nextnews 01 | december 2009

Nextsense Ltd. Customer Magazine / Issue 1 / Oct-Dec 2009

September 22nd &23rd

Ohrid, Macedonia

www.nextsense.com

page 06

page 12

page 14

e-Parliamentfirst project of such scope in the region

Contextual advertisinghit your target!

SMS Zone parkingin Skopjeby Nextsense and NOW! Innovations

page 26

Symantec Enterprise VaultIntelligent Archiving

Microsoft Dynamics CRMthe tool you need to improve marketing,sales, and customer service efficiency

PRODUCT REVIEWS:

page 09

page 18

EditorialDear colleagues and partners,

I am very pleased to address you via the first edition of the Nextsense

magazine, Nextnews. The aim of Nextnews is to provide yet another

vehicle for communication that has already been established through

our numerous successful joint projects, the visions which we share

and the extensive close conferences which yielded both inspiring and

fruitful results and long lasting cooperation.

In the past years we have been brought together by our common

goals: to serve our clients toward achieving their unparalleled

satisfaction, to offer new value on the market, and to accomplish

visionary business goals that our predecessors only

aspired to.

Nextsense has been creating solutions for the key

companies, businesses and governments at home

and aboard, all aiming at bringing their operations

to the next level. We are eager to present those

solutions in the first edition of Nextnews, which is

also aimed at keeping you abreast with the

upcoming opportunities on the state of the art

technology for you and your business, the news

on our affiliated companies, and the challenges

that the future brings.

Welcome!

Table ofContents04 - news06 - symantec enterprise day 200909 - symantec enterprise vault10 - shopping.tim.com.mk12 - sms zone parking13 - exploringbosnia.com14 - e-parliament16 - e-cabinet18 - microsoft dynamics crm 4.020 - windows essential business server 200822 - microsoft licensing solutions24 - microsoft windows 725 - microsoft exchange migration26 - httpo0l contextual advertising27 - in the community

Vasko KronevskiChief Executive Officer,

Nextsense

Nextsense Ltd.address: Partizanski Odredi 62, 1000 Skopje, Macedonia

phone: +389 2 3075 111; fax: +389 2 3075 333; e-mail: [email protected] website: www.nextsense.com

Designed by NextsenseTo subscribe send address details to: [email protected] more information, please contact: [email protected]

EditorialDear colleagues and partners,

I am very pleased to address you via the first edition of the Nextsense

magazine, Nextnews. The aim of Nextnews is to provide yet another

vehicle for communication that has already been established through

our numerous successful joint projects, the visions which we share

and the extensive close conferences which yielded both inspiring and

fruitful results and long lasting cooperation.

In the past years we have been brought together by our common

goals: to serve our clients toward achieving their unparalleled

satisfaction, to offer new value on the market, and to accomplish


aspired to.


companies, businesses and governments at home

and aboard, all aiming at bringing their operations

to the next level. We are eager to present those

solutions in the first edition of Nextnews, which is

also aimed at keeping you abreast with the

upcoming opportunities on the state of the art

technology for you and your business, the news

on our affiliated companies, and the challenges

that the future brings.

Welcome!

Table ofContents04 - news06 - symantec enterprise day 200909 - symantec enterprise vault10 - shopping.tim.com.mk12 - sms zone parking13 - exploringbosnia.com14 - e-parliament16 - e-cabinet18 - microsoft dynamics crm 4.020 - windows essential business server 200822 - microsoft licensing solutions24 - microsoft windows 725 - microsoft exchange migration26 - httpo0l contextual advertising27 - in the community


Nextsense

Nextsense Ltd.address: Partizanski Odredi 62, 1000 Skopje, Macedonia

phone: +389 2 3075 111; fax: +389 2 3075 333; e-mail: [email protected] website: www.nextsense.com

Designed by NextsenseTo subscribe send address details to: [email protected] more information, please contact: [email protected]




Nextsense part of the international HR Con-ference In September 2009, The Macedonian HR Associa-

tion held the first international HR Conference

focusing on how HR contributes to the success of

companies. Its main focus was on the future

oriented values, the workforce planning, the carrier

development and orientation, benefits and com-

pensation, recruiting, followed by famous compa-

nies’ success stories. There were several well

known experts in the HR Field, from Macedonia

and abroad who were keynote speakers to the

Conference, sharing their experiences and

best practices.

Nextsense also took part on this Confer-

ence both as participant and as contribu-

tor. For the purposes of the Conference,

as well as for further development and

operations, Nextsense had designed and

launched the web site (www.mhra.mk)

of the Macedonian HR Association.

News

Doing Business, KosovoNextsense is very close to expanding its business

on the territory of Kosovo. In the fourth quarter of

2009 Nextsense will officially open new offices in

Kosovo.

The new offices of the company will be located on

the following address:

Bajram Kelmendi Street No.34, loc.1 Prishtina

Nextsense at Microsoft Executive Partner Summit 2009Nextsense as Microsoft Gold partner was

presented by its CEO Vasko Kronevski on the 12th

Annual Executive Partner Summit organized by

Microsoft.

The Microsoft Executive Partner Summit (EPS)

EMEA is an annual exclusive executive event

designed to bring together Senior Executives from

Microsoft and Microsoft's key partners from

Europe, the Middle East and Africa for a 2.5 day,

residential conference in Cannes, France.

Nextsense at CeGD regional e-gov workshopsNextsense supported series of seminars on

eGovernment for Successful Regional

Development in organization of Centre for

eGovernance Development for SEE.

Nextsense e-Government solutions were

presented on workshops in Podgorica -

Montenegro, Belgrade - Serbia, Sarajevo -

Bosnia and Herzegovina, Tirana - Albania

and Skopje – Macedonia.

Nextsense among the 200 most successful companies in Macedo-niaWe are proud to announce that Nextsense is

ranked among the 200 most successful compa-

nies in Macedonia in the 2008 edition of the publi-

cation “200 largest companies in Macedonia”,

published by the Euro Business Center – Skopje.

This is the 6th publication and it contains the

largest and most successful companies in Mace-

donia, ranked by several financial indicators, gath-

ered from authorized financial institutions in

Republic of Macedonia.

Nextsense - sponsor of the MASIT 2009 ConferenceMASIT, the Macedonian ICT Chamber of Com-

merce is organizing the 7th SEEITA - 2nd SEE ICT

Forum & 6th MASIT Open Days (and Nights)

Conference. The conference will be held in Ohrid,

in hotel Inex Gorica, from 18th to 20th of Novem-

ber, 2009. The conference has become a tradi-

tional event and every year it welcomes more

than 180 participants from over 15 SE European

countries. As a MASIT member Nextsense will

take part in the organization of the conference,

providing full support. Nextsense will be one of

the main sponsors this year.

SEEbiz.net.mkOn 09.10.2009 the new design of the business

portal www.seebiz.net.mk was launched. The

portal got new corporate and elegant look and is

more user oriented and easier to navigate.

SEEbiz.net is unique portal intended for small and

medium enterprises (SMEs) in Macedonia, which

offers information from different business areas.

The visitors can download documents and tools

for all business areas, in one word it represents

one-stop-shop for your business. The information

presented are: news, guidelines, tools, documents,

forms, trade fairs, events, business opportunities.

On SEEbiz.net.mk owners of small and medium

companies, entrepreneurs, consultants can find the

information they need to start, maintain and

develop their business.

05

CODE MICROSOFT COURSE # CLASSES

classroom

Updating Your Skills from Microsoft Exchange Server 2000 or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 SP1

Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1

Monitoring and TroubleShooting Microsoft Exchange Server 2007

Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Deploying Windows Server 2008

Planning and Administering Windows Server 2008 Servers

Designing a Windows Server 2008 Network Infrastructure

Designing a Windows Server 2008 Active Directory Infrastructure and Services

Updating Your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008

3938C

5047B

5051A

6421

6425

6418

6430

6435

6436

6416

24

8

16

40

40

24

40

40

40

40

Nextsense is dedicated to constant improvement of products and services quality. We manage to accomplish that with implementation of standards and best practices that will ensure consistency and standardization in everyday operations.

