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Niagara County 2016-2018 CHA/CHIP Update 1
NYS 2016 Community Health Assessment and Improvement Plan
for the
Niagara County Department of Health
Daniel J. Stapleton, MBA
Public Health Director
Niagara County Department of Health
5467 Upper Mountain Road
Lockport, NY 14094
Hospital Partners
Niagara Falls
Memorial Medical
Center
Mt. St. Mary’s Hospital Eastern Niagara
Hospital
DeGraff Memorial Hospital
Patrick Bradley Fred Caso Carolyn Moore Kathleen Tompkins
(716) 278-4569 (716) 297-4800 (716) 514-5700 (716) 859-8728 [email protected] [email protected] [email protected] [email protected]
Niagara County 2016-2018 CHA/CHIP Update 2
Executive Summary
Prevention Agenda Priorities and Disparity
The Niagara County Department of Health has partnered with Niagara Falls Memorial Medical
Center, Mt. St. Mary’s Hospital, DeGraff Memorial Hospital and Eastern Niagara Hospital to prepare the
Community Health Assessment and Community Health Improvement Plan/Community Service Plans for
the 2016-2018 period. To support New York State in meeting its Prevention Agenda goals, Niagara
County has chosen New York State Prevention Agenda Priorities 1, Prevent Chronic Disease, and 2,
Promote Mental Health and Prevent Substance Abuse.
2013 Priority Area Update and Changes
For the 2013-2017 CHA/CHIP/CSP, Niagara County chose to work on Priorities 1, Prevent
Chronic Disease, and 2, Promote Healthy and Safe Environments. Under Priority 1, the Niagara County
Department of Health (NCDOH) set a goal to promote the use of evidence-based care to manage chronic
disease, seeking to increase by at least 5% the percentage of adults with chronic diseases who have taken
a course to learn how to manage their condition. Alongside Priority 1 was the targeted disparity of mental
hygiene. In order to reduce this disparity, the NCDOH sought to increase by at least 30, the number of
referrals from the Niagara County Mental Health Department and the Mental Health Association of
Niagara County for individuals with depression to participate in evidence-based workshops. For Priority
2, the goal was set to reduce falls among vulnerable populations in order to reduce hospitalizations in the
population aged 65+ by 10%.
During the data collection phase of the 2016-2018 period, emerging issues were identified and
considered as potential new priorities. The NCDOH met with hospital partners to review the 2013-2017
priority area progress in early 2016. The decision was made to retain ‘Prevent Chronic Disease’ and to
change the second priority from ‘Promote Health and Safe Environments’ to ‘Promote Mental Health and
Prevent Substance Abuse’.
Niagara County 2016-2018 CHA/CHIP Update 3
Emerging Issues
Preventing Chronic Disease remains a priority of the Niagara County Department of Health and
its hospital partners. Chronic disease continues to be recognized as a serious burden to quality of life for
Niagara County residents, and the promotion of disease screenings and self-management workshops will
continue for all partners through 2018. In recognition of the current climate surrounding substance abuse
and opioid related hospitalizations and deaths, Promoting Mental Health and Preventing Substance Abuse
was added to the 2016-2018 priorities for all partners in order to develop a comprehensive plan for
Niagara County to begin building a network of supportive services.
Review of Data
According to the 2016 County Health Rankings, Niagara County ranks 55 out of 62 New York
counties for overall health, 51 out of 62 for clinical care/preventative health, and 58 out of 62 for
mortality/premature death. According to 2015 SPARCS data, hospitalization rates for heart attacks and
diabetes have significantly worsened in Niagara County since 2012, in terms of both long and short-term
complications. 64.2% of Niagara County adults are overweight or obese, and 8.1% of the population has
physician-diagnosed diabetes (BRFSS, 2014). The mortality rate due to coronary heart disease is 165.7
per 100,000, and Niagara County has a high rate of emergency room visits due to hypertension and heart
failure. The prevalence of hypertension in the county is 27.1% (55.7% in the Medicare population) and
the prevalence of hyperlipidemia is 30.3% (47.1% in the Medicare population).
In Niagara County, there are 116.6 hospitalizations per 10,000 residents 18+ each year that are
related to mental health (SPARCS, 2016). 16.7% of the Medicare population has physician-diagnosed
depression (BRFSS, 2014). Niagara County has an extreme shortage of mental health providers;
currently, there are 99 providers per 100,000 residents (County Health Rankings, 2016). Substance abuse
data from the Centers for Disease Prevention and Control shows 16.6 deaths per 100,000 residents due to
drug intoxication (CDC, 2014). Opioids are responsible for a surge in both ER and inpatient
Niagara County 2016-2018 CHA/CHIP Update 4
hospitalizations: annually there are 177.4 visits per 100,000 residents through the ER, and 350.6 inpatient
admissions per 100,000 residents for opiate related incidents (SPARCS, 2016).
Roles of Partners
NCDOH has engaged with leadership from each of the four local hospitals: Niagara Falls
Memorial Medical Center, Mt. St. Mary’s Hospital, Eastern Niagara Hospital and DeGraff Memorial
Hospital. Each organization has been present at all stages of planning, data collection and analysis.
Membership of the Community Health Assessment workgroup can be found at the end of this document,
in Appendix 1. The selection of the 2016-2018 priorities was a collaborative effort, facilitated by the P2
Collaborative of Western New York. Following the survey and community conversation process, a
community-wide key stakeholder meeting was convened in where information gathered was reviewed.
Broad Community Engagement
The community stakeholder meeting successfully brought together partners from key
organizations working in Niagara County to review current initiatives and programs that support the two
selected priority areas. This meeting engaged a broad spectrum of partners who hold vested interests in
chronic disease prevention or mental health/substance abuse prevention/awareness. A list of participating
partners can be found at the end of this document, in Appendix 2.
During this meeting, community leaders heard from the CHA workgroup and the P2
Collaborative regarding the current climate of population health. Data was shared, and the group was
apprised to the Department’s plans to pursue chronic disease and mental health/substance abuse as 2016-
2018 priorities. Breakout sessions were held, and each organization had the opportunity to share their
experiences and their objectives under these priorities. This information was gathered and has been used
to develop the activities that follow in this report. The NCDOH and partner hospitals plan to continue to
meet with these partners as program implementation begins, utilizing their resources and programs to
support the Prevention Agenda work.
Niagara County 2016-2018 CHA/CHIP Update 5
Interventions, Strategies and Activities
For Priority Area #1, Preventing Chronic Disease, the goal of the Niagara County Department of
Health is to promote the use of evidence-based care to manage chronic disease. The objective is to
increase, by at least 5%, the number of adults with chronic disease who have taken a course or class to
learn how to manage their condition. The activities in this plan include data surveillance and education to
all nursing staff, promotion of evidence-based programs at a variety of sites throughout the county,
collaboration with outside agencies to increase referrals, and constructing a working relationship between
our health department and the Department of Mental Health to address the chosen disparity of mental
hygiene. For this priority area, capacity building between the health department and primary care
physicians will be instrumental for the 2017/2018 plan’s success.
For Priority Area #2, Promote Mental Health and Prevent Substance Abuse, the goal will be to
Promote Mental, Emotional and Behavioral Health (MEB). The objective is to increase MEB community
stakeholder involvement by 10% by 12/2018. The activities in this plan include data surveillance and
information sharing, capacity building among mental health partners, becoming involved in mental health
and substance abuse focused coalitions, planning for training department staff in Mental Health First Aid
and Naloxone administration, and promoting a widespread education and media campaign.
