Neeraj KansalC-10/4, First Floor,

Cosmos Floors, Ardee City, Sector-52,Gurgaon (Haryana)

Phone: +91- 9717730905 Email: neeraj_akshat@yahoo.com

BE (Electronics) with 21+ years exp. seeking Senior Level Assignments in Quality Assurance / Systems/ Process Enhancement / Customer Support

with growth oriented reputed organization.

Presently working as Assistant General Manager Quality Assurance with M/s Nippon Audiotronix Limited, IMT Manesar, Gurgaon (Haryana)

CORE COMPETENCIES & EXPERTISE SUMMARY Hard Core Quality Professional with proven experience in Best Manufacturing Practices, System Deployment,

Supplier Development & Customer Support. Abilities in coordinating with internal/external customers & suppliers for running successful business operations

and experience of implementing procedures and service standards for business excellence. Adroit in ensuring delivery of high quality services to support customer's business needs & achieving continued

high customer satisfaction from all operational users for services. Prudent, dynamic, self-directed, disciplined & self-motivated with excellent interpersonal, communication &

organizational skills with Strong commitment to quality & proven abilities in team management and customer relationship management.

Enterprising leader with excellent analytical, problem solving and organizational skills and successful in resolving critical problem areas.

Proficient in analyzing processes, identifying improvement areas and implementing techniques for reducing rejection level, rework and consumption of resources.

A keen planner with abilities in developing & implementing Quality Systems with focus on profitability and achieving company’s mission & strategic direction.

Proficient in implementing the concept of QCD – Quality, Cost & Delivery are being adhered for better outputs with focus on cost control, elimination of wastes, bottlenecks at various stages in production, inventory control etc.

Proficient in Setting up targets, SOP, setting and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets and involved in planning for the process.

Proficient in conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines.

Expertise in implementing Quality tools 5S, 3M (MUDA, MURI, MURA), TQM, SPC/SQC, Poka Yoke, LEAN Manufacturing, Six Sigma, FMEA, Cause Analysis, SMED, DOE, KANBAN, MSA, 7QC tools, 8D problem solving methodology, Quality circles, Calibration, APQP, PPAP , Process Capability (Cp, Cpk), Supplier Management and Kaizen initiatives.

Independently establish & maintain TS16949:2009, ISO9001:2008, ISO14001:2004 & OHSAS18001:2007 Quality, Environmental, Health & Safety Management system, right from scratch.

Proficient & certified in auditing the Management System as per the ISO9001:2008, IS017025, TS16949:2009, ISO14001:2004, OHSAS18001:2007, Safety (UL, CSA) etc guidelines.

Proficient in developing suppliers & conducting global supplier audits. Have accomplishments that reflect teamwork, integrity, accountability & speed. Demonstrated leadership ability with a ‘can to’ approach.

PROFESSIONAL WORK EXPERIENCE(Details in descending order of time)

Company : Nippon Audiotronix Pvt. LimitedDuration : 21st Jan., 2013 – Till dateCompany Profile

: Nippon Audiotronix Pvt. Limited is pioneer in manufacturing & marketing high-tech & innovative Automotive infotainment products like audio systems, navigation systems, security systems, antennas, speakers etc. Nippon is having a Technical License Agreement with Kenwood Corporation, Japan for the manufacturing & distribution of their car infotainment products. Some of the major customers are Maruti Suzuki, Mahindra, Renault Nissan, General Motors, Ford, HM, Eicher Volvo, Tata, Toyota etc.

Key Deliverables/ Responsibilities

: Manage day-to-day operation of Quality function and valued-added services to support operations and business growth.

Establish & up-grade Quality, Environmental Management System Processes, procedures & documentation for TS16949:2009 & ISO14001:2004 certifications.

Represents Unit in periodic audits done by certifying agencies/ Global Customers. Plan & conduct Periodic Reviews, Internal Audits (TS16949:2009 & ISO14001:2004),

Process Audits and Product Audits.

Conduct regular reviews to analyze, determine and prioritize improvement opportunities

Key Achievements/ Notable Highlights

for significant and measurable business impact and with an aim to reduce the PPM level. Keep a close vigil on the rejections & wastages & actively brainstorm with CFT & staff

members to find methods to eliminate them. Formulating work standards for quality force and ensuring compliance to do away with

non-conforming manufacturing practices; spearheading projects for quality improvement & cost reduction.

Support for developing innovative jigs & fixture and testing arrangements for Poka yoke manufacturing & to improve quality & productivity.

Apply skills to resolve business process issues/constraints and to find creative solutions to operational problems.

Spearheading entire supplier quality assurance functions globally and conduct regular audits for ascertaining adherence to quality

Root cause analysis to implement the potential solutions for in-process rejections, field failures & issues related to production & other processes.

Drive product quality, defect free deliverables and customer satisfaction through improvement in operational metrics, increased customer engagement, process improvements and compliance.

Liasoning with customers regarding quality issues & to ensure compliance with customer’s specifications.