That is why in July 2008 Nextsense became ISO 9001:2000 certified company, implementing the quality management system that refers to Information technology design, development, sales, education and support.

Because customer satisfaction is our focus we strive to improve the service management, by reaching an agreement for cooperation with IFC and the Bulgarian consulting company ITCE for implementation of the ISO/IEC 20000 standard and ITIL framework. ISO/IEC 20000 standard promotes the adoption of an integrated process approach for effectively deliver managed services to meet the business and customer requirements with use of ITIL (Information Technology Infrastructure Library) best practice for IT Service Management. In cooperation with GTZ, Nextsense started the process of IT Mark certification. ITMark is aimed specifically at SMEs and provides the software companies with means to enhance their business and improve information security management. It will also improve software development processes, in order for them to gain recognition for their level of capability through the ITMark certification.

2

1

QualityAssurance

Certificates

3

On behalf of Symantec, I just wanted to say that we were delighted to see how many current and future customers attended our joint event in Ohrid. We had some great meetings with many of the customers and we hope that all of them see some benefit to their business, now or in the future, as a result of attending.

PHIL HARDY, Symantec CorporationRegional Director, South Eastern Europe, Hungary and Romania

event

What THEY said...

On September 22 and 23,

2009 Nextsense, together

with Symantec, organized an

Enterprise day. The event took place

in the most beautiful Macedonian town,

Ohrid in the hotel Millenium Palace, and was

organized for enterprise customers from

Macedonia, Albania and Kosovo.

With its great expertise and knowledge in designing and implementation of Symantec worldwide leading products for network protection, Nextsense identifies and analyses the clients’ business operations and needs in order to ensure the best multilayer infrastructure protection for its customers.Symantec as a global leader in providing security, storage and systems management solutions can reduce costs and complexity, allowing the companies to focus on critical business initiatives.

We showed our corporate customers how Symantec provides solutions that will help

their businesses to:

• Protect, secure and manage information proactively

• Respond to threats rapidly

• Automate compliance processes

• Lower cost and complexity

During the Symantec Enterprise Day we have covered topics that we believe are very interesting and useful

for each enterprise, like Data Loss Protection, Backup, Virtualization solutions, Archiving etc. We have also

performed live product demonstrations, which provide a closer look of the key characteristics for the following

products: Enterprise Vault, Backup Exec, Backup Exec System Recovery, Veritas VirtuaI Infrastructure, Critical System

Protection and Web Gateway.

On behalf of Symantec I want to express my thanks for organizing the Enterprise Event in Ohrid, Macedonia on September 22 and 23. I cannot recall having participated in a better event in my +20 years in the IT industry. Nextsense managed to get the right customers at the right point in time to the right location. The expectations were set to the right level and I am proud to say that we exceeded them by far together. The Symantec Team on site was impressed by the number and quality of customers that came to the Enterprise Day from Macedonia, Kosovo and Albania. It is needless to say that the historic and lovely site at the Ohrid Lake was the perfect frame for this success.I personally was overwhelmed by the fact that we had a massively increased sales force as existing customers effectively endorsed their Symantec Solution to prospect customers during the event. The remarkable fact that most customers inquired multiple solutions to be offered clearly demonstrates how well our solutions have been positioned in the regional market by Nextsense and also represents a challenge to us and Nextsense in taking our business to the next level with Symantec Solutions that are new to the region such as SSIM, DLP and Altiris.

ROBERT PECANKA, Symantec CorporationRegional Manager Enterprise Channels, South Eastern Europe

for more info, conference materials and presentations please visit www.nextsense.com/SED2009

06

NEXTNEWS Oct-Dec 2009 NEXTNEWS Oct-Dec 2009

On behalf of Symantec, I just wanted to say that we were delighted to see how many current and future customers attended our joint event in Ohrid. We had some great meetings with many of the customers and we hope that all of them see some benefit to their business, now or in the future, as a result of attending.

PHIL HARDY, Symantec CorporationRegional Director, South Eastern Europe, Hungary and Romania

event

What THEY said...

Symantec Conference

On September 22 and 23,

2009 Nextsense, together

with Symantec, organized an

Enterprise day. The event took place

in the most beautiful Macedonian town,

Ohrid in the hotel Millenium Palace, and was

organized for enterprise customers from

Macedonia, Albania and Kosovo.

With its great expertise and knowledge in designing and implementation of Symantec worldwide leading products for network protection, Nextsense identifies and analyses the clients’ business operations and needs in order to ensure the best multilayer infrastructure protection for its customers.Symantec as a global leader in providing security, storage and systems management solutions can reduce costs and complexity, allowing the companies to focus on critical business initiatives.

We showed our corporate customers how Symantec provides solutions that will help

their businesses to:

• Protect, secure and manage information proactively

• Respond to threats rapidly

• Automate compliance processes

• Lower cost and complexity

During the Symantec Enterprise Day we have covered topics that we believe are very interesting and useful

for each enterprise, like Data Loss Protection, Backup, Virtualization solutions, Archiving etc. We have also

performed live product demonstrations, which provide a closer look of the key characteristics for the following

products: Enterprise Vault, Backup Exec, Backup Exec System Recovery, Veritas VirtuaI Infrastructure, Critical System

Protection and Web Gateway.

On behalf of Symantec I want to express my thanks for organizing the Enterprise Event in Ohrid, Macedonia on September 22 and 23. I cannot recall having participated in a better event in my +20 years in the IT industry. Nextsense managed to get the right customers at the right point in time to the right location. The expectations were set to the right level and I am proud to say that we exceeded them by far together. The Symantec Team on site was impressed by the number and quality of customers that came to the Enterprise Day from Macedonia, Kosovo and Albania. It is needless to say that the historic and lovely site at the Ohrid Lake was the perfect frame for this success.I personally was overwhelmed by the fact that we had a massively increased sales force as existing customers effectively endorsed their Symantec Solution to prospect customers during the event. The remarkable fact that most customers inquired multiple solutions to be offered clearly demonstrates how well our solutions have been positioned in the regional market by Nextsense and also represents a challenge to us and Nextsense in taking our business to the next level with Symantec Solutions that are new to the region such as SSIM, DLP and Altiris.

ROBERT PECANKA, Symantec CorporationRegional Manager Enterprise Channels, South Eastern Europe

for more info, conference materials and presentations please visit www.nextsense.com/SED2009

06


event

Symantec Conferencefor more info, conference materialsand presentations please visitwww.nextsense.com/SED2009

Themes covered:SED in numbers1.

2.

3.

Running Backups on Budget, Protecting YourData and the Bottom Line!DANIEL DANILOVSKI,Manager Professional Services, Nextsense

Symantec Enterprise Vault 8.0ALEKSANDAR GELEVSKI,Senior System Engineer, Nextsense

From Endpoint to Gateway:Effectively Secure Your EnvironmentTRAJCE KOSKAROVSKI,System Engineer, Security and Availability, Nextsense

4.

5.

6.

7.

8.

Data Loss PreventionEREN SONMEZ,Symantec

Secure and Well Managed Endpoints - Altiris Client Management Suite SERGEY LISACHEV,Symantec

Symantec Solutions for the Virtualised Data CentreNOEL WINTER,Symantec

Mastering Storage Complexity NOEL WINTER,Symantec

Control Compliance SuiteEREN SONMEZ,Symantec

08

attendees at the conference

70

33

55attendees from Macedonia

12representatives fromtelecom institutions

presenters from Nextsense presenters from Symantec

NEXTNEWS Oct-Dec 2009

SYMANTEC IS

• Macedonian Telecommunications• Assembly of the R. Macedonia• Alkaloid Skopje • Export and Credit Bank Skopje• Media Print Macedonia - MPM• Official Journal of R. Macedonia

GLOBAL AWARDS & REPORTS• Leader for five consequtive years

• Leader in a “Gartner 2009 Magic Quadrant forEmail Archiving” report

• Leader in a “The Forrester Wave: Message Archiving Software, Q1 2008” report

• Enterprise Vault wins MSExchange.org Readers' Choice Award 2005for Exchange Archiving

PRODUCT HIGHLIGHTS• Enterprise archiving platform: Allows unstructured information

from Microsoft Exchange and SharePoint, Lotus Domino, File Servers, IM platforms with APIs for additional content like databases, forensic images and SAP.

