face the issuesthat might arise/the hurdles we mayhave to cross.
By checking out all the risks, thepits, the stumbling blocks, the down-falls before you communicate withothers you will be able to presentor communicate from a position ofmore knowledge. You will havebroadened your own paradigm and beable to understand and respond toothers more readily.
o Mind mapping is a great way tomake sense of all the thoughts andideas you may have scamperingaround in your head. From what mayseem random thoughts can come fan-tastic organisation.
o Rehearse: once you have yourthoughts together, practise how youwill communicate. Rehearsing willgive you more confidence and willhelp with your delivery enormously.
These are just a few ways that helporganise your thoughts so that canenable you to communicate more ef-fectively with others at work.
Those others could be your col-leagues, your boss, your suppliers,your customers. A clear head is cer-tainly going to help you more than amuddled mind.
New recruits need a buddyBuddy programs can help set the scene
LEAN ON ME: Finlaysons senior associate Deb Carroll with associate Daniel Verow
By CARA JENKIN
UNSPOKEN rules of office-kitchen etiquette, adjustingto working among strangersand tricks to using computersoftware are experiencesthat can make or break a newworker’s first few weeks onthe job.
Having a ‘‘buddy’’ who canhelp new staff navigate officeculture, policies and pro-cedures can help them feelmore welcome and get up tospeed more quickly.
Organisational psychol-ogist Jenny Clavio saysbuddy programs can help setthe scene in the crucial firstdays and weeks for new staff,and they can also boostingtheir productivity.
‘‘Buddy programs can be areally important retentionstrategy for businesses asthey contribute to makingnew starters feel happierabout their work environ-ment and they provide theongoing support to help peo-ple get up to speed quickly,’’she says.
‘‘But it’s important thatbuddies are carefully selec-ted as they need to be peoplewho are experienced enoughto understand the key poli-cies and procedures of an or-ganisation and who have ahelpful, positive and patientattitude,’’ she adds.
Law firm Finlaysonsintroduced a similar buddysystem 10 years ago, which itpartly credits for its lowturnover rate.
Buddies sit close to thenew recruit and are preparedto be called upon with gen-eral questions.
The two workers are
formal buddies for threemonths and all new staff,from junior workers to newpartners, are involved inthe system.
Chief executive Gerry Maksays new employees need tohit the ground running, sohaving a friendly colleaguewho can help them integratefaster into the workforce
tends to reduce stress and en-able them to contribute totheir full potential morequickly and capably.
‘‘Having a buddy from adifferent practice area fromthe new starter can also bereally valuable in terms ofmeeting everyone across theorganisation and breakingdown silos,’’ he says.
Associate Daniel Verowjoined Finlaysons from theUK last year and says hisbuddy, Deb Carroll, helpedhim feel part of the team, en-ergised and productive fromday one.
‘‘Having someone assignedto assist with logistics andgeneral tips really helped meto get up to speed,’’ he says.