ngo project report-shashank jain pgdm(2010-12) 166

NGO PROJECT

With

Submitted By: NGO GuideShashank Jain Mr.Siddhartha Iyer

KHR2010PGDM20F166 Faculty GuideHarish Keshwani Prof. Priti Bakshi

KHR2010PGDM20F187

PGDM ‘C’ (2010-12)

1 | P r o j e c t R e p o r t W i t h U W M

ContentsTOPIC PAGE

Certificates 3-6

Executive summary 7

NGO Profile 8-12

Project Title 1 and objectives 13

Description of the project (s) done in detail 14

Project Title 2 and objectives 15

Description of the project (s) done in detail 16-35

Conclusions

Recommendations

Assignments 36-40

Bibliography 41

Appendix 42-55

Our Experience 56


WORK CERTIFICATE FOR SHASHANK JAIN


MARATHON CERTIFICATE FOR SHASHANK JAIN


WORK CERTIFICATE FOR HARISH KESHWANI


MARATHON CERTIFICATE FOR HARISH KESHWANI


Executive SummaryWe were given 2 major projects and 3 assignments. Projects are;

1. Preparing a partner satisfaction survey questionnaire for Corporate and NGO partner

2. Conducting the Due Diligence Report visit of NGOs partner in Mumbai and preparing

report for the same

Assignments were:

1. Editing of NGO one pagers

2. Coordination and implementation of an employee engagement activity with JP Morgan

and Aarambh

3. Volunteer towards manning the corporate Challenge Marque on race day at Marathon

2011

Project 1-Survey

Objectives

To find out strong points why corporate and NGO prefer United way of Mumbai

To find out where United Way of Mumbai is lacking which aspect and how to work on it

To get a feed back of partnership with corporate and NGO partners

Research Methodology Used

Primary

Project 2-Due Diligence Report

To find out the fund provided and spend way in right way

To find out the prospect for future prospects

To find new projects to be supported

Research Methodology Used

Primary and Secondary


NGO Profile

United Way is an initiative which began in USA in 1887 by a group of individuals. With span of

time it transformed into global initiative. United Way has its presence in 48 countries with centers in as many as 4500 locations. It is the fifth largest non-profit organization in the world. It is an NGO which raise funds for other smaller NGOs through corporate and employee giving campaigns. It has association with some of the biggest corporate like Kellogg’s in USA.

United Way of Mumbai was established in 2002 with board comprising 14 Corporate CEOs. It aims at bringing meaningful change to society. United Way of Mumbai acts as a key agent to act as a link between corporate sector and NGOs. United Way Mumbai ensures steady flow of funds for smaller NGOs for project satiability and longevity. Its international name and association with some of the biggest corporate worldwide and fact that it is headed by 14 corporate biggies helps to increase its credibility in India. Also United Way of Mumbai is charity partner of Standard Chattered Mumbai Marathon since 2009 this also increases its marketability.

Key factors which differentiate United Way of Mumbai from other NGOs are:

The only NGO in the country to be led by corporate CEOs

Maintaining the highest standards of governance

Transparency in working

Professional structure in place for management

Efficiency to manage large amount of funds

MH-Helpline an initiative for disaster management and civic awareness

Charity Partner of Standard Chartered Mumbai Marathon

Major areas of operation

Fund raising for different NGOs

Reporting and documentation

Mumbai Helpline

Charity Partner for Standard Chattered Mumbai Marathon


Fund Raising

United Way of Mumbai raises fund mainly through three ways these are:

1. Payroll Giving (PRG) – Employees donate a portion of their salary voluntarily either monthly or as a one time deduction. It is completely voluntary program. Donations come from employees gross pay .Employees decide the amount and duration they would like to support a cause.

