North CyprusAn untouched, unspoılt paradıse ın the heart of the medıterranean...

Special OffersSummer 2012

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Our hours of opening are:

Monday – Friday 9:00 am – 7:00 pm

Saturdays 9:00 am – 6:00 pm

Outside these times please feel free to email us at sales@cyprusparadise.com

Celebrating 19 years of holidays in North Cyprus

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Welcome to our Special Offers Summer 2012 brochure, offering very special deals to beautiful

North Cyprus. Cyprus Paradise has been operating holidays to this delightful region

for 19 years. We are delighted to be able to share the benefit of our knowledge and

expertise with you.

Our experience means that we can offer you not only better service but also

better prices. Whether you have travelled with us before, or this is your first

holiday with Cyprus Paradise, you can be sure that your holiday is our priority.

For this special offer programme, we have chosen two very charming and

popular hotels in North Cyprus. Whilst both hotels offer excellent standards

of accommodation and facilities, each has its own charm and appeal. One will

suit those clients looking for the luxury and pampering that only a true 5 star

establishment can provide, whilst the other will suit those looking for a more

informal and homely feel that you can only find in a family-run hotel. Whatever

your choice, we are sure that either one of these offers will tempt you. One attribute

that both offers share is incredible value for money. Where, in this day and age can you

spend a week in a 5 star hotel in the Mediterranean, including flights, transfers, and evening

meals from just £329? North Cyprus…that’s where!!

We only work with those suppliers who, like us, are experts in their field. Our local agency in

Cyprus – TourPlus - has 33 years of experience and our local representatives and guides are

hand-picked from the best in the business. As Cyprus Paradise guests, you will have a 24 hour

TourPlus Holiday Line at your disposal, so that, should the need arise, you can contact us at any

time during your holiday.

We hope you enjoy browsing through the special offers in this brochure. Both of these offers can

be booked online at www.cyprusparadise.com or by calling the number shown below.

If you wish to make a reservation or require further information please call us on 020 8343 8888

Book Online & Save on to our award-winning website.

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Visit our facebook page at

Facebook.com/CyprusParadise for more

information on North Cyprus current events,

recommendations and to enter our weekly/monthly

competitions.

If you are an avid tweeter, follow us on twitter@

cyprus_paradise to stay updated on everything

about North Cyprus and to get instant

notifi cation on all our competitions and great

value holiday deals. You may also visit our

YouTube channel at youtube.com/cypruspremier

for North Cyprus holiday related videos.

Do more online...

As well as booking our great value holiday

experiences, we are giving all our customers even

more control over their holiday bookings with our

new client care tools on www.CyprusParadise.com.

Simply entering your booking details will give you

access to all the following;

- Viewing your booking summary

- View and print your holiday booking confi rmation

- Submit Advanced Passenger Information (APIS)

- Make payment in full or in instalments before

your balance due date.

Visit us and book online at

www.CyprusParadise.com

Simplicity itself to navigate, our comprehensive website

is ‘open all hours’ and full of useful features, including

an easy to use, on-line booking facility. Some of its best

features are detailed below, but the best way to see all

the benefi ts is by visiting us at www.cyprusparadise.com

Visit www.cyprusparadise.com to fi nd up-to-the-minute

details of all Special Off ers and Late Availability Bargains

to North Cyprus including departures from many

regional airports. Be fl exible and you can save £££’s!

Our E-Newsletter

Save yourself the eff ort of continually checking our

Late Availability and Special Off ers page by registering

for our Late Deals Notifi cation, and be amongst the

fi rst to be informed of any special off ers coming up

in the near future. An e-mail will be sent to you the

moment a new deal becomes available.

Booking A Holiday or Flight Online

Our simple to use and fully secure online booking

facility enables you to book any of our brochure

featured holidays at a time to suit you. Once you have

made your choice and made either a deposit or full

payment a confi rmation e-mail will be automatically

sent to you detailing your booking. Written

confi rmation will follow in the post thereafter. Our

on-line booking facility can also be used to check

availability and confi rm pricing.

www.cyprusparadise.com 020 8343 8888

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THERE IS A SECRET ISLAND IN THE HEART OF THE MEDITERRANEAN…

“…a hidden jewel in the Levant – with golden beaches, picture-

postcard villages and brilliant weather”. That is how Northern Cyprus

has been described in the UK press, and knowing the country like we

do, it is understandable that the hardened ‘hacks’ of Fleet Street are

inspired to such prose.

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Even in this age of mass-tourism, Northern Cyprus remains virtually undiscovered and

gloriously under-populated. Considered to be the most beautiful part of the island, the

north receives less than one tenth of the visitors that swarm to the better known Cypriot re-

sorts of Paphos, Limassol and Larnaca. The stunning horseshoe-shaped harbour in Kyrenia

(pictured), is just one of the many unforgettable sights waiting to greet you in this unique

holiday destination.

