northmaharashtrauniversity, jalgaonapps.nmu.ac.in/syllab/commerce and management/2011... ·...

NorthMaharashtraUniversity,

Jalgaon

FACULTY OF COMMERCE & MANAGEMENT

Master of Commerce

(M. Com.SEM-IV)

(w.e.f.: June-2011)

2011

2

North Maharashtra University, Jalgaon

(NACC Accredited ‘B’ Grade University)

COMMERCE & MANAGEMENT FACULTY New Syllabus: M.Com (w.e.f. June -2011)

SEMESTER: IV Compulsory Paper:

Paper 401 Production & Operations Management

Semester Pattern: External Marks 60 +Internal Marks 40 = Maximum Total marks: 100 lectures: 48

1) An Introduction to Production/Operations Management (10)

a) Meaning & Introduction to Production & Operations Management

b) Scope of Operations Management w.r.t. Design & Selection of Product, Selection & Planning for Process as

well Layout, Selection of Location, Capacity Planning, Types of Production systems and Operational/Short

Term Decisions.

c) Criteria of Performance

d) Operations Strategy

i) Product selection & Product selection Process

ii) Product development & design – Form & functional Design, Design w.r.t. Cost, Design for Volume w.r.t.

Repairability, Redesign & Miniaturization.

e) The comparison between Product Innovation & Process Innovation.

2) Services (08)

a) Meaning of Service & Intangibility of Service

b) Customer’s view w.r.t. Service

c) Comparison between Services & Goods.

d) Non-inventorability of services & Customer Involvement

e) Service Matrix & Implications for Operations Policy

f) Determinants of Service Quality

3) Productivity (08)

a) Introduction & Meaning of Productivity & Output

b) The concepts of Inputs & Productivity Measures

c) The concept of Multi Factor Productivity & Efficiency & Effectiveness

d) Introduction to

i) Business Process Re-engineering(BPR)

ii) Benchmarking & its classification

e) Introduction to various measures to increase Productivity

f) Meaning of Pursuit of Excellence

4) Supply Chain Management (SCM) (14)

a) Introduction & tools for SCM

b) Outsourcing

i) Business Process Outsourcing (BPO)

ii) Make or Buy

iii) Quality considerations

iv) Quantity considerations

v) Cost considerations

vi) Service considerations

vii) Other considerations

viii) Sub-contracting

c) Purchasing Management

i) Introduction & Meaning

ii) Objectives of Purchasing

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iii) Principles of Purchasing

iv) Steps in Purchasing procedure

d) Supply Management

i) Introduction to sources of supply

ii) Development of approved list of supplier/vendor

iii) Introduction to Evaluation & Selection of Supplier/vendor

e) Buyer Seller Negotiations

i) Introduction

ii) Objectives of Negotiations

iii) Need for the Negotiations

iv) Area of Negotiation

v) Principles of Negotiation

vi) The Strategy & Tactics of Negotiation process

vii) Introduction to Legal environment w.r.t Negotiation

5) Materials Management (08)

a) Concept, Importance & Functions of Inventory Management

b) Various Costs associated with Inventory

c) The concepts of – EOQ & Safety/Buffer stock

d) Classification of Materials – ABC, VED, FSN, SDE & HML

e) Latest terminology in Inventory management – JIT & its philosophy, Kanban

f) Concepts of Materials Requirement Planning (MRP), Master Production Schedule (MPS) & Bill of Materials

(BOM).

References

1. Production & Operations Management – S.N. Chary – Tata McGraw Hill

2. Production & Operations Management – Chunawala& Patel – Himalaya Publishing House

3. Production & Operations Management – K.Ashwathappa& K. ShridharBhat - Himalaya

4. Production & Operations Management – UpendraKachru – Excel Books

5. A Modern Approach To Operations Management – Dr Ram Naresh Roy – New Age International

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Paper 402 Modern Retail Management


