nicole hori, holly mead, kate walsh, sarah zwicker
Post on 21-Dec-2015
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Nicole Hori, Holly Mead, Kate Walsh, Sarah Zwicker
Mission Statement
The Institute for Healthcare Improvement (IHI) is a not-for-profit organization driving
the improvement of health by advancing the quality and value of health care
History of Organization
Harvard Community Health Plan 1988 IHI 1991
National Forum-1989 Breakthrough Series Collaborative-1995 IMPACT-2002 Launch QualityHealthCare.org with BMJ-2002
Annual National Forum
Over 100 workshops and presentations Mini plenary and breakout sessions
3700 attendees last year 60% new to IHI
Breakthrough Series
Collaborative learning Faculty PDSA Cycle
Repeated Use of PDSA Cycle
DATA
P DSA
P DSA
P DSA
P DSA
Hunches Theories Ideas
Changes that result in improvement
• Plan
• Do
• Study
• Act
Broader scope than Breakthrough 102 members International Five critical domains
IMPACT
QualityHealthcare.org
Integrate with www.ihi.org
Free information Information synthesis 14,000 users
Organizational Structure
C-Corp C-level officers Board of Directors
Open walls Faculty
Financials
Revenue projections Margin Mix Fundraising Comparison with other
non-profits
FY 04 Revenue Projections
International 8%
NICHQ 0%
Administration 2%
Forums 22%
Foundation Grants 9%
Federal Grants 24%
Impact 25%
Key Content 6%
Key Customer 4%
Qhc.org 0%
Marketing
Image Donald Berwick Results
Awareness Levels Transformational leaders Shift from innovators to early majority
Market Segmentation
Current Issues and Future Goals
Donald Berwick Website Revenue Company size cap
40 – 50 million revenue cap
Global access Increase internet
access “The Institute”
Questions?