The natural geography of Northern Cyprus is such that you can spend the morning by the

sea, indulging your tan, enjoy lunch in a mountain-top taverna, taking in the spectacular

views and then spend a leisurely afternoon exploring some of the most incredible historical

and cultural sites to be found in the whole of the Mediterranean.

Surprisingly, amongst all this serenity and natural beauty, Northern Cyprus has another,

more lively side. The town of Kyrenia has over 300 restaurants and tavernas, serving a wide

range of cuisine from traditional Mediterranean fare to gourmet international dishes. For the

more adventurous, there is an excellent choice of activities, such as horse riding, paragliding,

go-karting, quad-biking, jeep safaris, archery and a full range of water sports including PADI

scuba diving, waterskiing and windsurfing. The wonderful thing is that in Northern Cyprus,

these activities blend in with their surroundings rather than overwhelm them.

The sheer beauty of the countryside, the natural friendliness of the people and the most

pleasing climate in the Mediterranean combine to make Northern Cyprus a truly unique

holiday experience, and one that will stay in your memory for many years to come.

NORTH CYPRUSIt is impossible to describe here just what it is that makes

all of the ingredients for a relaxed, Mediterranean holiday. Don’t take our word for it, go and see for yourself!

Essential Information

WHERE TO STAYMost of the accommodation featured in this brochure is situated

in and around the picturesque harbour town of Kyrenia. We have

tried to describe the location of each property as accurately as

possible. Many hotels are set along the coast to the east or west

of Kyrenia itself, or in the villages located in the foothills of the

Five Finger Mountains, such as the renowned village of Bellapais,

with its beautiful 13th century monastery. Whether you prefer a

town-centre hotel, a hillside retreat or a beach-front property, we

are sure to have something to suit. If you need advice then our

friendly reservations team will be pleased to help. If you want to

get out and about and explore, then car hire is advisable. Driving

is on the left, as in the UK, so it is very easy to get around.

ACCOMMODATIONCyprus Paradise RatingsWith such a wide range of properties to choose from, it can be

very diffi cult to select the best type of hotel to suit your needs. We

feel that offi cial ratings are unreliable and do not correspond with

UK standards, so using our expert knowledge of each property

and the feedback we get from our clients, we have given an overall

rating to each property to give you an idea of what to expect –

this is not just based on the standard of the accommodation, but

also the facilities, location, service and other aspects which we

believe are important for your enjoyment.

are our own opinions and are provided as a guide to assist in

your selection. If you want more information on any aspect of

the accommodation please ask our knowledgeable staff who will

do their best to provide you with more detailed information. We

have tried to describe the facilities and accommodation off ered by

the hotels featured in this brochure as accurately as possible at the

time of going to press (January 2012). Hotels in North Cyprus

are normally privately owned and managed by friendly staff .

shown in good faith and generally available. However, they may

on occasion be unavailable due to maintenance, mechanical faults

or weather conditions or because the small number of visitors

in the resort does not justify their opening or operation. Cyprus

Paradise is not responsible for this as these decisions are taken

locally. Low season prices refl ect the fact that some facilities and/

SPECIAL OFFER FLIGHTSThe special offer prices featured in this brochure are based on

Wednesday and Sunday departures from London Stansted to Ercan

International (North Cyprus). For Manchester departures please add

£50 per person. All flights to North Cyprus include a courtesy stop

en-route of approximately 45 minutes. You will not normally be

required to disembark the aircraft.

Beautiful natural scenery, unspoiled beaches, hospitable friendly people and a history that spans over 9,000 years…

or services may not be available. During local or national

holidays, certain facilities such as museums, sightseeing

excursions and shopping may be limited. Such events are

regrettably beyond our control. Some things may be diff erent

in North Cyprus than you might expect in the UK. Don’t

be surprised if from time to time in all accommodation

water and electricity supplies fl uctuate and cupboard space

is limited. You may fi nd it diffi cult to fi nd a clothes iron, so

pack a travel iron. Many hotels provide a kettle but do not

supply tea and coff ee or may charge for it.

Please note that room types are described using local terms.

For example ‘bungalow’ may refer to accommodation on

two fl oors. All our prices are based on 2 persons sharing

twin or double-bedded accommodation, except where

otherwise indicated. Single-room supplements are as shown.

