NONVERBAL NONVERBAL COMMUNICATIONCOMMUNICATION

What is non verbal What is non verbal communication?communication?

• Nonverbal communication has been defined as Nonverbal communication has been defined as communication without words. communication without words.

• It includes apparent behaviors such as facial It includes apparent behaviors such as facial expressions, eyes, touching, and tone of voice, as expressions, eyes, touching, and tone of voice, as well as less obvious messages such as dress, well as less obvious messages such as dress, posture and spatial distance between two or posture and spatial distance between two or more people. more people.

• A communication where action speaks louder A communication where action speaks louder than words.than words.

Humans use nonverbal Communication Humans use nonverbal Communication because::because::

• Words have limitations: There are numerous Words have limitations: There are numerous areas where nonverbal communication is more areas where nonverbal communication is more effective than verbal (when explain the shape, effective than verbal (when explain the shape, directions, personalities are expressed directions, personalities are expressed nonverbally)nonverbally)

• Nonverbal signal are powerful: Nonverbal cues Nonverbal signal are powerful: Nonverbal cues primary express inner feelings (verbal primary express inner feelings (verbal messages deal basically with outside world).messages deal basically with outside world).

• Nonverbal message are likely to be more Nonverbal message are likely to be more genuine: because nonverbal behaviors cannot genuine: because nonverbal behaviors cannot be controlled as easily as spoken words.be controlled as easily as spoken words.

Human use nonverbal Human use nonverbal communication because::communication because::

• Nonverbal signals can express feelings Nonverbal signals can express feelings inappropriate to state: Social etiquette limits inappropriate to state: Social etiquette limits what can be said, but nonverbal cues can what can be said, but nonverbal cues can communicate thoughts. communicate thoughts.

• A separate communication channel is necessary A separate communication channel is necessary to help send complex messages: A speaker can to help send complex messages: A speaker can add enormously to the complexity of the verbal add enormously to the complexity of the verbal message through simple nonverbal signals. message through simple nonverbal signals.

Types of nonverbal communicationTypes of nonverbal communication

• Basically it is sending and receiving messages in Basically it is sending and receiving messages in a variety of ways without the use of verbal codes a variety of ways without the use of verbal codes (words).  It is both intentional and unintentional.  (words).  It is both intentional and unintentional.  Most speakers / listeners are not conscious of Most speakers / listeners are not conscious of this.   It includes — but is not limited to: this.   It includes — but is not limited to:

– Kinesics / Body LanguageKinesics / Body Language– Space & ProximicsSpace & Proximics– Gestures Gestures

Body language/ KinesicsBody language/ Kinesics• Body language is body movements that depend Body language is body movements that depend

on a person’s attitude or feelings. Body language on a person’s attitude or feelings. Body language includes the way people walk, how they stand, includes the way people walk, how they stand, and their facial features. and their facial features.

• In other words, any kind of meaning that is In other words, any kind of meaning that is shown by a person's body attitude or movements. shown by a person's body attitude or movements. For example, when a boy is sad he may droop his For example, when a boy is sad he may droop his head and walk slowly. Or, if a girl is happy, she head and walk slowly. Or, if a girl is happy, she might run and jump or stand up straight and put might run and jump or stand up straight and put her hands in the air.her hands in the air.

Body language/ KinesicsBody language/ Kinesics• People don't have to say anything to show how People don't have to say anything to show how

they feel about things. The colour of people's they feel about things. The colour of people's skin may even show how they feel.  For example, skin may even show how they feel.  For example, if people with light colored skin get embarrassed, if people with light colored skin get embarrassed, their skin may turn red, or if they are worried, their skin may turn red, or if they are worried, they might get pale. they might get pale.

• Body language can be voluntary (on purpose) or Body language can be voluntary (on purpose) or involuntary (a person can’t help it). An involuntary (a person can’t help it). An interesting fact is that blind children will smile interesting fact is that blind children will smile when happy even though they have never seen a when happy even though they have never seen a smile.smile.

Facial ExpressionFacial Expression

• The girl on the left by her expression The girl on the left by her expression expresses that she is angry. expresses that she is angry.

• Her anger is shown only by Her anger is shown only by her body language her body language

Facial ExpressionFacial Expression

• The image indicates four friends. The image indicates four friends. They are all in party mood. They are all in party mood.

• This expression indicates that This expression indicates that they are happy… they are happy…

Space & ProximicsSpace & Proximics

• Proxemics is the study of how people use and is the study of how people use and perceive the physical space around them. The perceive the physical space around them. The space between the sender and the receiver of a space between the sender and the receiver of a message influences the way the message is message influences the way the message is interpreted.interpreted.

• The perception and use of space varies The perception and use of space varies significantly across cultures and different significantly across cultures and different settings within cultures. Space in nonverbal settings within cultures. Space in nonverbal communication may be divided into four main communication may be divided into four main categories: intimate, social, personal, and public categories: intimate, social, personal, and public space.space.

Traditional System Of Classroom

• Circles represent students seats. People occupying the dark seats will account fora very large proportion of the total interaction between teacher and the students in this type of arrangement.People seating in the gray seats interact some, but much less frequently than those in the darkened areas and people in the white seats will participate very infrequently, if at all.

Traditional System of Classroom

• Most common explanations for this variance in participation are that students sitting in the dark seats have the best visual contact with the teacher and they are in comparatively closer proximity to the teacher.

Why is Nonverbal Communication Why is Nonverbal Communication important?important?

• Use to repeat the verbal message (eg. point in a Use to repeat the verbal message (eg. point in a direction while stating directions)direction while stating directions)

• Often used to assent a verbal message (eg. Often used to assent a verbal message (eg. Verbal tone indicates the actual meaning of the Verbal tone indicates the actual meaning of the specific words)specific words)

• RegulateRegulate interactions (non-verbal cues covey interactions (non-verbal cues covey when the other person should speak or not when the other person should speak or not speak).speak).

Tips to improve non-Tips to improve non-verbal communicationverbal communication

• Positive NV behavior improves your non-verbal Positive NV behavior improves your non-verbal communication effectiveness.communication effectiveness.

• You can improve your effectiveness as a non-You can improve your effectiveness as a non-verbal communicator by observing and analyzing verbal communicator by observing and analyzing both the physical environment of interactions both the physical environment of interactions and the body language, appearance, gestures, and the body language, appearance, gestures, vocal cues, eye contact, and touching behavior of vocal cues, eye contact, and touching behavior of the participants.the participants.

• Inculcate positive Body Sport.Inculcate positive Body Sport.

Non verbal Non verbal CommunicationCommunication

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