newsletter datascope move to cloud planning …€¦ · in 2016, sabco and datascope made initial...

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2019 STRATEGIC PLANNING WORKSHOP Since 2006, DATASCOPE has embarked on an annual 2-day strategic planning workshop. The output of this strategic workshop is a Business Plan with clear objectives and goals. These business objectives then form part of DATASCOPE team’s individual goals and get measured in performance reviews. This year we included our DSP’s in the workshop as they are seen as a vital extension of the DATASCOPE business. The output of the workshop was excellent and our combined Business Theme for 2019 is “Collaborative Delivery”. NEWSLETTER Edition: 043 April 2019 WMS FOR SYSPRO DATASCOPE WMS FOR SYSPRO DATASCOPE 167 14th ROAD / WHITBY MANOR OFFICE ESTATE NOORDWYK EXT.61 / MIDRAND / 1685 24 HAVELOCK STREET / CENTRAL / PORT ELIZABETH / 6001 T: 086 111 3712 / F: 041 582 3504 / www.datascopewms.com [email protected] / [email protected] To subscribe to this free bi-monthly newsletter, please e-mail your contact name and address to: [email protected] or register online at www.datascopewms.com on the contact page. DATASCOPE MOVE TO CLOUD In the current IT environment there are a number of “buzz” words doing the rounds. Sometimes these are very futuristic topics that most businesses do not adopt until the technology has become mainstream. One of these topics is “Cloud Computing”. This is not a new concept but is still debated as to the pro’s and cons. With a bit of research, planning and testing, DATASCOPE as a business made the decision to move ALL its internal servers and infrastructure into the Cloud. The reason for this were as follows: global diversity of the team, lower maintenance costs, scalability, simplification of design. Since DATASCOPE employees are now based across the world in South Africa, Canada, the United States and New Zealand, the move to Cloud was the next logical step. The DATASCOPE team has now migrated all internal application servers, software development servers, testing servers, portals and source control to an Azure hosted environment. We now operate effectively from any location in the world. We are very happy with the new infrastructure and are already seeing the benefits from both a cost perspective as well as uptime and accessibility of systems. Visit our new website www.datascopewms.com [ ] GOALS TARGETS BIG HITTERS 1. PEOPLE LEAD 2. IMAGE ENHANCED THROUGH EXCELLENT CUSTOMER SERVICE 3. FINANCIAL OBJECTIVES MET 4. OPERATIONAL EXCELLENCE ENTRENCHED 5. MARKETING OBJECTIVES MET 6. STRATEGIC FOCUS 2019 BUSINESS PLAN WMS FOR SYSPRO DATASCOPE Our VISION is to be the premium Warehouse Management Solution for the SYSPRO market world-wide. Our MISSION is to partner with SYSPRO customers to make their business strategy a reality by: > The optimization of inventory supply chain management We will accomplish this by providing the most comprehensive Warehouse Management Solution for SYSPRO customers, implemented and supported by a highly professional and competent DSP (DATASCOPE Solution Provider) channel. COLLABORATIVE DELIVERY Revenue & Profitability - DS North America, Inc. .................................. NA Targets: > 50% Net Profit, Turnover of $1.44m (ALF’s - $255k); 1 new DS sites successful implemented ($369k excluding hardware) Revenue & Profitability - DS Dev Dept .. Dev Dept Targets: > 30% Net Profit, Turnover of R7.9m. (ALF’s - R4.8m, R60k eRef revenue per month) Version 2019 Roadmap ........................ Roadmap big hitters include: Major: HTML 5 scanner & KPI, Business Objects, Cycle Count Scheduler, Task management, Automated Testing, Shipping module wrap up, Off line processing, Receiving module, Invoice Monitor re-write. Minor: Black Box, SYSPRO Log of Failed Transactions, SYSPRO Version 8 ready, Spec Returns Module DSP ILF Targets met ............................ Logi-Solutions ILF target - US$330k, BTP ILF target - US$335k, EMS ILF target - ZAR 2,64m DSP Growth and Competency .............. Appoint one additional DSP, 5 Star rating system - all scores above 85%, assist with EMS handover Speed of Implementations ................... Develop vanilla install, define default settings and RPT’s, set key fields, complete DSP portal Upgrade improvement ......................... Port tracking, test environment per client, implement test scripts All DSU modules complete ......................... All DSP staff and DS staff to complete all DSU courses, including all latest release notes DSU Portal................................................. Define monthly report on outstanding modules per consultant - automate e-mail to DSP (include release notes) Technical skills training ............................ Comprehensive set of tutorial videos on VB, Crystal and SSRS/SQL EMS knowledge gap ................................... Identify resource (internal or external), with scripting and coding skills People management ................................. IMP maintained, PRs on time Case Studies ............................................. Additional two Case Study videos completed and put onto website (USA - AMC, Summer Classics, WRM), (RSA - Rialto, Freedom, ASCO, MetraClark, PartQuip) Marketing Events ...................................... Attend SYSPRO USA and/or Canadian Conference Honeywell Case study ............................... Case study on Voice Picking at Jonsson Linkedin page ........................................... Improve the DS Linkedin page Branded Clothing ...................................... Standard corporate branded clothing Revenue & Profitability - DS NA ................. NA Targets: > 50% Net Profit, Turnover of $1.44m (ALF’s - $255k); 1 new DS sites successful implemented ($369k excluding hardware) Revenue & Profitability - DS Dev Dept ........ Dev Dept Targets: > 30% Net Profit, Turnover of R7.9m. (ALF’s - R4.8m, R60k eRef revenue per month) DSP ILF Targets met .................................. Logi-Solutions ILF target - US$330k, BTP ILF target - US$ 335k, EMS ILF target - ZAR 2,64m DSP Growth and Competency .................... Appoint one additional DSP, 5 Star rating system - all scores above 85%, assist with EMS handover Speed of Implementations ......................... Develop vanilla install, define default settings and RPT’s, set key fields, complete DSP portal Upgrade improvement ............................... Port tracking, visios per site, test environment per client, implement test scripts Roadmap update ....................................... Quarterly review and update of Roadmap to DSP portal Development port tracking ........................ Identify and implement professional development change log (release notes) Online SLA ................................................ Implement professional on-line SLA system with license file on DSP portal Label templates ........................................ Complete full set of professional RPT’s. Update label template booklet, include all new templates in System Manager Project documentation control .................. Investigate and implement a suitable documentation control system that allows collaberation and on-line sign off Optimise PE office .................................... Sell PE office, finalise IT infrastructure cloud setup - SYSPRO & Portals. Find new suitable office and plan move HTML 5 Hardware ...................................... Define scanner minimal specs on DSP Portal KPI launch training ................................... Complete professional video and documentation on new KPI module - on DSU and DSP Portal Revamp marketing slides ......................... Professional, modern marketing slides, add data collector vs. WMS slides, add small company risk. Position DS WMS with competitors. (Three stages) Brand DATASCOPE ...................................... Send quarterly Newsletters (editions 43-46), add additional contacts for all companies on SYSPRO 2008 list. Create a DSP portal contacts list. Version 2019 Roadmap .............................. Roadmap big hitters include: Major: HTML 5 scanner & KPI, Business Objects, Cycle Count Scheduler, Task management, Automated Testing, Shipping module wrap up, Off line processing, Outbound Serials, Receiving module, Invoice Monitor re-write. Minor: Black Box, SYSPRO Log of Failed Transactions, SYSPRO Version 8 ready, Spec Returns Module Automated test scripts ............................. Identify and employ test developer. Implement unit tests on all business objects SYSPRO run time ....................................... Get ISV Partner B status plus access to run time license Build SYSPRO North America relationship .. Meet with Canada and USA office and pitch DATASCOPE WMS DATASCOPE WMS enters the VISION Group in Canada The Vision Group is a customer focused, technology driven group of companies focused on the building products industry. The company’s founder has spent over 40 years in the manufacturing sector and is a recognized leader in the building products industry. Vision’s products include an array of applications including; custom profile extrusions, columns, decking, fencing, railings, patio doors, steel doors, basement windows, and transportation. DATASCOPE WMS will be implemented into the new extrusion’s factory based in Ontario Canada by LOGI SOLUTIONS, the DATASCOPE WMS DSP (DATASCOPE Solution Provider) based in Canada. www.visionproducts.ca NEW LOGOS – DATASCOPE WMS CONTINUES TO GROW GLOBALLY IPC Global Solutions Selects DATASCOPE WMS IPC Global Solutions provides cost effective filtration technology (fil- ters), to customers worldwide. With manufacturing plants in China and fulfillment centers in Ohio, USA and Shanghai, China the company offers oil filters, air filters, cabin air filters, transmission filters, fuel filters and diesel glow plugs to the Automotive markets in the US, Europe and Asia. The company has extensive exper- tise in global supply chain management, supported by long-term partnering relationships and a proven track record of 35 years. One of the most recogniz- able brands supplied by IPC Global Solutions is their own branded filters under the brand name ECOGARD. DATASCOPE WMS has been selected for implementation into the new 150 000 square foot distribution center (DC) based in Ohio. Our expected go live date will be the early June 2019. We are looking forward to yet an- other successful implementation of DATASCOPE WMS with great business benefits to IPC Global Solutions. www.ipcglobalsolutions.com IPC Global Solutions warehouse

