no. ganpat university m.b.a. semester-iv examination … (external... · seat no. ----- ganp at...

GANPAT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2017

Seat No. ___ _

IVAOlEMI ENTREPRENEURSHIP AND MANAGEMENT OF INNOVATIONS TIME: 3HRS Marks:40

Instructions to the examinee: 1. This is a closed book examination. 2. All the questions are compulsory. 3. Figures to the right indicate weightage ofanindividual question.

Q # 1 Discuss the concept of Enterprise, Entrepreneur and Entrepreneurship. (7) Elaborate on the role of entrepreneurship in the economic development at the regional level and at the national level giving suitable examples.

Q # 2 It is said that traditional managers and entrepreneurs differ. Highlight (7) the differences between traditional manager and entrepreneur.

Q # 3 Briefly explain various sources of finance for a new venture with (7) 1nerits and demerits of each.

Q # 4 What is feasibility analysis? Explain vurious at:~ects of feasibility (7) analysis.

Q # 5 Explain the advantage and disadvantage of being first mover (6) entrepreneur.

Q # 6 What do you mean by 'invention', 'discovery' and 'innovation'? (6)

Explain the types of innovations with suitable illustrations.

END OF PAPER

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Seat No. ___ _

GANP AT {JNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2017 IV A02MCS MANAGEMENT CONTROL SYSTEMS

TIME: 3 HRS

Q # 1 What are the steps involved in control process?

Marks:40

(5)

Q # 2 What is Responsibility Centre? Why are Responsibility Centres established? (5)

Q # 3 Explain the unique features of insurance companies. Discuss the management (5)

control implications ofthese features.

Q # 4 What are the constraints on sourcing in transfer pricing? (5)

Q # 5 How standards are used to evaluate performance? Explain limitations ofvariance (5)

analysis.

Q # 6 What is Balance Score Card? Explain it in detail with suitable example. (5)

Q # 7 Carbon Lights (CL) manufactures and sells lighting products. CL's sales and (10) marketing divisions are organized along product lines- wall scones, recessed lights, track light, etc. The manufacturing division produces lighting products for

all the sales and marketing division. During the planning process, each sales and marketing division specifies the

quantity of each style of light to be manufactured. Senior management then assigns

the task of manufacturing the lights to different plants in the manufacturing Division. Because manufacturing capacity is limited, some of the production is

also outsourced. Senior management determines the manufacturing schedule on the basis of detailed studies that have been done to measure the time and cost of manufacturing different types of lighting products. Manufacturing managers are

evaluated based on achieving target output within budgeted costs.

Requirements: 1. Are the manufacturing plants in the manufacturing division cost centre or

profit centre?

2. CL is considering decentralising its marketing and manufacturing division by letting manufacturing and marketing managers directly negotiate the

price for manufacturing various products. a) How should CL evaluate manufacturing plant managers under this

proposal?

b) Would you recommend that CL decentralise its manufacturing and

marketing division? Explain.

TIME: 3 HRS

Instructions:


APRIL- JUNE 2017 IV A08MHS Managing Hospitality Services

1. This is closed book examination 2. All questions are compulsory 3. Figures to the right indicates marks of each question

Seat No. ----

Marks:40

Q#l What are internal and interactive marketing? Give an example of how a (6) specific firm or organization might use these concepts to increase effectiveness of its services. How might these concepts be linked to service differentiation?

. Q#2 E~plain co-ordination of House-keeping with other depar_tments (6)

Q#3 After the service is completed, there are after-sales duties that must be (6) carried out by the Food and Beverage personnel. Explain the duties the barperson, restaurant manager and chef should perform at the end of services provided.

Q#4 "Menus are more than the conventional function of a communication and (6) selling tool but also a research and experimentation device that can be studied to increase restaurant profit". Elaborate the staterilent.

Q#5 Discuss the factor you would keep in mind while establishing room tariff for (5) an upcoming hotel.

Q#6 Write a short on the following: (a) various meal plans offered by Hotel. (6) (b) Scope of I-Iospitality Industry

Q#7 Describe the procedure for getting license and permits for hotels and (5) restaurants.