Half board indicates breakfast and one main meal per day

(usually dinner). Breakfast is continental unless otherwise

stated. Although accommodation units may be described

as ‘twin’, they will be provided according to availability and

may also refer to a ‘double’ room. If you have a specifi c

preference for twin or double beds, or would prefer single-

level accommodation, we will endeavour to meet these

requirements but cannot guarantee it. It is vital that you

inform us at the time of booking.

SATELLITE TELEVISION

Clients should be aware that satellite television services in

northern Cyprus do not usually include any of the SKY

channels. However most services do provide for at least 1 or

2 English-speaking channels.

ELECTRICITY SUPPLY

In most hotels, the electricity supply is identical to that in

the UK. i.e. 220 / 240 volts with a standard UK three pin

socket. Some lighting and air-conditioning sockets may be

of the two pin variety, however, this is unusual.

HOLIDAY DURATION

We always refer to holiday duration in terms of ‘number of

nights’ reserved at a holiday accommodation. On the last

day of your holiday, you will probably have to vacate your

room by midday but rooms for storing luggage and changing

facilities will normally be provided.

UNUSED SERVICES

Kindly note that refunds are not available for services provided

but not utilised. If travelling on a bed and breakfast or

half board arrangement, you may fi nd that you lose a meal

calculated to take this into account and no refunds will be

made in this respect.

SELF-CATERING

Self-catering varies tremendously throughout our resorts.

Cooking facilities are limited and will not be what you

would expect to fi nd in your kitchen, but they are all

adequate to rustle up a light meal for children or a snack.

BEACHESAll beaches in North Cyprus are open to the public and

are not the property of the hotel they are situated near.

holidays, locals and guests of other hotels may use the

facilities and services of the beach you are using. A charge

will usually be made to all non-residents for use of sun beds,

parasols etc.

HISTORIC SITES AND MUSEUMSMany historic sites, particularly the Crusader castles, are

rubble and dangerous precipices that have not been fenced

adults, is a necessity, along with sensible shoes and a torch,

if possible, when visiting castles or other historic sites. In the

hot summer months, you are advised to wear a hat when

visiting open-air sites and carry plenty of water with you at

all times. Some museums and historic sites open only in the

mornings. Please enquire with our Kyrenia offi ce for up-to-

date information.

HEALTHVisitors to North Cyprus do not require any medical

treatments or inoculations prior to entry. However, it may

be sensible to have typhoid and cholera vaccinations – we

recommend you consult your doctor prior to departure. In

addition, the Department of Health issue a booklet (T5)

‘Health Advice For Travellers’, which is available from the

Department of Health itself.

www.cyprusparadise.com 020 8343 8888

STERLING AND TRAVELLERS CHEQUESBritish pounds sterling are accepted in most places in

North Cyprus. Many prices in local restaurants and shops

are shown in UK sterling as well as Turkish Lira. If this is

not the case, most establishments will convert your bill

into UK pounds sterling using the exchange rate quoted in

that day’s newspaper. Change will almost always be given

in TL. Sterling travellers cheques may be cashed at any of

the numerous banks and bureaux de change found in both

Kyrenia and Famagusta. Travellers cheques or cash in Euros,

US dollars or other currencies are not as readily accepted.

PASSPORTS AND VISASAll passengers must possess a full passport to travel to North

Cyprus. Infants must have their own passport to travel overseas.

If any member of your party, for example newlywed wives,

changes their name between booking their holiday and the

departure date, it is important to notify us immediately so

that the ticket when produced is issued in the new name. It

is essential that the initials and the name on the ticket match

those on the passport, otherwise the passenger will not be

permitted to travel and any applicable insurances will be invalid.

If there is no time to amend the passport before departure,

the Marriage Certifi cate should be carried in the passport.

A visa is not required by British passport holders to travel to

North Cyprus. Non-British citizens should check their own

position with regard to passports and visas with the London

Representative of the Turkish Republic of Northern Cyprus on

tel: 020 7631 1920. It is your responsibility to be in possession

of a valid passport and any visa that may be necessary.

BORDER CONTROLSMany of our fl ights utilise Larnaca airport, which is located in

the south of the island. To access the resort towns of Kyrenia

and Famagusta, it is necessary to pass through the ‘green line’

which divides the north and south of the island. Th is ‘dividing

line’ is seen by the Turkish Cypriot authorities as a legitimate

border between the two communities of Cyprus and usual

border crossing controls will apply. You will be required to

produce your passport for inspection at this crossing point and

may also be subject to Customs and Excise inspection. Similarly,

the same conditions will apply on your return journey.

