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NONPROFIT SURVEY RESULTS Pulaski County April 2020 Produced by: Project Matters, LLC

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Page 1: NONPROFIT SURVEY RESULTS · 2020/4/23  · Survey results will allow the Foundation to determine needs for capacity building and to develop educational sessions and assistance to

NONPROFIT

SURVEY

RESULTS

Pulaski County April 2020

Produced by: Project Matters, LLC

Page 2: NONPROFIT SURVEY RESULTS · 2020/4/23  · Survey results will allow the Foundation to determine needs for capacity building and to develop educational sessions and assistance to

Non-Profit Organization Survey Summary for Pulaski County

The Community Foundation of Pulaski County conducted an electronic survey of Pulaski County non-profit organizations to assess the status of local nonprofit management. Survey results will allow the Foundation to determine needs for capacity building and to develop educational sessions and assistance to help nonprofit organizations advance their mission.

This survey included 53 questions covering several areas in the management of a non-profit organization, including mission, planning, impact, governance, financial management, human resources, fundraising, culture, information technology, volunteer management and marketing.

Of the 55 electronic survey invitations sent out in Pulaski County, there were 43 responses, resulting in a 78% response rate. This is significantly higher than the current average email response rate of 30%!

Survey Highlights:

Where respondents indicated their opinions about their organization’s health in various

management areas, the following “trouble spots” were identified (based on number of

respondents who “disagreed” or “somewhat disagreed” with proposed statements)

• Planning

• Information Technology – donor databases, websites

• Fundraising

• Governance/Board of Directors

• Volunteer Management

• Marketing

Respondents Role in Organization

• Executive leadership (50%)

• Board member (31%)

• Volunteer (31%)

• Staff (9%)

Focus of Organization as identified by respondents

• Community Economic Development (29%)

• Health (25%)

• Human services (25%)

• Other - cemetery, government, religious (25%)

Annual Operating Budget

• Up to $50,000 (48%)

• $100,000 – $249,000 (16%)

• $250,000 - $499,000 (16%)

• $1 million or more (16%)

• $51,000 - $99,000 (8%)

Page 3: NONPROFIT SURVEY RESULTS · 2020/4/23  · Survey results will allow the Foundation to determine needs for capacity building and to develop educational sessions and assistance to

Areas where training is needed

• Fundraising (42%)

• Marketing (28%)

• Governance/Board of Directors (25%)

• Grant identification, writing, administration (25%)

• Planning (21%)

What is the best day of the week and best time of the day for a nonprofit training session?

• No one day was clearly identified, but Friday was the least chosen and morning was

slightly preferred over afternoon.

If a monthly series of nonprofit management seminars were offered that result in

certification, would you find that valuable?

• Yes - 64%

• No - 32%

How much would you be willing to pay for a 3-4-hour training session regarding various

non-profit management topics?

• Do not have dollars for training (59%)

• Would pay $30-$49 per session (25%)

• Would pay $50-$99 per session (14%)

Would you prefer a web-based or in person training session?

• In person training (75%)

• Web based training (25%)

It is worth considering that of the 43 respondents, the number of participants who opted out of certain questions (primarily questions 43 – 52) at times reached 37%. There could be a variety of reasons to consider for that response pattern since the survey questions covered a wide array of areas as noted above. Based on the response rate, these results will provide reliable insights for understanding the opportunities that exist to support nonprofits in Pulaski County.

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Pulaski County Nonprofit Survey

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Q1 Mission statement is clear, focused, and guides decisions about whichprograms/initiatives to pursue and which to avoid. Programs/initiatives do

not “creep” outside of organization’s missionAnswered: 43 Skipped: 0

81.40%35

16.28%7

0.00%0

0.00%0

2.33%1

0.00%0

43

1.26

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Pulaski County Nonprofit Survey

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Q2 The board of directors, staff and volunteers knows and cancommunicate the organization’s mission statement

Answered: 43 Skipped: 0

53.49%23

39.53%17

2.33%1

0.00%0

4.65%2

0.00%0

43

1.63

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Pulaski County Nonprofit Survey