Tracking and Impact Evaluation
The Public Health Educator will work closely with the Director of Nursing to monitor progress
on CHIP activities on a monthly basis. Reports from evidence-based workshops will be analyzed on a
quarterly basis to gauge resident participation. Meetings between Department of Health and Department
of Mental Health key staff will occur on a quarterly basis to discuss progress of current interventions and
to facilitate planning for future initiatives. Evaluation of staff time will allow for tracking of personnel
time spent in each priority area at the end of each quarter.
Niagara County 2016-2018 CHA/CHIP Update 6
Report
Population
According to the U.S. Census Bureau for Niagara County 2015 American Community Survey,
the estimated population of Niagara County is 212,652, which shows a 1.8% decrease from the previous
2010 Census. The county is considered to be 75% urban and 25% rural. In regard to race alone, or in
combination with one or more other races, 88.1% of residents are Caucasian, 7.2% are Black, 1.1%
American Indian, 1.1% Asian, and 2.4% from two or more races. 2.8% of the population is Hispanic or
Latino of any race. Per capita income is $26,710 and 13.4% of families are living below the Federal
Poverty Line (US Census, 2015). According to Community Health Rankings, 10% of the population of
Niagara County remains uninsured. 32,949 residents received Medicare, (elderly 65+ and disabled), and
36,451 received Medicaid. The ratio of residents to primary care providers is 2,300: 1 (County Health
Rankings, 2016).
New York Counties: Rate of Uninsured Individuals
(County Health Rankings, 2016)
Niagara County 2016-2018 CHA/CHIP Update 7
Leading Causes of Death
Life expectancy in Niagara County is lower for both males and females than the national
averages. Life expectancy for females is 79.9 years, and 75.3 years for males (Institute for Health Metrics
and Evaluation, 2015).
According to the Office of Vital Statistics, the leading causes of death in Niagara County are
heart disease, cancer, chronic lower respiratory diseases, stroke and unintentional injuries. Rates of death
from 2014 can be seen below (Vital Statistics, 2016).
Niagara County Health Rankings
The 2016 University of Wisconsin’s Mobilizing Action Toward Community Health
(M.A.T.C.H.) County Health Rankings place Niagara County at 55 out of 62 counties in New York State
based on health outcomes, health factors, clinical care, social and economic factors and physical
environment. The County Health Rankings and Road Map program is collaboration between the Robert
Woods Johnson Foundation and the University of Wisconsin Population Health Institute. The program
shows the rank of nearly every county in the United States and looks at a variety of measures that affect
health.
Niagara County 2016-2018 CHA/CHIP Update 8
Chronic Disease
Niagara County continues to have a high incidence and mortality of cardiovascular disease and
diseases of the heart. Cardiovascular disease is the leading cause of death in Niagara County. The
morality rate from cardiovascular disease is 376.1 over per 100,000 residents (Vital Statistics, 2014).
Niagara County is 2nd in the Western New York region for premature death due to cardiovascular illness.
The mortality rate in Niagara County is well above the NYS average.
The age-adjusted rate of heart-attack related hospitalization is also on the rise, per the most
current SPARCS data. The most current rate of 23.4 hospitalizations per 10,000 residents is well above
the threshold of 14.0 set by the NYS Prevention agenda.
Niagara County 2016-2018 CHA/CHIP Update 9
Niagara County 2016-2018 CHA/CHIP Update 10
Hypertension rates have shown a decline in the last 5 years, however, rates still remain
higher in Niagara County when compared to New York State as a whole. Hypertension is
recognized as a co-morbid condition for cardiovascular disease, cerebrovascular disease and
diabetes, among others.
According to the Prevention Quality Indicators, hospital admission rates for circulatory disease in
the zip codes of the City of Niagara Falls, are among some of the worst in the state. The admission rate
for African Americans regarding all circulatory concerns is 412% of the expected rates, and for
Caucasians the rate is 141% of the expected rate.
According to American Diabetes Association projections, 1 in 3 Americans will develop diabetes
in their lifetime. The risk factors for diabetes include both characteristics that cannot be modified (race,
ethnicity, family history and age) as well as behavioral characteristics that can be modified (physical
activity, nutritional habits and weight management). An estimated 1.5 million adult New Yorkers have
been diagnosed with diabetes. Diabetes is more prevalent in adults who are overweight/obese. As
previously mentioned, 64.2% of Niagara County residents are overweight or obese. Obesity is a serious
health concern for children and adolescents. According to the Centers for Disease Control and Prevention,
obese children and adolescents are more likely to become obese as adults. Obese and overweight youth
are more likely to have risk factors associated with cardiovascular diseases, such as high blood pressure,
Niagara County 2016-2018 CHA/CHIP Update 11
high cholesterol, and Type 2 diabetes. Niagara County has one of the highest rates of overweight/obese
adolescent populations in New York State. 42% of Niagara County middle and high school students have
a weight that is considered overweight or obese (Healthy Communities Institute, 2015).
Type 2 diabetes is a significant concern in Niagara County. 8.1% of Niagara County residents
have been diagnosed with Type-2 diabetes (BRFSS, 2014). The age-adjusted death rate due to diabetes
complications is 25.4 death per 100,00 residents, which is in the bottom quartile compared to all NYS
counties. Death rates due to diabetes are higher in males versus females. Despite prevention efforts, these
rates continue to climb across Niagara County.
Niagara County 2016-2018 CHA/CHIP Update 12
Chronic disease is of particular concern in the Medicare population; there are high rates of
hospital utilization for cardiovascular disease, diabetes, asthma and COPD in this population.
Hospitalization rates for asthma and COPD in the Medicare population have both risen since 2014,
currently at 6.1% and 14.8% respectively.
BRFSS data indicates that rates of binge drinking, smoking and opiate use are on the rise in
Niagara County. 10.9% of adults in Niagara County reported poor mental health in the past 30 days, with
the greater percentage being females with income levels below $24,000 and between the ages of 45-54.
18.7% of adults report binge drinking; excessive alcohol consumption is a major contributing factor to
cirrhosis and liver disease. 21.7% of the adult population are smokers, contributing to the high incidence
of chronic lower lung disease, asthma and lung cancer.
Data indicating the significance of the opiate crisis in Niagara County is still being analyzed.
Through the end of 2013, the age-adjusted rate of death from opioids was 7.3 per 100,000 residents.
Niagara County 2016-2018 CHA/CHIP Update 13
Opioid abuse also accounted for 34.2 ER visits per 10,000 adults, as well as 177.4 hospital admissions per
100,000 residents (SPARCS, 2014). Current events and reporting from local municipalities indicate that
the opiate problem is trending upward in Niagara County, and these figures are anticipated to climb.
There is a recognized shortage of mental health providers in Niagara County, with only 99
providers per 100,000 residents (County Health Rankings, 2016). Rates of inpatient hospitalization for
adults and children in Niagara County are significantly higher than the NY State average. Niagara County
also has the 2nd highest rate of hospitalization due to suicide attempt in the Western Region. Depression is
a concern in the over-65 population, with 16.7% of Niagara County residents currently diagnosed with
depression.