CUSTOMS & EXCISE ALLOWANCESClients using our Larnaca fl ights should be aware that upon

entering the Republic of Cyprus, normal EU duty free

allowances will apply. As North Cyprus is not currently a

member of the EU, cigarettes and alcohol purchased in the

north cannot be imported into the Republic at the end of your

stay. Th ere is no ‘duty free’ allowance between the two sectors

of Cyprus and anybody importing goods from the north could

be liable to prosecution or an on-the-spot fi ne. However, there

are no restrictions in place between the Republic of Cyprus and

the UK. Cigarettes and alcohol purchased in the Republic can

be imported into the UK without restriction. Clients using our

Ercan (North Cyprus) fl ights are permitted the standard non-

EU allowance when returning to the UK.

TRANSFERSHotel transfer times from Ercan International airport (North

Cyprus) and from Larnaca are shown on the relevant hotel

pages. Transfers to and from Larnaca may be subject to a

change of transfer bus at the ‘green line’ separating the south

and north of the island.

FLIGHT DELAYSIn the event of a fl ight being delayed, Cyprus Paradise will

arrange for the following to be provided, whenever practical

and subject to the airport being able to cater for this:– Over

4 hours, an appropriate meal; for delays of at least 8 hours

extending beyond midnight, overnight accommodation will be

provided wherever possible. However, this will depend on such

factors as the expected length of the delay, local availability

of accommodation, immigration rulings, etc. Where long

fl ight delays result in lost holiday time, no refunds are given

by hotels for unused accommodation, as rooms are held for

delayed arrivals, not re-let. Similarly, airlines do not off er

compensation for fl ight delays. It is in recognition of the above

that holiday travel insurance policies normally off er monetary

compensation for fl ight delays under certain circumstances.

RETURN FLIGHTSPlease come along to our ‘welcome meeting’, which is usually

held in your hotel the day after you arrive in North Cyprus.

You will fi nd out useful information about your holiday and

our representatives will also be able to check that the details

which you have for your return fl ights are correct and inform

you about your transfer arrangements.

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Local public transport is not nearly as efficient as it is in the UK, and with petrol and car hire prices

being relatively cheap, why not hire a car and explore North Cyprus? Visit far flung places such as the Pan

Handle (Karpaz Peninsula) and explore many other hidden gems at your leisure. Driving in North Cyprus

is the same as in the UK (on the left), the road conditions are reasonably good and major routes are all

signposted. All you need is a current driving licence (not international) and your car can be delivered to

your hotel or the airport free of charge.

Hiring a car may be the best possible way

to enjoy your holiday in North Cyprus. You

can discover the richness and diversity of the

country in a more intimate way.

Prices in £’s per day

CAR HIRE GROUP Apr-June July-Oct

Economic Car (1.2 Litre & 1.4 Litre) Manual - A/C 21 23

23 25

24 28

33 37

24 26

Family Car 4 Door (1.5 Litre & 1.6 Litre) Manual - A/C

Family Car 4 Door (1.5 Litre & 1.6 Litre) Automatic - A/C

Jeep 4x4 Soft Top (1.6 Litre) Manual

People Carrier 7 Seater (1.6 Litre) Manual - A/C

A

B

C

D

E

rehensive insurance

Unlimited mileage

xes

Road map of North Cyprus

Delivery & collection

INCLUDES

EXCLUDES

Collision damage waiver (£3 per day / paid locally)

Petrol/diesel

Interior damage

Flat tyres

Windscreen breakage

Additional drivers (£3 per day)

www.cyprusparadise.com 020 8343 8888

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Altinkaya Holiday

Resort & Residence

Or call our experts on 020 8343 8888Book Online at www.CyprusParadise.com

Special Offer

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Ideally set in the foothills of the Kyrenia mountain range, midway

between the historic village of Bellapais and the town of Kyrenia, the

Altinkaya Holiday Resort is a popular choice for families and couples

alluring gardens and there are two pools, one in the main complex and

road from the main holiday resort and has a more serene atmosphere,

where children are not encouraged.

ALTINKAYA HOLIDAY RESORT & RESIDENCE Location:ween Kyrenia, which is 1.5 miles

away and Bellapais, which is 2 miles away.

Transfer time from Ercan airport 35 minutes

r rt

Amenities:Outdoor freshwater swimming pools

Table tennis

Pool table and table football (payable locally)

Room service (payable locally)

Massage (by appointment payable locally)

Turkish Cypriot and barbecue nights in high season

Wireless internet access in lobby and pool bars

Accommodation:Bungalows all have a shower and/or bath

and wc, satellite TV, direct dial telephone, air

conditioning/ heating, hairdryer, safety deposit

but most have a separate sitting area, some are on

one storey and others have a galleried bedroom.

Family rooms will sleep up to 4.

Hotel rooms offer a higher standard of

accommodation and have the same amenities as

the bungalows except that they all have a bath and

a balcony and can only sleep 2.

