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    D R A F T 1.0. of 18/01/2008 P. 1 of 11

    QUESTIONNAIRE ON NON-TARIFF BARRIERS

    Questionnaire for Exporters/Importers

    The purpose of this survey is to identify and understand major constraints that hinder the ability of business

    to increase cross-border sales, with the ultimate goal of providing trade policymakers and negotiators withup-to-date information on obstacles to international trade.

    Answers will be treated as strictly confidential and will not be attributed to yourself or your company.

    We thank you in advance for your time and cooperation!

    Basic Information

    Respondent Name*:

    Respondent Job Title:

    Company Name*:

    City:

    Phone number*:

    Fax number:

    Email:

    Company's URL:

    * Required fieldComment ca: Not every company might have an email address.

    Structure and Content

    In Section 1, you are asked about your company. Please fill in where appropriate. Section

    2 provides you with templates to fill in the problems you may be experiencing with

    exporting/importing your products. If a page is not sufficient, please make as many

    copies as necessary.

    Web Portal for reporting NTBs

    A web version of this survey is available at http://ntbinfo.org. More information on non-

    tariff measures and the multi-agency pilot project on collection and quantification of non-

    tariff measures is available at this site. Also an electronic version of this questionnaire can

    be downloaded from there.

    This questionnaire is a part of a multi-agency pilot project on collection and quantification of non-tariff

    measures executed jointly by the United Nations Conference on Trade and Development (UNCTAD) andthe International Trade Centre (ITC). Other collaborating agencies include FAO, IMF, OECD, UNIDO, theWorld Bank and WTO. For further information, please contact: [email protected].

    SurveyNumber:

    Logo ofCRO

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    Section 1: About your company

    Q1: What is the nature of your company?

    The primary business (multiple options)

    Manufacturing

    Trading company

    Multinational company

    Other; please specify:

    Q2: What is the extent of foreign ownership of your company?

    No foreign ownership

    Foreign partner(s) have less than or equal to 50% ownership

    Foreign partner(s) have more than 50% ownership

    Q3: How long has your business been in operation?

    Less than 5 years

    More than 5 years

    Q4: How many people other than yourself does your business employ?

    0 (no employees other than myself)1-9 (in addition to myself)

    10-20

    21-50

    50 or more

    Q5: What is your annual turnover?

    Less than

    More than

    Q6: Which statement best describes the level of exporting activity for your

    company?

    50% or more of product(s) are exported (how much: %)

    Some of the product(s) are exported, but the company is interested in exporting a higher

    share. To which markets?

    Company is currently not exporting, but has an interest in doing so in future

    None of the above

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    Section 2: Non-Tariff Barriers (NTBs) affecting your products

    Please fill out the following templates. Annex 1 provides detailed guide with some

    concrete examples. Use as many templates as there are distinct cases of problems. Please

    number the cases starting from 1.

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

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    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

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    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

    Case

    Exporter/Importer: Thailand

    Product:

    Importer/Exporter

    Affecting NTB policy:

    Nature of problems:

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    D R A F T 1.0. of 18/01/2008 P. 7 of 11

    Section 3: International Norms and Standards

    Please answer the following questions if you have reported problems related to A100:

    Sanitary and Phytosanitary Regulations (SPS) and/or B200:Technical Regulations

    (B200) in Section 2.

    Q1: If you reported those problems in Section 2: Is it feasible/ technically not

    feasible/ financially not feasible for you to adopt your products to the regulations

    applied by your destination countries? Please indicate the case number as provided in

    Section 2 and provide the country name

    Q2: Among the cases listed above, are you aware if international norms are

    available for the affected products?

    No

    Yes

    If yes, for which regulations listed above, the norms applied by the destination

    country differ from the international ones? Please use numbers as listed above

    Nr.:

    Q3: Did the technical regulations by your destination countries change during thepast years? Please use numbers as indicated above

    Yes, but exceptionally. This was the case for following numbers:

    Yes, frequently. This was the case for the following numbers:

    No

    Nr Case Nr Country: Feasib le Technicallynot feasible

    Financiallynot feasible

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

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    If regulations did change during the past years,

    a) Did they become

    More complex for the cases:

    Less complex for the cases:

    No changes in terms of complexity:

    b) Did it happen to you, that as a consequence of changed regulations, you

    had to stop exporting to this market?

    No

    Yes, in the following cases:

    Q4: How are you informed about these changed or new regulation schemes?