Process of Payroll Giving

Launch of Payroll Campaign

Pledge Transactions

Disbursements & Accounting

2. Corporate Matching Grant – The Corporate matches either complete or part of the amount raised through Payroll Giving.

3. Corporate Giving – Corporations donate a portion of their profits or resources to non-profits

Reporting and Documentation

1.1. For NGOs

Helps NGOs by lessening burden of documentation, evaluation reports, project implementation plans etc

Provide networks with other NGOs Link NGOs with appropriate corporate

1.2. For Corporate

Issuing 80 G receipts to donors Conducting Due Diligence Sending periodical project report to corporate


United way motivates employees and corporate to contribute towards society by:

1. Campaigns at work place of corporate –

Making PPT presentations to employees about payroll giving campaign Organizing various donation camps such as blood donation, toy donation, book

donation etc

2. Donor advised giving –

Helps corporate to achieve their CSR objectives Helps corporate to choose right NGO according to their objectives Conduct regular inputs to the NGO and closely monitor and evaluate the program

supported

3. Employee engagement program– These are known as ‘Days of Caring’

Organising events such as picnics, excursions, zoo visits, movies, amusement park visits for benefiters of NGO

Conducting educational classes/dance classes etc by the employees/volunteers Donors get a chance to directly meet and interact with beneficiaries of NGO and

see impact of their charity

Mumbai Helpline

Unlike the name suggests, United Way Mumbai Helpline is not a telephonic helpline, but is a

special initiative with a goal of making Mumbai a better place to live in. It is a common platform

that brings together local civic authorities, residents, NGOs, students and corporate to address

environmental issues and disaster situations. It was formed after city faced a flood like situation

on 26 th July, 2005. Since then it has become a continuous program for better disaster

preparedness and addressing civic issues


Standard Chattered Mumbai Marathon 2011

"If you want to run, run a mile. If you want to experience another life, run a marathon." Emil Zatopek

The Standard Chartered Mumbai Marathon (SCMM) is Asia’s biggest Marathon. Started in 2004, this 8th Edition of Marathon.It is amongst the top 10 marathons in the world and the biggest in Asia. The event is promoted by Procam International.

Charity at Marathon

SCMM has become the largest single charity and philanthropic sporting event in India. Last year, more than 160 NGOs participated in the event and raised funds for their respective organizations. A lot of the participants use the event as a reason to give back to their society and the underprivileged.

The role of United Way of Mumbai

United Way of Mumbai is the Charity Partner for Standard Chartered Mumbai Marathon since 2009. The Charity Partner serves as a Philanthropy Exchange for various charities and non-profits. All donations pass through the charity partner and then to the respective NGOs bringing in accountability and transparency in the system. United Way of Mumbai is partner to many charities from diverse causes and bring them all under the Marathon fundraising.

United Way of Mumbai raises funds by Pledge raising- Pledge Raising is an initiative where an individual collects donations for a charity he/she feels strongly about by asking his/her friends, colleagues and other acquaintances for funds.

Pledges can be then in following categories

Category Charity Registration fees

UWM fees

Corporate Challenge – team 25

3,00,000 35,000

Corporate Challenge – team 15

2,00,000 25,000

Dream Champion 50,000 2% of funds raised or Rs 7500 whichever is higher

Dream Wizard 25,000 2% of funds raised or Rs 7500 whichever is higher

Dream Maker 10,000 2% of funds raised or Rs 7500 whichever is higher


The dream category participants have to achieve a minimum target as per the list below –

Dream Champions have to achieve a minimum of Rs. 10 lacs. Dream Wizards have to achieve a minimum of Rs.5 lacs Dream Makers have to achieve a minimum of Rs.1 lac

If the Dream Category participants are not able to achieve the target, they will not be able to receive the benefits allotted to the category. The individual can continue to participate as a We Care runner. Similarly, if a Dream Wizard or a Dream Maker raises amounts higher than the target, they will be upgraded to Dream Champion or Dream Wizard category.

There are also plenty of awards also like:

Corporate Challenge Highest Pledge Raising Team Highest Individual Pledge Raiser (Men) 2nd Highest Individual Pledge Raiser (Men) Highest Individual Pledge Raiser (Women) 2nd Highest Individual Pledge Raiser (Women) Awards for team leaders

NGO Highest & 2nd highest pledge amount raising NGO Highest pledge amount raising new NGO Many more

Dream category Highest Pledge Raising Individual (Men) Highest Pledge Raising Individual (Women) Youngest Pledge raiser