Residence rooms are similar to the bungalows

except that they are decorated and furnished to

two bedroom bungalows.

Eating & Drinking:Board Basis: Bed & breakfast with half board

available on payment of a supplement

Breakfast is served in the Armonia Restaurant in

on half board have open buffet meze and a choice

of main courses from a set menu for their evening

meal. In summer the pool bars serve snacks and

drinks and the Armonia Bar is open all year round.

AT A GLANCE

Hotel room

www.cyprusparadise.com 020 8343 8888

Bed & BreakfastFRO

M

BungalowPrices in £’s per person (Based on 2 persons sharing)

7 NIGHTS 10 NIGHTS 14 NIGHTS

16 MAY - 19 JUN 289 349 389

20 JUN - 17 JUL 329 369 429

18 JUL - 28 AUG 369 399 459

29 AUG - 27 SEP 339 379 439

28 SEP - 31 OCT 319 349 399

Supplements (Prices in £’s per person per night)

Room Upgrade – Hotel FREE*

Half Board 6

Single Supplement 9

Subject to availability

£399 £289

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Malpas Hotel & Casino

Or call our experts on 020 8343 8888Book Online at www.CyprusParadise.com

Special Offer

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A great choice for couples and families alike – a high standard of

accommodation and facilities in a beautiful location.

is surrounded by loungers and shades with refreshing drinks served

Choose from beautifully appointed hotel rooms in the main building

and Diamond Court or the spacious Pearl and Sapphire mini villas,

which are ideal for families.

For those who want to explore, there is a regular free shuttle service to

where Malpas guests have free entrance and use of loungers and shades

on the seafront sunbathing terraces and jetty.

MALPAS HOTEL & CASINO

Half Board£489 £329FRO

MLocation:

In the hills to the east of Kyrenia, close to the

village of Çatalköy and just 5 miles from

central Kyrenia.

sunbathing terraces and jetty is approximately

to Kyrenia and the beach club a few times

per day.

rom Ercan airport

rom Larnaca airport

Amenities:

Outdoor freshwater swimming pool with

children’s section (summer only)

ro beach club (summer only)

Towels are supplied for use around pool

and at beach

Indoor pool

Room Service (payable locally)

Fitness room

Billiards (payable locally)

Massage and beauty treatments

(payable locally)

Turkish Bath

Sauna

Steam Room

Turkish Bath

Turkish Cypriot nights in high season

ren’s play area

Accommodation:

Hotel & Diamond Court rooms all have an en

suite bath, shower and wc, satellite TV, direct

dial telephone, wireless internet access (payable

locally) air conditioning/ heating, hairdryer,

minibar, safety deposit box and balcony.

Sea view rooms are available on payment of a

supplement.

Pearl Bungalows have a galleried bedroom and

have a terrace instead of a balcony and no bath.

Sapphire Mini Villas have the same facilities

as above but also have a separate twin bedroom

downstairs. Please ask for details and prices.

Eating & Drinking:

Board Basis: Half Board

Breakfast and dinner are served as an open

buffet in the Fontana Restaurant. In summer

there are attractive terraces with great views.

is open all year round for drinks and snacks.

which is situated at the beach club which is

open all year round, although the bar is closed

in winter.

AT A GLANCEHotel room

Hotel/ Diamond Court roomPrices in £’s per person (Based on 2 persons sharing)

7 NIGHTS 10 NIGHTS 14 NIGHTS

NOW WAS SAVE NOW WAS SAVE NOW WAS SAVE

24 MAR - 16 APR 469 569 18% 569 689 17% 699 849 18%

17 APR - 15 MAY 399 489 18% 499 599 17% 599 749 20%

16 MAY - 27 MAY 329 569 42% 429 679 37% 529 839 37%

28 MAY - 20 JUN 399 569 30% 499 679 27% 599 839 29%

21 JUN - 06 JUL 469 569 18% 599 699 14% 729 869 16%

07 JUL - 23 AUG 529 629 16% 659 759 13% 799 949 16%

24 AUG - 09 SEP 509 609 16% 639 739 14% 769 899 14%

10 SEP - 30 SEP 499 589 15% 599 699 14% 759 869 13%

01 OCT - 25 OCT 479 559 14% 579 669 13% 729 829 12%

26 OCT - 31 OCT 499 589 15% 599 699 14% 699 849 18%

Exclusion periods applySupplements (Prices in £’s per person per night)

Sea-View 6

Single Supplement 20

Supplement during 18-22 August and 25-29 October (dates inclusive) 28

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1. Your Holiday ContractYour contract is with CYPRUS PREMIER HOLIDAYS LTD and CYPRUS

PARADISE is a trading name of Cyprus Premier Holidays Ltd. When you make

a booking you guarantee that you have the authority to accept and do accept

on behalf of your party the terms of these booking conditions. A contract will

exist as soon as your booking is confirmed, at which time you will be given a

conditions, which are governed by English Law, and the jurisdiction of the

English Courts. You may however, choose the law and jurisdiction of Scotland

or Northern Ireland if you wish to do so.