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Seat No. ___ _


APRIL- JUNE 2017 IV A08IMA INSURANCE MANAGEMENT

TIME: 3HRS Marks.: 40

Instructions:

1. Figures to the right indicate marks of each question. 2. All questions are compulsory. 3. This is closed book examination

Q# 1 Discuss the major challenges of Insurance sector. (6)

Q#2 Discuss the process of registration for insurance broker in India. (6)

Q#3 Discuss the procedure for action in case of default by an Indian Insurance (6) company under Insurance Regulatory and Development Authority (IRDA) regulation 2000 .

Q#4 Discus the different principles of Insurance. (6)

Q#S What is reinsurance? Discuss the benefits of reinsurance to other insurance (6) compames.

Q#6 Write Short Notes on : (10) (A) Privatization of Insurance sector (B) Actuarial Services

'END OF PAPER'

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Seat No. --------GANP AT UNIVERSITY

M.B.A. SEMESTER IV EXAMINATION APRIL2017

!VItDSwcM- WORKING CAPITAL MANAGEMENT TIME: 3 HRS. WT.: 401 1

Q# 1 (A) The following annual figures relate to Seven Star Limited.

Sales (at two months' credit) Materials consumed (suppliers extend two months credit) Wages paid (monthly in arrear) Manufacturing expenses outstanding at the end of the year (Cash expenses are paid one month in arrear)

Rs. 6,000,000 1,600,000 1,300,000

140,000

Total administrative expenses, paid as incurred 440,000 Sales promotion expenses, paid quarterly in advance 200,000

The company sells its products on gross profit of 20 percent counting depreciation as part of the cost of production. It keeps one month's stock each of raw materials and finished goods, and a cash balance of Rs.200,000. Assuming a 25 % safety margin, work out the working capital requirements of the company on cash cost basis. Ignore work-in-process. (A) Define term working capital and explain determinants of working capital requirements. (5 ) (B) Discuss the steps involved in Discriminant Analysis. (5 ;)

Q# 2 (A) Five Star Limited requires steel for its fabrication work. The probability distributions of the daily usage rate and the lead-time for procurement are given below. These distributions are independent.

Daily usage rate Probability Lead time Probability in tonnes in days

2 0.4 5 0.1 3 0.4 8 0.6 4 0.2 10 0.3

The stock-out cost is estimated to be Rs.7,000 per ton. The carrying cost is Rs.1,500 per ton per year. (a) What is the optimal level of safety stock?

(b) What is the probability of stockout? (5 )

(B) Discuss the credit policy variables and its impact on the working capital and profitability.

Q# 3 (A) Discuss Bank Credit and Trade Credit as a source to finance the working capital (B) Discuss the concept of optimum level of current assets.

Q# 4 Write a short note on 1. ABC Analysis with an illustration 2. Criteria for investing surplus cash 3. The Stone Model with an illustration

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March- June 2017

Seat No.

IVA06IFM- INTERNATIONAL FINANCIAL MANAGEMENT

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TIME - 3 Hours Weightage. : 40 Marks Instructions:

I. This is a closed book exam II. All questions are compulsory

III. Figures to the right in bracket indicate weightage of Question.

Q # 1 Give some examples of Market Imperfections, and discuss how they interfere with the (7) optimality of free trade. Also discuss how multi-national corporations can get around these imperfections, or use them to their advantage in competing against domestically oriented firms.

Q # 2 Explain with example interest rate swap and currency swap. (6)

Q # 3 Discuss major components of Balance of Payments in detail (6)

Q # 4 Ms. Williams is a portfolio manager at BNP Paribas. Williams is trying to decide how (7) to invest: 10 million, and she must choose between 1-year euro deposits and 1-year yen investments. In the latter case, she knows she must worry about transaction foreign exchange risk, but she also understands that she can use the appropriate forward contract to eliminate it.

Suppose Williams has the following data: EUR interest rate: 3.5200% per annum (p.a.) JPY interest rate: 0.5938% p.a. Spot exchange rate:¥ 146.0300 per EUR 1-year forward exchange rate:¥ 141.9021 per EUR

Which of these investments should Williams choose to get the highest euro return?

