noah said. “o my lord! i do seek refuge with you, lest i ask you for that of which i have no...
DESCRIPTION
BACKGROUND STORY Corporate university exists because of the needs to train managers and staff on various skills. Success stories such as Motorola gets $30 returns for every dollar it spent on training; since Boston Pizza College started, retention increase by 300%; Bowater company in Canada saved $10 million in 1996 as a result of team training. INTAN, PERMATA, and other corporate training centres exist because government and corporation believe in staff development.TRANSCRIPT
Noah said. “O my Lord! I do seek refuge with You, lest I ask You for that of which I have no
knowledge. And unless You forgive me and have mercy on me, I should indeed be lost!”
Quran, 11:47
Roles, Competencies, and Positions of Instructional Designers
BACKGROUND STORYCorporate university exists because of the needs to train managers and staff on various skills. Success stories such as Motorola gets $30 returns for every dollar it spent on training; since Boston Pizza College started, retention increase by 300%; Bowater company in Canada saved $10 million in 1996 as a result of team training. INTAN, PERMATA, and other corporate training centres exist because government and corporation believe in staff development.
BUSINESS MANAGEMENT>Analyzing needs>Applying business acumen>Driving results>Planning & implementing >Assignments>Thinking strategically
INTERPERSONAL>Building trust>Communicating>Influencing>Managing diversity>Networking & Partnering
PERSONAL>Demonstrating adaptability>Modeling personal development
COMPETENCIES
AREAS OF EXPERTISE
ROLES
CAREER PLANNING AND MANAGEMENTMANAGING ORGANIZATIONAL KNOWLEDGE
COACHINGMANAGING THE LEARNING FUNCTION
FACILITATING ORG. CHANGE
MEASURING AND EVALUATING
DELIVERING TRAININGIMPROVING HUMAN PERFORMANCE
DESIGNING LEARNING
Learning strategist
Business partner
Professional specialist
Project manager
The 2004 ASTD Competency Model
Facts and Figures
• 70% of employers provide formal training• $50 - $60 billion budgeted for training• 30 hours/employee spend for training• 36% of training are outsourced• 27% technology-based training• 51% training purchase controlled by HR• 70% of training is instructor-led
Who provide training?
• In most companies, T&D activities are provided by trainers, managers, in-house consultants, and employee experts
• Some are outsourced – provided by training providers such as colleges, universities, community colleges, consultants, professional org etc.
Who is in charge of training?
The Evolution of training’s role
Performance result
Business Need
Learning: acquisition of knowledgeKnowledge: Individuals/teams know howExplicit knowledge: Knowledge that can be formalized, codified.Tacit knowledge: personal knowledge based on experience
Structures of Training Department
Faculty Model
Customer Model
BUSINESS FUNCTIONS
MATRIX MODEL