NO ONE KNOWSRUSSIA LIKE WE DO.

Trade Lane Expertise

Our Russian market experience puts this high-growth exporting partner within easy reach

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Partnering with the USCS to boost your exporting success. Visit export.gov/dhl

Moscow/SVO

Khabarovsk/KHV

Vladivostok/VVO

Yuzhno-Sakhalinsk/UUS

St. Petersburg/LED

DELLeipzig/LEJ

Cincinnati/CVG

Los Angeles/LAX

Helsinki/HEL

Hong Kong/HKG

Los Angeles/LAX

New York/JFK

Cincinnati/CVG

Los Angeles/LAX

Cincinnati/CVGSeoul/ICN

SeCUrity + ConVenienCe = PeaCe of mind.

• DHL Express is the global industry leader in the number of TAPA-certified facilities. This global security and safety certification is awarded by Transported Asset Protection Association (TAPA) to facilities that comply with the highest security standards

• More than 170 DHL facilities around the world are TAPA-certified, including all key North American hubs and gateways, as well as six of our Moscow and St. Petersburg facilities

• All outbound shipments in key operations facilities in Moscow and St. Petersburg are screened with X-ray equipment in accordance with U.S. Transportation Security Administration (TSA) requirements

• DHL Express owns and operates offices in 24 key Russian cities including: Moscow, Novosibirsk, Yekaterinburg and St. Petersburg

Welcome to Russia

As the world’s ninth-largest economy, Russia has robust natural resources, a developed financial services industry, and steady middle-class growth. The country’s entry into the World Trade Organization (WTO) will result in lower trade barriers and legally enforceable market access for foreign companies, making trade with Russia more attractive. As the first international express delivery service company to serve this region, DHL Express can help your business thrive in this unique market thanks to our long-standing relationships with local regulatory agencies and our strong presence throughout the key cities.

tHe dHL differenCe: WHy We’re yoUr SPeCiaLiStS in rUSSia.

• In 1984, DHL Express became the first international express delivery service company in Russia. Today, our local experience and long-standing relationships with regulatory agencies help us provide unparalleled service in the region

• With more than 2,500 employees, 11 gateways (two in Moscow), 150 offices (stations, agencies, service points) and 900 vehicles, DHL Express Russia offers the strongest, most comprehensive network infrastructure to serve customers

• DHL Express Russia offers continuous access to all key business destinations throughout the region, including the major cities of Moscow, St. Petersburg, Nizhny Novgorod, Rostov-on-Don, Novosibirsk, Samara, Ekaterinburg, Vladivostok and many others

• DHL Express has the latest pick-up times out of key Russian cities to the U.S., assuring customers extra deadline flexibility

• Established in the U.S. in 1969, DHL Express U.S. utilizes five strategically-located gateways and more than 90 service centers to deliver to more than 220 countries and territories around the globe

• DHL Express is investing $47 million during 2012-2013 to expand the CVG hub, its Americas hub facility at the Cincinnati/Northern Kentucky airport, including a new 193,000 square-foot sort facility to support growing markets like Russia. The CVG hub is strategically located within one hour’s flight time to 60% of the U.S. population and has a state-of-the-art autosort for letters and small parcels

SPeed WitH no LimitS.

• Import: 1 day delivery to New York and 2 day delivery to Chicago, San Francisco and Miami from Moscow and St. Petersburg; 2 day delivery to New York and 3 day delivery to Chicago, San Francisco and Miami from Ekaterinburg, Novosibirsk and Vladivostok

• Export: 2 day delivery to Moscow and St. Petersburg from New York, San Francisco and Miami; 3 day delivery to Ekaterinburg and Novosibirsk from New York and San Francisco; 4 day delivery to Vladivostok from New York, Chicago, San Francisco and Miami

aWard-WinninG reLiaBiLity.

• The Commonwealth of Independent States (CIS) Call Centre Award “Training of the Year” was awarded to DHL Express Russia in 2012. (The “CIS” is comprised of the countries of Azerbaijan, Armenia, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Uzbekistan and Ukraine.)

• DHL Express Russia’s Customer Service has been recognized as one of the best in Russia and the Commonwealth of Independent States. In 2012, the company took first place in three categories - “Best Corporate Culture”, “Best Team” and “Best Training of a Call Centre Staff” - at the Call Centre World Forum Russian and CIS Awards

• DHL Express U.S. earned a 2012 Gold Stevie Award for Customer Service by American Business Awards

• DHL Express U.S. earned the 2011 President’s Award at the first annual Strategic Supplier Awards, presented by Atlas Air Worldwide for “Exceptional Service and On-Time Delivery”

• Supply Chain Brain (formerly Global Logistics & Supply Chain Strategies), awarded DHL Express U.S. the “2010 Great Supply Chain Partner” award

• In 2010, DHL Express U.S. was awarded the multi-site ISO 9001:2008 certification for all service centers, gateways and hubs, as well as operations head office and support facilities. ISO certification is the world’s most recognized, widely-used measure of quality management system standards

• DHL Express Russia holds active certifications for standards such as ISO 9001, TS 16949, ISO 14001 and ISO 13485

Sources: Central Intelligence Agency (CIA) World Factbook 2011 statistics; ustr.govThe U.S. Department of Commerce; U.S. & Foreign Commercial Service And U.S. Department Of State

Russia Trade Lane Facts

Note: Routes are subject to change.

Russia Route Map

Hub/Gateway Super Hub

Добро пожаловать в Россию

» russia was the U.S.’s 31st largest export market and the 14th largest exporter to the U.S. in 2011

» Leading market opportunities include: agricultural equipment, apparel, automotive and aviation equipment, Consumer electronics and medical equipment

» russia will host the Winter olympics in 2014 in Sochi, which will continue to push russia’s globalization and interdependence with the rest of the world

» the Washington-based Peterson institute predicts that U.S. exports to Russia could double within five years as a result of Wto accession

Transit times may vary, by origin and destination postal (zip) codes, commodity type, weekday shipped, pick-up time, size, weight.

Russia - U.S. Transit Times (Days)

Moscow/St. Petersburg to New York 1

Moscow/St. Petersburg to Chicago/San Francisco/MiamiEkaterinburg/Novosibirsk/Vladivostok to New York

2

Ekaterinburg/Novosibirsk/Vladivostok to Chicago/San Francisco/Miami

3

U.S. - RussiaTransit Times

(Days)

New York/San Francisco/Miami to Moscow/St. Petersburg 2

New York/San Francisco to Ekaterinburg/Novosibirsk 3

New York/Chicago/San Francisco/Miami to Vladivostok 4