ngsu regional councils – oct/nov 2014 fair treatment at work nationwide group staff union
TRANSCRIPT
NGSU Regional Councils – Oct/Nov 2014
Fair Treatment at WorkFair Treatment at Work
Nationwide Group Staff Union
NGSU Regional Councils – Oct/Nov 2014
AgendaAgenda
• Fair Treatment at Work
• Scope/Principles/Responsibilities
• ACAS Code
• FTAW in Practice
• Right to be Accompanied
• Dismissals
• Employment TribunalsFor information only – not legal advice!
NGSU Regional Councils – Oct/Nov 2014
Fair Treatment at WorkFair Treatment at Work
• Individual Representation– Key element of our member
proposition
• Recognition Agreement– Acknowledges our role in FTAW
• FTAW Policy– Sets out the principles that cover the
operation of disciplinary and grievance procedures
NGSU Regional Councils – Oct/Nov 2014
Scope of the FTAW PolicyScope of the FTAW Policy
• FTAW Policy– Disciplinary Policy– Improving Performance Policy
• FS Test Failure Provisions
– Probation Policy– Ill Health Capability Policy– Grievance– Harassment & Bullying
• Other Procedures– Rating appeals/Job evaluation/flexible
working/redundancy
NGSU Regional Councils – Oct/Nov 2014
FTAW PrinciplesFTAW Principles
• Operation of Policies– Fair, reasonable & sympathetic treatment– In accordance with Diversity & Inclusion
Policy– Make reasonable adjustments to
procedures– Provide employees with support– In resolving issues – managers and
employees must act reasonably– General Secretary informed if Rep is
facing disciplinary action
NGSU Regional Councils – Oct/Nov 2014
FTAW PrinciplesFTAW Principles
• Managing concerns about performance or conduct– Use policies to help achieve
required standards– Provide evidence before invited to a
formal hearing (at every stage)– Give consideration to finding
suitable alternative work
NGSU Regional Councils – Oct/Nov 2014
FTAW Principles FTAW Principles
• Formal Hearings– Right to be accompanied– Chaired by managers with training
or relevant experience– Dismissals not conducted by
immediate manager (except in probation)
– Appeals are heard by a more senior manager
NGSU Regional Councils – Oct/Nov 2014
FTAW Responsibilities FTAW Responsibilities
• Employees– Demonstrate good performance &
behaviours; report concerns; cooperate and support investigations
• Managers– Set clear standards; provide training and
support; deal with issues informally; take formal action if appropriate; allow team to raise concerns without fear of victimisation
• HR– Ensure FTAW principles are followed;
provide support to employees and managers; facilitate informal resolution
NGSU Regional Councils – Oct/Nov 2014
ACAS Code of PracticeACAS Code of Practice
• FTAW Policy follows the good practice set out in the ACAS Code
• ACAS Code – A Statutory Code– Not legally binding but the reference
of good practice for Employment Tribunals
– Minimum requirements in NI
• Covers Discipline and Grievance
NGSU Regional Councils – Oct/Nov 2014
FTAW in PracticeFTAW in Practice
• Disciplinary– 48 hours notice of hearing– Details of concerns and evidence– Level of Hearing– Right to Accompanied– Appropriate Chair– Right to mitigate and challenge – Outcome in writing– Right of Appeal
NGSU Regional Councils – Oct/Nov 2014
• Grievance– To raise concerns– Fair investigation – Formal meeting to discuss– Appropriate Chair– Right to be Accompanied – Outcome in writing– Modified procedure of ex-employees
FTAW in PracticeFTAW in Practice
NGSU Regional Councils – Oct/Nov 2014
Right To Be AccompaniedRight To Be Accompanied
• Statutory Rights– Disciplinary/Grievance
• Colleague or Trade Union Official• NGSU Rights of Representation
– Support before/during/after the hearing– Right to ask questions and speak on
behalf of member/summarise– Challenge evidence and proceedings
• Informal interventions– Feature of our relationship with NBS
NGSU Regional Councils – Oct/Nov 2014
SuspensionSuspension
• Not a formal sanction; penalty or inference of ‘guilt’– full pay & benefits
• Enables investigation to proceed and protects the individual and business
• Only senior HR managers can authorise– Should be limited and short period
• Despite this – there is reputational damage
NGSU Regional Councils – Oct/Nov 2014
Disciplinary OutcomesDisciplinary Outcomes
• No Action• Record of Informal Discussion• Written Warning• Final Written Warning• Action Short of Dismissal• Dismissal
– Summary dismissal– Procedural dismissal
• Resignation
NGSU Regional Councils – Oct/Nov 2014
DismissalsDismissals
• Fair Reasons to Dismiss– Conduct– Capability– Redundancy– Breach of Legal Requirement– Some Other Substantial Reason
(SOSR)• Frustration of contract – Imprisonment!
NGSU Regional Councils – Oct/Nov 2014
Unfair Reasons to DismissUnfair Reasons to Dismiss
• Can be automatically unfair if related to:– Maternity/pregnancy/discrimination– Requesting Flexible Working– Trade Union activity
• Industrial action of up to 12 weeks– Refusal to give up rights
• Rest breaks/WTD etc– Jury Service– Whistle blowing– Compulsory Retirement
• Unless objectively justified
NGSU Regional Councils – Oct/Nov 2014
Dismissals Dismissals
• Unfair dismissal– Reason is ‘unfair’
• Wrongful dismissal– Breach of contractual term
• Constructive dismissal– Employer’s Action breaches trust and
confidence– Can be the ‘last straw’– There must be a ‘dismissal’ – Employee should leave immediately to
avoid claim that action has been ‘accepted’
NGSU Regional Councils – Oct/Nov 2014
Employment TribunalsEmployment Tribunals
• Qualifying Period– Before 6 April 2012 normally one
year (and in Northern Ireland)– After 6 April 2012 normally two
years– Discrimination – no qualifying period
• Unfair Dismissal Claims– Must be made within 3 months
NGSU Regional Councils – Oct/Nov 2014
ET ProcessET Process
• Early Conciliation Process– Informal resolution via ACAS
• ET Fees– Claim fee (£160-£250)– Hearing fee (£230-£950)
• ET hearings have fallen– Down by 75%– Legal Challenge by UNISON
• NGSU Policy– Slater & Gordon rate as better than 50%
chance of success