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Page 1: NEWSLETTER DATASCOPE MOVE TO CLOUD PLANNING …€¦ · In 2016, SABCO and DATASCOPE made initial contact to discuss the requirement for a warehouse management system in their Melbourne

2 0 1 9 S T R A T E G I C P L A N N I N G W O R K S H O P

Since 2006, DATASCOPE has embarked on an annual 2-day strategic planning workshop. The output of this strategic workshop is a Business Plan with clear objectives and goals. These business objectives then form part of DATASCOPE team’s individual goals and get measured in performance reviews.

This year we included our DSP’s in the workshop as they are seen as a vital extension of the DATASCOPE business. The output of the workshop was excellent and our combined Business Theme for 2019 is “Collaborative Delivery”.

N E W S L E T T E R

Edition: 043

April 2019 W M S F O R S Y S P R ODATASCOPE

W M S F O R S Y S P R ODATASCOPE

167 14 th RO A D / W HI T BY M A NOR OF F I C E E S TAT E NO OR DW Y K E X T. 61 / MIDR A N D / 168524 H AV E LO CK S TR E E T / C E N TR A L / P ORT E LIZ A BE T H / 60 01

T: 0 8 6 111 3712 / F: 0 41 582 350 4 / w w w. datas c ope w ms. c omsa le s @ datas c ope w ms. c om / suppor t @ datas c ope w ms. c om

To subscribe to this free bi-monthly newsletter, please e-mail your contact name and address to:

[email protected] or register online at www.datascopewms.com on the contact page.

D A T A S C O P E M O V E T O C L O U DIn the current IT environment there are a number of “buzz” words doing the rounds. Sometimes these are very futuristic topics that most businesses do not adopt until the technology has become mainstream. One of these topics is “Cloud Computing”. This is not a new concept but is still debated as to the pro’s and cons. With a bit of research, planning and testing, DATASCOPE as a business made the decision to move ALL its internal servers and infrastructure into the Cloud. The reason for this were as follows: • global diversity of the team,• lower maintenance costs, • scalability, • simplification of design.