• Policy-based archiving: Automates the migration, storage and retention of unstructured information in accordance with IT policies while improving performance, reducing costs and simplifying management.

• .pst and .nsf Migration: Reduces storage, backup and help desk costs, controls data loss and ensures all email remains protected and compliant with corporate policies.

• Electronic Discovery and Search: Proactive archiving reduces the costs associated with search and collection of electronic data by creating a centralized and indexed archive that can be searched on demand.

• Centralized administration and reporting:Single point of administration provides advancedreporting, monitoring, and diagnostics of thearchive, helping to ensure consistentperformance and availability.

• Intelligent Archiving: Give context and insight into what is archivedfiltering out non-critical information from thearchive.

.

product

09Intelligent archivingSymantec Enterprise Vault

16representatives fromgovernment institutions

24representatives fromfinancial institutions

E-MAIL ARCHIVING.

™ 8.0 provides an intelligent

Up to 75% of your company’s intellectual property exists within email. Using

market-proven architecture, Enterprise Vault

approach to improving email management, reducing costs, and controlling

your information risk. So your intellectual property remains your property.

e-mail: [email protected] website: www.nextsense.comaddress: Partizanski Odredi 62, 1000 Skopje, Macedonia

phone: +389 2 3075 111; fax: +389 2 3075 333; Nextsense - Symantec Gold Partner

NEXTSENSEREFERENCES

NO.1ARCHIVING

PLATFORM INMACEDONIA

Setting up an Internet store can be a challenging task. There are many examples where major retail stores in physical world with huge IT departments have failed in expanding their operations online. On the other hand, everybody has heard of amazon.com®, company founded in 1994 as online bookstore which became the world's biggest online store selling almost everything.

So how can small or mid-sized Macedonian company launch a web store while maximizing its chances to make it lasting success and without putting at stake a small fortune? Here at Nextsense, we believe that we have a recipe for that.

Experience.Selling methods that work for you in the real world will not be necessarily applicable in "one-to-one" manner on your Web store. To ensure your success, our experienced staff will guide you through every step of the process, from initial planning to launching and operations phase. You'll have instant access to business knowledge accumulated during implementation of many successful e-commerce projects like exploringmacedonia.com, shopping.tim.com.mk, online ticketing solution for 2008 European Women's Handball Championship and other. To be happy, your online customer must have unique and pleasant shopping experience and our team of usability experts and graphic designers will advise you on the best practices in the field. Promotion of your new Web storefront will never be easier with the help of our Internet marketing experts which can bring targeted audience at your online shop.

Technology.Using the right technology plays a big part in the successful e-commerce strategy. You'll need to make decisions between security and ease of use, stability and flexibility and other challenging technology issues. With features like flexible product templates, catalog with unlimited categories, secure integration with various domestic and foreign payment processors, checkout, cart and order management tools, to name a few, Nextsense's e-commerce founda-tion will help you slash time to market of your Web shop. Based on Microsoft.NET® platform, our e-commerce founda-tion is constantly evolving and improving since it is driven by your needs. Since Nextsense owns the foundation it allows the development team, composed of Microsoft Certified Software Developers and Database Administrators, to easily adapt and expand its features and functionalities in a way that will make your web shop stand out from the crowd. Regardless of the type of back-end database or ERP system you use, or whether you use one or not, our e-commerce foundation and development team can provide the right set of tools for starting your online business.

So, when your opening an online store, your only focus should be to make your online customer happy. When they are happy, you'll be happy too. So are we, Nextsense, your e-commerce partner.

How to make youronline customershappy?

shopping.tim.com.mk

The shopping portal shopping.tim.com.mk was launched in April 2009. The portal is a place where the entire product range from Tim Point’s offer can be purchased and it is based on the Nextsense e-commerce solution. Nextsense developed the integrated software solution for on-line shopping, including product catalogue and on-line payment system that were integrated into a well designed web portal.

This first on-line shop is a place where the customers can find more than 2000 products from well-known and established brands. The entire product range is available 24/7 and can be purchased from every location via the best data and transaction security protocols.

Tim Point promoted its first online shop where

you can find more than two thousand

products of top international brands. On the

web portal: www.shopping.tim.com.mk you

can order beverages, cosmetics, food and other items.

“By launching the virtual shop, Tim Point accomplished its

goal, which was planned for a long time. Tim Point is a

company that believes in the advancement of the IT

technology, and thus we implemented it in the business”,

said the manager of Tim Point, Aleksandar Dermendziev

at the presentation of the web page. He also said that the

idea existed for more than 10 years, and in the last year

they worked very hard to accomplish it.

Tim Point is one of the first companies which enabled the

citizens to shop online, offering a wide range of products,

with the possibility to pay with credit cards issued in the

country and abroad” - said Radovan Antic, IT Manager of

Tim Point.

This portal offers the citizens the privilege to make the

shopping at a single location, in a fast, effortless and

secure method. During the first month, free delivery was

offered to the customers, carried out by Just in time

delivery. The delivery of a product in Skopje shall take 3

hours at the most, and in Macedonia the delivery period is

up to 24 hrs. The entire purchase is enabled by the

processing system of Casys, while UNI Bank and IK Bank

currently provide payment options with Master Card and

Visa.


Being the national credit card

transaction agency, we needed a

partner for execution and testing of the

integrated credit card systems. Nextsense

proved to be the right partner as well as

the very first client of Casys.

SANDRA TOMANOVICBusiness Director, CaSys Interna-tional

As one of the leading banks in

our country, it was crucial for us

to select the right partner for the

integrated shopping solutions that we

offer to our clients. Nextsense has clearly

proven the right business partner.

VLADO CVETKOVSKIManager, Cards Division, IK Bank

UNIBank had an excellent cooperation with Nextsense on the

joint projects regarding integrated credit card system for their

clients. The system is efficient and delivers a flawless performance.

BILJANA DONOVSKA GECEVAManager, CARDS Division, UNIBank

project

11

Aleksandar TokarevChief SoftwareDevelopment Officer

The on-street parking in the center of Skopje was launched in August 2009. The project represents a new way of parking management in the city centre- zoning and payment with a mobile telephone.

The technology for this project’s realization is provided by Nextsense together with NOW!Innovations, one of the world’s leading digital permit and mobile payment solution providers for the parking and transport sectors. The system is fully authorized and supported by the local parking operator JP Gradski Parking -Skopje.

Nextsense selected the system ParkNOW! as a platform for organizing the parking via mobile devices and electronic permits. Combining the knowledge of the mobile communications and the parking industry, the system enables flexible integration of technologies and easy processing of the most popular payment methods.

Experiences from other European countries were used for the realization of this project. The system was first introduced on the Belgian market by the city of Antwerp in 2004, but over time other European countries started to implement it. This system is also implemented for trial use in the USA and Great Britain. The platform is being continuously improved and its functions widened.

The system is one of the very few 2nd generation platforms for parking organization by means of mobile communication and administration of electronic permissions. It combines deep understanding both of the mobile communication and the parking industry, and allows flexible integration of the technologies and easy processing of the most popular payment methods.

Advantages for the city• Transparent money flow due to increase of non-cash payments

• Additional money for the city and state budgets which will be used for parking areas maintenance

• The project doesn’t require the city to make capital expenditures

• Online access to parking statistics

• The best European experiences

Advantages for the users• Convenience and ease of use

• No need to use cash

• Self-managing of the parking account, receiving reports

• Ability to recharge the parking account anytime anywhere

• When the parking time comes to an end, a reminder is received

Simple for users, challenging

for the IT solution.

To start parking:

User: Sends SMS to 144144 with the name of the zone (A3).