Partnership Satisfaction Survey

Objectives –

To find out strong points why corporate and NGO prefer United way of Mumbai

To find out where United Way of Mumbai is lacking which aspect and how to work on it

To get a feed back of partnership with corporate and NGO partners

Research Methodology –Primary research

Coverage – Mumbai, Pune

Sample selection – Priority list of United Way

Time period – 6-8 weeks

Limitations –

Due to other prior engagements in our NGO like Marathon questionnaire approval took lot of time and could take of only at end of our time period at NGO.This Project is still undergoing

As the target people were corporate getting an appointment with them and getting questionnaires filled was very difficult

Deliverables – This research will help NGO to better their services to both corporate and NGOs and attract new corporate for fund raising. This survey will reveal their weak and strong points .

Project Details


Our project was to prepare questionnaires for partnership satisfaction survey. We divide work in

our self. We made questionnaires in two days and sent it to approval

Some of the corporate contacted are:

JP Morgan

Bank of America

Kellogg’s

Delloit

Below are some of the NGOs listed to be surveyed:

Nanhi Kali

Aarambh

Vidya

Muskaan

This project is still underway and we plan to take up as sub project during our summer training

Copy of questionnaire is in appendix

Due Diligence & Report


Objectives –

To find out the fund provided and spend way in right way

To find out the prospect for future prospects

To find new projects to be supported

Research Methodology –Primary research and secondary research

Coverage – Various areas of Mumbai

People Met-Ms Shobha-AARAMBH

Mrs Sumitha Salian-Muskaan

Mr Sandesh-ISKCON

Mr.Vishal-Salaam Baalak trust

Mr.Shelon Dsouza-Sahaara Chartitable Home

Sample selection –We got predetermined list of NGOS to be visited

Time period – 2 Weeks

Limitations –

As we were unknown to Mumbai it became little tedious to find NGOs address Also inability to speak Marathi caused little problem

Deliverables – This research will help NGO to keep a tab on funds provided to NGOs

Project Details


We visited 6 NGOs for this purpose. Details of which are:

Due Diligence Report 1 – Level 2

Date of Filling: 13 January, 2011 Made By: Shashank Jain and Harish Keshwani

General Information about the organization

Name of the Organization: VIDYA INTEGRATED DEVELOPMENT FOR YOUTH

AND ADULTS

Address : 12, Students Activity Centre, IIT Bombay

Powai, Mumbai – 400 076.

Brief about the Organization: VIDYA’s Mumbai chapter started in April 2001 on the IIT Bombay campus, supported by the IIT Bombay Heritage Fund. In a span of ten years, VIDYA Mumbai has worked for the sustainable development of the lesser privileged communities of Powai area of Mumbai

Objectives: To educate and empower the less privileged women and children through integrated methods and to bring about progressive change.

Activities: VIDYA activities can broadly be divided into 2 main areas:

- Education - Empowerment

Information about the project


Name of the project: Pragati Kendra (Gautam Nagar) ,

Fulle Gaon Committee Programme (Fulle Nagar)

Objective(s) of the project: Providing education to under privileged children and make them more outward and socially compatible

Number of Beneficiaries: Fulle Nagar-65 (7:45-10:45 AM)

Gautam Nagar-Around 80 students divided into 2

batches of 55 (9-11:30 AM) and 25 (2-4:30 PM)

Activities conducted: Remedial classes

Social awareness programmes and Life skill classes

Summer Activities/Extra Curricular Activities

Computer literacy

Providing Nutrition

Number of Volunteers: Fulle Nagar- 2 to 3

Gautam Nagar- 4 to 5

Extra volunteers for special projects if necessary

Monitoring :

The performance at school/ Boards Individual Programs will internally monitor plan with performance Tracking attendance to gauge drop out rates Measuring student performance at VIDYA through continuous evaluation by

periodical tests-written/oral Monitoring Identifying child’s potential and providing opportunities for growth

\Outcome: About 90% of students enrolled attend classes regularly which means drop out / absenteeism rate is getting low. Children have become more confident

Problems Faced by NGO

Before: Space constraint and resources for stationery etc due to increase in number of students and inability to enroll more students.