2. Your Financial ProtectionWe provide full financial protection for our package holidays. When you buy an

ATOL protected air holiday package from us you will receive a Confirmation

Invoice from us (or via our authorised agent through which you booked)

confirming your arrangements and your protection under our Air Travel

Organiser’s Licence number 9345. In the unlikely event of our insolvency, the

CAA will ensure that you are not stranded abroad and will arrange to refund any

money you have paid to us for an advance booking. For further information visit

the ATOL website at www.atol.org.uk.

3. ABTAWe are a voluntary Member of ABTA, membership number Y2916. We are

obliged to maintain a high standard of service to you by ABTA’s Code of

Conduct. We can also offer you an arbitration scheme for the resolution of

scheme is arranged by ABTA and administered independently by IDRS,

part of the Chartered Institute of Arbitrators. It provides for a simple and

inexpensive method of arbitration on documents alone with restricted liability

Neither does it apply to claims which are solely in respect of physical injury or

claims which include an element of minor injury or illness subject to a limit

of £1,000 on the amount the arbitrator can award per person in respect of

this element. Your request for arbitration must be received by ABTA within

twelve months of the date of return from holiday. Outside this time limit

arbitration under the Scheme may still be available if we agree, but the ABTA

Code does not require such agreement. For injury and illness claims, you can

request the ABTA/IDRS Mediation Procedure and we have the option to

agree to mediation. Further information on the Code and ABTA’s assistance

in resolving disputes can be found on www.abta.com.

4. Your Holiday Price1) We reserve the right to alter the prices of any of the holidays shown in our

brochure. You will be advised of the current price of the holiday that you wish to

book before your contract is confirmed.

2) When you make your booking you must pay a non-refundable deposit of

£75 per person. Higher deposits or flight balance may be due at the time of

booking for certain flights/airlines and may be nonrefundable (please enquire at

time of booking). Certain holiday packages may also require full non-refundable

must be paid at least 8 weeks before your departure date. If the deposit and/or

balance is not paid in time, we shall cancel your travel arrangements and we shall

retain your deposit. Payment by credit card will incur a 1.95% non-refundable

surcharge unless otherwise notified at the time of payment that there has been a

change in this rate. No charge is made for payment by debit card. All monies you

pay to the travel agent are held by them on our behalf at all times. Any variation

to this pricing policy will be notified to you at time of booking.

3) Changes in transportation costs (including the cost of fuel, dues, taxes or fees

chargeable for services such as landing taxes or embarkation or disembarkation

fees at ports and airports) and exchange rates mean that the price of your travel

arrangements may change after you have booked. However there will be no change

within 30 days of your departure. We will absorb and you will not be charged

for any increase equivalent to 2% of the price of your travel arrangements, which

excludes insurance premiums and any amendment charges. You will be charged for

the amount over and above that, plus an administration charge of £1.00 per person

together with an amount to cover agents’ commission. If this means that you have

to pay an increase of more than 10% of the price of your travel arrangements, you

will have the option of accepting a change to another holiday if we are able to offer

one (if this is of equivalent or higher quality you will not have to pay more but if it

is of lower quality you will be refunded the difference in price), or cancelling and

receiving a full refund of all monies paid, except for any amendment charges. We

will consider an appropriate refund of insurance premiums paid if you can show

that you are unable to transfer or reuse your policy. Should you decide to cancel

for this reason, you must exercise your right to do so within 14 days from the issue

date printed on your final invoice. Should the price of your holiday go down due

to the changes mentioned above, by more than 2% of your holiday cost, then any

refund due will be paid to you. However, please note that travel arrangements are

not always purchased in local currency and some apparent changes have no impact

on the price of your travel due to contractual and other protection in place.

5. If You Change Your BookingIf, after our confirmation invoice has been issued, you wish to change your

travel arrangements in any way, for example your chosen departure date or

accommodation, we will do our utmost to make these changes but it may not

always be possible. Any request for changes to be made must be in writing from

the person who made the booking or your travel agent. You will be asked to pay

an administration charge of £25 per change, and any further cost we incur in

making this alteration. You should be aware that these costs could increase the

closer to the departure date that changes are made and you should contact us as

soon as possible. Note: Certain travel arrangements (e.g. Apex Tickets) may not

be changeable after a reservation has been made and any alteration request could

incur a cancellation charge of up to 100% of that part of the arrangements.