Niagara County 2016-2018 CHA/CHIP Update 14
Selected Prevention Agenda Priorities: Results of 2016 Survey
Community Health Assessment surveys were distributed across Niagara County between March
and May 2016. In total, 2,111 surveys were completed by Niagara County residents. The questions were
designed to poll the public about their perceptions of health and health care, and to provide direction to
the CHA workgroup regarding the selection of priority areas. The results are as follows:
Niagara County 2016-2018 CHA/CHIP Update 15
Niagara County 2016-2018 CHA/CHIP Update 16
In addition to the survey process, focus groups were held throughout Niagara County to further
understand the needs of the population as it pertains to health and healthy communities. Focus groups
were held between May and July 2016, at nine locations including churches, food pantries, hospitals and
community/senior centers. These focus groups were hosted by the Niagara County Department of Health
and the local hospitals, and were facilitated by the P2 Collaborative of WNY. Summaries of the answers
provided follow:
Niagara County 2016-2018 CHA/CHIP Update 17
Niagara County 2016-2018 CHA/CHIP Update 18
Community Engagement Process
The Niagara County Department of Health partnered with the four local hospitals of the county,
and worked alongside the P2 Collaborative of WNY to develop a brief, yet comprehensive, community
health survey. In addition to the structured questions, an open-ended question was added to the survey to
collect anecdotal information directly from the respondents. The survey was designed in the Survey
Monkey tool, and a QR code was fabricated in order to optimize mobile use. The Public Health Director
composed a press release that was sent to all media outlets once the survey was ready for release to the
public. Survey links were provided on the Facebook pages of the Niagara County Department of Health,
and the partnering hospitals. Emails with the survey link were distributed through a variety of channels.
Division Directors and the Public Health Educator directed staff to take survey flyers to the community as
part of the daily activities such as clinics, home visits and health fairs. Surveys were made available at
congregate meal sites throughout the county, and at some local churches.
The hospitals and the Niagara County Department of Health were in agreement to use community
focus groups as another means of gathering information for the Community Health Improvement Plan.
The Public Health Educator worked closely with facilitators from the P2 Collaborative to execute focus
groups in a variety of settings. The four hospitals also held their own focus groups with coordination
assistance from P2. These focus groups, or community conversations, were strategically planned to
engage residents of Niagara County from varying demographics and geographic areas.
As previously mentioned, key stakeholders from organizations that support the work of the
Niagara County Department of Health and the NYS Prevention agenda were invited to an informational
meeting and discussion on August 4, 2016. At this meeting, these stakeholders were apprised to the
results of the CHA survey from the Public Health Educator and the Population Health Manager of the P2
Collaborative. During breakout sessions, each organization had the opportunity to share their experiences
and their objectives under the selected priorities. This information was gathered and has been used to
Niagara County 2016-2018 CHA/CHIP Update 19
develop the activities that were written into the Community Health Improvement Plan. This meeting also
allowed for partners to discuss coalitions that they are a part of, and provided the opportunity for capacity
building to strengthen these existing coalitions.
Priority Area Goals and Objectives
The Community Health Improvement Plan of the Niagara County Department of Health, and the
Community Service Plans of Niagara Falls Memorial Medical Center, Eastern Niagara Hospital, DeGraff
Memorial Hospital and Mt. St. Mary’s Hospital follow this report. For each of the two priority areas,
these plans will detail how each organization intends to address the health issue, and will identify the
resources that will be committed to address the need.
Maintaining Engagement with Stakeholders
In order to maintain engagement with local partners over the next three years, the Niagara County
Department of Health will remain involved in a variety of community-based coalitions and collaboratives
that are addressing health disparities as they relate to the two chosen priority areas. Staff from the
Niagara County Department of Health lead the Diabetes Coalition of Niagara and Orleans Counties, a
coalition that meets monthly and includes leadership from local hospitals, certified diabetes educators, the
P2 Collaborative, pharmaceutical companies (NovoNordisk and Sanofi), Native American Community
Services, pharmacists, the Cornell Cooperative Extension and the American Diabetes Association. The
Public Health Director meets with the Leadership Council of the Creating a Healthier Niagara Falls
Collaborative on a quarterly basis. The Collaborative focuses on addressing social and economic
disparities within the City of Niagara Falls in an effort to promote health equity. Nursing staff attend
monthly meetings of the Community Health Alliance of North Tonawanda and Project Runway,
cooperative groups that meet to discuss substance abuse in Niagara County communities and to plan
initiatives aimed at raising awareness and providing community-wide education. The health department
will maintain a close relationship with the Niagara County Office for the Aging in order to support our
Niagara County 2016-2018 CHA/CHIP Update 20
evidence based programs, Diabetes Prevention Program, Chronic Disease Self-Management Program and
Diabetes Self-Management Program.
The Niagara County Department of Health plans to give great priority to capacity building as it
relates to mental health and substance abuse issues. Regular meetings with the Niagara County
Department of Mental Health will take place over the next three years, to allow for communication
between both departments regarding the scope of work in the community. Staff from the Niagara County
Department of Health will engage with mental health providers and school counselors through the
Community Network of Care meetings, which take place quarterly. The Public Health Director will
continue to engage with the Niagara County Legislature as they develop an Opiate Task Force. The
Niagara County Department of Health and all four Niagara County hospitals have committed to meet on a
quarterly basis to maintain collaboration on our prevention agenda priorities.
As the activities of the Community Health Improvement Plan are implemented, the Public Health
Educator and the Director of Nursing will closely monitor the impact of the interventions and make
revisions to the plan as necessary.
Dissemination of Plan
Plans to inform the community of the results of the Community Health Assessment Executive
Summary and the Community Health Improvement Plan will be directed by the Public Health Director in
2017 upon New York State Department of Health approval. A press release will be distributed to local
media outlets, and will be shared on the Department’s social media pages. Copies of the Community
Health Assessment Executive Report and Community Health Improvement Plan will be given to the
members of the Board of Health, and all division directors within the Department of Health. The plan
will also be shared with the leadership of the Niagara County Office for the Aging and the Niagara
County Department of Mental Health. The Community Health Assessment Executive Report and the
Community Health Improvement Plan will be available for public access on the Niagara County
Niagara County 2016-2018 CHA/CHIP Update 21
Department of Health website. Local hospitals will be encouraged to provide this information on the
respective websites as well.
Acknowledgement
The Community Health Assessment Report and Community Health Improvement Plan were
written by the Public Health Educator from the Niagara County Department of Health. Many of the data
sources encompass various years and methods of reporting, however, the most current data available at
the time was used. The Niagara County Department of Health would like to acknowledge the P2
Collaborative of WNY for their assistance in the organization and facilitation of the Community Health
Improvement Plan group.
Niagara County 2016-2018 CHA/CHIP Update 22
Niagara County Department of Health
Priority Area #1
Preventing Chronic Disease
Disparity: Mental Hygiene
Focus
Area Goal Objective Activities
Partner
Responsible
Chronic
Disease
Promote
use of
evidence-
based care
to manage
chronic
disease
By December 31, 2018,
increase by 5% the
percentage of adults
with arthritis, asthma,
cardiovascular disease,
or diabetes who have
taken a course or class
to learn how to manage
their condition.
Reduce disparity: By December 31, 2018,
increase, by 5%, the
number of individuals
with depression who
participate in a
CDSMP, DSMP or
DPP program
workshop.
1. Educate nursing staff
regarding recent studies and
data on chronic disease.
2. Increase number of
participants completing
diabetes prevention program
(DPP) by 5% by 12/31/2018.
3. Increase number of
participants completing the
chronic disease self-
management program
(CDSMP) by 5% by
12/31/2018.
4. Increase number of
participants completing the
diabetes self-management
program (DSMP) by 5% by
12/31/2018.