After: Rented out community center in fulle nagar

Future plans / Continuity / Sustainability of the project:

Future continuity of this project is very good as there is increase in 20-30% enrollment every session

Our talk with students revealed that students are actually getting benefited from this.

Evaluation


General appreciation of the project: Project is not only aimed at providing remedial academic classes, but also making these children more socially acceptable and bringing out their talent by extra curricular activities in sports, computers, dance etc.

Challenge faced by us: As such no major problem except some minor challenges like:

Getting to NGO’s office in IIT due to security constraints was difficult and time consuming

Difference in time schedule of two batches to meet students

Cooperation of the NGO: NGO team was very cooperative and gave us all the required details about the project and also showed their project site.

Transparency:

Approved and Signed by Due Diligence Manager:





Name of the Organization : Muskaan-sharing smiles

Address : B-17, J.K. Industrial Estate,

Mahal Industrial Area,

Off Mahakali Caves Road,

Chakala, Andheri (E),

Mumbai-400093.

Project Site F-8 Achanak Colony,

Opposite little flower school,

Mahakali caves road,

Andheri (E),Mumbai

Person Contacted: Mrs Sumitha Salian

Brief about the Organization: “MUSKAAN”….sharing smiles was initiated on 16th

September 2004, with the launch of one of its grass root project “sparsh”. Organisation is into providing day care center, nutritious meal and enrolling children to primary and secondary English medium school.

Projects: There are various project started by the “MUSKAAN” these are-

Vidyarambh Enterprise Sudhar Sanjeevani Svaavalambhi



Name of the project : Good Health- Muskaan-Sharing Smiles divided into Sparsh and Vidya

Objective(s) of the project: Provide free education to 35 slum children

Provide hygienic mid day meal at the day care center

Enroll children in English medium school for primary & secondary education

Number of Beneficiaries: 35 children

Activities conducted :Children are enrolled into RJMD’S English school and

Bal Vikas school

Educational classes in two batches

Fun activities/ extracurricular activities

Outing for children by JP Morgan

Number of Volunteers: 3 teachers and 1 maid

Main expenses: Uniforms, Stationary,

Fees of children(Rs,199,900)

Providing meals

Monitoring : Regular test are conducted at the center

Checking of children performance in the school

Outcome: Children have got proper guidance

They have become extrovert

They get proper education

Problems Faced by NGO: Constraint for finance for renting space as Ngo has to move to a new place near by from February with deposit of Rs.50000


New project started in Kerala with 10 children

New project started for supporting youth


Working of this project is done in efficient and transparent way therefore it is good to continue supporting this project

Evaluation

General appreciation of the project: Project is implemented pretty well which has helped slum children from nearby areas to learn and become more confident

Challenge faced by us : No such challenge

Cooperation of the NGO : Very Cooperative

Transparency: Very Transparent, showed us fees receipt paid for year 2010-11 and gave all relevant information required


Approved and Signed by Grant Making Committee:





Name of the Organization: ISKCON Food Relief Foundation

Address: 19 Jaywant Industrial Estate,

63 Pandit Madan Mohan Malwiya Marg,

Tardeo,Near Haji Ali

Mumbai

Site address: New Habib Primary School,

Dongari, Mumbai- 400009

Person Contacted: Mr. Sandesh

Brief about the Organization: Members from the three ISKCON centres in Mumbai, ISKCON Juhu, ISKCON Mira Road and ISKCON Chawpatty, came together and took the opportunity of implementing this project of Govt. of Maharashtra.

Shri Ambrish Patel, Hon. Minister for School Education, Sports and Youth Affairs formally launched the programme on Sunday, the 20th June 2004

Objectives: To address two of most pressing problems in India :

Hunger &

Educationaddress two of the

Activities: School = Lunch is a project of the Government of India, and is being implemented by ISKCON Food Relief Foundation under the Brand name of School=Lunch in select schools in Delhi, Maharashtra, Rajasthan, Andhra Pradesh, Madhya Pradesh, Uttar Pradesh, Haryana and Assam



Name of the project : SCHOOL=LUNCH for New Habib School

Objective(s) of the project: To provide children nutritious mid day meal every school day because for many of these children this is the only complete meal of the day.

