news mpark 3/2009

| SEPTEMBER – DECEMBER 2009 | Volume 3/2009 |

The Official Newsletter Of The Metro Parking GroupK

DN

: PQ

/PP

15

05

(12

63

3)

Malaysia . Singapore . Brunei . Philippines . Indonesia . Hong Kong . India

Singapore Excellence Service Award 2009

Malaysia Power Brand Award 2009

Branches News and Activities

Events and Happenings

Branches News and Activities

Sports Club’s News

Volume 3/2009 | PAGE 2

Believe in yourself, and the rest will fall into place. Have faith in your ownabilities, work hard, and there is nothing you cannot accomplish.-Brad Henry

From The Editor

Table of Contents

Editorial TeamAdvisorHalmi Jasmin

EditorIzani Izudin

Assistant EditorMohamad Fauzi Saad

Layout DesignMohamad Fauzi Saad

Production CommitteeZamri AdamAhmad Fiaza Abd ShukorSyed NasirRaymond Chew

Branch Contibutors

SINGAPORELinda Wong

PHILIPPINESNanette Gasper

BRUNEISiti Rosaliah Abdullah

INDONESIANadia MartakYuli Damayanti

HONG KONGMohd Mizan Ibrahim

INDIAShasi Kumar Tirnatho

JOHOR BAHRURafidah Sumadi

KUANTANKamarul Mohd Noor

“Sayonara 2009” and “Welcome 2010”

We wish Metro Parking Group a Happy New Year and may

2010 promise us a better and prosperous year. We’re sure that

the management and the team will continue extending their extra

hard work and sacrifice toward the success of Metro Parking

with a mission to be the leader in Parking Management

Industry.

In this edition, we served readers with information related to

activities organized by Metro Parking Group plus recent award

and recognition achievements.

Hope all readers enjoy your reading and on behalf of Metro

Parking Group, we hope by sharing this valuable information,

we can build a great and strong relationship within the Group.

Izani

2 From The Editor3 Note From The Group Managing Director4 Cover Story – Excellence Services Award Singapore5 Malaysia Power Brand Award6 Metro Parking Malaysia7 Smart Parking8 Events and Happenings9 Events and Happenings10 Metro Parking Philippines11 Metro Parking Singapore12 Sport Club News13 Safety & Health and QCC News14 Fun and Games15 New Staffs, Transfers, Promotions, Marriages and Condolences

QuotesThe magic formula that successful businesses have discovered is to treat customers like guests and employees like people.- Thomas J Peters


My Dear Colleagues,

Happy New Year ! I hope all of you had a fantasticexperience and achievement in 2009 and I am sure2010 will provide more excitement in our parkingindustry.

For the last few years, we have faced numerouschallenges with the volatility of world economicdirection that have affected our business. Neverthelesswith strong branding, customer oriented services anddedication among Metro Parking staff, we were able toovercome the challenges and continue expanding ourbusinesses. As in other businesses, it is important thatwe continue securing profitable contracts, improve ourprofit margin and finally deliver the quality service thatwe promise to our customers.

I must congratulate all of you for your willingness to improve your skills to keep upwith the company 's growth and change in business environment. As a result we havebeen recognised by receiving several awards namely “Super Excellent Brand”,“Excellence Service Quality”, “Star Company”, “Power Brand” and “The ExcellentService award”.

Metro Parking has served more than 18 years and has created more than 1000 jobswithin a group. We plan to create more job opportunities and develop excellent careerpaths to all of you. It is everybody's responsibility to promote Metro Parking to ourfamily and friends because one day they will be our customers. Hope to see moreMetro Parking logos when we drive !

Halmi


EXSAAWARD 2009

Metro Parking Singapore

award and recognition

“Obstacles don't have to stop you. If you run into awall, don‘t turn around and give up. Figure out howto climb it, go through it, or work around it”.- Michael Jordan

Service Excellence Award (EXSA) 2009

The following 8 staff had attended the EXSA Award

ceremony and received the awards on stage .

Star Award

Ms Saleha Bt Mohamed

Gold Award

Ms Mariaemail D/O Anthiraya (Mary)

Ms Muthusamy Silvum (Chelly)

Silver Award

Ms K L Sakeena

Ms Noorwidawati Binte Mohamed Ali

Ms P P Christina

Ms Marpu’ah Binte Siniwi (Lily)

Ms Azlin Bte Slamat


award and recognition

Malaysia Power Brand Award Metro Parking (M) Sdn Bhd received another prestigious Award during The Asia Pacific International BrandsSummit Malaysia Gala Dinner 2009 which is was the Malaysia Power Brand 2009 by Asia Entrepreneur AllianceWorldwide.

Our Group Managing Director, En Halmi Jasmin received the Award on behalf of Metro Parking (M) Sdn Bhd.