5. Conduct outreach to 3
primary care providers and
offices to inform of program
offerings, and to coordinate a
system for referrals into
DPP/CDSMP/DSMP by
12/17.
1. NCDOH -
educates
Nursing Staff
2. NCDOH -
promotes and
schedules
classes
3. NCDOH -
promotes and
schedules
classes
4. NCDOH -
promotes and
schedules
classes
5. NCDOH-
provides
academic
detailing for
DSMP &
CDSMP
American
Diabetes
Assoc.-provides
academic
detailing for the
DPP.
Niagara County 2016-2018 CHA/CHIP Update 23
6. Conduct outreach to 3
additional primary care
providers and offices to
inform of program offerings,
and to coordinate a system
for referrals into
DPP/CDSMP/DSMP by
12/18.
7. Conduct CDSMP/DSMP
outreach and provision to
four community / senior
centers each year.
8. Continuously revise and
implement promotional plan.
9. Reconvene with Niagara
County Hospital’s Discharge
Coordinators to remind them
of NCDOH evidence-based
programs and to encourage
referrals to prevent re-
hospitalizations by 3/17.
10. Continue using depression
educational materials and a
depression screening tool to
use at Health Assessment
Clinics (HAC) to identify
patients with depression
through 12/18.
6. NCDOH -
provides
academic
detailing for
DSMP &
CDSMP.
American
Diabetes
Assoc.-provides
academic
detailing for the
DPP
7. NCDOH-
provides
workshops
NC Office for
the Aging-
provides
financial
support for
administering
programs,
printing of
promotional
materials,
scheduling
individuals into
classes.
8. NCDOH-
creates plan
9. NCDOH-
initiate meeting.
Hospitals-
provide
brochures to
patients upon
hospital
discharge.
10. NCDOH -
distributes
educational
materials and
screening tool.
Refer patients as
needed.
Niagara County
Dept. of Mental
Niagara County 2016-2018 CHA/CHIP Update 24
11. Reconvene with Niagara
County Mental Health,
Mental Health Association of
Niagara County, and other
local mental health offices to
re-educate and encourage
referrals to NCDOH
evidence-based programs for
individuals with depression
by 3/17.
12. Re-educate Nursing Division
staff to refer all individuals
that screen positive for
depression to the appropriate
mental health professional by
3/17
13. Offer depression screening
as part of a health assessment
at 6 senior nutrition sites by
12/17.
14. Offer depression screening
as part of a health assessment
at 6 senior nutrition sites by
12/18.
15. Offer provision of one
CDSMP, DSMP or DPP
program at each NC hospital
by 12/17.
Health &
Substance
Abuse
(NCDMH) -
recommend and
provide
educational
materials.
11. NCDOH -
re-educate
nursing staff.
NCDMH - refer
patients to
evidence based
programs.
The Mental
Health
Association
(MHANC) -
refer patients to
evidence based
programs.
12. NCDOH -
provide
education.
13. NCDOH -
provide
screening.
14. NCDOH -
provide
screening.
15. NCDOH-
provide
workshop
Hospitals - host
and promote
program at their
facility.
Niagara County 2016-2018 CHA/CHIP Update 25
Niagara County Department of Health
Priority Area #2
Promote Mental Health and Prevent Substance Abuse
Focus
Area
Goal Objective Activities/Interventions Partner
Responsible
Promote
Mental
Health and
Prevent
Substance
Abuse
Promote
Mental,
Emotional and
Behavioral
Health (MEB)
Increase the percent
of employees
trained in trauma-
informed approach
by 35% by
December 2018
Offer information
on and referral to
available Mental
Health services to
100% of individuals
who have positive
depression screens.
1. Train 100% of Nursing
Division Staff in Mental
Health First Aid certification
by 12/17
2. Train 10% of remaining
Health Department staff in
Mental Health First Aid
certification by 12/18
3. Complete depression
screenings on 80% of
patients attending Health
Assessment Clinics
throughout Niagara County
through 12/2018
4. Train Nursing Division staff
on available mental health
services in Niagara County
to allow for facilitation of
patient referrals by 6/2017.
1. NCDOH -
coordinate
training.
The Mental
Health
Association in
Niagara County
(MHANC) -
provide
training.
2. NCDOH -
coordinate
training.
MHANC -
provide
training.
3. NCDOH -
provide
screening, refer
as needed to
appropriate
services.
4. NCDOH -
coordinate
training.
Niagara County
Dept. of Mental
Health &
Substance
Abuse
(NCDMH) -
provide
training.
MHANC -
provide
training.
Niagara County 2016-2018 CHA/CHIP Update 26
Prevent
Substance
Abuse
Promote harm
reduction and
increase the number
of Nursing Division
professionals
participating in
Narcan training.
Increase the number
of public awareness,
outreach and
educational efforts
to change attitudes,
beliefs and norms
towards excessive
alcohol and
prescription opiate
use.
1. Offer voluntary harm
reduction training to all
Nursing Division Clinic
Staff in the delivery of
Narcan by 9/17
2. Provide outreach and
education at 6 community
centers or educational
settings regarding the
current climate of the opioid
crisis by 12/18
3. Provide mental health
educational materials and
pamphlets detailing services
available in Niagara County
at 100% of health
assessment clinics and
health fairs in which
NCDOH participates in
through 12/18
4. Create a survey tool to
distribute through social
media regarding the
community’s knowledge and
use of illicit substances by
12/17
5. Use survey to develop
educational materials to
discourage substance abuse;
distribute educational
materials at 100% of health
fairs in which NCDOH
participates through 12/18
1. NCDOH -
coordinate
training.
Evergreen
Health Services
- provide
training.
2. NCDOH -
coordinate and
provide
outreach.
3. NCDOH -
distribute
materials.
NCDMH -
recommend and
provide
materials.
MHANC -
recommend and
provide
materials.
4. NCDOH -
build and
disseminate
tool.
NCDMH -
advise on
content of
survey tool.
5. NCDOH -
distribute
materials.
NCDMH -
advise on
content of
educational
materials and
provide if able.
Niagara County 2016-2018 CHA/CHIP Update 27
6. Plan and execute a
educational session of local
television show, Health
Scope, where substance
abuse and mental health
professionals will be guests
by 6/18
NCDOH - Plan
and host MH
professionals as
guests on
NCDOH's
television
program Health
Scope.
NCDMH-
appear as guest
on TV program
LCTV - allow
access to
station and air
taped show.
Strengthen
Infrastructure
Support integration
of MEB health
within chronic
disease prevention
strategies
Increase MEB
stakeholder
involvement across
all initiatives by
10%
1. Make MEB resources and
educational materials
available on the resource
tables at 75% of chronic
disease workshops held in
Niagara County through
12/18
2. Increase MEB community
stakeholder involvement in
public health initiative by
holding quarterly planning
meetings through 12/18.
3. Initiate NCDOH Nursing
staff attendance of
meetings/coalitions related
to Mental Health/Substance
Abuse by 12/18
1. NCDOH -
stock materials
on resource
tables
2. NCDOH -
host meetings
NCDMH -
attend meetings
MHANC -
attend meetings
3. NCDOH –
engage in
coalitions
Community
Organizations
that target
Substance
Abuse -
All above to
engage in
coalitions to
understand
problems and
work toward
solutions.
Niagara County 2016-2018 CHA/CHIP Update 28
Eastern Niagara Hospital
Priority/Focus Area #1:
Prevent Chronic Disease/Increase access to high quality chronic disease preventive care and management in clinical and community settings/Promote use of evidence-based care to manage chronic diseases
Goal: Increase cardiovascular screening and education in eastern Niagara County from 2016-2018.
