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    Wave 31st Half 2010

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    1st Half 2010

    Research Design

    Methodology

    Fieldwork

    Online interviewing

    Senior leaders of manufacturers & suppliers in Vietnam

    Target Respondents

    Sample SizeTotal sample N=57

    March to May 2010

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    1st Half 2010

    Executive Insights Senior business leaders predict dynamic

    changes within Vietnam Moving from a premiumization trend to

    promotional-junkie behavior within 2009 Now a buy Vietnam products trend is occurring

    TVC is still the dominant media platform, but the

    internet could be the next major investment frommanufacturers

    The multiple concerns of both Vietnameseconsumer & business leader are very much insync

    Mainly cost- or price-related

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    1st Half 2010

    Setting the Scene

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    1st Half 2010

    Key Issues Faced By You & Your Industry Peers1. External Economic and Social impacts2. Consumer Behavior3. Corporate strategic direction & plans

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    1st Half 2010

    118 106 97 85109 101

    2007 1st Half'08

    2nd Half'08

    1st Half'09

    2nd Half'09

    1st Half'10

    12pt

    9pt

    12pt

    8pt

    24pt

    Growth in Vietnam has stabilized ~ but is still there to capture.

    Sources: Wage growth , 2007 Economic Intelligence Unit , 2008-9 HRBS Asia-Pacific Pay Increase Guide 2009

    (Survey Period: Jan 6 to Feb 6, 2009); 2010E by Vietnam government ; Consumer Confidence, Nielsen GlobalOnline Survey 2007-10; GDP Growth ; Inflation, 2006-2007 data from IMF; And CIEC: 2008-2010 IMA AsiaBrief December 2010; Asia Development Bank Outlook 2010 , 2010E by Vietnam government; ; FMCGGrowth, Nielsen; Vietnam Retail Audit.

    GDP Growth

    +6.2%2008

    +5.3%2009

    + 8.5%2007 +8.5%2007

    +23%2008

    Inflation

    +6.9%2009

    +11.22007

    +42008

    +102009

    Wage GrowthUnemployment5.1%2007

    4.3 %2008

    2.9 %2009

    FMCG Volume Growth

    +5.5%2010E +10%2010E

    Consumer Confidence

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    What are the top concerns of senior leaders?

    Source: Nielsen Business Barometer

    Base: All respondents

    8) Foreign InvestmentSlowdown (12%)

    Q12: Which of the following issues concern you in terms of the impact theymay have on your business? Rank the top three (3) issues that concernyou where 1=most concerned, 2= second most concern and so on.

    7) Wage Growth (13%)

    6) Labor force skillshortage (18%)

    5) Inflation (24%)

    4) Low GDP Growth (33%)

    3) Price increases (37%)

    2) Global EconomicCrisis (38%)

    1) Competitive pressure / activity / growth (40%)

    2009 2 nd

    half 2009 1st

    half 1) Competitive pressure /

    activity / growth (68%)

    2) Ability to pass onprice increase (45%)

    3) Inflation (42%)

    4) Low GDP growth (31%)

    5) Global EconomicCrisis (26%)

    6) Labor forceskill shortage (24%)

    7) Petrol prices (16%)

    8) Others (Exchangerate, policies) (13%)

    2010 1 st half

    1st Half 2010

    3) Inflation (56%)

    7) Global EconomicCrisis (10%)

    4) Labor force/ skill shortage (29%)

    1) Competitive pressure/ activity / growth (68%)

    2) Ability to pass onprice increase (59%)

    8) Others (Government regs,currency depreciation (10%)

    6) Wages growth (12%)

    5) Petrol prices (22%)

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    1st Half 2010

    How do these concerns compare with consumers concerns?

    Source: Nielsen Business Barometer & Nielsen Omnibus

    Which of the following issues concern you in terms of the impact they may have on your business? Rank thetop three issues that concern you where 1=most concern, 2=second most concern, etc...

    Top 5 supplier / mfr concerns

    1) Competitive pressure / activity / growth

    2) Ability to pass on price increase

    3) Inflation

    4) Labor force / skill shortage

    5) Petrol prices

    Top 5 consumer concerns

    1) Health

    2) Increasing food prices

    3) Increasing utility bills(gas, electricity, water)

    4) Job security

    5) Increasing fuel / petrol prices

    $

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    1st Half 2010

    Business Conditions

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    1st Half 2010

    So far in 2010, manufacturers have mostly performed at least onparity with their targets. Significantly stronger than 2 nd half of2009 ~ 70% vs. 86%.

