next practices for integrating facebook into your pr / marketing

10
5 Next Practices for Integrating Facebook Tim Marklein, @tmarklein PR News Facebook Conference San Francisco, August 9, 2011

Upload: tim-marklein

Post on 01-Nov-2014

761 views

Category:

Business


1 download

DESCRIPTION

Presentation on "5 Next Practices for Integrating Facebook" by Tim Marklein (@tmarklein), Technology & Analytics Practice Leader at WCG (@wcgworld). Presented at PR News Facebook Conference in San Francisco August 9, 2011. Covers key next practices for organizations embracing Facebook, so they can better leverage Facebook and other social channels as part of their marketing, public relations, customer service, recruiting, e-commerce and other business initiatives.

TRANSCRIPT

Page 1: Next Practices for Integrating Facebook Into Your PR / Marketing

5 Next Practices for Integrating Facebook Tim Marklein, @tmarklein PR News Facebook Conference San Francisco, August 9, 2011

Page 2: Next Practices for Integrating Facebook Into Your PR / Marketing

Contents are proprietary and confidential.

7.5

Page 3: Next Practices for Integrating Facebook Into Your PR / Marketing

“Fans First”

NEXT PRACTICES

Engage me, don’t just impress me

Anticipate actual conversation

Analyze, optimize & experiment often

Pick an outcome, any outcome

Page 4: Next Practices for Integrating Facebook Into Your PR / Marketing

Contents are proprietary and confidential.

Pick an outcome, any outcome

Page 5: Next Practices for Integrating Facebook Into Your PR / Marketing

Contents are proprietary and confidential.

“Fans First”

Page 6: Next Practices for Integrating Facebook Into Your PR / Marketing

Contents are proprietary and confidential.

Engage me, don’t just impress me

Page 7: Next Practices for Integrating Facebook Into Your PR / Marketing

Contents are proprietary and confidential.

Engage me, don’t just impress me

Page 8: Next Practices for Integrating Facebook Into Your PR / Marketing

Contents are proprietary and confidential.

Anticipate actual conversation

Page 9: Next Practices for Integrating Facebook Into Your PR / Marketing

Contents are proprietary and confidential.

Analyze, optimize & experiment often

Contents are proprietary and confidential.

é 41% Daily Consumer Conversations

é 894%

Facebook Fan Count

é 216%

Active Daily Facebook Fans

é 801%

Links to Brand Web Site

é 769%

Key Message Penetration

Page 10: Next Practices for Integrating Facebook Into Your PR / Marketing