njedge meeting may 24, 2006

28
www.sungardhe.com NJEdge Meeting May 24, 2006 SunGard Higher Education

Upload: donnan

Post on 22-Jan-2016

42 views

Category:

Documents


0 download

DESCRIPTION

NJEdge Meeting May 24, 2006. SunGard Higher Education. Agenda. SunGard and SunGard Higher Education. SunGard Data Systems. Founded circa 1980 Spun-off from Sunoco - $10.0 million business Today $4 billion business Third Largest Application Software Company - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: NJEdge Meeting May 24, 2006

www.sungardhe.com

NJEdge MeetingMay 24, 2006

SunGard Higher Education

Page 2: NJEdge Meeting May 24, 2006

2www.sungardhe.com

AgendaTime Activity

8:30 – 9:00 Breakfast

9:00 – 9:15 SunGard Higher Education OverviewRich Yankosky, VP/General Manager

9:15 – 9:40 SunGard Availability ServicesEd Lawerence

9:40- 10:00 ERP Hosting ServicesMike Makos, Vice President

10:00-10:20 Academic Development ServicesWilliam Durham, Director ADS

10:20-10:45 CMS Hosting and Help Desk ServicesDon Sullivan, Director Technical Services

10:45-11:00 Break

11:00-12:00 Breakout SessionsAvailability and Hosting (Makos and Ed Lawerence

Academic Services (Durham and Team)

Page 3: NJEdge Meeting May 24, 2006

www.sungardhe.com

SunGard and SunGard Higher Education

Page 4: NJEdge Meeting May 24, 2006

4www.sungardhe.com

SunGard Data Systems

Founded circa 1980 Spun-off from Sunoco - $10.0 million business

Today $4 billion business Third Largest Application Software Company

Expanded Higher Education Presence Phase 1 - Invested nearly $1.0 billion to acquire the

leading companies Phase 2 - Formation of SunGard Higher Education

Page 5: NJEdge Meeting May 24, 2006

5www.sungardhe.com

Higher Education – One of Four Businesses

Higher Education Financial Services Public Sector Availability Services

Page 6: NJEdge Meeting May 24, 2006

6www.sungardhe.com

Formation of SunGard Higher Education

Combined BSR, Collegis, and SCT into single, integrated organization

Stronger alignment of people, solutions, and practices to improve service to customers

Largest organization dedicated solely to higher education

More than 1,600 customers 2,500 employees

Page 7: NJEdge Meeting May 24, 2006

7www.sungardhe.com

Introducing SunGard Higher Education

SystemsImplementation

& Integration

StrategicConsulting

Software &

Support Services

Largest and Broadest Solution Portfolio

TechnologyManagement

Page 8: NJEdge Meeting May 24, 2006

8www.sungardhe.com

Introducing SunGard Higher Education

• Broadest portfolio of software solutions built specifically for higher education, strengthened by continual customer input

• Maintenance and support service options designed to meet customers’ service level goals

StrategicConsultin

g

Technology Manageme

nt

Software&

SupportServices

SystemsImplementation

& Integration

Largest and Broadest Solution Portfolio

Page 9: NJEdge Meeting May 24, 2006

9www.sungardhe.com

Introducing SunGard Higher Education

Largest and Broadest Solution Portfolio

• Largest higher education system integrator with an unmatched track record of on time, on budget, and successful implementations

StrategicConsultin

g

TechnologyManageme

nt

Software&

SupportService

s

SystemsImplementation

& Integration

Page 10: NJEdge Meeting May 24, 2006

10www.sungardhe.com

Introducing SunGard Higher Education

Largest and Broadest Solution Portfolio

Technology Manageme

nt

SystemsImplementation

& Integration

StrategicConsulting

Software&

SupportService

s

• Unparalleled guidance to envision how people, process, and technology come together to achieve academic,

administrative, and operational goals

Page 11: NJEdge Meeting May 24, 2006

11www.sungardhe.com

Introducing SunGard Higher Education

Largest and Broadest Solution Portfolio

• Largest higher education specific provider of agnostic technology management and outsourcing services

• Tailored approach to service delivery based on each customer’s desired outcomes

StrategicConsultin

g

TechnologyManagement

Software&

SupportService

s

SystemsImplementation

& Integration

Page 12: NJEdge Meeting May 24, 2006

12www.sungardhe.com

Managed Services Organization

Customers: 80+ Employees: 1200 (more than 90% on-campus) Offering: Comprehensive on-campus and

remote services On-campus leadership and management Strategic Services Academic Development Services Administrative Technology Services Tool-enabled Remote/Centralized Technology Services Hosting Services