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Q3 The organization has a strategic plan that identifies critical issuesfacing the organization and includes implementation details, timeframes

and person(s) responsibleAnswered: 41 Skipped: 2

51.22%21

24.39%10

14.63%6

7.32%3

2.44%1

0.00%0

41

1.85

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q4 The plan addresses sustainability of the organization, guides theorganization's actions, and is regularly reviewed and updated

Answered: 41 Skipped: 2

58.54%24

21.95%9

12.20%5

4.88%2

2.44%1

0.00%0

41

1.71

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Pulaski County Nonprofit Survey

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Q5 Organization regularly measures and evaluates the impact/results ofits work to ensure desired outcomes are being achieved

Answered: 38 Skipped: 5

78.95%30

13.16%5

5.26%2

2.63%1

0.00%0

0.00%0

38

1.32

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q6 Organization makes adjustment to activities based on outcomemeasurementsAnswered: 38 Skipped: 5

84.21%32

10.53%4

2.63%1

2.63%1

0.00%0

0.00%0

38

1.24

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q7 Roles of the board and executive director are clearly definedAnswered: 36 Skipped: 7

75.00%27

19.44%7

0.00%0

0.00%0

2.78%1

2.78%1

36

1.44

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q8 New board members are oriented to the organizationAnswered: 36 Skipped: 7

52.78%19

25.00%9

8.33%3

5.56%2

5.56%2

2.78%1

36

1.72

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q9 Organization adopts written by-laws that conform to federal and statestatutes

Answered: 36 Skipped: 7

88.89%32

2.78%1

2.78%1

0.00%0

2.78%1

2.78%1

36

1.25

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q10 Organization has developed policy statements that include conflict ofinterest/confidentiality and whistle-blower policies

Answered: 36 Skipped: 7

69.44%25

8.33%3

2.78%1

0.00%0

13.89%5

5.56%2

36

1.75

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q11 There is an attendance policy for the board of directors that isenforced

Answered: 36 Skipped: 7

41.67%15

19.44%7

13.89%5

0.00%0

13.89%5

11.11%4

36

2.19

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q12 Board members have defined terms of service and term limits thatare enforced

Answered: 36 Skipped: 7

63.89%23

13.89%5

2.78%1

5.56%2

5.56%2

8.33%3

36

1.78

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q13 Organization has an annual, independent financial audit or reviewthat is reviewed and approved by the board of directors

Answered: 35 Skipped: 8

62.86%22

11.43%4

5.71%2

2.86%1

5.71%2

11.43%4

35

2.11

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q14 Timely financial statements are clear and useful for the board anddonors

Answered: 35 Skipped: 8

74.29%26

17.14%6

2.86%1

0.00%0

5.71%2

0.00%0

35

1.46

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q15 Develops an annual comprehensive operating budget that isapproved by the board of directors

Answered: 35 Skipped: 8

65.71%23

11.43%4

5.71%2

2.86%1

5.71%2

8.57%3

35

1.97

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q16 Has suitable insurance coverage - Directors' and officers' liability,general liability, etc.

Answered: 35 Skipped: 8

77.14%27

2.86%1

2.86%1

0.00%0

14.29%5

2.86%1

35

1.80

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q17 Has a written personnel handbook that is reviewed regularlyAnswered: 35 Skipped: 8

54.29%19

17.14%6

2.86%1

2.86%1

5.71%2

17.14%6

35

2.40

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q18 Follows nondiscriminatory hiring practicesAnswered: 34 Skipped: 9

64.71%22

2.94%1

0.00%0

0.00%0

2.94%1

29.41%10

34

2.62

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q19 Has job descriptions for all employees and volunteersAnswered: 35 Skipped: 8

65.71%23

14.29%5

2.86%1

0.00%0

14.29%5

2.86%1

35

1.91

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q20 Has written policies that cover harassment and grievancesAnswered: 35 Skipped: 8

57.14%20

5.71%2

5.71%2

2.86%1

11.43%4

17.14%6

35

2.57

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q21 Maintains employee records documenting performanceAnswered: 35 Skipped: 8