Q # 5 Spot USD/INR is quoted in Mumbai at 67.89/90, and EURIUSD in Hong Kong is (7) quoted at 1.1333/38. EUR interest rate is 2.00-2.25% and INR interest rate is 6.75-7.00%. These are Market Rates:

a) You have an Import Payment ofEUR 1lakh after 45 days 1. What is your FX Risk?

11. What rate does the bank quote you assuming they charge you 3 · 1 · paise margin?

b) If EUR/INR for 45 days Forward Rate in New Delhi is quoted at 68.11/17

1. Can you take advantage? 11. How?

111. Calculate your Profit

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Q # 6 Tanz Machines company, a Tanzanian ComRany, imports machine parts from UK and (7) is invoiced for£ 216,500 payable on the 15t January. The Company wishes to hedge using current options at an exercise price ofTZS1,750. Data is as follows:

TZS/£ £Options

1,712- 1,715 Contract Size is £12,500

March Contracts Exercise Price £Calls

1,650 90.25 1,700 80.45 1,750 62.50

Contract prices are in cents/£.

Required:

£Puts 40.30 90.80 95.80

i) Show the hedge position and compute its cost. ii) Illustrate an action the company will take on the 15th January if the

TZS/£ spot rate at that time is TZS1,842- 1,845. iii) Calculate the Net Saving that the company makes as a result of its option

hedge.

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APRIL- JUNE 2017

Seat No.

IV A07SFM STRATEGIC FINANCIAL MANAGEMENT TIME: 3 HRS

Instructions: 1. Write to the point. Give appropriate examples when needed.

2. Figure on the right side indicates mark.

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Marks:40

~1 00 (A) "Real option is same as equity option except for underlying" Illustrate.

(B) How sensitivity analysis is important tool for analyzing possible valuation of target company?

Q#2 (12) (A) Define split-up, tracking stock and exchange offer. Give suitable example.

(B) Differentiate between lease and higher-purchase contract.

(C) Discuss different anti-takeover strategies.

Q#3 The RIL is presently managing its account receivables internally by the sales and (10) credit department. Its credit terms for sales are 2/10 net, 30. The past experience of RIL has been that on an average 30 per cent of the customers' avail of the discount, while the balance of the receivables is collected on an average 60 days after the invoice date. Further, 2 per cent of the sales turnover results into bad debts.

The firm is financing its investments in receivables through a mix of bank finance and long-term finance in the ratio of 2: I. The effective rate of interest on bank finance is 22 per cent and the cost of own funds is 30 per cent.

The projected sale for the next year is Rs .500 lakh. The credit and collection department spends on an average one-fourth of its time on collecting receivables.

A proposal to avail of factoring service from Fair growth Factor Ltd.(FFL) as an alternative to in-house management of receivables collection and credit monitoring is under the consideration of the Board of Directors (BoD) of the RIL. If the proposal , details of which are given below, is accepted it is expected that the projected sale for the next year can increase by Rs.50 lakh as result of the diversion of the time of the executives of the sales, credits and collection department to sales promotion . For the type of product that RIL is producing, the gross margin on sales in the past has been 20 per cent.

Moreover, there would be a saving in administrative overheads amounting to Rs.2.5 lakh due to discontinuance of sales ledger administration and credit

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monitoring. According to the factoring proposal , the FFL offers a guaranteed payment of 30 days. The other detai Is are I is ted below:

The FFL would advance 80 per cent and 85 per cent in case of recourse (R) and non-recourse (NR) factoring deal respectively; the balance would be retained as factor reserve. The discount charge in advance (up-front) would be 22 per cent and 21 per cent for Rand NR respectively. The FFL would also charge a commission (up-front) @ 2 per cent and 4 per cent for Rand NR respectively.

Calculate the cost of each alternative and advice RIL for best alternative for collections.