Disparity: Women, including the medically underserved population in Niagara County
DSRIP MCC PPS Project Alignment: Project 3.b.i. – Support implementation of evidence-based best practices for disease management in medical practices for adults with cardiovascular disease.
Outcome/
Objective
Interventions/Strategies/
Activities
Process
Measures
Partner Role &
Resources
Does action
address
disparity
1. Increase the
percentage of
screenings for
cardiovascular disease
at annual physical
exams. Increase the
percentage of women
screened at annual
OBGYN appointment or
primary care visits at
Eastern Niagara Family
Medicine,
Patients presenting for annual
physicals will have the option of
completing cardiovascular self-
assessments.
Upon completion of the self-
assessment, providers will
review the findings and conduct
assessments to determine if the
patient is at risk.
Educational materials will be
provided to patients, in addition
to referrals as needed.
Managers of the participating
facilities will monitor the
initiatives at group meetings and
determine if adjustments need to
be made in the processes to
become more effective.
Implement
cardiovascular
disease
screening
activities at
Eastern Niagara
Family Medicine
clinic and at
participating
OBGYN offices
in order to
increase the
current baseline
of women
screened.
Eastern Niagara
Hospital
Cardiologists and
the Department of
Cardiac Services
will provide
leadership and staff
support.
The Director of
Cardiac Services,
Director of
Education and
Community
Relations Director
will work
collaboratively to
develop and
enhance
educational
materials and
screening
materials.
Yes – The
physician
offices and
clinics
participating
in this
initiative have
a high
percentage of
women who
are covered by
Medicaid
plans.
2. The collaborative
team will implement a
schedule of community
education programs,
featuring topics
presented by
cardiologists and
specialists, as well as
screening events for the
public.
Guest speakers who are experts
on cardiovascular disease and
its risk factors will present at
these events.
Conduct a
minimum of two
events annually
in the ENH
service area of
Niagara County
from 2017-2018.
The ENH
Community
Relations
Department will
provide leadership
and staff support.
Yes – events
are open to
all.
Niagara County 2016-2018 CHA/CHIP Update 29
3. Provide outreach and
chronic disease
screening and education
programs targeting the
eastern Niagara County
residents.
Offer chronic disease screening
and education for at risk
populations in eastern Niagara
County communities. Include
chronic disease and mental
health educational materials.
Host Chronic Disease Self-
Management Programs on an
ongoing basis in partnership
with the Niagara County
Department of Health.
Collaborate with affiliate
DeGraff Memorial Hospital –
Kaleida Health to seek
opportunities to jointly sponsor
screening events and
educational programs in the
ENH service area
Educate public
in chronic
disease
identification
and self-
management
through at least
two public events
annually in
2017-2018.
Eastern Niagara
Hospital will
provide leadership
and staff support to
implement
initiatives.
Niagara County
Department of
Health is the
provider of Chronic
Disease Self-
Management
Programs.
Yes- events
are open to
the public.
Niagara
County’s
mental health
disparity is
addressed
through the
distribution of
mental health
educational
materials at
all events.
Niagara County 2016-2018 CHA/CHIP Update 30
Eastern Niagara Hospital
Priority/Focus Area #2: Promote Mental Health and Prevent Substance Abuse/Promote Mental, Emotional, and Behavioral Well-Being/Strengthen Infrastructure
Goal: Increase the mental, emotional, and behavioral health, including substance abuse programs and referrals for providers and patients of Eastern Niagara Hospital in Niagara County from 2016 to 2018.
Disparity: Mental health population
DSRIP MCC PPS Project Alignment: Project 4.a.i. – Promote mental, emotional and behavioral well-being in communities.
Outcome
Objective
Interventions/
Strategies/
Activities – ongoing 2016-2018
Process
Measures
Resources –
Eastern
Niagara
Hospital and
Partners
Will action
address
disparity
1.Promote mental,
emotional and
behavioral health
through provider
awareness and
knowledge of
mental health
conditions and
substance abuse;
and available
referral resources.
Promote the available mental health
and substance abuse resources in the
community. Identify additional
sources and create a referral database
for use by ENH ED and discharge
planning staff. Educate staff in its use.
Develop and enhance partnerships
with community mental health
providers, substance abuse agencies
and affiliates at DeGraff Memorial
Hospital – Kaleida Health. Host a
minimum of two educational programs
for ENH staff.
Provide mental health educational
materials at health fairs and
community events in the eastern
Niagara County region.
Expand access to services at ENH’s
alcohol and chemical dependence
treatment program – Reflections
Recovery Center.
Provide substance abuse prevention
and management education materials
at health fairs and community events
in the eastern Niagara County region.
Increase the
awareness and
knowledge of
all ENH staff in
mental health
conditions and
substance
abuse; and
available
referral
resources
during 2016-
2018.
Eastern
Niagara
Hospital will
provide
leadership and
staff support to
implement
initiatives.
ENH will
partner with
its affiliate
DeGraff
Memorial
Hospital and
other
providers in
the region,
including the
Niagara
county
Department of
Health and P2
Collaborative
on initiatives
whenever
possible.
Yes –
addresses
needs of
mental health
population
Niagara County 2016-2018 CHA/CHIP Update 31
Degraff Memorial Hospital/Kaleida
Erie County and Niagara County NYS Prevention Agenda Priority/Focus Area/Goal: Prevent Chronic Disease/Increase access to high quality chronic disease preventive care and management in clinical and community settings/Promote use of evidence-based care to manage chronic diseases Kaleida Health Goal: Increase cardiovascular screening and education in Erie and Niagara counties from 2016 to 2018. Disparity: Women including medically underserved; mental health population in Niagara County DSRIP MCC PPS Project Alignment: Project 3.b.i. – Support implementation of evidence-based best practices for disease management in medical practices for adults with cardiovascular disease. Outcome Objective
Interventions/ Strategies/ Activities – ongoing 2016-2018
Process Measures
Resources – Kaleida Health and Partners
Will action address disparity
1. Through evidence-based HeartCaring® and Spirit of Women® program, increase the percentage of women screened for cardiovascular disease at their annual GYN visit at Kaleida Health’s OB-GYN Centers Erie County Buffalo – West Side and East Side locations Hamburg Lancaster Niagara County Lockport
1.a. Patients presenting for annual GYN exam asked to complete Heart Caring cardiovascular self-assessment and give to provider in exam room. 1.b. Providers review self-assessment and based on evidence-based criteria, conduct additional Heart Caring® assessment to determine if patient is at risk or high risk. Provider documents in EMR. Educational materials and referral information provided to at risk and high risk patients. 1.c. Spirit of Women® - All screening participants receive sign-up cards and educational materials available in waiting room. 1.e. Clinic managers assure that providers are certified as HeartCaring® providers. Training module offered to non-certified providers. 1.f. Clinic managers address initiative at team meetings and offer staff incentives to increase patient participation rate.
Implement cardiovascular disease screening activities at five OB-GYN Centers to increase current baseline of 35% of women screened (of estimated 2,900 patients receiving annual GYN exam) to 45% by end of 2017 and 60% by end of 2018.
Women & Children’s Hospital of Buffalo and DeGraff Memorial Hospital - provide leadership and staff support.
HeartCaring® - national evidence-based program focusing on cardiovascular prevention through screening and education to support lifestyle changes.