57.14%20

0.00%0

2.86%1

0.00%0

5.71%2

34.29%12

35

3.00

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q22 Provides orientation for new employeesAnswered: 35 Skipped: 8

48.57%17

5.71%2

2.86%1

0.00%0

5.71%2

37.14%13

35

3.20

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q23 Provides training and professional development opportunities for allstaff

Answered: 34 Skipped: 9

52.94%18

5.88%2

2.94%1

0.00%0

2.94%1

35.29%12

34

3.00

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicapable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICAPABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q24 Conducts regular salary reviews in order to stay fair and competitivein the market

Answered: 35 Skipped: 8

40.00%14

11.43%4

0.00%0

0.00%0

5.71%2

42.86%15

35

3.49

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q25 Has a succession plan in place to ensure smooth transition ofleadership

Answered: 35 Skipped: 8

54.29%19

20.00%7

8.57%3

0.00%0

8.57%3

8.57%3

35

2.14

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q26 Has the skills and staff necessary to seek and apply for grant fundingAnswered: 35 Skipped: 8

48.57%17

28.57%10

8.57%3

8.57%3

5.71%2

0.00%0

35

1.94

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q27 All board members donate in some form to the organization (time,money, etc.), and board plays a strong role in fundraising

Answered: 35 Skipped: 8

65.71%23

25.71%9

0.00%0

2.86%1

2.86%1

2.86%1

35

1.60

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q28 Has a database of donors with pertinent information on the amountgiven, donation frequency, and number of times the donor was contacted

Answered: 35 Skipped: 8

34.29%12

22.86%8

14.29%5

5.71%2

5.71%2

17.14%6

35

2.77

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q29 Leverages the internet and technology to improve fundraising effortsAnswered: 35 Skipped: 8

34.29%12

28.57%10

14.29%5

2.86%1

5.71%2

14.29%5

35

2.60

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q30 Rewards high performance; under-performers do not stay longAnswered: 35 Skipped: 8

31.43%11

14.29%5

5.71%2

0.00%0

11.43%4

37.14%13

35

3.57

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q31 Provides ongoing feedback on performance that helps employeesimprove

Answered: 35 Skipped: 8

42.86%15

14.29%5

2.86%1

0.00%0

5.71%2

34.29%12

35

3.14

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q32 Fosters an ethical, positive work environment and workingrelationships that include effective problem solving, stress reduction,

recognition and rewardsAnswered: 35 Skipped: 8

45.71%16

20.00%7

2.86%1

0.00%0

5.71%2

25.71%9

35

2.77

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q33 Purchases licensed software and staff is adequately trained to use itAnswered: 35 Skipped: 8

54.29%19

5.71%2

0.00%0

0.00%0

8.57%3

31.43%11

35

2.97

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q34 Technology infrastructure and back-up software is safe, fast, secureand up-to-dateAnswered: 35 Skipped: 8

37.14%13

20.00%7

0.00%0

2.86%1

11.43%4

28.57%10

35

3.17

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q35 Organization website is well maintained and updatedAnswered: 35 Skipped: 8

34.29%12

37.14%13

5.71%2

5.71%2

2.86%1

14.29%5

35

2.49

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q36 Budgets for, and invests in technology that supports strategicpriorities

Answered: 35 Skipped: 8

31.43%11

11.43%4

2.86%1

8.57%3

8.57%3

37.14%13

35

3.63

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q37 Designates a staff person or volunteer to recruit volunteers andoversee the agency's volunteer program

Answered: 35 Skipped: 8

54.29%19

17.14%6

2.86%1

2.86%1

5.71%2

17.14%6

35

2.40

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q38 Provides volunteers orientation to the organization, its mission andprograms