Since DATASCOPE employees are now based across the world in South Africa, Canada, the United States and New Zealand, the move to Cloud was the next logical step. The DATASCOPE team has now migrated all internal application servers, software development servers, testing servers, portals and source control to an Azure hosted environment. We now operate effectively from any location in the world. We are very happy with the new infrastructure and are already seeing the benefits from both a cost perspective as well as uptime and accessibility of systems.

Visit our new websitewww.datascopewms.com[ ]

GOALS TARGETS

BIG HITTERS

1. PEOPLE LEAD

2. IMAGE ENHANCED THROUGH EXCELLENT CUSTOMER SERVICE

3. FINANCIAL OBJECTIVES MET

4. OPERATIONAL EXCELLENCE ENTRENCHED

5. MARKETING OBJECTIVES MET

6. STRATEGIC FOCUS

2 0 1 9 B U S I N E S S P L A N

W M S F O R S Y S P R ODATASCOPE

Our VISION is to be the premium Warehouse Management Solution for the SYSPRO market world-wide.

Our MISSION is to partner with SYSPRO customers to make their business strategy a reality by:> The optimization of inventory supply chain managementWe will accomplish this by providing the most comprehensive Warehouse Management Solution for SYSPRO customers, implemented and supported by a highly professional and competent DSP (DATASCOPE Solution Provider) channel.

COLLABORATIVE DELIVERY

Revenue & Profitability - DS North America, Inc. ..................................

NA Targets: > 50% Net Profit, Turnover of $1.44m (ALF’s - $255k); 1 new DS sites successful implemented ($369k excluding hardware)

Revenue & Profitability - DS Dev Dept .. Dev Dept Targets: > 30% Net Profit, Turnover of R7.9m. (ALF’s - R4.8m, R60k eRef revenue per month)Version 2019 Roadmap........................ Roadmap big hitters include: Major: HTML 5 scanner & KPI, Business Objects, Cycle Count Scheduler, Task management,

Automated Testing, Shipping module wrap up, Off line processing, Receiving module, Invoice Monitor re-write. Minor: Black Box, SYSPRO Log of Failed Transactions, SYSPRO Version 8 ready, Spec Returns Module

DSP ILF Targets met ............................ Logi-Solutions ILF target - US$330k, BTP ILF target - US$335k, EMS ILF target - ZAR 2,64mDSP Growth and Competency .............. Appoint one additional DSP, 5 Star rating system - all scores above 85%, assist with EMS handoverSpeed of Implementations ................... Develop vanilla install, define default settings and RPT’s, set key fields, complete DSP portalUpgrade improvement ......................... Port tracking, test environment per client, implement test scripts

All DSU modules complete ......................... All DSP staff and DS staff to complete all DSU courses, including all latest release notesDSU Portal................................................. Define monthly report on outstanding modules per consultant - automate e-mail to DSP (include release notes)Technical skills training ............................ Comprehensive set of tutorial videos on VB, Crystal and SSRS/SQLEMS knowledge gap ................................... Identify resource (internal or external), with scripting and coding skills People management ................................. IMP maintained, PRs on time

Case Studies ............................................. Additional two Case Study videos completed and put onto website (USA - AMC, Summer Classics, WRM), (RSA - Rialto, Freedom, ASCO, MetraClark, PartQuip)

Marketing Events ...................................... Attend SYSPRO USA and/or Canadian ConferenceHoneywell Case study ............................... Case study on Voice Picking at JonssonLinkedin page ........................................... Improve the DS Linkedin pageBranded Clothing ...................................... Standard corporate branded clothing

Revenue & Profitability - DS NA ................. NA Targets: > 50% Net Profit, Turnover of $1.44m (ALF’s - $255k); 1 new DS sites successful implemented ($369k excluding hardware)Revenue & Profitability - DS Dev Dept ........ Dev Dept Targets: > 30% Net Profit, Turnover of R7.9m. (ALF’s - R4.8m, R60k eRef revenue per month)DSP ILF Targets met .................................. Logi-Solutions ILF target - US$330k, BTP ILF target - US$ 335k, EMS ILF target - ZAR 2,64m

