nmp 625 summary for toolkit
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FRAMEWORKS, THEORIES AND MODELS
NMP 625:Strategic Management in Nonprofit
Organizations
E. Ruth Ever E-Portfolio Assignment #1
11/7/13
Traditional Strategic PlanningJohn M. Bryson
Step 1: Development of an Initial AgreementStep 2: Identification and Clarification of MandatesStep 3: Development and Clarification of Mission and
ValuesStep 4: External Environmental AssessmentStep 5: Internal Environmental AssessmentStep 6: Strategic Issue IdentificationStep 7: Strategy DevelopmentStep 8: Description of the Organizations Future
This models is most often used in the traditional “3-year” strategic planning process. The eight steps will lead to an action plan, results and an evaluation.
Real-Time Strategic PlanningDavid La Piana
La Piana proposes that strategic planning be done in “real-time” as opposed to the traditional 3-year strategic planning cycle. Strategic planning is a continuous cycle.
SWOT AnalysisAlbert Humphrey
Strengths Weaknesses
Opportunities Threats
The SWOT model allows an organization to do a analysis of their strengths, weaknesses, opportunities and threats. This analysis model is most often used as part of a larger strategic planning process.
Nonprofit Lifecycle StagesSusan Kennedy Stevens
There are different stages within the life of an organization. Not all organizations will go through each lifecycle. This
model factors in the five capacity building components so that one can asses if they are working together, or if they are out of
sync.
Organizational Life StagesJudith Sharken Simon
Organizational Life StagesJudith Sharken Simon
This model illustrates the life stages of nonprofit organizations as five stages, where decline and dissolutions can happen at any stage.
There are seven arenas that characterize what stage an organization is in: governance, staff leadership, financing, administrative systems, products and services, staffing and marketing.
Each stage can also be characterized by obstacles and opportunities.
Organizational Self-AssessmentMichael Hoff
Organizational PurposeOrganizational StructureWork ProcessesStaff Leadership Interpersonal RelationsReward StructureResources
This self-assessment allows the organization to come up with their own questions within each of the categories below. It is emphasized that the data gathered through this self analysis should be as objective as possible. This particular model does not have a lot of guidelines and leaves it to user discretion as to how in-depth to go, and in what direction, when exploring each category.
Organizational Self AssessmentPeter Drucker
What is our mission?Who is our customer?What does the customer value?What are our results?What is our plan?
Using these 5 questions and their secondary questions, an organization can create a strategic action plan.
Components for Organizational CapacityCarol Lukas & Sandra Jacobson
These six components are essential for a high performance organization. These interdependent factors all contribute to the health and performance of a nonprofit organization
Capacity Assessment GridDeveloped by McKinsey & Company for Venture Philanthropy Partners
This assessment tool helps assess the organizational capacity of a nonprofit. Each of the seven elements has subcategories, and these areas are all scored within the grid.
Elements of Organizational Capacity• Aspirations• Strategy• Organizational Skills• Human Resources• Systems and Infrastructure• Organizational Structure• Culture
Decision MatrixDavid La Piana
This matrix allows you to plot specific situations to see if the La Piana Assessment Tool is appropriate to use.
1High level of investment but short-term interest only
Consider use of tool
2High level of investment andLong-term interest in organization
Definitely use tool
3Low level of investment andShort-term interest only
Likely won’t use tool
4Low level of investment butLing-term interest in organization
Consider use of tool
Project LevelShort-Term
Interest
High Substantial Investment
Movement BuildingLong-Term
Interest
LowMinimal Investment
Supplemental Tool for AssessmentDavid La Piana
Supplemental Due Diligence Document Review Interviews with Organizational Leaders – 6 Assessment Areas
Governance Leadership Finances Human Resource Management Development Communications
Analysis: Red Flag IdentificationAction: Options for Managing the Risk(s)
This tool assesses the stability and capacity of the organization. It allows you to evaluate the overall risk and suggest various strategies.