Within 2 seconds: The applica-tion ParkNOW! receives the SMS via mobile operator message centre. The application will confirm if the car can be parked in compliance with the parking policies and restriction lists. If the user did not specify car plate number, the last one will be used. The charge for the session will be calculated and appropriate response sent back to the user.

User: Receives SMS that parking has started

To stop parking:

User: Sends SMS to 144144 with S

Within 2 seconds: The applica-tion ParkNOW! receives the SMS. The application checks the time stamp of the started parking session for the same MSISDN number, calculates the exact parking time, calculates the charge according the parking zone price list, checks the payment type for that user and if needed, forwards all data to the mobile operator with the information for charging, and the mobile operator charges the customer. The session will be stopped and appropriate response sent back to user.

User: Receives the SMS with the parking amount.

��

�

Howit works?

SMSZone Parking


project

12

exploringbosnia.com

Nextsense proudly announces the release of the new Tourism Portal for Bosnia and Herzegovina www.ExploringBosnia.com. It was established in January 2009 and immediately started operating as a one-stop shop that generates in-bound tourism, improves the competitiveness of BiH tourism companies in international markets, and serves tourists, especially international tourists, and business travelers visiting Bosnia-Herzegovina.

Apart from offering various standard services Exploring Bosnia also offered several high value services that are currently not available at other sites including virtual tours, 360 views, e-mail marketing etc.

Together with ExploringMacedonia, Nextsense applied the proven e-business practice once

again , to establish a financially self-sustaining online Tourism Center that will use Technology

for the services it offers customers. Our joint vison is for www.ExploringBosnia.com to

become the highest rated online booking site for BiH as www.ExploringMacedonia.com is for

Macedonia. Exploring Bosnia is aiming to be the leading private sector tourism site in terms of

number of visitors, number of repeated visitors and that its reach will include local, regional,

Diaspora and international tourists.

Therefore, we are happy to invite you to be our guests, to explore our new tourism destination

and experience a new level of proficiency.

The integrated Information and Communication Technology met the needs of the Tourism Center to:

• become the most comprehen-

sive source of online information

and services for tourists seeking

to visit BiH and for tour operators

seeking to arrange tours to BiH

for their clients

• serve as an online booking

gateway for tourism service

providers in BiH

• contribute to an increased

volume of tourism services in BiH

• increase the competitiveness of

the BiH tourism service providers

in international markets

I’ve travelled the web, and

there is no better site for

information, inspiration and transac-

tion than ExploringBosnia.com

RICHARD BANGS, msnbc.comcontributor

webBuilder CMSbased solutions

IK Bank

Macedonian Chambersof Commerce

Parkovi i zelenilo

NBRM, redesign & upgrade

Internet solutions

Hotel Bistra

Ski Centar Mavrovo

Soravia Resort

Leasing 1

ETCetera

webBuilder CMSbased solutionsUniversity for Tourism andManagementwww.utms.edu.mk

InPresswww.inpress.mk

JP Parking www.gradskiparking.com.mk

SeeBiz, redesignwww.seebiz.net.mk

Macedonian HR Association www.mhra.mk

InternetsolutionsNissanwww.nissan.com.mk

Tim Pointwww.tim.com.mk

IZIIS 14th European Conference www.14ecee.mk

Credit 1ww.credit1.com.mk

Skopje Jazz Festival www.skopjejazzfest.com.mk

WEBreferences

This solution covers the entire legislation process, facilitates preparation and

holding of the sessions, providing high level of efficiency, cost-efficiency, mobility,

transparency and responsibility in the process of preparation, implementation and

the daily coordination of the decisions resulting from the legislation process of the

Assembly of the Republic of Macedonia. At the same time it integrates the

Assembly of the Republic of Macedonia and multiple institutions and processes

into a distributed and orchestrated network that transformed legislation process

from paper to paperless process.

e-Parliament is the first Parliamentary information worker solution in the region

(Macedonia, Kosovo, Albania, Montenegro, Bosnia & Herzegovina, Serbia).

World e-Parliament Conference 2009We are pleased to announce that Nextsense will be part of the Macedonian delegation that will present the Macedonian e-Parliament system on the World e-Parliament Conference (http://www.ictparliament.org/wepc2009/index.htm).

The World e-Parliament Conference is the annual forum of the community of parliaments addressing, from both the policy and technical perspectives, how the use of information and communication technology can help improve representation, transparency, accountability, openness, and effectiveness in the complex parliamentary environment.

The World e-Parliament Conference 2009, will take place on 3, 4 and 5 November 2009 at the U.S. House of Representatives in Washington, D.C. The event is co-organized by the United Nations, the Inter-Parliamentary Union, the U.S. House of Representatives and the Global Centre for ICT in Parliament and is intended to promote the effective use of modern technologies in legislatures.

Around 400 participants will attend the World e-Parliament Conference 2009, representing parliamentary assemblies from around the world. The Macedonian delegation will be headed by Mr. Trajko Veljanoski, President of the Assembly of the Republic of Macedonia. On the conference, the Macedonian e-Parliament system will be presented by the Vice-president of Assembly of the Republic of Macedonia, Mr. Jani Makraduli. Nextsense will also be part of the Macedonian delegation as the company that developed the solution.

In February 2009 the Assembly of the Republic of Macedonia promoted the new web site of the Assembly, www.sobranie.mk, and announced the implementation of the e-Parliament project as a new system for preparation and carrying out electronic sessions in the Parliament. This project is developed and implemented by Nextsense and it is the first project of such scope in the region.

MissionGive access to rich, contextual information to everyone involved in parliamentaryprocesses: MPs, professionals, experts, media and citizens. Allow faster decision-makingand lower bureaucracy through information systems that enable access to information toanyone, anywhere and on any device.

he past years have seen significant growth in the number of possibilities

to enable parliamentary services with the help of information

technologies. The potential for the IT to significantly enhance the way

that individuals and parliamentary bodies conduct processes within Parliament

is now more evident than ever before. The challenge for parliament is to

continually embrace the opportunities that the information technology provides

and ensure that citizen’s expectations are met, while ensuring program and cost

effectiveness.

Macedonian parliament has well documented and defined flow of work,

processes and papers. Information technology can support different business

processes in the parliament, including access to the information, delegating the

work, exchanging the documents and connecting citizens with their MPs.

The e-Parliament represents basis for transformation of the methods of

operation of the Parliament as well as the way of thinking and behavior of the

MPs and also improved the operations of the Parliament to a new and advanced

level.

We have saved up to 90% on paper, toner and time needed for printing legal documents.

In the past, we were printing 350 copies of one legal document per day, and now we print 35. Nevertheless, I believe that the greatest benefit of this solution is that over time, it will help build a database, ensuring better procedure for adoption of new laws. It will serve the MPs, but also the Parliamentary services. MANE NACEV, Manager of the IT Sector

I can only salute Macedonia for achieving such a success. As an MP I'm a little bit

jealous, because you have done things we haven't even reached. For instance, I'm not able to follow past debates on video link to see whether I was good or not or to see the performances of colleagues, he said, adding Macedonia as a younger state had surpassed those much older ones in the process.

LORD RICHARD BEST, British MP

e-ParliamentBENEFITSImprove the quality of services, communication and information within the Parliament by:• Active participation for every user from anywhere and at anytime • Improves performance by reducing time needed in legislative process • More mobile teleworking solution for the Members • Spread of Wireless solutions within the Buildings of the Parliament • Enabling transformation of the internal data sources into information available for the citizens • It contains Parliament Portal for information share • Reduces process complexity

Saves time and money in Parliament operations by eliminating inefficient practices and processes by:• Increasing efficiency of the members of the Parliament during preparation and holding of the plenary and working group sessions• Shortening the learning curve for Parliament officials (process driven) • Saving money by eliminating paper in the process of preparation and execution of plenary and working group sessions• Ensuring simple and flexible communication Parliament-Government and Parliament-Official Journal • Measuring of the efficiency of the work • Decreasing of the costs for preparation and holding of sessions achieving great savings• Warranting the process execution as to comply with the Rules of Procedures of the Parliament

Improves Parliament effectiveness in meeting the needs of its citizens by:• Enabling transparent citizen access• Improving transparency in the operation and accessibility of the Decisions to the public • Contributing to the reform of the public administration enabling accumulation of a “legislative knowledge/resources”

The system will also be beneficial for the citizens as they will be able to get more involved in the work of the Assembly.All the agendas, conclusions, transcripts, voting reports of the Parliament Sessions and working bodies will be published on the web site of the Assembly, and live streaming from the parliament sessions will be made possible.

project

14

e-Parliament

VisionAchieve more transparent, cost-effective and faster processes in the Parliament with the implementation of information technologies.