Q#4 (10) (A) Currently, Idea Ltd. (IL) planning to acquire Vodafone India Ltd. (VIL) which is

not listed on the any of Indian stock exchange. As analyst you had collected data of past similar type of merger for Yodafone-Hutch, GTL-Aircel and TelenorUnitech. Paid up value for each target company was Rs.39.1 crore, Rs.30.4 crore and Rs.l5.2 crores respectively. Other data were book value (Rs.l5.7 crore, Rs.12.8 crore and Rs.6.6 crore respectively), net income (Rs.2.1 crore, Rs.2.3 crore, Rs.2.0 crore respectively) and sales (Rs.34.2 crore, Rs.46.4 crore, Rs.40 .6 crore respectively). So, if book value, net income and sales of VIL are Rs.l9 crore, Rs. 2.9 crore and Rs.63 crore respectively, what should be paid up value for the VIL?

(B) Currently, Reo Ltd. (RL) is expecting cash flow of Rs.600 Lacks per year and cost of Capital is 20 per cent with 200 Lacks no of outstanding shares. If market value of share is Rs.40 per share, then calculate gain in percent for share repurchase of Rs.800 lacks or considering investment of same amount. You should calculate with premium consideration (considering equal benefit to tender and non-tender shareholder) and without premium consideration .

END OF THE PAPER

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Seat No. ___ _


APRIL- JUNE 2017 IV AOSSMA SERVICES MARKETING

TIME: 3 HRS Marks:40

Instructions: 1. All questions are compulsory.

2. Figures right to the question indicates weight of the question.

Q#l Intuitively, it would seem that managers would want their customers to have wide (8) tolerance zones for services. But if customers do have these wide zones of tolerance for services, is it more difficult for firms with superior service to earn customer loyalty? Briefly explain factors affecting desired and predicted service.

Q#2 Select a service organization you are familiar with. Explain the service offered by (6) it and develop a good service guarantee for it. Discuss why your guarantee is a good one, and the possible benefits to the company in implementing it.

Q#3 What is servicescape? Explain the types of servicescape. How it's important (6) varies among services with search, experience and credence attributes?

Q#4 "A complex combination of strategies in needed to ensure that service employees (6) are willing and able to deliver quality services and that they stay motivated to perform in customer-oriented, service-minded ways". Comment. Also explain all strategies for delivering service quality through people.

Q#S Being the marketing manager of a leading domestic tours and travels company of (6) your country, discuss what kind of demand and supply challenges you may face. How would you overcome those challenges? Explain.

Q#6 Explain the following terms: (a) competition based pricing of services (b) the services triangle (c) service blueprinting

END OF PAPER

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Seat No. ----GANPAT UNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION APRIL- JUNE 2017

IVA06SMB STRATEGIC MARKETING AND BRAND MANAGEMENT TIME: 3 HRS Marks:40

Instructions: 1. All questions are compulsory 2. Figures to the right indicate the marks of each question 3. Be concise and to the point. Use examples where it has been asked.

Q# 1

Q#2

Q#3

Q#4

Q#5

Q#6

Q#7

A Packaged food company's acquisition of a fast food company that features hamburgers and French fries. Which diversification strategy will be suited and what synergies or benefits might each purchase produce?

Should positioning be based on product features or benefits? Why? Under what circumstances features are the focus of an advertising of FMCG brand?

If you were the customer experience executive at Pizza Hut, what competitive strategy you would suggest defend firm's market share against competitive threat from new Pizza chain entering in India.

Fair & Lovely is known beauty product that pioneered the beauty segment such as face cream and body lotion. What advantages does being pioneer in new product market by assuming that new players will struck the market soon.

What is the difference between growth-market targeting strategy and a niche targeting strategy? What capabilities should a business possess to implement a growth-market targeting strategy effectively?

Pick a category basically dominated by two main brands. Evaluate the positioning of each brand. Who are their target markets? What are their main points of parity and point of difference?

Discuss about the brand which you purchased in your last shopping and discuss about the experience associated with it? Discuss about the effectiveness of the experience from that brand.

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APRIL - JUNE 2017 IVA07RMA RETAIL MANAGEMENT


Instructions: 1. Each question carries equal marks. 2. Give example wherever necessary.