1) Basic ofRetail Management Lectures - 8

a) Retailing as a concept

b) Importance of Retailing as a part of Distribution System

c) Functions performed by Retailers

d) Features of Modern Retail

e) Concept of Value Chain in Retail

f) Retailing of Services

g) Important issues before Retailer

2) Indian Retail Scenario Lectures - 8

a) Development of Retailing in India

b) Current Indian Scenario

c) Growth Factors of retailing in India

d) Role of retail in Nations Economy

e) Retailing in Rural India

f) Bottleneck facing the Retail Industry

g) India in Comparison to the world in Retailing

3) Retail Strategy & Planning Lectures - 12

a) The Retail Consumer

i) Need for studying consumer behavior

ii) Factors Influencing the retail shopper

iii) Customer Decision Making Process

b) Strategic retail Planning Process

c) Ethics in Retailing

d) Store Site Selection

i) Types of retail Location

ii) Steps involved in choosing a retail location

e) Retail Franchising : Concept,Types & Advantages of Franchising

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4) Merchandise Management Lectures - 15

a) Merchandise Management

i) Types of merchandising product

ii) Product range

iii) Process of Merchandise Procurement

iv) Store Brands

b) Category Management

i) Concept of Category Management

ii) Reasons for the Emergence

iii) Process of Category Management

c) Pricing in retail

i) Concept & Importance of Retail Pricing

ii) Factors affecting Pricing

iii) Approaches in Pricing of Products

d) Store Design

i) Concept & Principles of Store Design

ii) Elements of Store Design

5) Information Technology In Retail Lectures - 5

a) Importance of Information Technology in Retail

b) Factors affecting the use of technology

c) Internet Retailing

Suggested References

1. Swapna Pradhan (2008) – Retailing Management Text And Cases - Tata McGraw-Hill

2. KVS Madan(2011)– Fundamentals of Retailing – Tata McGraw Hill

3. Retail Management – Suja Nair - Himalaya Publishing House

4. M N Rudrabasavraj – Dynamic Global Retailing Management – Himalaya Publishing House

5. Newman & Cullen – Retailing: Environment & Operations – Thomson Learning

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Paper 403 Information System for Business


1. Introduction to E-Commerce Lectures:08

a. Traditional vs. e-commerce transactions

b. E-Commerce: Concepts, Definitions, Benefits &Impact

c. Classification of e-commerce: B2B, B2C, C2C, B2G,B2E

d. E-business, concept, Definition

e. Internet and E-commerce

2. Applications of ecommerce Lectures:08

a. Electronic Catalogs& Auctions

b. Electronic Banking

c. Electronic Marketing

d. Electronic Supply Chain Management

e. e-Customer relationship management

3. Payment Services Lectures:08

I. Concept of Payment System

II. Third Party in e-commerce payment

III. Online Payment System: Pre-paid & Post-Paid Systems

Electronic Data Interchange (EDI)

i. EDI:Development, Standards, Components & Role

ii. Web enabled EDI.

4. Fundamentals of Management Information Systems Lectures:12

a) Concepts, Classification & Value of Information

b) Information System : Open & Closed

c) Management Information System

i) Definition, Concepts & Meaning

ii) Components & Activities

iii) Types – Operation support system & Management support systems

iv) Control systems – Feedback & Feed forward systems

v) MIS planning process – Steps in planning

vi) MIS design & Development Process – Phases

vii) Components of MIS

d) MIS vis-à-vis Computer, Academics & Users

e) MIS vis-à-vis Information Concepts, System Concepts

5. Application of Management Information System Lectures:12

i) MIS & Manufacturing sector

ii) Marketing Information System: Marketing Research, Marketing planning, Sales analysis & Marketing

control.

iii) Accounting Information system: Financial, Management & Cost accounting system

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iv) Human Resource Development System: HRP system, Human Resource Information System

v) Transaction Processing System

REFERENCE BOOKS:

