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Not Your Not Your Grandma’s Grandma’s Direct Mail Direct Mail

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Page 1: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Not Your Not Your Grandma’s Grandma’s Direct MailDirect Mail

Page 2: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

Examining our assumptions: Examining our assumptions: DATADATA

Do you know …

What kind of information is being collected internally throughout your organization?

Who’s collecting it? Where is it being stored? Can you access it? What restrictions are

there on the use of this data?

Do you have a handle on the flow of data in your organization?

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Page 3: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

Examining our assumptions: Examining our assumptions: DATADATA

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Analysis and segmenting.

Storage and progressive solicitation management.

Programming and upgrading

Discounting and tracking.

Vendor capabilities

Page 4: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

Examining our assumptions: Examining our assumptions: DATADATA

Why Does All This Matter?

◦Refined timing◦Improved segmenting and individualization options◦Multi-media synergies within reach◦Better tracking and refined methodology

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Page 5: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

Examining our assumptions: Examining our assumptions: TIMINGTIMING

Going With The Flow

◦Observing and responding to contact points;◦Smaller, but more frequent based on the individuals actions, interests or circumstances

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Page 6: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

Examining our assumptions: Examining our assumptions: SEGMENTATIONSEGMENTATION

The Rise Of The Individual

◦People expect you to know them better;◦High levels of personalization now make it possible to produce highly individualized correspondence;◦On-line elements can further enhance the individual experience

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Page 7: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

Examining our assumptions: Examining our assumptions: MULTI-MEDIA SYNERGIESMULTI-MEDIA SYNERGIES

Avoid Those Silos

◦Permission based is very important;◦Test on-line giving option exclusively;◦A different kind of teaser;◦The resources are out there. Try them.

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Page 8: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

Examining our assumptions: Examining our assumptions: TRACKING & ANALYZINGTRACKING & ANALYZING

Learning Requires Feedback

◦Better tracking. What should you be measuring?◦Basing future actions on analysis of results◦Intelligent Mail Barcode

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Page 9: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

Creativity & Sustained Creativity & Sustained EffortEffort Yields RewardsYields Rewards

◦Fundraising is a marathon, not a sprint. ◦Use every technique available to you to generate a gift, but don’t conclude success or failure on immediate results alone. ◦You’re in it for the long haul. Seek to generate more than one gift.◦Organizational patience, foresight and fortitude will reward you in the end!

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Page 10: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

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• A copy of this presentation will be available at www.drsol.org.

• We are both on LinkedIn, and are pleased to accept your network requests.

• You’ll receive a brief follow-up survey tomorrow. Please take a moment to complete it.

THANK YOU FOR JOINING US.THANK YOU FOR JOINING US.

Wrapping up:Wrapping up:

Page 11: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

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We’ll begin with any questions submitted via the chat feature and then open up the floor.

Time for questions:Time for questions:

Page 12: Not Your Grandma’s Direct Mail. Helping non profits meet and exceed their fundraising goals 672 Crescent Street, Brockton, MA 02302 508-313-1000

Helping non profits meet and exceed their fundraising goals

672 Crescent Street, Brockton, MA 02302 508-313-1000 www.drsol.org

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Marcia Scowcroft, VP, Fundraising [email protected] 508-313-1056

Liz Brown, VP, Creative [email protected] 508-313-1007