nonverbal communication - california state university ...nonverbal behaviors? b. emblems: gestures...

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Nonverbal Communication Communication Studies 103: Presentational Speaking in the Organization

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Page 1: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

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Nonverbal Communication

Communication Studies 103:

Presentational Speaking in the Organization

Page 2: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Presidential Position Jockeying

Page 3: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Cultural differences can affect which of the following nonverbal behaviors?

  B. Emblems: gestures that have a specific verbal meaning

  D. All of these behaviors have different meanings in various cultures.

  A. The amount of eye contact seen (excuse the pun) as appropriate

  C. Clothing and personal appearance

Page 4: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

The Upper Hand

Page 5: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Which greeting gives the best impression in the United States?

 B. The Early Grab

 D. The Dead Fish

 A. The Continental Grab

 C. The Over-Confident

Page 6: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

The Defensive Self-Touch

Page 7: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Nixon appeared defensive in this example, primarily because

of his:

 B. Vocal behaviors

 D. Visual behaviors

 A. Verbal behaviors

 C. Affect displays

Page 8: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

I’m a Regular Guy

Page 9: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Researchers of nonverbal communication have found that

people will like you more if:

  B. You touch them, lightly.

  D. All of these strategies will make you more attractive.

  A. You establish eye contact with them.

  C. You wear clothes that are neat and fit well.

Page 10: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

That Lady Can Point!

Page 11: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Some researchers believe that as much as ___ percent of all human

communication is nonverbal.

 B. 70%

 D. 93%

 A. 25%

 C. 82%

Page 12: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

The Wonderful World of Car Sales

Page 13: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

The fake car buyers liked Corey. Which nonverbal behavior/s did they find most

effective?

  B. He crouched down on his knees a bit when he was talking to them.

 D. The buyers thought that Corey used all of these behaviors.

 A. He used a self-touch gesture, which was reassuring.

 C. He had a genuine smile.

Page 14: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Team Bill or Team Monica?

Page 15: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

The experts did not believe Clinton due to problems with which of his

nonverbal behaviors?

  B. His regulators

  D. The experts thought Clinton had problems with all of these behaviors.

  A. His illustrators

  C. His adaptors

Page 16: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Good Ol’ Meg Thatcher

Page 17: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Which nonverbal behavior did Margaret Thatcher change so she would appear

more credible?

 B. She lowered the pitch of her voice.

 She limited the frequency of her hand gestures.

 A. She started wearing longer skirts

 C. She darkened the color of her hair.

Page 18: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Electric Voice

Page 19: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Which of the speakers (Obama or McCain) demonstrate signs of power

(as described in the reader)?

 B. McCain

  D. Neither speaker demonstrated signs of power (as described by Afifi).

 A. Obama

  C. Both Obama and McCain demonstrate signs of power.

Page 20: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

Too Much Emotion? Not Enough?

Page 21: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

For discussion only (no RIGHT answer): Which politician showed

genuine emotion?

 B. Only Hillary Clinton

 D. Neither politician showed genuine emotion.

 A. Only Tony Blair

 C. Both politicians were genuinely emotional.

Page 22: Nonverbal Communication - California State University ...nonverbal behaviors? B. Emblems: gestures that have a specific verbal meaning D. All of these behaviors have different meanings

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Some parting thoughts… Nonverbal communication is not just about avoiding distracting mannerisms…your GA

will look for you to use POSITIVE nonverbals, too!

Note: If you are in a hybrid section, you can contact me or your GA to check your answers to these questions!