1. E-commerce: Framework, Technologies & Applications– Bharat Bhaskar – Tata McGraw Hill 3rd

Edn

2. Electronic Commerce: a Managers Guide – Ravi Kalakota - pearson

3. E-commerce - C.S.V. Murthy – Himalaya Publications

4. E-Commerce -Greenstein and Feinman – Tata McGraw Hill

5. Electronic Commerce–Awad - Pearson

6. E-Commerce: The Cutting Edge of Business -Bajaj & Nag - TMH

7. Management Information System by Jawadekar – Tata McGraw Hill

8. Management Information System by Arora – Excel Books

9. Management Information System by Davis & Gordon - Tata McGraw Hill

10. Management Information System by James O’Brian- Tata McGraw Hill

11. Business Process Reengineering by K Sridhar Bhat – Himalaya Publishing House

12. Management Information System by C S V Murthy – Himalaya Publishing House

13. Enterprise Resource Planning by Alex Leon - Tata McGraw Hill

14. Enterprise Resource Planning (Concept & Practices) by Garg, Venkitrkrishnan – PHI

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SEMESTER: IV Specialization Paper: IV

404 A) Advanced Accountancy


1. Tax Audit 04

Tax audit U/s 44 AB of Income Tax Act, 1961-Audit Programme-from 3 CA, 3 CB and 3 CD.

2. Internal Audit. 06

Nature, Scope and purpose of Internal Audit-Review of internal control-Areas of internal audit-purchase,

sale, cash bank transactions-Internal audit report

3. Audit of Banks 08

Salient features of Enactments affecting Banks-Bank Audit, its approach-Steps in Bank Audit-Checking of

Assts and Liabilities-Scrutiny of Profit & Loss items. Audit Report of Banks.

4. Audit of Cooperative Societies 08

Maharashtra State Co-op Act 1960 and Multistate Co-op. Societies Act 2002. Special features of Audit of

Co-operative Societies. Audit Report of Cooperative Societies.

5. Audit of Specialized Units 10

Special features of audit of educational institutions, Hotel, Club, Hospital, charitable trusts, Public Sector

undertaking.

6. Government System of Audit 12

Funds maintained by Government for meeting expenditure and receipts-

Structure of financial administration in India- Objects of Government audit- Role of Controller and Auditor

General of India- Audit of receipt, expenditure, sanctions,- Public Accounts Committee- Audit of

departmental commercial undertaking- Audit of Local bodies.

Recommended Books

1. Kamal Gupta : Contemporary Auditing.

2. R.C. Saxena : Auditing (Himalaya)

3. Basu : Auditing

4. B.N. Tondon: A Handbook of Practical Auditing

5. Anil Roy Chaudhari : Modern Internal Auditing

6. V.S. Agarwal : Internal Auditing

7. George Koshi : Tax Audit Manual (Taxmann, New Delhi)

8. The Institute of Chartered Accountants of India : Guidance note on Tax Audit U/s 44 AB of the Income Tax Act

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404 B) Advanced Cost Accountancy


1. Budget and Budgetary Control : (12)

a. Concept of Budget, Budgeting & Budgetary Control, Steps involved in the process of preparation of a budget,

Budget Manual, Objectives, Advantages, Limitations of Budgetary Control, Organisation for Budgetary

Control, Principal Budgeting Factor,

b. Classification of Budgets - Long term, Short term budget, Flexible budget, Fixed budget, Master Budget,

Functional Budgets: Sales Budget, Production Budget, Purchase Budget, Capital Expenditure Budget, Cash

Budget, Practical problems on the budgets. Zero-base budgeting, Nature, procedure, Advantages and

limitations of ZBB

2. Standard Costing & Variance Analysis : (14)

a. Standard Cost and Standard Costing - Meaning, uses of Standard cost, Standard Cost Vs Historical Cost.