The eCabinet represents basis for transformation of the methods of operation

of the Government as well as the way of thinking and behavior of the govern-

ment officials and also improved the operations of the Government to a new

and advanced level.

With this solution the Government of the Republic of Albania prepares and

holds the meetings, providing high level of efficiency, cost- efficiency, mobility,

transparency and responsibility in the process of preparation, implementation

and the daily coordination of the decisions resulting from the meetings of the

Government of Republic of Albania.

It integrates multiple government institutions and processes into a distributed

and orchestrated process that transformed preparation and execution of the

government’s meetings from paper to paperless process.

The new Government “Berisha 2” is not wasting any time. They commenced with the

session right after the solemn inauguration, which

formally confirms the legitimacy of the new govern-

ment. As soon as he exited the Presidential building,

where he and the ministers took oaths to the President,

in presence of the representatives of the institutions,

the Prime Minister Sali Berisha opened the first session

of the new Government, as it has been done since

2005...

Another element that became apparent on the

yesterday’s session was the portable computers, one

for each minister, including the Prime Minister, which

will replace the dossiers for the drafts of the laws.

Since the first session, the ministers shall not be

overburdened with draft amendments and laws in hard

copy, i.e. paper, but with lap-top computers connected

in a network located in the assembly room...

“Gradually, seeking interpretation of the Constitution,

I’d prefer for the sessions of this Cabinet to be transpar-

ent for the public, in order for the public to address

questions during the sessions for the topics that are

discussed here”. This is one of the goals of e- govern-

ment...

Excerpts of 18 September 2009http://lajme.shqiperia.com/media/artikull/iden/310759/titulli/Berisha-i-shtrin-Rames-doren-e-bashkepunimit

Government e-CabinetThe first session began with e-Cabinet, meaning digital speed in this Cabinet. E-government means everything in the Sun’s zenith. This means that every-thing will be transparent, in all offices, agencies and cabinets. There is nothing and there can be nothing healthier than an administration of the Sun’s rays. E-government means profound and significant reforms that will create a new Albania in four years”

Sali Berisha, Prime Minister of AlbaniaPress conference for promotion of e-Cabinet

VisionThe vision of this project is to implement effective solution for the Government of the Republic of Albania for which will provide high level of efficiency, cost- efficiency, mobility, transparency and responsibility in the process of preparation, implementation and the daily coordination of the decisions resulting from the meetings of the Council of Ministers.

project

16e-Cabinet facilitates customers with:

• Workflow process for preparation, approval, submission, reception desk management and archiving of session materials

• Preparation of the Meeting Agenda, access to all materials and presenta tion module

• Publishing the Government Meetings agenda and conclusions to citizens of the Republic of Albania

These capabilities result in easer process management, increased performance and enhanced capacity of government meetings.

KEY CHALENGES• Achieving transparency of the Government's operations

• Ensuring Significant reduction of costs for preparation of meetings documents

• Redefining and optimizing the process for document control and approval

• Measuring and monitoring the Government’s performances

• Increasing agility of the administration

SOLUTION• Enables preparation, approval and submittal of each electronic material from the Ministries to the Government

• Ensures Electronic material archiving

• Documents the meetings of the Council of Ministers

• Enables publishing of the Decisions of the Meetings on the Internet portal of the Government

• Provides monitoring of the efficiency and cost - effectiveness of the Government in each of the previous phases

BENEFITS• eCabinet also improves access to and the quality of services,

communication and information within government

• eCabinet saves time and money in government operations by eliminating inefficient practices and processes

• eCabinet improves a national government's effectiveness in meeting the needs of its citizens

The innovative e-Cabinet solution has already been successfully implemented and delivers an impeccable performance in:

• The Council of Ministers of the Republic of Albania, since September 2009

• The Government of the Republic of Macedonia, since May 2006

TECHNOLOGYUsing state-of-the-art technology based on the most current industry standards, the eCabinet is open, scalable, reliable and fault tolerant for all critical services, secure and user-centric. Also, with government documents security in mind, multi-layered defense in depth security approach was implemented to achieve best level of protection for this solution.

• Collaboration: Microsoft Office SharePoint Portal Server, with custom Web Parts

• Information capture and validation: SharePoint WebPart pages with custom presentations Web Parts

• Productivity applications: Microsoft Office Professional Edition - E-mail messaging client: Microsoft Office Outlook

• Server Operating system: Windows Server Standard and Enterprise

• Directory service: Microsoft Active Directory as a directory service

• Database: Microsoft SQL Server

• Mail server: Microsoft Exchange Server

• Firewall and Proxy: Microsoft ISA Server

• Microsoft ASP.NET

• Microsoft .NET Framework

• Microsoft Internet Information Services

• Microsoft .NET EnterpriseServices / Component Services

• Microsoft Message Queuing Services

• Microsoft Certificate Services (PKI) • Microsoft Clustering Services • Microsoft Network Load Balancing

• Microsoft Reporting Services

• ATLAS/AJAX

• XML, XSD, XSLT, SOAP, WSE

product

CRM 4.0Microsoft Dynamics CRM 4.0 provides fast, flexible and familiar business software that gives worldwide organizations the applications and tools they need to improve marketing, sales, and customer service efficiency and effectiveness.

Power your business growth with Microsoft Dynamics CRM 4.0. This highly flexible customer relationship management (CRM) system gives users the ability to create a holistic view of each customer, from initial contact through post sales and service. Microsoft Dynamics CRM business software also provides the Power of Choice to make it easy for you to evolve your business unencumbered by technology limitations.

Because it is built using reliable industry-standard technology, Microsoft Dynamics CRM easily adapts, grows, and scales right along with your business. Native Microsoft Office Outlook® experience coupled with a solid analytics platform means that Microsoft Dynamics CRM can help you attain rapid user adoption, adapt to market changes, deliver products faster, and achieve a fast return on investment.

Microsoft Dynamics CRM 4.0 provides a host of new features, enhancements, and capabilities that can empower your entire organization. The improvements in Microsoft Dynamics CRM 4.0 enable your organization to:

• Enhance Usability• Streamline Business Processes• Report with Ease• Manage Data Intelligently • Align Business and Technology• Support Global Business Requirements• Effectively Manage CRM• Improve Management Efficiency• Deliver Availability, Performance, and Scalability • Quickly Develop, Innovate, and Deploy

If you want to build long lasting relationships with your clients and make them your business partners, Nextsense is the expert that can help you with the implementation, deployment, customization, or maintenance of Microsoft Dynamics CRM.

Efficientemployees

Satisfiedcustomers

Informedmanagement

Integratedpartners

SALES SUPPORT

MARKETING

OPE

RAT

IONAL CRM COLABORA

TIVE CR

M

ANALYTICAL CRM

New Features in Microsoft Dynamics CRM 4.0 include…

Multi-language Support

Multi-currency Support

Multi-tenancy

Smart Search

Multi-stage Workflows

Metadata Application Programmer Interface

Support for SQL Mirroring

Clustering and Load Balancing

Internet Facing Deployment

Presence Management

Resource Center

Advanced Relationship Modeling

Advanced Diagnostics

Portable Application Model

Duplicate Detection

Data Import Wizard

Windows Workflow Foundation

Workflow Wizard

Promote E-mail to Lead

Promote E-mail to Case

Web Mail Merge

Reporting Wizard

Scheduled Reporting

Offline Reporting

Smart Navigation

Offline Customizations

Smart Tracking

… and many more!