Answered: 35 Skipped: 8

54.29%19

14.29%5

8.57%3

5.71%2

5.71%2

11.43%4

35

2.29

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q39 Provides feedback to volunteers on their performance, recognizesvolunteers for their work, and gets feedback from volunteers regarding

their experiencesAnswered: 35 Skipped: 8

42.86%15

25.71%9

5.71%2

2.86%1

8.57%3

14.29%5

35

2.51

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q40 All marketing material is reviewed and updated, at least annually, toensure consistency, clarity, and accuracy in its image and marketing

messagesAnswered: 34 Skipped: 9

50.00%17

17.65%6

11.76%4

0.00%0

2.94%1

17.65%6

34

2.41

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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Q41 Has a marketing strategy to reach target audiences and uses avariety of media to highlight the organization's services and programs

Answered: 34 Skipped: 9

41.18%14

26.47%9

11.76%4

0.00%0

2.94%1

17.65%6

34

2.50

Agree Somewhat Agree Disagree Somewhat Disagree

Not Sure Not Applicable

(no label)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

AGREE SOMEWHATAGREE

DISAGREE SOMEWHATDISAGREE

NOTSURE

NOTAPPLICABLE

TOTAL WEIGHTEDAVERAGE

(nolabel)

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16.13% 5

25.81% 8

25.81% 8

12.90% 4

16.13% 5

16.13% 5

29.03% 9

25.81% 8

Q42 In which sub-sector does your organization work?Answered: 31 Skipped: 12

Total Respondents: 31

Education

Human Services

Health

CommunityBeautification

Arts andCulture

Civic Affairs

Community/Economic Development

Other (pleasespecify)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Education

Human Services

Health

Community Beautification

Arts and Culture

Civic Affairs

Community/Economic Development

Other (please specify)

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# OTHER (PLEASE SPECIFY) DATE

1 cemetery bd 4/20/2020 5:02 PM

2 cemetery operation and preservation 4/20/2020 10:30 AM

3 Cemetery maintenance 4/20/2020 9:05 AM

4 Pulaski County Probation Department 4/16/2020 11:01 AM

5 Government 4/15/2020 11:29 AM

6 Local government 4/15/2020 9:47 AM

7 Religous Organization, Nursery School, Daycare 4/8/2020 8:40 AM

8 Church/Religious 4/7/2020 8:28 AM

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48.00% 12

8.00% 2

16.00% 4

16.00% 4

0.00% 0

0.00% 0

16.00% 4

Q43 What is your annual operating budget?Answered: 25 Skipped: 18

Total Respondents: 25

up to $50,000

$51,000 -$99,000

$100,000 -$249,000

$250,000 -$499,000

$500,000 -$749,000

$750,000 - $1million

$1 million ormore

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

up to $50,000

$51,000 - $99,000

$100,000 - $249,000

$250,000 - $499,000

$500,000 - $749,000

$750,000 - $1 million

$1 million or more

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13.33% 4

23.33% 7

0.00% 0

3.33% 1

53.33% 16

6.67% 2

Q44 How many years has your organization been in existence?Answered: 30 Skipped: 13

Total Respondents: 30

Less than 2years

2-4 years

5-10 years

11-20 years

21+ years

Unknown

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Less than 2 years

2-4 years

5-10 years

11-20 years

21+ years

Unknown

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Q45 Number of full and part time staffAnswered: 22 Skipped: 21

66.67%12

0.00%0

33.33%6

18

1.67

44.44%8

16.67%3

38.89%7

18

1.94

1-5 6-10 11+

Full Time

Part Time

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

1-5 6-10 11+ TOTAL WEIGHTED AVERAGE

Full Time

Part Time

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50.00% 16

9.38% 3

31.25% 10

31.25% 10

Q46 Your role in the organizationAnswered: 32 Skipped: 11

Total Respondents: 32

ExecutiveLeadership

Staff

Board Member

Volunteer

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Executive Leadership

Staff

Board Member

Volunteer

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Q47 Please indicate which of the following areas you would be interestedin receiving training and/or other resources

Answered: 28 Skipped: 15

Mission

Planning

Impact andEvaluation

Governance/Board of Directors

FinancialManagement

HumanResources

Fundraising

GrantIdentificati...

Creating apositive wor...

InformationTechnology

Programdevelopment ...