How to Develop a Mission StatementPeter Drucker
Step 1: Establish a mission-writing group Step 2: Adopt criteria for an effective mission statement Step 3: Develop one or more draft statements Step 4: Judge the initial drafts against criteria and suggest revisions
or new options Step 5: Develop second drafts Step 6: Gain feedback from outside the writing group Step 7: Summarize feedback and distribute second drafts and
summary to writing group Step 8: Propose a draft mission statement or determine next step Step 9: Gain preliminary endorsement of the proposed mission
statement Step 10: Present the proposed mission statement for board approval
A ten-step process for creating your mission statement:
How to Write a Mission StatementJanel M. Radke
What are the opportunities or need that we exist to address? (purpose of the organization)
What are we doing to address those needs? (the business of the organization)
What principles or beliefs guide our work? (the values of the organization)
A mission statement should be free of jargon, short enough to be easily read and remembered, convincing, easy to understand, motivating and inspiring. It should answer three basic questions:
Crafting Effective Mission and Vision Statements
Emil Angelica
Vision Statement Process1. Select the vision statement
writing team2. Generate alternative
visions (SWOTM)3. Identify common themes4. Draft vision statement5. Circulate vision statement
for review and modify it6. Adopt the vision statement
Mission Statement Process1. Select the mission
statement writing team2. Clarify core values3. Review the organizations
underlying strategies4. Evaluate the current
mission statement5. Draft the mission statement6. Circulate the mission
statement for review and modify it
7. Adopt the mission statement
Angelica has outlined several steps on how to develop a mission statement and a vision statement.
Strategic PositioningThomas A. McLaughlin
The need for your serviceYour geographyYour users and potential users of your serviceCompetitors or alternativesFundersLabor forceSpecial assets
The goal of strategic positioning is not problem solving but imagining, and the imagining should be grounded in reality. A good strategic position statement is easy to understand and explains where you want your organization to be in the future. The following factors should be considered when doing strategic positioning:
What If…Scenario ThinkingDiana Scearce, Katherine Fulton and the Global Business Network
Scenario thinking is a type of strategic thinking, whereby scenarios are developed and then used to inform and direct the strategic process. There are three guiding principles for scenario thinking:
• The Long View: Looking into the future to see new possibilities
• Outside-In Thinking:Considering external changes and preparing for
surprising events
• Multiple Perspectives:Allowing a variety of perspectives to help understand
assumptionsand plan for the future
Scenario ThinkingDiana Scearce, Katherine Fulton and the Global Business Network
Phase One:ORIENTInterviewsFocal Issues
Phase Two:EXPLORECritical UncertaintiesPredetermined elements
Phase Three:SYNTHESIZEScenario frameworkScenarios
Phase Four:ACTImplicationsStrategic agenda
Phase Five:MONITORLeading indicatorsMonitoring systems
These are the five phases of the scenario thinking process.
The Strategy PyramidDavid La Piana
Organizational
Programmatic
Operational
This pyramid is a graphical representation of the categories or types of challenges that confront leaders of nonprofit organizations. La Piana proposes that an organization build its pyramid from the top down.
Strategy ScreenDavid La Piana
Strategy ScreenDavid La Piana
A Strategy Screen is a set of criteria that your organization uses to choose whether or not a particular strategy is consistent with its identity. The specific criteria in your Strategy Screen will depend on your organization’s mission, identity, competitive advantage and current market position.
10 Deadly Sins Leading to Strategic MalaiseMichel Robert
Sin 1: Strategy by osmosisSin 2: Strategy in isolationSin 3: Outsourcing the strategy to an
outside consultantSin 4: Operational managers are not
trained as strategic thinkersSin 5: Planning numberosisSin 6: Meaningless mission statementsSin 7: No crisis, no strategySin 8: The critical issues are not
identifiedSin 9: Not understanding the difference
between process and contentSin 10: Using a content consultant
These 10 sins can lead to either management not knowing or understanding the strategy or having a strategy that is understood but not being implemented
Strategic FilterMichel Robert
Questions Yes No
Q1
Q2
Q3
Q4
Q5
Q6
Q7
When faced with an opportunity, filter it through a series of questions that require a Yes or No answer. The questions should focus on the current strategy of the organization. If the opportunity does not conform to the current strategy, it becomes an exception. Historically, exceptions always end up being problem areas.
Strategic Thinking ProcessMichel Robert
Phase 1: Introduction and Overview
Phase 2: Identification of Characteristics
Phase 3: Setting Strategic Objectives
Phase 4: Critical Issues Meeting
Phase 5: Review/Revisit Session
Strategize for the FutureMichel Robert
The “Five Futures”
Future ahead—already started but not yet arrived.
Beyond—projectable and predictable based on current
constraints.
Behind—learn about future by looking at history and past.
Around– the one already present around you.
Beside –current trends in the other sandboxes that will
eventually affect you.