    4 2

    2512

    30

    40

    26

    14

    23

    23

    0%

    20%

    40%

    60%

    80%

    100%

    2009 2nd half 2010 1st half

    Significantly better

    Somewhat better

    On par with target

    Somewhat worse than target

    Significantly worse than target

    Business performance compared to overall target

    Q5: Looking back at the first few months of the year, how well do you think your business hasbeen doing compared to your overall targets?

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    1st Half 2010

    Business conditions in Vietnam have been improving well since 1year ago.

    113 2

    49

    24

    9

    15

    30

    30

    21

    54

    4 5

    41

    3

    0%

    20%

    40%

    60%

    80%

    100%

    2009 1st half 2009 2nd half 2010 1st half

    Improved significantly

    Improved somewhat

    Remained the same

    Deteriorated somewhat

    Deteriorated significantly

    Business Conditions in Vietnam (Now vs Year Ago)

    Q6a: Compared to the same time last year, do you think business conditions in Vietnamhave improved or deteriorated?

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    1st Half 2010

    Although, business conditions in own industry are perceived tobe far more stable.

    4 3

    29 30

    19

    32 33

    39

    2332

    12 11

    28

    7

    0%

    20%

    40%

    60%

    80%

    100%

    2009 1st half 2009 2nd half 2010 1st half

    Improved significantly

    Improved somewhat

    Remained the same

    Deteriorated somewhat

    Deteriorated significantly

    Business Conditions in your industry (Now vs Year Ago)

    Q6b: Compared to the same time last year, do you think business conditions in your industryhave improved or deteriorated?

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    1st Half 2010

    Looking ahead, senior leaders believe that both Vietnam & ownindustry business conditions will improve, but not as strongly asthe 2 nd half 2009 peak.

    71 4 1 2

    31

    39

    23

    7

    16

    28

    20

    25

    35

    37

    40

    32

    58

    33

    46

    37

    3 5 8 115

    72

    4

    0%

    20%

    40%

    60%

    80%

    100%

    2009 1st half 2009 2nd half 2010 1st half 2009 1st half 2009 2nd half 2010 1st half

    Improved significantly

    Improved somewhat

    Remained the same

    Deteriorated somewhat

    Deteriorated significantly

    Vietnam Your Industry

    Q7, Q8: Over the next 6 to 12 months, do you believe that business conditions in Vietnam& your industry are more likely to improve or deteriorate?

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    1st Half 2010

    Key Issues Faced By You & Your Industry Peers1. External Economic and Social impacts2. Consumer Behavior3. Corporate strategic direction & plans

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    1st Half 2010

    Dynamic changes in Vietnam are afoot. After premium trade-up& promotional-junkies, a purchase Vietnamese trend will occur.

    5

    23

    36

    39

    51

    57

    54

    Not buy some 'non-essentials'

    Trade down tocheaper products

    Purchase more onpromotion

    Buy bigger packsto save money

    Buy smaller packsof the same

    products

    Change channel tosave money

    Trade up to morepremium/indulgent

    products

    Q16: Do you anticipate that Vietnamese consumers will change their purchasingbehaviour next 6 to 12 months?

    16

    16

    21

    24

    27

    48

    31

    Trade up to morepremium/indulgent

    products

    Change channel tosave money

    Buy less / smallerpacks of the same

    products

    Buy bigger packsto save money

    Not buy some 'non-essentials'

    Trade down tocheaper products

    Purchase more onpromotion

    2009 2 nd half 2009 1 st half

    22

    22

    22

    37

    41

    49

    44

    Trade down tocheaper products

    Trade up to morepremium/indulgent

    products

    Not buy some 'non-essentials'

    Change channel tosave money

    Purchase more onpromotion

    Buy bigger packsto save money

    Purchase morelocal/ Vietnamese

    brands

    2010 1 st half

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    1st Half 2010

    Beverages, health & beauty, and HH products are the more likelycategories to be impacted the most.

    Q17: Which industry do you think will be impacted the most?

