Microsoft TeamsA Gamechanger for Teamwork Karuana Gatimu (@Karuana)Principle Program Manager, Adoption

Ritika GuptaProgram Manager

Microsoft Teams Engineering Group

Microsoft 365: Universal Toolkit for Teamwork

Email & Calendar Co-AuthorConnect Across the Organization

Intranets & Content Management

Hub for Teamwork

OutlookOffice AppsYammerSharePointTeams

Office 365 GroupsSingle team membership across apps and services

Microsoft GraphSuite-wide intelligence

connecting people and content

Security and ComplianceCentralized policy management

Teams: the hub for teamwork in Office 365

Chat, calls, and meetings for today’s teams

Integrated Microsoft Office 365 apps

Enterprise security, compliance, and manageability

Customizable workspace to meet your needs

Create, Collaborate and Get Work DoneA secure mobile experience across every platform

Chat Join a Meeting Files Planner tasks

Working better and smarter with Teams

Everyone in the knowCommunicate in the moment with team chats, calls and meetings

A complete meeting experienceEasily plan, prep, and follow up to any meeting

Enterprise-grade voice and videoExperience higher quality communication on new Skype infrastructure

Single workspace, tailored for youCustomize your workspace to meet your team’s needs

Fully integratedAccess files, chat, and presence without leaving the workspace

Cross-device supportSwitch among devices and connect to meeting rooms

The First 10 things to do in Teams1.

2.

3.

4.

5.

https://aka.ms/TeamsUserQuickStart

6.

7.

8.

9.

10.

What Next?

Use Teams and Get Immediate ValueUse Teams today to get the most from your Office 365 subscription. Include your mobile users for highest impact.

Create Content in the Cloud

Stop emailing that spreadsheet!

Co-author and discuss documents

Make information easily available to team members

Quickly onboard new and remote team members to your projects

Have Productive Meetings

Join a meeting from any device

Share notes & meeting recordings

Share recording

Use video meetings to increase the quality of communication

Start with Chat

1:1 or group chats

Channel conversations in context

Streamline communication across your organization

Remove clutter from your inbox

Use Teams and get Immediate Value

Gather your teamStakeholders, Champions & Early Adopters

Prioritize business scenarios

Completed technical planning Network, security, mobile support, deployment & consolidation

Complete pilots and broad onboarding

Measure, manage & drive adoption

Continuous Adoption & Success Measurement

Envision Onboard Drive Value

1 2 3 4 5

FastTrack

Coffee in the Cloud

@CITCTV

https://aka.ms/CoffeeintheCloud

Get more from Azure & Office 365

Business Solutions

Best Practices & How-To’s

For Admin’s and

Champions

Appendix

SharePoint

Getting More from Microsoft Teams

Enable

• Start with a specific process or project

• Onboard entire project team as a group!

• Create a sandbox team to try / play with the various features

• Use Teams to plan the deployment of Teams

• Build a small team of champions• Set up the Team to work for

your team

What’s NextTeam Setup Personal Productivity

• Create channels – e.g. an Urgent! Channel and have everyone “follow” it

• Customize tabs• Set norm of @-mention’ing

individuals on team if you want them to read, much less respond to a specific post in channel. All other posts are FYI.

• Build personal apps and @mention into your team habits

• Iterate often with new channels or tabs

Empower

Video sharing, screen sharing, mute attendees available across all products

• Use apps beyond Office 365 components:

• Polly for surveys• Freehand for digital

whiteboards• MindMeister for mind

maps• Use a connector to stay up to

date on information from other sources like Twitter, Visual Studio or Yammer

• Build a Bot!

Extend

Additional Scenario Planning Guidance

Executive Offices

Finance ReviewsStrategic InitiativesOffice RelocationsCapital InvestmentsProduct Strategy

Marketing & Communications

Marketing PlanningEvent PlanningPR CampaignsIndustry ExpertsMarket ResearchSocial Engagement

Human Resources

New Employee OnboardingTalent AcquisitionRetention ProgramsEmployee EducationFirstline Worker Scenarios

Cross Organization Scenarios

Product LaunchProduct SupportOffice RelocationsEvent ManagementModern Project ManagementInternal Help Desks

Sales

ForecastingAccount PlanningCustomer ReviewsPromotionsRegional Marketing

IT

Service Management Incident Management Known IssuesProduct EducationFeedback Systems

Create, collaborate & communicate on any device

Modernize Your CommunicationsBetter Together: Office 365 Groups, SharePoint & Microsoft Teams

Upgrade a Distribution List to a Office 365 Group

Maintain existing memberships

Shared in-box & calendar

Shared documents & OneNote in SharePoint Online

IT controls to govern group lifecycle

Enhance a Office 365 Group with Microsoft Teams

Move conversations to Chat

Integrate other Office 365 tools like Planner or PowerBI

Automate processes with PowerApps and Flow

Extend capabilities with apps, bots and extensions

+

Document Creation & CollaborationBetter Together: OneDrive, SharePoint & Teams

Create a Draft

Available only to you by default

Save to OneDrive

Sync to your devices

Replaces C:\ and user file shares

Share Draft

Attach to a chat for feedback

Available to only members of chat

Stored on OneDrive

Reduces email attachments

Share with a team

Move to Files in Teams

Available to all team members

@mention key contributors

Stored in SharePoint Online

Publish Broadly

Embed file in news article or page in SharePoint site

Attach to Yammer post

+ +

Documents can also be created directly in Teams which can accelerate the collaboration process