    Please specify

    By domestic information sources:

    By foreign/international information sources:

    Q5: Do you feel well informed by this source about changing regulation schemes?

    No Yes

    If No, are you aware of better information sources? Please specify

    No Yes:

    If Yes, why are you not using these information sources?

    Do not know how to get access to it

    Too costly

    Technical difficulties (e.g. language constraints, lack of infrastructure),

    please specify:

    Other:

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    Q6: Did you experience any positive affect by complying with foreign technical

    regulations (e.g. Increased sales on domestic market)

    No

    Yes

    If yes, please specify which (several answers possible):

    Increased sales on domestic market

    Reduced entry barriers to third markets

    Facilitation of having access to intellectual property rights

    Other:

    Comments:

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    Section4: Guide to filling out templates in Section 2

    We would like to collect information on non-tariff barriers affecting negatively

    your trade with your partner countries. If you are an exporter, it may be affected by import

    policy or practice of the importing countries, or by export policy of your own country. If

    you are an importer, your products may be affected by an NTB imposed by your own

    country or export restriction by the exporting countries.

    Please report each distinct case separately by filling in the following five elements.

    To avoid confusion, multiple entries are only permitted in ONE of the last four elements.(For example, if you have indicated more than one product, then you could only indicate

    one partner country, one NTB policy and one nature of the problem).

    Exporter/Importer: This is your country. Please indicate whether you are exporting or

    importing the product concerned, by striking out Importer or Exporter, respectively.

    Product: Please describe the product(s), which have been affected by a non-tariff barrier.Alternatively, you could specify your product in terms of a Harmonized System code at 4

    or 6 digits.

    Importer/Exporter: This is your trading partner country. Importing country if you are an

    exporter, or exporting country if you are an importer.

    Affecting NTB policy: This is the main information. We have classified potential barriers

    into a few categories/sub-categories, which is presented in hierarchical order in Annex 1.

    Please select the NTB policy measure that describes the one affecting your product and

    indicate the corresponding alphanumeric code. If you do not find an appropriate measure,

    please describe the measure in your own words in the template.

    Nature of problems: Faced with an NTB policy measure indicated above, what is the

    nature of the problem in applying the measure or meeting the requirement thereof? We

    have grouped together those potential procedural obstacles in Annex 2. Please select from

    the list and indicate the corresponding alphanumeric code. If you do not find an

    appropriate obstacle in the list, please describe the obstacle in your own words in the

    template. If the measure itself is a problem, please enter n.a. for not applicable.

    Example 1: You are a Thai exporter ofspices and tea. In trying to export your products

    toJapan, you face a sanitary requirement imposed by Japan that obliges you to test your

    productsin a manner specified in the requirement. You feel that, while your products dosatisfy the requirement, the testing requirement istoo restrictive and redundant.

    Example 1:

    Exporter/Importer: Thailand

    Product: Spices and Tea

    Importer/Exporter Japan

    Affecting NTB policy: A330

    Nature of problems: C2

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    Example 2: You are a Thai exporter of T-shirts. In trying to export your products to

    Brazil, China, UK and USA, you face a same technical requirement imposed by all four

    countries that obliges you to label the shirt with specific information. The specific

    requirement as to what information is to be included in the labelchanges very frequently

    and at times without any prior warning.

    Example 2:

    Exporter/Importer: Thailand

    Product: T-shirts (HS 6109)

    Importer/Exporter Brazil, China, UK, USA

    Affecting NTB policy: B211

    Nature of problems: D2

    Example 3: You are a Thai importer of passenger cars. In trying to import them from

    France, you need to obtain an import license from Thai Ministry of Commerce. In

    addition, you need to payadditional registration fee. To obtain a license, you need to fill

    an application form with many supporting documents, which is extremely time

    consuming. The registration fee is three times more than the equivalent car assembled in

    Thailand.

    Example 3.1:

    Exporter/Importer: Thailand

    Product: Passenger Motor cars (HS 8703)

    Importer/Exporter France

    Affecting NTB policy: E110

    Nature of problems: C1

    Example 3.2:

    Exporter/Importer: Thailand

    Product: Passenger Motor cars (HS 8703)

    Importer/Exporter FranceAffecting NTB policy: F290 Car Registration Fee

    Nature of problems: F1

    Note: As you are facing two distinct measures (Import License and Registration Fee),

    each of which is giving you different type of procedural problem (Too much

    documentation and Unusually high fees), we would like you to fill two separate templates.