Windows Small Business Server and Microsoft CRM implemented by Nextsense for IDEA PLUS is a winning combination. With this one integrated infrastructure, we have increased the safety, flexibility and system availability in one step, and at the same time we have maximized our employee’s productivity. In this way we have increased the time we can commit to our clients improving the quality of our relationship, the services and satisfaction provided to our clients.

FILIP PETRESKI, General Manager

As modern company that practices modern way of work, we need modern technologies that provide maximum system flexibility, with one purpose only-to meet our client’s requirements. The possibilities of the integrated solution implemented by Nextsense, Windows Small Business Server 2003 and Microsoft CRM, completely met all of our business’ needs.

ILIJA PSALTIROV, General Manager

Nextsense acquired the Microsoft Business Solutions competency as a Microsoft Gold Certified Partner that implements business-management solutions with proven proficiency in deploying Microsoft Dynamics and related applications. The Microsoft Business Solutions competency provides Nextsense with a unique opportunity to develop a trusted advisor relationship with its customers. With this competence Nextsense distinguishes itself from it’s competitors regarding managing the business processes and the relationship with the clients. Regardless of the size of organization or the market segments we serve, the Microsoft Business Solutions competency helps us to differentiate our customers’ financial, supply chain management, and customer relationship management (CRM) capabilities with the Microsoft business-management solutions. This differentiation helps our customers to identify Nextsense as a solution partner with the necessary resources to match their needs. As a part of Microsoft Business Solutions competency, Nextsense has obtained the CRM Dynamics competency as a result of successfully implementations of business solutions to a lot of Macedonian companies. By implementing the CRM solution the companies are able to respond to their customers’ requirements effectively and in a timely manner, to increase their competitiveness and to open new market opportunities as well.

Microsoft Business Solutions Competency

Our Client’sTestimonials


18

product

CRM 4.0Microsoft Dynamics CRM 4.0 provides fast, flexible and familiar business software that gives worldwide organizations the applications and tools they need to improve marketing, sales, and customer service efficiency and effectiveness.

Power your business growth with Microsoft Dynamics CRM 4.0. This highly flexible customer relationship management (CRM) system gives users the ability to create a holistic view of each customer, from initial contact through post sales and service. Microsoft Dynamics CRM business software also provides the Power of Choice to make it easy for you to evolve your business unencumbered by technology limitations.

Because it is built using reliable industry-standard technology, Microsoft Dynamics CRM easily adapts, grows, and scales right along with your business. Native Microsoft Office Outlook® experience coupled with a solid analytics platform means that Microsoft Dynamics CRM can help you attain rapid user adoption, adapt to market changes, deliver products faster, and achieve a fast return on investment.

Microsoft Dynamics CRM 4.0 provides a host of new features, enhancements, and capabilities that can empower your entire organization. The improvements in Microsoft Dynamics CRM 4.0 enable your organization to:

• Enhance Usability• Streamline Business Processes• Report with Ease• Manage Data Intelligently • Align Business and Technology• Support Global Business Requirements• Effectively Manage CRM• Improve Management Efficiency• Deliver Availability, Performance, and Scalability • Quickly Develop, Innovate, and Deploy

If you want to build long lasting relationships with your clients and make them your business partners, Nextsense is the expert that can help you with the implementation, deployment, customization, or maintenance of Microsoft Dynamics CRM.

Efficientemployees

Satisfiedcustomers

Informedmanagement

Integratedpartners

SALES SUPPORT

MARKETING

OPE

RAT

IONAL CRM COLABORA

TIVE CR

M

ANALYTICAL CRM

New Features in Microsoft Dynamics CRM 4.0 include…

Multi-language Support

Multi-currency Support

Multi-tenancy

Smart Search

Multi-stage Workflows

Metadata Application Programmer Interface

Support for SQL Mirroring

Clustering and Load Balancing

Internet Facing Deployment

Presence Management

Resource Center

Advanced Relationship Modeling

Advanced Diagnostics

Portable Application Model

Duplicate Detection

Data Import Wizard

Windows Workflow Foundation

Workflow Wizard

Promote E-mail to Lead

Promote E-mail to Case

Web Mail Merge

Reporting Wizard

Scheduled Reporting

Offline Reporting

Smart Navigation

Offline Customizations

Smart Tracking

… and many more!

Windows Small Business Server and Microsoft CRM implemented by Nextsense for IDEA PLUS is a winning combination. With this one integrated infrastructure, we have increased the safety, flexibility and system availability in one step, and at the same time we have maximized our employee’s productivity. In this way we have increased the time we can commit to our clients improving the quality of our relationship, the services and satisfaction provided to our clients.

FILIP PETRESKI, General Manager

As modern company that practices modern way of work, we need modern technologies that provide maximum system flexibility, with one purpose only-to meet our client’s requirements. The possibilities of the integrated solution implemented by Nextsense, Windows Small Business Server 2003 and Microsoft CRM, completely met all of our business’ needs.

ILIJA PSALTIROV, General Manager

Nextsense acquired the Microsoft Business Solutions competency as a Microsoft Gold Certified Partner that implements business-management solutions with proven proficiency in deploying Microsoft Dynamics and related applications. The Microsoft Business Solutions competency provides Nextsense with a unique opportunity to develop a trusted advisor relationship with its customers. With this competence Nextsense distinguishes itself from it’s competitors regarding managing the business processes and the relationship with the clients. Regardless of the size of organization or the market segments we serve, the Microsoft Business Solutions competency helps us to differentiate our customers’ financial, supply chain management, and customer relationship management (CRM) capabilities with the Microsoft business-management solutions. This differentiation helps our customers to identify Nextsense as a solution partner with the necessary resources to match their needs. As a part of Microsoft Business Solutions competency, Nextsense has obtained the CRM Dynamics competency as a result of successfully implementations of business solutions to a lot of Macedonian companies. By implementing the CRM solution the companies are able to respond to their customers’ requirements effectively and in a timely manner, to increase their competitiveness and to open new market opportunities as well.

Nextsense acquired the Microsoft Business Solutions competency as a Microsoft Gold Certified Partner that implements business-management solutions with proven

Microsoft Business Solutions Competency

Our Client’sTestimonials


18

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Windows Essential Business Server 2008 is an integrated and affordable solution that offers the

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20


about

Acquiring and managing software licenses can be complex and daunting for every company. With its proven expertise in designing or implementing licensing solutions Nextsense can make this process effortless.

New competency:New competency:New competency:New competency:New competency:New competency:New competency:New competency:

Licensing SolutionsLicensing SolutionsLicensing SolutionsLicensing SolutionsLicensing SolutionsLicensing Solutions

LICENSE DELIVERY SPECIALIZATION

Microsoft Volume Licensing represents the “How-to-Buy” component of the sales cycle. Partners in the License Delivery specialization have proven expertise in assessing, recommending, and distributing Volume Licensing solutions for Microsoft technology—solutions that meet the needs of small, midsize, and enterprise customers.

Obtaining the License Delivery, Nextsense managed to differentiate itself as a company that helps its customers to simplify their licensing decisions and realize the greatest value from the software investments. This way we have become a trusted advisor, who provides consistent and accurate licensing solutions that fit the customers’ needs.

Microsoft Software Assurance is a comprehensive offering that helps companies extend the value of software investment. More than just maintenance, Software Assurance is a complete solution that delivers both software and services to bring more value to your business. Software Assurance combines a broad range of benefits into one program to help organizations deploy, manage, and migrate software.

Nextsense will help you assign and receive Software Assurance benefits.

