next steps for excellence in the quality of e-learning (eadtu paris masterclass)

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Next Steps for Excellence in the Quality of e-Learning EADTU Masterclass, 23 rd Oct 2013, Paris Jon Rosewell, Karen Kear, Keith Williams Dept of Communications and Systems, Faculty of Maths Computing and Technology, The Open University, UK

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Overview of Excellence NEXT project for quality assurance in e-learning, presented as part of masterclass at EADTU conference, Paris, 2013. [http://conference.eadtu.eu/]

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Page 1: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Next Steps for Excellence in the

Quality of e-Learning

EADTU Masterclass, 23rd Oct 2013, Paris

Jon Rosewell, Karen Kear, Keith WilliamsDept of Communications and Systems, Faculty of Maths Computing and Technology, The Open University, UK

Page 2: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

E-xcellence project 2005–presentFunded by EU Lifelong Learning programme

Managed by EADTU• E-xcellence 2005-06

– Development and trialling of criteria, handbooks and methodology

• E-xcellence plus 2008-09 – Dissemination to institutions and to QA agencies in 9 European

countries• E-xcellence NEXT 2011-12

– Continuing dissemination and updating of criteria and resources

Page 3: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)
Page 4: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)
Page 5: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

http://e-xcellencelabel.eadtu.eu

Page 6: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)
Page 7: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

E-xcellence: modes of use• Informal self-evaluation

– Use Quickscan• Local seminar

– Local use of Quickscan with justification for rating– Meeting: institution, project team, national QA agency– Improvement roadmap

• Full assessment– As above but part of formal accreditation– Evidence provided for benchmarks

Page 8: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

E-xcellence NEXT: updating• General updating of manual

– Clarifying language / terminology• Deal with emerging trends

– Convergence between distance and F2F blended modes– Social networking in HE– Use of Open Educational Resources

• Process:– Quickscan comments from partners– Participatory workshops– Feedback from local seminars

Page 9: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

• ‘Social networking’ can be interpreted broadly to cover a range of online communication processes– e.g. via forums, blogs, wikis

• It can also be interpreted more narrowly to focus on social network sites that provide accessible tools– e.g. Facebook, Twitter, LinkedIn

What do we mean by ‘social networking’?

Page 10: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Why use social networking?• Social networking has two primary purposes in

education:– facilitating learning

• social learning theories• focused pedagogic function such as group work,

peer assessment– building communities

• motivation and progress• informal and social

Page 11: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Social networking tools

• Forums discussion and debate• Wikis co-creation of resources• Blogs reflection, sharing and

feedback• Social network sitessense of community

• Public (Facebook etc) or walled-garden (VLE)?– Boundaries and invasion of student space?

Page 12: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Social network sites

Benefits• many students already

use them regularly• seen as more social,

informal and flexible

Challenges• privacy issues • lack of control • blurring of boundaries

between social and academic life.

Page 13: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

E-xcellence NEXT: social networking• How might social networking contribute to high quality in

e-learning?• What risks to quality might arise?• Which of the existing E-xcellence quality benchmarks

might apply in this context?• Are any new benchmarks needed to cover this

scenario?

Page 14: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Social networking• Where:

– Online communication: forums, blogs, wikis, …– Sites: Facebook, Twitter, LinkedIn, …

• Why:– Learning: social learning, collaborative work– Building communities: motivation, progress, social

• Issues:– Public (Facebook etc) or walled-garden (VLE)?– Boundaries and invasion of student space?

Page 15: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Revised benchmarks – social networking

Curriculum design

10.Curricula are designed to enable participation in academic communities via online social networking tools. These online communities provide opportunities for collaborative learning, contact with external professionals and involvement in research and professional activities.

Page 16: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Indicators – social networking• There are institutional policies relating to the provision of online community

spaces for student-student and student-teacher interactions.• Curriculum designers specify clearly the educational role that student-student

interaction plays in their programmes.• Criteria for the assessment of student online collaboration exist and are applied

consistently across programmes and courses.

At excellence level:• Teaching staff are supported by formal and informal staff development activity

in the use of online tools for community building.• The institution works closely with professional bodies in the development of

online professional communities.• Innovative assessment approaches, such as online collaborative work, peer

assessment and self-assessment, form a part of the institution’s practice in this area.

Page 17: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

OER use-cases• Life-long learner finds material for independent study• Individual teacher uses assets in own material• Course uses podcasts from iTunes U• Course uses a 10-hour unit• Entire 100-hour module reused, with new assessment• Course and assignments in OER; tutorial / marking /

accreditation offered for fee• Consortium develops material for own use and ‘frees’ it• MOOC

Page 18: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

ProvenanceReputation

Brand

ProvenanceReputation

Brand

creation use

user recommendationpeer review

OERrepository

OERrepository

Quality points

checking

Page 19: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Quality Dimensions

ContentAccuracyCurrencyRelevance

Pedagogic EffectivenessLearning objectivesPrerequisitesLearning designLearning stylesAssessment

Reusability & opennessFormat & interoperabilityLocalisationDiscoverability: metadataDigital preservationAccessibility

Ease of useClarityVisual attractiveness, engagingClear navigationFunctional!

Page 20: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Trends toward Open Educational Practice?use create

teacher centred learner centred

transmission constructivism

(sage on stage) (guide on side)

focus on outcome focus on process

standardised personalised learning

individual social/ peer learning

Capability maturity model:

Use OERs Adapt OER material Create OER material

See, for example, OPAL OEP Guidehttp://opal.innovationpros.net/publications/guide/

Page 21: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

E-xcellence NEXT: OERs• How might OERs contribute to high quality in e-learning?• What risks to quality might arise?• Which of the existing E-xcellence quality benchmarks

might apply in this context?• Are any new benchmarks needed to cover this

scenario?

Page 22: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Revised benchmarks – OERsCourse design

14.OER material is selected with regard to learning outcome, tailored if necessary for fit to the learning context, and integrated with other learning materials. OER materials are subject to the same review processes as other course materials.

Page 23: Next steps for excellence in the quality of e-learning (EADTU Paris masterclass)

Indicators – OERs• The institution has a policy for use of independent learning

materials from a number of quality assured sources, including OER.

• Course materials obtained from OER are judged fit for purpose by students and external assessors.

• There is a principled approach to judging the quality of material obtained from an OER repository.

• There is a process for tracking intellectual property rights associated with e-learning components.

At excellence level• E-learning components are contributed to repositories as OER.