Number of Beneficiaries: 691 students of age between 6-11 years

Activities conducted: Food preparation

Packing in containers for 60 students and sealing it by

different seals

Distribution

Number of Volunteers: 18 cooks plus a cleaner, driver, a helper

Outcome: Successful implementation of this project has produced dramatic results in terms of attendance, enrollment, & attention span because this acts as an added incentive to these children

Problems Faced by NGO: To deliver food on time to all schools during heavy traffic

Future plans / Continuity / Sustainability of the project: ISKCON as a foundation has grown tremendously in last 7-8 years and is doing good service. Therefore this partnership is fruitful

As for this particular project we had an interaction with students and Principal and we got positive response for quality & quantity of food except for Kheer.

Also school requested little more variety some time in addition to different type of Kichdi. But the over all feedback was very good therefore there is a bright scope for continuation of this project

.

Evaluation


General appreciation of the project: Project is implementation is done in very good manner. Staff is well trained. Food is prepared in hygienic conditions and by use of good infrastructure

Challenge faced by us: To visit the project site i.e. New Habib School

Cooperation of the NGO: Cooperative

Transparent: Yes


Approved and Signed by Executive Director:




Date of Filling: 21 January,2011 Made By: Shashank Jain and Harish Keshwani


Name of the Organization: HOME FOR THE AGED

Address: Mahakal Caves Rd Andheri(E), Mumbai 400093. Brief about the Organization:

Objectives: The main objective of the NGO is to:

Respect for human life value even when the elderly person is physically or mentally disabled

Make the aged feel accepted and to alleviate their suffering as much as possible

Activities: HOME FOR THE AGED activities can broadly be divided into areas like:

giving health facility entertainment to old age people providing food providing home


Name of the project: HOME FOR THE AGED


Objective(s) of the project: Providing medical aid to aged

Number of Beneficiaries: 150 approx including both male and female.

Activities conducted: There are various activity conducted these are-

Birthday celebration Volunteers service are given on specific day Gardening Picnics and excursions on special days Medical camp are provided

Number of Volunteers: As such the number of volunteers is not fixed by the NGO it varies according to time to time but they have regular staff

Monitoring: Regular medical checkup of the old residents are done by the NGO. Doctor and Nurse visit to the home for the aged on a specific period of time. The services provided by the doctor are free.

Problems Faced by NGO: The main problem faced by the NGO is the huge medical expenses incurred on the old age people who are living there. The NGO also faces a lot of problem while giving admission to the old age people as many people want to get admission in the home but limited space is available.

For this they have made a waiting list


Future continuity of this project is very good. As we talked to two old age people both of them were quite happy with the facility provided by the organization to them.

Evaluation


General appreciation of the project: Project is not only aimed at providing residence to the old age people but also help them to improve their standard of living. As admission is given to only those people whose financial position is very poor.

Challenge faced by us: As such no major problem except we didn’t met the majority of the people because we did not know about their resting time.

Wanted to spend more time there

Cooperation of the NGO: NGO team was very cooperative and gave us all the required details about the project and also showed their project site.







Name of the Organization: SAHAARA CHARITABLE SOCIETY

Address: 4/2,Assisi Nagar,

PLLokhandeMarg, Mumbai - 400 043

Site address: Chembur Children’s Home (CCH)

V.N Purao Marg

Opposite Anushakti Nagar bus depot

Mankhurd, Mumbai-400088

Person Contacted: Mr. Salil Kamat

Mr. Sheldon D'Souza

Brief about the Organization: Sahaara was started in 1994 by a group of like minded individuals who sought to transform the plight of the Mumbai poor. With a humble beginning of one balwadi in one Mumbai slum, Sahaara has now expanded to several projects serving diverse marginalized groups in the ‘guttermost’ parts of Mumbai

Objectives :Open your hearts - Render a hand Touch the lives - With a “Ray of Hope

The main objective of Sahaara is to help every helpless people group.