Types of standards – Ideal standard, Normal standard, Basic standard, Current standard.- Standard setting

procedure, Standard Costing procedure, Preliminary steps prior to the installation of a Standard Costing

system - Advantages and Limitations of Standard Costing.

b. Variances Analysis – Variances – Concept & Classification of Variance,

c. Material Variances : Materials Cost Variance , Materials Price Variance, Materials Usage Variance, Materials

Mix Variance, Materials Revised Usage Variance, Materials Yield Variance ,

d. Labour Variances : Labour Cost Variance, Labour Rate Variance, Labour Idle Time Variance, Labour

Efficiency Variance, Labour Gang-composition Variance, Labour Revised Efficiency Variance, Labour Yield

Variance

e. Overhead Variances – Variable Overhead Variance, Fixed Overhead Variance -

f. Variable Overhead Variances - Variable Overhead Cost Variance, Variable Overhead Expenditure Variance,

Variable Overhead Efficiency Variance

g. Fixed Overhead Variance - Fixed Overhead Cost Variance, Fixed Overhead Expenditure Variance, Fixed

Overhead Volume Variance, Fixed Overhead Capacity, Variance, Fixed Overhead Efficiency Variance, Fixed

Overhead Calendar Variance

3. Marginal Costing & Break-Even-Analysis : (10)

a. Marginal Costing – Concepts of Marginal Cost and Marginal Costing, Advantages and Limitations of

Marginal Costing, Classification of costs, Fixed, Variable, Semi-variable- Break-up of Semi-Variable

Expenses, Role of Contribution, Basic Equation of Marginal Costing, Marginal Costing Vs Absorption

costing, Practical applications of Marginal Costing.

b. Break–Even Analysis- Meaning of Break-even point, Break-even Chart, Profit-Volume Ratio, Margin of

Safety, Key-Factor, Cost-Volume Profit analysis, Point of Indifference, Computation and application of

Break-Even Analysis.

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4. Capital Budgeting Decision (12)

a. Meaning, Importance of Capital budgeting decision - Various types of capital investment decisions (i)

replacement and modernization decisions, (ii) Expansion decision, (iii) Diversification decisions (iv) Accept-

Reject decisions

b. Various projects evaluation techniques / Method

1. Pay back method

2. Payback Reciprocal

3. Accounting Rate of Return

4. Discounted cash flow

5. Net Present Value (NPV)

i. Internal Rate of Return (IRR)

ii. Profitability Index (PI) (or) Benefit cost Ratio

iii. Discounted Pay Back (or) Time adjusted BEP

Note : 40% marks for theory & 60% marks for practical problems

Recommended Books

1. Basics of Cost Accounting by V. K. Saxena and C. D. Vashist - Sultan Chand & Sons, New Delhi

2. Cost Accounting – Problems and Solutions - V. K. Saxena and C. D. Vashist - Sultan Chand & Sons, New

Delhi

3. Fundamentals of Cost Accounting by S N Maheshwari – Sultan Chand & Sons, New Delhi

4. Principles and Practice of Cost Accounting by N K Prasad

5. Cost Accounting by Jawaharlal – Tata McGraw Hill Publishing company Limited New Delhi

6. Cost Accounting Principles & Practice by Nigam & Sharma

7. Cost Accounting Principles & Practice by S P Iyenger

8. Cost Accounting Principles & Practice by P K Ghosh

9. Cost Accounting Principles & Practice by B S Khanna

10. Cost Accounting by Jain &Narang

11. Practical Costing by Ahuja , Khanna&Pandey

12. Cost Accounting by B K Bhar

13. Cost & Management Accounting [ For CS Inter] - V. K. Saxena and C. D. Vashist - Sultan Chand & Sons,

New Delhi

14. Cost & Management Accounting [ For Statge II of ICWA Inter] - V. K. Saxena and C. D. Vashist - Sultan

Chand & Sons, New Delhi

15. Cost and Management Accounting (Theory Problems and Solutions) by M N Arora – Himalaya Publishing

House, Mumbai

16. Cost Accounting by Ravi M Kishore - Taxmann Allied Services Pvt Ltd

18. A Text Book (with in-built Complier) on Cost Accounting by S. K. Aggarwal, AbhaAggarwal – Reliance

Publications Ltd, Gurgaon

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404 C) Human Resources Management -


1. Factories Act, 1948 (07)

Object & Definitions, Health&; Safety related Provisions;

Welfare Provisions;Offences & Penalties

2. Apprentice Act, 1961 (05)

Object & Definitions; Obligation of employers, Obligations & Rights of apprentices; Contract of

