next evolutionary wave. the new walmart hard lines on-line delivery
TRANSCRIPT
Poly Wheel, llc (PW) to
Deliver On-line Bicycle
Sales to Walmart
Customers in - 24 Hours
PWi ‘s innovative on-line, on-site
assembly and delivery services disrupts a
cottage industry, assembly contractors.
Disrupting Assembly Services at Walmart
Delivering On-Site, On-
Line Assembly Services
RightNow!
A Disruptive Business Model of Java EE
Middleware & Social Media Technologies:
• Improving end-to-end WO transactions
by 54.3%, 3rd Qtr. 2013
• Benchmark quality wage production
volume by 54.3%
• Reducing cycle cost PWO by 44.4%, 4th
Qtr. 2013Disrupting Assembly Services at Walmart
From 2013 – To Now!
On-line, On-site Bicycle Assembly &
Delivery Services
Next evolutionary wave
The New Walmart
Disrupting Assembly Services at Walmart
From 2013 – To Now!
Poly Wheel, llc (PWi), a national
account, is the fastest growing, and
currently the largest prime federal
semi-manufacturing assembly
contractor for the Army Air Force
Exchange Services (AAFES), a U.S.
Department of Defense (DOD) agency.
Disrupting Assembly Services at Walmart
From 2013 – To Now!
PWi, also has an increasing volume of
commercial contract accounts with the
Walmart Corporation, and is scheduled
to begin executing a Web to mobile
on-line, on-site assembly and delivery
services for selected AAFES’ and
Walmart’s registered customer, as a
pilot project.
Disrupting Assembly Services at Walmart
Doug McMillon Walmart's New CEO
Countering new challenges
Amazon and Dollar Stores disruptive threats
Next Evolution Wave
The NEW Walmart
Challenges & Solutions
Challenges & Solutions
Status: 2013 Looking back • Raised payroll
taxes
• Cut food-stamp benefits
• Stores sales drop
• Budget suffered
Challenges & Solutions
Status: 2014 US Walmart 4th Qtr. Fiscal 2014
Below USD1.60 -1.70
3,275 supercenters, core US business
90% of Americans shop at Walmart once a year
Status: 2014
warns of
weakness 4th Qtr. Fiscal 2014
Below USD1.60 -
1.70
Struggles Against
Amazon for
Market Dominance
SWOT: 2014 Strength Independents sell
in side Walmart’s portal 5M items, 2013
Walmart labs roll out apps that ‘scan shop’
Five to ten new on-line warehouses
-
Challenges & Solutions
SWOT: 2014
Strength 2.2 million
employees
3,275 supercenters
core US business
90% of Americans
shop once a year
-
Challenges & Solutions
SWOT: 2014
Weakness
US Congress laws
impact shoppers’ purse
No avail 24 hour on-line
shopper list of items for
pickup (OLSLIP, OsliP)
5 days lag: Site to store
& 3 days lag:assembly to
on-line customer
Challenges & Solutions
SWOT 2014 Weakness Sustainability
challenges with waste (hard lines) boxes
No ‘24 hours on-line retail space’ at supercenters for on-line shopper list (of) items (to) pickup (Oslip)
Challenges & Solutions
SWOT: 2014 Opportunity accelerate roll-out
of small formats stores:
Opening: 270-300 small-box stores in 2014
Breakdown: 200 community markets & 100 Walmart express stores
SWOT: 2014
Opportunity
-Walmart will open
120-150 smaller
grocery shops, only
just 115 supercenters
- Still-smaller “express
stores” into Urban,
Rural, campus, and
community markets
Challenges & Solutions
AZ Campus: 5k or 465 sq. m
SWOT: 2014
Opportunity
-Express pharmacy is
located:
- left of the main
store entrance
- Easy in and out
- limit to cross-
category purchases
Challenges & Solutions
5k or 465 sq. m
SWOT: 2014
Opportunity
-New chief of e-
commerce Neil Ashe,
to match scale, and
speed by 2016
-AMZN, fast-moving
target
Poly Wheel (PW) has
designed a solution
-How?