Projects :

Project Azaad (Freedom)Reaching out to prisoners and ex-prisoners

Project Pragati (Progress)Sahaara's educational assistance to children institutionalised in the

Mumbai Observation Homes

Project Prakash (Light)


Helping the unseen, visually challenged persons

Project (Glory) MahimaSahaara's rehabilitation center for underprivileged boys


Name of the project : Chembur Children’s Home (CCH)

Objective(s) of the project: To provide computer literacy to boys from remand house who have no access to these facilities

Duration of course: 4-5 months

Number of Beneficiaries: 20 divided into two batches of 10 each (9 –10:30 a.m.) & (3:30- 5 p.m.) from Monday to Friday

Selection criteria: Randomly by Chembur Children’s Home administration

Activities conducted:

Computer training from very basic upto power point level Training both in software and hardware. Career guidance

Number of Volunteers: 1 Teacher

Major Expenses: On maintenance & repair of computers,Books & stationary provided to each student

Outcome: Computer literacy program to children who do not have access to computers from very very basic and gives them certification which helps them to get better jobs.

One such student working in Raghuleela Mall in Vashi

Monitoring:3 Internal exams and regular test.

Reporting: Monthly Reporting of the activities to all the Superintendent’s and the Chief- Officer of ‘Children’s Aid Society’, Mumbai

Problems Faced by NGO: Power supply due faulty electrical wiring at the center for which they need UPS back up



Getting internet connection Plan of opening up of new centers at Bal Kalyan Nagri,Mankhurd

Evaluation

General appreciation of the project: A very good initiative by Sahaara to make these children become computer literate which is very essential in today’s life and helps these children’s future prospects also

Challenge faced by us: No major challenge

Cooperation of the NGO: Very cooperative and helpful

Transparent: Gave us all the working information about the project and their future projects






Name of the Organization: Salaam Baalak Trust

Address:C/oP.T.WelfareCentre AshaSadanMarg Ummerkhadi, Mumbai, 400 009

Person Contacted: Mr.Vishal & Ms.Kalyani

Brief about the Organization: Salaam Baalak Trust – Mumbai opened its first center in 1989 as a result of the film, Salaam Bombay!, by Mira Nair, Director. This was just the inspiration Dinaz Stafford, Zarine Gupta and others needed to start a place in Mumbai these kids could come for the necessary assistance to move from the streets to mainstream life. Today SBT provides a holistic safety net of services catering to the individual needs of street children in Mumbai, covering the entire area of child development from physical and medical needs to encompassing the educational, creative, cognitive, social and vocational needs of the children

Objectives:

To provide health, recreation and counseling services to street children To make available a secure space where street children can play and enjoy their

childhood To provide basic literacy and provide facilities for those children who wish to

study further, orienting the educational services towards the particular need of the street children

Activities:

Education Nutrition Health Shelter


Name of the project : Dongri Center-Nutrition for street children


Objective(s) of the project: To provide nutritious food i.e. breakfast, lunch, evening snack.,dinner to street children who are now living in their day care centers, night shelters

Number of Beneficiaries:

Bal Wadi(Day care center for children between 3-5 years)-30-35

Day care center-40

Night shelter(for girls upto 18 years of age-30

Total-About 105

Expenses on food:

Breakfast-Rs.15/child

Lunch-Rs.15/child

Evening breakfast-Rs.10

Dinner-Rs.18/child

Total-Rs.58/day per child


Education: formal education in schools such as Janta Vidhalya, Marwadi Vidyalaya and Dongri Hindi Medium School plus non formal classes at the center

Creative and recreational programmes in art, drama,music, dance Nutrition and medical care with health check-ups, vaccinations and treatment,

Number of Volunteers: 2 permanent and other varies from time to time

Problems Faced by NGO: Closure of their computer center shut down by municipal corporation as building was old; this has created space constraint for them to run computer classes


Opening up a center at Gorai Expansion of center at Kalyan Explore more corporate support


This project should be continued as Salaam Baalak trust is a old and a renowned trust and is

Evaluation

General appreciation of the project: This is a good project as it provide a shelter place to street children especially young girls and take care of their education and needs

Challenge faced by us: Getting an appointment and could not meet project head Mrs. Dottie Waghale therefore could not get complete information about expenses

Cooperation of the NGO: Cooperative

Transparent: Could not meet Mrs Waghle and Mr.Vishal was a new recruit there



Assignments

Day of Caring Aarambh

Days of caring is an initiative which involves participation of corporate employees in events such as picnics, excursions, cricketed matches, other indoor or outdoor games, and blood donation camps for the beneficiaries of NGOs they support

Details-Day of caring event started 10 am in the morning at Aarambh in Turbhe. Activity was to paint 3 partition walls by JP Morgan employees. There were 30 Employees of JP Morgan. They were headed by their VP and accompanied by HR Manager Mrs. Harman Kaur. Event ended at 4 pm.

