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© 2016 TM Forum Live! 2016 | 1 NFV Orchestration Fueling innovation in operator networks Federico Descalzo Chief Marketing & Technology Officer – ITALTEL @Fede_Descalzo

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Page 1: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 1

NFV OrchestrationFueling innovation in operator networks

Federico DescalzoChief Marketing & Technology Officer – ITALTEL

@Fede_Descalzo

Page 2: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 2

Business = Marketing X Ideas X ExecutionBusiness = Marketing X Ideas X Execution

Innovating for Business performance

Business = Marketing X Innovation Innovation = Ideas X Execution

Page 3: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 3

Marketing…Select customersto serve

Decide on a valueproposition

SegmentationDivide the total market into

smaller segments

TargetingSelect the segment or

segments to enter

DifferentiationDifferentiate the market offering

to create superior customer value

PositioningPosition the market offering inThe minds of target customers

Create value fortargeted customers

Marketing…

Page 4: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 4

…Technologies!

…& Technology Innovation!

Page 5: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 5

The making of NFV

DarmstadtWhite paperOct 12

Phase 3start

?

ETSI NFVISG startJan 13

Output fromNFV Phase 2May 16

Output fromNFV Phase 1Dec 14

Page 6: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 6

NFV work so far…

28 specs approved 31 drafts in development New WIs Stage 3 specs not available Interoperability issues within MANO framework

Generic VNFM and VNFs

OSS and MANO framework

Page 7: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 7

Telcos and NFV Expectations: Reduce costs Open and interoperable solutions New revenue-generating services, flexibility, agility, reduced TTM Achievements: Lots of PoCs Lab Trials Few early-NFV deployments Areas of Concern: Ecosystem generally perceived as immature Evaluate ROI for NFV and redefine objectives: 75% of the network in 2020 Complexity for implementing organizational changes

Page 8: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 8

Top-down vs Bottom-up approach

Self Service portal B2B Gateway

OSS

ServiceManagement

ResourceManagement

NetworkManagement

NFVOrchestration

Element Manager Layer VNFM

E2E Service OrchestrationService

Catalogue

Assurance Fulfillment Lifecycle mgmtInventory

VNFVNF

VM VM VM

Virtualization LayerVirtualization LayerNFV Infrastructure

WIMVIMPNFs

SDN Ctrl

PolicyManagement

Chargingand Billing

ProductCatalogue

CustomerOrder Mgmt.

CustomerInfo Mgmt

PartnerManagement

Assurance Fulfillment LifecycleManagementInventory

ETSI NFV ISG isstill seen as theprimary source ofstandards.

OSS/BSS systems built for Physical Network Functions (PNF) need to evolve for achievingautomation, orchestration and management of the entire lifecycle of services.

ETSI NFV scope

Page 9: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 9

VNF typologies

Initial scope for Telcos and incumbent vendors: L4-L7 services (firewalls, IDS/IPS),

L2-L3 services (routing and WAN connectivity),

vCPE,

vEPC, vIMS.

The scope will broaden including: New market segments and verticals,

New VNFs providers.

Page 10: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 10

NFV Evolution: New market segments and verticals

New architectures: Centralized Large DCs, mini/micro DCs located at the edge. New typologies of VNFs and VNF vendors: traditional vendors (incumbents);

new entrants; open source; VNF Marketplace. Enable new market segments: IoT; Contextual communication; New verticals

(e.g. e-Health).

Page 11: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 11

Different grades of Innovation (it used to be simple…)

Technologies, Architectures and relevant Market Impact

11

IMSVoIPSBC

SG/MGGSMEPC

VoLTE

IMSVoIPSBC

SG/MGGSMEPC

VoLTE

NFV, SDN, CloudNFV, SDN, Cloud

WebRTC

IoT

Big Data

WebRTC

IoT

Big Data

Definitions by Anand Subramaniam - http://goo.gl/pcTeWJ

Page 12: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 12

Huge Transformation of Communications• From «main service» to integrated in services• From walled garden to competition• From standardized to differentiated• Time to market from years to months• Restless change in technologies and tools• Variety of business models and purpose of

communication• No way to control all variables but need to

recognize and value them as they emerge

The Agreement and Certainty Matrix (Stacey’s Matrix)Ralph Douglas Stacey - Professor of Management at Hertfordshire Business School, University of Hertfordshire

Stay Relevant in a VUCA World (Volatile, Uncertain, Complex, Ambiguous)

The Challenge for our Industry today

Page 13: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 13

By Olivier Régis

A big mindset shift

Page 14: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 14

Innovation? Best served with Agile/DevOps mindset

Satisfy the customer through early and continuous deliveryof valuable software (1st agile principle) So, Agile is all about: Lowering the cost of the change «waste» reduction feedback loops Build quality in («shift left») Faster Time to Market www.agilemanifesto.org

Page 15: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 15

«Traditional» Representation of US Telecom Industry, dated Jan 2015,

Back to the basics: The Telecom Market Dynamics

TODAY

• Customers enjoy services by many

heterogeneous Providers

• Other Players seen mainly as “competitors”

• Infrastructure-centric offer

TODAY

• Customers enjoy services by many

heterogeneous Providers

• Other Players seen mainly as “competitors”

• Infrastructure-centric offer

TOMORROW

• Coopetition (If you can’t beat ’em, join ’em!)

• Customer-centric Offer

• IoT & Contextual Communications will

feature a scattered demand of more specific

services, for which Ecosystems are essential

TOMORROW

• Coopetition (If you can’t beat ’em, join ’em!)