Volunteermanagement

Marketing

None

Other (pleasespecify)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

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7.14% 2

21.43% 6

7.14% 2

25.00% 7

14.29% 4

10.71% 3

42.86% 12

25.00% 7

3.57% 1

14.29% 4

3.57% 1

14.29% 4

28.57% 8

14.29% 4

3.57% 1

Total Respondents: 28

# OTHER (PLEASE SPECIFY) DATE

1 Community education and engagement 4/15/2020 11:29 AM

ANSWER CHOICES RESPONSES

Mission

Planning

Impact and Evaluation

Governance/Board of Directors

Financial Management

Human Resources

Fundraising

Grant Identification, writing, administration

Creating a positive work culture

Information Technology

Program development and management

Volunteer management

Marketing

None

Other (please specify)

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Q48 If training was offered to you, (3-4-hour session) what days of theweek would you prefer to attend? Please rank them in order, with 1 beingyour most preferred day and 5 being your least preferred day. (Click on

the arrow beside each day to assign rank)Answered: 25 Skipped: 18

17.39%4

39.13%9

13.04%3

13.04%3

17.39%4

23

3.26

26.09%6

17.39%4

39.13%9

4.35%1

13.04%3

23

3.39

41.67%10

12.50%3

20.83%5

8.33%2

16.67%4

24

3.54

12.50%3

29.17%7

16.67%4

41.67%10

0.00%0

24

3.13

8.33%2

8.33%2

8.33%2

25.00%6

50.00%12

24

2.00

Monday

Tuesday

Wednesday

Thursday

Friday

0 1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 TOTAL SCORE

Monday

Tuesday

Wednesday

Thursday

Friday

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50.00% 13

42.31% 11

7.69% 2

Q49 What time of day would you most likely be available to attendtraining?

Answered: 26 Skipped: 17

TOTAL 26

Morning

Afternoon

Evening

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Morning

Afternoon

Evening

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64.00% 16

32.00% 8

Q50 If a monthly series of non-profit management seminars were offeredthat resulted in certification, would you find that valuable?

Answered: 25 Skipped: 18

TOTAL 25

# COMMENTS: DATE

1 I'm not sure what you're asking. As per the question above, certification in grant writing? Wouldit make a difference in recieving grants if the paperwork were actually completed and submittedby certified personnel?

4/16/2020 11:01 AM

2 Not for volunteer unpaid board members 4/15/2020 4:03 PM

3 Not really concerned about certification 4/7/2020 7:21 PM

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Yes

No

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25.93% 7

14.81% 4

0.00% 0

59.26% 16

Q51 How much would you be willing to pay for a 3 - 4-hour trainingsession regarding various non-profit management topics?

Answered: 27 Skipped: 16

TOTAL 27

$30 - $49

$50 - $99

$100 - $149

No TrainingDollars in...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

$30 - $49

$50 - $99

$100 - $149

No Training Dollars in Budget

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25.93% 7

74.07% 20

Q52 If you had a preference, would you choose a Web-based or in-persontraining session?

Answered: 27 Skipped: 16

TOTAL 27

Web-based

In-person

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ANSWER CHOICES RESPONSES

Web-based

In-person

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Q53 Comments about this survey or your organizationAnswered: 8 Skipped: 35

# RESPONSES DATE

1 Appreciate the Community Foundation taking this role to assist Non Profit organizations. 4/20/2020 12:00 PM

2 Our organization's purpose is to manage the cemetery with dignity and respect. 4/20/2020 10:30 AM

3 We provide very necessary services to our community, however it's very difficult to get funding,especially local funding for our agency.

4/19/2020 11:40 AM

4 The Volunteer hours are best spent accomplishing our mission of improving and maintainingthe valuable public asset we have in place.

4/15/2020 4:28 PM

5 We're doing the best we can with the budget we have. Funds have been cut significantly. 4/15/2020 4:03 PM

6 Web based and could do at my own pace would be helpful. 4/15/2020 11:29 AM

7 Thank you We need training 4/15/2020 9:34 AM

8 Our organization has no paid staff positions. We're an all volunteer not-for-profit. 4/7/2020 7:21 PM