Our focus: Improving institutional performance

Page 13: NJEdge Meeting May 24, 2006

13www.sungardhe.com

Availability Services

Page 14: NJEdge Meeting May 24, 2006

14www.sungardhe.com

Academic Development Services

William Durham, Manager

Panelists: Caryl Bender, BrookdaleClaudine Keenan, OceanPeter Shapiro, Bergen

Page 15: NJEdge Meeting May 24, 2006

15www.sungardhe.com

ADS Overview of Services

Initial Distance Education Preview Exploratory meeting and recommendations

Program Assessment Levels (PAL) Infrastructure assessment/Gap analysis Create project plan

Curriculum Transformation Assisting programmatic faculty in transforming the curriculum to meet

the institution needs Course and Faculty Development

Course construction and faculty-specific training Web Site Development

Program, Faculty and Student Resource Document Manager

Prototype Designs/Courses Templates that others will be based upon

Training Tools/Compulsory Skills/Pedagogy/T3

Page 16: NJEdge Meeting May 24, 2006

16www.sungardhe.com

Program Assessment Levels (PAL)Program

•Market Evaluation > learner profile > program goals & outcomes•Curriculum map > course outcomes & requirements•Instructional strategies > assessments

Components

•Program Promotion•-Program websites•-Ads & flyers•-Blogs•-Presentations

•Requirements & Application Process•-Intake•-Review•-Acceptance

•Courses•-Content•-Application & experimentation•-Assessment

•Seminars & Field Experience•-Short duration instructional events•-Internships & site visits

•Library & Research Resources•-Databases•-Journals & reports•-Books•-Scientific equipment

•Placement Activities & Alumni Relations•-Job placement•-Ongoing relationships (possible future internships & employment)

Faculty & Staff

•Recruitment•-Compensation•-IP agreements•-Time allocation

•Online Pedagogy•-Analysis of existing course•-Translation to online environment

•Course Development•-Material design & development•-Course building

•Training & Support•-Instructional strategies•-Online tools•-Mentoring & coaching

•Monitoring & Assessment•-Quality review•-Peer review•-Student review•-Administrative review

Institutional Infrastructure

•Student Services•-Advising•-Registrar•-Bursar•-Financial Aid

•24 x 7 Helpdesk•-Technical support•-Access

•Hosting & Systems Administration•-CMS application•-Email •-Student Info Systems

•Administration & Leadership•-Policies•-Procedures•-Goals & strategies•-Support & resources

•Physical Environment•-Classrooms for blended courses•-Faculty computers & office space

Page 17: NJEdge Meeting May 24, 2006

17www.sungardhe.com

- One section of plan -Task Name Start Finish SunGard Client

Developing Supporting Structure for Program Site Meeting with Enrollment /Admissions/Financial Aid/Library Program site structure (W eb, research and development) Program map Application procedure Registration procedure Payment procedure Financial aid procedure Material distribution procedure Proctor/ testing procedures Program Faculty information Student Orientation CMS Program University FAQ's Form Site review committee Draft of program site to Client Program Site Changes Due to Sungard Finalize & launch program site Determine Proper Program Approval Channels for Program V erify Approvals in Place Communicate Registration Process to Faculty and Support Staff

Project Plan & TimelineDates Responsibility

Page 18: NJEdge Meeting May 24, 2006

18www.sungardhe.com

Course Design

Course Quality Review Compare an individual course with standards of best practice and

provide the instructor with a recommendations report

Course Template Design/Review Design and develop a template/uniform design

Course Redesign/Development Redesign an existing online course

Large Scale Course Redesign/Development Redesign of a high-enrollment course to reduce instructional cost

Full Course Design/Development Design/transition a course from the traditional classroom to the online

environment

Page 19: NJEdge Meeting May 24, 2006

19www.sungardhe.com

Page 20: NJEdge Meeting May 24, 2006

20www.sungardhe.com

Page 21: NJEdge Meeting May 24, 2006

21www.sungardhe.com

Deliverable Results

An infrastructure, course and web presence designed to meet the convenience needs of the online or distance learner

When it all comes together, you will have:

Page 22: NJEdge Meeting May 24, 2006

22www.sungardhe.com

Program Site

Page 23: NJEdge Meeting May 24, 2006

23www.sungardhe.com

First Course Main Page

Page 24: NJEdge Meeting May 24, 2006

24www.sungardhe.com

Second Course Main Page

Page 25: NJEdge Meeting May 24, 2006

25www.sungardhe.com

Faculty Support

Page 26: NJEdge Meeting May 24, 2006

26www.sungardhe.com

Student Support

Page 27: NJEdge Meeting May 24, 2006

27www.sungardhe.com

Document Manager Web Site (A document repository of all work performed at a client site)