Q.l What is Omni Channel Retailing? How has the Omni Channel Environment of (8) (a) retailing in a sense redefined the ways in which shoppers approach store brands? What

are the benefits of the Omni Chmmel of retailing for shoppers and retailers alike? (b) How has Indian consumer changed? What are the challenges that the new consumer

poses for the retailer?

Q.2 What is retail market segmentation and how do retailers apply the principles of market (8) (a) segmentation to identify groups of shoppers and target their offerings to meet their

needs? (b) Explain the objectives of merchandise management and discuss the components ofthe

merchandise mix.

Q.3 A departmental store located inside a shopping mall is seeking to arrive at the optimal (8) (a) level of atmospheric that contribute to the distinctive brand positioning and retail

image of the store. How would you advice the store? (b) What is visual merchandising? Discuss three major components of visual

merchandising in store-based retail in detail.

Q.4 What are the different ways of price adaptation in retail? Explain with suitable (8) (a) examples. (b) Explain the different category tactics in detail.

Q.S Define Supply Chain Management and describe its role in increasing a retailer's (a) competitiveness (b) Explain the components of communication mix. How can the components of the

communication mix can be used by a retailer for the followings: I. A store opening II. A discount sale III. Visit by a celebrity to a store IV. Launching a new line of products

END OF PAPER

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Seat No. __ _

TIME: 3HRS

Instructions:

GANPAT UNIVERSITY

M.B.A.SEMESTER-IV EXAMINATION

APRIL-JUNE 2017 . . . . . ··. · ~

IV AOSLEH LEGAL ENVIRONMENT OF HRM

1. Figures to the right indicate individual marks of each question. 2. All the questions are compulsory. 3. Supplement you answers with relevant examples.

Marks: 40

Q # 1 Write short notes on the following: (08) (A) Occupational diseases as defined by The Workmen's Compensation Act,

1923. (B) Applicability of labor laws on Apprentices.

Q # 2 Explain in detail the major provision of safety as defined by The Factories Act, (08) 1948.

Q # 3 Define the meaning social security. Explain in detail the objectives and the major (08) provisions ofThe Employee's Provident Fund Act, 1952.

Q # 4 What is the procedure of lay off in case there are more than 100 workers in the (04) organization? Explain in detail the difference between dismissals and lay off

Q # 5 Consider the given case let and answer the questions mentioned below: (04) Ours is an Italian MNC with its Asian HQ in Mumbai. Our Managing Director has employed two drivers in his personal capacity, to whom he pays on his own since last four years and eight months. In view or misbehavior and negligence in duty he decided to discontinue services of one driver. Now the driver has sent a legal notice from some unknown Union, demanding reinstatement and if the retrenchment is to be accepted then. the . ciriver should. be paid 5 . month's salary along with gratuity for the period worked. · ·. .. · ·· · · · · · · · · ·· · · · ·

Please advice if the company should take cognizance of the legal notice sent by the Union's Advocate and what should be the future course of action to be undertaken by the company.

Q # 6 Explain in detail under what circumstances the worker is not entitled to lay off compensation. (04)

Q#7 A government servant retired after attaining the age of superannuation, was paid the retirement gratuity. Post retirement, at the age of 62, he joined a private manufacturing company on contract basis. He joined as an officer in the administrative domain. He worked there for 10 years and then resigned. He

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resigned from his services at the age of 72. All the employees were covered by the Payment of Gratuity Act, 1972. Is this person eligible for the payment of gratuity under the Act, for the services rendered at the company, i.e.lO years, with special reference to service rendered after retirement? Explain. (04)

END OF PAPER

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Seat No. ----GANPATUNIVERSITY

M.B.A. SEMESTER- IV REGULAR THEORY EXAMINATION

APRIL- JUNE 2017

IV A06SHR STRATEGIC HUMAN RESOURCE MANAGEMENT


Instructions:

1. All the questions are compulsory.

2. Question number 1 is short answer type question with 2 marks each. Rest all the

questions are descriptive in nature.

3. Please provide examples wherever asked.

Q # 1 Please answer the following five questions briefly.