Challenges & Solutions
SWOT 2014
Threats- From the Top of the
Market:
- -Amazon has friendly
“On-line One day
local pick/up strategy
Challenges & Solutions
SWOT 2014
Threats- From the Bottom of
the Market:
- -Dollar stores sells at
rock-bottom prices
and located in closer
to shoppers’ homes
Challenges & Solutions
Anywhere, Anytime
Delivery to Walmart’s
On-line Customers
An Everyday Low Price On-line,
On-site Assembly & Delivery
Service Model.
Disrupting Assembly Services at Walmart
JTR Benefits - Innovation!
WALMART: A Walmart approved, secured PWi hard lines (HL)semi-manufacturing assembly plant:
Facility lease prepaid via Walmart chargeback on PWi ‘s invoicing
Better, faster cheaper assembly and delivery services based on analytical forecast
Disrupting Assembly Services at Walmart
JTR Benefits – A Seamless
Capture/Order/Fulfillment
WALMART: Fulfilling assembly and delivery of real time fully assembled HL(s) to Walmart’s retail floor, upon demand via:
Eliminating “order promise”
Bring to zero unassembled HL space
Better, faster assembly and 24 hour optional customer delivery service
Disrupting Assembly Services at Walmart
JTR Benefits - Seamless
Customer Experience
Fulfilling assembly and delivery of real time fully assembled HL(s) to Walmart’s retail floor, upon demand via:
Oracle CX RightNow Cloud Services
Oracle Manufacturing Solutions
Oracle Order Fulfillment Solutions
Disrupting Assembly Services at Walmart
CUSTOMER: To satisfy a high demand for on-line 24 hours assembly & home delivery services:
To secure:
Sustainable, flexible price structure
affordable, mass production assembly and delivery services
Poly Wheel, llc‘s Mid Atlantic Regional Assembly Center Pilot Project (PW/MARAC)
Disrupting Assembly Services at Walmart
JTR Benefits –A 24 Hour
Delivery Demand Growth!
Enhancing Walmart’s Customer Experience
by:
Enhancing STRENGTH
Suring up WEAKNESS
Extending OPPORTUNITIES
Neutralizing THREATS
Disrupting Assembly Services at Walmart
Justifying the Risk
Enhancing Walmart’s Customer Experience
by:
Enhancing STRENGTH
Suring up WEAKNESS
Extending OPPORTUNITIES
Neutralizing THREATS
Disrupting Assembly Services at Walmart
Converting Weakness to
Strength… How?
SWOT 2014 Weakness
US Congress hit shoppers’ budget
No available ‘24 hours on-line retail space at supercenters due to unassembled hardline (HL) storage
Challenges & Solutions
Converting
weakness to
Strength: Adding enhancing
value to on-line retail
customer experience
(CX) & yet comply with
everyday low pricing
strategy
SWOT 2014 Weakness
No available ’24 hour’ delivery of on-line selected list (of) items (for) pickup (OSLIP or Ol*Slip) and added delivery to on-line HL shoppers
* Ol (on-line, in the cloud)
Challenges & Solutions
Converting
weakness to
Strength: Neutralizing THREATS
by providing an
optional 24 hour OlsliP,
added delivery request
in combination with
on-line HL shopping
SWOT 2014 Weakness
No available 24 hour on-line assemble of hardlines for shoppers
No available optional on-line 24 hour delivery to shopper’s home delivery of assembled hardlines
Challenges & Solutions
ConvertingWeakness toStrength:
PWi’s Oracle CX Contact Center will offer on-line shopper’s 24 hour assembly booking
24 hours pick up and delivery of OlsliP from PWi’s Assembly Center supporting request shoppers of on-line HL retail merchandise
SWOT 2014 Weakness
No avail 24 hour on-line shopper list of items for pickup (OLSLIP or Olslip)
Early morning shoppers expose to mounting risk of injury from HL boxes stored the night before
Challenges & Solutions
ConvertingWeakness toStrength:
Neutralizing THREPW Center Wows on-line shoppers w/ 24 hour assembly & delivery
Manage on-line supply chain logistics of store to PW Assembly Center in 24 hours from PW’s Ctr. or support shopper’s Olsliprequest
SWOT 2014 Weakness
No available on-line space at supercenter due to HL storage
Extra Burden cost of $1K per day for trailer/container storage of bikes and assembly merchandise
Challenges & Solutions
ConvertingWeakness toStrength:
Double win/win for space by removing all HL pallets off of Walmart site – store delivery trucks to be PW center for pre-assembly & storage
Core Objective1: Price
Structure & Flexibility
To satisfy a high but unavailable demand for assembly & delivery of children and adult bicycles within Walmart’ s everyday low price structuring;
Option 1:Open Purchase Order;
Or
Option 2:Annual Fix Price.