Our Role-UWM as charity partner was to coordinate the event. We with our NGO guide Mr Siddhartha Iyer arranged for food, water etc for JP Morgan employees.


Standard Chattered Mumbai Marathon

I participated as a volunteer on race day and was given duty to lead team to take care of priority partners and main entrance in corporate challenge marque. It was a very fun activity. People from all walks of life participated. From film stars like Vivek Oberoi to business man like Mr. Anand Mahindra and Sidhharth Mallya to celebrity chef Sanjeev Kapoor. This year nearly 180 corporate participated.

\


COPY of One pager attached in hard copy


Bibliography

Data base of United Way of Mumbai

Marathon 2010 brochure

Website of United Way of Mumbai www.unitedwaymumbai.org


http://www.unitedwaymumbai.org/

Appendix

Corporate Partner Satisfaction Survey

1. Corporate Information

Name of Organization

Address

Telephone Code -

Fax Code -

E-mail

Website

Contact Person

Designation

1.1. Type of partnership. (Please tick the appropriate option)

Pay Roll Giving Corporate Giving

1.2. Tenure of partnership. (Please tick the appropriate option)

Long term Short term One time grant

1.3. No. of NGOs supported and the causes supported?_____________________________________________________________________________________________________________________________________________________________________________________________________________________


1.4. How did you learn about United Way of Mumbai (UWM) and its services?

Standard Chattered Mumbai Newsletter

From your oversees parent company Website/Internet

Existing UWM Partners

Events

1.5. Reasons for selecting UWM as charity partner:________________________________________________________________________________________________________________________________________________________________________________________________________________________

2. Partnership feedback with United Way Mumbai(UWM)

2.1. Do you know your relationship manager at UWM?

____________________________________

2.2. What is frequency of interaction?

__________________________________________________

2.3. Has the manager’s response time to queries been satisfactory?

__________________________

2.4. Feedback/Suggestions on the interaction/communication with the UWM manager

_______________________________________________________________________

______________________________________________________________________

2.5. How much would you rate United Way of Mumbai on scale of 1 to 5 on following

parameters

(5-Excellent 4-V.Good 3-Good 2-Average 1-Poor)

Parameter Rating

Selecting right NGO ______

Select NGOs as per causes selected by corporate Due Diligence Process ______


Met the expectations of the corporate ______ Sustainability of the selected project ______ Scope for volunteering/ employee engagement ______

Work Place Campaigns

Strategy ______ Quality of presentations ______ E-mailers-- informative and helpful ______ Quality of collaterals -posters, standees, teasers, etc. ______ Innovative suggestions ______ Ideas to raise funds ______ Level of communication by UWM personnel

______ Overall feedback/ suggestions

______________________________________________

Employee engagement

Suggestions made by UWM ______ Planning, coordination, implementation by UWM staff

______ UWM personnel at the events- proactive and professional ______ Overall feedback/ suggestions on the

activities.____________________________________________________________________________________________________________________________

Accountability & Transparency

Frequency of reporting ______ Quality of reporting ______ Transparency in fund disbursement ______ Follow up and reporting ______ Overall feedback/

suggestions__________________________________________________________________________________________________________________________


Documentation

Quality of reports and documentation ______ Clarity on fund utilization ______ Correctness of report and documents ______ Frequency of report and documents ______ Overall feedback/suggestions