6. If You Cancel Your HolidayYou, or any member of your party, may cancel your travel arrangements at any

time. Written notification from the person who made the booking or your

travel agent on your behalf must be received at our offices. Since we incur costs

in cancelling your travel arrangements, you will have to pay the applicable

cancellation charges up to the maximum shown in accordance with the table

below. Note: If the reason for your cancellation is covered under the terms of

your insurance policy, you may be able to reclaim these charges.

Period before departure within which written Amount of paymentnotice of cancellation is received by us due to us More than 56 days Deposit

56 to 31 days 50%

30 to 21 days 75%

20 days to 0 days 100%

7. If We Change or Cancel Your HolidayIt is unlikely that we will have to make any changes to your travel arrangements,

but we do plan the arrangements many months in advance. Occasionally, we may

have to make changes and we reserve the right to do so at any time. Most of these

changes will be minor and we will advise you or your travel agent of them at the

earliest possible date. We also reserve the right in any circumstances to cancel your

travel arrangements. For example, if the minimum number of clients required for

a particular travel arrangement is not reached, we may have to cancel it. However,

we will not cancel your travel arrangements less than 6 weeks before your departure

date, except for reasons of force majeure or failure by you to pay the final balance.

If we are unable to provide the booked travel arrangements, you can either have

a refund of all monies paid or accept an offer of alternative travel arrangements

of comparable standard from us if available. If it is necessary to cancel your travel

arrangements, we will pay to you compensation as set out in this clause.

In accordance with EU Regulation 2111/2005 we are required to advise you of

the actual carrier operating your flight/connecting flight/transfer. Any changes

to the actual airline after you have received your tickets will be notified to

you as soon as possible and in all cases at check-in or at the boarding gate.

Such a change is deemed to be a minor change. Other examples of minor

changes include alteration of your outward/return flights by less than 12

hours, changes to aircraft type, change of London Airport (i.e. Stansted,

Luton, Heathrow or Gatwick), change of accommodation to another of the

same or similar standard. If we make a major change to your holiday, we will

inform you or your travel agent as soon as is reasonably possible if there is

time before your departure. You will have the choice of either accepting the

change of arrangements, accepting an offer of alternative travel arrangements

BOOKING CONDITIONS

15

of comparable standard from us if available (we will refund any price difference

if the alternative is of a lower value), or cancelling your booked holiday and

receiving a full refund of all monies paid. In all cases, except where the major

change arises due to reasons of force majeure, we will pay compensation as

detailed below:

IF WE MAKE A MAJOR CHANGE TO YOUR HOLIDAYPeriod before departure within which Amount you will receive from us

cancellation for each full fare paying passengerMore than 42 days No compensation

29 to 42 days £10

15 to 28 days £15

1 to 14 days £20

On departure date or in resort £25

you are entitled to do so. Force Majeure - We will not pay you compensation

if we have to cancel or change your travel arrangements in any way because of

for example, war, riot, industrial dispute, terrorist activity and its consequences,

natural or nuclear disaster, fire, adverse weather conditions, epidemics and

pandemics, unavoidable technical problems with transport.

8. If You Have A ComplaintIf you have a problem during your holiday, please inform the relevant supplier

(e.g. your hotelier) and your resort representative immediately, who will endeavour

to put things right. If your complaint is not resolved locally, please follow this

up within 28 days of your return home by writing to our Customer Services

Department at Cyprus Premier Holidays Ltd, 311 Ballards Lane, Finchley, London

N12 8LY giving your booking reference and all other relevant information. Please

concerns and speed up our response to you. It is strongly recommended that you

communicate any complaint to the supplier of the services in question as well as to

our representative without delay and complete a report whilst in resort. If you fail

to follow this simple procedure we will have been deprived of the opportunity to

investigate and rectify your complaint whilst you were in resort and this may affect

your rights under this contract. Please also see clause 3 above on ABTA.

9. Our Liability to YouIf the contract we have with you is not performed or is improperly performed

by us or our suppliers we will pay you appropriate compensation if this has

affected the enjoyment of your travel arrangements. However we will not be

liable where any failure in the performance of the contract is due to: you;

or a third party unconnected with the provision of the travel arrangements

and where the failure is unforeseeable or unavoidable; or unusual and

unforeseeable circumstances beyond our control, the consequences of which

could not have been avoided even if all due care had been exercised; or an

event which we or our suppliers, even with all due care, could not foresee or

forestall. Our liability, except in cases involving death, injury or illness, shall

be limited to a maximum of twice the cost of your travel arrangements. Our

liability will also be limited in accordance with and/or in an identical manner

to the contractual terms of the companies that provide the transportation for

any relevant international convention, for example the Montreal Convention

in respect of travel by air, which limit the amount of compensation that

you can claim for death, injury, delay to passengers and loss, damage and

delay to luggage. We are to be regarded as having all benefit of any limitation

of compensation contained in these or any conventions. Under EU law

(Regulation 261/2004) you have rights in some circumstances to refunds and/

or compensation from your airline in cases of denied boarding, cancellation

or delay to flights. Full details of these rights will be publicised at EU airports

and will also be available from airlines. However reimbursement in such cases

will not automatically entitle you to a refund of your holiday cost from us.