Disrupting Assembly Services at Walmart
Option1: Current Pricing
for Bicycles.
Option 1, current option being executed by Walmart & Poly Wheel, llc. Open Purchase Order:
$12 per 18” bicycles and below
$13 per 20” bicycles and above
Note: For more information. See current contract details
Disrupting Assembly Services at Walmart
Option2: Proposed Annual Fix
Cost(AFC)Pricing for Bicycles.
Part 1: A proposed AFC executed by separate Walmart vendor contract
Annual Fix Cost (AFC):
$10 per 18”(down) bicycles: $1.2M
$13 per 20”(up) bicycle: $1.3M
Fuel cost for every 200k bikes Delivered:$160k
T
Disrupting Assembly Services at Walmart
Option2: Proposed Annual Fix
Cost(AFC)Pricing for Bicycles.
Part 2: Continued executed a part 2 of Walmart & Poly Wheel Contract:
Annual Fix Cost (AFC):
Purchase of 10 trucks: $100k
Bonding +Auto +Liab + Worker: $120k
AFC Subtotal: $2.88M + (Burden)
T
Disrupting Assembly Services at Walmart
Current: Open Purchase
Order
Our current pricing detail continued:
Line Item Activity 4:
Line item4 cost.
Line Item Activity 5:
Line item5 cost.
Line Item Activity 6:
Line item6 cost.
Disrupting Assembly Services at Walmart
Optional: Fix Cost Agreement
Our optional fix cost agreement pricing detail is also, based upon demand:
Service Level Activity1:
SLA1 cost: $
Service Level Activity2:
SLA2 cost: $
Service Level Activity3:
SLA3 cost: $
Disrupting Assembly Services at Walmart
Optional: Fix Cost Agreement
Our optional fix cost agreement pricing detail continued:
Service Level Activity4:
SLA4 cost: $
Service Level Activity5:
SLA5 cost: $
Service Level Activity6:
SLA6 cost: $
Disrupting Assembly Services at Walmart
Core Objective2: Assembly
Services
We deployed a wage integrated production assembly services system (Wi-PASS) metric:
Accelerated end-to-end work order performance transactions per purchase order by est. 54.3%
A100% retention rate via 25 states $2.9 Mil workforce public equity investment strategy
Disrupting Assembly Services at Walmart
Objective2: Assembly
Services
Wi-PASS On-line, On-site Performance Metric:
Benchmark production volume (e.g., financial and operating) ratio(s)
Reducing transaction 'cycle cost per work order’ by an estimated 44.4%;
Disrupting Assembly Services at Walmart
Objective2: Assembly
Services
Enhancing customer on-line retail experience is a chain of events
Tools for quality assembling of customers’ On-site and or On-line purchased semi-finished merchandize
Disrupting Assembly Services at Walmart
Objective2: Assembly Services
We' ll avoid your CX from going into the
ground, saving you quality time:
Quality benchmark services. Without
complaint! No exception!
Disrupting Assembly Services at Walmart
Core Objective3: Customer
Services
Forget something? Tell us & we will
complete your customer experience - CX.
We integrate our services with the theme
of your event.