Spirit of Women® - offers females a support system to nurture a healthy lifestyle through entertaining and interactive educational events.
Yes – In 2015, 73% of patient visits at WCHOB’s OB-GYN clinics were reimbursed by Medicaid
Niagara County 2016-2018 CHA/CHIP Update 32
2. Host Heart to Heart public education events at Kaleida Health locations in Erie and Niagara counties
2.a. Recruit guest speakers who are experts on cardiovascular disease and its risk factors and host Heart to Heart public education events. 2.b. Promote events and send invites to HeartCaring® and Spirit of Women® members, and others to recruit attendees.
Conduct 2-3 events annually in Erie and Niagara counties through 2018.
Kaleida Health marketing department will provide leadership and staff support.
Buffalo General Medical Center/Gates Vascular Institute, and physician groups including General Physician, PC will be a resource for physicians and other clinical providers to support the program and participate as guest speakers.
Yes – events are open to all.
3. Provide outreach and chronic disease screening and education programs targeting Niagara County residents.
3.a. Provide chronic disease screening and education targeting at risk populations at Niagara County community and/or business events annually. Include chronic disease and mental health educational materials 3.b. Host Chronic Disease Self-Management Programs annually in partnership with the Niagara County Department of Health. Promote to patients at DeGraff and members of the DeGraff McLaughlin Center for Senior Wellness.
Educate public in chronic disease identification and self-management through 4-5 community/business events annually and 1-2 Chronic Disease Self-Management Programs annually through 2018.
Kaleida Health’s DeGraff Memorial Hospital will provide leadership and staff support to implement initiatives.
Niagara County Department of Health – provides the Chronic Disease Self-Management Program.
Yes- events are open to all. Niagara County’s mental health disparity is addressed through the inclusion of mental health educational materials at events.
Niagara County 2016-2018 CHA/CHIP Update 33
Degraff Memorial Hospital/Kaleida
Niagara County NYS Prevention Agenda Priority/Focus Area/Goal: Promote Mental Health and Prevent Substance Abuse/Promote Mental, Emotional, and Behavioral Well-Being/Strengthen Infrastructure Kaleida Health Goal: Increase the mental, emotional, and behavioral health including substance abuse referral resources available for providers and patients at DeGraff Memorial Hospital in Niagara County from 2016 to 2018. Disparity: Mental health population DSRIP MCC PPS Project Alignment: Project 4.a.i. – Promote mental, emotional and behavioral well-being in communities.
Outcome Objective
Interventions/ Strategies/ Activities – ongoing 2016-2018
Process Measures
Resources – Kaleida Health and Partners
Will action address disparity
1.Promote mental, emotional and behavioral health through provider awareness and knowledge of mental health conditions and substance abuse; and available referral resources.
1.a. Identify available community mental health and substance abuse resources and create a referral database for use by DeGraff emergency room and discharge planning staff. Educate staff in its use.
1.b. Develop partnerships with community mental health and substance abuse agencies and host 3-4 agency-specific, interactive mini-workshops annually for DeGraff staff.
1.c Host 2-3 Mental Health First Aid Certification classes annually for staff and others through the P2 Collaborative of WNY.
1.d. Provide mental health educational materials at health fairs and community events in which DeGraff is a participant.
Increase awareness and knowledge of 15% of DeGraff staff in mental health conditions and substance abuse; and available referral resources through 2018.
Kaleida Health’s DeGraff Memorial Hospital will provide leadership and staff support to implement initiatives.
P2 Collaborative of WNY – through a grant, funds the cost of the evidence-based Mental Health First Aid Certification classes.
Yes – addresses needs of mental health population
Niagara County 2016-2018 CHA/CHIP Update 34
Mount St. Mary’s Hospital – Niagara County Project 1: Prevent Chronic Disease, Disparity: Mental Hygiene Designated Mount St. Mary’s Project Leaders: Bernadette Franjoine, Mount St. Mary’s Hospital NYS Prevention Agenda Link: Promote use of evidence- based care to manage chronic disease. Goal(s) addressing community need:
Community Health Needs Assessment Focus Groups identified need for mental health first aid
training to help increase awareness and give tools to first line providers, community members,
and to help make mental health first aid training as common as CPR training. This ties in strongly
with the DSRIP initiatives of promoting Mental Emotional and Behavioral Health, and would align
with concerns as identified by Niagara County stakeholder and resident communities.
Project's Target Population
Adults with arthritis, asthma, cardiovascular disease, or diabetes who have taken a course or
class to learn how to manage their condition.
Outcome Objectives:
By December 31, 2018 educate providers/associates and establish programming for adults with
arthritis, asthma, cardiovascular disease, or diabetes in partnership with NCDOH to raise
awareness regarding educational resources for referral and participation.
Reduce Disparity:
By December 31, 2018 include evidence-based care for chronic disease prevention and management programs to 80% of individuals with depression
Project Process Measures:
Year 1 (2016): Develop Implementation Plan.
Year 2 (2017): educate providers/associates and establish programming for adults with arthritis, asthma, cardiovascular disease, or diabetes in partnership with NCDOH to raise awareness regarding educational resources for referral and participation.
Year 3 (2018): educate providers/associates and establish programming for adults with arthritis, asthma, cardiovascular disease, or diabetes in partnership with NCDOH to raise awareness regarding educational resources for referral and participation.
Include evidence-based care for chronic disease prevention and management programs to 80% of individuals with depression.
Niagara County 2016-2018 CHA/CHIP Update 35
Project Interventions / Strategic Activities by year and by site:
Year 1 (2016): Educate providers/associates regarding recent studies and data on chronic disease. Reconvene with NCDOH and MSMH Care Management to review NCDOH evidence-based programs and opportunity to reduce re-
hospitalization by 3/17.
Year 2 (2017): Educate providers/associates regarding recent studies and data on chronic disease. Support new Diabetes Educator to establish diabetes education programs, to include gestational diabetic patients. Conduct 2 outreach sessions to community providers and senior centers to inform of program offerings, and to coordinate referral system into Diabetes Education by 12/31/17. Partner with NCDOH, Niagara County hospitals and ADA to host diabetes prevention classes at the Neighborhood Health Center by 12/31/17.
Year 3 (2018): Educate providers/associates regarding recent studies and data on chronic disease. Support new Diabetes Educator to establish diabetes education programs, to include gestational diabetic patients. Partner with NCDOH, Niagara County hospitals and ADA to host diabetes prevention classes at the Neighborhood Health Center. Continue use of depression
screening tool at Article 28
primary care clinics to
identify patients with
depression through
12/31/18. Increase
screening percentage to
80% by 12/31/17 and 90%
by 12/31/18.
CH Resources Necessary:
Year 1 (2016): Support for Diabetes Educator
Year 2 (2017): Support for Diabetes Educator
Year 3 (2018): Support for Diabetes Educator
Collaboration: Who and how each partner will interact to affect the project goal.
Year 1 (2016) Niagara County Department of Health; American Diabetes Association; Neighborhood Health Center.
Year 2 (2017): Niagara County Department of Health; American Diabetes Association; Neighborhood Health Center.
Year 3 (2018): Niagara County Department of Health; American Diabetes Association; Neighborhood Health Center.