Your right to a refund and/or compensation from us is set out in clause 7. If

any payments to you are due from us, any payment made to you by the airline

will be deducted from this amount. If your airline does not comply with these

rules you should complain to the Air Transport Users’ Council on 020 7240

6061 www.auc.org.uk

10. InsuranceIt is a condition of booking your holiday with us that you immediately take

out relevant travel insurance with an adequate amount of cover for your

you chose to travel without adequate insurance cover, we will not be liable for

any losses howsoever arising.

11. Special RequestsAny special requests must be advised to us at the time of booking, e.g. diet,

room location, a particular facility at a hotel etc. Whilst every effort will be made

by us to try and arrange your reasonable special requests, we cannot guarantee

confirmation invoice or any other documentation or that it has been passed on

to our suppliers is not confirmation that the request will be met. Failure to meet

any special request will not be a breach of contract on our part unless the request

has been specifically confirmed by us in writing.

12. Building WorkNorthern Cyprus permits building work by law, and we cannot legally prevent

this. If disruption in your resort is severe we shall offer you an alternative Cyprus

Premier Holidays accommodation of the same or similar standard at no extra

cost, subject to availability.

13. Prompt assistance in resort If the contract we have with you is not performed or is improperly performed as

a result of failures attributable to a third party unconnected with the provision

of the services, or as a result of failures due to unusual and unforeseeable

circumstances beyond our control, the consequences of which could not have

been avoided even if all due care had been exercised, or an event which we or our

suppliers, even with all due care, could not foresee or forestall, and you suffer

an injury or other material loss, we will offer you such prompt assistance as is

reasonable in the circumstances.

14. Passport, Visa and Immigration RequirementsYour specific passport and visa requirements, and other immigration

requirements are your responsibility and you should confirm these with the

relevant Embassies and/or Consulates. We do not accept any responsibility if

you cannot travel because you have not complied with any passport, visa or

immigration requirements.

15. ExcursionsExcursions or other tours that you may choose to book or pay for whilst you are on

holiday are not part of your package holiday provided by us. For any excursion or

other tour that you book, your contract will be with the operator of the excursion

or tour and not with us. We are not responsible for the provision of the excursion or

tour or for anything that happens during the course of its provision by the operator.

16. Data Protection PolicyCyprus Premier Holidays Ltd is a data protection controller for the purpose of

the Data Protection Act 1998. It is necessary for us to collect certain personal

details from you to ensure your booking is processed correctly and your travel

names and address of party members, credit/debit card details or other payment

details, telephone contact details and special requirements such as those relating

to any disability, dietary or medical condition which may affect the holiday

arrangement. If we do require additional personal details, we shall advise you

before we obtain these from you.

17. Brochure AccuracyOur holidays are planned many months in advance of brochure production

and may not reflect the true situation at the time you are on holiday. Hoteliers

and suppliers may withdraw or change a facility temporarily or otherwise,

for local reasons, some of the outdoor facilities may not be open early or late

in the season or in the winter or some indoor facilities may be kept closed in

the summer. Some advertised amenities including sports facilities may carry a

are beyond our control. When we are told of any significant changes we will

let you know before you travel. Brochures are our responsibility as your tour

mentioned herein or any airline whose services are used in the course of your

travel arrangements. Please note that in accordance with Air Navigation

Orders in order to qualify for infant status, a child must be under 2 years of

age on the date of its return flight.

18. Price changes, Pricing and Factual AccuracyEvery attempt has been made to ensure the accuracy of pricing and factual

information presented in this brochure. However, prices are subject to change

without notice, and rare pricing errors may occur in this brochure. Similarly,

inadvertent factual errors may occur. Cyprus Premier Holidays Ltd will not be

held responsible for such errors. However, we will take prompt action to correct

any errors that are brought to our attention.

Terms are subject to change without notice. Applicable terms are those published

on our website at the time of booking.

www.cyprusparadise.com 020 8343 8888

311 Ballards Lane, Finchley, London N12 8LY

020 8343 8888