nobody to somebody 2016 asis 4211 - confex · 8/10/16 3 cues 9. opposizonally&defiant 10....

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8/10/16 1 Nobody to Somebody Mitigating Workplace Violence Steven C. Millwee, CPP Session 4211 © Copyright Protected, 2016 – SecurTest, Inc. and iReviewNow, LLC All Rights Reserved U.S. Patent Protected 2 Micah Xavier Johnson – Dallas Police Murders 7/7/2016 5 police officers murdered and 7 others wounded Omar Mateen Orlando Terrorist 6/12/2016 49 Murdered, 53 wounded George Hennard Luby’s Massacre 10/16/1991 23 Murdered, 27 wounded © 2016 – Steven C. Millwee, CPP – All Rights Reserved 3 Adam Lanza – Sandy Hook Elementary School 12/24/2012 20 children, 6 Adults Murdered James Holmes Aurora Colorado Movie Theatre 7/20/2012 12 Murdered Robert Hawkins Westroads Mall 12/5/2007 8 Murdered © 2016 – Steven C. Millwee, CPP – All Rights Reserved

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Page 1: Nobody to Somebody 2016 ASIS 4211 - Confex · 8/10/16 3 Cues 9. OpposiZonally&defiant 10. Lack&of&conscience& 11. Lack&of&responsibility& 12. Dishonesty& 13. Blatantdisregard&for&rules&

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Nobody  to  Somebody Mitigating Workplace Violence Steven C. Millwee, CPP

Session 4211 ©  Copyright  Protected,  2016  –  SecurTest,  Inc.  and  iReviewNow,  LLC  -­‐  All  Rights  Reserved  U.S.  Patent  Protected    

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Micah  Xavier  Johnson  –  Dallas  Police  Murders  

7/7/2016  5  police  officers  

murdered  and  7  others  wounded  

Omar  Mateen  Orlando  Terrorist  

6/12/2016  49  Murdered,  53  

wounded  

George  Hennard  Luby’s  Massacre  10/16/1991  

23  Murdered,  27  wounded  

©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

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Adam  Lanza  –  Sandy  Hook  Elementary  

School  12/24/2012  

20  children,  6  Adults  Murdered  

James  Holmes    Aurora  Colorado  Movie  

Theatre  7/20/2012  

12  Murdered  

Robert  Hawkins  Westroads  Mall  

12/5/2007  8  Murdered  

©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Page 2: Nobody to Somebody 2016 ASIS 4211 - Confex · 8/10/16 3 Cues 9. OpposiZonally&defiant 10. Lack&of&conscience& 11. Lack&of&responsibility& 12. Dishonesty& 13. Blatantdisregard&for&rules&

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Takeaways  1.  Types  of  Killers  2.  Security  Cues  3.  Risks  to  the  Enterprise  4.  PrevenZon  and  DetecZon  5.  Early  Employee  Warning  Signs  6.  Workplace  IntervenZon  and  PrevenZon  

Strategies  

4  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Types  of  Killers  1.  Disgruntled  Worker  Killers  2.  DomesZc  Killers  3.  Terrorist  MoZvated  Killers  4.  Race  MoZvated  Killers  5.  Crime  Driven  Killers  (Caught-­‐in-­‐the  act)  6.    Isolated  Self-­‐Loathing  Killers  -­‐  Stranger  on  

Stranger  –    “Nobody  to  Somebody”  

5  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Security  Cues  1.  Violent,  deviant,  vivid  fantasy  life  2.  AnZsocialism  –  IsolaZon  3.  Abuse  history    4.  Targeted  as  inferior  by  others,  o`en  turning  to  bullying  5.  Inability  or  failure  to  develop  secure  aaachments  6.  Rapid  escalaZon  with  brutality  toward  others  as  a  precursor  7.  Overly  aggressive  

6  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Page 3: Nobody to Somebody 2016 ASIS 4211 - Confex · 8/10/16 3 Cues 9. OpposiZonally&defiant 10. Lack&of&conscience& 11. Lack&of&responsibility& 12. Dishonesty& 13. Blatantdisregard&for&rules&

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Cues  9.  OpposiZonally  defiant  10.  Lack  of  conscience  11.  Lack  of  responsibility  12.  Dishonesty  13.  Blatant  disregard  for  rules  14.  Target  ScouZng  –  TesZng  Your  Security  15.  Obsession  with  Weapons  /  Explosives  16.  Self-­‐Loathing  turns  internal  hatred  toward  external  targets    

7  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Commercial  Incidents  –  FBI  Summary  –  Take  Home  Study  FACTS    

8  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

  Harden  the  target  (security  upgrades)  –  “AcZve”  Video  Surveillance  –  Peep  holes  on  doors  –  Hardened  Security  –  Secure  Doors  not  open  to  public  –  Visible  Security  –  Piggy-­‐Back  Access  Controls  –  Perpetual  screening  of  Visitors  and  Employees  

