NON-VERBAL COMMUNICATIONMessages Without Words but not sounds By faisal kamran

Characteristics of Nonverbal Communication Nonverbal communication exists (65-93%) Nonverbal communication can be ambiguous Nonverbal behavior regulates conversations Nonverbal communication is more believable than verbal Nonverbal communication may contradict verbal

Characteristics of Nonverbal Communication Nonverbal communication serves many functions i.e. Repeating Substituting Complementing Accenting Regulating Contradicting Deceiving

Differences Between Verbal and Nonverbal Communication Single vs. Multiple Channels Intermittent vs. Continuous Clear vs. Ambiguous Verbal vs. Nonverbal Impact Deliberate vs. Unconscious

COMMUNICATING

COMMUNICATING

Nonverbal Comm. Codes Visual Auditory- codes you can see and hear -Kinesics -Facial Expression -Paralanguage -Physical Appearance Contact- codes you feel -Haptics (touch) -Space (personal and territory) Place and Time- environmental codes -Physical Environment -Chronemics (time)

Types of Nonverbal Communication Kinesics A area of nonverbal communication that involves body position and motion. -Body Orientation characterized by the degree to which we face toward or away from someone -Posture way in which individuals carry themselves (e.g. erect, slumping, and so on)

Types of Nonverbal Communication Gestures Motions of the body, usually hands or arms, that have communicative value Illustrators movements that accompany speech and that cant stand alone Emblems deliberate nonverbal behaviors that stand alone and have a very precise meaning Adaptors - usually unconscious; self touching behaviors

Types of Nonverbal Communication Physical Appearance/ Attractiveness Perceived physical attractiveness affects interaction between people Body Artifacts -Clothing -Jewelry/metals/adornments

Types of Nonverbal Communication Facial Communication

Eye Contact Smiling Paralanguage nonverbal vocal messages that have communicative value: emphasis, rate, pitch, volume tone, disfluencies

Types of Nonverbal Communication Contact Touch- Haptics Touch can communicate many messages and signal a variety of relationships Proxemics - the way people and animals use space

COMMUNICATING

Types of Nonverbal Communication Edward Halls Research on Distance Intimate Distance - ranging from skin contact to 18 in. Personal Distance - ranges from 18 in. to 4 ft. Social Distance - ranges from 4 to 12 ft. Public Distance - running outward from 12 ft.

Types of Nonverbal Communication Place and Time Territory - a stationary area claimed by an individual (e.g. your room, desk, or work area) Physical Environment Home designs and interiors can communicate impressions Environments can shape the interaction that takes place in them

Types of Nonverbal Communication Time Chronemics - the study of how humans use and structure time