_______________________________________________

Disbursal of 80-G receipts to employees/ corporate ______

3. Mumbai Helpline (MH)

3.1. Are you aware about United Way Mumbai Helpline and its initiatives?

_______________________________________________________________________

3.2. If yes, how did you know about it?

_______________________________________________________________________

3.3. Which initiatives of UW-MH do you like and why?

_______________________________________________________________________

_______________________________________________________________________

3.4. If no, would you like someone from UW-MH to come over and give a presentation on

the same? ______


4. Standard Chartered Mumbai Marathon (SCMM)

4.1. Are you aware of United Way Mumbai’s role as Charity partner for the Standard

Chartered Mumbai Marathon? _____

4.2. If yes, how?

__________________________________________________________________

4.3. If no, would you like someone to send across a mailer on the same? _______

4.4. Have you ever participated in SCMM? _______

4.5. If yes, how would you rate our performance as charity partner on scale of 1 to 5 on following parameters (5-Excellent 4-V.Good 3-Good 2-Average 1-Poor)

Pre race day

Pledge raising workshop held at your office ______

Information provided in workshop ______

Cooperation in addressing queries ______

Clarity in response ______

Met timelines ______

Dissemination of information ______

New Charity Structure ______

Any feedback on the same

_____________________________________________________________________

_____________________________________________________________________


On race day

Arrangements at corporate challenge marquee ______

Cooperation of staff/volunteers ______

Entertainment at the marquee ______

Overall feedback/suggestions___________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

5. Future prospects

5.1. Would your organization like to be part of other UWM activities?

Payroll Giving Corporate Giving

Mumbai Helpline SCMM

Volunteering program Fund raising Drives

Health Issues

5.2. Would you like to support some other causes in addition to your existing cause? (Please tick your choice)

Children & their edu. Elderly/Old age homes

Livelihood Missions Civic issues

Disaster relief Disability

Health Issues


5.3. Would you like to UWM to organize events for your organization such as Stationery Drive, toy collection drive etc? ______

6. Overall feedback and suggestions about UWM

____________________________________________________________________________________________________________________________________________________________________________________________________


NGO Partner Satisfaction Survey

1. General Information

Name of NGOAddress

Telephone Code -Fax Code -E-mailWebsiteContact PersonDesignation

2. Which of your project is supported by United Way of Mumbai?

3. Since how many years you are in partnership with the United Way? And when was this partnership started?


4. Which corporate is providing funds to your project? And what are the types of funding?

5. Has United Way of Mumbai been instrumental in getting funds for your different projects? (Tick the appropriate option)

Yes ___ To an extent ___ No ___

6. Has United Way of Mumbai been instrumental in getting more corporate involvement? (both in terms of monetary and volunteer support)

Yes ___ May be ___ No ___

7. The fund which was provided to you was sufficient? Is the funding pattern favorable? If not, suggestion.


8. Have you been involved in any employee engagement activity? If yes, what have been

your feedback/ experience on the same? Would you like more activities planned over the

year? Do these activities benefit your NGO?

9. Do you need more volunteer support? If, Yes then rate the following according to priority

Man Power support __ Monetary support __ Training support __ Resource support __

10. Are you satisfied with the communication done by the UWM manager? Are the Queries

addressed on time?


11. Are you aware of the UWM’s role in standard chartered marathon? And had you

registered with UWM for SCMM 2011?

12. Suggestions and expectations?


Due Diligence Report – Level 2



Name of the Organization:

Address:

Site address:.

Person Contacted:

Brief about the Organization:

Objectives: to address two of the

Activities:



Name of the project :

Objective(s) of the project:

Number of Beneficiaries:


Number of Volunteers:

Outcome:

Problems Faced by NGO: traffic


.


Evaluation

General appreciation of the project:

Challenge faced by us:

Cooperation of the NGO:

Transparent:





Experience

Our experience at working at UWM was very good and knowledge gaining.UWM is so similar to corporate in their working yet so different in their objectives. This a unique blend for an NGO. This internship also gave us an opportunity to visit different areas of Mumbai from Andheri to Lower Parel, from Haji Ali to Mankhurd .

And got to know problems of different people, their needs. This has made both of us more humble and humane. Participating in huge and global event like marathon was also a very enriching experience. Our NGO guide Mr. Siddhartha Iyer is very friendly and cooperative person.We enjoyed working with him. On the whole it was a very good and enriching experience.

-Shashank Jain & Harish Keswani


ngo project report-shashank jain pgdm(2010-12) 166

Documents