Apprenticeship

3. Minimum wages Act, 1948 (09)

Object, Applicability & definitions; fixation of minimum rate of wages; Procedure for fixing and revising

minimum wage, Offences & Penalties; Obligations of Employers

4. Payment of wages Act, 1926 (10)

Object, Applicability & definitions; Time of payment of Wages; Deductions from wages Obligations of

Employers & Employees; Offences & Penalties

5. Workmen’s Compensation Act, 1923 (09)

Object, Scope & definitions; Liability of employers ; Amount of Compensation; Obligations of Workmen &

Employer; Distribution of Compensation; Occupational diseases ; Penalties

6. Employees state insurance Act, 1948 (08)

Object, Scope & definitions; Obligations of Employers & Employees; Contribution; Benefits to employees

REFERENCE BOOKS:

1. Labour Laws by B.D.Singh – Excel Books

2. Industrial Jurisprudence and Labour Legislation by A.M.Sharma – Himalaya Publications

3. Elements of Mercantile Law by N.D.Kapoor – Sultan Chand & Sons

4. Industrial Relations, Trade Unions & Labour Legislation by PRN Sinha, InduSinha, SeemaShekhar

5. Labour Laws – Bare Acts

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(NACC Accredited ‘B’ Grade University) COMMERCE & MANAGEMENT FACULTY

New Syllabus: M.Com (w.e.f. June -2011)


404 D) Marketing Management


1) Introduction (08)

a. Concept of International Marketing and its scope,

b. Objectives of International Marketing, Challenges and Opportunities in

International Marketing

c. Underlying forces of International Marketing Channels,

d. Reason of entry in International Marketing

2) International Policy (06) a. Recent Import Export Policies and Procedures

b. Facilities and Incentives relating to Export Business

3) Procedural Aspect (08) a. Export Documentation, Preparing Export Document

b. Shipping and Customer Clearance of goods.

c. Processing/Manufacturing goods for Export and their inspection by Government Authorities

d. Compulsory Quality Control and Pre-shipment Inspections,

e. Excise Clearance, Insuring goods against marine risk,

f. Marine Insurance, documents to Bank for purchase/Collection/Negotiation under L/C.

g. Export Credit Limit

4) International Marketing Strategy (08) a. Rules for successful exporting

b. International Market Segment Preliminaries for starting Export Business.

c. Registration of Exporters.

d. Sending/Exporting Samples.

e. Appointing Overseas Agents obtaining a License (Export License)

5) Pricing and Finance Strategy (10) a. International Pricing Decisions and factors influencing these decisions.

b. Uniform pricing Vs. Market by market pricing. c. Arranging Finance for Exports: Financial and fiscal incentives provided by the Government and Foreign

exchange facilities by the R.B.I. and EXIM Bank.

d. Institutional support from Government, Semi Government and Autonomous Organizations for Exporters

Obtaining export credit Insurance.

e. Exchange rates, Understanding foreign exchange rates and protection against their adverse movement.

6) Labelling, Packaging, & Marketing Goods for Orientation to GATT and functions of W.T.O (08)

Reference Books:

1) International Marketing – Cateora, Graham – Tata McGraw Hill

2) Winning The World Marketing – Bhattacharya

3) International Marketing – Justine Paul - TMH

4) International Marketing – Rajendra Nargundkar – Excel Books

5) International Marketing – S.S. Rathor, J.S. Rathor

6) Global Marketing Strategy – Douglas & Craig

7) Export Marketing – B. Bhattacharya

8) Export - What , Where & How – Parasram

9) Essentials of Export Marketing – S.A. Chunnawala

10) International Marketing: Text & Cases – Francis Cherunilam – Himalaya

11) International Marketing – R Shrinivasan – Prantice Hall 12) International Marketing – Rajgopal – Vikas Publications

13) International Trade and Export Management – B.M. Wahi and A.B. Kalkundribar.

14) International Marketing Export Marketing – S.ShivaRamu.

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