Niagara County 2016-2018 CHA/CHIP Update 36
Mount St. Mary’s Hospital – Niagara County Project 2: Promote Mental Health and Prevent Substance Abuse Designated Mount St. Mary’s Project Leaders: Bernadette Franjoine, Mount St. Mary’s Hospital; and Karen Hogan, Clearview Treatment Services NYS Prevention Agenda Link: Promote Mental, Emotional and Behavioral Health (MEB). Prevent Substance Abuse Strengthen Infrastructure Goal(s) addressing community need:
Community Health Needs Assessment Focus Groups identified need to advance substance abuse
programs and outreach to the general population.
Project's Target Population
General populations, especially those with mental health needs and identified substance abuse
problems.
Outcome Objectives:
Provide trauma-informed approach education to Niagara County hospital associates and local
community organizations by 12/31/17. Increase number of hospital associates trained to 30%
by 12/31/18; Offer appropriate level of mental health services information to 80% of individuals
who have positive depression screens by 12/31/18; Increase number of public awareness,
outreach and educational efforts to change attitudes, beliefs and norms towards excessive
alcohol and prescription opiate use; Support integration of MEB health within chronic disease
prevention strategies. Establish MEB stakeholder involvement across Niagara County initiatives
by 12/31/17 and increase by 10% by 12/31/18.
Project Process Measures:
Year 1 (2016): Develop Implementation Plan.
Year 2 (2017): Provide trauma-informed approach education to Niagara County hospital associates and local community organizations; Establish MEB stakeholder involvement across Niagara County.
Year 3 (2018): Increase number of hospital associates trained to 30%; Offer appropriate level of mental health services information to 80% of individuals who have positive depression screens; Increase number of public awareness, outreach and educational efforts to change attitudes, beliefs and norms towards excessive alcohol and prescription opiate use; Support integration of MEB health within chronic disease prevention strategies. Increase MEB stakeholder involvement across Niagara County initiatives by 10%.
Niagara County 2016-2018 CHA/CHIP Update 37
Project Interventions / Strategic Activities by year and by site:
Year 1 (2016): Begin organization
and planning process Year 2 (2017): Participate in an advisory board with Niagara County Hospitals and evaluate resources. Train associates on available mental health services and facilitate patient referrals Educate providers/associates on alcohol and substance abuse and host community outreach events Provide mental health education materials at 100% of health fairs and events of MSMH Add mental health on-site resources at Neighborhood Health Center
Year 3 (2018): continue 2017 initiatives and provide mental health education materials at 100% of activities and Neighborhood Health Center
CH Resources Necessary:
Year 1 (2016): Staffing and participation
Year 2 (2017): Staffing and participation
Year 3 (2018): Staffing and participation
Collaboration: Who and how each partner will interact to affect the project goal.
Year 1 (2016) Niagara County Department of Health; Niagara County hospitals; P2 Collaborative.
Year 2 (2017): Niagara County Department of Health; Niagara County hospitals; P2 Collaborative.
Year 3 (2018): Niagara County Department of Health; Niagara County hospitals; P2 Collaborative.
Niagara County 2016-2018 CHA/CHIP Update 38
Niagara Falls Memorial Medical Center
Action Plan
Priority Area #1
Preventing Chronic Disease
Focus Area Goal Objective Activities
Entity
Responsible
Chronic
Disease:
Increase
access to
high quality
chronic
disease
preventive
care and
management
in both
clinical and
community
settings
1.Connect
Niagara
County
residents in
need to high
quality cardiac
catheterization
diagnosis and
treatment
1.By December 31,
2017, provide cardiac
catheterization
services to 669
Niagara County
residents at the new
cardiac
catheterization
laboratory operated at
NFMMC in concert
with its 3 partners:
Catholic Health;
Kaleida Health and
ECMCC
1a. Begin operating a cardiac
catheterization laboratory, the
first and only such facility in
Niagara County, at the
NFMMC campus by April 1,
2017
1b. Work with local EMS
community to ensure timely
and high quality emergency
responses to transport
Niagara County residents to
cardiac catheterization
laboratory
NFMMC
EMS
organizations in
Niagara County
2. Renovate
space and
purchase
equipment to
establish and
operate a
second cardiac
stress lab at
the Heart
Center on
NFMMC’s
campus to
prevent testing
delays
2a. By March 1,
2017, open the second
stress laboratory
2b. By December 31,
2017, provide an
additional 1,000
cardiac stress tests as
a result of improved
access
2a. Employ sufficient staff
to operate the second stress
test lab
2b. Track and monitor
utilization of second stress
laboratory
NFMMC
NFMMC
3. Renovate
NFMMC’s
inpatient
Cardiac-Stroke
Unit
3. By November 1,
2017 begin operating
the new Cardiac-
Stroke unit which will
be located on S-3 to
serve approximately
1,500 cardiac and
stroke patients
annually
3a. Monitor construction to
ensure it is on time and
within budget
3b. Train unit staff on new
software that will facilitate
the patient discharge process
and help connect more
patients to community
resources
NFMMC
NFMMC
Niagara County 2016-2018 CHA/CHIP Update 39
Focus Area Goal Objective Activities
Entity
Responsible
Cont…
Chronic
Disease:
Increase
access to
high quality
chronic
disease
preventive
care and
management
in both
clinical and
community
settings
3c. Set-up an on-unit
rehabilitation facility to
enhance physical therapy
programming and facilitate
patient recovery
3d. Re-introduce protocols to
identify patient caretakers,
provide training to them on
medication management and
other care techniques and
emphasize the involvement
of caretakers in a patient’s
recovery
NFMMC
NFMMC
4. Upgrade
Cardiac
Rehabilitation
unit by
replacing
antiquated
exercise
equipment
4a. By February 1,
2017, complete
replacement of
exercise equipment,
including treadmills,
stationary bikes,
elliptical units,
rowing machines and
other equipment
4b. By December 31,
2017 engage an
additional 100
patients in cardiac
rehabilitation
programming
4a. Establish at least one
session per week as a free
introductory exercise class
for NFMMC primary care
patients
4b. Inform NFMMC
primary care providers and
specialty physicians on the
availability of upgraded
cardiac rehabilitation services
so as to increase referrals to
the program
NFMMC
NFMMC
Promote use
of evidence-
based care
to manage
chronic
diseases
5. Establish
and operate a
Million Hearts
program at
NFMMC
primary care
centers in
concert with
the DSRIP
project to
“Improve
Cardiovascular
Health”
5a. Institute Million
Hearts project by
April 1, 2017
5b. By December
31, 2017, identify
4,000 primary care
patients with
hypertension
5c. Provide “Heart
Health” educational
materials and
instruction to at least
90% of identified
hypertensive primary
care patients.