New version rights Step Up License Availability Spread paymentsPackaged Services Desktop Deployment Planning Services SharePoint® Deployment Planning Services Exchange Deployment Planning Services Business Value Planning ServicesTraining Vouchers

Tracking software use to ensure legal compliancyDeploying updates and new versions, especially on desktop PCsOrganizing software license purchasing through centralized purchasing practicesSave money and make best financial arrangement for software deployment

E-Learning Home Use Program Microsoft Desktop Optimization Pack Employee Purchase Program (EPP) Enterprise Source Licensing Program24x7 Problem Resolution Support TechNet Benefits for Software Assurance Cold Backups for Disaster RecoveryExtended Hotfix Support Windows Fundamentals for Legacy PCs

Competencies & Specializations

Advanced Infrastructure SolutionsActive Directory and Identity ManagementExchange Migration and Deployment

Custom Development SolutionsWeb Development

Information Worker Solutions

Learning Solutions

Licensing SolutionsLicense Delivery

Microsoft Business SolutionsMicrosoft Dynamics CRM

Mobility Solutions

Networking Infrastructure Solutions

Security SolutionsInfrastructure Security

23

Due to its expertise and experience in providing licensing solutions to its customers Nextsense has recently obtained a new Microsoft competency, The Licensing Solutions competency with a License delivery specialization.

Designing and implementing technology solutions is beneficial for the customers and can save them time and money. However, if the provided effective, low-cost solution is incorrectly licensed, the value of the solution can be greatly diminished.

As a Gold Certified Microsoft partner Nextsense has distinguished itself by its capability to deliver licensing solutions - a skill that the customers often regard as equal to technological capabilities. Providing accurate licensing advice helps our customers save money while building lasting customer relationships.

NEXTNEWS Oct-Dec 2009NEXTNEWS Oct-Dec 2009

As a Microsoft Gold Certified Partner and a company that possesses License Delivery Competency Nextsense has significant experience in realizing a large number of projects in the field of optimization of the necessary licenses for its clients, a selection of the most optimal licensing model and care for complete use of the benefits of Microsoft licenses.

SIMPLICITYAFFORDABILITY MVLSVALUE }AFFORDABILITY MVLS}AFFORDABILITY MVLS

Microsoft® Volume Licensing offers customized programs to help businesses manage the purchase of software licenses. Tailored for different organization type, size and purchasing preferences, Microsoft Volume Licensing programs provide flexible and affordable solutions that were created to help you manage your licenses. The Volume Licensing Programs offer many benefits, including:

SIMPLICITY. SIMPLICITY. Start using licensed products as soon as your order is placed through the Volume Licensing model.

AFFORDABILITY. All Open Programs offer flexible payment options so your company can stretch its software procurement budgets further than retail license purchase options.

VALUE. Manage licenses easily and conveniently through the Microsoft Volume Licensing Service Center (VLSC).

about

Acquiring and managing software licenses can be complex and daunting for every company. With its proven expertise in designing or implementing licensing solutions Nextsense can make this process effortless.

Microsoft Volume Licensing represents the “How-to-Buy” component of the sales cycle. Partners in the License Delivery specialization have proven expertise in assessing, recommending, and distributing Volume Licensing solutions for Microsoft technology—solutions that meet the needs of small, midsize, and enterprise customers.

Obtaining the License Delivery, Nextsense managed to differentiate itself as a company that helps its customers to simplify their licensing decisions and realize the greatest value from the software investments. This way we have become a trusted advisor, who provides consistent and accurate licensing solutions that fit the customers’ needs.

SOFTWARE ASSURANCE

Microsoft Software Assurance is a comprehensive offering that helps companies extend the value of software investment. More than just maintenance, Software Assurance is a complete solution that delivers both software and services to bring more value to your business. Software Assurance combines a broad range of benefits into one program to help organizations deploy, manage, and migrate software.

Nextsense will help you assign and receive Software Assurance benefits.

• New version rights • Step Up License Availability • Spread payments• Packaged Services • Desktop Deployment Planning Services • SharePoint® Deployment Planning Services • Exchange Deployment Planning Services • Business Value Planning Services• Training Vouchers

• Tracking software use to ensure legal compliancy• Deploying updates and new versions, especially on desktop PCs• Organizing software license purchasing through centralized purchasing practices• Save money and make best financial arrangement for software deployment

• E-Learning • Home Use Program • Microsoft Desktop Optimization Pack • Employee Purchase Program (EPP) • Enterprise Source Licensing Program• 24x7 Problem Resolution Support • TechNet Benefits for Software Assurance • Cold Backups for Disaster Recovery• Extended Hotfix Support • Windows Fundamentals for Legacy PCs

Competencies & Specializations

Advanced Infrastructure SolutionsActive Directory and Identity ManagementExchange Migration and Deployment

Custom Development SolutionsWeb Development

Information Worker Solutions

Learning Solutions

Licensing SolutionsLicense Delivery

Microsoft Business SolutionsMicrosoft Dynamics CRM

Mobility Solutions

Networking Infrastructure Solutions

Security SolutionsInfrastructure Security

23

Due to its expertise and experience in providing licensing solutions to its customers Nextsense has recently obtained a new Microsoft competency, The Licensing Solutions competency with a License delivery specialization.

Designing and implementing technology solutions is beneficial for the customers and can save them time and money. However, if the provided effective, low-cost solution is incorrectly licensed, the value of the solution can be greatly diminished.

As a Gold Certified Microsoft partner Nextsense has distinguished itself by its capability to deliver licensing solutions - a skill that the customers often regard as equal to technological capabilities. Providing accurate licensing advice helps our customers save money while building lasting customer relationships.

NEXTNEWS Oct-Dec 2009NEXTNEWS Oct-Dec 2009

As a Microsoft Gold Certified Partner and a company that possesses License Delivery Competency Nextsense has significant experience in realizing a large number of projects in the field of optimization of the necessary licenses for its clients, a selection of the most optimal licensing model and care for complete use of the benefits of Microsoft licenses.

Microsoft® Volume Licensing offers customized programs to help businesses manage the purchase of software licenses. Tailored for different organization type, size and purchasing preferences, Microsoft Volume Licensing programs provide flexible and affordable solutions that were created to help you manage your licenses. The Volume Licensing Programs offer many benefits, including:

Start using licensed products as soon as your order is placed through the Volume Licensing model.

All Open Programs offer flexible payment options so your company can stretch its software procurement budgets further than retail license purchase options.

Manage licenses easily and conveniently through the Microsoft Volume Licensing Service Center (VLSC).

Evolved for the modern enterpriseWindows 7 Enterprise is the most advanced Windows operating system for business PCs, designed to meet the evolving needs of the users and IT professionals in your organization - both in and out of the office. With exclusive features and benefits, Windows 7 Enterprise drives lower total cost of ownership by helping your users stay productive anywhere, enhancing security and control, and simplifying PC management across your organization.

Key investments in Windows 7Make users productive anywhere

Employees can work with fewer interruptions

because Windows 7 delivers solid performance

and reliability from day one. With DirectAccess,

mobile users can simply and more securely access

corporate resources when out of the office.

BranchCache makes users in branch offices with

slow connections more productive by speeding

access to frequently accessed files and Web pages.

Streamline PC management

Whether IT professionals manage and

deploy desktops, laptops, or virtual

environments, Windows 7 makes the job

easier. Advanced image management and

deployment tools enable IT professionals to

add, remove, and report on drivers,

language packs, and updates, and push

those system images to desktops using less

network bandwidth. New scripting and

automation capabilities based on Windows

PowerShell 2.0 reduce the costs of

managing and troubleshooting computers.

For enterprises making the leap to client For enterprises making the leap to client

virtualization, Windows 7 helps you more virtualization, Windows 7 helps you more

easily maintain virtual machine images with easily maintain virtual machine images with

the same tools used for physical images and the same tools used for physical images and

provide a richer user experience over provide a richer user experience over

remote connections.remote connections.

Enhance security and control

Windows 7 helps deliver increased flexibility

with securing computers and data.

Organizations can worry less about sensitive

data on lost laptops or USB drives because, in

addition to protecting internal hard disks,

Windows BitLocker Drive Encryption encrypts

external thumb drives and hard disks with

BitLocker to Go, and provides recovery keys so

that the data is accessible when needed. For

enterprises that demand the highest levels of

compliance, IT professionals can use new

application-blocking tools in AppLocker to

dictate which applications can run on user

computers, providing yet another way to limit

the risk of malicious software.

