nikki kmicinski, executive director western new york ...€¦ · 2014-2015: aaa leaders in erie...

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Nikki Kmicinski, Executive Director Western New York Integrated Care Collaborative ACUU Conference, Albany, NY June 11, 2019

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Page 1: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Nikki Kmicinski, Executive Director Western New York Integrated Care Collaborative ACUU Conference, Albany, NY June 11, 2019

Page 2: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL

2016: Non-profit, Incorporated, 501(c)3 2017 – 2020: 30 month grant from Health Foundation of

Western and Central NY 10/2017: 1 full-time staff: Director 12 network members 6 contracts with health payers to provide community

based programs & services to their members: Chronic Care Mgmt, Healthy IDEAS, DSMP, CDSMP

2019- 2022: Sub-Grantee with NYSOFA for 3-year ACL Grant to bring Sustainability to CDSME.

Page 3: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Convening Organization for our Network

Administrative role

Contracting and negotiations with health plans and payers

Billing and Invoicing

Credentialing

Medicare Supplier/Provider

Technical Support

Referral Processing

Training

Network Collaborations

Page 4: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Medicare Reimbursement Learning Collaborative

NCOA May 2018 - April 2019 10 cohorts from: NY, PA,

OR, TX, KY, NE, CT, DE, OR, NM

Health Information Technology Learning

Collaborative

n4a’s Aging & Disability Business Institute

November 2018 – October 2019

10 cohorts from: IL, WA, IN, Washington DC, MD, MI, OR, AZ, WA, NY

Page 5: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Purpose:

achieve integrated, sustainable service systems for Chronic Disease Self-Management Education (CDSME) programs

obtaining payment for CDSME services through the following distinct Medicare benefit: Chronic Care Management (CCM)

Page 6: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Application WNYICC’s Team Acceptance into LC Mentors Schedule Learning Modes Main Topics Homework Outcomes

Page 7: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Successes Learned about Chronic Care Management and

Medicare Supplemental Benefits Learned “how to speak” with Insurance Plans to

market Community-Based Programs

Hedis Measures, Cost Factors, Opportunities

Met colleagues from across country who are now resources and friends

Developed WNYICC Network Model

0 to 6 Contracts with health plans

Page 8: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Medicare Advantage CCM benefit: broad range of services offered

supervision of a physician, physician assistant, or nurse practitioner

individuals with 2+ chronic conditions follow their medical care plan, practice preventive health care, & more effectively manage their health.

AAA/CBO’s use case managers or community

health workers to provide monthly in-home health coaching.

Page 9: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

CCM Benefit and CDSME Programs: Minimal time for a CDSME program can be billed under

the CCM benefit.

Many activities ancillary to CDSME can be offered under the CCM benefit:

▪ engaging individuals

▪ enrolling them in classes

▪ arranging transportation

▪ providing counseling & support throughout the program and afterward to improve health outcomes.

Page 10: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Challenges Time Scheduling Team Technology for documentation, communication,

record storing, reporting and billing Culture Change for Network partners (AAA/CBO)

New concepts

New business model

Page 11: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Goals:

grow the technology and business skill set of participants

encourage participants to share their knowledge and experiences with others that are just starting to develop these partnerships.

Page 12: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Mentors Schedule Learning Modes Main Topics Homework Outcomes

Page 13: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Topics To Date:

Vetting IT Vendors

Important features of IT platforms

Contracting

HIPAA Policies / Consent Management

Health Plan Presentations

Page 14: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Apply Team Participate Do the Homework Say Yes! Reach Out Share

Page 15: Nikki Kmicinski, Executive Director Western New York ...€¦ · 2014-2015: AAA Leaders in Erie & Niagara Counties: Business Acumen Learning Collaborative through ACL 2016: Non-profit,

Thank you!

Nikki Kmicinski, Executive Director Western New York Integrated Care Collaborative [email protected] 716-887-2749