5a. Train primary care
providers on how to
effectively apply the A
(aspirin); B (blood pressure
control); C (manage
cholesterol); S (smoking
cessation) principles to
reduce the risk of heart attack
and stroke
5b. Establish protocols to
refer hypertensive primary
care patients to healthy
lifestyle programs held in the
community
NFMMC
NFMMC and
Community
Partners
Niagara County 2016-2018 CHA/CHIP Update 40
Focus Area Goal Objective Activities
Entity
Responsible
Cont…
Promote use
of evidence-
based care
to manage
chronic
diseases
5c. Raise funds to purchase
free blood pressure testing
units at primary care sites
5d. Educate patients on how
to properly take their own
blood pressures
NFMMC
NFMMC
6. Increase
screening rates
for
cardiovascular
disease and
diabetes
among
disparate
populations
6. Establish and
operate a
cardiovascular and
diabetes screening
project for mental
health outpatients
who receive
behavioral health
services at the
NFMMC Wellness
Connection Center
6. By March 30, 2017,
screen 90% of 600 mental
health outpatients who are
diagnosed with bi-polar
disease or schizophrenia
NFMMC
Niagara County 2016-2018 CHA/CHIP Update 41
Niagara Falls Memorial Medical Center
Action Plan
Priority Area #2
Promote Mental Health and Prevent Substance Abuse
Focus
Area Goal Objective Activities
Partner
Responsible
Behavioral
Health
Promote
Mental
Health and
Prevent
Substance
Abuse
1. Fully
implement a
second
Integrated
Primary Care/
Behavioral
Health
program at the
Golisano
Center for
Community
Health
1a. Screen 90% of
Golisano Center
primary care
patients for
depression using
the PHQ-9
instrument and
90% of patients for
substance use
using the SBIRT
screen
1b. By December
31, 2017 enroll 250
Golisano primary
care patients in the
Integrated Care
project
1c. Record
improved blood
pressure readings
for at least 50% of
the primary care
patients enrolled in
the Integrated Care
project
1a. Train staff and providers on
the principles of
Integrated/Collaborative Care
1b. Institute work flows to
screen patients for depression
and substance abuse
1c. Implement effective work
flows to connect patients
screening positive for
depression to in-practice
behavioral health therapist
NFMMC
NFMMC
NFMMC
2. Connect
mental health
patients who
are discharged
from the
hospital to
timely
outpatient
therapy
2. By December
31, 2017 achieve a
90% rate of
connection to
outpatient therapy
within 7 days of
hospital discharge
2a. Train inpatient and
outpatient staff on new
workflows to ensure an
outpatient visit within 7 days of
discharge
2b. Provide education to
discharged behavioral health
patients on the importance of
connecting and staying
connected to outpatient
treatment
NFMMC
NFMMC
Niagara County 2016-2018 CHA/CHIP Update 42
Focus
Area Goal Objective Activities
Partner
Responsible
Cont…
Promote
mental
health and
prevent
substance
abuse
2c. Establish monitoring and
reporting system to track rate of
connectivity to outpatient
behavioral health treatment
NFMMC
3. Establish
Health and
Recovery
Plans (HARP)
project as part
of the Adult
Health Home
3. By December
31, 2017 enroll 158
adults with
significant
behavioral health
needs in the Adult
Health Home
3a. Provide specialized
training to Health Home care
managers who will manage the
physical health, mental health
and substance use services for
HARP enrollees in an
integrated way
3b. Provide understandable
information to persons with
significant behavioral health
conditions to encourage their
enrollment in HARP
NFMMC
NFMMC
Prevent and
reduce
occurrence
of mental,
emotional
and
behavioral
health
disorders
among
youth
4. Operate a
Children’s
Health Home
to serve at-risk
children in
Niagara
County
4. By December 5,
2016 establish a
Children’s Health
Home to provide
care management
services to at-risk
children who meet
eligibility
requirements
4a. Enroll a minimum of 250
eligible children in Children’s
Health Home by December 31,
2017
4b. As appropriate, connect
enrollees in Children’s Health
Home to child mental health
services
4c. Work with contracted and
community agencies to ensure
seamless and timely
connections of children to the
care and services they require
4d. Monitor and log child
mental health service shortages
so that action can be taken to
expand mental health services
to children
4e. Work with Niagara County
Department of Mental Health
and child mental health service
providers to establish a child
mental health clinic on the first
floor of the Golisano Center
NFMMC
NFMMC
NFMMC
NFMMC
NFMMC
Niagara County 2016-2018 CHA/CHIP Update 43
Focus
Area Goal Objective Activities
Partner
Responsible
Promote
mental
health and
prevent
substance
abuse
5. Significantly
reduce the
number of
addicted
newborns in
Niagara
County
5. By January 1,
2018 reduce rate
of addicted
newborns in
Niagara County by
20% from 341.7 to
273.4
5a. Enroll pregnant moms who
are taking drugs during
pregnancy to the Maternal and
Infant Care project
5b. Organize and wage
coordinated effort by Close the
Gaps project to connect
addicted newborns to Early
Intervention services
5c. Effective February 2017,
start-up an evidence-based
Centering Pregnancy project to
provide group prenatal care that
brings women due at the same
time out of the exam room and
into a caring group setting
NFMMC
NFMMC
NFMMC
Millennium
Collaborative
Care PPS
6. Establish
an Integrated
Behavioral
Health/OB-
GYN Center
project
6. By January 1,
2018, integrate
behavioral heath
therapy services
with the operations
of the OB-GYN
Center located on
the 3rd floor of the
Hodge Building
6a. Prepare and file a PAR
application with the Office of
Mental Health to permit this
integrated care program
6b. Provide for SBIRT and
PHQ-9 screening to identify
women with depression and/or
substance abuse
6c. Provide for effective,
warm hand-off referrals of
women who test positive for
drug and/or alcohol abuse
NFMMC
NFMMC
NFMMC
Niagara County 2016-2018 CHA/CHIP Update 44
Appendix 1
Niagara County Community Health Assessment Workgroup
Name E-Mail Organization
Patrick Bradley [email protected] NFMMC
Fred Caso [email protected] Mount Saint Mary's Hospital
Kathy Cavagnaro
[email protected] Niagara County DOH
Quintin Dukes [email protected] Catholic Health System
Bernadette
Franjoine [email protected] Mount Saint Mary's Hospital
Phyllis Gentner [email protected] DeGraff Memorial Hospital
Karen Hall [email protected] P2 Collaborative
Laura Kelemen [email protected] Niagara County Department of Mental
Health & Substance Abuse
MaryBeth Kupiec [email protected] DeGraff Memorial Hospital
Jacquelyn
Langdon [email protected] Niagara County DOH
Carolyn Moore [email protected] Eastern Niagara Hospital System
Victoria Pearson [email protected] Niagara County DOH
Marissa Slevar [email protected] P2 Collaborative
Daniel Stapleton [email protected] Niagara County DOH
Jessica Thomas [email protected] Niagara County DOH
Kathleen
Tompkins [email protected] Kaleida Health
Beth Waas [email protected] Eastern Niagara Hospital System
Niagara County 2016-2018 CHA/CHIP Update 45
Appendix 2
Participating Partners for August 4, 2016 Community Needs Meeting
Organization Contact
American Diabetes Association Pam Fox, Manager of Community Engagement
American Heart Association Marc Natale, Executive Regional Director
Children and Family Services of Niagara Kelley Swann
Community Health Center of Lockport/Niagara
Lavonne Ansari, CEO/Executive Director
Community Missions, Inc. Kristen Hanley
Cornell Cooperative Jen Regan, Community Educator
Creating a Healthier NF Collab. Shelley Hirshberg, Executive Director
Dale Association Maureen Wendt, President/CEO
Mental Health Association in Niagara County Cheryl Blacklock, Director
Native American Community Svc Star Wheeler
Niagara County Cancer Services Cassandra Jackson
Niagara County Emergency Management Jonathan Schultz, Director
Niagara County Mental Health Laura Kelemen, Director
Niagara County Mental Health Michael White, Deputy Director
Northpointe Council Cheri Kelly
Opportunities Unlimited of Niagara Pete Drew
Russ Hahn
Orleans Niagara Boces Ronald Barstys
Tobacco Free Erie/Niagara Jenna Brinkworth Ezra Scott
University of Buffalo Medical Residents Milind Chaudhari, MD MPH Natdanai Punnanithinont, MD MPH
YMCA Darcee Hughes, Wellness Director