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Optimize technology to meet the educational and administrative needs of SWOSU Strategic Goal #6

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Page 1: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Optimize technology to meet the educational and

administrative needs of SWOSU

Strategic Goal #6

Page 2: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Nicholas Lindley Tami Moser

Hardeep Saluja Keith Talley Trisha Wald

Jerome Wichert Jonathan Woltz

Goal 6 Committee Members

Co-Chairs: Marci Grant, Brad Bryant

Renae Bagzis Guy BiyogmamRachel Bradley Sherri BrogdonMark EngelmanDenise Landrum-GeyerKim Liebscher

Page 3: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Original Strategic Initiatives

1. A 100%, four year upgrade cycle of identified computers on the Weatherford and Sayre campuses.

2. Increased technology staffing and support on the Weatherford and Sayre campuses.

3. A consistent 90% of all SWOSU administrators and staff satisfied with the ease of data mining and learning analytics at the university.

Focus on optimizing technology to meet the educational and administrative needs of SWOSU.

Page 4: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

2. (Cont’d)

4. 90% of all students satisfied with the online student services they receive at SWOSU.

5. 90% of all faculty, staff, and administrative members are satisfied that their training needs for office technology, classroom technology, and distance learning technology are being effectively met at SWOSU.

6. Reduced software licensing costs for the university without sacrificing operability or functionality and cost savings reallocated to provide financial support for other technology initiatives.

Page 5: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Secondary Focus Areas

Initial Focus Areas

ClassroomsFaculty ResourcesOthers (Academic Admin., Library, etc.)

AthleticsAuxiliaryBursarBusiness Office

Financial AidHuman resourcesRecruitingRegistrar System

Page 6: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

New Strategic Initiatives

1. Re-Structure the make up and charge of the University Computer/Telecommunications Advisory Committee

2. Establish a Tiered Classroom Technology Structure

3. Establish Critical Technology Metrics (ITS, CDeL)

4. Improve Technology Training System

Page 7: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Original Committee Charge(Fall 2013 Faculty Handbook, pg. 30)

Solicits information from SWOSU community concerning present and future technology-related needs and recommends formulation of the technological strategic plan including short and long range acquisition, implementation and coordination of all technology-related activities on a university-wide basis. The committee recommends standards for software, hardware and other related items that will be available university-wide to insure uniformity, accessibility, and economy.

1. Re-Structure the make up and charge of the University Computer/Telecommunications Advisory Committee

Page 8: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Goal 6 committee recommendations

• Clarify reporting relationships and roles and responsibilities• Identify staffing gaps and reassign and/or add staff

• Revise Committee Charge • Oversees 3-4 Year Technology Plans and Upgrade Cycle• Recommends Long Range Technology Strategy (i.e., BYOD,

I-pads, student plug in accessibility, . . . )• Maintain open dialog and feedback from Stakeholders• Establish direction and policy recommendations

• Not a Purchase Order “Gatekeeper”

1. Re-Structure the make up and charge of the University Computer/Telecommunications Advisory Committee

Page 9: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Administrative Advisory Sub-Committee Members

Business Office/BursarRegistrar - Financial Aid

Public RelationsRecruitment

Sayre ITSOthers?

Academic Advisory Sub-Committee Members

Arts & Science (?)Professional & Grad. Studies (?)

Pharmacy (?)Sayre (?)

Student (?)Library (?)DeLC Chair

University Computer & Telecommunication Executive Committee Members

Co-Chairs: Provost - Admin VPITS Director

Library DirectorCDeL Director

Academic Sub-Committee Chair Administrative Sub-Committee Chair

Proposed

Goal 6 Committee

Page 10: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

2. Establish a Tiered Classroom Technology Structure

Goal 6 committee recommendations

Tier One (Minimum) Technology in every classroomClassroom Computer - Ceiling mounted projector w/ speakers - internet access - MS Office - Podium w/ laptop connectivity

Tier Two (Customized) Tier One plus additional equipmentSuch as: Document Camera - Smart Board - Program specific needs, etc.

Tier Three (Cutting Edge) Tier Two plus additional equipmentSuch as: Smart Podium - Student Response System - Mobile Technology Stations Specialized Software - Customized hardware for needs of teachers - Printer, etc.

Proposed

Page 11: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

3. Establish Critical Technology Metrics (ITS, CDeL)

Proposed Performance Measures • Network/website uptime• Installation response time• Support (hardware/software) response • Others (TBD by ITS, CDeL)

More Transparent Communication• Make available list of SWOSU classroom technology • Make available list of SWOSU software licenses ($ Savings)• Provide Installation Target Dates

Page 12: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

• Clarify Training Responsibility for Technology Training (University Computer/ Telecommunications Advisory Committee)

• Training Coordinator . . . Locates Expertise

• Foundational vs. Advanced• Foundational (LMS, MS Office, Phone, Campus Connect, PX,

Classroom Technology, etc.)• Advanced (Smart Board, Specialized Software, Web 2.0, Voice

Thread, Panopto, Collaborate, etc.)

• Training Delivery Method(Brown Bag Sessions, Formal Workshops, Others as Needed)

4. Improve Technology Training System

Page 13: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Additional Goal 6 Concerns

• Succession Management-critical campus technology roles (Executive)

• Digital Content Strategy - (i.e., Paperless work flow) (Executive)• BullDawg Job Board Improvements (Administrative)• SWOSU Room Scheduling (Administrative)• Mobile Technology Devices Policy. i.e., BYOD (Academic)• Social Media Policy and Support (Administrative)• Coordinate working tools: Office 365, Dropbox, Google Docs

(Executive)• WIFI connectivity in all buildings (Administrative)• • •

Page 14: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Next Steps

• Schedule meeting with the University Computer/ Telecommunications Executive Committee• Determine members and schedule of sub-

committees• Review proposed initiatives – discuss action plans

• Survey Classrooms For Existing Technology• Creates a Technology Baseline• Needed for Cost Estimates

Page 15: Nicholas Lindley Tami Moser Hardeep Saluja Keith Talley Trisha Wald Jerome Wichert Jonathan Woltz Renae Bagzis Guy Biyogmam Rachel Bradley Sherri Brogdon

Questions