Liasoning globally with the external agencies such as calibration/ testing agencies, Certification agencies, Suppliers, & Customers

Promotion & Implementation of 5S, Kaizen, Quality Circles, Poka Yoke concept and other lean manufacturing tools to cultivate the lean culture.

Zero PPM Award by Toyota in 2015-16. Drastic improvement in customer PPM from four digit to single digit PPM. Implemented Lean manufacturing improvement projects including Kaizens and created

strategic planning platform to resolve operational bottleneck issues. Results included 25% improvement in productivity, 20% increase in manufacturing equipment utilization (OEE), and 12% decrease in manpower.

Developed and improved best practices, operations control, and cost-reduction strategies.

Developed state of art in-house training facility for staff and operators and prepared various training modules.

Company : SGS Tekniks Manufacturing Pvt. Ltd.Duration : 25th Nov., 2008 – 17th Jan., 2013Company Profile

: SGS Tekniks was in the field of Electronic Manufacturing Services. The company specializes in providing electronic manufacturing services for various domains like consumer electronics, automotive, lighting, IT, water purification, power, industrial automation, telecom etc. both for domestic & international market.

Key Deliverables/ Responsibilities

: Manage day-to-day operation of Quality function and to give advice / valued-added services to support operations and business growth.

Establish & up-grade Quality, Environmental, Occupational Health & safety Management System Processes, procedures & documentation for TS16949:2009, ISO9001:2008, ISO14001:2004 & OHSAS18001:2007 certification.

Plan & conduct Periodic Reviews, Internal Audits, Process Audits and Product Audits. Lead continuous improvement efforts and teach, train, coach and mentor the team

members (engineers, supervisors & operators) at various levels for increasing the competency levels & for increasing quality & productivity.

Conduct regular value stream reviews and project performance data reviews to analyze, determine and prioritize improvement opportunities for significant and measurable business impact and with an aim to reduce the DPPM level.

Formulating work standards for quality force and ensuring compliance to do away with non-conforming manufacturing practices; spearheading projects for quality improvement & cost reduction.

Apply skills to resolve business process issues/constraints and to find creative solutions to operational problems.

Root cause analysis to implement the potential solutions for in-process rejections, field failures & issues related to production & other processes.

Liasoning with customers regarding quality issues & to ensure compliance with customer’s specifications.

Continuous support to project teams to improve & achieve defined quality objectives. Drive product quality, defect free deliverables and customer satisfaction through

improvement in operational metrics, increased customer engagement, process improvements and compliance.

Handling the Risk Assessment and mitigation planning for the organization. Financial budgeting of the Quality function’s requirements for present and future growth needs as per the organizational strategic plans.

Liasoning globally with the external agencies such as calibration/ testing agencies, Certification agencies, Suppliers, & Customers

Promotion & Implementation of 5S, Kaizen, Quality Circles, Poka Yoke concept, IPC-610-E for acceptance of electronic assemblies, Statistical tools & techniques and other lean manufacturing tools to cultivate the lean culture through out the organization.

Keep a close vigil on the rejections & wastages & actively brainstorm with CFT & staff members during red bin analysis & CFT meeting to find methods to eliminate them.

Monitoring for getting timely calibration & validation of equipments, jigs & fixtures. Quality Assurance Management from incoming goods inspection to final Quality

inspection including Pre dispatch inspection.

Preparation & up-dation of Process flowcharts, PFMEA & control plans. First part approval process for new/ existing products.

Key Achievements/ Notable Highlights

Developed and implemented a clear job structure for the Quality Team that resulted as a benchmark for other departments.

Implemented Monozukuri (Zero Defect Process) at all Manufacturing Affiliates. Helped realize and obtain big cost savings by eliminating the need of consultants for

maintaining Quality, Environment Health & safety Management Systems. Developed and improved best practices, operations control, and cost-reduction

strategies. Revitalized quality programs like multi skilling, on job training, single point lesson etc. by

Organizing different training programs Established functional objectives of each and every department to enhance the overall

performance of organization in conditions of operational excellence. Certification and surveillance audits of TS16949, Environment, Occupational Health &

Safety Management System with zero non conformities. Best PPM award from one of the prestigious automobile customer for 2011-12.

Company : ELCOM SYSTEMS PVT. LTD., MOHALI.Duration : 1 Year (30th Nov., 2007 – 21st Nov., 2008)

Company Profile

: Elcom Systems was an well established telecom unit of Khemkas-controlled Sun Group from Russia. ELCOM specializes in manufacturing, marketing, and support of telecom & electronics products for the domestic and international market & is providing products & services for various business domains- Telecom, Security, Navigational aids, Electronic Automation, Electronic Instrumentation, Medical Electronics, Automobile, Consumer Electronics etc..

Key Deliverables/ Responsibilities

: Quality Assurance of Telecom Equipments from incoming goods inspection to final QC. Establish & up-grade Quality Management System Processes, procedures &

documentation for ISO9001, ISO14001. Plan & conduct Periodic Reviews & Internal Quality Audits. To identify the problems in various production processes, analyzing them,

generating potential solutions and implementing those solutions. To draft specification for all components & materials used in

manufacturing process in collusion with purchase and design departments To do root cause analysis on in-process & field failures. Implementation of 5S, Kaizen, Quality Circles, Kan-ban, IPC-610-D for acceptance of

electronic assemblies, six- sigma, Statistical tools & techniques and other lean manufacturing tools & to cultivate the lean culture on shop floor.