DSP Growth and Competency .................... Appoint one additional DSP, 5 Star rating system - all scores above 85%, assist with EMS handoverSpeed of Implementations ......................... Develop vanilla install, define default settings and RPT’s, set key fields, complete DSP portalUpgrade improvement ............................... Port tracking, visios per site, test environment per client, implement test scriptsRoadmap update ....................................... Quarterly review and update of Roadmap to DSP portalDevelopment port tracking ........................ Identify and implement professional development change log (release notes)Online SLA ................................................ Implement professional on-line SLA system with license file on DSP portalLabel templates ........................................ Complete full set of professional RPT’s. Update label template booklet, include all new templates in System ManagerProject documentation control .................. Investigate and implement a suitable documentation control system that allows collaberation and on-line sign off Optimise PE office .................................... Sell PE office, finalise IT infrastructure cloud setup - SYSPRO & Portals. Find new suitable office and plan moveHTML 5 Hardware ...................................... Define scanner minimal specs on DSP PortalKPI launch training ................................... Complete professional video and documentation on new KPI module - on DSU and DSP Portal

Revamp marketing slides ......................... Professional, modern marketing slides, add data collector vs. WMS slides, add small company risk. Position DS WMS with competitors. (Three stages)

Brand DATASCOPE ...................................... Send quarterly Newsletters (editions 43-46), add additional contacts for all companies on SYSPRO 2008 list. Create a DSP portal contacts list.

Version 2019 Roadmap.............................. Roadmap big hitters include: Major: HTML 5 scanner & KPI, Business Objects, Cycle Count Scheduler, Task management, Automated Testing, Shipping module wrap up, Off line processing, Outbound Serials, Receiving module, Invoice Monitor re-write. Minor: Black Box, SYSPRO Log of Failed Transactions, SYSPRO Version 8 ready, Spec Returns Module

Automated test scripts ............................. Identify and employ test developer. Implement unit tests on all business objectsSYSPRO run time ....................................... Get ISV Partner B status plus access to run time licenseBuild SYSPRO North America relationship .. Meet with Canada and USA office and pitch DATASCOPE WMS

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DATASCOPE WMS enters the VISION Group in Canada

The Vision Group is a customer focused, technology driven group of companies focused on the building products industry. The company’s founder has spent over 40 years in the manufacturing sector and is a recognized leader in the building

products industry. Vision’s products include an array

of applications including; custom profile extrusions, columns, decking, fencing, railings, patio doors, steel doors, basement windows, and transportation.

DATASCOPE WMS will be implemented into the new extrusion’s factory based in Ontario Canada by LOGI SOLUTIONS, the DATASCOPE WMS DSP (DATASCOPE Solution Provider) based in Canada.

www.visionproducts.ca

N E W L O G O S – D ATA S C O P E W M S C O N T I N U E S T O G R O W G L O B A L LYIPC Global Solutions Selects DATASCOPE WMS

IPC Global Solutions provides cost effective filtration technology (fil-ters), to customers worldwide. With manufacturing plants in China and fulfillment centers in Ohio, USA and Shanghai, China the company offers oil filters, air filters, cabin air filters, transmission filters, fuel filters and diesel glow plugs to the Automotive markets in the US, Europe and Asia. The company has extensive exper-

tise in global supply chain management, supported by long-term partnering relationships and a proven track record of 35 years. One of the most recogniz-able brands supplied by IPC Global Solutions is their own branded filters under the brand name ECOGARD. DATASCOPE WMS has been selected for implementation into the new 150 000 square foot distribution center (DC) based in Ohio. Our expected go live date will be the early June 2019. We are looking forward to yet an-other successful implementation of DATASCOPE WMS with great business benefits to IPC Global Solutions.

