non-verbal communication (group presentation)
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Group Presentation on Non-Verbal Communication (Group Presentation)TRANSCRIPT
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By:Anant Jain (A2305212443)Amit Sehrawat (A2305212450)Akshay Seth (A2305212448)Arjit Jain (A2305211077)
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HearingSmell
Seeing
TasteTouch
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Communication skills is the ability to use language (receptive) and express (expressive) information.
Effective communication skills are a critical element in your career and personal lives.
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To get and give information
To persuade
To ensure understanding
To get action
To change behavior
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Visual Image
Speaking
Writing
Body Language
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On the basis of organization relationship
Formal Informal
On the basis of Expression Oral Written Gesture
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Semantic Barriers Emotional Or Psychological Barriers Organizational Barriers Barriers in Superiors
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Symbols with different meaning Badly expressed message Faulty translation Unclarified assumption Specialist’s language
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Premature evolution Inattention Loss of transmission & poor retention Undue reliance on the written word Distrust of communication Failure to communicate
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Organizational policy Organization rules & regulation Status relation Complexity in organization
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Barriers in Superior Attitude of Superior Fear of challenge of authority Lack of time Lack of awareness
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SENDER RECEIVER
Feedback
receiver sender
Communication is the process of sending and receiving
information among people…
Noise
Use of channel to transmit the message
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Verbal Messages - the words we choose Paraverbal Messages - how we say the
words Nonverbal Messages - our body language
These Three Components Are Used To Send Clear, Concise Messages Receive and Correctly Understand
Messages Sent to Us
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Are brief, succinct, and organized Are free of jargon Do not create resistance in the listener
SENDING MESSAGES
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Nonverbal messages are the primary way that we communicate emotions
Facial Expression
Postures and Gestures
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Paraverbal communication refers to the messages that we transmit through the tone, pitch, and pacing of our voices.
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Listening Requires concentration and energy Involves a psychological connection with
the speaker Includes a desire and willingness to try and
see things from another's perspective Requires that we suspend judgment and
evaluation
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Nonverbal Giving full physical attention to the speaker; Being aware of the speaker's nonverbal
messages;Verbal Paying attention to the words and feelings
that are being expressed
Key Listening Skills
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Maintain eye contact with the audience Body awareness Gestures and expressions Convey one's thoughts Practice effective communication skills
At Last
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It is two way.It involves active listening.
It reflects the accountability of speaker and listener.
It utilizes feedback.It is free of stress.
It is clear.
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Thanks