  Report  suspicious  acZvity  to  police  /  security  –  Implement  ReporZng  System  –  Mass  NoZficaZon  System  –  Consider  a  mulZ-­‐disciplinary  team  to  assess  potenZal  threats  

  Train  and  prepare!  –  Survivor  mindset  is  criZcal  

 

PrevenJon  &  DetecJon  

9  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Page 4: Nobody to Somebody 2016 ASIS 4211 - Confex · 8/10/16 3 Cues 9. OpposiZonally&defiant 10. Lack&of&conscience& 11. Lack&of&responsibility& 12. Dishonesty& 13. Blatantdisregard&for&rules&

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Early  Employee  Warning  Signs  1.  Social  Withdrawal  2.  Uncontrolled  rage  3.  Discipline  problems  4.  Bullying  5.  Violent  IdeaZon  (Verbal,  Wriaen,  Drawings)    6.  Verbal  Threats  (Direct,  CondiZonal,  Veiled)  7.  IndicaZons  of  preparing  for  violence  8.  Extreme  prejudice  or  intolerance  for  differences  9.  Obsession  with  weapons,  war  and  death  10.  Suicidal  ideaZon  11.  Vicious  ranZng  in  wriaen  and  verbal  communicaZons  

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Business  card  for  free  2016  SecurThreat®  

©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Workplace  IntervenZon  Strategies  1.  Train  all  employees  to  report  warning  signs  2.  Threat  Assessment  Team  NoZficaZon  3.  Threat  Assessment  and  IntervenZon  by  Trained  Professionals  4.  NegoZated  Voluntary  ResignaZon  Strategy  with  a  focus  on  diagnosis,  

treatment  and  COMPASSION  –  Millwee  Unmerited  Mercy  Technique)  5.  UpdaZng  your  Background  Screening  Protocols    

11  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Background  Screening:  Mandates  1.  FBI  Finger-­‐Print  Based  checks  versus  

Commercial  Checks  –  CriZcal  Infrastructure  Rules  

2.  TerrorAlert  ConZnuous  Vepng  3.  Annual  Renewals  4.  Quarterly  Vepng  5.  Visitor  /  Vendor  Management  Vepng  

12  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Page 5: Nobody to Somebody 2016 ASIS 4211 - Confex · 8/10/16 3 Cues 9. OpposiZonally&defiant 10. Lack&of&conscience& 11. Lack&of&responsibility& 12. Dishonesty& 13. Blatantdisregard&for&rules&

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Landmines  1.  The  NOT  FOR  landmine  –  Negligent  Hiring  2.  Desperate  background  screening  of  one  group  for  another  –  

Negligent  Security  3.  Duty  to  protect  –  What  you  could  or  should  have  known  –  General  

Negligence  and  Foreseeability  4.  Duty  to  warn  the  vicZm  or  general  public  of  harm  -­‐  Failure  to  

Warn  5.  Failure  to  the  law  –  Statutory  Negligence  

1.  FCRA  2.  EEOC  3.  Federal  Background  Screening  Laws  4.  State  Background  Screening  Laws  

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Business  card  for  2016  SecurThreat  

©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

“The  best  predictor  of  future  behavior  is  relevant  past  behavior.”  

 “People  Want  to  Know  that  You  Care,  Before  they  care  What  You  Know”  

14  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

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You  Make  the  Difference!     Status  Quo  ü  Do  things  right  ü  Inherit  Goals  ü  Are  Conformers  ü  Control  ü  Persist  ü  Protect  ü  Supervise  ü  Efficient  ü  PosiZon  Oriented  ü  Perspire  

  Leaders  Do  the  Right  Thing  Set  InnovaJve  Goals  Reform  Empower  Assist  Delegate  Coach  EffecJve  People  Oriented  Inspire.  

©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

Page 6: Nobody to Somebody 2016 ASIS 4211 - Confex · 8/10/16 3 Cues 9. OpposiZonally&defiant 10. Lack&of&conscience& 11. Lack&of&responsibility& 12. Dishonesty& 13. Blatantdisregard&for&rules&

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Be  the  Leader,  as  Security  Professionals  

Protect  Their  Brand  

16  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

 

 Steven  C.  Millwee,  CPP  President  and  CEO  SecurTest,  Inc.  and  iReviewNow,  LLC  (800)  445-­‐8001  (813)  310-­‐0670  [email protected]      ©  Copyright  2016  –  All  Rights  Reserved  –  Steven  C.  Millwee,  CPP,  SecurTest,  Inc.  and  iReviewNow,  LLC    

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Business  card  for  2016  SecurThreat  Risk  Tool  

 

©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  Reserved  

The  only  mulS-­‐patented  soluSon  

18  ©  2016  –  Steven  C.  Millwee,  CPP  –                                        All  Rights  

Reserved