Disrupting Assembly Services at Walmart
Objective3: Customer
Services
We integrate our services with the theme of customer’s event
We will enhance customer’s CX journey with us again, again
Disrupting Assembly Services at Walmart
Objective3: Customer
Services
We assess and will deliver teachable moment cues, for free
We deliver high volume, quality, benchmark production assembly services
Disrupting Assembly Services at Walmart
Objective3: Customer
Services
Connecting to you for a great customer experience
We deliver high volume, quality, benchmark production assembly services
Disrupting Assembly Services at Walmart
Core Objective 4: Responsible
Service
Delivered to us, we receive your shipment and inherit your journey
Quality, benchmark assembly services in a friendly environment
Disrupting Assembly Services at Walmart
Objective 4: Responsible
Service
We cater to your festive occasion or eventful theme
We are a certified, professionally integrated on-line assembly center
Disrupting Assembly Services at Walmart
Objective 4: Responsible
Service
We cater to your festive occasion or eventful theme
At Primavera, we'll safeguard your customer journey
Disrupting Assembly Services at Walmart
Objective 4: Responsible
Service
Via delivery of added or replaced retail item(s) that may interest you
We'll coordinate assembling of your added or replaced retail item(s)
Disrupting Assembly Services at Walmart
Objective 4: Responsible
Service
We enhance your customer experience in ways that fit your style
By Facebook, live chat, twitter, self-serve, email, phone, Etc.
Disrupting Assembly Services at Walmart
Objective 4: Responsible
Service
We'll assemble your precious cargo, while customer continue shopping
We fit your lifestyle. Knowing what you need to know, when you need to know it
Disrupting Assembly Services at Walmart
Objective 4: Responsible
Service
We integrate your assembly needs,
delivering on multiple same day themes
The end of your customer journey, begins
with us. So, let’s get this party started
Disrupting Assembly Services at Walmart
Core Objective 5: Human
Resource
Our On the Job Training and Apprenticeships are federal and state sponsored
Our basic on-line assembly services theme? Free delivery
Disrupting Assembly Services at Walmart
Objective 5: Human Resource
Enhancing your customer journey is as easy as 1-2-3.
Optionally, we mix assembly of your fitness equipment with a free trial session with partnering wellness providers.
Disrupting Assembly Services at Walmart
Objective 5: Human Resource
Our On the Job Training and Apprenticeships are federal and state sponsored
Our basic on-line assembly services theme? Free delivery
Disrupting Assembly Services at Walmart
Objective 5: Human Resource
As an employee at Poly Wheel, we are not
just technical, we are into technique
Disrupting Assembly Services at Walmart
Objective 5: Human Resource
Our payroll integrates quality production with benchmark performance! Perfect job
As employees at Poly Wheel, we are not just technical, we establish benchmark performances
Disrupting Assembly Services at Walmart
We Understand!
How to satisfy on-line shoppers’ assembly, delivery demands & secure and execute:
Long-term contract
Flexible price structure
Mass production access
Poly Wheel’s everyday low price model
Disrupting Assembly Services at Walmart
We Understand: The Job
Customers Routinely Needs Done!
To satisfy a high demand, by Wal-Mart on-line shoppers, for Poly Wheel, llc ‘s assembly & delivery services
To secure a long-term sustainable, yet flexible price structure, while providing, affordable, mass production access to assembly and delivery services, well within Wal-Mart’s everyday low price model
Disrupting Assembly Services at Walmart
Today’s Situation
Summary of the current situation
Use brief bullets, discuss details verbally
Disrupting Assembly Services at Walmart
How Did We Get Here?
Any relevant historical information
Original assumptions that are no longer valid
Disrupting Assembly Services at Walmart
Available Options
State the alternative strategies
List advantages & disadvantages of each
State cost of each option
Disrupting Assembly Services at Walmart
Recommendation
Recommend one or more of the strategies
Summarize the results if things go as
proposed
What to do next
Identify action items
Disrupting Assembly Services at Walmart
APPENDIX - Option2: Proposed
Annual Fix Cost(AFC)Detail
Option 2, a proposed AFC executed by a separate Walmart & Poly Wheel Contract
Annual Fix Cost (AFC):
$12 per 20”(down) bicycles: $1.2M
$13 per 21”(up) bicycle: $1.3M
3 gallons of gas per 5 bikes each lot of 200k bikes picked up & delivered:
Disrupting Assembly Services at Walmart