nose-to-tail - inmarsat · nose-to-tail very differing requirements flight crew require very...
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© Inmarsat confidential
Nose-to-tail
Ben Griffin
Regional Director, MEA
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Nose-to-tail connectivity
Adequately addressing the needs of the different ‘clients’ on the aircraft
What does it mean?
Flight crew
Cabin crew
Passengers
The aircraft
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Nose-to-tail
Very differing requirements
Flight crew require very secure, reliable, robust connectivity for mission critical AOC and ATC communications
Cabin crew vary from CRM, to bonded stock information to critical telemedicine apps
Passenger applications generally more recreational; but, expectations of terrestrial services (and prices!)
The aircraft transmit ever more data to ensure optimal safety and efficiency
Business at the front, party in the back
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Flight crew Optimising safety and efficiency
Seamless connectivity is vital for FANS operations – not just on Oceanic routes, but also over land masses where infrastructure is not available
Critical ATC and AOC data requires a network that consistently performs to adopted industry standards
Ability for ground ops to uplink flight plans to FMS to manipulate updated data enables significant cost savings potential
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Cabin crew Combining passenger satisfaction and efficiency
Providing connectivity to cabin crew has multiple benefits
• Enhance passenger experience
• Mitigate medical diversions through telemedicine applications
Provision of a secure, ubiquitous network is fundamental to the successful implementation of cabin crew applications
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Passenger connectivity Social media and beyond
Passenger connectivity is becoming an expectation
• Of passengers, especially on long-haul sectors
• Of aircraft operators on all new airframes
Going beyond legacy IFE
Social media is just the start – over the top messaging (BBM, WhatsApp, iChat) prevalent terrestrially
Adoption of 3G/4G/LTE apps is lightning
Updated content
Live world events
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Aircraft connectivity Real-time data to the ground
Aircraft operators harness the power of real time data to materialise cost savings
Critical engine data transmission
Various Aircraft Condition Monitoring Systems (ACMS) data parameters reduce downtime and associated maintenance costs
Flight tracking and event triggered streaming instigation
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Operational data - trending
New aircraft types drive greater hunger for data
• New engines • New airframe structures/materials
Opportunity to drive airline operational savings
Increased tracking
IFE and other non-operational data
B767 B777 B787
Lead aircraft average monthly data use (kb) per aircraft
What is driving growth?
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Network evolution
Technology moves at a significant pace
Step changes in bandwidth = greater accessibility to driving value applications
Lower cost per bit
• Correlative economies of scale
• Adopt more applications to achieve further operational and cost benefits
Evolving capability
Classic Aero <10.5Kbps
Swift 64 <64 Kbps
SwiftBroadband <432Kbps
GX <50Mbps
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Solving the airline conundrum
While providing a nose-to-tail solution makes conceptual sense, the application is not always so easy…
Many differing stakeholders, all with unique requirements:
• Flight Ops – tracking, scheduling
• Engineering – engine data, ACMS, flight operations quality assurance
• IFE/Cabin – IFE updates, CRM (gate info etc), seat back apps, Wi-Fi, Cellular etc.
• Procurement - $$$$
Consolidation of requirements to implement the correct service solution is essential
Straddling the stakeholders
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Inmarsat provides the foundations
Through our current and future constellations, Inmarsat continues to lead the way in providing the highest performing, widest reaching, dependable communications network to the aviation community
Inmarsat is best equipped to deliver relevant solutions to all of the aircraft clients
Our partners deliver the goods
Providing solid foundations for nose-to-tail applications
Flight crew
Cabin crew
Passengers
The aircraft
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Why Inmarsat for nose-to-tail
Inmarsat has been providing safety services to the aviation community for over 20 years
• Network performance to stringent industry standards
Inmarsat has been providing passenger communications services for over 20 years; seat-back phones, fax, GSM phones and now Wi-Fi services
Inmarsat services are designed specifically for mobility – providing Global, uniform performance through one network operator
Aircraft operators and service providers trust Inmarsat to deliver
The only network provider capable of complete service provision
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Summary
Inmarsat is the industry leader in all disciplines of aircraft connectivity
No matter what the need, Inmarsat delivers
Inmarsat is future proofed through ever-evolving network capability
Supporting world class partners to deliver best in market solutions
Inmarsat, the trusted Partner to deliver
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Thank you