Microsoft

Windows 7

product

24

Doug MillerPractice Architect

Migrations of existing computers have been up to 75 percent faster than in the past. It will ultimately be 70 percent less expensive for us to upgrade to Windows 7 than previous systems because we can use existing hardware and reduce staff time necessary to handle the process.


Upgrade to Exchange 2010Exchange 2010 can be deployed in an existing Exchange 2003 SP2/2007 SP2 organization. But since there

are significant database changes there is no way for in place upgrade, meaning that Exchange 2010 must be

installed on new HW (bare metal) and then move mailboxes from old Exchange servers to the new one.

Careful planning and configurations are necessary to ensure that your organization meets requirements and

server upgrade order for migration to Exchange 2010.

MicrosoftExchange 2010 is here!

product

25

In a time when your organization requires its communication tools to be cost-effective and flexible, Microsoft Exchange Server 2010 enables you to achieve new levels of reliability and performance by delivering features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater business mobility.

• Solution Deployment Flexibility and Choice Exchange Server 2010 offers new, flexible

deployment options, which allows you to deliver powerful productivity tools to your users, in a

way that best fits your business or technology needs.

• Simplified High Availability and Disaster Recovery Exchange Server 2010 introduces a

simplified approach to high availability and disaster recovery, to help you achieve new levels of

reliability and reduce the complexity of delivering business continuity.

• Ease Administration and Lower Help Desk Dependency Exchange Server 2010 provides new

self-service capabilities to help users perform common tasks without calling help desk.

• Greater Mobility and Flexible Access Exchange Server 2010 offers an enhanced universal

inbox experience, which provides your users with access to all of their business communications

from a single location.

• Ease Inbox Overload and Increase Productivity Exchange Server 2010 adds new productivity

features which help your users organize and prioritize the communications in their inboxes

efficiently.

• Transform Traditional Voice Mail With Exchange Server 2010, users can receive their voice mail

messages in their inbox with text preview.

• Safeguards for Sensitive Information With centrally managed and enforced information

protection and control capabilities, Exchange Server 2010 makes it easy to encrypt, control and

moderate your company's communications.

There are many reasons why to deploy and upgrade Exchange 2010, and we will mention only few of them:


Nextsense Exchange services

Nextsense as Microsoft Gold Certified Partner

with competency in Messaging provides

Exchange services for enterprises of all sizes

for the past 9 years. These services include:

• Design Exchange architecture based on company needs• Perform capacity planning• Deploy Exchange infrastructure• Perform pilot testing • Perform migration from previous Exchange or other messaging system• Designing backup strategies and policies with Symantec Netbackup or Backup Exec solutions• Protecting Exchange infrastructure form viruses, spam with Symantec Brihtmail technologies• Implementing archiving solutions around Exchange based on Symantec Enterprise Vault• Fine tuning • Periodical Health checks• Maintenance and support

High availability featuresExchange Server 2010 reduces the cost and

complexity of deploying an e-mail solution that

provides the highest levels of server availability

and site resilience. Building on the native

replication capabilities introduced in Exchange

Server 2007, the new high availability

architecture in Exchange 2010 provides a

simplified, unified framework for both high

availability and disaster recovery.

• Database Availability Group• Database-Level Failover• Improved Site Resiliency• Easier Deployment• Integrated Cluster Administration• Transport Resiliency• Online Mailbox Moves

detailed info is available at: www.microsoft.com/exchange/2010/en/us/high-availability.aspx

The latest release of Exchange can help you achieve better business outcomes while controlling

the costs of deployment, administration, and compliance. Exchange delivers the widest range of

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Daniel DanilovskiManager,

Professional Services

The system is analysing the content of the

web sites that are part of the Httpool

contextual network. The visitors of these

web sites are seeing ads that are connected

with the content of the web site.

The effect is better when the content of the

ad is compatible with the content that the

visitor is reading on that particular web site.

CONTEXTUALADVERTISING

HitYourTarget!

Httpool launched a new product

that is available in Macedonia

now for the first time,

employing the technology and

platform designed according the

highest standards in the

business. We are offering

advertisers the option to pay

CPC (cost per click) for the first

time. Benefits for the advertisers:

• you are defining the daily or the monthly budget that you want to spend;

• no production costs for making the ads, only a picture and a good text are acquired;

• you know how many visits you will have on your web site, you know the result in advance;

• you can upload as many ads as you choose, and change them when you want;

• your ad is shown with related keywords that are entered for each ad;

• your ad is shown on the web sites that are part of this network, and you pay the same price no matter where it is shown;

• Click Fraud detection system is analyzing every IP address, time of the click, double-clicks and other parameters;

• Transparent statistics shows the success of each campaign and ad including the success of each ad block

Benefits for the publishers:

• sell and make revenues from the unsold

inventory;

• you can go in and go out of this

network whenever you want, just add or

remove the ad tag;

• you select the ad positions and

dimensions;

• you are choosing the colors of the

background, frame, ad title and text;

• Transparent statistic shows the revenues

of each campaign that you have made

each month;

• possibility to use you earnings for your

own promotion through this network.

You just need to register and accept the

TOS.

Httpool will help you make a successful campaign. We will bring visitors to your web site.

Web sites that are part of the Httpool Premium network1. seebiz.net.mk2. 365.com.mk3. Dnevnik.com.mk4. Utrinski.com.mk5. Vest.com.mk6. Exploringmacedonia.com7. Mmm.com.mk8. Oglasnik.com.mk9. Pressonline.com.mk10. Sport.com.mk11. Total.com.mk12. Zlatnakniga.com.mk13. Hardware.com.mk14. Yellowpages.com.mk15. Dino.com.mk16. Vecer.com.mk17. 24fudbal.com.mk18. Skopjeclubbing.com.mk19. Gurman.mk20. Kajgana.com

Web sites that are part of Httpool Global1. Facebook.com2. Hotmail.com3. MSN (messenger)4. Yahoo.com 5. Mail.yahoo.com6. Myspace.com

* These lists are subject to change

Sanja BožikProject Manager,

Httpool Macedonia

Sanja BožikProject Manager,

Httpool Macedonia

BUSINESS KNOW-HOW PORTAL

The system is analysing the content of the


In the community

CSRNextsense is a company with deep

appreciation for the art of music.

It has been supporting our great

music diva Kaliopi in designing her web site

(www.kaliopi.com.mk).

We have received a special award-Oscar for

popularity for our outstanding support.

We have donated the park in front

of our premises in The

Municipality Karpos, as part of our

Community Involvement. We have highlighted

the values of the overall well-being of the

society and the values of it. To strengthen the

role of the private sector in the social agenda…

And we will continue to do that…

Nextsense has always been a

supporter of culture and arts.

We have helped and supported

both SPATO (Association for music authors in

Macedonia) www.spato.mk and KOMIP

(Association of the music performers and

producers in Macedonia).

Nextsense was one of the official

sponsors of the Macedonian

national women handball team on

the Women’s Handball European Champion-

ship that took place in Macedonia, in Decem-

ber 2008.

We are proud of our partnership with the

National Team and the success that they

achieved on this European Championship by

winning the seventh place, as well as with the

good organization of the Championship and

the way our country was represented in the

world of sport.

i believe the distinction between a good company and a great one is this: A good company delivers excellent products and services, a great one delivers excellent products and services and strives to make the world a better place.

Altough a young company, Nextsense already has a significant under-

standing of the many faces of the Corporate and Social Responsibility. It strives to better understand the values and needs of the environment.

We are proud to say we have committed ourselves to working with the

local community and society in large to improve their quality of life and

work.

It is significant that people are talking about the role of the private sector

in relation to a social agenda and they see that role as increasingly linked

to the overall well-being of society. We have decided that our priority

areas where we will take action in and put as part of our Corporate and

Sociable Responsibility will be:

• Culture Development and

• Community involvement.

Corporate and Social Responsibility is not only about promulgating the

values and principles of the company. It is about the company under-

standing and taking account of the values and principles of everyone who

has a stake in its operations.

Striving to make our community a better place.Nextsense

William Clay Ford, Jr., Ford Company

activities

27

Supporter of the Skopje Jazz Festivalsince 2007music