• Customer-centric Offer

• IoT & Contextual Communications will

feature a scattered demand of more specific

services, for which Ecosystems are essentialSource: http://marketrealist.com/2015/01/overview-us-telecom-industry/

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© 2016 TM Forum Live! 2016 | 16

Where is (going to be) the Money?

Page 17: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 17

Wireless ConsumersTelecommunications Market Current Characteristics

Customers are mainly Consumers and primarily subscribe to“voice+data+SMS” bundles. 80% pre-paid vs 20% post-paid.

Wireline Business Enterprises are the significant customers in the wireline segment. Telecom

services’ pricing for enterprises typically has a high fixed cost component.They also have a longer-term contract.

Medium and large enterprises have a multinational presence and require amore sophisticated offer than consumers’ needs.

They require geographic coverage, reliability, and customized services.

They also need a fixed-line infrastructure for their dedicated lines. They neednetworking solutions along with advanced video and voice communications.

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© 2016 TM Forum Live! 2016 | 18

NFV innovation: «low-profile» approach

Use cases targeting the optimization of “network functions”: SP and vendors have concentrated initiatives and efforts considering

existing applications, with the aim of achieving “cost reductions”; Many functions are characterized by a very low degree of dynamism

and once instantiated they remain in operation for years; The elasticity concept may be not urgent when resources are shared

among VNFs with the same traffic models; Tuning the scalability requires the implementation of the correct

mechanisms for the proper application in a real network solution; Many issues remain related to current siloes-based organizations that

hinder the possibility of centralized management of the network.

Page 19: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 19

NFV innovation around Customers’ Experience and Benefit

• “on demand”• “self-service”• Fixed costs reduction• New business models• Faster Service activation• Faster delivery

• Focus on a renewedresponsiveness to themarket needs

• Redefine Servicecatalogues according tocustomers’ use cases,leveraging on NFV’sflexible Orchestration.

• Value customer feedbacksand known “pain” from withinthe organization

• prioritise innovative usecases that can be immediatelyimplemented;

Enable high degreeof dynamicity whenthis is required in thelifecycle of networkfunctions

Take advantage of distributed NFV (mini/micro DC);Integration of physical network functions thatremains physical;Avoid waiting for the ideal network architectureunder a standard and comprehensive MANOframework.

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© 2016 TM Forum Live! 2016 | 20

Examples

Advantages that NFV and SDN can provide in terms of flexibility, agilityand capacity to innovate: IoT platforms (e.g. AWS IoT, Salesforce Thunder, DT Cloud of Things)

Communication Solutions as a Service (UC&C aaS; SBC aaS)

Contextual Communication Solutions.

Page 21: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 21

Italtel platform: IoT and contextual communications

THINGS

SENSORS

NETWORKS

COREPLATFORM

APPLICATIONS

EnergyMonitoring

InfrastructuralMonitoring Smart Metering Healthcare Smart

ManufacturingSmart

Transportation Smart Grid

CONTEXTUALCOMMUNICATION

Things Context

Virtual Context

Real-TimeCommunication

Data ContextIoTIoT Real timecomms

Real timecomms

Page 22: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 22

Open Platform

Finished Product

Use Casedriven

Standard-based

Cloud-based(As A Service)

On premises(licensed-based)

Product Strategy for IoT & Contextual Communications

Newapproach

Oldapproach

Page 23: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 23

Examples of Italtel implementations

Business Cloud Communication:enables SP to offer from a self-serve portala complete advanced cloud UC&C serviceto small business customers.

DoctorLink:Open HealthCare Platform enabling continuityof care at home with a constant, reliable andsecure dialogue with the hospital.

Page 24: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 24

A pragmatic approach to NFV

Under the NFV umbrella and responding to the general principles differentmechanisms can be adopted, differentiating the needs of different: customers segments (top, enterprises, residential) Access network types (fiber, copper, mobile).

Create new business models.

Service provider working as virtual operator not owing a network infrastructurebut capable to provide services with an own orchestration platform that accessto a NFV infrastructure owned by a partner for instantiating network services forits customers.

Page 25: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 25

From consolidated Services for the Mass Market

to «Fast Innovation Track» for Top-spending Businesses

From consolidated Services for the Mass Market

to «Fast Innovation Track» for Top-spending Businesses

Orchestrating for Performance

EndUsersEnd

Users

VNF2

VNF2

PNF3

ResidentialResidential

SoHoSoHo

SMBSMB

Large BusinessLarge Business

Top/GlobalBusiness

Top/GlobalBusiness

VNF1VNF1

VNF2

VNF2

PNF3

VNF1VNF1 VNF4

VNF2

VNF2VNF1VNF1 VNF

4

VNF2

VNF2VNF1VNF1 VNF

4

VNF5

VNF6

VNF1VNF1 VNF4

VNF5

VNF6

VNF2

VNF2

Valu

e

OSS

/ BS

S

Nee

dfo

rAgi

lity

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© 2016 TM Forum Live! 2016 | 26

Summary of ideas/hints

Fuelling the innovation on service providers’ networks: Implement a fast track for an efficient and effective application of NFV

orchestration, prioritizing service innovation with an Agile mindset; Customize service orchestration with a differentiated approach,

fulfilling specific selected customers’ needs (Customer Value First); Provide end users and Partners with innovative services with on-

demand and self-service approach; Experiment a marketplaces of VNFs (Communication and

Collaboration solutions as a Service; IoT platform); Enable the “Virtual Service Provider” model, accessing to NFV with a

NFVIaaS mechanism.

Page 27: NFV Orchestration - Digital Transformation World · NFV innovation around Customers’ Experience and Benefit • “on demand” • “self-service” • Fixed costs reduction

© 2016 TM Forum Live! 2016 | 27

ThankYou!

[email protected]@Fede_Descalzo