The Award giving ceremony and gala dinner was held on 5th October 2009 at the Grand Ballroom, PutrajayaMarriot Hotel, IOI Resort City, Putrajaya. The Malaysian Deputy Finance Minister, YB Dato' Wira Chor Chee Heungwas invited as the Guest of Honor to give away the Award during the event.

"If you focus on results, you will never change. Ifyou focus on change, you will get results."Jack Dixon


branches news and activities

CLEAN & CARE PUCHONG STORE and PUSAT BANDAR

DAMANSARA STORE

It was held on 21/11/2009 at Puchong Store and 7/12/2009

at Pusat Bandar Damansara Store. Started from 9.30 am

until 7.00 pm.

A total of nearly 15 people were present to give their

commitment as the focus this time was toclear up all the

rubbish and unused items.

"Keep your mind on the things you want and off the things you don't want.“Hannah Whitall Smith

1 September 2009Lot 5875, Kuantan

7th October 2009Jalan Yap Tai Chi

New Car Park Contract

CATUR BISTARI SHOOTING

Recording TV program CATUR Bistari carried out startingDecember 5, 2009 to December 11, 2009at the National Film Studio, Petaling Jaya. 35 staffs involved in theevents. The first episode for TV CATUR Bistari began its airing onJanuary 10, 2010 (Sunday), at 2.00 pm on TV1.

malaysia



Majlis Pedoman

On 1 October 2009, Smart Parking organised its first Staff

Meeting (Pedoman) at its Head office. Almost all staff

except one technician from Penang and one technician

from JB attended the meeting.

Mr. Ismail Mohd Yassin, the newly appointed General

Manager who was officially seconded from Metro Parking

delivered his presentation on company’s business plan

and direction to the staff. During the event, KPI for each

key staff has also been distributed as benchmark to

assess staff performance.

The event will be held annually in conjunction with the

Group Pedoman meeting which will normally be held at

the beginning of every year..

smart parking

Official opening of Eastin

Hotel, PenangThe Hotel was officially opened to guest on 12 November 2009.

Prior to the official opening day, CP Group had organized dinner

on 7 November 2009 at the Ballroom in appreciation to all the

contractors and vendors that has made the opening of the hotel

possible.

Smart Parking were also invited and was represented by General

Manager, Mr. Ismail Mohd Yassin and also Head of Project, Mr.

Muruganambalan. We are proud that the management of Eastin

Hotel has chosen to install Skidata equipment for the Hotel’s car

park. We have installed systems for 1 in and 1 out with 2 Auto

Pay machines for the hotel.

We hope we could build further relationship with CP Group for

their next projects.

Visit to Skidata AG

Headquarter in Salzburg.

From 1 to 3 December 2009, General Manager, Mr. Ismail

Mohd Yassin together with Sr Branch Manager , Metro

Parking, Mr. Zamri Adam, visited Skidata Headquarters

in Salzburg, Austria.

Purpose of the visit was to present the business plan for

2010 for SPMS to Skidata AG. During the meeting on 2

December 2009, Skidata AG was represented by their

Head of Sales Competence Center Car Access, Mr

Thomas Paulik, also their Chief Marketing & Sales

Officer Car Access, Mr. Robert Weiskopf.

Several issues were discussed during the meeting and

the results were positive in terms of relationship

between Skidata and SPMS.

We hope we can achieve all the matters that have been

listed in the business plan so that we could be the

trusted partner for Skidata in this Region.


events and happenings

POWER BRAND AWARD

CATUR BISTARI D’TV

HARI KUALITI JIMB-SINDORA

CLEAN & CARE


events and happenings

HARI RAYA GATHERING

NEW YEAR CELERATION

ANNUAL DINNER SINGAPORE

MPFC TEAM

CORPORATE INDUCTION



Christmas is the time of the year where everyone get together and

as a tradition in the Philippines where everyone of the family

gathers, we at Metro Parking as a family also celebrate our Annual

Gathering with fun, exchange gifts and raffle prizes. Loyalty

awards were also given to Ms. Ana Manzanares and Chito Deus

who served our company for 5 years and Alvin Caron and Jackie

Evangelist for 10 years of dedicated service. Our major prize was

a 32 inch LCD TV won by Dario Longasa

This is the very first year we started the Dependent Educational

Support (DES). As another means of showing we care for our

employees, we provide financial support to deserving off springs

of Metro Parking employees for their studies. This year’s

recipients are two very brilliant kids namely Shannen Baluyot and

Mikaela Sandicho.