(A) What is Strategic Human Resource Management?

(B) What is Competitive Advantage?

(C) Give two ways of managing Workforce Diversity.

(D) What is on-the-job Training?

(E) What is Strategically Oriented Performance Management Systems?

Q # 2 How can strategy and HR planning be integrated?

(A) What are the problems with such integrations?

Q # 3 What are the role of a strategic HR Leader?

(A) List few of the Strategic HR Leadership competencies?

Q # 4 What are Non-traditional Investment Approaches?

(A) Elaborate Employee Assistance Programmes?

Q # 5 Write a note on the evolution of HRM .

Q # 6 What are the cultural issues of expatriates?

Q # 7 Write a note on Strategically Oriented Compensation Systems.

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Seat No. __ _

TIME: 3HRS

Instructions:

GANPAT UNIVERSITY M.B.A.SEMESTER-IV EXAMINATION

APRIL- JUNE 2017 .

IV A07IHR INTERNATIONAL HUMAN RESOURCE

MANAGEMENT

1. Figures to the right indicate individual marks of each question. 2. All the questions are compulsory. 3. Supplement you answers with relevant examples.

Marks: 40

Q # 1 Write short notes on the following: (08) (A) Similarities and differences between domestic and international HRM. (B) Reasons for using international assignment.

Q # 2 As a newly appointed Project Manager of a research team, you consider that you (08) will be able to manage the project virtually from your office in London, even though the other six members are located in Munich. This will solve your personal dilemma as your family does not want to be relocated. 'I'he project has a 6- month deadline. What factors should you need to consider in order to make this virtual assigmnent effective? Explain in detail.

Q # 3 Explain in detail the positives and negatives associated with being an (04) international business traveler?

Q # 4 Explain in the major factors involved in expatriate selection. (08)

Q # 5 Explain in detail the challenges faced in training expatriate managers. (04)

Q #6 "The international assigmnent is an important way of training international operators and developing the international 'cadre'. In this sense, an international assignment is both training and managerial and organizational development". Do you agree with the statement? Justify you answer your answer vvith relevant examples. · · · ·· (08) ·

END OF PAPER


APRIL -JUNE 2017

Seat No.

IV A07GSC GLOBAL SUPPLY CHAIN MANAGEMENT TIME: 3 HRS

Instructions: 1. All the questions are compulsory

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Marks:40

Q # 1 "The supply chain structure is determined by the design, planning and operations (8)

of its key drivers, which together determine the responsiveness and cost

efficiency of the entire supply chain".- Critically evaluate the statement and

comment.

Q # 2 "Supply chain executives have responsibility for a significant portion of the cost (8)

of goods of goods sold and operating expenses, and therefore, have a major

impact on margin management. Their decisions and expenditures associated with

procurement, inbound transportation, production planning, and materials

management have direct impact on the net profits of the firm. Even they have

responsibility for a sizable array of assets-inventories, facilities, handling

equipment, transportation equipment, and computer and communications systems

-used in the operation of the business which affect the rate of asset turnover". -

Analyse the statement and illustrate with suitable example.

Q # 3 Explain the role of Information Technology in boosting the supply chain

competitiveness with suitable example

(6)

Q # 4 "Marketing and supply chain activities must be integrated". Critically evaluate (6)

the statement and justify your argument with suitable example.

Q # 5 Supply chains today are more vuloerable than · ever and the potential business (8)

impact has never been more multifaceted . Globalization is one reason for this,

boosting supply chain complexity and magnifying the impact of disruptions by

exponentially increasing the number of individuals, organizations and operations

that can affect a product's supply chain. Increased reliance on an extended value

chain is another key factor. Today, it is virtually impossible to have a direct "line

of sight" and drive accountability for risk across the entire supply chain.

Critically evaluate the statement with the perspective of supply chain risk and

suggest strategies to mitigate the risk.

Q # 6 Global supply chains: why they emerged, why they matter, and where they are (4)

going? Explain with suitable example.

no. ganpat university m.b.a. semester-iv examination … (external... · seat no. ----- ganp at...

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