+ or

Document Creation & CollaborationBetter Together: SharePoint & Teams

Co-author content

Create file in Teams (Word, Excel, PowerPoint, Visio or others)

Available to all team members

Have a conversation in context and @mention key contributors for feedback

Stored in SharePoint Online

Publishing Options

Embed file in news article on a SharePoint Communications site

Attach to Yammer post

++ or

Inner Loop Outer Loop

Skype-to-Teams customer experience journey

Evaluate your needs relative to timing and capabilities on the Microsoft Teams roadmap

Engage your account team, FastTrack, and partners for guidance and support along the journey

Begin using Teams today to explore the benefits of the hub for teamwork in Microsoft 365

Run Teams and Skype for Business side by side until Teams fully meets your needs

Go to https://aka.ms/skypeandteams for guidance or learn more at https://products.office.com/en-US/business/office-365-roadmap

H2 CY2018H1 CY2018 CY2019

Hub for Teamwork

September 2017

Meetings, Audio Conference

Voice, Phone System

Skype for Business Microsoft Teams

Chat, Presence

What can you do now?

This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.

Available today Coming in 1Q CY2018

Enterprise grade

• Persistent 1:1 and Group Conversations

• Team + Channels for Teams Productivity

• Hide/Share/Mute Chat

Skype for Business interop and federation

• Teams-SfB 1:1 Chat Interop• Guest Access for External Users

• Contact Groups• Unified Presence• Federated Chat between Teams and Skype for Business• Import Contacts from Skype for Business• Skype for Business 1:1 Chat Interop with Persistence chat

Platform and devices

• Windows, Mac, Edge, ChromeiOS, Android, Windows Phone

IT Pro

• Messaging Tenant-level policies

• eDiscovery/Hold/Archiving of Messages

• Messaging Policies• Message Retention Policies• Messaging Interop IT policies

This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.

Messaging roadmap

Available today Coming in 4Q 2017 Coming in 2Q CY2018

Enterprise grade

• Schedule in Outlook & Teams• Private and Channel Meetings• User Facing Diagnostics• 80 users in a meeting• Audio Conferencing (preview)• Participant Management• Improved Device Selection

• Audio Conferencing in over 90 countries

• Anonymous Join • Interactive Troubleshooting• Lobby Support• Mute Other Participants

• Broadcast Meetings• Cloud Recording• Federated Meetings• Large Meeting Support (~250)• Lobby for PSTN callers• Outlook meeting schedule from other

platforms (OWA, OLK, mobile)• PSTN Fallback

Collaborative meetings

• Enable Meeting Lifecycle with Pre/During/Post

• Desktop sharing• Conversations• Immersive Meeting Experiences

• Application Sharing• Give and Take Control in sharing

• PowerPoint Load and Share• Whiteboard and Meeting Notes

Platform and devices

• Windows, Mac• Mobile: iOS and Android

Meetings

• Edge, Chrome Browser Support for meetings

• Enable VTC Interop Services*• Skype Room Systems Support*• Surface Hub Support • Trio 1 Touch Teams Meeting Join*

IT Pro • Call Quality Diagnostic Portal• Tenant Policies

• Enable Call Quality Analytics• User-Level Meeting Policy• eDiscovery enhancements

This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.* Capability has third party dependenciesMeetings roadmap

Coming in 4Q CY2017 Coming in 2Q CY2018 Coming in 4Q CY2018

Enterprise grade

• Boss and Delegate Support• Call Queues• Consultative & Safe Transfer• Do not Disturb breakthrough• Distinctive Ring• 1:1 to Group Call Escalation with

Teams, Skype for Business, and PSTN participants

• Forward to Group• Organizational Auto-Attendant• Transfer to PSTN Call• Hybrid connection to Teams

• Call Park• Group Call Pickup• Location-Based Routing• Shared Line Appearance

Skype for Business interop and federation

• SfB-Teams Calling• Teams Interop Policies

• Call Support between Teams & Skype Consumer

Platform and devices

• Windows, Mac, Edge, iOS, Android• USB HID• TTY Support

• Support for existing certified SIP Phones*

IT Pro• SfB-Teams Interop Policies• Call Quality Diagnostic Portal

• eDiscovery Enhancements

This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.* Capability has third party dependencies

• Blind Transfer• Call Blocking• Call Forwarding• Caller ID Masking• e911 Support• Extension Dialing• Translate user input

to standard format phone #

• Hold • Multi-call Handling• Out of Office

Support• Simultaneous

Ringing• Speed Dial• Suggested Contacts• Voicemail• Enable Existing

Calling Plan Support

Calling roadmap

Go Local Plan - Data residency and special clouds

Workload 4Q CY2017 1Q CY2018 2Q CY2018 2H CY2018

Data residency(customer data

at rest in-country)• United Kingdom • India

• Australia• Japan• Canada

• China• (In-region to In-country

migration)

US Government • GCC• GCC High• DoD

Multi-Geo Support • Multi-geo support