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Page 1: Nguyen_Ted_Resume_Final

TED NGUYEN SH OWREEL: http://www.buidesigngroup.com/tednguyen/story.html

Spring, TX 77389 850.890.0632 [email protected] www.l inkedin.com/in/nguyented

PROF ILE

Multi-skilled professional with a superb track record of managing complex functional projects. Manage stakeholder expectations delivering valuable project objectives. Produce visual graphic illustrations for a variety of highly technical training media. Develop detailed visual graphics using state-of-the-art software programs and multimedia products. Extensive working knowledge in determining best methods for presentations and computer-based courses, as well as compiling and depicting data using various media, drawing instruments and electronic equipment. Expertise Includes:

eLearning Development | Curriculum Design | Graphic Design | Multimedia Presentations | Analytical Thinking

Complex Problem Solving | Digital Audio/Video Editing | Client Services | Communication

PROF ESSIONAL EXPERIENCE

Insight Global/CDK Global | Houston, TX |09/2014 - Present CURRICULUM DEVELOPER-MEDIA SPECIALIST CONTRACTOR Lead developer responsible for designing and developing technically accurate course from storyboard, scripts into instructionally sound training materials for Business Optimization Consulting to support the Parts Department Con sulting, Service Department Consulting, and Business Optimization University of CDK Global and of General Motors. These courses help Process Coaches, Dealer Managers, Service Managers to gain customer retention and loyalty. Worked with Vice President of Retail Solutions and Director of Learning Development to create and implement training solutions for the Business Optimization University. Managed and maintained training courses - converted the page turner courses to new dynamic hands on anytime courses. This includes: course scripts, coordinates with third party vendors for voice talent. Create marketing, promotional video and audio production.

Managed the production and release the course material. Insured proper quality eLearning product delivery. Developed twenty (12 to 15) minutes dynamic anytime courses in six months and continuing. Help with Business Optimization University LMS technical support and third party LMS vender.

Xerox/BP | Houston, TX | 11/2013 - 07/2014 LEARNING CONSULTANT-MEDIA SPECIALIST Led the creation and maintenance of eLearning offers within the learning architecture team for BP Upstream/Legal. Utilized various software programs to develop eLearning and multimedia deliverables. Collaborated to deliver the highest eLearning and training to clients. Proactively maintained and updated Flash eLearning course offerings ensuring that all work was SCORM 1.2 compliant. Created static graphics, process flows, communication icons and managed photo editing.

Developed and administrate with RISC VTA for tests, critiques, and evaluations.

Created training modules, developed input test modules and supported distant learning classroom lectures providing video and audio production.

Achieved 100% rating on projects delivered from project managers and stakeholders.

Quantum Reservoir Impact (QRI) | Houston, TX | 08/2011 - 03/2012 PRINCIPAL TECHNICAL ILLUSTRATOR (CONTRACT) Design highly technical images such as diagrams, maps, concept drawings, cross-sectional reservoirs, flow charts, simple and detailed graphs, for reservoir-related subject matter experts. Drew illustrations in half-views and cutaways from engineering files. Ability to create flow charts, diagrams and other illustrative tools.

Designed various technical illustrations used to develop comprehensive training presentations; assisted in the automation of training tools from textbook to an interactive, dynamic training platform.

MULTIMEDIA SPECIALIST | PROJECT MANAGEMENT SHOW

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T e d N g u y e n

850.890.0632 [email protected] www.l inkedin.com/in/nguyented

Page 2

Redrew and converted 200 archived oil imageries from 35mm slide to original jpegs or vector graphics format for database to create 17 training courses.

Developed formatting standards for training courses; created templates allowing for alignment and reduction of redundancies across all stakeholders.

Lockheed Martin Training Solutions, Inc | Panama City, FL | 10/2000 - 03/2011 Boeing Aerospace Operations | Panama City, FL | 05/1999 - 09/2000 McDonnell Douglas | Panama City, FL | 01/1995 - 04/1999

GRAPHIC DESIGNER/MULTIMEDIA SPECIALIST – F15C EAGLE/F22 RAPTOR USAF (CONTRACT)

Managed multimedia across various active duty Air Force and Air National Guard facilities. Worked with Air Force IT to install and update computer systems, manage CAT5-T1 networking, maintain high definition projectors, network cable crimping and installations and provide desktop support for squadron computers and audiovisual machines. Provided modeling, UV layout, texturing, animation, lighting and rendering for web, print and squadron kiosk videos. Troubleshot computer training, tested software malfunctions and helped with minor hardware malfunctions to prevent training interruptions.

Created graphics and presentations, designed letterheads, business cards, invoices, corporate identification cards, menus, newsletters, logo design, flyers, invitations and high volume graphic production.

Developed graphics for computer-based training, electronic testing and instructor-led multimedia presentations using 2D and 3D rendering for simulations and reenactment of mishaps; created 2D and 3D rendering cross-section of jets components as vector graphics for technical manuals, workbook and instructor guides.

Collaborated with fighter pilots to create interactive multimedia presentations to stimulate learning using standardized delivery conventions and advanced computer and programming tools.

Established detailed styles to standardize delivery of student training materials and programs; created style guides for use by instructors.

Recommended upgrade to move all users to same software to reduce compatibility issues; saved $10K in reduction of various update and licensing fees annually.

ED UCATION

Bachelor of Arts, Graphic Design - Florida State University, Tallahassee, FL

PROF ESSIONAL TRAINING

3D Studio Max, Software Advanced Techniques & Features

Air Force Records Management, General Awareness Training, Level 1

TECH NICAL

Adobe Production Suite | CorelDraw | Premiere Pro | FinalCut | Freehad | 3D StudioMax

Moodle VLE | Captivate | Articulate | Storyboard | Microsoft Suite

Flow Chart, Diagram & Illustrative Tool Creation

AWARD S F ROM LOCKH EED MARTIN

Praise Award, Above and Beyond Award

Praise Award, Employee of the Quarter

Praise Award, for Professionalism as Graphic/Illustrator

Praise Award, for ISO-9001 Third Party Certification