To keep a close vigil on the rejections & wastages & do brainstorming with staff members to find methods to eliminate them.

Company : RADIUS POWER INDIA PVT. LTD., MOHALI.Duration : 2 Years (14th Nov., 2005 - 28th Nov., 2007) Company Profile:

: A 100% export oriented unit, a subsidiary of Radius Power Inc., California, USA, pioneer in the field of EMI filters, Magnetics components & power supplies. Radius power is an ISO9001: 2000 accredited company with a CSA shared certification facility for safety approvals of products manufacturing. Most of the products are approved for safety from UL, CSA, Nemko etc.

Key Deliverables/ Responsibilities

: Quality Assurance of EMI Filters, Magnetics & Power Supplies from incoming goods inspection to final QC.

Responsible for achieving PPM targets in receiving, in-process and final inspection & testing stages.

Establish & up-grade Quality Management System Processes, procedures & documentation for ISO9001:2000, CSA shared certification facility, UL, NEMKO etc.

Preparation of specifications, BOMs & development of prototype samples of new developments based on specific customer requirements with a close co-ordination with our US office.

Liasioning with Head office in USA for Quality related issues and specifications finalization.

Plan & conduct Periodic Reviews & Internal Quality Audits. Facilitate Surveillance audits for ISO9001 & other safety approvals. Samples approval of components received for new products/ from new vendors. Periodic vendor evaluation, feedback to suppliers and technical support for Incoming raw

material testing. Identify the areas of improvement & initiate various improvement projects in all operations

of company by implementing innovative tools & techniques. Conduct PQIT (product Quality Improvement team) meetings periodically to initiate

various quality & productivity improvement actions on continual basis. Implementation of 5S, Kaizen, Quality Circles, Kan-ban, six- sigma, Statistical tools &

techniques and other SQC tools.

Key Achievements/ Notable Highlights

Established shared certification lab facility from CSA. >50% growth in productivity. Reduction in DPPM level from 10K to <1000PPM

Company : PEP INFOTECH LIMITED, MEERUT

Duration : 10.5 Years (2nd May, 1995 to 8th Nov, 2005)

Company Profile:

PEP Infotech was an ISO9001:2000 accredited leading Telecom company engaged in Design, manufacturing & Servicing of Telephone call charge indicators (PCO Machines), Call Conferencing system, EPABX, Coin Phone etc.

Key Deliverables/ Responsibilities

: Quality Assurance of microprocessor based Telecom products (Telephone call charge indicators (PCO Machines), Call Conferencing system, EPABX, Coin Phone etc.).

Initiate Quality & Productivity improvement efforts in all operations of company by implementing innovative tools & techniques.

Updation & maintenance of ISO9001 Quality System procedures & documentation. Initiated & Co-ordinated five Quality Circles in various departments of the company with

excellent results. Plan & conduct Periodic Reviews & Internal Quality Audits. Facilitate Surveillance audits. Periodic vendor evaluation and technical support for Incoming raw material testing. Computers & Printers installation & maintenance. Applied Six Sigma concept in various applications.

Company : S.K. Dynamics Pvt. Ltd., RoorkeeDuration : 5 months (November 94 to April 95)Responsibilities : Trainee Engineer

Company : Bharat Heavy Electricals Ltd., Electronics Division, BangaloreDuration : October 93 to April 94Responsibilities : Final year Project entitled “Designing of Automatic Testing Equipment for 4-

channel Analog Input Module”

EQUCATIONAL QUALIFICATIONS Bachelor of Engineering (Electronics) from Bangalore University. Management Diploma in Quality Assurance and ISO9000 from AIIMS, Chennai Certified Internal Quality Auditor for TS16949:2009, ISO9001:2008 & ISO14001:2004. Certified Lead Auditor Course for OHSAS18001:2007 from BSI, New Delhi. Certified IPC specialist for IPC-A-610-E

PERSONAL DETAILS :Name : Neeraj KansalDate of Birth : 6th July 1973Father’s Name : Late Shri. V. B. KansalNationality : IndianMarital Status : MarriedPermanent Address : ‘Bhagwan Palace’, 311, Abu Lane, Meerut Cantt -250 001 (U.P.)

Phone : 91-121 – 2641365Email : neeraj_akshat@yahoo.com

.REFERENCES: Mr. A. K. PandeyHead HR & Admn.SGS Tekniks Mfg. Pvt. Ltd.Infocity, GurgaonPhone : +91-9811384595

Mr. Amit Bali, Sr. Manager Production, Huber & Suhner IMT Manesar, GurgaonPhone : +91-9717293815

I declare that the information given above is true to the best of my knowledge.Note: Any other details would be furnished, if required

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(NEERAJ KANSAL)