This year’s annual gathering event was organized by Operation

Department led by Chair Committee Mr. Hubert Martinez and we

must add it was wonderfully organised!

philippines

16 January, 2010St. Lukes Medical Center – Taguig City

21 December, 2009 Marriott Hotel Manila

Christmas Celebration




singapore

1 October 2009Tiong Bahru 1

1 November 2009Raintree Cover


Annual Dinner & Dance

This was held at the Jewel Box, Mount Faber on the 19 December

2009. The theme for this year is Metro Dazzle Award and staff put

on their dazzling best. Indeed our staff were the shiny stars of the

night where they were enjoying the games, food, photo-shootings,

dancing.

Staff Customers’ compliments

Ms Chelly

Ms K L Sakeena

Mr George Tan, season parker at

Shaw Centre car park was

impressed by the high service

standards that our staff provided to

him.

Mr Mohamad Tamrend Bin

Mahmood

Mr Chen ZhiFu

Ms Noorwidawati

Customer Ms Siti Nur compliment

our staff for assisting her to change

car tyre at EastPoint Mall car park.

Mr Lin ZhiYuan Customer’s car was crashed by a hit-

and-run driver at Toa Payoh Block

138 car park. Our staff had provided

the driver’s car plate number to the

customer.

ComplimentsThis year, the company had received 5 compliments from

customers that praise our staff going the extra mile for their

excellent customer service at our car parks. Staff were presented

with a compliment letter with $20 vouchers during the Annual

Dinner & Dance 2009. (please refer to photos )


sports club’s news

Metro Parking’s Sports and Recreation Club Kuala Lumpur

held their Annual General Meeting on 28 September 2009.

The purpose of the AGM was to brief the club’s members on

activities in 2009. The AGM also aim to elect new committee

members for 2009/2010 Session.

The meeting was held at the Damansara Business Centre.

Senior Branch Manager ( KL ), En Zamri Adam witnessed

the election of committee.

The new committee members are as follows:-

President

En Izani Izudin

Vice President

En Mohd Hardysham Karman

Secretary

Cik Nurfilzah binti Tahir

Treasurer

Pn. Rose Anita binti Ismail

Auditor

En. Shah Hairulzaman bin Shahrum

Members :-

Cik Khasnorafzan bin Hashim

Cik Rozana binti Ibrahim

En Muhammad Saad bin Sa'adan

Pn Nurul Hafina binti Abd Ghani

En. Mohd Azri bin Mohamad Anuar

“Hari Raya” Gathering ( Central Region )

The event was held on 11 October 2009 at the DTC Multi Purpose

Room. The event was graced by Group Managing Director, En

Halmi Jasmin, who jwas joined by his family members. Besides

him, Senior Branch Manager (KL), En Zamri Adam also attended

the function.

It was really an enjoyable function filled with delicious foods,

karaoke session and lucky draw activities. Everyone has their

memorable moment at the gathering.

“Hari Raya” Gathering (Southern Region)It was held on 15 October 2009 at Dewan Kompleks Belia Jubli

Intan, Johor Bahru. The gathering was packed by

approximately 300 employees and their family members from

all branches of Southern Region.

Group Managing Director, En Halmi Jasmin together with his

family attended the function. He then officiated the event.

“Hari Raya” Gathering (Kuantan)

7 October 2009


safety & health and qcc news

Care & Clean Tabung Haji car park

It was held on 21/11/2009 from 8.30 am until 12:30

noon. A total of nearly 30 people were present to give a

commitment and the focus this time is the work of

painting car park.

Khatam Al-Quran and Breaking

Fast

Month of Ramadhan and was held on 11/09/2009

(Friday) at 4.30 pm in the Training Room, Level 24,

Komtar. A total of 35 people were present in the

event

KUANTAN BREAKING FAST

It was held on 11/09/2009 (Friday) at café Seri

Banir, Kuantan Pahang. Among all the Kuantan

Staff attended the event.

Those staff who has child entering Standard One (Year 2010) has received a contribution from the company in order to help them preparing their children to

school.

They are :

Staff No Staff Name Designation Child Name

KL 0136 Zamri bin Adam Senior Branch Manager Ameera Aina bin Zamri

KL 3973 Ahmad Fiaza bin Abdul Shukor HR, Admin & IT Manager Putra Dennis bin Ahmad Fiaza

KL1300 Ismail bin Mohd Yassin Acting GM, SPMS Muhammad Amirul Aiman

KL 0015 Mohd Kamarul bin Md Noor Branch Manager Muhammad Nadil bin Mohd Kamarul

PJ 0072 Sopian bin Piai Area Manager Nur Nadhirah binti Sopian

KL 3938 Nordalila binti Mohd Darus Jr Secretary Nurfiras Darwisha binti Mohamad Faizul

KL 0695 Samsul Baharim bin Perman Parking Attendant - BNM

Muhammad Juzzaimy Azri bin Samsul

Baharim

KL 4713 Ropeli bin Mamat Parking Attendant - DTC Muhammad Dani Syahmie bin Ropeli