www.ipcglobalsolutions.com

IPC Global Solutions warehouse

Page 2: NEWSLETTER DATASCOPE MOVE TO CLOUD PLANNING …€¦ · In 2016, SABCO and DATASCOPE made initial contact to discuss the requirement for a warehouse management system in their Melbourne

S A B C O A U S T R A L I A G O - L I V E“SABCO (originally known as the South Australian Brush Company) was founded in 1892 in Adelaide, South Australia, with just 3 employees and limited production facilities. It grew quickly at the time, with products only covering household brushware. Over the years, SABCO’s product range expanded to include various other cleaning products, metal and plastic homewares. In 2007, Libman USA acquired 50% ownership of SABCO Australia Pty Ltd, making it a truly international business, and in 2009 the Libman company took full ownership of the SABCO business.

In 2016, SABCO and DATASCOPE made initial contact to discuss the requirement for a warehouse management system in their Melbourne warehouse. Various meetings were held to review functional requirements prior to the project (via the Zoom conferencing facilities), with 2 site visits to SABCO Australia done in May and June 2017. After final functionality reviews, the go live was planned for 29 October 2018.

Two members of our DATASCOPE WMS team flew into Melbourne from South Africa the week before go-live. This focused time allowed us to ensure all tasks were complete in time for stock take and go-live, as well

as to provide user training. The stock take counting was completed on the weekend and we hit the ground running on 29 October, with focus on picking and invoicing. As is typical of go-lives,

the first couple of days were a little bit slower on the invoicing side, however this picked up to typical invoicing values by Thursday of go-live week. The DATASCOPE 2-member team remained on site at SABCO for 3 weeks after the go-live date to ensure processes were bedded down as much as possible and to assist with any queries or issues that may arise. In addition, troubleshooting techniques were passed down to users and manuals were also provided to assist with general “how to” within DATASCOPE WMS.

All in all, a great team of people at SABCO, DATASCOPE and SYSPRO Australia, resulted in the successful implementation of DATASCOPE WMS. We look forward to continuing this relationship with SABCO in future and wish them the very best in their continued growth.”

“DATASCOPE were incredibly supportive throughout our WMS journey. There were many early mornings, and late evenings, particularly during the go-live, but nothing was too much trouble” – Kathy Fitzgerald, Operations Director, SABCO Australia Pty Ltd.

Happy faces as the SABCO Go-Live is wrapped-up.

LE A DING S YS PRO COM PA NIE S RU N DATA S COPE ® W MS . D O Y O U ?

N E W D S P ( D ATA S C O P E S O L U T I O N P R O V I D E R ) I N S O U T H A F R I C A

As DATASCOPE grows internationally, is was decided to standardize on our DSP model which has been suc-cessfully implemented in North America and Canada.

As from 01 January 2019, Terry Shaw and his team have taken control of the South African implementa-tion office based in Midrand, Gauteng. Terry’s busi-ness, known as Enterprise Mobility Services Pty Ltd or EMS, is now an accredited DATASCOPE DSP. The ben-efits of having DSP’s internationally are:• Strategically DATASCOPE has chosen to grow in-

ternationally using a franchise type model where we engage with partners to deliver our software to end clients;

• EMS is an independent business which conforms to all DATASCOPE’s implementation and support meth-odologies. These methodologies are audited regu-larly to ensure a very high standard is maintained;

• The DSP channel is seen as an extension of the DATASCOPE business and core staff interact with partners daily and get involved with end custom-ers when required;

• This gives DATASCOPE time to concentrate on the development of the core software solution. Leading WMS solutions worldwide are becoming highly tailorable which gives the DSP the ability to customize the end result to the client’s specific needs;

• The appointment of EMS in the South African market is for the benefit of our customers and for the growth of DATASCOPE WMS worldwide;

• DATASCOPE’s vision is to grow the DSP model sustainably over the next five years.

We congratulate Terry on this DSP appointment and wish him all the best into the future.

Terry and the EMS team outside the Midrand Office