    4

    22

    22

    28

    35

    39

    43

    44

    35

    OTHERS

    Tobaccoproducts

    Dry grocery

    Frozen food

    Beverages

    Dairy

    Householdproducts

    Confectionery

    Health & beauty

    7

    12

    14

    15

    37

    37

    44

    51

    37

    OTHERS

    Dry grocery

    Dairy

    Tobaccoproducts

    Frozen food

    Beverages

    Householdproducts

    Confectionery

    Health & beauty

    2009 2 nd half 2009 1 st half 2010 1 st half

    3

    14

    19

    22

    28

    44

    44

    50

    36

    OTHERS

    Dry grocery

    Frozen food

    Dairy

    Tobaccoproducts

    Confectionery

    Householdproducts

    Health & beauty

    Beverages

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    1st Half 2010

    Key Issues Faced By You & Your Industry Peers1. External Economic and Social impacts2. Consumer Behavior3. Corporate strategic direction & plans

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    1st Half 2010

    Tracked vs. 1 year ago, the workforce numbers are expected toincrease to a good degree; which has a knock-on effect upon themanufacturers current concern of skilled labor shortage.

    1 211

    2

    53

    30

    31

    4

    46

    11

    0%

    20%

    40%

    60%

    80%

    100%

    2009 1st Half 2010 1st Half

    Increase significantly (5)

    Increase somewhat (4)

    Remain the same (3)

    Reduce somewhat (2)

    Reduce significantly (1)

    Over the next 6 to 12 months, how do you anticipate your company'swork force numbers to change?

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    1st Half 2010

    Nearly 9 out of 10 senior leaders confirm they currently conductsome social responsibility initiative ~ consumer health & charity.Could be a key PR area for further focus?

    Q20: Does your company currently have any initiatives relating to social responsibilities suchas: the environment, local charities, education...?Q21: Which social responsibilities initiatives does your company prioritize?

    89

    Yes

    %

    029

    39

    45

    53

    63

    67

    Top 3 Box Priority

    Consumer health benefits

    Charity

    Education

    Energy saving

    Environmentally- friendly packaging

    Control or reduce carbon-dioxideemission

    Wildlife protection

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    1st Half 2010

    Rural Vietnam remains on the radar as a key area for furthergrowth.

    4 2

    32

    25 26

    51

    53

    13 18

    58

    17

    0%

    20%

    40%

    60%

    80%

    100%

    2009 1st half 2009 2nd half 2010 1st half

    Increase significantly

    Increase somewhat

    Neither increase nor decrease

    Decrease somewhat

    Decrease significantly

    Q22: In the next 12 18 months, to what extent will you look to rural Vietnam areas to driveyour company growth?

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    1st Half 2010

    2010 seems to be the year where manufacturers look for morecontribution from MT.

    18 13

    35

    23

    25

    38

    13

    8 8

    17

    Now End of '09

    Less than 5% (2.5) 5% - less than 10% (7.5)

    10% - less than 20% (15) 20% - less than 30% (25)

    30% or greater (35)

    Mean score 13% 14.9% 13.8% 14.8% 13.3% 16.4%

    Modern Trade Contribution to Sales Revenue

    Q18: How important is the modern trade to your business today (as a % of your businesss revenue)?Q19: What do you expect MT (as a % of your revenue) to be worth by the end of the year?

    26 20

    2530

    23 21

    13

    13 15

    15

    Now End of '09

    2009 2 nd half 2009 1 st half

    2217

    1215

    46

    29

    15

    210

    27

    Now End of '10

    2010 1 st half

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    1st Half 2010

    Growth Expectations

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    1st Half 2010

    2010 GDP growth expectation is just under 6%, whereas ownindustry growth expectation is double this level

    Q9: What do you think GDP growth rate will be for the next 12 months?Q10: What do you think your industry growth rate will be for the next 12 months?

    5.0

    10.2

    11.3

    5.7

    13.6

    4.9

    0

    2

    4

    6

    8

    10

    12

    14

    Est. Next 12 months GDP growth rate All industry est growth rate

    %

    2010 1 st half 2009 1 st half 2009 2 nd half

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    1st Half 2010

    ..with more senior leaders claiming their projected companygrowth rate in 2010 to be even stronger.

    4 5

    17 14

    1712

    20

    17

    2131

    23

    11

    0%

    20%

    40%

    60%

    80%

    100%

    2009 2nd half 2010 1st half

    25%+

    21% - 25%

    16% - 20%

    11% - 15%

    6% - 10%

    Less than 5%

    Q11: What do you think your company growth rate will be for the next 12 months?

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    1st Half 2010Confidential & Proprietary Copyright 2007 The Nielsen Company

    Thank youFor any questions, please contact:Tam NguyenManager, Marketing [email protected]