KL 3324 Jameliah binti Shaari Parking Attendant - Jetty Point Amar Nizar Rifdi bin Arman Shahril

KL 4734 Siti Raflina binti Raman

Parking Attendant - Primula Beach

Resort Puteri Huda binti Hasfarul Rafish

Skim Mari ke Sekolah (LET `S GO TO SCHOOL SCHEME)

“Hari Kualiti ( Quality Day) SINDORA-JIMB

Metro Parking KL and JB Branch participated in JIMB-SINDORA Quality Day

held at MPC, Johor Bahru, on 10th November, 2009. The event started in the

morning with presentation from various groups of companies under JIMB-

SINDORA. The categories that we were contesed in the event were ICC and

Cempaka. Metro Parking KL sent Verdagasco Group while Metro Parking JB

represented by Smart Solutions Group. We hope by next year many more

groups will join the QCC Day.


fun and games

bath crib lullaby

blanket cry midwife

blue cuddle milk

booties cute nurse

bottle diapers pink

boy dimple sleep

burp feed smile

chubby girl twins

colic gums weight

cradle high chair

crawl love

Find the words in the list hidden in the puzzle grid below.


new staff, transfer, promotions, marriage and condolence

NEW STAFF

METRO PARKING MALAYSIA

1. Nur Hidayah binti Mohamed Yusuf

Season Assistant

1 September 2009

2. Nor Hamemah binti Musa

Asst Executive - Season Unit

2 September 2009

3. Nurul Nadia binti Zulkafli

Accounts Assistant

7 September 2009

4. Amri bin Ariffin

Season Assistant

12 October 2009

5. Juhaida binti Hassan

Genral Clerk (Penang)

15 October 2009

6. Ong Thai Hoo

Senior Accounts Executive

9 November 2009

7. Mohd Razlan bin Mohd Radzuan

Asst Executive - Season Unit

16 November 2009

8. Khairul Aznizam bin Khairuddin

Senior Accounts Executive

21 Disember 2009

9. Zanariah Binti Borhan (JB)

Admin adn HR Clerk

10 November 2009

10. Mohd Noraidal Razmal Ab

Rahman

Season Assistant

2 November 2009

METRO PARKING SINGAPORE

Mr Abdul Rahim Bin Yatin

Senior Service Engineer

Mr Ismail Bin Rabu

Service Technician

Ms Shameem D/O Mohamed Syed Angullia

Customer Service Officer

Mr Michael Chua

Area Manager

Ms Clovia Ang

Operations Executive Level 2

PROMOTIONS

METRO PARKING MALAYSIA

Azizi Shah Ramli

Cahier to Assistant Supervisor, Komtar

15/10/2009

Azmi Mohamad

Cahier to Assistant Supervisor, Kotaraya

5/10/2009;

Mohd Firdaus Asmail

Cahier to Assistant Supervisor,Mutiara

15/10/2009;

Mohamad Amir Hakim Zakaria

Cahier to Assistant Supervisor, Pasir Gudang

01/11/2009

Norhafizah Mohamad Bakrim

Cahier to Assistant Supervisor, Pasir Gudang

01/11/2009

Rose Anita binti Ismail

Accounts Executive to Senior Accounts

Executive

01/12/2009

METRO PARKING SINGAPORE

Mr Zhang Jun

Senior Engineer, Level 1

1/11/2009

Mr Li YingChen

Senior Technician Level 1

1/11/2009;

Mr Abdullah Bin Omar Ab Dat

nior Technician Level 1

1/11/2009;

Ms Noorjan

Executive Level 1

01/11/2009

Ms Alinah Bte Haji Sarkawi

Executive Level 1

01/11/2009

New BornMadam Zamzurina binti Abdul Talib (Kl Office) new born daughter named NUR QAISARA DANIA BINTI FARIZAN on 18/10/2009

Mohd Ridwan Roslan (Cashier Menara Ansar)

new born son on 21/10/2009

Mad Jais Eshak (Supervisor Skudai) new born

son on 06/10/2009

CONDOLENCES

1. Zulkifli Ibrahim (Operation Execuitive Melaka) , father in Law on 06/10/2009

2. Rosniza Zaidi (Cashier Pasir Gudang) , family on 23/09/2009

3. Hatta Mohamad (Asst Supervisor, Mutiara) , mother in Law on 20/10/2009

4. Ahmad Fiaza Bin Abdul Shukor (KL Office), daughter on 21/11/2009

Our heart felt condolences to those who have lost their beloved ones recently:

news mpark 3/2009

Documents

metro parking staff

metro parking groupkdn

parking managementindustry

success of metro parkingwith

excellence service quality

happy new year

excellentservice award

behalf of metroparking